Total 1,729 Customer Service job vacancies in tuas south

- Basic troubleshooting, installation, maintenance and repair on customer equipment.

- Maintaining communications with customers to ensure resolution and proper follow-up.

- Prepare document, required tools and instrument for service technician before going to attend service jobs.

- Instraustions to service technician attending service jobs and follow up with customer.

- Assist workshop to dismantle hydraulic components and testing as instructed by Workshop Manager.

- Assist to assess components after dismantling.

- Able to do all service and test reports.

- Recommend tools, fixture, equipment or layout changes to improve workflow, productivity, quality of performance.

- Working proactively with various departments to realize efficiencies and manage expectations.

- Comply with laws, regulations and OHS&E requirements.

- Responsible to ensure safety control at the area of assembly jobs, repair jobs and material handling in workshop activities and on site

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Sales Support Executive

Achieve a promising career with OSG by joining our journey to become Singapore’s leading supplier of containers and modular space solutions! Get acquainted with clients from a wide range of industries, government and MNCs! Accepted candidates can look forward to a friendly, respectful, flexible work schedule, career development and rewarding working environment. Join our family now!

we hope you are:
Excited about what our company does
A reliable and responsible individual who takes pride in your work
A hardworking individual who strives to excel

Responsibilities:

• Manage ex-stock list and record incoming and outgoing stocks

• Support sales team in matching, reserving and updating of stock status

• Ensure stock inventory list is accurate and up-to-date at all times

• Support sales team with processing quotation, sales order & filing

• Attend to customer enquiries & follow up

• Coordinate orders and lead time with operations team

• Maintain good relationship with customer

• Be familiar with product offerings and market trends

• Any other ad-hoc duties required

Requirements:

· Possess Diploma / Certificate

· Good communication skills (spoken & written)

· Meticulous, highly organized and team-player

· Self-driven, adaptive and good interpersonal skills.

· Minimum 2 years working experience in related field.

Interested applicants, please send update resume, address & last drawn salary. We regret only shortlisted candidates will be notified. (Agency will not be entertain)

We are looking for responsible bus captains(20+ and 40+ seaters) to provide outstanding service in transporting people between various places—including condos, mrts, schools, factories, and offices.

Earn up to $5000 or more per month! Starting salary starts from $2600+ for 20+ seater, and $3000+ for 40+ seater.

Various job timings to suit your personal life. Come in for an interview to know more.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil before trips)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels. Candidates who wishes to have a higher earning would be expected to perform more trips.

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

General Job Descriptions

• Trade support, work closely with traders for trade execution.
• Preparing contracts, Proforma Invoice, shipment plans
• To ensure that the necessary documentation and operation processes for import or export trade (If any) activities are carried out under controlled conditions.
• Oversees the administration of the day-to-day operations of the transportation and shipping process to ensure all compliance in all shipping documentation and procedures are carried out.
• Interpreting customers' shipping expectations and requirements into our internal processes to ensure compliance and to interface with multi-levels of inter-company and suppliers for the shipments.
• Maintain the high accuracy of the operation with the team.
• Monitor incoming funds/payment receipts.
• Prepare reconciliation and statements.
• Keeping proper records for all sales and purchase transactions
• Prior knowledge of trading/shipping is an advantage
• The candidate is expected to work after office hours, if need be.

Requirements:

· Diploma and Above

· Experience in ship management/oil trading industry is highly preferable

· Strong interpersonal and communication skills

· Able to work independently and as a team and to take initiative in implementing improvements

Position open for PR or Singaporean only. No quota for SP or WP.

• Lead and Manage Customer Service Team.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(20+ seaters) to provide outstanding service in transporting people between various places—mainly between schools and homes. Core working timing is 6am-8am, 1pm-6pm, Mon-Fri, school term. Suitable for retirees or those who do not want a hectic job schedule.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Additional trips done on weekdays/school holidays/Sat/Sun will be paid accordingly

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

~~~ A Work-Life Balance Company ~~~

Job Description

• Manage daily operation of the Customer Service Dept to fulfill customers' requirements.
• Works on strategy and measures to promote and increase company sales.
• Solve issues to make sure the smooth and efficient delivery of goods and services to customers.
• Coordinate with internal depts to manage item stock and prices.
• Train and mentor the customer service team to handle customer orders and enquiries with high service standards.
• Monitor the team performance and work on improvement and team building.
• Communicate with customers, vendors, and related partners in daily business operations.
• Work closely with Sales Dept to increase company sales.
• Prepare and report monthly summary of Depart performance.
• To perform any other ad-hoc work duties as and when required by Management.

Job Requirement

• Diploma or Bachelor in Business Management or similar.
• At least 5 years of experience in a Customer Service Manager position.
• Ability to define and solve problems, establish facts, analyze situations, and make decisions.
• Good communication skills, interpersonal, and influencing skills.
• Able to interact with and lead employees from different levels.
• Hands-on mentality and can prioritize tasks effectively and efficiently.
• Able to work under pressure and manage multiple tasks.
• Knowledge of ERP/NAV systems is a plus.
• Work location: No. 5, Jalan Tepong.
• Working Hours:
• 7.00 am to 4.30 pm (Monday to Friday)
• 7.00 am to 11.00 am (Alternate Saturday)

Attractive Staff Benefits: Good Performance Bonus, Comprehensive Medical Benefits, Staff Purchase, and many more.

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(13 seaters) to provide outstanding service in transporting people between various places—mainly between schools and homes. Core working timing is 6am-8am, 1pm-6pm, Mon-Fri, school term. Suitable for retirees or those who do not want a hectic job schedule.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Additional trips done on weekdays/Sat/Sun will be paid accordingly

Candidates should have a valid Class 3/4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

~~~ A Work-Life Balance Company ~~~

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Access your career at dormakaba today!

Looking for a rewarding career with career progression? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(20+ and 40+ seaters) to provide outstanding service in transporting people between various places—including schools, factories, and offices. Outstanding captains will be promoted to lead teams/projects, and even join the operation team.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

Working hours

11am to 8pm or 12pm to 9pm

2 days off per week (1weekday 1 weekend)

Job Description:

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Only Candidates with Customer Service or Reception experience( in any industry) will be shortlisted.

Working Location:

Ang Mo Kio-AMK Hub

Paya Lebar-PLQ

Clementi-Clementi Mall

Duty & Responsibility

1. Manage shipping documentation formalities in regards to Port Authority / Customs / Tradenet / Portnet.
2. Ensure proper and timely billing / closing for all job files, issuance of credit note, internal expenses report by end of each month.
3. Coordinates day-to-day operations and transactions for freight forwarding and other related activity.
4. Manage job file creation, costing and other data entries in 56Cargo System.
5. Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents, e.g. shipping order, trucking instruction, shipping certificate, subsidiary certificate, bill of lading, forwarder cargo receipt, export subsidiary certificate, etc.
6. Send pre-alerts and shipping advices timely to customers and agent.
7. Coordinates dispatch of shipping documents to customers and agent.
8. Assist for rate sourcing with various carriers.
9. Provide guidance and training to new staffs.
10. Adhere to all company rules and regulations including safety rules
11. Any other duties and responsibilities assigned from time to time

Requirements:

1. Minimum Diploma or equivalent qualification

2. Preferably with 2 years relevant experience in Freight Forwarding/ Logistics industry

3. Good verbal and written skills

Others:

1. 5-day work week

2. Daily Meal subsidy

3. Medical, dental & insurace benefit

4. 2 way-Transport provided at Jurong East

We are looking for an experienced technical professional to join our Products & Services delivery team. The Service Delivery Manager will be responsible for leading the team in ensuring the efficient and effective delivery of products & services to meet customer expectations, drive continuous improvement, and maintain a high level of customer satisfaction.

The Service Delivery Manager is an all-rounded technical professional who has a deep understanding of the products and current technologies. He can work well with customers and is equipped with leadership to manage the team to meet delivery timelines and support scopes.

Responsibilities:

• Develop and maintain strong relationships with key clients, acting as the primary point of contact for all service delivery-related matters.
• Understand clients' requirements, generate an implementation plan & perform the implementation within the designated targets.
• Define and implement service delivery strategies, policies, and procedures to meet client needs and organizational objectives.
• Lead, mentor, and motivate a team of professionals, providing guidance and support to ensure high performance and adherence to SLAs.
• Monitor service performance against established metrics and KPIs, identifying areas for improvement and implementing corrective actions as needed.
• Provide standby, operational support, and monitoring for post-implementation
• Collaborate with cross-functional teams to resolve escalated service issues and ensure timely resolution of client inquiries and concerns.
• Conduct regular service reviews with clients to assess satisfaction levels, gather feedback, and identify opportunities for service enhancement.
• Drive initiatives to automate and streamline service delivery processes, improving efficiency and scalability.
• Stay abreast of industry trends and best practices in IT service management, incorporating relevant innovations into service delivery practices.

Requirements:

• At least 3 years experience in a similar role, with a track record of success in IT products & services delivery management.
• Strong technical background with expertise in IT infrastructure, systems, and networking.
• Solid understanding of ITIL framework and best practices in service management.
• Excellent leadership and people management skills, with the ability to inspire and motivate team members to achieve common goals.
• Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients and internal stakeholders.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Certification in ITIL, PMP, or other relevant qualifications preferred.
• Hand-on skillset in the following area:

(1) Software and Internet Protocol

(2) Networking and WiFi technology

(3) Linux, Database, Web Servers and Web application

• Prepare and issue quotations for service maintenance & new project jobs.
• Update GP on jobs billing details and prepare all documents for billing submission.
• Update / Issue project code for all service and new project jobs.
• Actively liaise with client representatives for any concerns on the service or project jobs and constantly follow-up on purchase orders as required.
• Constantly coordinate with Project Supervisor on new projects awarded and other clients’ concerns needed to be addressed.
• Economically source spare parts and other materials needed for all service or project jobs.
• Prepare daily sales and monthly quotations reports.
• Prepare tender documents for new projects.
• Issue delivery order or service chits.
• Answer main line phone calls.

Key Responsibilities

• Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
• Conduct pre-installation assistance to customer as well as post installation visit and check up.
• Provide field service support and troubleshooting to the machines for local & overseas customers
• Responds to customer complaints and Perform scheduled and un-scheduled service support.
• Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
• Prepare complete service reports and details on daily service job and customer correspondence
• Educate customers on basic maintenance & technical support of machine tool for customer's benefits
• Properly document, label, and return all defective parts resulting from service and repair
• Ensure all tools & equipments used are calibrated in good working order to Makino Standards.
• Ensure all tools and equipment provided is kept safe, and secure.
• Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
• Provide technical support to other Field Service engineers in the field.
• Develop and maintain relationship with customers
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements

• Good in MS Office and general computer knowledge
• Minimum Diploma in related technical field
• At least 2 years experience in installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage
• Passion on Field Service
• Ability to travel to clients on standby weekends / night
• Able to travel from time to time for project & regional support
• Singaporeans only

1. Marine service engineer for marine boiler and inert gas system
2. attend vessel (anchorage,shipyard, overseas)for inspection, trouble shooting, commissioning and services.
3. service report on each job/project
4. customer support, in terms of remote advice
5. boiler tube repair and report
6. incinerator refractory repair and report

requirements:

• team work
• communication and reporting skills
• similar backgroud for marine is a must
• driven license is a plus
• minimum 5 years experiece for same field, at least 5 years experience with marine boiler and inert gas system.

Job Description

• Provide security and admin support to the department
• Monitoring company drivers’ live location through our dedicated system
• Preparing and processing documentation, arranging requests, answering calls and handling basic paperwork
• Any ad-hoc duties as assigned

Requirements

• Minimum secondary education
• Basic computer skills
• Reliable, strong work ethics and positive working attitude
• Prior work experience in the security industry is preferred

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at [email protected] now!

Key Responsibilities

• Execute a project or test cut for Aerospace and PM part
• Doing time study and making a fixture concept for Aerospace and PM HV part
• Provide machine operation training to customers.
• Provide on-site technical support to for pre sales activities
• Actively visiting customer for post sales support
• Preparing Aerospace sample for sales usage
• Runoff for HV PM
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements:

• Diploma/Degree in Mechanical Engineering or equivalent
• 1-3 years of relevant working experience in Aerospace Industry
• Familiar with 3 or 5 axis CAM Programming and Process Development
• Willing to travel overseas for long term

Job Description:

1. Issue accurate invoicing and order placement with the departments.
2. Customer interaction includes online platform messengers, live chats, emails and Whatsapp.
3. Problem solving skills needed, to be able to quickly resolve customer complaints that may arise from time to time.
4. Assist the sales team to provide quotations and other admin tasks.
5. Ability to work in a team.

Requirements:

1. Minimum 2 years working experience.
2. Good in spoken and written English.

Working Hours:

Monday to Friday

8am to 5.30pm

Salary will commensurate with ability and experience.

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

We are hiring Barista-cum-service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Main responsibility is barista duty
• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Responsible for handling and serving food and beverages to customers (only during peak hours)
• Cashiering duties (only during peak hours)

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills
• Must-have barista experience and able to do latte art