Total 4,533 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Main Responsibilities:

• To conduct current state assessment with heat map and potential risk (if any) then leverage global programs, practices, and technology to determine if there is scope to harmonize all into one flexible benefits plan for consistent and best in class employee experience.
• Select and manage ongoing relationships with external consultants and suppliers to ensure benefit or rewarding programs receive satisfactory standards of service.
• Collaborate closely with HR Services to ensure compensation or benefits changes, especially benefit or well-being programs are implemented in an efficient manner.
• Compensation support: partner with the Compensation analyst to review proposed salary offers and adjustments and recommend corrective or alternative actions to resolve pay problems within Liberty guidelines and the compensation governance process.
• Support to manage the recurring processes, including the annual compensation review process, salary planning, and budgeting; market and salary adjustments, promotions, bonus payments, and merit reviews, development of the merit matrix, and bonus guidelines, educating and providing guidance to managers on the proposal.
• Contributes to the design and delivery of rewarding programs, technology, governance, and communications. Provides ongoing consultation and communications to support Talent Leaders in their plans.
• Leads Compensation & Benefits projects implementation as assigned.

Competencies:

• Over 5 years of relevant and progressively more responsible work experience in a similar environment. Experience working in complex cross-functional or geographically dispersed teams to jointly deliver transformational outcomes.
• Demonstrated ability to build rapport and trust with key stakeholders in order to positively influence decisions and actions. Understands business needs and how to leverage knowledge to meet those needs; demonstrates flexibility and adaptability. Possess analytical and problem-solving skills.
• Good interpersonal, written, and verbal communication skills; strong presentation and project management skills.
• Acts with integrity, confidence, and accountability at all times. Deals assertively with all key stakeholders of Talent Management, HRBP, and business managers.

Qualifications:

• Bachelor’s degree or above.
• English fluency is required.
• More than 3 years of experience in rewarding or benefit programs. Change Management experience is required.
• Displays strong PC skills, including Excel and PowerPoint.

Job Responsibilities

· Manage company’s business performance and daily operational activities.

· Report on operational performance and KPIs.

· Design strategy and set goals for growth to achieve business and operational targets.

· Develop and lead plans for optimized productivity and process change.

· Assess and improve operations including its day-to-day operational management and business growth.

· Brainstorm opportunities for progression and expansion and prepare relevant proposals for business development.

· Set policies and procedures for the continuous improvement and business best practice.

· Maintain regulatory compliance and relations with relevant authorities and agencies.

· Any other tasks that may be assigned.

Job Requirements

· Preferably possess at least a diploma in Business management or equivalent.

· At least 8 years of experience in the F&B industry and 5 years of senior managerial experience is required for this role.

· Have a strong market awareness with the ability to identify opportunities and build reliable models for business growth.

· Proven track record in achieving growth targets.

· Full Profit and Loss responsibility.

· Able to think strategically and creatively.

· Possess strong leadership and communication skills.

· Good team player with strong analytical and people-management skills.

Profile Summary:

As part of the Rewards & Benefits team, you will be involved in functions relating to compensation, benefits, welfare, recognition and payroll administration, with a higher focus in compensation and benefits. This role will report to the Deputy Director, Rewards and Benefits.

Roles and Responsibilities:

• Review and develop progressive and competitive compensation and benefits policies and initiatives that meet the organisation needs to attract, motivate and retain talent in a Tech industry.
• Project manage and administer various compensation and performance exercises such as annual salary review, performance bonus, performance appraisal, promotion and job evaluation exercises.
• Participate in C&B benchmarking surveys and analyse survey results to maintain market competitiveness.
• Involve in C&B improvement projects such as process improvement for greater efficiency, leveraging on technology to enhance employee experience such as requirement gatherings, system testing and implementation.
• Support the annual manpower budgeting and costing exercises.
• Provide consultative support and advice on C&B related matters and staff queries.
• May assist in some aspect of payroll administration and submission of payroll manpower costings for the purpose of billing to other organisations.
• Involve in other activities such as recognition programs, mental wellbeing, staff welfare, recreational activities and reporting.

Requirements/ Qualifications:

• Degree in Human Resource or Business-related discipline with at least 4 years of experience in HR of which 2 years in C&B
• Meticulous and possess strong analytical and organisation skills
• Self-motivated, adaptable and able to multi-task in a fast-paced environment
• Good interpersonal and communication skills
• Mature and discrete in handling confidential information
• Good in administrative skills
• High level of proficiency in Microsoft applications especially MS Excel and MS PowerPoint
• Working knowledge of SAP HCM and SAP SuccessFactors systems will be added advantage

Job Description & Requirement

• Assist in the office and operational administration of the Company
• Maintaining the billings and sub-contractors payment system, vehicle management system
• Computing and verification of expenses, claims, allowances, overtime and other staff payments etc
• Ensuring complete and systematic records are maintained
• General administration duties including documentation, filing, updating database etc
• Other duties as appropriate to ensure the smooth running of the business.
• Proficient in Microsoft Office applications with high degree of accuracy and strong attention to detail is essential
• Must be able to work independently and with minimal supervision, yet capable of completing tasks assigned within the team environment
• Must be able to work within monthly deadlines
• Must be able to work well in a team
• Good interpersonal and teamwork skills, ability to communicate and manage well with all levels of the Company
• Other duties as assigned

Benefits

• Government Sector
• Attractive Remuneration Package
• Salary up to $5800 / AWS /VB
• Queenstown

Responsibilities

Renal Coordinator is responsible for the administration of the renal programme which provides disease specific management for patients with chronic kidney disease (CKD Stage 1 to 5).

• Initiate, administer and implement programme in line with hospital practices, policies and protocols
• To be liaison personnel working closely with clinicians, nurses, Medical Social Workers (MSWs), and internal and external service providers to ensure smooth operational and clinical aspect of programme
• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate CKD and pre-dialysis education workshops and relevant training sessions
• Coordinate outpatient vascular access creation appointments, peritoneal dialysis (PD) catheter insertion/removal and training

Requirement

• Professional qualifications in Administration and/or Management or Degree in Nursing, Biomedical Science, Life Science or General Science
• At least 2 years prior and relevant experience in a healthcare environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

Interested candidates kindly click the APPLY NOW button or email updated resume to stephanie(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your

personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Restaurant Manager Job Description:

We are looking for a results-driven Restaurant Manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations and motivating staff during busy hours. Restaurant Managers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff and gathering feedback from customers.

Job Responsibilities:

• Managing and overseeing daily operations and ensuring compliance with operations standards and procedures.
• Managing restaurant financial objectives by forecasting requirements, and scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.
• Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximising customer satisfaction.
• Trains and provide ongoing communication to staff and deliver first class service to customers.
• Implement SOPs and all other

Job Requirements:

• Bachelor's degree in hospitality and culinary arts or business management would be advantageous.
• At least 3 years of working experience in restaurant is required for this position.
• Confident and able to work in fast paced F&B environment.
• To comply operation procedures adhoc with all the admin and paperwork requirements.
• Monitoring the quality of the product and service provided, and maintaining financial and administrative records.

Established Hotel Group requires a

Food and Beverage Manager

( $50K to $60K p/a)

The Food and Beverage (F&B) Manager is responsible for overseeing the day-to-day operations of the food and beverage department in a hospitality establishment. The F&B Manager ensures that guests receive high-quality service and that the establishment's revenue goals are met.

The incumbent will be rewarded with excellent welfare and benefits together with an attractive remuneration package which will commensurate with qualifications & experience.

Key Responsibilities:

• Managing the food and beverage department by overseeing the operations of the kitchen, restaurant, bar, and other F&B areas.

• Developing and implementing strategies to meet revenue goals and increase profitability.

• Recruiting, hiring, and training staff members, and conducting performance evaluations.

• Scheduling staff and managing labor costs.

• Ensuring that food and beverage offerings meet or exceed guest expectations.

• Maintaining high levels of cleanliness and sanitation in all F&B areas.

• Developing and implementing policies and procedures for the food and beverage department.

• Developing and maintaining relationships with suppliers and vendors.

• Ensuring that all regulatory requirements related to food and beverage service are met.

• Developing and managing the budget for the F&B department.

• Analyzing sales trends and adjusting offerings as needed.

• Ensuring that all equipment in the F&B department is properly maintained and serviced.

Requirements:

• Bachelor’s degree in hospitality management or related field.

• At least 5 years of experience in F&B management.

• Strong leadership and team management skills.

• Excellent communication and interpersonal skills.

• Ability to work well under pressure and in a fast-paced environment.

• Strong financial management skills.

• Knowledge of food safety and sanitation regulations.

• Ability to develop and implement effective strategies to increase revenue and profitability.

• Ability to develop and maintain strong relationships with suppliers, vendors, and other stakeholders.

• Proficient in Microsoft Office and other relevant software.

• Must be available to work flexible hours, including evenings, weekends, and holidays.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Restaurant Manager.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

Roles & Responsibilities:

1. This position reports to the Partnership & Sales Manager.

2. Assist the Partnership & Sales Manager to develop strategy to achieve sales goals and KPI

3. Assist the Partnership & Sales Manager in identifying and pursuing new business opportunities

4. Assist the Partnership & Sales Manager in developing and executing partnership programs

5. Able to articulate and be creative in utilizing your product and customer knowledge to close deal

6. Manage existing accounts and maintain relationships with clients to encourage repeat collaboration

7. Provide support in preparing sales proposals and presentations and participate in meetings with clients and partners

8. Prepare development process reports and forecasts to internal management and key stakeholders

9. Collaborate with the marketing team to develop and implement effective sales campaigns

10. Conduct market research to identify potential partners and industry trends

11. Ensure all sales and partnership processes are documented and up to date

12. Monitor and report on sales and partnership performance metrics

13. Some general knowledge of educational and enrichment programs

14. Other duties as assigned

Job Requirements:

1. At least 2-4 years of professional Sales/Partnership experience, including in sales management/business development and preferably in hospitality and attraction industry

2. Self-starter with excellent communication and organizational skills with the ability to work under pressure and tight deadlines in a fast-paced environment

3. Strong creativity, organisational and problem-solving skills.

4. Meticulous, sensitive to number and excellent time management with the capability to multitask simultaneous ongoing projects.

5. Able to work independently and as part of a team and share best practice with colleagues to achieve the overall aims of Company

Qualifications Requirements:

1. Degree in business administration with sales or relationship management or marketing related

Technical Competencies:

1. Experienced in advanced skills using Microsoft Office tools, specifically Excel, Word, & PowerPoint

Job Descriptions

• Manage and oversee the smooth flow of operations in the restaurant
• Supervise and train staff including delegating of duties and manpower planning, and provide support whenever required
• Ensure the call-in and online reservations are well taken care of
• Handle and deliver orders accurately
• Inform the Kitchen and Wait Staff of any special food requirements or change of orders
• Ensure good customer service standards and strive for a memorable dining experience for guests
• Manage and address customers’ feedback and complaints promptly
• Explain to guests the menu items and restaurant background
• Offer recommendations when needed
• Recommend wine options
• Create and update drink menus
• Monitor inventory and stock levels
• Optimise beverage sales and profitability
• Maintain highest standard of cleanliness in the restaurant

Job Requirements

• Diploma in Hospitality, Hotel Management, or equivalent
• At least 5 years proven work experience as a Front of House, or a similar role in the Hospitality industry
• Good knowledge in wine
• Strong leadership skills
• Excellent communication and interpersonal skills
• Good time management and organizational skills
• Well-groomed individual with a positive personality
• Restaurant is closed on Sunday
• 5 off days in a month

Working hours

• 2pm-11pm, Sunday Off. 6 days a week

Baker Tilly in Singapore

Baker Tilly is a full-service accounting and advisory firm that offers industry specialised services in assurance, tax and advisory. With a focus on serving entrepreneurs, family-owned business, not-for-profits to public-listed companies, we help our clients plan for the future.

The Governance and Risk Team in Baker Tilly is a dynamic and fast expanding team within the Advisory Practice which prides itself in delivering high standards of professional services to clients. The services that we offer include:

• Internal audit outsourcing/ co-sourcing
• Enterprise risk management
• Forensic/ investigative reviews
• Business processes, strategy and management consulting
• ESG & sustainability consulting

We are the trusted advisor to many public listed companies in Singapore, Hong Kong and beyond. These clients span from family owned enterprises, multinationals, small and medium enterprises to not for profit organizations. They belong to varied industries and operate in many jurisdictions across the world. We consider the circumstances that are unique to every client and tailor our recommendations in a way that seeks to exceed the expectations of the client.

We are an equal opportunity employer, committed to diversity and inclusion, offering a work environment free from discrimination and harassment. Our dedication to employees, offering opportunities for challenges and growth, celebrating team and individual achievements, creates boundless opportunities for our employees to shine. A highly collaborative culture defines who we are and we strive to maintain a culture that facilitates sharing, candour, growth and encouraging our employees to become the best version of themselves.

The Role

As part of our growing Governance and Risk Advisory Practice, we are inviting highly talented individuals to join us as a Governance & Risk - Engagement Manager to deliver the following high quality professional services to our clients:

• Internal Audit (Co-sourcing/Outsourcing)
• Pre-IPO Internal controls assessment
• Sarbanes Oxley Reviews
• Third party business processes assurance
• Enterprise Risk Management
• Business Processes Consulting
• Investigations

Responsibilities

• Managing portfolio of diverse clientele.
• Leading project teams.
• Executing advisory engagements.
• Client servicing.
• Business/practice development.
• Coaching and staff development

Requirements

• Relevant Bachelor’s degree or diploma.
• At least 4 years of post-qualifying experience
• Excellent oral and written communication skills.
• Strong ability to adapt and desire to excel in a fast-paced working environment.
• Willingness to work on cross border engagements.

Above market competitive total remuneration and training will be provided for the right candidate.

To apply, please email your CVs to [email protected]

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

This role leads the International Relations function of SBF, working closely with the Singapore business community to develop and forward its interests for cross-border trade and investment policies and regulations at international platforms such as the APEC Business Advisory Council, International Chambers of Commerce (ICC), Business 20, World Trade Organisation, East Asia Business Council, and Asia Business Summit.

Job Responsibilities:

• Investigate issues of concern and interest to the Singapore business community, co-create solutions, and champion them at international platforms, particularly about trade and investment.
• Develop policy positions and formalise these through written papers and presentations.
• Take part and coordinate with participating business leaders as the focal point for the Singapore delegation at international conferences and summits such as the APEC Business Advisory Council (ABAC), International Chambers of Commerce (ICC), Business 20, World Trade Organisation (WTO), East Asia Business Council (EABC), and Asia Business Summit (ABS).
• Coordinate and maintain the relationship with business leaders and other partners in the Singapore business community.
• Other duties as assigned.

Job Requirement:

• A degree with at least 5 years of working experience, with experience in advocating for the interests of companies on overcoming the barriers in international trade policies and regulations in the areas of trade and investment, trade in services, digital economy, customs and trade facilitation, and trade finance.
• A good understanding of Singapore companies’ interests and concerns concerning the above-mentioned topics.
• Good analytical, planning, consultation, communication and facilitation skills.
• Results-oriented with multi-tasking capabilities.
• Strong drive and proactive self-starter.
• Able to work well in a team and as an individual contributor.
• Able to travel frequently.

Note: Position offered will be commensurate with experience.

Our client - a prestigious luxury watch brand is hiring for a Hospitality Manager, this role will oversee and elevate the guest experience to match the excellence of their brand. They are seeking an experienced and passionate individual with a background in hospitality management, a keen eye for detail, and a dedication to providing unparalleled service.

Key Responsibilities:

• Manage and coordinate all aspects of hospitality services within the brand, ensuring the highest level of service delivery.

• Develop and implement strategies to enhance the overall guest experience, maintaining brand standards and fostering loyalty.

• Oversee the day-to-day operations of the hospitality team, including scheduling, training, and performance management.

• Collaborate with various departments to ensure seamless integration of hospitality services with other brand initiatives and events.

• Monitor guest feedback and satisfaction levels, implementing improvements and addressing concerns as necessary.

• Manage budgets and expenses related to hospitality operations, optimizing resources while delivering exceptional service.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.

• Proven experience in a hospitality management role within the hospitality/tourism industry

• Exceptional interpersonal and communication skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels.

• Strong leadership abilities with a demonstrated track record of motivating and inspiring teams to deliver exceptional service.

If you are passionate about hospitality and dedicated to delivering exceptional service in a luxury environment, we invite you to apply for the Hospitality Manager position by clicking 'Apply Now' or submit your CV to [email protected]

Referrals are welcome too!

What we need from you:

• Manage with all employee-related matters to ensure productivity for departmental performance (staffing, recruiting)
• Communicate regularly with team members and build good relations
• Handle guest complaints professionally and record feedback regularly to respond timely
• Make conversation with guests during their order and find out their preferences to build a rapport
• Manage food and beverage costs while actively pursuing cost-saving measures
• Handle all sales and to account for all guest checks

Job Description

• Report to Area Manager
• Leading service operations
• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food costs
• Work with the Area Manager to ensure that sales revenue and operating costs targets are met
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to
• Motivate team members and maintain a high level of team cohesiveness
• Manage site/outlet and equipment maintenance
• Any other duties assigned

Requirements

• At least 5 year(s) of related working experience
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate staff

Staff Welfare & Benefits

• 36 hours a week, 6 day work week
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for morning shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations

• Orchard Rendezvous Hotel (Orchard MRT)

Our Client is a leader in the Energy Oil and Gas industry in Singapore. Due to their current expansion plan, they are looking for a IT Manager (Service Delivery) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Establish and maintain application engineering practices, standards, and delivery processes, ensuring team compliance.
• Foster relationships with key business stakeholders to identify improvement opportunities.
• Act as a backup for the Scrum Master, conducting daily stand-ups, tracking sprint progress, and leading retrospective reviews as needed.
• When no project manager is available, the Delivery Manager may take on the role for small projects, including preparing capex proposals, project plans, and budget tracking.
• Create and maintain application and data architecture documents.
• Collaborate with project managers, Scrum Masters, technical leads, and business stakeholders to plan and schedule deliveries.
• Manage developers, enforce delivery processes, and ensure timely, quality delivery of committed business solutions. Conduct code reviews, provide technical guidance, and address development issues. Verify the creation and execution of unit test cases.
• Review testing plans and outcomes (SIT and UAT), coordinate UAT execution and issue resolution, and oversee regression and sanity testing.

Requirement

• Min Degree in Business or IT
• Min 5 years of experience in IT Service and Delivery
• Experience in building, designing solutions, interpreting and delivering enterprise wide to customers.
• Experience in ADO. Net and Ling
• Working experience in Lunix and Window.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Class 4 driver | Hotel Linen Laundry Service | Tuas

Working hour : 7am to 6pm (Included normal OT)

Working Days: 6Days (weekend , public holidays require to work)
Working Salary : $1850 + OT (Gross Up to $3800 included OT up to 6pm | After 6pm count additional Overtime)
Working Location: Tuas South street

Job scope :

o Up to 24 footer truck

o Tailgate operations

o Loading/unloading trolleys on and off truck

o Delivery/collect linen from Hotel

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Scope:

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Requirements:

• Team player
• Experienced in F&B

Restaurant Bar in Punggol, all races welcome. Young vibrant working environment, 6 days week.

Jon scope includes Housekeeping, Inventory, Serving, Cashiering and Taking of Orders.

Benefits include Yearly AWS, Annual Leave, Public Holidays, Medical Claims, Transport Allowance for closing shift, Staff Meals.

Duties and Responsibilities

• Manage day-to-day operations independently within budgeted guidelines
• Delivering high quality food and beverage products at all times
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meet target through proper execution of marketing strategies
• Hire, train and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

Skills and Qualification

• Min NITEC with 2 years of supervisory working experience in F&B/Retail or hospitality industry.
• Diligent team player passionate in F&B operation
• Good communication and leadership skills
• Able to multi task in fast pace environment
• Those with no experience will be considered for trainee manager position

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

JOB SUMMARY

The Manager, Digital Consulting, MDS Singapore & Maldives is directly responsible for the daily management of digital activation efforts for hotels participating in Marriott Digital Services (MDS) programs within the Asia Pacific Excluding China (APEC) region. The digital programs are focused on providing comprehensive search engine optimization (SEO) services, including, but not limited to, HWS Content Management, Program Performance and Reporting, and Paid Media Management. The Manager, Digital Consulting, MDS Singapore & Maldives acts as the main point of contact for the hotels and is the liaison between internal teams, ensuring all deliverables are met and tactics are executed on time. This position is responsible for setting program strategy, defining expectations, providing performance reports and ensuring the highest level of service is provided. This position reports to the Director, Digital Consulting, MDS, Singapore & Maldives.

The MDS team provides digital solutions for all Marriott brand hotels, globally. This centralized in-house team provides individual hotels with a range of digital services, and functions as an agency-like model within the Global Digital organization.

CANDIDATE PROFILE

Education and Experience

• BS/BA degree from an accredited university in Business Administration, Marketing, Hospitality, or related major, preferred.

• Minimum 2 years digital marketing experience required. Experience with hotels is a plus.

• Agency work experience preferred; primarily in a property services/account services role.

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies

• Develop cohesive digital strategies, including search, paid media, and reporting tactics.
• Track and manage program tactics to ensure on-time deliverables.
• Monitor time against billing for cost recoverability.
• Cultivate relationships with new/existing properties through effective communication.
• Schedule and lead property discovery/reporting calls during enrollment.
• Implement strategic keyword strategies for on and offsite optimization.
• Address property questions promptly; escalate issues to Director when needed.
• Interpret and communicate trends, offering strategic guidance to optimize hotel performance.
• Proactively communicate changes in strategy and identify renewal opportunities.
• Make strategic recommendations to enhance program and meet property goals.
• Achieve client satisfaction and annual renewal targets.
• Provide digital support, such as in-language campaign landing pages and website updates.
• Conduct hotel training for Global Digital products and initiatives.

Supporting Operations

• Collaborate with MDS Operations team to ensure timely and high-quality program execution.
• Provide feedback for continuous improvement of work processes and systems.
• Gather property feedback to align program tactics with their needs.
• Assist in onboarding and training new employees.
• Participate in internal and external special projects to enhance skills.
• Communicate regularly with MDS support teams using established platforms.
• Maintain updated information on all properties' status and performance.
• Support department-wide initiatives to improve MDS culture and work environment.
• Attend training and conferences to enhance subject matter expertise.
• Actively seek opportunities to learn more about the digital industry.

Additional Responsibilities

• Attends and participates in all relevant internal and external meetings.
• Informs, updates, and provides information to managers and co-workers in a timely manner.
• Presents ideas, expectations and information in a concise, organized manner.
• Uses problem solving methodology for decision making and follow up.
• Maintains positive working relations with internal customers and department managers.
• Manages time effectively and conducts activities in an organized manner.
• Answers hotel/owner questions as appropriate.
• Performs other reasonable duties as assigned by manager.

MANAGEMENT COMPETENCIES

• Adaptive Communication: Demonstrates adaptability under pressure and communicates effectively through various methods.
• Results-Driven Leadership: Contributes to team goals, fosters cohesion, sets high standards, and plans proactively for success.
• Relationship Building and Global Mindset: Builds coworker and customer relationships based on openness, trust, and embraces a global mindset.
• Talent Development and Acumen: Supports talent development, seeks learning opportunities, and applies business and technical acumen.
• Problem-Solving Proficiency: Identifies and solves issues, maintains a professional demeanor, and possesses fundamental competencies, showcasing strong problem-solving skills.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Scope

• Create an environment that is warm, welcoming and filled with positivity for guests and employees.
• Executes standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements
• Ensures completion of all day-to-day administrative and service tasks
• Manages all aspects of staff performance in accordance with established service standards and staff training guidelines, ensure staff knows and adheres to established steps of service and service standards
• Monitors adherence to health, safety and hygiene standards in restourant, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviours of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security SOP
• Maintains restaurant cleanliness
• Organizes and monitor staff schedules and ensures that budgeted labour costs are met
• Interacts with guests, to ensure all in-service inquiries and complaints are handled promptly
• Ensuring evolution of the restaurant
• Ensure all staff are trained and aware of corporate & local marketing programs
• Control Profit & Loss (i.e. plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Recruit, interview, and hire team members; conduct performance appraisals, take disciplinary action, motivate and train
• Assists in designing and implementing staff training initiatives

Requirements

• Strong knowledge in Cost Accounting, Developing Budgets, Financial Planning and Strategy
• Self starter with demonstrated experience in decision making, process improvement, strategic planning, customer focus, management proficiency, managing profitability, quality control
• 5-7 years of management experience in a Restaurant including Profit & Loss responsibility
• demonstrating a level of passion and dedication where no task is beneath you.
• Thrive in a collaborative environment
• A proactive team player that embodies our spirit of entrepreneurship and mutual respect
• Strong interpersonal, conflict resolution and problem-solving abilities
• Excellent oral/written communication skills
• Ability to work well under pressure in a fast-paced environment
• Results-oriented and impeccably organized