• Term-time role (enjoy paid school holidays);
• Enjoy subsidized lunch;
• Competitive remuneration package & benefits (medical, dental, etc.).
  Salary is commensurate with relevant years of experience.

Dulwich College (Singapore) is looking for a SPORTS ADMINISTRATOR (LOGISTICS & OPERATIONS) to join its PE Department. The Sports Administrator will oversee the safe running of sport at Dulwich College (Singapore) by organizing the logistics and operations of the sports department, and ensuring that the sports at the College run smoothly and safely.

The main duties and responsibilities of the role are as follows:

• To lead on all Health & Safety requirements, including the written risk assessments and ensuring the sports facilities at the College are safe and in good working order;
• To ensure the annual inspection takes place to keep all equipment safe and operational and liaising with JLL where necessary, to ensure the safe working of all sports equipment and resources;
• To ensure the smooth running of the CCAs, to be on the ground operationally seeing the students are safe and activities are running smoothly and safely;
• To process the CCAs to ensure there is a clear process of allocating the CCAs for the students;
• Ensure that all sports coaches are safeguarded, and appropriate contracts are in place for the safety of the students. Liaising with all external coaches regarding their respective programmes, ensuring they are aware of the expectations at the College and what their respective safeguarding and coaching duties are;
• To liaise with the transport company and CCA department to ensure all students have the means to get home safely from CCAs and fixtures;
• To allocate fixtures, liaising with staff and schools to ensure the College has a full fixture provision across the College;
• To coordinate the ACSIS fixtures to ensure there are no clashes of facilities and all necessary arrangements are in place for the effective running of the fixture programme. – Pitch bookings, transportation, officials and medical cover;
• To ensure all transport, referees and logistics are in place for all fixtures and events at the College;
• To ensure all fixtures are set up accurately and in good order in all locations for the fixtures at the College and ensure the fixture & CCA experience for all members of the College community is of the highest standards.
• To ensure all bookings are appropriate and made in good order. To ensure that all festivals both on site and away from Dulwich run smoothly, are of the highest standards and safe for the College community;
• To ensure the Sports department keeps to the allocated budget;
• To process all the paperwork for finance to ensure the systems are smooth and invoices are paid punctually, keeping within the College sports budget;
• To receive all goods and to make sure there are appropriate systems in place to keep equipment safe and in good order, liaising with procurement regarding all purchases for the sports department;
• To ensure all equipment used in PE lessons and CCAs is safe, clean and functioning. Ensuring staff have the resources to deliver outstanding lessons and CCAs. Assist in the purchase of equipment and maintain inventory of all equipment;
• Put systems in place to ensure the facilities and equipment are kept in good order;
• Being part of DCSG Health & Safety Committee and the Health & Safety lead for sports provision on the implementation of BSI ISO45001 Health and Safety Standard in College.

All other duties commensurate with the role.

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

· Co-ordinate the hotel’s food and beverage business activities such as sales, customer services, promotions etc.

· Ensure customer satisfaction are met through high quality and consistent food standards and services.

· Ensure quality relating to presentation, supervision and control of food & beverage service to maximize profit and customer satisfaction.

· Ensure that mise en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.

· Replenish supplies and linen.

· Meet, greet and lead guests to their seats.

· Take food and beverage orders and serve them.

· Present and process payment bills.

· Perform any other job tasks as assigned.

Job Requirements

· At least 1 year of working experience in any F&B-related field.

· Outgoing, meticulous and service-oriented.

The Specialist of Operations is responsible for planning and carrying out a variety of activities to produce SEMICON Southeast Asia and other events including managing facility, budget, vendors and onsite operations. This role requires ability to plan and implement the activities timely, coordinate internal and external stockholders and resources. The Specialist will ensure the positive results of the events/projects and work closely with the SEMI regional offices.

This is a Contract position, reports to the Team Lead, Operation

THE IDEAL CANDIDATE:

You are a detail-oriented, multi-tasking, flexible individual who can monitor multiple responsibilities at once and adapt to new processes and technologies. You can establish strategies based on analyses of budgets, staffing, and client satisfaction and are eager to make improvements. You a team player who has the people skills needed to create trusting relationships with all stakeholders who contribute and benefit from the expositions and events you manage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Act as main point of contact and facilitate communications with expo partners and external parties. (Including exhibitors, contractors, security, facility management, caterers, etc.)

· Reinforce the exhibitor engagement and communication to have better relationship.

· Understand the in-and-outs of show operations as well as show rules and regulations to ensure all internal and external show deadlines are met

· Coach the new team member to adapt SEMI’s culture and deliver good services to customers.

CORE RESPONSIBILITIES:

· Coordinate all events and exposition logistics – work with internal and external stakeholders to plan, produce and manage annual SEMICON Southeast Asia exhibition and other events. Define, select, negotiate, and manage all event-related contractors/vendors such as event facilities provider, decoration, registration, signage, commercials, convention housing, catering, A/V, temporary help, security, etc.

· Manage overall show operations’ budgets - ensure show projects are completed within budget.

· Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

· Improve customers experience – enhance registration experience. Manage floor plan and develop engaging floor activities. Handle booth assignment process (I.e., waitlists, competitors, membership issues, priority points, etc.). Develop and execute strategies for increasing customers (exhibitors and visitors) satisfaction based on analyses of client satisfaction surveys.

· Project Management: Establishes project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, coordinates projects throughout company, monitors project progress, and manages multiple projects.

WHAT SUCCESS LOOKS LIKE:

· You have helped maximize SEMICON Southeast Asia booth inventory revenue and gross margin.

· You have established the dependable, professional relationships needed with vendors, exhibitors, and other program stakeholders necessary to create a strong event

· Reinforce the exhibitor engagement and communication to have better relationship.

· Understand the in-and-outs of show operations as well as show rules and regulations to ensure all internal and external show deadlines are met

· Act as main point of contact and facilitate communications with expo partners and external parties. (Including exhibitors, contractors, security, facility management, caterers, etc.)

CRITICAL SUCCESS FACTORS:

· Exceptional verbal and written communication skills

· Exceptional interpersonal skills to manage team and vendors

· Ability to work in project and cross-functional teams

· Ability to work with different cultural orientations and range of business, technology, government, and academia backgrounds

· Willingness to learn new tasks and a positive, service-oriented attitude

· Great project management and contract management skills

FOUNDATIONAL KNOWLEDGE OR PRACTICAL EXPERIENCE:

· Education – Diploma or equivalent working experience

· Minimum of 3 years of working experience working in an exhibition, conference, and/or event environment

· Experience managing vendors from bid to selection to execution

· Excellent computer skills - especially Office, floor planning and event registration systems

ABOUT US

SEMI connects more than 2,900 member companies and more than a quarter-million professionals worldwide to advance the science and business of electronics manufacturing. SEMI members are responsible for the innovations in materials, design, equipment, software, and services that enable smarter, faster, more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members grow, create new markets, and address common industry challenges together. SEMI maintains offices in Bangalore, Berlin, Brussels, Grenoble, Hsinchu, Milpitas, Seoul, Shanghai, Singapore, Tokyo, and Washington, D.C. For more information about a career at SEMI, please visit us at SEMI.org

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

JOB DESCRIPTION

1)Ensure good customer experience, satisfaction and customer loyalty.

2)Ensure the smooth running of the coffeeshop operations in line with the company’s business objectives.

3) Oversee and hands-on daily operation

4) Train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5)Calculate future needs in kitchenware and equipment and place orders, as needed

6) Prepare shift schedules

7) Supervise kitchen and wait staff and provide assistance, as needed

8) Monitor compliance with safety and hygiene regulations

9) Gather guests’ feedback and recommend improvements to our menus

Requirements :

1)Have F&B working experience.

2) Able to improve sales from soical media posting and marketing.

3) Friendly personality and hospitable to all guests.

4) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

5)Positive attitude with a strong sense of communication with customer.

This role is responsible for organizing the operations standards and approach to drive and achieve cost to serve targets, compliance standards. The incumbent will also support commercial solutioning requirements including integration of various services to formulate a customer response. Oftentimes the customer solutioning is triggered by a formal customer request. It is responsible for ensuring strict compliance to process standards to ensure service texture consistency across Asia. Role will deliver continuous improvement on processes to meet business and efficiency requirements, ensuring process stability and capability. The incumbent will work with operating regions to deliver compliance to operational KPI's that meet industry and customer requirements.

Process Engineering & Performance Management
- Manage, reengineer and enhance operations processes for all LOBs, ensuring standardization as appropriate, stability and capability versus market demands. Design, re-Engineer and deploy OTC process and seamlessly links the FLO to the GBS across all functions.
- Ensure strict compliance to process standards to ensure service texture consistency. This includes the development of an operational organization which will support our standard process.
- Continuously enhance processes to meet business and efficiency requirements. This includes performing ad-hoc reviews and audits of standard operating procedures to streamline and automate operations.
- Deployment of relevant operational KPI’s that ensures high level of service delivery. Work with regional and key account owners to define Service level commitments that is clearly linked to our cost to serve. Any exceptions will need commercial and operational leadership approvals to ensure relevant are costs or approved.

Operations Excellence & Management
- Develop and maintain systems to establish standards and measurements relating to activities and products to instill a performance-based measurement culture.
- Develop quality data sources and conduct statistical quality control.
- Deal with non-compliance cases timely and reduce the impact to business.
- Vendor management and build strong relationships with the vendors. Conduct routine audits on quality of vendors’ services provided, ensure alignment with SLA.
- Negotiate for better rates with vendors for APLL group (purchasing power).
- Develop a process to develop internal capability in managing operations.
- Coordinate the Continuous Improvement activities to provide broader business benefits and a centralized focus whilst establishing a common reporting methodology.
- Organize the appointed region’s operations standards and approach to drive and achieve cost to serve targets, compliance standards.
- With Regional Leadership, measure use of resources and ensure high level of productivity to lower cost.
- Drive unit metrics mindset and measure outputs consistently to power cost improvement. Develop and prepare regular statistical reports and monitoring tools on project operation performance – performance reports, productivity reports, costing reports etc.
- Determine operational metrics by studying business models; gathering information; evaluating output requirements and formats.
- Review and interpret operational data to identify operational issues and provide solutions which optimize service levels, efficiency, and overall process flows.
- With Regional teams, support the development on organizational design the meets efficiency and commercial growth objectives.

Solutions Engineering and Commercial Support
- Support the logistics and solutions engineering requirements of commercial pursuit which includes the integration of physical, information and document solutions relevant to complex pursuits.
- Work with other stakeholders on new business & innovation activities to support new service development to enable an aligned approach.

Leadership
- Lead and develop team members to drive and manage transformational change.
- Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
- Ability to inspire teams to accomplish objectives.
- Drive thought leadership in scope with intention of improving our product to compete and cost to serve.
- Engage Commercial, Regional Leadership teams, Functional Leads, and external stakeholders to effectively to carry out above responsibilities.
- Lead in the implementation of Greater Asia’s initiatives to achieve regional goals.

Financial
- Support achievement of CM, OI relevant to scope
- Review annual budget and present to Senior Leadership team.
- Meet or exceed budget for the department.
- Monitor weekly operation movement and performance based upon agreed KPIs.

Qualifications

-Degree or equivalent in Business, Logistics, or related field

-Minimum 8-10 years of experience working in multinational corporations; preferably in transportation, freight, supply chain or logistics industry.
-Experience in implementing LEAN and six sigma methodologies.
-At least 5 years of team management experience managing a large team of more than 10; preferably in global transportation.

ROLE PURPOSE

To maintain the high standards set by Tidewater Offshore Operations Pte Ltd in all matters regarding Operations & Health, Safety and Environmental compliance. This include providing support and trainings on UniSea/TIMS knowledge and awareness. The DP & Marine Assurance Superintendent is to carry out function of the Marine Assurance Vessel Visits and this is reported across to the Global Security & Marine Assurance Director.

ROLE ACCOUNTABILITIES

Key Responsibilities

• Discuss and agree with the QHSE Manager (DPA), the number of Marine Assessments to be completed with a specified timescale. Maintain a Marine Assessment planning / progress schedule.
• Ensure Marine Assessments are planned and conducted in a way that optimizes vessels current trading areas in order to minimize costs and expenses involved relating to travel and expenses.
• During Marine Assessments, pay particular attention to Bridge Resource Management, evaluate Competency of the bridge team, conduct Internal Technical Inspections (as requested), offering assistance where required. If deemed necessary, or as instructed by
• Management; also assist with training / re-familiarization on TIMS processes including the understanding of the Tidewater Integrated Management System (TIMS).
• Assist with the Company and the Vessel Audit programme and follow-up on corrective actions (CAP).
• Assist with OVID Inspection follow-up and closure.
• Prepare comprehensive Marine Assessment reports and set up regular meetings with APAC Geo-Market Management to review these reports.
• Review Navigational Audit onboard.
• Delegated/supported Incidents, Near Miss & Observations to closure. Highlight any trends to Management on the following:

1. Review Vessel Safety Meetings
2. Handover Reports
3. Master's Review

• Set up and maintain a tracking register of actions resulting from Marine Assessments for Annual Management review. Perform Incident Investigation (TOPSET Methodology).
• Assist with Management of Change (MoC) request.

Coaching

• Liaise closely with the Master and Ship’s Safety Officer (SSO) to determine the scope of work ahead, including intended presentations e.g. lessons learned.
• Discuss and assist the Cook with Galley issues including Galley Risk Assessments and Hygiene in the Galley and Messrooms.
• Verify knowledge and skills with ship operations e.g. during cargo operations at the installation or anchor handling operations.
• Encourage and demonstrate safe working practices in all areas of the ship (deck & engine).
• Work with the SSO on reviewing the Risk Assessment folder and close outs of Incidents.
• Attend a Drill and conduct the washdown – take questions, suggest improvements.
• Conduct Company Specific Training. Verify all In-house Training requirements are completed.
• Coaching on effective Toolbox talk.
• Check vessel specific Risk Assessment for all foreseeable hazards esp. pinch points and validity.
• Engage with the Safety representative.
• Check on Permit to work process, esp. confined space entry.

QHSE Responsibilities

• Build Tidewater Culture through the core values, 7 Cs.
• Comply with the Global Safety Standards, Polices and Management Sytems.
• Follow the Safe T-Rules
• Take responsibility for the safety of myself and those around me by displaying safety leadership principles
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Interaction with customers concerning all QHSE & Marine Assurance matters Manage the development and utilization of the Unisea platform.
• Contribute to all Business and Safety Meetings

QUALIFICATIONS / SKILLS / LICENSES

Education: Bachelor's degree in Nautical studies, or a related field and minimum of 5 years of relevant experience OR in lieu of degree, Professional certifications (such as Master Mariner, Certificate of Competency) with more than 7 years of relevant experience.

Skills & Experience:

• Proficiency in maritime regulations, and standards (such as Internation Safety Management (ISM), SOLAS, MARPOL, and STCW regulations)
• Strong maritime operational knowledge and expertise
• Excellent communication skills, both written and verbal
• Strategic thinking and decision-making abilities
• Problem-solving and analytical skills
• Leadership and coaching capabilities
• Proficiency in conducting marine assessments and audits
• Ability to interpret and apply maritime regulations and safety standards
• Competence in incident investigation and root cause analysis
• Proficiency in risk assessment and management
• Strong organisational and planning skills
• Familiarity with QHSE processes and management systems
• Proven experience in conducting marine assurance audits and assessments.
• Experience in Bridge Resource Management (BRM) principles and best practices.
• Experience verifying crew competency and conducting internal technical inspections.
• Experience in incident investigation and corrective action follow-up (CAPA).

Objective of the Role:

• The Operations and Maintenance Manager is responsible for overseeing all aspects of operational and maintenance activities of the sites under the O&M Division.
• It is a strategic role to ensure the optimization of the processes, resources, reliability and efficiency of all facilities and equipments in the division.
• Success means a track record of effective leadership, strategic thinking, and hands-on problem-solving in a dynamic and fast-paced environment with internal and external clients and vendors.

The Role:

• Strategic Planning:

Develop and implement strategic plans for each operating site and the maintenance regime to align with overall business objectives.

Identify opportunities for process improvement and efficiency gains.

• Team Leadership:

Responsible to lead, mentor, and motivate the various teams of operations and maintenance professionals at different sites in Singapore. Foster a culture of open communication, collaboration, accountability, and continuous improvement.

• Site Management:

Provide an oversight on equipment and process issues and projects executions at the various sites. Coordinate maintenance activities to minimize downtime and maximize productivity.

• Equipment Maintenance:

Using SO&M to execute the preventive and condition-based maintenance program for all equipment to ensure optimal performance and longevity. Provide leadership over vendors and OEM support to troubleshoot and address equipment malfunctions promptly to minimize disruptions.

• Resource Management:

Manage and allocate resources effectively, including personnel, budget, and equipment, tools. Collaborate with procurement to ensure the availability of necessary supplies and spare parts.

• Regulatory Compliance:

Reporting and Analysis: Ensure compliance with all relevant regulations, codes, and standards pertaining to operations and maintenance.

Implement and maintain safety protocols to create a secure working environment.

• Routine reporting

Prepare regular reports on key performance indicators, maintenance activities, and operational efficiency. Analyse data to identify trends, challenges, and areas for improvement.

What Do You Need to Have?

• Candidates MUST possess a Bachelor's Degree in Engineering or relevant field or equivalent work experience.
• Candidates MUST possess at least 8 to 10 years of proven experience in operations and maintenance management, preferably in oil & gas / pharmaceutical / chemical industry.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Knowledge of relevant local regulations, codes, and standards.
• Familiarity with maintenance management software and application.
• Experienced with cost centre budgeting and forecasting capital expenses.
• Familiarity with business and financial principles is a plus.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Key Roles and Responsibilities

As part of the Operations Department and reporting directly to the Manager/HOD, this individual is required to work with various stakeholders consisting of internal departments, Government agencies (SSG, CPE etc.) to oversee grant management and disbursements to support the various SCCIOB programmes.

Grant Management – To prepare and seek approval for grant claim submissions, monitor and report grant utilization and disbursement status, oversee ad-hoc grant audits and queries.

Programme Management – To oversee all grant matters and policies pertaining to specific programme types. This includes evaluating funding applications, managing grant appeals, as well as budgeting and disbursement.

Stakeholders’ Engagement – To manage internal and external stakeholders to best support the day-to-day functions of the Operations Department.

Processes Management – Leverage on technology to streamline, manage and review internal processes and control points to ensure effective and efficient administration of grant & operational matters.

Grant Performance Reporting – To conduct data analysis to draw insights on the financial position of SCCIOB, including grant allocation, utilization & disbursement status for each programme type.

Ad-hoc Assignments - Mentor and supervise staff as assigned, undertake any special project as assigned by Reporting Officer.

Qualifications, Knowledge And Experience

• Diploma in Accountancy/ Finance/ Business and other quantitative fields
• Minimum 2 years of relevant experience
• Meticulous and numerically inclined
• Strong critical thinking, problem-solving and project management skills
• Good written and verbal communication skills
• Good interpersonal skills and able to engage and communicate with internal and external stakeholders
• Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player
• Proficient in the use of Microsoft Word, Excel and PowerPoint

The Operation Manager, Food and Beverage assists the Assistant Director, Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the EAM, Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Assistant Director, Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Executive Assistant Manager F & B / Asssitant Director, F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Objectives

The Operations Manager is responsible for overseeing the day-to-day operations of the Club, ensuring efficiency, productivity, and profitability. This role involves managing staff, optimizing processes, and implementing strategies to improve operational performance. The Operations Manager works closely with Director of Food and Beverage to align operational activities with the Club’s goals and objectives. Deputized the duty of the Director of Food and Beverage in his absence.

Job Descriptions

Operational Management:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.

Staff Management:

• Recruit, train, and manage a team of employees, fostering a positive and productive work environment.
• Conduct regular performance reviews, provide feedback, and implement development plans for staff.
• Ensure that staff adhere to company policies and procedures, and maintain high standards of quality and service.
• Address and resolve any issues or conflicts that arise within the team.

Process Optimization:

• Identify and implement process improvements to streamline operations and reduce costs.
• Utilize data and analytics to monitor performance and make informed decisions.
• Implement and manage systems and tools to enhance operational efficiency.
• Continuously evaluate and update operational processes to keep pace with industry trends and best practices.

Financial Management:

• Develop and manage the operational budget ensuring cost control and maximizing profitability.
• Monitor expenses and implement cost-saving measures where possible.
• Prepare financial reports and forecasts for senior management.
• Oversee procurement and inventory management to ensure optimal stock levels and cost efficiency.

Customer Service:

• Ensure that customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a timely and effective manner.
• Implement customer service initiatives to enhance the customer experience.
• Monitor customer satisfaction levels and make improvements as necessary.

Compliance and Safety:

• Ensure compliance with all relevant regulations, laws, and industry standards.
• Implement and enforce health and safety policies and procedures to create a safe working environment.
• Conduct regular audits and inspections to identify and mitigate potential risks.
• Ensure that all staff are trained in and adhere to safety protocols.

Strategic Planning:

• Work with senior management to develop and execute operational strategies that align with the company’s goals.
• Participate in long-term planning and contribute to the overall strategic direction of the organization.
• Identify new business opportunities and potential areas for growth.
• Lead or participate in cross-functional projects and initiatives.

Qualifications & Experience:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Strong leadership and management skills.
• Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Excellent communication and interpersonal skills.
• Financial acumen and budgeting experience.

Personal Attributes

• Results-driven and proactive.
• Detail-oriented and committed to excellence.
• Adaptable and able to thrive in a fast-paced environment.
• Strong decision-making capabilities.
• May require working extended hours, including evenings and weekends, depending on operational needs.
• By excelling in this role, the Operations Manager will ensure that the organization runs efficiently, meets its goals, and delivers high-quality service to its members and guests
• 5-day work week (Inclusive of weekend/public holidays)

About Team

Banking Operations is committed to consistently delivering exceptional service quality to internal stakeholders and clients, while upholding rigorous standards in risk management and regulatory adherence. As part of our collaborative and innovative group, you’ll be gatekeeper for the integrity and accuracy of our clients and funds’ transactions and positions. By working with different stakeholders, you will make meaningful impact in building trust and accountability within crypto ecosystem.

We are looking for an experienced Brokerage & Custody Operations - Senior Specialist to join our Singapore headquarters as part of our dynamic team of talented, fun-loving individuals.

What we offer:

• Execute brokerage operational tasks related to cash payments processing, digital assets settlements and client onboarding setups
• Serve as the point of contact for daily BAU operations matters
• Perform daily reconciliations and cash rebalancing to ensure accurate ledger records
• Support team lead in new business initiatives and re-inventing target operating model for future finance
• Perform user acceptance testing, supporting and documentation of evolving operation models and processes
• Support submissions of regulatory reports and filings
• Opportunity to expand operation knowledge and provide support for other operational functions relating to cryptos, including fund operations

What you offer:

• Minimum 3 years’ proven experience in payment processing and settlement-related operational functions
• Bachelor's degree in finance or business preferred
• Ability to multi-task, prioritize and manage time effectively
• Excellent written, verbal communication skills and stakeholder management skills
• Passion to automate processes and add efficiency to work
• Strong ownership and enjoys working within an entrepreneurial environment
• Strong interest in or knowledge of crypto currencies and blockchain

Nice to have:

• Experience working with start-ups or fintech companies

About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services. In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit www.sygnum.com.

Our Benefits

• The chance to be part of a movement shaping the future of finance.
• Work on new, cutting-edge technology in the blockchain space.
• Chances to leave individual footprints and an amazing, diverse, highly skilled, international, and motivated team of professionals.
• Regular gatherings and team events like Christmas parties, hence plenty of jokes and laughs!

If you’re passionate for technology and blockchain with a massive worldwide impact, then please send us your CV!

Did you know that PhillipCapital offers wealth management positions too?

If you’re looking for a career that builds meaningful relationships with others, whilst sharing relevant and helpful financial advice with clients, then you are suitable for this job!

About the Job

We are currently seeking dedicated and committed professionals to join our team as a Wealth Manager.

As a Wealth Manager, you would be able to offer a wider range of products and services, some of which are exclusively offered at PhillipCapital. You possess expertise in financial fields such as stockbroking, Wealth Management and Financial Planning; partnering with clients to reach their financial goals; develop and present financial strategies in protection and risk management. You will also provide investment advisory to clients with the aim to grow their money through various investment strategies, and service your clients in their trading needs.

Principal Responsibilities:

• Provide wealth management solutions to clients and to help them grow their assets.
• Recommend an extensive range of financial products to meet client’s financial needs.
• Passionate and proficient in Investment and Financial Planning.
• Possessing an entrepreneurial mindset, being resourceful and driven.
• Being client-centric and relationship-oriented – putting clients first.

Job Highlights:

• Work anywhere – from home or office, it’s up to you
• Flexible working hours
• Be a part of a team of like-minded professionals, pushing each other for success
• Access to invaluable resources and insights from industry leaders

Requirements:

• Candidates with no prior experience and fresh graduates are welcome to apply
• Singapore/ PR
• Excellent interpersonal and communication skills
• Highly adaptable in a fast-paced working environment, willing to learn
• Minimum A levels/ Local or IB Diploma
• CMFAS Certificates will be advantageous

To manage and execute all sales and events operation; internal and external while ensuring that all logistic requirements are carried out according to the event plans.

Hygiene and Safety Standards

1. Follow the organisation’s personal, food and beverage hygiene standards.
2. Follow the organisation’s workplace safety and health policies and procedures.
3. Ensure events follow local security, Workplace Safety and Health regulations.
4. Ensure that all insurance, legal, health and safety obligations are complied with, as well as understood and adhered to by the whole team, including sub-contractors.

Event Sales & Operation

1. Responsible for event sales and operations.
2. Assist with facilitation of workshops and tours
3. Function as the main point of contact for clients, managing enquiries and positively representing the company to corporate clients over the phone, email and in person.
4. Responding to all client enquiries within a 24-hour period.
5. Generate new leads.
6. Consult with clients to determine objectives, requirements, and budget for events.
7. Prepare and submit formal proposals and event decks tailored to client’s specifications while maximizing returns to the Company.
8. Meet and greet clients, attend site visits, pre-planning meetings and other venue meetings as necessary to support event guest experience.
9. Maintain existing client relationships and generate new relationships.
10. Responsible for ensuring all sales administration is accomplished effectively and accurately
11. Effectively communicate information with internal and external stakeholders on event order, timelines, special requirements, feedback, etc.
12. Conduct after action review to ascertain areas of strengths and weaknesses related to the management of the events.

*Job Description may be added to or change subject to growing business needs and upon discussion with the staff member.

Are you a dry bulk ship operator currently working for a ship broking firm, ship owner or operator and looking to steer your career in the commercial chartrering space?

This is an excellent opportunity to fast track your career in chartering/freight trading as our client has a very well experienced team and willing to train the right individual with a commercial mindset.

You will be responsible to commercialy manage a fleet of bulk carriers and be the point in contact for all chartering related matters and hence be part of a PNL to maximise freight revenue opportunities for the organisation.

Existing Junior Chartering professionals or Trainee ship brokers are welcome to apply too!

Please note that this role is only open to individuals with unrestricted work entitlement in Singapore and only shortlisted candidates will be notified.

Position title: Executive, Operations & Governance (3 months Contract)

Reports to: Senior Database Manager

Date: March 2024

I. About WWF-Singapore: World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Major Functions:

We are currently seeking a dedicated part-time Operations Executive to join our team, with a primary focus on managing our Know Your Donor (KYD) process. This role involves conducting thorough Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) checks, documenting outcomes, and ensuring all donor data is accurately inputted into our Customer Relationship Management (CRM) system as per the directives of the line manager. Reporting directly to the Senior Database Manager, this position plays a crucial role in maintaining the integrity and legality of our fundraising efforts.

III. Major Duties and Responsibilities:

· Know Your Donor (KYD) Process Management: Conduct detailed Anti-Money Laundering (AML) and Countering Terrorism Financing (CTF) checks on potential donors and vendors to ensure compliance with legal standards and organizational policies.

· Documentation and Reporting: Accurately document the outcomes of all checks and assessments. Prepare and submit detailed reports on donor verification activities to the Senior Database Manager.

· Data Management: Input and update donor information in the Customer Relationship Management (CRM) system as required, ensuring data integrity and accuracy.

· Escalation of Issues: Promptly escalate any red flags, suspicious activities, or doubts to senior managers for further investigation and resolution.

· Compliance and Training: Stay updated on relevant compliance regulations and participate in training as required to enhance job performance and compliance understanding.

IV. Profile:

Required Qualifications and Competencies

· Proven experience in managing customers or donors and working with business teams.

· Good understanding of compliance laws and regulations.

· Excellent attention to detail and the ability to manage sensitive information confidentially.

· Experience in using CRM systems and data management tools will be an advantage.

· Ability to work independently and as part of a team with maturity to manage challenging situations.

· An interest in conservation.

· Adheres to WWF’s values, which are: Integrity, Courage, Respect, Collaboration

Working Conditions

· This is a 3 months contract position with a flexible schedule to accommodate the operational requirements of the business.

· The duration and contract hours will be discussed and agreed upon with the selected candidate.

V. What We Offer:

· A flexible and supportive work environment.

· Opportunities for connecting professional development and growth with a passion for nature and the environment.

· Access to a global network of highly skilled professionals and leaders in the field, offering valuable learning and collaboration opportunities.

• Drive market share and revenue performance through effective pricing, inventory controls and mix management across different channels.
• Responsible for providing the commercial and operations teams with clear, concise, and accurate analysis of property data, tourism trends, and market intelligence.
• Ensure optimal management of inventory across all distribution channels.
• Actively participate in the weekly forecast and month-end review process.
• Collaborate proactively with Sales, Marketing and Operations departments to implement growth initiatives.
• Perform any other duties that may be assigned from time to time.

If you are a team player who enjoys working in a fast-paced growth environment, with proven skills in Yield Management, then this is for you.

Requirements:

• Tertiary qualification in Hospitality, Business or a related discipline in Revenue Management.
• Min 6 years of Revenue Management experience in multiple properties.
• Meticulous and eye for detail. Strong analysis and communication skills with the ability to work independently.
• Highly proficient in Opera, Excel (advance level) and relevant revenue management software and analytics
• Demonstrated ability to collaborate effectively with multiple stakeholders to achieve positive outcomes.

• Assist with commercial review of finance and transaction documents.
• Assist with pricing and commercial negotiations.
• Liaise with legal counsels and transaction participants and management transaction logistics related to closing, conditions precedent and conditions subsequent with minimal supervision.
• Manage ongoing administration requirements.
• Administer opening and ongoing administration of bank and brokerage accounts.
• Ensure compliance with regulations.

Requirements

• Tertiary or professional qualification or experience in relevant field.
• Ability to manage multiple activities and stakeholders in parallel.
• Demonstratable ability to review finance and transaction documents.
• Legal or loans operations background.
• Team player, resilient, resourceful and results driven.
• Excellent proficiency in financial modelling and analysis.
• Excellent proficiency in English.
• Willingness to participate and support other engagements within the trust and fund administration function.

1. JOB DESCRIPTION

Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capability in handling daily tasks and upselling skills.

4) Able to train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5) Versatile in different job roles in order to cover manpower shortage.

6) Execution of promotion to the outlet team with clear targets (KPIs) on individual team member.

Outlet Admin Responsibilities :-

2) Responsible for monthly Sales of the outlet (Dining & Retail).

3) Propose monthly marketing and sales promotions in order to increase sales and ensure outlet profitability

4) Attend Monthly meeting to present to management on KPIs and proposal for monthly marketing and sales.

5) Manage outlet cleanliness and hygiene.

6) Plan weekly manpower rostering.

7) Able to control and manage a team of manpower

8) Execute action plans and submit monthly reports to management.

9) Accountable for outlet's KPIs, staff’s appraisal, inventory stocks, sales revenue for dine-in and retail.

Requirements :

1) Above 5 years of managerial experience in managing a team of people

2) Above 8 years of F&B operations experience and broad understanding of the industry.

3) Able to use Excels and Words to submit on monthly report and have basic understanding of Excels formulas and PowerPoint/Photoshop..

4) Account for monthly outlet inventory in details and accuracy. Able to explain and account on discrepancy

5) Able to do social media marketing, posting and maintain of Instagram and Facebook on marketing, stories & posting. Improve sales from soical media posting and marketing.

6) Friendly personality and hospitable to all guests, good PR skill. Must be a hands-on Manager

7) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

Working Hours:

1) Require to work 6-day week, Off day rostering on Mon~Thur. All Public Holidays will be scheduled as Off-in-lieu.

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals Pte Ltd is now seeking to hire:

Accounts & Business Operations Assistant

____________________________________________________

This is a hybrid role, with the candidate needing to provide support to the rest of the team in the areas of Accounts, Human Resource and Business Administration.

Main Responsibilities:

Accounts Support duties:

• Assist with certain accounting and finance duties, including entry of accounts transactions, handle receivables and payables, general ledger and bank reconciliation, etc.
• Prepare certain monthly financial and other company reports for management.
• Provide support with regards to internal and external queries on company financial matters.

Human Resource duties:

• Handle basic HR functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.
• Documentating company's SOPs for HR matters

Operational & Administrative duties:

• Handle order processing, invoicing and quotations, as well as manage goods inventory using the company’s SAP system.
• Assist customers professionally with their enquiries via emails and phone calls.
• Co-ordinate import/export shipments with overseas customers, suppliers, freight forwarders and also the company’s warehouse team.
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Perform data analysis and generate relevant tracking reports
• Other ad-hoc duties as assigned by management.

Key Requirements:

• Diploma/degree in Accounting/Business Management/Human Resource Management from a reputable institute.
• At least 3 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.

We are distributors of baby brands and products. The E-Commerce & Trade Operations Associate job scope is broadly as follows:

- Processing, packing and delivery of ecommerce and trade orders

- Manage e-platform listings and availability

- Assist in and support branding events when required

Small team work environment.

About Us

Chinese Swimming Club is recognised as a premier city and country club offering a total range of excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

• Responsible for the daily management of the Club’s F&B outlets including its banquet sales and operations. Managing F&B outlets managers/executives;
• Assist the Head of the Department to ensure optimal and efficient manpower deployment to meet the daily needs of the Club’s day-to-day F&B operations;
• Assist the Head of Department with the annual department budget and manpower forecast;
• Work with outlets in charge to achieve the department’s key performance indicators as set by the Head of Department;
• Ensure optimal stocks for daily operations and manage operational wastages to curb or reduce operating costs;
• Ensure timely requisition of required materials and supplies and that goods delivered are in good order;
• Follow up and supervise the workflow of tasks necessary for recurring outlet promotions, banquet bookings and Club F&B events;
• Supervise, manage and oversee all aspects of banquet setup and ensure that the expectations of members are consistently met or exceeded;
• Coordinate with all relevant departments on the physical and logistical requirements for outlet promotions and F&B activities including those required for banquet bookings;
• Coordinate with the Executive Chef on the timing and delivery of food for all F&B activities;
• Liaise with internal and external parties on the availability of facilities, products and services to ensure the smooth running of F&B activities and operations;
• Attend to members’ feedback and collate feedback received for review and continuous improvement;
• Attend and participate in meetings required by the Head of Department and/or Management;
• Provide and schedule on-the-job staff training for new hires or existing staff when necessary;
• Evaluate the performance of direct reporting staff, provide employee coaching and counselling when necessary and take corrective measures as appropriate;
• Any other duties as and when assigned by the Head of Department or the Management.

What we are looking for

• Preferably specializing in Food/Beverage/Restaurant Service, operational support and client management or equivalent;
• Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organisation;
• Strong experience in involving team management, project management, ownership of budget and cost structure financial management, and operations workflow;
• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent;
• At least 3 years of working experience in the related field is required for this position;
• Excellent interpersonal and communications skills, able to liaise with all employees;
• Ability to clearly articulate messages to a variety of stakeholders.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

About Us

Chinese Swimming Club is recognised as a premier city and country club offering a total range of excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

• Oversee the day-to-day operations of the housekeeping team and vendors in ensuring the highest standard of functioning, cleanliness, order and appearance of all swimming pools and landscaping;
• Involved in inspection and/or hands-on maintenance, repair of pool equipment and showing the proper ways of disinfection, dosing and water balancing in pool water treatment;
• Conduct regular assessment of horticulture maintenance e.g. proper pruning methods for shrubs and trees, condition of landscaping and planting works;
• Ensure proper barricading of the maintenance area and the safety of stakeholders are adhered to;
• Provide support for club events relating to housekeeping;
• Scheduling and keeping track of daily pool and landscape maintenance;
• Daily routine inspections to identify and detect defects and follow up with quick rectification;
• Monitor and maintain cleaning materials and ensure all inventories are adequately stored, recorded and properly maintained;
• To conduct weekly stock checks, plan and execute supply requisitions if necessary;
• Any other duties as assigned from time to time by management.

What we are looking for

• Higher Nitec / Diploma in Mechanical Engineering or Electrical Engineering, Building or Facilities Management or Estate Management or equivalent;
• Certification in Swimming Pool, Horticulture Maintenance and Operation will be an added advantage;
• Minimum 2 years related working experience;
• Knowledge of repair, service & troubleshooting work of mechanical and electrical systems/equipment in the swimming pool mechanical plant room;
• Ability to communicate clearly and team player;
• Able to work on rotating shifts including weekends and public holidays.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Role Purpose

As a part of the People Services team, this role leads and manages the functions of HR Information Systems, HR Operations and Projects relating to new system implementations, integrations, enhancements, data integrity, processes, record, and data management. Consequently, the role also manages daily activities of project implementations and HR operations involving various global and local HR systems, while consulting the HR community, business groups and various stakeholders. Other key responsibilities include meeting delivery timelines project and change request, HR data accuracy & security, compliance & governance, optimizing processes for data management, providing timely resolution managing requests, and leveraging technology where possible to improve administration efficiencies. Delivering reporting models for HR colleagues and providing a stable system, keeping the HR team apprised of all future enhancements and driving the development of system enhancements.

Role Accountabilities

HRIS & HR Operations Management

· Develop and iterate on the overall HR technology & HR Operational strategy, keeping current on new solutions to recommend and prioritize implementation that meets the current and future business needs.

· Develop, manage, and monitor effective and efficient delivery of HRIS & HR Operations initiatives and daily operations including managing the budget for such project initiatives, the implementation timelines and maintenance of completed projects.

· Oversees, maintains and improves the optimal function of the HRIS & HR Operations, which may include, customization, development, configuration, maintenance, upgrade to the systems, Success Factors system quarterly releases are systematically applied into UAT, test and move to production, manage SFTP integrations, ensuring the compliance & governance of permissions and processes are met, and the documentation of modifications.

· Manage the services of HRIS & HR Operation to ensure the delivering of services including to the larger HR stakeholders, manager and employees or management, report generation and analytics,

· Provide training and support for HRIS & HR Operations team, HR Stakeholders, users, internal partners (IT) and vendors to research, trouble shoot, resolve issues as needed. Provides technical support, troubleshooting, and guidance to HR teams as necessary.

Operational Excellence

· Collaborate with HR leads to identify needed improvements and enhancements to existing information services and databases; recommend and implement solutions.

· Work with relevant stakeholders to evaluate the change impacts & risk for systems, projects and updates in terms of the compliance and governance to laws, regulations & policies.

· Collaborate with People Operations to technologically enable and improve existing processes and procedures while enhancing the delivery of the HRIS function by aligning activities and initiatives.

· Work across other departments and group operating companies on continuous business and system process improvements to meet the desired business needs and efficiencies of the overall processes.

· Ensure that compliance & governance reviews are conducted to ensure that all compliance & governance requirements are met and issues are flagged with sufficient time to be addressed.

HRIS & HR Operations - Compliance & Governance

· Responsible for HRIS compliance and governance with all operating companies within the HRIS & HR Operations space. Work with relevant stakeholders to evaluate the change impacts & risk for systems, projects and updates in terms of the compliance and governance to laws, regulations & policies.

· Ensure that reviews are conducted twice a year in May and Nov to ensure that all compliance & governance requirements are met and issues are flagged with sufficient time to be addressed.

System Vendor Management

· Manage vendors and services providers including contract negotiation, overall delivery performance and outcome achievement, together with the People Services leadership.

· Main point of contact for 3rdparty vendor where HR system are concerned. Negotiation of addition scope of work for 3rd party vendor. Management and escalation of issues to 3rdparty vendor.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviour or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Crisis Management

· Make every effort to be aware of and understand your role in the event of a crisis.

· Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

· Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

· Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

· Lead and advocate the company Zero Harm Onshore safety agenda within the region.

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Policies and Operating Procedures.

Key Qualifications & Skills

Qualifications

· Bachelor’s degree in information technology/Information System/Human Resources or related qualification with 5 – 7 years of HR system experience

Technical Skills

· Key knowledge and experience with SAP Success Factors and ideally with experience of implementing Employee Central.

· Significant experience with administering multiple HR systems (i.e. Qualtrics, Litmos and managing systems integrations, compliance & governance, project management for implementing HR systems, vendor relationships).

· Knowledge of HR processes including employee data management, recruitment, on boarding, performance management, compensation, learning and leave management.

Professional Skills

· A fast learner with analytical skills and a talent for learning new systems, navigating IT infrastructures and emerging technologies the HR space.

· Comfortable communicator, used to translating technical language into understandable information that can be digested by non-technical colleagues.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals Pte Ltd is now seeking to hire:

Accounts & Business Operations Assistant

____________________________________________________

This is a hybrid role, with the candidate needing to provide support to the rest of the team in the areas of Accounts, Human Resource and Business Administration.

Main Responsibilities:

Accounts Support duties:

• Assist with certain accounting and finance duties, including entry of accounts transactions, handle receivables and payables, general ledger and bank reconciliation, etc.
• Prepare certain monthly financial and other company reports for management.
• Provide support with regards to internal and external queries on company financial matters.

Human Resource duties:

• Handle basic HR functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.
• Documentating company's SOPs for HR matters

Operational & Administrative duties:

• Handle order processing, invoicing and quotations, as well as manage goods inventory using the company’s SAP system.
• Assist customers professionally with their enquiries via emails and phone calls.
• Co-ordinate import/export shipments with overseas customers, suppliers, freight forwarders and also the company’s warehouse team.
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Perform data analysis and generate relevant tracking reports
• Other ad-hoc duties as assigned by management.

Key Requirements:

• Diploma/degree in Accounting/Business Management/Human Resource Management from a reputable institute.
• At least 3 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.