Total 27 relationship manager job vacancies in F&B / Tourism / Hospitality category in D20 Bishan, Ang Mo Kio

Job Title: Full-Time F&B Operations Manager

We are seeking a dynamic and experienced F&B Operations Manager to lead daily operations and drive excellence in our food and beverage establishment. If you’re passionate about customer service, team management, and operational efficiency, we’d love to hear from you!

Key Responsibilities:

• Oversee daily F&B operations, ensuring quality service and compliance with health and safety standards.
• Recruit, train, and manage staff, fostering a positive and productive work environment.
• Handle customer feedback, ensuring high levels of satisfaction and loyalty.
• Monitor budgets, control costs, and prepare financial reports to optimize profitability.
• Manage inventory, supplier relationships, and stock levels.
• Implement marketing strategies, promotions, and seasonal offerings.
• Ensure food and beverage quality meets or exceeds company standards.
• Address operational challenges and maintain seamless service during peak hours.

Requirements:

• Proven experience in F&B management or a similar leadership role.
• Strong organizational, problem-solving, and communication skills.
• Ability to thrive in a fast-paced environment.
• Knowledge of financial reporting, budgeting, and inventory management.

Job Description

Product Delivery

• Safely deliver products (e.g., spa supplies, beauty products, TCM items) to clients and outlets on time.
• Verify delivery addresses, loading/unloading products with care, and ensuring delivery accuracy with supporting documentation (e.g., invoices, delivery orders).
• Optimize delivery routes for efficiency and fuel savings.
• Maintain a clean and well-functioning delivery vehicle, performing daily vehicle checks (fuel, oil, tire pressure).
• Promptly report vehicle issues or delays to management.

Store Management

• Oversee daily store operations, including inventory management, stock replenishment, and product organization.
• Ensure store cleanliness, safety, and adherence to company standards.
• Monitor stock levels and coordinate with suppliers to ensure timely restocking of beauty, spa, and TCM products.
• Manage store documentation, including stock records, invoices, and delivery orders.
• Provide excellent customer service to walk-in clients and resolve any inquiries or complaints professionally.
• Conduct monthly stock-taking and report discrepancies to management.

Requirements

• Valid Singapore driver’s license with a clean driving record.
• Proven experience in delivery driving and/or store management, preferably in the beauty, spa, or TCM industry.
• Strong time management and organizational skills.
• Basic knowledge of inventory management systems.
• Physically fit to lift, load, and unload products.
• Good communication skills and customer service orientation.
• Ability to multitask and adapt to changing priorities.

Summary

Reach Learning and Development is dynamic and collaborative team, we value creativity and innovation that drives impactful employee growth. We foster an inclusive environment that encourages continuous learning and professional development, giving all AppleCare employees an opportunity to thrive. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. This role is an onsite position based at our office in Singapore, AHA is not an option.

Description

The L&D Program team is seeking a process-oriented individual who will play a pivotal role in driving the design, development, and delivery of programs aimed at fostering a culture of connection and learning within our organization. This role is responsible for operationalizing the strategy across the organization, acting as the voice of the business, keeping regional partners informed, and closely collaborating with the wider team to serve as the conduit to the business in the region. As an Operations & Culture Program Manager, you will collaborate with cross-functional teams to find opportunities within Apple for growth, both in-role as well as developing into new roles. You will implement strategies to help individuals explore various career paths, and connect with leaders and subject matter experts who can help in their growth journeys.

Responsibilities:

• Lead a team of rotations and/or permanent employees focused on the delivery of internally facing programs, projects and services for Reach Operations and Connections teams in the APAC region
• Responsible for performance, development and coaching of direct team members
• Partner with Reach functional teams to champion needs and ensuring regional voices are considered in the overall program strategy
• Work in unison with other Operations Managers and Culture & Connections program managers, sharing best practices, and ensuring cross-region alignment
• Lead cross-functional project teams to implement program initiatives focused on building communities and connections for career development
• Contribute to the strategic planning of a Communities of Practice model, focusing on long-term goals, scalability, and continuous improvement
• Identify and implement process improvements
• Oversee program delivery, ensuring high-quality facilitation and participant engagement
• Contribute to requirements for tools and systems to support professional connections and networking

Minimum Qualifications

• Bachelor's degree or equivalent experience leading in a large-scale organization, training, or learning environment
• 5+ years of experience in people management
• Experience operationalizing strategies and collaborating cross-functionally
• 6+ months experience in Reach, a similar organization focused on employee learning and development, or as a participant in Reach development programs
• Exceptional communication skills, both written and verbal, with the ability to influence and collaborate effectively with global teams.
• Able to work flexible hours to accommodate global collaboration
• Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams
• Makes space to listen, learn, and amplify diverse perspectives and experiences
• Confronts barriers to greater inclusion with tenacity, care and commitment

Preferred Qualifications

• Experience building communities to drive organizational connection and collaboration
• Demonstrated strategic agility, with the ability to translate strategy into actions and pivot where necessary
• Proven capabilities in networking, building strong relationships and influencing key partners, peers, and leadership at all levels
• Strong facilitation, organizational, and time management skills
• Competency in collaborating with technical teams to articulate and define requirements, aligning with program objectives
• Motivated teammate with the ability to collaborate effectively cross-functionally
• Experience in setting and supporting global strategies and implementation plans that align with program strategies, adjusting for regional nuances
• Experience in facilitating readouts to business partners and leadership

Availability: Immediate

JOB REQUIREMENTS

1. Strong Accounts background
2. Able to work independently
3. Good communication skill
4. Deligent and meticulous

JOB DESCRIPTION

Accounts Payable

Monitor and ensure data of inventories/ invoices/ vendor particulars are input into the Accounting System.
Ensure all documentations are well received, invoices tally with delivery orders and ensuring payment are promptly issued within credit term.
Generating of payment vouchers and issuance of cheques.
Ensure payment are immediately entered into the Accounting System upon payment.
Proper filing and book keeping.

Accounts Receivable

Generating invoices accordingly to certified payment.
Follow up on accounts receivable with relevant clients.
Ensure timely collection of payment.
Keeping proper documentations and paper trail regarding related AR matters.

Monitoring of Project

Generate weekly (WIP) Work-in-progress report to reflect revenue, COGS, labour costs and other operating expenses to derive the profitability of the week.
Ensure timely and justifiable certification of payment are provided by Clients.
Keep track of progress claim status and Accounts Receivable.

Finalization of Project

Generate report to reflect the statistics of man-hours/ COGS/ operating expenses and update to system for future reference.
Finalize payment and keep track of retention amount and time frame.
Final settlement of payment and record project reference into “Completed projects”.

Administrative Duties/ Others

Generating of invoices, payment vouchers and other related documents.
Ensure neat and tidy book keeping.
Assist with issuance of wages to workers and breaking down into the appropriate monetary denominations.
Fulfil any other ad-hoc duties as and when assigned by Superior/ Management.
Reimbursement to employees / Petty cash.
Generate weekly reports for Management review. (Progress Claim status, WIP and Accounts Receivable)
Handle GST quarterly report and filing, Form C-S/C submission.
Liaise with auditors for statutory reporting and compliance.

Coordinate with Human Resource and Logistics

About the role

Join the team at ComfortDelGro Bus Pte Ltd, a leading provider of public transport services, as an IT & Resource Planning Manager. In this full-time role based in the North-East Region, you will play a pivotal part in ensuring the efficient and effective management of the company's IT systems and resources.

Key Responsibilities:

Budget management: Monitor and report on the impact of tech initiatives, cost-benefit analysis across tools and processes.

Strategic Planning and Execution: Develop detailed project plans, including scope, timelines, resource allocation, and budget management. Monitor project progress and adjust plans as necessary.

Stakeholder Management: Serve as the primary IT liaison between clients, internal teams, and other stakeholders. Facilitate effective communication to ensure alignment and address any issues promptly.

Resource Management: Allocate resources efficiently to meet project goals. This includes coordinating with ODC, cross function teammates and project schedules. Mobilization for commercial/event contracts.

Process Facilitation and Documentation: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews. Provide regular updates to stakeholders on project progress and performance.

Change Management and User Adoption: Develop and implement strategies to enhance user engagement and proficiency. Provide ongoing support to users to facilitate successful utilization of the system.

Continuous Improvement: Identify opportunities for process improvement. Implement best practices to enhance cost efficiency and effectiveness. Offering insights and recommendations for further improvements based on feedback and observed outcomes.

Data Processing and Output: Use excel to manipulate and analyse data and generate meaningful information.

What we're looking for

Minimum of 5 years of experience in project management.

Project Management: Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously.

Communication: Excellent verbal and written communication skills. Ability to convey complex information clearly to diverse audiences.

Problem-Solving: Strong analytical and problem-solving skills. Ability to think critically and make informed decisions.

Leadership: Demonstrated leadership capabilities, including the ability to motivate and guide teams toward achieving project goals.

What we offer

At ComfortDelGro Bus, we are committed to providing our employees with a rewarding and fulfilling work environment. You can expect:Competitive salary and benefits package
Opportunities for career development and growth
Supportive and collaborative team environment
Work-life balance initiatives

About us

ComfortDelGro Bus Pte Ltd is a leading provider of public transport services in Singapore serving commuters across the island. We are dedicated to delivering safe, reliable and efficient transportation solutions to our customers. Join us in shaping the future of public transport in Singapore.Apply now to become our next IT & Resource Planning Manager.

Home for Good, Singapore, is a registered charity that supports a network of foster and adoptive parents and dedicated volunteers, all working to provide safe and nurturing homes for vulnerable children and youth. Our Vision: A Loving Family for Every Child in Need - this principle drives everything we do.

Our Mission:

• Building Awareness - We actively engage communities through events, talks, and outreach to raise awareness about our cause.
• Recruitment - We are committed to expanding our network of foster families to meet the growing demand in Singapore.
• Resources and Support - We offer practical guidance, shared resources, and emotional support to help navigate the fostering process.
• Reunification Efforts - We support initiatives to help children reconnect with their families whenever possible.

We seek a dedicated and experienced Partnership & Programme Manager to lead our programme initiatives and build collaborative relationships with stakeholders. Reporting to the Executive Director, the ideal candidate will have a proven track record in strategic planning, programme management, community engagement and a genuine passion for our vision and mission.

Objectives of the Role:

• Ensure smooth daily operations in compliance with charity regulations while upholding high service standards.
• Develop and implement programme assessment protocols for evaluation and continuous improvement.
• Build strong relationships with the board, members, community partners, donors, and relevant authorities.
• Oversee effective management of social media platforms to enhance outreach and engagement.

Key Responsibilities:

• Plan and execute HFG-SG’s programmes and services.
• Organise events and activities to support and strengthen foster families.
• Recruit, train, and manage members, befrienders, and volunteers to assist foster families and children.
• Manage social media campaigns and communications to amplify outreach efforts.
• Conduct community outreach with fostering agencies, corporations, and individuals.
• Coordinate and prepare board meetings, including agendas, reports, and minutes.
• Develop corporate collaterals and brand materials, such as the annual report, website content, and presentations.
• Plan and oversee budgets for media and engagement initiatives.

Skills and Competencies:

• Strong strategic thinking and planning abilities.
• Exceptional interpersonal skills for engaging diverse stakeholders.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms and digital marketing.
• Resourceful, adaptable, and collaborative team player.

Why Join Us?

Be part of a mission-driven organisation dedicated to transforming the lives of children and foster families. In this role, you’ll be able to make a meaningful impact while growing professionally.

Application Details:

Interested candidates, please send your resume along with the names and contact details of two referees to:

Home for Good, Singapore
Email: [email protected]

Roles:-

- above 5 yrs accounting experience

-Handle full set of accounts

- Prepare AP, AR and Journals

-Check, verify and Process Invoices, Expense Claim and Reimbursements etc.

-Prepare GST Filings and CPF Submission

-Responsible for all aspects of Administration Functions

-Managing Payroll Administration

-Implementing and Executing HR policies and Procedures

-Responsible for all Aspect of Work Pass Matter which include Application, Renewal and Appeal

- Prepare paperwork, scheduling and facilitation of smooth on boarding and off boarding process

- Perform full payroll process and make necessary tax filings in a timely manner

- Assist in administering benefits, compensation, and any other relevant policies, schemes etc.

- Assist in swift updates of personnel database, and any other related information within the internal HR system

- Greet office visitors, and oversee telephone services, email correspondence, mail distribution

- Maintain office supplies inventory and office efficiency by arranging repairs

- Ensure timely payment and manage budget for any office related expenses

- Organize and maintain files and databases in a confidential manner

- Provide professional level of guidance and HR advisory service to employees in relation to absence and welfare benefit, organizational change, and all other employee-relations matters

- Assist in ensuring legal compliance of regulations and applicable employment laws, and update policies and/or procedures as required

- Perform any other ad-hoc duties as assigned

Requirements

Bachelor’s degree with at least 5 years of relevant working experience

Meticulous with good organisational skills and a keen eye for detail

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Good writing skills with the ability to prepare clear reports

Proficient in handling data and numbers

Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement

Knowledge of student information/database management systems would be advantageous

Strong stakeholder management, influencing and collaboration skills

People-oriented and a proactive team player

Ability to multi-task and deliver with quality and timeliness

Ability to work independently with minimum supervision

Additional Information:

Job Type: Full-Time

5 days’ work week

Salary range: S3,800 – S$4,800

Bonus: Based on company and individual performance

Good Career Progression, Medical Benefit & KPI Entitlement

Pls email to [email protected]

Tasks and duties

• Supervising both back-of-house and front-of-house operations.
• Ensuring food and service quality for guests.
• Making sure health and safety regulations are complied with.
• Keeping track of operational costs.
• Logging and managing reservations.
• Addressing any customer concerns.
• Creating a positive environment for staff and customers.
• Hiring, training, and monitoring staff.
• Monitoring inventory and delivery schedules.
• Ensuring food quality.
• Communicating with vendors and suppliers.
• Ad-hoc tasks in the restaurant where required

Benefits:

• Competitive Salary Package: Earn up to $3,000 basic per month, plus monthly incentives and a variable bonus.
• Career Growth Opportunities: Robust training programs with clear pathways for career advancement.
• Comprehensive Benefits: Enjoy a full range of benefits, including staff meals, uniform provision, insurance coverage, and leave entitlements.
• Inclusive Work Environment: Welcoming candidates of all backgrounds, including those part of the Yellow Ribbon Project.
• Attractive Joining Bonus: Receive a $600 joining bonus—$300 after passing probation and $300 upon completing one year.

Job Description:

As an Assistant Manager, you will lead and manage the daily operations of your assigned outlet. Your role is crucial in driving the outlet's business performance by overseeing financial management, ensuring compliance with food safety standards, and delivering exceptional customer service. You will also play a key role in people management, from recruiting and training staff to developing a motivated and high-performing team. Your leadership will ensure the smooth operation of the restaurant and the satisfaction of both customers and employees.

Roles & Responsibilities:

• Operational Excellence: Manage the daily operations to ensure the outlet meets standards in food quality, service, and cleanliness.
• Financial Management: Oversee and control sales, labor, food, and packaging costs to ensure the outlet meets its financial goals.
• Team Leadership: Train, and develop staff, ensuring a motivated and performance-driven team.
• Customer Satisfaction: Handle customer feedback and complaints professionally and ensure issues are resolved in a timely manner.
• Reporting: Prepare and submit monthly management reports, providing insights into operational performance and identifying areas for improvement.

Assist in the training of new staff members

Communicate with chefs daily for menu updates

Assist in scheduling of hourly front of house employees

Monitor inventory procedures and organize data

Successfully work as a team player in a dynamic team

Supervise dining room floor and guest services

Manage opening and closing cash handling procedures

Are primarily required to have strong knowledge of Chinese cuisine like Chinese Steamboat, Sichuan Cuisine,Tong Bei Cuisine and BBQ

Benefits:

• Competitive Salary Package: Earn up to $3,000 basic per month, plus monthly incentives and a variable bonus.
• Career Growth Opportunities: Robust training programs with clear pathways for career advancement.
• Comprehensive Benefits: Enjoy a full range of benefits, including staff meals, uniform provision, insurance coverage, and leave entitlements.
• Inclusive Work Environment: Welcoming candidates of all backgrounds, including those part of the Yellow Ribbon Project.
• Attractive Joining Bonus: Receive a $600 joining bonus—$300 after passing probation and $300 upon completing one year.

Job Description:

As an Assistant Manager, you will lead and manage the daily operations of your assigned outlet. Your role is crucial in driving the outlet's business performance by overseeing financial management, ensuring compliance with food safety standards, and delivering exceptional customer service. You will also play a key role in people management, from recruiting and training staff to developing a motivated and high-performing team. Your leadership will ensure the smooth operation of the restaurant and the satisfaction of both customers and employees.

Roles & Responsibilities:

• Operational Excellence: Manage the daily operations to ensure the outlet meets standards in food quality, service, and cleanliness.
• Financial Management: Oversee and control sales, labor, food, and packaging costs to ensure the outlet meets its financial goals.
• Team Leadership: Train, and develop staff, ensuring a motivated and performance-driven team.
• Customer Satisfaction: Handle customer feedback and complaints professionally and ensure issues are resolved in a timely manner.
• Reporting: Prepare and submit monthly management reports, providing insights into operational performance and identifying areas for improvement.

We are seeking an experienced Operations & Maintenance Manager to oversee and manage the efficient operation of our IT infrastructure and services. As an Operations & Maintenance Manager you will be responsible for a range of key functions, including Routine Maintenance Management, Change Request Management, Service Request Management, Incident Management, Problem Management, and Obsolescence Management.

Responsibilites:

• Responsible for overall planning, executing, monitoring and controlling the maintenance project, particularly in the areas of Service Level Performance
• Produce monthly reports on the maintenance details
• Monitor and evaluate system health and performance regularly.
• Manage and prioritize service requests from end-users.
• Ensure that service requests are resolved in a timely and effective manner.
• Collaborate with IT support teams to meet service level agreements.
• Oversee incident management processes to minimize service disruptions.
• Lead the investigation and resolution of IT incidents and outages.
• Implement problem management strategies to identify root causes and prevent recurring issues.
• Ensure compliance with regulatory requirements regarding data security and IT obsolescence.
• Engaging and Communicate with Stakeholders

Requirements:

• At least 5 years of experience as a System Maintenance Manager, leading a team of maintenance engineers providing maintenance services to stakeholders according to SLA
• Have experience with managing and planning the following:

1. Routined Maintenance Management
2. Change Request Management
3. Service Request Management
4. Inventory/Asset Management
5. Service Continuity and Availability
6. Incident Management, Problem Managemen
7. Obsolescence Management

• Able to work in a dynamic environment
• A good team player
• Good communication skills in both spoken and written English
• Familiar with CII Systems

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Nayana Plus is looking for people to join our team!

Location:
1. Pasir Ris

Jobscope:
1. Oversee all operations and admin of whole restaurant

2. Manage the pool of staffs working in that outlet

3. Advertisement and promotion for the restaurant

Minimun criteria:
1. Speak basic english
2. Singaporean/ PR

3. Positive and vibrant attitude

CUSTOMER SERVICE MANAGER - SINGAPORE

STATUS: FULL TIME

START DATE: ASAP

COMPANY BACKGROUND

WOORAILOORA PTE LTD (W) provides a selection of curated premium to affordable professional hair and beauty solutions across Asia. With a focus on stylist & salon education, lasting customer service and a nurturing mindset for our brands commitments to social and environmental causes.

We offer Professional Salon Solutions, where professional service meets professional brands for Hairdressing Supplies and Beauty Supplies.

BUSINESS ROLE

This key role in our business reports to the Business Leader where your goal will be to provide prompt and accurate service to our Business Consultants Vendors, and Clients. You will strive to consistently meet or beat the established Sales Order Processing targets and our Customer Service Level Agreements (SLAs). Duties will require:

• High volume order processing from stores, online and regional distributors

• Review of PO's, pricing, and quantities to ensure invoicing is accurate

• Wholesale order management and reviewing minimum order quantities

• Work collaboratively across Warehouse and Vendors to ensure accuracy of orders

WORKING RELATIONSHIPS

• BUSINESS LEADER – Assist in the handling of day-to-day business activities.

• BUSINESS CONSULTANTS – Service support to attract & retain customers.

• WAREHOUSE TEAM - Guide our warehouse team on client order processing.

• CLIENTS – Assist with enquiries to help drive sales and business growth.

• VENDORS – Oversee the import and export of goods through our appointed vendors

RESPONSIBILITIES

INVENTORY MANAGEMENT

• Monitor stock movement in and out of all warehouses to ensure inventory accuracy.

• Process stock adjustment aligning physical stock level.

• Perform monthly stock reconciliation with warehouse.

• Facilitate and process annual stock take.

• Generate expiring stock list on regular basis and flag the risk to management.

• Dispose unwanted stock in a compliant method.

CUSTOMER SERVICE

· Provide priority-level service to our clients while interacting with the finance, sales, marketing and warehouse departments

· Engage and service customers through multi-channel communication.

· Maintain and exceed industry standard service levels in response time.

· Resolve customer issues to achieve the highest level of customer satisfaction and first contact resolution

· Manage critical relationships with external customers, as well as, inside management within intra-company workings

· Develops, run and maintain reports

· Process improvement and service level improvement

ABOUT YOU

This position would suit someone with a background in B2B supply chain & / or Customer Service.

• Available to start the role ASAP

• Minimum 2 years’ experience in Customer Service related roles

• Previous experience working with an ERP system

• Previous experience managing relationships with freight forwarders and vendors

• Intermediate Excel skills

• Strong communicator to facilitate business partnering

• Attention to detail

• Able to prioritise and manage multiple deadlines simultaneously

BENEFITS

· Competitive Salary + a Bonus plan for the right candidate

· A vibrant and fun work environment

· Small but fast growing company

· Career Advancement

· Laptop & Phone

· Monday – Friday (9am – 6pm) working hours

· Health Benefits and Annual Health Screening

Responsibilities

You will be a member of the staff reporting to the Executive Director. Your roles and responsibilities will include but not limited to:

Volunteer Management

· Develop a volunteer management strategy to foster strategic and sustainable collaboration and partnerships with corporate and individuals

· Coordinator to manage existing volunteers and develop volunteers in skillsets and learning opportunities in volunteerism

· Develop, plan and execute creative volunteer recruitment and retention strategies for befriending programme and other areas and events

· Review, enhance and implement volunteer management policies and processes (e.g. volunteer selection, training, development, recognition, engagement)

· Monitor and evaluate volunteer activities to ensure effectiveness

· Organise annual Volunteer Appreciation

· Develop risk mitigation measures and a volunteer continuity plan

· Identify emerging approaches in volunteer management and evaluate volunteerism trends and impact which will value add to the volunteer engagement strategies and approaches.

Partnerships & Fundraising Management

· Fundraising Strategies & Targets

· Conceptualise, plan, develop and execute fundraising strategies and events

· Resource management including alignment with volunteer management resources

· Ensure compliance with statutory fundraising requirements and Code of Governance

· Pitch for sponsorships and donations

· Continuous exploration on collaborations opportunities with other SSAs, community stakeholders, corporate partners and government agencies.

· Any ad-hoc duties as assigned.

Requirements

• Diploma/Degree holder
• Minimum 3 years of relevant experience in volunteer management & fundraising
• Proven track record of working with volunteers, corporates and community groups
• Able to work independently and in a team.
• Possess good interpersonal and communication skills.

Looking for Singaporean or PR

JOB DESCRIPTION – ASSISTANT RESTAURANT MANAGER

Job Functions & Summary:

Responsible for planning and coordination of restaurant operations and guest relations.

Job Roles & Responsibilities: -

· Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.

· Conduct performance appraisal of all immediate subordinates.

· Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

· Draw up duty roster of service personnel.

· Attend to enquiries and feedback from Members.

· Assist Kitchen Operations with input regarding menu items.

· Oversee implementation of F&B initiatives affecting outlet seating area and staff.

· Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

· Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.

· Responsible for keeping records of staff attendance, leave, etc.

· Improve processes and workflows to ensure that breakages and wastage of food are minimized.

· Oversee restaurant operations to ensure that the outlet is properly set for service.

· Produce reports on sales, items and covers sold, and number of guests served.

· Ensure that all checks presented are accurately drawn up.

· Lead the team and motivate them to contribute to the best of their abilities.

· Manage and control linen supplies to the restaurant.

· Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.

· Any other duties that might be assigned from time to time.

Requirements: -

· Good knowledge and experience in knowing customer preferences.

· A good team player with excellent leadership capabilities.

· Excellent organizational and management skills.

· Strong interpersonal and communication skills, both oral and written, and positive attitude towards fostering teamwork among associates in support role.

· Ability to lead, motivates a large team of staff, adapt, embrace strong cultural diversity, and work in multi-ethnic teams.

Employee Benefits
• 5-Day Work Week
• AWS & Variable Bonus
• Lunar New Year Hong Bao
• Annual Leave/Family Care Leave/Birthday Leave
• Flexible Benefits/Duty Meals
• Employee Referral Fees
• Employee Privilege Discount at F&B and retail outlets/Birthday gifts vouchers
• Training and development opportunities
• Usage of Club's sports & recreational facilities

Job Description & Requirements

- Assist Senior Restaurant Manager in the smooth functioning of operation

- Handle and attend to customer complaints

- Ensure and maintain cleanliness of the operation hall

- Assist Restaurant Manager in weekly staff duty roster, replenishment of supplies and menu preparation

- Experience in restaurant and outdoor sales orders

- Experience in wedding banquet

- Able to work all weekends, all Public Holidays and Chinese New Year

- Experience in handling outdoor events

- Attend to customer complaints and ensure high service standard and cleanliness of restaurant

- Assist Senior Manager in staff work performance, image, discipline and on the job training

- Any other duties as and when assigned by the Senior Restaurant Manager

The role encompasses assisting the HOD to oversees, manage and coordinate all Building/Project & Facility (BPF) projects, liaising with contractors and stakeholders to meet project schedule and achieve cost efficiency.

Duties and Responsibilities

· Manage a team of consultant, contractors, and project executives

· Ensure all relevant submissions are in line with project schedule

· Manage project cost and resources to achieve maximum efficiency, ensuring timely delivery and full compliance with requirements

· Ensure all relevant submissions are in line with project schedule

· Provide regular project updates, risk identification to management and internal team

· Assist the HOD in any other project management related activities as required

Job Specifications

· Bachelor’s degree in Construction / Building / Management / Project Management / Engineering related studies from recognized university

· At least 8 years of relevant experience

· Sound knowledge of Project Management procedures

· Effective interpersonal and communication skills and the ability to visualise issues and communicate them across to others

· Outstanding organisation, coordination and leadership skills

· Strong team player and able to work to the deadline

Responsibilities:

• Responsible for achieving business and sales objective/ targets
• Explore for new business within the Alliance / Channels space
• Handle account management matters and be the point of contact for Alliance / Channel Partners
• Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
• Establish and grow strong pipelines for business opportunities
• Conduct Weekly cadence with Alliance / Channel Partners to review on their opportunities
• Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
• Prepare proposals, and present solutions to customers.
• Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment.
• Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Degree/Diploma/ITE in Engineering or relevant discipline with experience in the telecommunications industry
• At least 2 years working experience in IT/Telecom sales
• Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, and etc
• Strong command of English and able to engage stakeholders
• Proven track record in achieving sales targets
• Independent, Self-motivated and able to work under pressure
• Outgoing with good interpersonal communication and presentation skills
• Decision-making, problem resolution and creative problem-solving skills

Job Functions & Summary:

Responsible for planning and coordination of restaurant operations and guest relations.

Job Roles & Responsibilities:

• Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.
• Conduct performance appraisal of all immediate subordinates.
• Ensure that Members and guests are attended to and manage employees to provide quality standards for service.
• Draw up duty roster of service personnel.
• Attend to enquiries and feedback from Members.
• Assist Kitchen Operations with input regarding menu items.
• Oversee implementation of F&B initiatives affecting outlet seating area and staff.
• Ensure that Members and guests are attended to and manage employees to provide quality standards for service.
• Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.
• Responsible for keeping records of staff attendance, leave, etc.
• Improve processes and workflows to ensure that breakages and wastage of food are minimized.
• Oversee restaurant operations to ensure that the outlet is properly set for service.
• Produce reports on sales, items and covers sold, and number of guests served.
• Ensure that all checks presented are accurately drawn up.
• Lead the team and motivate them to contribute to the best of their abilities.
• Manage and control linen supplies to the restaurant.
• Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.
• Any other duties that might be assigned from time to time.

Requirements

• Good knowledge and experience in knowing customer preferences.
• A good team player with excellent leadership capabilities.
• Excellent organizational and management skills.
• Strong interpersonal and communication skills, both oral and written, and positive attitude towards fostering teamwork among associates in support role.
• Ability to lead, motivates a large team of staff, adapt, embrace strong cultural diversity, and work in multi-ethnic teams.

• Handling and maintaining of full sets of accounts
• Monitoring of cash flow
• Liaising with auditors, bankers or external parties on accounts matters
• Providing relevant supporting returns and schedules for tax and statutory reporting including quarterly tax (GST) reports
• Possess a Diploma/ Degree (or equivalent) in Finance/Accountancy/ACCA
• At least 3 years of experience in construction sector
• Able to work independently with minimum supervision

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

ROLES & RESPONSIBILITIES:-

* Service existing and develop potential ecommerce platforms

* Plan and execute ecommerce dept. SOPs

* Develop and execute the ecommerce business strategy and roadmap for the company

* Summarize and analysis online platform data and market trend

* Ensure that the monthly sales target is achieved

* Assist in the administration of the company and brand website

REQUIREMENTS:-

- Possess a Diploma in Sales and Marketing/Business Dev.

or min 2-3 years of working experience in retail/wholesale trade

- Competent computer skills

- Keen interest in working within a fast-paced environment

- Self driven with good time management skills and a sense of responsibility and initiative

What you’ll do:

You will be joining the Fundraising and Volunteer Management department, where the funds raised by the team will support needy heart patients and their families through uncertain times and sustain Singapore Heart Foundation’s (SHF) ongoing rehabilitation and community outreach programmes.

Responsibilities

1. Work with team to manage existing donor database and donor relations
2. Provide strong stewardship to existing donors, stakeholders, corporations and partners
3. Actively prospect for new donors to contribute towards SHF’s programmes and events through various channels
4. Solicit and acquire new philanthropic gifts from both existing, new and prospective donors, including SHF legacy giving programme
5. Work with internal and external stakeholders to identify new philanthropic opportunities
6. Draft proposals and presentations to present SHF’s case for corporate and donor support and sponsorship
7. Organise internal and external fundraising campaigns and events
8. Work with outreach programmes team to raise awareness of heart health
9. Work with finance team to ensure compliance with legislation and policies pertaining to charities and gifts
10. Report progress of fund raising activities to management
11. Perform other related duties incidental to the work or as assigned by the supervisor
12. Design strategies for engaging volunteers to attract, retain, and optimize their contributions to support SHF's programs.

Requirements

1. Bachelor degree preferred, with minimum 5 years of experience in fundraising and volunteer management functions or similar capacity

2. Comparable experience in client facing roles, non-profit organisations, digital marketing, and business development strongly favoured

3. Proven track record and outstanding performance in a target-based environment

4. Strong interpersonal skills - effective client engagement, relationship building, partnership development and working with stakeholders, especially in non-profit and healthcare

5. Excellent communication (written and verbal) and presentation skills

6. Creative problem-solving and good project management skills

7. Good network with corporations, foundations, donors is desired

8. Highly internet savvy, with good MS Office skills