Total 6,302 Customer Service job vacancies in raffles city

Job Responsibilities

• Providing 1st line support for the timely resolution of incidents and problems for a Data Center
• Engineers need to maintain Network Products
• Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
• Monitor network performance and adhere to configuration policy and standards
• Must be able to read and understand Design, System Architecture Drawings, and technical deliverables

Job Requirements

• Singaporeans ONLY (Work Pass holders need not apply)
• Diploma qualification
• CCNA Certification
• Data Center experience is a MUST
• Must have hands-on experience working in Alcatel networking
• Very essential to have some hands-on maintenance experience on Network Products
• Experienced in Routing and Switching
• Must be capable of mounting switches and carrying weighted equipment
• Experience in tracing end users remotely as well as Network device power requirements
• Experience in structure cabling technologies and data center cabling methodologies
• Basic knowledge about servers (Wintel and Linux and virtualization)
• Exhibit excellent problem-solving/root-cause analysis skills

If you are keen in this role, you may also send us your updated CV in MS Words format to Christopher Wong at [email protected] for review and we will arrange for a convenient time to speak more.

We regret that only shortlisted candidates will be notified.

Our client is a a leading Singapore-based fintech company in Southeast Asia and they are seeking an experienced Customer Engagement Specialist to join their team.

Requirements:

• Delivering exceptional customer service.
• Operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions.
• Being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents.
• Ensuring a positive customer experience and efficient document collection.
• Provide top-notch customer service while also employing your sales-driven skills daily.
• Flexibility to use a range of different sales tactics in conversations to meet departmental KPIs.
• Being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience.
• Answering customer inquiries through various channels, including calls, email, and chat.
• Clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs.
• Identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.

Requirements:

• At least 1 year experience including solid experience in a similar role within Internet.
• Good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• Strong team player who can manage multiple stakeholders
• Highly goal driven and work well in fast paced environments
• Adaptable and thrive in changing environments
• Possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience.
• Possess a Customer-centric approach, displaying a strong commitment to delivering exceptional service.
• Excellent communication and persuasive skills
• Prior sales experience, even if it's from a different industry.
• A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.

Additional Information:

• This is a full-time position

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified. By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

Attn: R1326341 Ng Zhenyu
Cultivar Asia Pte Ltd (EA License: 19C8782)

Job Types: Full Time, Permanent

Salary: $30,000 - $39,600 a year

Schedule:

• Monday to Friday

Work Location: In person

Position title : Associate (Fund Services）

Location: Chinatown

Working Days: 5 days, Monday to Friday

Working hours : 9:00am -6:00pm

Salary : $3000$-$3200

Job Description
• Assisting the Fund Services Manager and Managing Partner for all client matters and maintains client relationships
• Preparation of the funds’ periodic Net Asset Value (NAV) calculations, financial statements and associated reports
• Initiate wire and account transfer transactions through various internet banking platforms to settle fund’s expenses, redemptions and subscription money movements etc.
• Preparation and maintenance of investment documents and schedules
• Coordinate investor servicing activities, including fund investor onboarding / KYC, und investor queries, capital calls and distributions
• Maintenance of fund entity & investor contact database
• In addition to the duties listed above, the candidate may be requested to perform other ad hoc duties or projects as requested

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Dome Bakery is an artisanal bakery specialising in brownies. We’re growing our team and looking for a committed individual who is highly responsible, hard-working, humble and most importantly has a passion for baking! Join us if you're who we're looking for!

Job Responsibilities:

• Order taking and serving customers, maintain good customer service at all times

• Prepare and produce bakes, follow standard operation procedures/ recipes given to ensure quality and consistency in the final product

• Fulfill and pack orders in a timely and accurate manner

• Stock-take of ingredients inventory and maintain sufficient inventory levels

• Prepare and serve coffee/ tea

• Maintain cleanliness of the Front of house and Back of House at all times

• Other ad hoc duties assigned

An ideal candidate should be:

• Highly responsible, pro-active and demonstrates a great attention to detail

• Able to multi-task and work with a sense of urgency in a fast paced and dynamic environment

• Able to work independently and with other team members

• Min. 1 year of relevant F&B work experience

• Any prior experiences working as a barista is a plus

• Able to understand and speak fluent English

KPay is a fintech company where we combine payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to- be "unicorn" (USD 1+ billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes.

Responsibilities:

• Accountable for securing merchants through a hands-on sales strategy and outreach.
• Spearheading merchant acquisition initiatives, involving prospect identification,negotiation, and the refinement of essential sales methodologies.
• Collaborating closely with merchants to guarantee a seamless onboarding process andsuccessful deal closures.
• Serving as the primary contact and intermediary for merchants, addressing andmanaging their inquiries.
• Cultivating strong relationships and delivering additional value to merchants toenhance platform performance.
• Tailoring strategies to align with the unique characteristics of the Singapore market,aiming not just to meet but surpass final sales goals and KPIs.

Requirements:

• Over 2 years of expertise in B2B sales, merchant acquisition, and/or POS and payments systems
• Enthusiastic about technology, fintech, and the retail sector, demonstrating the correct mindset and an ambition to advance in your professional journey
• Possesses robust interpersonal abilities and a willingness to go above and beyond for our merchants
• Sociable with proficient bilingual communication skills essential for engaging with our merchants
• Highly motivated and energetic individuals with a keen eagerness to acquire new knowledge

We are looking for a dynamic and results-driven Marketing Executive to join our growing team.

The ideal candidate must have the passion for marketing and be well-versed in both traditional and digital marketing concepts as well as possess good writing abilities. You will need empathy to get into users' heads, an eye for aesthetics to ensure we have captivating visuals, a knack for killer copy that invokes action, and an analytical mindset to produce data-driven results.

Job Description:

• Creation and execution of marketing campaigns including company branding, online content strategy, social media campaigns etc.
• Copywriting for online and social media content such as articles/blog posts and marketing messages
• Visual asset design/creation and image content creation including editing of banners, images, landing pages, EDMs, etc.
• Continuous review and active management of the website and all digital assets
• Daily social media and community engagement activities including prompt communication and handling of feedback.
• Support internal marketing, business development, corporate service, and sales team to develop strategic and tactical content.
• Regular lead and performance tracking and reporting during and post-marketing campaigns
• Plan, organise and manage advertising and promotional activities.
• Work with in-house graphics designers to develop marketing collaterals for campaigns and events.
• Events planning, organising, and executing.
• Handle marketing-related administrative work.

The ideal candidate should possess the following:

• Candidates must possess at least a Diploma in Marketing, or a related field is preferred.
• A minimum 3-5 proven years of experience in a marketing or multimedia-related role will be preferred
• Good knowledge and proficiency in the usage of various social media/digital marketing channels such as Facebook, Twitter, Instagram, LinkedIn, forums, GDN, SEM, SEO, etc. is a must
• Able to multi-task and adhere to deadlines
• Strong verbal and written communicator and time management skills.
• Self-motivated and able to work independently.
• Singapore citizens only (No quota for foreigners)

Interested candidates are invited to submit detailed resume stating:-

• Current salary;
• Expected salary;
• Reasons of leaving and
• Date of availability.

We regret that only shortlisted candidates will be notified.

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Salary:

Degree > $2800

Diploma > $2200

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Associate (CPA) with the BuildERS team you will assist with:

1) Training/Coaching/Supervision matters

• The implementation of the CPS’ tiered-level training frameworks to ensure that all operational targets (e.g., training programmes, quality assurance framework KPIs) are met;
  • To assist in preparation of training materials.
• To assist in collecting, collating and presenting evaluation results internally
• Conduct training analysis for yearly training calendar
• To support in the co-creation and management of a data reporting system so that periodic info updates could be readily churned out for senior management’s info and views.
• To assist in analysing the training records to provide quarterly updates on the number of staff who have attended courses to track adherence to Competency Frameworks
• To conceptualize and create bite-sized learning content from existing training materials for officer’s quick refresher on important concepts of trainings
• To support in procurement related matters

2) Administrative functions

• ECARG administrative functions
  • Enrolment of new applications
  • Termination of eCARG accounts
  • Maintain database of eCARG accounts
  • Support to users
• Performing secretariat duties such as room bookings, providing technical support for trainings and maintaining attendance sheets for trainings and coaching sessions

3) CPS Competency Framework

• To assist in the development of the CPS Competency Framework
  • Competency Map
  • Training and Supervision Roadmap
  • Competency Checklist
• To implement, analyse and recalibrate the CPS Competency Framework to ensure relevancy

4) Knowledge Management

• To assist in the proper storage and easy retrieval of resources that has been developed for CPS

Job Requirements:

• Tertiary qualifications
• Good written and presentation skills
• Proficient in using different presentation and communication mediums
• Experience in media content creation, video editing will be added advantage
• Meticulous and experienced in handling data and administrative duties
• Degree/ Diploma
• Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Working Days: Monday to Friday

Working Hours: 8.15am to 5.15pm

Salary: $ 2400 to $ 2800

Working Location: Aljunied

Responsibilities:

• Receive children, parents and visitors at the front desk
• Conduct health checks
• Handle walk-in enquiries, building tenants and vendors / contractors
• Arrange repairs for facilities
• Liaise and coordinate daily school buses
• Manage uniform inventory
• Ad-hoc

Requirements:

• With one year of relevant working experiences

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our reputable client in Singapore is looking for a highly motivated Customer Service Officer (Call Center) to join their team in Singapore.

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

Requirement

- Minimum 1 year of call center experience

- having good communication skills (speaking and writing)

- ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

- interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

- Willing to take on Customer Administration functions as well as CSO Frontline role (handling calls & emails).

NOTE : Able to work in a staggered working hours

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

This is a 2-month short term assignment from our Zurich office to Singapore branch to train the local team as part of the Global Control Centre setup to cover the night shift (Zurich time) to provide support services (e.g., for software, hardware, end user devices, networks) and monitoring capabilities to ensure continuous access to IT services and Live Cycle for End Users, with the following key areas of focus:

• Operational monitoring and support of the central and decentralized applications (IBM z/OS mainframe, Unix, Windows etc.) in the IT Control Center
• Execution and monitoring of requests for manual interaction in the different systems using OPC (z/OS) and AWA-Automic scheduling tools
• Perform day to day operational activities which included periodic system checks, IPLs, Start/End of day procedures, system health checks etc.
• Global coordination with Switzerland HUB to implement follow-the-sun model, participating in the shifts handover and keeping track of the main events of the shift in the team sharepoint
• Collaboration on releases, key date changes, disaster recovery tests, etc.
• Early escalation of Incidents to the responsible team and Incident Management organization, according to the applicable Incident Management process and available instructions
• Global collaboration with L2 and L3 responsible of the critical applications

Professional and Technical Requirements

• Mainframe z/OS experience as Operator
• Experience with OPC (z/OS scheduling tool)
• JCL, Batch Scheduling
• AWA scheduling tool experience is a plus
• ITIL basic knowledge
• Experience in a similar role (1st-Level, 2nd-Level and/or Onsite) and in troubleshooting general IT issues

Our reputable client in Singapore is looking for a Digital Product Manager to join their team in Singapore.

1. Customer Issues & System Support

- Provide investigation support, track and monitor of reported customer issues escalated from front-office.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and business partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & business partners to help speed up resolution of complex issues.

2. Servicing & Customer Experience Management

- Review customer satisfaction through tracking of support demand, and issue resolution turnaround time

- Perform analysis through data collated and identify process improvement or enhancement plans to reduce negative customer impact and improve overall customer satisfaction.

- Collaborate with journey owners to resolve identified customer journey gaps.

- Drive and execute channel process improvements to achieve operational excellence and better employee journeys.

Qualifications:

Experience in Customer Issues & System Support

Servicing & Customer Experience Management

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

About the role

CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial products. You will be responsible to serve as the interface between our company and our customers as well as management and employees with professionalism and courtesy.

Job Responsibilities

The incumbent will be responsible for:

- Greet visitors/clients at Front Office and help them navigate through office

- Maintain calendars for appointments including statistics collation and register of visitors

- Arrange/receive couriers and liaises to sort/distribute to recipients

- Provide administrative support such as photocopying, handling mails, taking messages and processing of client applications/update forms

- Handle queries at Front Office and help solve problems

- Maintain tidiness and replenishing relevant forms at Front Office

- Perform any other responsibilities/tasks as assigned by immediate supervisor from time to time

Job Requirements

To be successful in this role, you must have:

• Minimum GCE ‘O’ level
• Good interpersonal and communication skills and attentive to detail
• A pleasant personality and good customer orientation mind sets to help solve problems
• Able to manage communications on the front lines independently
• Adept at prioritizing, scheduling and multitasking under pressure
• Past working experience in receptionist role an added advantage
• Fluent and conversant in Mandarin to liaise with clients from Chinese-speaking countries
• Able to communicate well both verbal and written

We are looking for a dynamic and results-driven Social Media Operation Specialist to join our growing team.

The ideal candidate must have the passion for marketing and be well-versed in both traditional and digital marketing concepts as well as possess good writing abilities. You will need empathy to get into users' heads, an eye for aesthetics to ensure we have captivating visuals, a knack for killer copy that invokes action, and an analytical mindset to produce data-driven results.

Roles & Responsibilities

• Daily operation and maintenance of social media accounts (Red, Telegram);
• According to brand positioning, plan online tweets and complete thematic pushes;
• Assist in accumulating the number of effective fans, interact with fans to increase the activity of fans, and build a community;
• Analyse the online behaviour of fans and analyse the overall marketing strategy based on their behaviour, and assist in providing promotion strategies;
• Have certain picture and video editing capabilities, can use H5, PS, video editing software, and customize content according to the brand;

Job requirements:

• Know how to plan special topics according to the company's products, and have good writing skills;
• Have industry sensitivity, be able to track hot spots, and form fan dissemination in time;
• Have relevant experience in public relations, advertising, news, media, marketing, etc.;
• Hardworking and able to adapt to overtime environment.

The ideal candidate should possess the following:

• More than 3 years of operating experience in social media such as RED is best, others can be Facebook, Instagram, Twitter, Youtube, etc.;
• Good knowledge and proficiency in the usage of various social media/digital marketing channels such as RED, Facebook, Twitter, Instagram, LinkedIn, forums, GDN, SEM, SEO, etc.
• Able to multi-task and adhere to deadlines
• Strong verbal and written communicator and time management skills.
• Self-motivated and able to work independently.
• Must be bilingual with strong foundation in Chinese and English

Interested candidates are invited to submit detailed resume stating:-

• Current salary;
• Expected salary;
• Reasons of leaving and
• Date of availability.

We regret that only shortlisted candidates will be notified.

Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

Our Client is a a statutory board under the Government of Singapore. Embark on a fulfilling journey and apply now to take the first step towards an exciting career!

Job Scope:

• Ensuring daily operations run smoothly
• Collection of payment at designated counter
• Handle queries and provide good customer service
• Assist in topping up / collection of payments
• Other adhoc duties as assigned

Job Requirements:

• GCE O level with minimum 1 year of customer service experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holidays

Other Information:

• Training & Uniform provided
• Transport allowance given

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Jasmine Tay

6+6 months (Must be able to commit 1 year)

Location: Enabling Village, Redhill

Work Hours: Monday – Thursday: 8.30am – 6.00pm, Friday, 8.30am – 5.30pm.

Job Description:

• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information and insights for operational planning and transformation initiatives;
• Data Analysis and Reporting: Using Microsoft or other tools to collect, analyze, and present data from basic research activities to support decision-making and identify areas for improvement;
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline;
• Admin and Logistics Support: Prepare for meetings (e.g. assist in obtaining agenda materials), support collation of info/responses/inputs across teams, logistics support for workplan/engagement sessions (e.g. booking venues, coordinating refreshments, collating attendance/feedback, printing materials etc.); and
• Documentation and Knowledge Management (KM): Contribute to the development and maintenance of KM within OPT. This includes developing and maintaining an organized archive of operational planning materials.

Requirements:

• Singaporean
• Degree in relevant field
• Coordination or project management experience
• Research work experience in preferred
• Able to demonstrate critical thinking and analytical skills

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The Application Support team is the backbone of technical support for front office and post-trade applications, covering everything from trade capture to market data, settlement, and clearing systems, including client applications. We are looking for a dedicated invidual who can own issues, provide top-notch procedural and technical support to diverse teams, and collaborate seamlessly with internal and external stakeholders.

This is a great opportunity to work with a high-performing team in one of the fastest growing Financial Service institutions.

Duties:

• Provide support for all Trading & Back Office Platforms to both internal and external client base
• Support of Business users offering 1st, 2nd and 3rd line support
• Manage vendor system upgrades and implementation
• Manage exchange relationships and project manage mandatory upgrades
• Create and deploy PowerShell scripts providing a range of business functions
• Technical client on-boarding
• New system analysis and implementation
• Exchange reporting & Compliance audits
• High Frequency trading platform knowledge and expertise
• Consultative sales support
• Incident management per ITIL standards
• Process & trading system documentation – produce and regularly maintain to high standard
• Monthly transactional and volume reporting across all systems
• Liaison between technology dept. and business groups to communicate system changes
• Manage client technical requirements within the technology department
• Workflow and prioritisation awareness ensuring active tasks retain focus
• The Company may require you to carry out other duties from time to time

Key Technologies and Skills:

• 3 years’ experience gained in a Financial Services background, ideally banking.
• Ability to build strong relationship with Application Development Teams and Business sponsors
• General front to back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trades
• Good knowledge of server-side infrastructure and admin tools to include the following systems TT, Stellar, Deltix, ATEO, IBM MQ/Algorithmics & RANTask
• Good working knowledge of Fix Messaging protocol with at least 2 years support experience
• Strong background in Windows, Linux/Unix OS, including SQL & Oracle database architecture
• Good knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets
• Good experience in exchange and vendor management with a view to project manage exchange/system critical upgrades
• At least 1 years’ experience in technical onboarding of new API’s & systems
• Prior experience in a consultative sales support role, liaising directly with clients in a technical capacity
• Proven ability to show a proactiveness in picking up issues and improving existing processes

Apply Now!

For more information about the role, please feel free to reach out to our recruitment specialist Joycelyn Ng <[email protected]>.

Position Type: Contract Deputed to Client

Job Description

• Responsible for the day-to-day IT Infrastructure Operations.
• Provide support to the team and ensure that the IT infrastructure is running smoothly.
• Ensure that the project is completed successfully.
• Provide technical support for IT infrastructure operations.
• Ensure that the IT infrastructure is running smoothly.
• Collaborate with the team to ensure that the project is completed successfully.
• Troubleshoot and resolve any issues that arise during the project.
• Ensure that all work is completed within the project timeline.

Required skills:

• Minimum 2 years of experience in AWS (AWS Certified).
• Minimum 1 year of Terraform experience.
• Minimum 1 year of JavaScript (NodeJS, ReactJS) and Python experience.

Good to have:

• Service management
• DevOps pipeline understanding
• System integration background
• Incident Management
• Problem Management
  

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

Please send RESUME to email: [email protected].
Email subject: IR

Contract Period: Immediate - June 2024
Working days/Time: Mon - Fri (8.30am - 5pm)
NO Experienced are Welcome
Salary: up to $2.3K per month
Nearest MRT: Novena

Role:

Position title : Student Care Teacher (Permanent Part-time)

Location: Sengkang | Hougang | Yishun

Working Days & Hours: 5 days (33 hours per week)

[Mondays to Fridays: 12.30 pm to 6.30 pm / 1.00 pm to 7.00 pm / 12.00 pm to 7.00 pm for the purpose of meeting (inclusive of 30 minutes’ lunch break) &Saturdays: 9.30 am to 12.30 pm (when required)]
Salary: $1400 - $1700

Responsibilities:

• Mentor children aged from 7 – 12 by providing quality after-school care support in a homely environment.
• Supervising and guiding the children with their homework
• Planning and delivering programmes, such as character development programmes
• Organising enrichment workshops that can help promote the overall development of the children
• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.
• Engage children in outdoor play that serves to build psychomotor skills

Requirements:

• At least A-level or a Diploma in relevant discipline.
• Preferably WSQ Student Care certification.
• Prior work experience with children with special needs is a plus.
• Those without qualifications but have relevant working experience will also be considered

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]