Total 45,346 Customer Service job vacancies in singapore

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyze and maintain data records for service standards tracking, dashboard reporting, audit and governance'
• Manage IT assets including storage and accounting of laptops
• Coordinate with partners for stock take, maintenance and top up of centralized asset pool
• Manage IT hardware tokens such as IT cards including collection, destruction and distribution of cards to users
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disenabling, deletion in accordance to prevailing IT and security policies
• Manage IT provisioning and IT induction on new hires first day of work to issue them to necessary and orientate them on the usage based on IT policies
• Support rollout of IT projects/initiatives
• Facilitate authorization of IT configuration changes, account access rights based on prevailing IT security policies
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts
• Other ad-hoc duties assigned by supervisor

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Min Higher Nitec in IT field with 1 year relevant experience
• Singaporeans only
• Proficient in MS Office especially Excel (Expert in V lookup and pivot table) will be advantageous

Benefits Summary

• Government Healthcare Sector
• Up $2800 + AWS + Bonus
• Join as pioneer
• Multiple department available!

Stable career opportunity

• Handling customers' queries, appointments and referral of services, across all touch-points [email, hotlines, live chats, faxes, letters]
• Understand the requirements of the caller and provide complete and accurate information, go beyond the call of duty in assisting all enquiries at all times
• Ensure timely follow up of customer’s requests and liaise with relevant department to fulfill customer needs/enquiries.
• Ensure proper documentation and categorization of cases
• Conduct post discharge follow up phone calls to patients or their next of kin
• Manage hospital-initiated change of appointments
• Perform other duties as requested by Supervisor and above

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW or email to chanel(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

(MCI Career Services Pte Ltd)

EA License No: 06C2859

· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.

· Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.

· Develop and maintain efficient customer support processes and standard operating procedures to ensure timely resolution and proper handling of customer issues.

· Develop and implement customer training plans to help customers in better understand and use of products, enhance customer satisfaction and product stickiness.

· Coordinate cross-departmental collaboration, closely collaborating with sales and product development teams to address customer issues and continuously improve products and services.

· Analyse customer feedback and data, identify problems and marketing opportunities, propose improvement suggestions and optimization plans.

· Manage the performance and resources of the after-sales operations team to ensure efficient operation and achievement of operational goals.

· Regularly report after-sales service operation status and customer feedback to the management, provide improvement suggestions and strategic planning.

Job Requirements:

· Bachelor's degree or above from a domestic university ranked 211 or above, or overseas institutions ranked in the top 200 by QS.

· Over 10 years of experience in relevant field, including after-sales service or customer success in overseas market of SaaS products.

· Excellent bilingual communication skills, fluent in both Chinese and English, capable of effectively communicating and resolving cross-cultural communication issues.

· Strong customer-oriented thinking and problem-solving abilities, capable of respond quickly to customer needs and providing high-quality solutions.

· Outstanding leadership and team management skills, able to motivate and guide teams to achieve performance goals effectively.

· Excellent analytical and problem-solving skills, capable of independent thinking and quickly addressing various challenges.

· Good resilience and teamwork spirit, able to maintain high efficiency and quality performance in a fast-paced and changing work environment.

· Strong business insights and market sensitivity, able to grasp market trends and customer needs, and provide effective suggestions for the company's business development.

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Benefit Summary:

• Government sector
• Up to $2600 + AWS + Bonus
• Good employee benefits
• Stable career, career progression opportunities

Responsibilities:

• Preparing patient for dental procedures and advising on dental hygiene issues when necessary
• Perform sterilization of instruments and equipment, preparing instruments and materials before each dental procedure
• To assist dentist in dental procedures, handing of instruments and other assistance to facilitate patient care
• Assist in appointment scheduling, answering phone calls and billing

Requirement:

• Comfortable with exposure to blood and saliva while assisting in dental procedures
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Service oriented and passionate to work in healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button or email updated resume to chanel(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License Number: 06C2859

Contract duration: 1 year (renewable**)

Salary: Up to $2900

Working hours: Mon - Fri (8am - 5pm / 9am - 6pm)

Work Location: Harbourfront & Kent Ridge

Responsibilities

• Provide excellent customer service
• Greet and welcome guests as soon as they arrive at the office and directing them appropriately.
• Ensure refreshments is available for guests
• Direct them to the waiting area while waiting for personnel to arrive
• Direct guests or visitors to specific areas
• Notifies company personnel of visitor’s arrival via Teams messenger
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Replenish and ensure sufficient stocks of stationeries, pantries & sundries items
• Maintaining cleanliness of the storeroom and stationery cupboards
• Liaising with office services like cleaners and maintenance service providers
• Handle all incoming and outgoing correspondence in a professional manner, and routing calls as necessary.
• Import and Export of parcels
• Liaising with courier personnel for any inquiries from stakeholders
• Raise courier collection in PowerApps
• Issuance of new joiner welcome pack
• Locker management
• Collection of letters from mailbox, sorting and distributing mail on a weekly basis
• Assisting with a variety of administrative tasks
• Perform any ad-hoc duties as needed

Requirements

• Minimum diploma
• Prior experience in receptionist/admin duties will be preferred
• Good written and verbal communication skills
• Able to commit to rotate between Harbour Front & Kent Ridge

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description

• Attend to customer at frontline and all phone calls received.
• Create quotations for all customers' repair and advise them accordingly.
• Greet customers and offer excellent customer service.
• Translate customer-reported problems to actionable work orders for technicians to complete.
• Ensure work provided addresses the concerns raised and /required by customers.
• Invoice and collect payment from customers for services rendered.
• Handle and assist customer complaints regarding services.
• Maintain customer records and enter data into computer databases.
• Any other matter as required or assigned by supervisor/superior.
• Provides simplified and quality service to all customers professionally.
• Work as a team closely to fill up any possible service gaps.
• Embrace self-repsonsiblility for all customers and strive for continuous improvement.
• Demonstrate professionalism, integruity and independence at work.
• Ability to react according to work contingencies and requirements.

Qualification

Minimum completed of Secondary School

Experience 3 year and more

Ability to communicate in English and Mandarin

Ability to communicate in English and Mandarin

** We regret that only successful candidate will be notified.

Responsibilities

· Manage and support planning and procurement of medical, non-medical equipment, and furniture (where required).

· Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans.

· Responsible for budgetary planning and control, ensuring that the development keeps within budget.

· Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders.

· Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions.

· Support tender committees in their evaluation of equipment and services for procurement.

· Write papers for approval on relevant subjects when required.

· Keep abreast of healthcare planning topics and issues, so as to lead the hospital development in the desired direction.

· Support the rest of the campus planning team where required.

· Support Group biomedical engineering equipment functions.

· Attach to Group / Site team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements.

· Liaise and manage external contractors on service and tender commitment issues.

· Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues.

· Perform any other duties as assigned.

Requirements

· At least a Diploma in Electronics or relevant Engineering course with at least 5 years of experience in service and maintenance of medical equipment.

· At least a Degree in Electronics or in relevant Engineering course with at least 3 years of experience in service and maintenance of medical equipment.

· Experience working in similar capacity in healthcare institutions.

· Advantageous to have basic understanding in Cybersecurity and IT network knowledge.

· Able to work under pressure in a fast-paced environment to meet deadlines.

To apply, please visit to www.gmprecruit.com and search for Job Code: 24466.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

• To handle all bookings for both Air and Sea
• To liaise with Air and Sea carriers
• Respond to customer inquiries regarding products, RFQs, and deliveries through phone and email
• Prepare shipping and import/export documentation
• Track and oversee incoming and outgoing shipments
• To assist with permit declaration
• Handled end to end shipping procedure including bank co-ordination, L/C checking and handle complete documentation & co-ordination with bank etc.

• 5 working days per week
• Location: West

Customer Care Specialist

• Handle and resolve all customer queries received via phone call, email and live chats effectively and promptly.
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRMaccurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.
• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
• Spare parts inventory management.
• Perform other assigned duties and/or project work.

Requirements:

• At least 2 years of relevant experience in similar capacity.
• Candidate with experience in Call Cente or Customer Service are welcome to apply.
• Possess excellent phone etiquette, communication and intepersonal skills.
• On the job training will be provided to ensure proficiency in role requirements.

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Customer Service | Freight Forwarding | Shipping | Up to $2.7k | 5 Days | Bukit Batok

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

HELPDESK AND DESKTOP SUPPORT ENGINEER

Company : Delteq Pte Ltd

Designation : Helpdesk & Desktop Support Engineer

Qualification : Certificate/Diploma In IT related Disciplines

Experience : 3 Years and above

Full/Contract : Full time (Permanent)

Skills/Domain : 3-5 years of working experience in delivering projects and presales.

Job Responsibilities

Ø IT end-user computing devices and softwarerequirements shall include deploying, maintaining, managing, supporting, troubleshooting, installing and configuring of notebooks / laptops, printers, desktop PCs, monitors, tablets, anti-malware software, operating systems, business software applications (MS Office, MS Office 365 applications, Adobe Acrobat and etc.), client machines network connectivity and etc.

Ø IT managed service requirements shall include managing IT incidences, IT service requests, IT problems, IT change requests, IT configuration and IT reporting.

Ø Manage and resolve customer helpdesk servers, LAN/WAN, cabling, video conferencing, backups, offsite backups, switches, firewalls and ensure 24x7 availability

Ø Troubleshoot PC, gadgets, network, servers and provide solutions to resolve such failures on both immediate and long-term basis

Ø Ensure Backups and Restorations are successful and properly done on a daily basis

Ø Assess, review and recommend existing IT infrastructure for potential weaknesses and propose and implement solution or mitigation process

Ø Monitor and trend network and system utilization and apply the information towards improving infrastructure availability, resilience and security

Ø Set up VIP’s gadgets, internet, troubleshoot issues request in a timely manner and ensure that they can receive their emails on their mobile and other devices

Ø Operate and manage the overall Server, Storage, Applications, Disaster Recovery and Security Infrastructure Operations at customer premises or cloud

Ø Implement plans of IT measures, IT policy, IT Processes and Audit Compliance

Ø Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance on day-to-day basis

Ø Reviews of the existing information and systems landscape across The Group, and proactively implement infrastructure and system improvements to enhance business benefits and reduce business risks

Ø Rack mounting, OS installation and PC cloning

Ø Manage Software Licenses, hardware and software inventories, asset tagging and cable patching and labelling to the network ports (both at the network equipment and EUC device end)

Ø Perform Vendor Management and submit monthly fix asset end-to-end

Ø Submit Status Reports on a weekly basis

Ø Work schedule: Mon-Sat 8:30AM-5.30PM

Requirements

Ø Strong technical knowledge in Troubleshooting of PC, Network and Server related problems

Ø Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health-check and fine-tuning

Ø Experience in Implementing and Maintaining Backup Solutions

Ø Resourceful Engineer who knows how to solve problems independently using online and offline resources

Ø Good communication and Interpersonal Skills

Ø Must be on call after office hours including weekend and holidays for urgent issues

Ø Good analytical and problem-solving skills

Ø Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided

Location: Kent Ridge

Working hours: 5.5 days office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a local company, one of the leaders in the IT industry. They are looking for Service Technicians to assist their team for the next phase of their business. They are located in the East and Central – easily accessible.

Responsibilities:

• Troubleshoot and fix Apple devices
• Address customer inquiries, requests, and feedback promptly to ensure high customer satisfaction
• Maintain seamless operational processes
• Manage the ordering and returning of parts efficiently
• Adhere to workplace safety and security protocols
• Communicate with the supervisor regarding customer feedback
• Perform additional tasks and special assignments as required

Requirements:

• Minimum ‘O’ Levels or equivalent
• Preferably with Class 3 driving license

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Purpose of the role

This role is to partner with Country Managing Director in the execution of strategic (commercial and operational) initiatives within the country. The incumbent will also be responsible for managing end-to-end project execution for the various key strategic initiatives in their country of operation. With the constant evolution of the Tax-Fee Shopping industry, various key strategic initiatives require competent project management oversight to ensure execution and delivery.

Responsibilities

· Leading Strategic Initiatives and Business Case preparation

o Analyse all aspects of strategic initiatives critically and apply business rationale to support/reject the initiatives and provide alternative recommendations, as needed

o Conceptualizes all new and ongoing strategic initiatives clearly and recommends a practical and feasible delivery timeline

o Lead discussions with upper management on strategic initiatives

o Creates detailed financial analysis and business cases on projects (able to utilize Microsoft Excel effectively for this purpose)

o Leads and responsible for all assigned strategic initiatives from approval to delivery stages

· Project Management

o Creates and executes project work plans and timelines and revises as appropriate to meet changing needs and requirements

o Manages day-to-day operational aspects of the project and scope

o Effectively communicates and leads relevant project information to different level of stakeholders (steering committee, local country management team and local operation/sales team)

o Works with teams in locally and regionally to meet agreed and critical milestones for initiatives

o Facilitates regular status meeting with upper management and project working team (across both local teams and global teams based in Europe and APAC)

o Ensures documents and major digital assets are complete, current, and stored appropriately.

o Resolves and /or escalates issues in a timely fashion

o Prepares the required project documentation (e.g. project handbook, project plans, project reports) and manages the execution of thereof all the projects. This requires establishing and managing the project team and collaborating with project owner. It includes communication around the project with internal and external stakeholders.

o Follows best practices in relation to ‘project management processes’

· Monthly Business Review / Strategic Business Review

o Supports Country Managing Director with Monthly Business Reporting by consolidating the business review deck (projects, commercial updates and controlling sections)

o Supports Country Managing Director with annual / bi-annual Strategic Business review by developing the presentation that houses all strategic initiatives, financial performances and analyses for discussion with upper management

Qualifications and education requirements

· University degree or similar relevant experience

· MBA preferred but not required

· Project Management Certification (PMI, IPMA) an added advantage

· Independent and self-motivating personality

· Persistence in following processes and procedures

· Strong written and oral ability in English

Specific skills and knowledge

· At least 5 years of professional working experience in an analytical or project management type role; management consulting experience an added advantage

· Competent with financial modelling and analysis

· Excellent communication skills across international teams

· Excellent organizational, decision making, and problem solving skills

· Work experience across various functional areas (e.g. Sales, Marketing Operations, Finance)

· Work experience within an international/multicultural environment preferred and an added advantage (e.g. international firms, based in overseas countries as well as country of operation or multi-cultural teams with English as the main language of communication)

· We value candidates who are critical thinkers and self-starters; comfortable in managing ambiguity; willing to pick up new skills and being exposed to new areas of industry and business

Additional information regarding Hiring Process

· All shortlisted candidates are required to complete a Case Study that will be administered by the hiring manager in English

· The Case Study involves a real-life business problem that requires the candidate to analyse the business situation in depth and provide a recommendation with clear and well-supported rationale

· Candidates will be given 4 hours to complete a take-home case study and will need to produce a short presentation (in Powerpoint) and a supporting financial analysis (in Excel) for submission

o Candidates are to provide a time that is suitable and convenient for themselves in order to sufficiently work on the case

o Details will be coordinated if the candidate is shortlisted for this Case Study

· Candidates will then present their answer in a face-to-face interview (either virtual or physical depending on circumstances); including Q&A

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

CORPORATE ENTERTAINMENT

• D&D
• Industry Events
• Company gatherings (lunch / dinner / sports related, etc)

WORKING ENVIRONMENT

• Outgoing and Friendly
• Result Oriented
• Flexible and Dynamic
• Opportunities for enhanced learning

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

We are seeking an Customer Success Executive which will require the candidate to work “behind the scenes” and as “boots on the ground”. The ideal candidate should have multi-aspect project management experience and knowledge in the soft-services / facility management / cleaning industry, willing to be directly involved to understand the details of operations, and able to identify and propose solutions to improve customer success.

• Act as a key point of contact for assigned accounts on all operational and strategic matters.
• Excellent understanding of our contractual Scope of Works with our customers, which contribute directly to the Key Performance Indicators with assigned accounts
• Work with the operational teams to ensure that day-to-day operations run smoothly so that we achieve our customers’ Key Performance Indicators
• Visit, document and analyse customer sites to identify areas and opportunities where we can continuously improve customer experience and generate additional revenue
• Establish productive, professional relationships with internal personnel to coordinate the execution of our products / services.

Social Worker

Salary : $3500 - $4500
Working days: Monday - Friday
Working hours: 9am - 6pm
Location: Eunos

Job Responsibilities

Case Management

• Assess the community health and social care needs
• Coordinate support and service placement (where required)
• Develop and pilot work flows, protocols and process that facilitate the integration of social and health care for residents
• Develop and implement calendar plan of social and health activities for seniors, with seniors to promote a community climate of multi-racial tolerance, harmony and co-operation among the residents
• Employ strengths-based practice model to work with the service users:
• Identify service user’s physical, emotional and social needs
• Conduct care assessment for service users
• Formulate Individualised Care Plan (ICP) for each service user with relevant stakeholders
• Help service user reach goals and action plans through focusing on personal and environmental strengths
• Follow up to monitor their function, psychological, social / environment status review the ICP with the service user on at least 6 monthly intervals identify, stocktake and assess the strengths and limitations of community assets, including other Community Care service providers
• Make available opportunities to encourage service user’s participation in programmes and activities
• Network with relevant community organisations to develop and strengthen programmes and services for the service users
• Participate in case management discussions with external service providers
• Perform community profiling and identify the needs, interests and capabilities of residents through methods including but not limited to door-knocking, surveys and interviews
• Provide opportunities for service users to remain connected to the community
• Support the team on volunteer management

Administrative

• Assist in the supervision and/or training of persons/students on placement
• Conduct presentations as and when required to external parties
• Keep up-to-date statistics and records of the services rendered
• Liaise with outside agencies on matters related to the service users
• Participate in staff development programme and productivity efforts
• Perform general administrative duties
• Provide clerical and administrative support
• Provide guidance and on-the-job training, including SOP sharing, to staff or volunteers
• Provide secretariat support to staff meetings

Other Duties

• Perform any other duties as assigned by the Programme Manager

Job Requirements

• Graduate Diploma in Social Work or Degree in Social Work
• With relevant experience in Social Service Sector or related field is an advantage
• Training provided

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation with excellent support and timely service
• Support on desktops, notebooks, printers, scanners hardware components
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change
• Support on Printer Maintenance
• Take on and resolve complex calls or tasks the other engineers could not resolve

Requirements:

• At least a Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma
• Prefer minimum 2 years of end user support environment experience
• Good attitude
• Willing to learn and work in a team
• Strong problem-solving skills
• Excellent client-facing skills
• Professional presence and excellent communication skills
• Able to commit to 24x7 standby duty

Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Monday - Friday 8am-6pm

$2400 - $2600

Raffles Place

Job scopes:

• Welcome, assist and direct visitors
• Handle concierge duties
• Check visiting guests’ fulfillment and issue visiting badges
• Maintain an information directory to all departments served by a telephone system for reference in making calls
• Receive and screen phone calls to determine appropriate department or representative to direct to
• Provides information to guests and staff in person or by phone
• Make quick response to phone calls or emails in a professional manner
• Checking availability and booking of meeting rooms in the office
• Manage the meeting rooms booking system and ensure that rooms are allocated efficiently

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

如果你认真、细致、有耐心，喜欢将事情安排得井井有条，乐于接受新鲜事物，厌倦一成不变并喜欢在快速发展和变化的环境中接受挑战，欢迎你加入我们！

南洋社会科学学院是新加坡教育部私立教育理事会批准注册的高等教育机构，致力于构筑融汇东西方优质高等教育资源的终身学习平台。学院分别与中国顶尖高校、西方杰出高等教育机构合作，解析和传播支撑中国成功高速发展的理论与经验，研究和传授西方社科领域教研的最新发展方向与成果，培养兼具东方智慧与全球视野的复合型人才。

学院与中国知名高校合作举办 MBA硕士学位项目，中文教学，在职学习，在新加坡招生和授课。

学院现开放 行政专员 岗位，负责学院日常行政工作及教学项目相关行政工作。

我们希望你具有以下特质：

1. 强自驱力和责任心
2. 细心稳重，注意细节
3. 善于多任务处理

工作职责：

1. 独立完成学院日常行政工作，提供各类行政/后勤支持，例如文件管理、设备管理、采购管理、库存管理、会议安排、场地预定、活动组织等；
2. 协助处理教学项目相关行政工作，例如考勤、教室安排、教学设备管理、教师后勤支持、各类活动支持等；
3. 完成岗位相关的其他日常工作。

岗位要求：

1. 具备良好的中文口语、书面表达能力，英文水平（书面及口语）需满足商务沟通的要求；
2. 具备踏实认真、稳重细致、有耐心的特质，工作态度积极主动，拥有极强的责任心；
3. 具备组织协调和解决问题的能力，能在多任务的环境下独立且积极主动地工作，善于时间管理，执行力强，能够灵活应对各种工作挑战；
4. 具备良好的沟通和协调能力，能够与团队成员和外部合作方有效沟通；
5. 具备较好的知识结构，学习和接受新业务能力强；
6. 熟练使用Word、Excel、PowerPoint等办公软件；
7. 有办公室行政、教学管理、多任务工作经验者优先考虑。

薪酬面议

Job Description:-

• Attend to enquiries and requests via calls and live chat in a professional and prompt manner;
• Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system;
• Ensure effective and timely follow-up as promised to customers;
• Manage customer complaints and feedback with a good closure;
• Perform additional or overtime duties during operational exigencies when required; and
• Assist with ad-hoc initiatives/projects as assigned.

Skills/Requirement:-

• Min. Diploma and above from recognized institutions;
• 1 to 2 years of customer service experience, preferably from insurance/ banking industries; Candidate with no experience may be considered and training will be provided;
• Comfortable conversing with customers from all walks of life;
• Ability to communicate via online chat in a professional manner;
• A team player with good writing, interpersonal and communication skills;
• An individual who possesses a pleasant and cheerful disposition; and
• Relevant insurance certification will be an advantage.

Up to 1-month performance bonus
Working Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• A Levels and above
• Singaporeans
• Call Centre experience is a big plus. No experience is welcome to apply!
• Microsoft Excel | Travel in Singapore
• Familiar with KPI-driven environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Scope:

· Assist and support the marketing team in the development and implementation of marketing communications strategies.

· Coordinate with external stakeholders for all creative production/adaptations, ensuring timeliness, accuracy, and adherence to brand guidelines.

· Manage gifting and seasonal samples inventory and logistic coordination.

· Administrative support and daily upkeep of internal trackers, calendars, and work requests.

· Prepare marketing budget sanction form, invoices, and other related documents.

· Other essential administrative duties.

Requirements:

· Min Degree in Marketing

· Excellent written and verbal communication skills.

· Effective coordination, time, and project-management skills.

· Meticulous, organized, and detailed-oriented.

· Fast-learner and resourceful.

· Proficient with the use of Microsoft Office (PowerPoint, Excel).

Jane Lui Jie'en (CEI No.R1104482)

Contact Number:6735 1955

Email: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted