Total 339 Customer Service job vacancies in joo koon south west

Job Role

• To assist the Head of Home is responsible for the overall management of the Home’s operational needs and complying with the regulatory requirements.

Duties and Responsibilities

• Assist the Head of Home in ensuring the operational needs of the Home is running smoothly.
• Preparation and submission of relevant reports (ie; status report, weekly staff and residents’ movement, minutes of meeting and monthly duty roster)
• Check the daily occurrence and visitors book
• Perform daily inspection of the dormitories and the residents
• Ensure programmes are maintained by the welfare officers and nursing aides
• Maintain the logistics requirements as well as indenting of all logistics and transport matters in consultation with the Administrator
• Maintain the registry of all office records (includes donation in kind) and case files
• Coordinate all activities, visits and outings by institutionalized bodies and organizations
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.
• Deputy Head of Home will be deputised in the absence of the Head of Home.

Requirements

• Minimum degree, preferably in social work or psychology, or equivalent
• Min. 2 years of relevant working experience
• Knowledge of basic IT (MS Word, Excel, Access and PowerPoint)
• Good interpersonal and communication skill (oral and written)
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Location

PERTAPIS Senior Citizens Fellowship Home

Blk 222 Lorong 8 Toa Payoh, Singapore 310222

Work Schedule:

5 days work

**Disclaimer: Only shortlisted candidates will be notified.

Job Responsibilities

- Welcome guest in a warm friendly manner, and provide excellent courteous service

- Manage peak periods effectively with good hosting and queue management skills

- Handle guest feedbacks by following the procedures and ensuring guest satisfaction

- Full knowledge of maintaining standards about the restaurant, service, and product knowledge

- Maintain outlet service quality and display good customer relation skills

- Display good supervisory skills with ability to assign and delegate duties among staffs, and manage staff discipline and performance issues

- Perform day to day pre-opening and closing activities as per SOPs

- Maintain restaurant hygiene and upkeep

- Ensure food hygiene and safety standards are maintained and comply

- Serve food, and ensure quality and presentation are up to standard and manage service recovery

- Monitor and complete daily inventories of F&B supplies

- Assist the Restaurant Manager with facilitating the work schedules and deployment, and execute outlet administrative duties

- Achieve sales target and manage maintenance, labour and food costs

- Perform any other duties as assigned

Job Requirements

- Possess at least a Professional Certificate/NiTEC, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent

- At least 1 year of relevant experience in F&B, preferably with managerial experience

- Excellent service attitude, outgoing personality, and able to work in a high-volume environment with the team

- Passionate, motivated & energetic individuals that are willing to learn, grow and exchange their experiences within team

- Willing to work on rotating shifts including weekends and public holidays

- Good command of spoken English, communication, and interpersonal skills

- Salary will commensurate with experience

- Staff meal provided

Welfare & Benefits

- Annual Salary Increment

- Performance Bonus

- Annual Leave

- Medical Leave

- Medical Benefits

- Comprehensive Medical Insurance Coverage

- Career Advancement Opportunities

- Teambuilding Activities

- Company Transport

Position: Training Officer (Day Activity Centre)

To plan, teach, train, supervise, maintain and develop members to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Roles and Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.
• Any other duties as assigned

Qualification:

· Minimum O Levels/ Diploma Holders

Knowledge & Experience

· Good interpersonal and communication skills

· Computer literacy skills – MS Word, Excel, and PowerPoint

• Ability to plan and meet deadlines
• Team player
• Passion to work with persons with intellectual disabilities

Other Attributes

• Tactful, discrete and respect for confidentiality
• Pleasant personality
• Reliable and honest
• Positive and persevering spirit

Benefits include

• Work-life balance, 5 days work-week
• Located next to MRT (Thomson-East Coast line)
• Medical and insurance
• Variable Bonus and Annual Wage Supplement

1. Job Description

• Responsible for the sourcing, supervision, review and implementation of sponsorship, branding, internal and external communications of the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Manage and supervise staff and identify opportunities for team training and skills advancement
• Lead, manage and execute fund-raising and sponsorship initiatives (in cash and in kind) within the department budget and achieve KPIs
• Plan, implement and measure the success of public relation, outreach and communications strategy
• Manage media enquiries, write media releases, organise media events, handle on-site media engagement, prepare media kit, brief spokespersons on FAQs including event and crisis communication strategies
• Plan and manage talking points, speeches, announcements at events, and support management team in public appearances and media engagements
• Develop and execute a broad communications plan to drive the corporate and public profile, enhance the organisation reputation and improve Pertapis brand perception
• Raise the visibility of leadership and management on social media and public speaking forums
• Manage the organisation brand identity governance to protect the visual identity of Pertapis
• Develop, lead and execute a creative and effective social media and content strategy in-line with organisation objectives
• Champion, conceptualise and implement digital marketing efforts including campaigns, ideation, planning, buying, optimisation, analysis, insights, SEO and email, social media and display advertising campaigns.
• Monitor and optimise all digital marketing campaigns to drive traffic, donors and public engagement; and leads to deliver donors and CSR leads including retention plans
• Monitor campaigns and provide analytics reports; and identify trends and insights; optimise spend and maximise marketing engagement
• Manage the corporate and staff engagement communication plans to proactively raise awareness, understanding Pertapis purpose, beliefs and value proposition
• Develop communication campaigns with purposeful content themes and narratives to deliver consistent and clear messages to staff.
• Advisor to internal stakeholders on communication matters and manage all internal and external communications channels including website, intranet news bite, in-office branding assets, innovations, and staff engagement matters.
• Manage creative development and production of external corporate communication assets
• Support management with content thought leadership and management branding
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements

• Bachelor’s Degree in Mass Communication, Marketing, Public Relations or related studies
• 3 years of relevant field experience, managing and working with agencies as well as working on digital and social media campaigns
• Management and leadership skills
• Possess excellent communication and interpersonal skills
• Strong project management with a meticulous eye for detail
• Drive, competence, flexibility and a willingness to learn

3. Work Schedule

5 days work week

Monday to Friday : 9am - 6pm

**Disclaimer: Only shortlisted candidates will be contacted.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Overview

PERTAPIS CENTRE FOR WOMEN AND GIRLS provides residential care for young women victim of abuse, coming from dysfunctional families or in conflict with the law. The centre offers shelter, care and protection to 100 women from 14 to 21 years old. We run a variety of programs to facilitate self development, confidence building & life skills development.

Job Description

• Ensure that the young persons comply with the Centre’s Rules and Regulations
• Assist in ensuring the safe custody of young persons under the Centre’s care
• Guide and motivate residents to a higher level of behavioural performance and development
• Ensure that all records, documents and correspondence are updated promptly and filed accordingly
• Ensure that security measures are adequate in the Centre (e.g. conduct periodic round checks around the premise)
• Representative for the Operations Staff of the Centre in matters of raising concerns and feedback
• Oversee the implementation of the daily programmes of the Home.
• Seeing to the needs of every resident with regards to their clothing, food, and bedding.
• Inspect the general cleanliness / hygiene of each resident daily.
• Allocate and supervise residents in general cleaning work.
• Supervise and direct residents performing maintenance work in the Centre
• Accompanying staff for resident outings
• Assist in rendering first aid when necessary
• Perform shift duties
• Assist the Head in providing guidance and support to other staff
• Support fund-raising projects in the Centre/Organization
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board

Job Requirements

• ‘N’ Level / ‘O’ Level / Diploma
• Able to work on rotating shifts including weekends and public holidays
• Able to work independently and in a team
• Pleasant personality, good interpersonal skills, matured and have genuine passion to work with young persons

Working Hours

6 days work - 3 rotating shifts

**Only shortisted will be notify

The Manager/Senior Manager (2 year contract) supports Engagement Group’s Director/Deputy Director to spearhead Yayasan MENDAKI's (MENDAKI)’s push towards last-mile service delivery to better meet the needs of the Malay/Muslim community. MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them, and partner with them in their journey of lifelong learning.

Key Responsibility Areas
Outreach

Develop and implement outreach to members of the community, including families who may be in need of services, to stakeholders/partners.

1. Identify partners/stakeholders and various segments of the community for community outreach efforts and engagement.
2. Identify strategies of outreach engagement to effectively reach out to different segments of the community
3. Plan, deploy and assess outreach efforts within the satellite centres under his/her charge.

Care

Supervise and guide the team in the conduct of care management of families, through the completion of holistic assessments of the family’s needs and delivery of targeted interventions.

1. Facilitate case discussion platforms and supervise staff in conducting holistic assessments of clients and their family members, identifying areas of needs and intervention.
2. Guide staff in partnering with the client in problem-solving and developing care plans to meet his/her needs.
3. Coach staff in identifying and implementing suitable interventions (in collaboration with other agencies known to the family, where available) to meet the needs of clients.
4. Direct staff to potential resources that could be tapped on for client’s needs.
5. Identify and curate new resources that could help serve the needs of clients.
6. Advocate for clients at both the individual and macro level.
7. Provide casework supervision to staff to ensure that their casework is meeting the needs of the clients and the staff’s mental and psychological well-being is supported.

Stakeholder Management

Develop and foster good working relationships with partners/ stakeholders. This includes M3 partners of MUIS and MESRA, as well as government and social service agencies.

1. Develop a framework of collaboration with partners/ stakeholders in client engagement, referrals and/or co-management of cases.
2. Develop good networks with partners and stakeholders, in order to build collaborative partnerships in meeting needs of clients.

Leadership

Lead the team in the satellite centre/youth space.

1. Develop the team in the centres under his/her charge to achieve its full potential, including coaching them on the necessary skills in support of their personal and professional development.
2. Provide a conducive and dynamic environment for the team under his/her charge.
3. Manage the resources of the team, including workforce planning and finances.
4. Work closely with the Human Resource team to build the competencies of staff under his/her charge in the satellite centres.

Requirements

• Degree in Social Work/ Psychology or other related degrees. Minimum 5 years of experience in case management, community outreach and/or partnership management. Knowledge of the social service sector is a benefit.
• Minimum 3 years in a leadership capacity.
• A “dare to try” attitude! Managing cases of clients may require innovative ideas, so as to create change. Staff must not be afraid to experiment and try new ways.
• A growth mindset. Staff would need to be open to learn new methods and learn from one another.
• Adaptability to change. Be prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends.
• Excellent organisational, interpersonal and communication skills.
• Proficient in team management, process innovation and re-engineering
• Ability to problem-solve – understand the root causes and recommend targeted solutions.

Our language centre is looking for a receptionist / customer service. We are located at the heart of Katong / Joo Chiat area.

Role:

• Handle clients inquiries (walk-in, phone, email, whatsapp messages...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, follow-up of students, printing of attendance sheets, rescheduling...)
• Tidy-up classrooms between lessons when needed
• Working hours Mon to Fri 1.30pm to 7.30pm

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email

This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Main Purpose of the Job:

To foster critical thinking, advance student’s knowledge and skills through the teaching of The Lab curriculum. The incumbent is expected to provide an intellectual foundation for students concerning coding/programming. The courses serve students and provide enrichment experiences.

Knowledge and Experience:

• At least 1-2 years of experience teaching kids
• Ability to relate to young people
• Willingness to work evenings and weekends
• Responsible and punctual
• Possesses teamwork skills
• Possesses a reasonable command in Computational Thinking
• Possesses programming skills (i.e. Python, NodeJS, etc)
• Passionate with teaching and educating the future generation
• Able to multi-task well

Detail:

Part-time hours: 10 per week

Job Type: Part-time

Salary: $15.00 - $20.00 per hour

Job Descriptions

• Ensure the smooth running of Kiosk operations
• Provide excellent customer service and ensure orders accuracy.
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5days work week

Job description:

Fangcao Chinese Learning (Global Angel Education Centre) focuses on providing Chinese language learning for children aged 3-16 through our rich and interesting curriculum and front-end, technology-based teaching mode. We welcome you to join us as Head of Teaching and Learning if you are:

1、Interact energetically with children

2、Passionate about Chinese education

3、 Bachelor degree or above in Chinese language and literature or a certificate of Professorship in Chinese or equivalent qualifications

4、 Good standard in spoken Chinese to conduct lessons in Chinese for both teachers and students.

5、Familiar with the character characteristics and learning characteristics of students in the low and elementary stages, and familiar with the Chinese teaching philosophy. More than 6 years of teaching experience, preferred

6、Familiar with all the work processes of teaching and research, able to successfully carry out the teacher training system and train new teachers. More than 3 years of teaching team management experience , preferred

7、 Cheerful, optimistic, with certain leadership abilities

Work content:

1、 We teach in accordance with our curriculum requirements in an enthusiastic teaching mode, and teach in a way that stimulates learning interest, encourages curiosity and enriches children's knowledge and understanding of Chinese

2、 Be innovative and actively plan learning materials and classroom activities

3、Daily follow-up of Chinese teachers' lesson preparation and after-school teaching services

4、Regularly organize meetings to solve problems in teaching and service after class

5、 Regularly organize training to improve the teaching level of Chinese teachers

6、Regularly attend lectures and give feedback on lectures to improve the overall teaching quality

Job type:

1、Full-time

2、5 days per week (Tuesday to Sunday: 9:00-18:00 or 11:00-20:00)

3、Please provide a detailed resume, including

-education level

-work experience

- Email and contact number

Job description:

Fangcao Chinese Learning (Global Angel Education Centre) focuses on providing Chinese language learning for children aged 3-16 through our rich and interesting curriculum and front-end, technology-based teaching mode. We welcome you to join us as a Chinese teacher if you are:

1、Interact energetically with children

2、Passionate about Chinese education

3、Bachelor degree or above in Chinese language and literature or a certificate of Professorship in Chinese or equivalent qualifications

4、Be proficient in Chinese listening, speaking, reading and writing, fluent in both Chinese and English to conduct lessons in Chinese and to help students in their learning

5、Preference will be given to those who have teaching experience in primary and secondary schools in Ministry of Education schools

6、Cheerful personality, like children, love to learn, positive

Work content:

1、According to the provided teaching plan, enthusiastically carry out Chinese teaching

2、Classroom activities use fun teaching interactions

3、Provide classroom feedback to parents after each class

4、Provide parents with a clear and confident study plan and explain

5、Attend every teaching seminar, training session and campus meeting of related work on time

Job type:

1、Full-time

2、5 days per week (Tuesday to Sunday: 9:00-18:00 or 11:00-20:00)

3、Please provide a detailed resume, including

-education level

-work experience

-Email and contact number

-Answering all incoming phone calls and emails in a timely and professional manner

-Proactively engaging all walk-in enquiries and promoting our classes and services

-Understand the customer’s needs and recommend the most suitable lessons, instrument, schedule, teacher, and package accordingly

-Problem-solve when it comes to challenging situations and/or customers

Client Care:

• Assist in the movement of clients to and from home, activities or events
• Prepare, serve, feed the clients during meal times
• Provide companionship, conversation with clients
• Cleaning and maintaining hygiene of the clients
• Ensure the safety of clients at all time
• Facilitate and create a conducive environment for clients to rest
• Provide feedback to the Manager on client's behavioural changes or issues of concern
• Assist the Manager in managing the client's family and caregiver

Day Care Programme:

• Assist or oversee executive of the Day Care Programme as directed by the Manager
• Assist and encourage the clients to participate in the programmes
• Assist in monitoring the attendance of clients
• Offer feedback, ideas to the Manager in developing new programmes

Requirements:

• Certificate in healthcare
• Relevant work experience in social service / healthcare industry preferred

Job Descriptions

• Maintain cleanliness and hygiene in the dining area, ensuring tables, chairs, and utensils are clean and presentable.
• Provide excellent customer service by greeting and seating customers, taking orders, and addressing any inquiries or concerns.
• Deliver food and beverages to customers in a timely manner, ensuring accuracy and presentation.
• Assist in clearing tables and resetting them for the next customer, maintaining a clean and organized dining environment.
• Collaborate with the kitchen team to ensure smooth communication and coordination between the front-of-house and back-of-house operations.
• Adhere to all company policies and procedures, including health and safety regulations, food handling guidelines, and sanitation practices.
• Support and assist fellow team members when needed, fostering a positive and collaborative work environment.

Job Requirements

• No requirement

Working hours

• Split Shift / 6 days a week. 10.30am - 2.30pm 5.30pm - 10.30pm.

Incident Management – Central Depository

1. Create the OneDrive folder by centre, by incident (child’s name and level), and various sub-folders.
2. Track and monitor that sub-folders in OneDrive are updated timely, accurately and complete by Centre Ops with relevant files and documents.
3. Assist Centre Ops in updating and storing of files and documents in OneDrive, accurately.
4. Store incident reports (downloaded) from Centre Management System (CMS) into OneDrive.
5. Champion for Incident Management System Project (work with IT and Child Safety Leader on the development of the IMS).

Incident Management – Action Plans Follow-up

1. Follow-up with Centre Ops to ensure that internal follow-up/ action plans determined by Senior Management, Incident Reporting Core Team and Child Safety Unit are carried out accordingly and to the timeline.
2. Assist Centre Ops to update the internal Incident Fact Sheet from incident occurrence, as case progresses and up until case is closed by ECDA or Police, whichever comes later.

Incident Management – Centre Management System (CMS) by ECDA

1. Verify submission of incident reports in ECDA CMS.
2. Track, monitor and update all incidents in current tracking system or Incident Management System (IMS).

Related SOP and Policy Implementation and Audit

1. Ensure that current related SOPs and Policies are updated in accordance with current/best practices by ECDA.
2. Support Child Safety Leader in developing internal audit checklist for centres.
3. Support Child Safety Leader in auditing centres for compliance with SOPs and Policies.
4. Identify gaps in current SOPs and Policies and work with stakeholders to update/develop SOPs and Policies.

ECDA’s Supervisory/Site Visits and Reports

1. Act a sensor for centres receiving visits from ECDA CLOs.
2. Download ECDA’s supervisory reports from Centre Management System (CMS).
3. Follow-up with Centre Ops to ensure that the action plans are carried out accordingly and to the timeline.
4. Track, monitor and update all supervisory actions plans in current tracking system.

Management Reporting

1. Support the Child Safety Leader in reporting of incidents (including status and action plans)
2. Support the Child Safety Leader in the monthly submission of Master List of incidents management and supervisory reports to SBU Head / General Manager.

Training and Research

1. Conduct training for centre staff on related topics, to be determined by the Child Safety Leader.
2. To research and provide child safety/ stress management materials as well as other learning resources like video clips, and short articles for centres.

Communications

1. Work with stakeholders to develop Child-safe information in various formats such as brochures/posters and on social media.

Requirements

1. At least 5 years of relevant working experience
2. A Diploma or Degree in any discipline.
3. Knowledge of child safety policies and/or legislation.
4. Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

招聘全职华文老师

欢迎希望从事华文教育的朋友们加入新加坡金字品牌的汪老师学园的行列，我们华文补习学校的总部位于东海岸路（East Coast Road）近马琳百列中心，武吉知马分校位于武吉知马路（Dunearn Road），宏茂桥分校在宏茂桥中心的 Jubilee Square ，后港分校位于后港91街（Hougang 1 Mall), 义顺分校在义顺环路近义顺第四大道的 Wisteria Mall，淡滨尼分校位于淡滨尼中心的Tampines Plaza 1, 裕廊东校区位于Jurong Gateway Road，实龙岗校区位于NEX，榜鹅校区位于Northshore Plaza，金文泰校区位于321 Clementi, Dairy Farm校区位于 Dairy Farm Mall.

具体薪资取决于学历，经验和面试表现。

基本要求

• 有爱心，喜欢和孩子交流
• 喜欢教学工作
• 有责任心
• 师范、中文专业、大专、本科或以上学历、有相应的教学经验

工作范围

• 按照教材授课
• 上课前需备课
• 批改学生作业

正常工作时间

• 每周44小时
• 周六、周日需要工作
• 公共假期在周末需要工作

周休时间

• 周一休息

员工福利

• 全职员工享有保险补贴，年假，病假补贴，表现奖金以及加薪

如果您的基本条件符合我们的要求，我们将通过电话邀请您前来面谈。

Hiring Full-Time Mandarin Language Teacher (Primary or Secondary Level)

We welcome applicants who have a passion for Mandarin language teaching to join us at Wang Learning Centre, a winner of the Singapore Prestige Brands Awards 2019. Our centres are located across Singapore, including East Coast, Bukit Timah, Ang Mo Kio, Hougang, Yishun, Tampines, Jurong East, Serangoon, Punggol, and Clementi.

Basic Requirements

• Kind-hearted and love to deal with children
• Passion for teaching
• Strong sense of responsibility
• Diploma, Bachelors or Masters degrees

Job Scope

• Conduct classes based on lesson plans
• Pre-class preparation
• Grading of student's homework
• Perform quality checks on course materials

Normal Working hours

• 44 hours work week, have to work on weekends

Off-days

• Monday

Staff Welfare

• All staff enjoys insurance and medical subsidy, annual leaves, medical leaves, performance bonus and pay increments.

If your profile meets our requirements, we will contact you to share more details.

Note:

We are hiring a teacher who needs to teach the Mandarin language, which is why the keywords need to be present in our post. We adhere to TAFEP guidelines.

Job Description & Requirements

We are looking for 3 pax part timers for the month of Ramadhan.

Job Function

• Data entry
• Basic filing

Requirement

• Familiar with MS Office applications
• Able to commit for 3 months

Work Schedule

Monday to Friday - 9am to 6pm

$10/hr

Location

PERTAPIS Head Office - Blk 1 Joo Chiat Rd, #04-1001, Singapore 420001

**Candidate should be able to start immediately.

**Only shortlisted candidates will be notified.

• Receptionist duties: patient registration, taking down patient records, cashier duties
• Dispensing of medication: preparing patients' TCM medicine (herbal medicine powder) according to prescription
• Perform tuina massage, cupping and guasha services
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Handling paperwork and admin duties
• Clinic maintenance
• Fluent in Mandarin Chinese required
• Able to work on weekends and public holidays
• Able to work and stand for long hours

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Benefits

• Basic Salary ($2400/month) plus unlimited sales commission (for students sign up and piano selling). Gross salary $2700-$3000/month.
• Yearly bonus.
• CPF contribution strictly follows the law requirements.
• Group Medical Insurance, outpatient and specialist covered.
• Complimentary yearly trip for employees.
• Career development, management opportunities.
• Training opportunities.
• Friendly working environment.
• 14 Days annual leave.

Responsibilities and Duties

• Welcome the customers (students and parents) and visitors.
• Answer enquires raised by visitors and customers. Manage enquiries through telephone, email, website and in person.
• Recruit new students, and make registration.
• Selling pianos and music books.
• Collect fees (tuition fees, instruments selling, books selling etc.) from customers and make proper record.
• Lesson schedule management, include arrangement and maintenance to keep the schedule up to date, clear and effective.
• Maintain attendance record for students and teachers.
• Website, social media maintenance.
• Events preparation, include concerts, competitions, masterclasses and other events.
• Routine cleaning, to keep the classroom in a welcoming environment.
• Paper work, include documents maintenance, documents drafting and design, marketing materials design and so on.
• Attend school meetings.
• Other works arranged by the director or manager.

Qualifications and Skills

• Must be patience and nice.
• Good communication skill needed.
• Be responsible and able to work in a team.
• Need to work on Saturday and Sunday.
• Candidate must possess at least a Diploma degree or above.
• Applicants must be willing to work in the east area.
• Experience in music school or have piano playing skill will be an advantage.
• English and Mandarin speaking required. Other language proficiency is an advantage.
• Working experience preferred.

Position Overview: As an Administrative Assistant , you will play a crucial role in supporting day-to-day operations and ensuring smooth administrative processes within the company.

Responsibilities:

1. Administrative Support: Handle incoming and outgoing correspondence, including emails, phone calls, and mail distribution. Assist in managing daily administrative tasks, including scheduling appointments, coordinating meetings, and handling inquiries. Maintain office supplies inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipt.
   
2. Documentation Management: Prepare and edit documents, reports, presentations, and other materials as needed.
   Ensure accuracy and completeness of all documentation related to import and export processes.
   
3. Communications Coordination: Assist in drafting and distributing internal communications, memos, and announcements.
   Coordinate travel arrangements and accommodations for company personnel as needed.
   
4. Logistics Support: Assist in coordinating logistics for import and export activities, including tracking shipments, preparing shipping documents, and liaising with freight forwarders and customs agents.
   
5. General Assistance: Ad-hoc administrative support to various departments.
   
   

Qualifications:

• Proven experience as an administrative assistant or in a similar role.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• As the job require frequent interactions with overseas customers/suppliers, communication skills in English, both written and verbal are required.
• Knowledge of import/export processes and logistics.
• Prior working experience in a Japanese company (preferable but not required)

Benefits:

• AL: 14 days, AWS