Total 2,107 Customer Service job vacancies in singapore tanglin road

Be the friendly face of Feet First Podiatry!

As our first point of contact, you're the welcoming smile that greets our patients. We're all about putting our clients first and delivering top-notch podiatry care. You'll be the one building those awesome relationships and making everyone feel right at home.

You'll be the friendly face of our clinic!

• Welcoming patients with a warm smile and helping them feel at ease.
• Making sure our patients are happy and taken care of from the moment they walk in.
• Managing appointments, paperwork, and payments with a cheerful can-do attitude.
• Keeping our clinic sparkling clean and organised.
• Helping out with behind-the-scenes tasks to keep things running smoothly.
• And of course, having fun while you do it!

What you'll need to enjoy this role:

• Love chatting with people and have a knack for making them smile.
• Be a problem-solver who can think on your feet.
• Have a keen eye for detail and a passion for getting things right.
• Enjoy working as part of a team and independently.
• Be confident using computers and technology.

Company information

Registration No.

202319026R

The selected candidate is responsible to implement the Centre’s programmes and activities for the holistic development of preschool children (5 to 6 years old).

Role and Responsibilities

• Provide a positive learning environment for children at K1 and K2 level
• Organise and execute pre-planned indoor and outdoor learning activities
• Support the learning and development of young children
• Manage care routines for young children
• Ensure the safety and well-being of each individual child
• Ensure the cleanliness of the Centre premises

Requirements

• Fundamental Certificate in Early Childhood Care & Education / Student Care (Early Years)
• Good communication and classroom management skills
• Able to work independently as well as within a team
• Patient and caring personality

Work Location: Sembawang / Sengkang / Punggol Area

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Research Support: Assisting in conducting desktop scans and basic research activities such as conducting literature reviews, data collection, and data processing.
• Data Analysis and Reporting: Collecting, analysing, and presenting data from research activities to support decision-making and identify areas for improvement.
• Customer Service: Assist placement options for children requiring foster care.
• Marketing: Developing creative visuals, account Management with creative agencies, content creation, social media management.
• Audit / Investigations: Assist in onsite audits / investigation for Homes/Shelters. Managing referrals / feedback / complaints.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities

• Assess and provide individualized Occupational Therapy intervention for children (e.g. Sensory Processing & Integration, Self-Regulation & Emotional Regulation, Gross & Fine Motor / Handwriting, Focus & Attention, Organisational Skills, Visual Processing & Visual Motor Integration, Functional Play & Social Skills)
• Conduct group Occupational Therapy classes if required
• Establish good therapist – parent relationships through regular feedback and open communication. This includes providing parents and caregivers with updates on the child’s progress and relevant home strategies and recommendations after each session with the child.
• Write report to help children in need to get Access Arrangement
• Be proactive in keeping abreast of developments in the field of Pediatric Occupational Therapy
  

Requirements

• Full registration with Allied Health Professions Council (AHPC)
• Degree or Masters in Occupational Therapy
• Good interpersonal and communication skills
• Team player - work together with our child psychologist, speech therapist, educational therapist and/or EIP teacher
• Passion and commitment to help the kids and their parents

Job Summary:

We are seeking a professional and detail-oriented Receptionist and Admin Assistant with the potential to grow into an Executive Assistant role to the Partners.

The ideal candidate will be responsible for managing front desk operations, providing administrative support, and handling day-to-day tasks that ensure smooth office operations. This position offers opportunities for growth and career advancement within the organization.

Key Responsibilities:

1. Receptionist Duties:

• Greet visitors, clients, and staff professionally and courteously.
• Answer and direct incoming phone calls to the appropriate team members.
• Maintain the reception area, ensuring it is clean, organized, and welcoming.
• Manage incoming and outgoing mail and packages.
• Handle general inquiries and provide information about the company.

2. Administrative Support:

• Assist with scheduling meetings, conference rooms, and appointments for staff.
• Assist in maintaining office supplies and inventory, coordinating with vendors when necessary.
• Support the organization of company events, meetings, and lunches.
• Ensure the smooth operation of office facilities and equipment.
• Handle additional tasks to support various departments as needed.

3. Executive Assistant Potential:

• Provide calendar management support for the Partners, scheduling appointments and managing time effectively.
• Coordinate travel arrangements, including flights, accommodations, and itineraries for the Partners.
• Prepare presentations and assist with communication and correspondence on behalf of the Partners.
• Assist with confidential and sensitive information, maintaining discretion at all times.

Skills & Qualifications:

• Proven experience as a receptionist, administrative assistant, or in a similar role.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and in a team.
• Detail-oriented with a high level of accuracy.
• A proactive attitude and willingness to learn and take on new responsibilities.

Career Growth Opportunity:

This position is ideal for candidates who demonstrate exceptional organizational skills and professionalism. With proven performance, this role offers the opportunity to transition into an Executive Assistant position, directly supporting the Partners.

Please send an updated CV to [email protected]

Working hour: 7:00am to 4:00pm

Working location: Central Area

• Hande calls, walk-in enquiries, delivery, mails, parcels dispatch
• Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance
• Maintaining and updating of data records
• Compilation of statistics
• Filing and typing
• Drafting of correspondences
• Attending to pupils who are unwell
• Any other duties as assigned

Requirement:

• At least an O-Level
• Must be able to handle telephone enquiries from Mandarin speaking parents / vendors
• At least 3 years of experience providing admin support
• Proficient in MS Office
• Basic First Aid knowledge
• Good communication and inter-personal skills
• Good team player with high level of initiative
• Good customer service skills
• High level of initiative and able to work independently

• To assist in customer service at the counter
• To answer telephone calls and direct to the respective parties, if necessary
• To assist in administerring simple first aid for students
• To assist in the clearing of the generic emails
• Data Entry using Microsoft Word or Excel
• To assist in data entry using Microsoft Word or Excel
• Any other clerical duties
• To assist in any other clerical duties assigned

Qualification:

• At least GCE ‘N’ or ‘O’ Level
• Able to commence work on 02 Jan 2025
• Good communication and inter-personal skills
• Good team player with a high level of initiative
• Proficient in Microsoft Office (Please indicate proficiency in CV)
• Candidates must have at least 1 year of relevant experience in reception duty in schools between 2021 to 2024

Job Description:

We are looking for a driven and enthusiastic Scalp Consultant/Manager to join our team. In this role, you will build strong relationships with clients, provide expert advice on hair and scalp care, and be responsible for achieving individual and team sales targets. You will have the opportunity to be part of a vibrant environment where you can grow professionally and achieve great results while helping customers feel their best.

Roles & Responsibilities:

• Build rapport and maintain effective relationships with clients.
• Provide professional advice on hair and scalp treatments.
• Achieve and exceed individual sales targets.
• Collaborate with team members to achieve team sales goals.
• Handle outlet administrative duties and ensure smooth daily operations.

Benefits:

• Attractive Salary & Benefits: Earn up to $4,500, plus monthly commissions and incentives.
• Work-Life Balance: Enjoy 6 off days per month with manageable working hours.
• Career Growth: Become part of a passionate team in the hair and scalp treatment industry.
• Hands-on Expertise: Utilize and develop your skills by providing professional scalp consultations to customers.

Working Location: Caldecott
Contract Duration: 12 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Assist in onsite audits/investigation for Homes/Shelters;

· Complete the post audit checklist and prepare Onsite Assurance (OA) reports

· Assist in follow-up with Homes/Shelters on lapses and recommendations to rectify them.

· Track MP referrals/ feedback and complaints;

· Assist in assessment for Guest-of-Honour invitations; and

· Draft submission for incident reports.

· Help in collation/tracking of data needed for planning of the measures;

· Coordinate any distribution of ad-hoc donated items such as Personal Protective Equipment (PPEs); and

· Coordinate meetings.

Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences / Sociology.

· Comfortable with performing on-site audits or investigations for homes and shelters.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

About Us

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are excited to welcome a dedicated and experienced individual to the role of Residential Support Coordinator. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars. Your main objective will be to stay on campus, ensure scholars' well-being, safety, and a smooth transition into our residential facilities whilst upkeeping the campus to be vibrant. You will collaborate closely with scholars, their families, and other stakeholders to foster a positive and supportive living environment.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Scholar Routine Care and Support:

• Live in campus with scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules.
• Coordinate and oversee the security, facilities/ cleaning to upkeep and optimise the residential environment for the scholars

Role Modelling and Wellbeing:

• Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety.
• Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed.

Residential Policies and Procedures:

• Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars.

Collaboration and Coordination:

• Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services.

Crisis Management:

• Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents.

Residential Events and Programming:

• Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars.

Administration/Operations and Facilities Support

• Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus.

QUALIFICATIONS

• Diploma or degree in a relevant field, or equivalent experience.
• Previous experience in residential support or student services is a bonus.
• Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds.
• Knowledge of youth engagement theory and cultural sensitivity
• Demonstrated crisis management.
• Excellent organizational and multitasking abilities.
• Ability to work independently and collaboratively within a team-oriented environment.
• Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required.

Only shortlisted candidates will be notifed.

Working hour : 7am - 4pm

• Manage the reception counter.
• Assist in administrative works such as data entry, key issuance, printing and filing.
• Handling walk-in queries
• Maintenance of general office pantry and stock
• Managing email and call
• Ad-hoc duties assigned

SCHOLAR DEVELOPMENT AND CARE EXECUTIVE

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are seeking a highly motivated individual to join our team as a Scholar Development and Care Executive. This individual will be responsible for the scholar’s continuous development, care, learning and safety. The successful candidate will also have a passion for equity and social mobility.

If you believe that relationships matter, know how to uncover talents and build strengths in others, we would like to engage you.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Positive role model

• Be a positive mentor and coach for youths from low-income families
• Reflective and aware of one’s values, and how one relates or engages with others
• Respectful
• Open to learn and teach

Coaching and holistic development for goal attainment

• Support youths in their holistic development, motivate and build up their aspirations
• Conduct interviews, home/school visits to get to know the youths, families, schools, and other supporting partners
• Develop individualised care plan for each youth
• Develop an achievable behavioural implementation plan and be ready to nurture, nudge and discipline
• Effectively plans for interactions and activities as learning opportunities
• Conduct weekly/fortnightly engagements with youths to scaffold towards goals
• Monitor and review quarterly with youth, families, schools and other supporting partners

Family, and partnerships

• Collaborate and coordinate with staff, families, schools and other social partners
• Assess risks/needs and consult the Lead, Social Worker, Counsellor
• Take turns with the team to organise family/community events
• Conduct semesterly conferences / visits to home/schools

Administration and operations

• Document relevant information on the scholar management system in a timely manner
• Support in =Dreams programmes and other organisational activities
• Evening work hours required because the youths only return to campus after school

QUALIFICATIONS

• Diploma or degree in any fields
• 3 years of experience in engaging youths and/or experience in coaching and mentoring
• Patient, committed and value building authentic relationships with diverse communities, families and professionals
• Good communication and interpersonal skills
• Be a strong team player
• Able to discern and make good judgements
• Ready to laugh at oneself and with others; believes in teaching one to fish and not giving the fish
• Experience working with children, youth and low-income families is preferred

You will be working in a team as an in-house Equities Dealer. Entrusted with a pool of clients, your primary task will be to grow and manage the accounts under your arm, as well as to perform in other related tasks assigned to you.

In order to be successful in this role:

• Well-versed in the fundamental and technical analysis on stocks
• Effective communication skills to be able to speak to clients on an individual or in a seminar/ webinar capacity
• Sales driven
• Analytical mind set to be able to see how current events will affect the market and your clients’ portfolio
• Meticulous and client centric to provide excellent client relations

Key Tasks and Responsibilities include:

• Grow the client base and revenue under your care
• Handle clients’ enquiries, trade executions and settlements
• Assist in credit management controls

Requirements:

• Degree in any discipline, preferably in Economics, Finance or Engineering
• Experience in financial industry will be an advantage
• Certifications in CMFAS M1a, M5, M6 and M6a will be an added advantage
• Candidates without prior working experience will be considered if you have the passion and right attitude to succeed!

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine
• Comfortable working environment in a 5-star hotel (lockers, showers, rest areas, and staff meals all provided)
• Bonus incentives (if applicable)

Working Hours

• Work 6 days a week, including weekends & public holidays.
• 10.30am to 3pm / Break / 5pm to 10.30pm
• Total 10 hrs / per day

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum GCE ‘N’ levels
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Additional Information

• This position is a 1-year contract - potential contract renewal subjected to performance
• working hours will be based on rotational shifts (required to work on weekends and public holidays)

The Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.

Responsibilities

· Lead a team of contact centre agents to hit the team’s KPIs

· Prepare statistics and reports

· Ensure the operational efficiency of Contact Centre

· Appointment and turn-up management for customers

· KPI tracking and reporting on a daily and weekly basis

· Monthly KPI reporting to management

· Coach agents on their customer service and telephone skills as part of their growth and development

· Supervise team members' performance by performing regular call / email audits and conducting

regular performance reviews

· Propose to management and implement initiatives to improve Centre’s operations and workflows

· Liaise with functional departments on issues related to customer data and appointment slots

· Handle feedbacks from internal and external parties by conducting investigation and service recovery

· Take on any other duties, projects & administrative tasks assigned from time to time

Requirements

* At least 2 - 3 years’ relevant experience and leading a team

* Experience in the beauty/wellness industry preferred

* Good interpersonal skill and telephone etiquette

* Target and performance driven

* Meticulous and attention to details

* Ability to multi-task in fast-paced environment

* Skilled in Microsoft office applications

* Customer centric and service oriented

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

For the position, we are currently looking for a professional working for us on a contractor base and for a limited amount of hours per week (20 hours)

Tasks and Responsibilities

• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
• First and second level technical support – calls/tickets/user interaction
• Provide prompt responses to IT related questions from end-users
• Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
• Create, maintain, utilize knowledge articles
• Provide IT onboarding trainings to new starters
• Contribute to continuous improvement initiatives

• Language skills: fluent English, other languages are a plus
• 2+ years of experience in a similar role
• Strong problem solving/analytical abilities
• Excellent communication skills and customer orientation
• Attention to detail and ability to multi-task, handling multiple stakeholders
• Ability to prioritize and willingness to work self-sufficiently and well organized
• Team player and supportive personality
• Experience in regulated IT environments is a plus (e.g. GxP)
• All candidates must provide a Criminal record not older than 3 months

• Broad range of activities, tasks, and projects

• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits

Is IT in your DNA?

Contract Duration: 1 year

Responsibilities:

• Provide technical support and maintenance of IT infrastructure.
• Monitor system performance, troubleshoot, and resolve IT issues.
• Implement system upgrades and enhancements.

Requirements:

• Minimum 6 years of experience in IT support and infrastructure maintenance.
• Strong communication, project management, analytical, and problem-solving skills.
• Hands-on experience (6+ years) in maintaining and troubleshooting data networks (LAN/WAN) or large enterprise networks, ensuring security and resiliency.
• Expertise in: - Next-Gen and application-aware firewalls
  - Network Routing (BGP, OSPF, EIGRP) and Switching technologies
  - Telecommunications infrastructure and equipment
  - Load balancers, DNS, and Proxy services
  
• Ability to respond promptly to emergencies and perform system upgrades after hours/weekends if necessary.
• Relevant certifications: CCIE, CCNP, CCNA

Job Descriptions

# Supervision & Leadership:

• Oversee and coordinate the activities of service staff.
• Train, mentor, and provide feedback to service crew members to maintain high performance levels.
• Assist in recruiting, onboarding, and evaluating team members.
• Lead by example in demonstrating proper service techniques and upholding service standards.

# Customer Service:

• Ensure that all customers are greeted warmly and receive prompt, courteous service.
• Resolve customer complaints and inquiries in a professional manner.
• Monitor customer satisfaction and provide suggestions for service improvements.

# Operations Management:

• Manage daily operations, including opening and closing procedures.
• Monitor cleanliness and upkeep of service areas, ensuring compliance with health and safety regulations.
• Assist in managing inventory, ordering supplies, and maintaining stock levels.
• Oversee cashiering, ensuring proper handling of cash and transactions.

# Staff Scheduling & Time Management:

• Create and manage work schedules to ensure adequate staffing levels during peak times.
• Track staff attendance and ensure efficient use of resources.

# Quality Control:

• Monitor the quality of food, beverages, and service to ensure they meet the establishment's standards.
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Job Requirements

• Proven experience as a Service Crew Leader or Supervisor in the F&B industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle customer complaints and resolve issues calmly and professionally.
• Good organizational skills and attention to detail.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.

Benefits

• There is No AWS but Bonus
• Meal allowance $8 per day. Medical coverage.

Working Hours

• Split Shift / 6 days a week. 10.30am - 2.30pm, 5.30pm - 10.30pm.

职位：华文老师

联系人：Vivien

联系电话：81638690、83237619

简历邮箱：[email protected]

工作性质：1. 针对N1,N2,K1,K2,P1-P6,S1-S4的华文补习，待遇优厚

2. 工作地点：碧山、高文、马岭百列、武吉知马

3. 至少一年以上教学经验，有本地教学经验者优先考虑4. 周末需上班，一周工作5.5天或5天/44小时

5. 良好的语言表达能力，对教学有热忱，性格温和有耐心，细心耐心，对工作认真负责，愿意学习，喜欢孩子

6. 表现优异可 提前加薪并获提拔机会，团队合作性强

7.提供培训，工作中会使用WORD, EXCEL, PPT，Zoom 等

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

We’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

• Manage, lead, mentor and train a team of Customer Success Managers
• Coach team to proactively work with customers to find expansion opportunities and increase loyalty and retention
• Identify and qualify growth opportunities for added value within smaller customers, assigned accounts and ensure high retention and renewal rates
• Serve as an escalation point between customers and internal Datadog teams to ensure customer success and adoption
• Act as an internal advocate for our customers putting their best interests first

Who You Are:

• Experienced in 5+ years in a Customer Success or Account Management role in the SaaS space
• Confident in managing a high performing team of Customer Success Managers
• Customer-centric and have a customer-first mindset and approach to all interactions both internal and external
• Able to complete and influence full cycle sales process
• Strong at multi-task management skills across a varied set of responsibilities, in a fast-paced environment
• Preferably knowledgeable about the B2B tech space or with subscription based software

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive benefits package

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Choreograph and prepare our preschool children to be ready for 2025 year end concert items for three classes : Nursery 2 class to Kindergarten 2 classes from August 2025 to Early December 2025 in the afternoon ( 3 hours , one hour per class ). Can be 2-3 times per week .

Experience with dance teaching of preschool children . Early childhood certificates will be an advantage.

WhatsApp : Anne 96552783 . Please send CV to [email protected]

Compensation:

SGD 3950 (Fixed) + RSUs

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression