Total 643 sales specialist job vacancies in F&B / Tourism / Hospitality category in Singapore

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

What is the job?

At voco Orchard Singapore as F&B Sales Manager, you ensure that the restaurants & bars target customer are aware of our offering and reached trough various channels. Furthermore you will take care of the sales of F&B group bookings and buy-out events for the restaurants. You will ensure that the team is well trained in all technology used to sell the restaurants as well as of partnerships and discounts.

Your day to day

• Assists at peak times and for special events preparation wherever necessary to ensure a smooth handling of bookings and reception of guests.
• Functions as Champion wherever improvement or change is necessary in connection of the F&B online sales channels and its payment solutions.
• Maintains and actively expands the F&B database.
• Uses the F&B database to inform guests of promotions and events or shares such with Marcom.
• Champions all online portal rankings including but not limited to Trip Advisor, Google Business Directory, Chope and all other portals respectively.
• Creates an action plan on how to enhance the rankings and to resolve and avoid negative guest comments and to increase 5star comments.
• Ensures all operational departments have been issued, explained and trained of all SOPs that are connected to the reservation, payment and booking process including the technology involved.
• Creates business partnerships such as associations, government or social groups to enhance bookings or to collaborate together for projects and events.
• Collaborates with the S&M and Marcom team on promoting all related communication around it.
• Received and processes F&B groups bookings and buy out events, from correspondence, to payment, contract issuance, organization of all necessary pre-event tasks with the customers and meeting with the restaurant manager.
• Takes care of all online portals and payment gateways including but not limited to our own web shop, reservation portals and 3rdparty portals.
• Creates fact sheets about discounts, restaurant information and portals.
• Compiles month end statistics on online portal covers, delivery statistics.
• Other duties as assigned by your supervisor.

What we need from you

• Degree in Hotel Management, Culinary arts or equivalent.
• You have minimum 2-3 years working experience in similar role within the hotel industry.
• Proficiency in Excel, Word, PowerPoint will be required.
• Strong presentation and communication skills in English.
• Team Player and excellent interpersonal skills
• High level of passion, enthusiasm and drive for result
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities.
• Committed to working evenings, weekends and public holidays where required.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job purpose:

Being a Senior Auditor / Specialist Audit you are a member of the global Group Audit team of Commerzbank Group and perform complex audit tasks or lead an audit team to meet the requirements of the audit assignments in Singapore and other Asian locations e.g., in the fields Credit Risk Management and Compliance (Anti-Money Laundering, Know Your Customer, Sanctions).

You are responsible for achieving the audit goals.

As lead auditor, you are responsible for assigning tasks to individual team members, conducting quality assurance measures according to the Standard Audit Process and the professional leadership of employees for the audit assignment. You will discuss the findings with the respective auditor and the audited unit and use this as your basis to prepare the audit report or the statement.

During the duration of the audit, you will maintain contact to the responsible lead auditor / management and as lead auditor present the audit results within the close-out meeting.

Key activities:

• Ensuring compliance with overall standards, frameworks, methods, and procedures for the audit activity. Compliance with the ethical principles of the internal auditing profession, Group Audit’s mission statement.
• Providing independent, objective and risk oriented auditing and consulting services as “3rd Line of Defence”, with the goal to optimize business processes of Commerzbank Group regarding correctness, security, and economic efficiency.
• Providing systematic, goal oriented, and reliable assessment of the efficiency and adequacy of risk management, the internal control system, as well as business procedures and making recommendations.
• Diligent, responsible and confidential execution of the audit in the assigned subject area. Written documentation of the assessment to the risk content, data- and processing quality. Identification of weaknesses / improvement areas and drafting remediation / improvement recommendations to support the bank’s vision.
• Assessment and evaluation of workflows, organizational structure, safety regulations, decision processes, as well as their documentation.
• Comprehensive documentation of conducted audit activities, as well as identified deficiencies and their corresponding conclusions ensuring comprehensibility for qualified third parties.
• Monitoring of statutory and regulatory requirements concerning one’s own area of responsibility.
• Promoting team spirit and cooperation within the audit team.
• Economic, efficient, quality and time conscious execution of assigned tasks under consideration of security, correctness, and risk.

Additional activities as lead auditor:

• In the context of audit preparation, detailing of audit objectives during the scoping, considering identified and potential risks. For this, you use results from prior audits, evidence from the Continuous Risk Assessment and other information.
• Continuous assurance that the previously defined audit scope, as well as the main focus of the audit continue to be factually appropriate and adequate, and ensuring adherence to the schedule (completion of work packages). Compliance with mandatory criteria regarding the audit standard, particularly documentation, standardized approach and assessment of the audit results.
• Ensuring (continuously, at the latest upon completion of the audit) comprehensibility of all audit activities for Group Audit as well as qualified third parties.
• Ensuring meaningful audit reports and reconciliation of the findings / corrective actions resulting from the audit, with the audited units.
• Leading and managing employees assigned to the audit. Execution of kick-off meetings, regular team updates, wrap-up meetings, and lessons-learned meetings for continuous quality improvement.
• Ensuring ongoing communication with the audited unit and promoting audit as a competent partner / consultant.

Formal education:

• Degree preferably in Business Administration / Economics / Economic Law or related field
• Professional designation (CIA, CAMS) preferred.
• Exceptional oral, written, and interpersonal communication skills in English and Chinese; ability to communicate complex information accuracy, clearly and quickly to all levels. German, Japanese &/or Bahasa Melayu language skills are an asset.

Specialist knowledge (work experience, further qualification):

• Knowledge and experience on Credit Risk Management, Trade Finance &/or Anti Money Laundering / Sanctions are an added advantage
• Familiarity with the local legal and regulatory requirements
• At least 5 years of working experience in the financial services industry
• Profound understanding of risks and controls
• Independent, structured working style and strong team orientation
• Pronounced motivation, integration and conflict ability as well as openness to change
• Strong analytical, conceptual and strategic thinking.
• Good user skills of standard Windows applications (Word, Excel, Powerpoint)

Key Responsibilities:

Be CHANEL Ambassador: Brand, Creativity & Expertize and Style at all times

• Create Desire and build Chanel Dream by sharing with Passion and the art of story telling The Chanel Difference (Heritage & Modernity, Product Craftsmanship, unique Brand positioning)
• Further inspire the customer through styling advise and commitment to respect her uniqueness while helping her to find in all of our product offering what will truly and intimately fit her
• Rely and nurture his or her knowledge of the Luxury Industry and Fashion trends to advise clients with an insightful eye

Create the Ultimate Service Experience in Boutique and during Event

• Reflect the Image Standards of the House: Grooming, Gesture and Language. Show warmth, sophistication and refinement in all circumstances
• Maintain VM standards & Boutique overall condition front and back of house (clean, safe, comfortable)
• Welcome all clients with sincerity and generosity and guide them throughout the boutique. Take care and advise client with the highest standards in mind together with a personalized touch
• Help to elevate and align the WFJ Client experience with Fashion
• Fully understand the After Sales service policy. Pamper all After Sales Service Clients. Strive for excellence in handling objections or conflicts and turning them into opportunities
• Able to carry out simple interventions : bracelet sizing, change of bracelet, time-setting, cleaning
• Propose any other Chanel Service to enhance service experience (Proactive service, Home delivery, alteration if applicable...)
• Participate to High Jewelry events and contribute on developing visibility and awareness within Fashion & WFJ customers
• Collaborate closely with the Style Expertize Team during Mix & Match opportunities (Style exercise, Fashion events, New launches)

Coach, share Knowledge and be the Ultimate Reference in Watch making and Fine Jewelry in local market

• Support FAs to reinforce their confidence and develop their knowledge on WFJ, as well as supporting all FAs in presenting Watches and Precious Jewelry as part of the CHANEL silhouette
• Support new comers on basics (collection, movements, CHANEL expertise): on-the-job training, coaching
• Contribute on developing visibility and awareness within the Fashion team of the High End segment
• Promote collaboration and synergy within the NAC Hub, and with other boutiques

Foster long lasting relationships with clients today and tomorrow

• Build a true understanding of client personality, style and lifestyle by showing true appreciation and respect
• Set up a privileged relationship based on trust, professionalism and WFJ advise
• Develop own client portfolio with support of Retail CEM / CEM expert :
• Follow up on assigned client portfolio and retain relationship with client in the long term
• Identify and engage new clients with potential (New client from Fashion, Conversion of After Sale clients, Reactivation of lapsed WFJ clients)
• Build in depth client intelligence through accurate and qualitative client data capture
• Proactively share with Boutique Leadership client feedbacks on products, service standards, client needs / expectations, client experience, client behavior / trends etc.

Contribute Qualitatively & Quantitatively to WFJ and Fashion boutique performance

• Clearly understand his or her own business objectives. Set the right plan in motion to successfully achieve targets : knows well stock inventories, propose alternative, demonstrate good selling and closing skills
• Contribute actively to the performance of the High End segment
• Participate in the animation of Morning Briefings & Meetings. Actively share relevant information on products and client feedbacks
• Ensure smooth & efficient boutique operations as assigned. Strictly comply with Boutique SOP on - but not limited to :
• Merchandising : handling movements, stock status
• Registration process: new customer, CASS…
• Safety of clients, staff and merchandise

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

• Drive key sales activities in the region
• Manage a portfolio of set accounts 
• Deliver increased market penetration
•  Generate leads & convert into revenue based on financial objectives
• Organize & attend multiple regional and international events
• In Direct contact with L&L Hotels around the world
• Define strategies & action plans with key stakeholers
• Manage budget and expenditures
• Update and report accurately on all required data

Main Responsibilities:

• The incumbent will be part of the SSEA Compensation & Benefits team, supporting the Regional C&B Manager in all rewards policies and programs for the region.
• This involve close collaboration with the markets within SSEA region (Australia, Singapore, Malaysia, Thailand, Vietnam, India, Bangladesh, Pakistan, and Indonesia) Country HR/Operations team, Global C&B COE – Talent Acquisition and Talent Management to understand total rewards priorities for these markets and plan initiatives that are relevant, keeping with regional/global priorities.
• Support in analyses of HR data, identify trends and contribute to the creation of HR insights that enable the diagnosis of business issues and enhancement of employee engagement.
• Support the delivery of the annual review, design and delivery of compensation structures, benefits and employee incentive program, job analysis processes within SSEA region.
• This role presents a broader opportunity to support the Singapore market given the strategic presence we operate in most parts of our businesses. The incumbent can expect a good level of involvement, and opportunity to drive C&B activities locally such as benchmarking analysis, salary structure review, enhancement of our benefits value proposition, and salary surveys participation.
• Work closely with finance on annual budgeting project, analyse variance and summarize budget recommendations for approval.
• Support the research and analyse salary and benefits movements, and leveraging HR metrics and data, including making recommendations for enhancements to support continuous improvement.
• Being the focal point of contact to provide advice and guidance to local HR and escalation of issues to the right channel.
• Build and develop education materials and communication strategies with relevant stakeholders to drive the overall compensation & benefits objectives.

Experiences:

• 7+ years of HR experience overall; including at least 5 years in compensation & benefits related role.
• Knowledge of leading practices and trends in Total Rewards including compensation, benefits, and HR systems.
• C&B experience ideally gained across several APAC countries with an in-depth understanding of Singapore market would be advantageous.
• Demonstrate understanding and hands on experience operating in a complex business and matrix environment whilst dealing with country specific C&B issues and requirements.
• High attention to detail and accuracy with strong Excel skills.

Other skills (Computer Skills, etc.):

• Ability to handle multiple priorities and work independently and proactively as part of a team.
• Strong project and time management skills, attention to detail is critical and able to work on concurrent projects.
• Strong interpersonal and influencing skills.
• Strong verbal and written communication skills and the ability to interact with HR colleagues, line management and employees.
• Ability to summarize, present and analyze HR data. 

We are seeking an organized and detail-oriented Payroll and HR Specialist to join our team. In this role, you will be responsible for efficiently managing various aspects of employee payroll, on-boarding/offboarding, benefits administration, communications, and more. Your meticulous attention to detail and excellent communication skills will contribute to the smooth operation of our HR processes.

Key Responsibilities:

1. Payroll Management:

• Oversee monthly and ad-hoc payroll manual calculation and processing.
• Ensure compliance with statutory regulations and resolve any discrepancies.
• Reconcile payroll accounts and prepare necessary reports.

2. Employee (contract staff) On-boarding and Documentation:

• Prepare and issue Offer Letters for contract staff.
• Coordinate pre-employment medical check-ups and reference checks.
• Oversee the security screening process for new hires.
• Maintain accurate personnel records in HRIS, including payroll, leave, and claims data.

3. Employee (contract staff) Benefits Management:

• Administer Group Health & Safety and Group Outpatient GP Plans.
• Monitor service quality of external vendors.
• Manage medical insurance, claims, and work injury compensation procedures.

4. Employee (contract staff) Engagement:

• Respond promptly to employee inquiries and concerns.
• Assist in planning and executing employee engagement activities.

5. Grievance Handling and Disciplinary Procedures:

• Support the management of grievance and disciplinary processes.

6. Performance Appraisal:

• Assist in managing the annual performance appraisal process.
• Prepare confirmation and increment letters as needed.

7. Leave and Attendance Oversight:

• Validate attendance and leave reports for accurate payroll processing.

8. Financial Reporting:

• Generate monthly billing through ERP system.
• Prepare customer reports and other relevant financial documentation.

9. Training and Government Claims:

• Register contract staff training sessions.
• Submit claims to government bodies for training and other applicable reimbursements.

10. Work Pass Administration:

• Provide support in work pass applications and processing when required.

Qualifications and Skills:

• At least 4-5 years of relevant HR (including payroll) experience with some senior level responsibilities.
• Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
• Strong organizational skills with a keen eye for detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Excel (VLookup, Pivot Table, formulas), HRIS and payroll systems. Experience in JustLogin an added advantage.
• Knowledge of employment laws and regulations.
• Ability to prioritize tasks and meet deadlines.
• Problem-solving and conflict resolution skills.

If you are a proactive individual with a passion for HR operations and a commitment to ensuring a positive employee experience, we encourage you to apply for this role. Join our team and play a vital role in supporting our employees' journey within the organization.

Located steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building’s modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that showcase the most progressive of what the city has to offer.

Alma House is ideal for anyone seeking greater flexibility, with space for work, stay, and living. Across 79 different rooms, a variety of room types caters to the needs of both short-term and long-term corporate and leisure travelers. There are also exclusive guests-only spaces, such as the communal lobby bar that acts as an extended living room.

Embracing the authentic, Alma House offers a curated experience – connecting people, place, planet, and possibilities.

Your Responsibility

Reporting to the Executive Manager and General Manager, this person is responsible for lead generation and conversion for the property. This includes B2B partners and B2C customers across the different target audiences.

She or he will look after generating revenue, occupancy, and work with the front of house team for upselling and customer retention such as by extending the guest’s length of stay. She or he will look after the entire sales process from lead acquisition to lead conversion, whilst minimizing customer acquisition cost. She or he will have a close coordination with the guest experience team for all reservations related work and to create a flawless guest journey. He or she will also work closely with the marketing team and management to share best practices and propose initiatives that can create a numerical impact for the property.

This person will be the main point of contact for several customers across their booking process and will collaborate with several external parties such as event/conference planners, company HR representatives and travel agencies, acting as a key account manager.

He or she is to be a great brand ambassador and sales person at all times. In close collaboration with the property leadership, this person is expected to bring new business to the property to maximize the day to day occupancy.

This person will be evaluated based on overall performance from both B2C and B2B sales driven and converted to the property. He or she should have a “hunter” attitude, on the phone, email, doing site visits, meeting customers and continuously generating new business.

Skills Required

● A minimum of 3 years in relevant working experience: reservations, sales.

● Must be a hands-on person that is resourceful, proactive and a team player

● Must have good communication skills internally and externally. Verbiage is critical.

● This person must have a professional appearance and attitude when dealing with customers

● Must be curious, eager to learn and flexible across the job scope

● Must continuously come up with new ideas for generating more business

● Is organized, structured and prompt in responding to guest requests

Duties and Responsibilities:

1. Act as technical expert in coordinating Singapore sales & marketing’s budget, forecast, reporting and daily communication with Japan Headquarter.

2. Responsible to obtain technical support and product specification from Japan Headquarter relating to new product orders.

3. In-charge of drafting and preparing of documentation to obtain approval from senior management in Japan Headquarter for matter in relating to Returns on Investment of new product orders.

4. Responsible to gather materials, data, information in the new investments/orders including finding, background research and justification of investments.

5. Acting as a coordinator to enhance the communication flow between Japan Headquarter and Singapore office which lead to efficiency and effectiveness of sales & marketing activity as a whole.

6. Drafting and preparing sales & marketing presentation material, proposal and contract.

7. All job functions relating to sales and marketing.

8. Manage corporate customers account (especially Japanese customers).

9. Any other ad-hoc duties assigned by the management.

Requirements:

1. Degree in any discipline with 1 to 5 years of working experience in sales & marketing of electronic components preferably in integrated circuit leadframe in the semi-conductor industry.

2. Able to read/write Japanese language in business level to liaise with Japanese speaking affiliate company and vendors (please specify the JLPT level when applying).

3. Independent, self-motivated, creative thinking with analytical skills and goal-oriented equip with communication and presentation skills.

4. Overseas travelling as and when the need arises.

People & Culture Specialist

The Good Food Institute APAC (GFI APAC) is at the forefront of the movement to use food technology to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and the exploitation of animals. We are developing the roadmap for a sustainable, secure, and just protein supply, making sustainable proteins accessible, affordable and delicious. Please check out our website and Year In Review to find out more about who we are, what we do, and why.

We are looking for a People & Culture Specialist based in Singapore to support the Asia Pacific operations team as we build out our programmes and impact.

How You Will Make a Difference

GFI APAC’s Operations Team manages finance, human resources, and legal compliance for the regions where GFI APAC operates, and provides administrative support to our programmatic experts who work in SciTech, Policy, Corporate Engagement, and Communications. In collaboration with our Associate Director of Operations, you will have the opportunity to emphasize a positive workplace culture aligned with GFI APAC’s core values and mission, ensure employee engagement, and promote diversity, equity, and inclusion.

Reporting to our Associate Director of Operations, you will:

• Be responsible for all HR operations, including staff enrollment and exit, leave records, payroll, CPF contributions, labor benefits, and other statutory processes.
• Lead the hiring processes, including advertising and promoting roles, corresponding with candidates, and setting up assessments.
• Elevate and optimise existing HR systems and processes, and keep all internal policies up to date.
• Develop and implement organizational culture plans to foster a work environment where employees feel valued, engaged, motivated, and a strong sense of belonging.
• Organise staff engagement activities in collaboration with other members of the Operations Team.
• Design and execute periodic employee surveys, and conduct annual performance reviews in collaboration with departmental management
• Support staff’s individual development processes in coordination with departmental management, explore learning resources, and lead cyclical 1:1 professional development check-ins with all employees.
• Provide internal training to employees and managers on various people and culture topics, emphasizing continuous learning, and developing informational guides.
• Develop career progression policies and enhance our staff retention efforts.
• Act as the team's confidant, address any HR-related inquiries from the team, and provide guidance to managers on employees’ inquiries.
• Contribute to compiling the monthly internal newsletter on HR topics.
• Perform other duties as assigned as a member of our small, dynamic team.

Who We Are Looking For

As our People & Culture Specialist, we want you to have:

• A Bachelor’s degree with at least 5 years of experience in HR management or a related field. Prior experience working in a startup, nonprofit, and/or remote work environment is an advantage.
• Experience in developing and executing programs for employee engagement and other initiatives to enhance organisational culture.
• Experience in supervisor training and optimisation of departmental collaborations.
• Experience in successfully handling employee relations and performance management issues.
• Demonstrated cultural competence and interpersonal skills. A proven ability to work effectively with individuals from diverse cultural backgrounds, showing sensitivity and respect for different perspectives, values, cultures, religions, and customs.
• Strong attention to detail; proficient prioritisation and time management skills to manage multiple projects simultaneously and meet deadlines.
• Google Workspace (Docs, Meet, Sheets, Slides) and Asana experience is a plus.
• Comfort working flexibly both remote and onsite, and in a rapidly growing and evolving organisation - the ability to work well independently and under pressure.
• Strong support for GFI’s philosophy and mission; demonstrated interest in alternative proteins, public health, environmentalism, sustainability, animal protection, or hunger relief.
• A commitment to GFI’s values: believe change is possible, do the best we can, share knowledge freely, act on evidence, and invite everyone to the table.
• Excellent written and verbal communication skills in English.

We want the best people, and we don’t want biases holding us back. We strongly encourage people of every race, orientation, age, gender, origin, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive climate absent of discrimination and harassment during the application process and after you join the team.

The Fine Print

• Terms of Employment: Full time
• Reports to: Associate Director of Operations, GFI APAC
• Location: Singapore
• Benefits: Working from home and the office, flexible working hours, opportunity to create real impact, respectful managers, and supportive colleagues.
• Application deadline: We will be assessing candidates on a rolling basis, so please apply now!
• Application process: Please complete this short form (https://form.asana.com/?k=y-55yAwL1Ud0z2u409-AAQ&d=167772284987522), and upload your CV and cover letter.
• Your cover letter (max 1 page) should set out:
  • What motivated you to apply for this role?
  • How do you meet the requirements listed in the job description?
  • Which bit of the job description energizes you the most?

Any questions? If you have any questions about this role, please do reach out to us at [email protected]. If you’ve read this far but decided not to apply, please feel free to share this job description with someone else in your network who you think might be a good fit for the role! Thank you!

Responsibilities include, but are not limited to

· Collaborating with preschool principals and the marketing team to plan events such as parental talks, open houses, family days, and other marketing campaigns.

· Visiting schools to observe and evaluate teachers and lessons.

· Providing training in both English and occasionally in Chinese to existing and new teachers about the brand, curriculum, SOPs, and areas where teachers need improvement.

· Undertaking other duties and responsibilities as assigned by the management.

Requirement:

· Diploma in preschool teaching or Diploma in leadership.

· At least four years of experience working in a preschool.

· Fluent in English and able to communicate in Mandarin.

Job Description

We are seeking a highly motivated and results-driven Catering Sales Executive/Assistant Manager to join our team. The successful candidate will be responsible for driving sales and revenue growth through the acquisition of new catering clients for both functional spaces including restaurant, bar and event venues. and the maintenance of strong relationships with existing accounts. While prior events/catering experience could be advantageous, it is not a strict requirement. What truly matters is the drive to succeed and a can-do attitude.

At The Robertson House, we want our guests to feel special, at home and In the know; which means we need you to:

· Be charming by being approachable, having confidence and showing respect

· Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done

· Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special

· Be sales driven to cross-sell all functional event venues to maximise yield

DUTIES AND RESPONSIBILITIES

• Identify and prospect potential clients for catering services
• Develop and nurture strong relationships with existing clients to encourage repeat business and referrals.
• Conduct client meetings, presentations and site inspections to showcase our venue offerings and capabilities to truly deliver a lifestyle events experience for our guests.
• Work closely with clients to understand their specific catering/event needs and preferences.
• Customize catering packages and menus to meet the unique requirements of each event.
• Coordinate and execute events in all functional venues.
• Attend events to network with clients
• Contribute to marketing initiatives and promotional activities to increase brand awareness.
• Prepare and negotiate contracts, ensuring all terms and conditions are clear and agreed upon.
• Ensure accurate and timely documentation of all catering agreements and contracts.
• Liaise with the catering operations team to ensure seamless execution of events.
• Provide clear event details and preferences to ensure client expectations are met.
• Be responsible to personal catering budget while contributing to the hotel’s overall target.
• Grows existing business, establishes and pursues leads which will develop business.
• Interfaces with operations on a timely basis.
• To execute sales and other ad hoc duties as required.

PEOPLE

• Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.
• Be the face of the hotel and act as the Brand Identity/Ambassador for The Crest Collection in Singapore.

GUEST EXPERIENCE

• Should be well versant in defining experiential ‘Out of the Box’ experiences so that the guests can be introduced to customized experiences which, for example, do not involve standard menus but Tailored F&B expereinces after having a thorough discussion with the client on their expectations and preferences.

• Set a positive example of guest relations.

• Develop valuable relationships with clients and key accounts.

• Interact with guests to obtain feedback on product quality and service levels.

• Respond to and handle guest problems and complaints and strive to improve service performance.

• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.

RESPONSIBLE BUSINESS

• Sales Strategy and Planning:

• Develop and implement effective sales strategies and tactics to meet or exceed sales targets.

• Collaborate with the sales team and management to create compelling proposals and presentations.

• Perform other duties as assigned.

ACCOUNTABILITY

Responsible for nurturing relationships on behalf of the hotel with clients, partners and guests, and act as a key liaison between the hotel and the client to ensure effective communication and co-ordination in all aspects of the guest journey.

QUALIFICATIONS AND REQUIREMENTS

· Diploma in Hotel Management, Business Administration, or any other equivalent qualification required.

· Minimum of 1-3 years’ sales experience in events, catering, hotels or related industries.

• Proven track record in catering sales or sales related field.
• Excellent communication and presentation skills.
• Demonstrated ability to meet and exceed sales targets.
• Exceptional customer service and relationship-building abilities.

• Must speak fluent English. Communication skills are utilized in a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Proficient knowledge of Microsoft office applications

• Knowledge of Delphi and RMS is advantageous

• Strong reading and writing abilities are required.

• Problem solving, reasoning, motivating, organizational and training abilities are used often.

• Team player with high degree of initiative and able to work independently

• Position: Content & Communication Specialist (CAREER ADVANCEMENT/GOOD COMPANY/GOOD BOSS/GOOD WORKING ENVIRONMENT)
• Location: 1 min walk from Bras Basah MRT station
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $5,200 + Performance Bonus + Travel Allowance + 14 Days Annual Leave + Medical Benefits and Annual Check-up + Online Learning Portal for self-development + WFH Opportunities
• Duration: 1 Year Contract (RENEWABLE/CONVERTIBLE TO PERMANENT)
• Industry: Digital Media Marketing
• Career Advancement: YES

Responsibilities:

• To work closely with client servicing teams in creating engaging content.
• Creation, Curation, Planning and Research to develop content strategies that connect business and users in the B2B environment

Requirements:

• Minimum Diploma in Marketing or Mass Communication
• Minimum 2 years of experience in B2B Digital Marketing and Communication
• Proficient in creating EDMs using Adobe Design software (Illustrator, Indesign or Photoshop)
• Proficient in video editing software (Premier Pro, After Effects)
• Proficient in Storyboarding

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Key Responsibilities:

• Gain hands-on experience on providing quotations and closing deals with Clients
• Work closely with experienced manager to learn the skills of a production planner
• Assists Business Development Manager in increasing Company’s sales pipeline
• Gain in-depth knowledge on the print and packaging industry through on the job training

Job Description

• Industry/ Organization Type: Printing and Packaging Industry
• Position Title: Management Trainee (Sales & Production Operations)
• Working Location: Kaki Bukit / Ubi
• Working Hours: 5.5 days (Mon-Fri: 9 am – 6.30 pm, Sat: 9 am - 6.00 pm)
• Salary Package: Up to SGD 2500
• Duration: Permanent

Requirements

• Minimum Diploma Holder
• Fresh graduates are welcome to apply

Accounts & Sales Support Executive (Wound Care/SME)

Duo Medical Pte Ltd

Ang Mo Kio

SGD 2,200 - SGD 2,500

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Accounts & Sales Support Executive to support our expanding Sales team in Singapore! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.

In this role you will:

A. Sales Support:

· Reporting to Sales Manager.

· Being the centre point of contact for sales ordering placing, including orders from various countries.

· Efficiently process orders and coordinate deliveries.

· Be involved with the entire sales operations process, from issuing invoice, navigating customer to payment platform, issuing sales order, purchase orders to other trade-related documents.

· Responsible for shipment arrangement to ensure smooth & consistent goods delivery.

· Establish active communication and engagement with sales and logistic team to ensure that orders are processed promptly.

· Point of contact for Key account inquiries and being an inside sales for existing customers.

B. Accounts:

· Maintain accuracy of general ledger.

· Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation etc.

· Prepare monthly financial and management reports for management.

· Oversee AR and AP data and maintenance of sub-ledger;

· Handle data entry of transactions to accounting system.

· Support audit and tax queries.

Qualifications & Requirements

· Minimum GCE ‘O’ Level & ITE or Diploma with 1 years working experience will be an advantage.

· Basic accounting skills.

· Computer skill such as MS Office.

· Possess good interpersonal and communication skills.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

Job ID: 18872

• Location: Telok Ayer
• Working hours: 9.00am - 5.30pm
• Salary: up to $6,500 (Depending on experiences)

Job Description

This role of a Sales and Marketing Assistant Manager is responsible for sales and marketing, handling distributors in ASEAN countries, and also being a bridge between HQ and them.

Marketing (50%)
- Support distributor’s Marketing activities.
- Boost revenue of existing products into the Singapore market with working closely with Japan HQ.
- Develop and implement the business plan and marketing strategies to drive the business growth in Singapore markets. (In the future, there is a possibility of being responsible for countries such as Malaysia, Thailand, Indonesia, etc)
- Forecast monthly sales and take action to achieve sales targets.
- Monitor and control the effective use of marketing expenses and do accrual management.
- Update and feedback on competitors' activities, new launches and promotions to ensure the competitiveness of the company's products.
- Direct and drive excellence in the execution of marketing materials, in alignment with the brand direction and brand identity guidelines.
- Implementation of Exhibition / Event / Promotion Planning PDCA management.

Sales (40％)
- Support distributor’s Sales activities.
- Building a strong relationship with customers by regularly visiting both new and existing customers, as well as understanding the market and actively pursuing opportunities for brand growth.
- Search for new customers when expanding new business.

Others (10％)
- Analyze monthly, quarterly and yearly sales and identify gaps between actual sales versus plan and take appropriate action to address any differences.
- Monthly, quarterly, and yearly sales volume and activity report creation.
- Other ad hoc tasks assigned by the Manager, MD, Japan HQ and Distributors

Job Requirement

• Minimum 5-10 years experience in the Sales and Marketing field in ASEAN countries.
• Required visit client out of office timing
• Having business-level English is necessary for dealing with counter parts, and having proficiency in Japanese (N2 or above) would be a big advantage.
• Open to overseas travel is a must
• Possess distributor management experience
• Have a passion for liquor
• Able to communicate with distributors and customers (restaurants, etc.)
• Experience working at a Japanese company, it would be advantage
• Experiences in digital marketing or new business Development (Launching a New brand, new market, New Product, and POSM) would be an advantage.
• People Management experience will be highly welcomed, but not a mandatory requirement.
• Possess good communication/negotiation skills and a stable mind of contributing to one company for a long period.
• Strong communication skills and values teamwork.
• Enjoy building relationships and engaging in communication in social environments.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18872, Assistant Manager (Sales & Marketing) ".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Your new company

Client is a global technology company seeking to hire a contract Executive Assistant & Events for 6 months.

Location: South

Duration: 6-month contract (June 2024 - Jan 2025)

Salary: up to $5,000 per month

Your new role

To support the operations as an Executive Assistant.

• Effective in running events at least 130 pax and above (end-to-end)
• Managing of budgets
• Supporting Senior stakeholders
• Ad-Hoc executive assistant work: Daily scheduling using Google platforms, travel arrangements and expenses (EMEA + US)
• A self-starter who can recognize where processes can be improved and takes the initiative to improve them.
• Strong communication skills.
• Strong business judgment, professional etiquette and organizational, analytical and problem-solving skills.
• Ability to multi-task, and work efficiently in a high-paced environment.

What you'll need to succeed

• 5+ years of executive assistant experience & event managment
• Good interpersonal and communication skills
• Ability to work with multiple timezones

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Fran at Hays on +65 6027 2248 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R1660446

EA License Number: 07C3924
Company Registration No: 200609504D

[BOMBE EXECS & ASSOCIATE FOR HIRE]

We’re looking for responsible hard-working team players with the willingness to learn. Exciting career progression ahead. If any of the positions below are what you’re looking for, drop your resume to [email protected]

www.sourbombebakery.com/join-us

We’re looking forward to hearing from you!

Roles & Responsibilities

Sales - Corporate/Bulk/Special Occasions/B2B

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Create, update and organizing sales deck for each respective target group. (corporate/bulk/special occasions)
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Communicate with kitchen team to ensure orders are fulfilled
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.
• Monthly sales report for the respective sales categories.

E-Commerce & Logistics

• Monitoring, managing and updating website content such as product listings, inventory updates, etc.
• Analyzing consumer behaviour and preferences
• Updating pre-order stock supply every batch/week or month on a timely basis
• Coordinating drivers for logistics and deliveries
• Sending out EDMs to customers on a weekly basis
• Ensuring each e-commerce production are properly organized and packed correctly on site before each dissemination.
• To ensure e-commerce packaging are folded before each pre-order day
• Replying customer enquiries via social media (FB + IG) and email
• Sending order confirmation text messages and reminder delivery/self-collection to customers
• Ensuring all product details are mentioned correctly
• Assisting the Marketing department in developing promotional campaigns
• Ensuring hassle-free consumer shopping experience
• Checking if different payment options are provided at checkout
• To ensure website changes/updates are rolled out on time
• Inspecting consumer product reviews
• Utilizing SEO techniques to monitor and generate organic website traffic
• Understanding consumer behaviour and analyzing sales report
• Forecasting sales
• Estimating & ordering stock requirements - packaging
• Identifying new business opportunities
• Collaborating with social media influencers for promotional campaigns
• Handling crisis management activities
• Monitoring the performance of promotional campaigns
• Identifying and resolving customer queries and project roadblocks

Requirements

• Degree/Diploma in a relevant business subject.
• Demonstrable experience as an e-commerce and corporate sales associate.
• Knowledgeable about consumer preferences, particularly as these relate to e-commerce.
• Unrivaled organizational, teamwork, and quality assurance skills.
• Phenomenal market research skills.
• Superb data analysis and report writing abilities - excel and numbers
• A stickler for precision, creativity, and excellence.
• Eager about the role of technology in promoting business.

Please drop your resume to [email protected]

Job Scope

1. marketing with local clients ,

2 . dealing with china supplies ,

3 . coordination of related materials with company factory ,construction site and suppliers

Requirements

1. language: Simply English and chinese speaking

2. Job Experience: three years above

3. Gender: male and female are welcome

We are looking for qualified and experienced speech & drama teachers to conduct lessons at preschools. You will have an enriching experience conducting our story-inspired speech and drama curriculum that unleashes the little performer in young children!

LCentral Brand:

Established in 2008, LCentral is a Premier English Specialist providing quality English enrichment for students from N1 to P6.

We also provide literacy-based speech and drama programmes for preschools by creating a language-rich environment for young children focusing on presentation confidence and performance competence.

We are seeking a dynamic Singaporean or PR as a speech and drama teacher for a part-time position.

Qualifications and Requirements

• A Diploma in language, arts, music, education or a related subject
• A Bachelor’s Degree would be an added advantage
• At least one year of relevant teaching experience
• Professional Speech & Drama Certifications or Certification in Music is an added advantage

Professional Qualities

The ideal candidate will:

• Deliver LCentral’s proprietary speech-and-drama lessons in an enthusiastic and engaging manner, by developing rapport with students, adhering to lesson plans, and achieving the learning objectives
• Communicate effectively with parents regarding instructional programs, lesson policies, practices, procedures, and their children’s learning and development
• Understand their role as an external service provider representing LCentral, and build and maintain relationships with preschool personnel, including administration staff, teachers and management.
• Participate in activities to enhance professional growth, which may include, but not be limited to, training and workshops
• Show evidence of achievement toward goals and consistently engage in self-evaluation

Performance Responsibilities

The ideal candidate will:

• Showcase positive energy, enthusiasm, and patience when handling students and other matters relevant to the position
• Demonstrate strong communication and interpersonal abilities
• Possess strong spoken and written English language skills
• Demonstrate good classroom management skills
• Engage young learners in various learning experiences and provide opportunities for every student to succeed
• Use a variety of teaching materials, equipment and props to stimulate a positive learning experience for all students
• Involve all students in the learning process and adjust instruction according to the needs of the students
• Demonstrate knowledge of varied methodologies in instruction and a good understanding of content and curriculum
• Establish and maintain clearly defined routines and procedures by demonstrating a positive role model for students
• Radiate a passionate for teaching, love of children, and he able to create a positive learning environment by dealing with students’ behaviour in a fair, respectful, sensitive manner
• Liaise closely with the Curriculum Team on any matters concerning student behaviour, development, or performance

Work Locations

• The ideal candidate will be flexible as regards to work location.

Remuneration and Benefits

• Remuneration is commensurate with qualifications and experience.

If this is you, submit your CV with contact details (email address and phone number) through the job platform, alternatively email to [email protected]

Kindly note that only short-listed applicants will be contacted.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Visualization and Refractive Specialist is responsible to drive the sales, market shares, adoption and growth of Alcon Surgical Visualization and Refractive portfolios within an assigned geographic area and customer accounts to meet or exceed the sales target.

This role will be responsible for (AVS) Argos, Ngenuity, Revalia and Refractive equipment & accessories portfolios.

• Responsible for the sales, market share, adoption and growth of the Visualization and Refractive portfolios
• Responsible for the demonstration of the visualization and refractive products to the customers
• Effective Sales penetration of targeted accounts through supporting the doctors in the Operating Theatre and follow up in the clinics (if necessary)
• Collaborate with CAS to provide clinical and training support to customers
• Establish and develop strong customer rapport to achieve growth and acceptance of Alcon’s surgical products
• Effectively communicate to customers the benefits to patients of the utilization of Alcon’s surgical products in order to drive and facilitate increased sales, market share and adoption
• Gain accounts commitment through effective marketing practices – e.g. holding practice development workshops for doctors/HCP; evaluating and follow up on post marketing effort
• Maintain a high level of product and technical knowledge
• Submit daily activity report utilizing Sales Force and Pitcher with contents
• Participate in trade exhibitions, official functions, congresses, seminars and other marketing events as required

You’re talented and adaptable. That’s why you’ll fit in.

As well as discovering, mining and processing many of the essential raw materials that enable, support and enhance modern life, our global business is involved in selling and marketing products – copper, platinum and other precious metals, iron ore, coal, nickel and diamonds. Through our Marketing Business, we are able to offer innovative solutions to meet our customers’ specific challenges. This includes physical products, logistics and technical support, as well as pricing and financing solutions.

The Marketing People & Organisation team is a true Business Partner and an integral part of the BU. We provide the right support first time every time to our diverse stakeholders; always managing expectations that balance the needs of the organisation and employees. The team is empowered to make decisions, challenge the status quo and knows that the correct path can be the hardest.

The majority of the Marketing People & Organisation team is based in Singapore supporting the Asia Pacific Region, where the BU’s largest commercial hub is based. Countries outside this region include UK, Brazil, Chile, South Africa, Peru and US are supported by the Manager – People & Organisation, Marketing. The Singapore team manages the global Marketing policy, processes and systems.

What you’ll do

The Specialist - People & Organisation is responsible to ensure the timely processing of the monthly payroll calendar, with an ability to work on stringent deadlines, ensuring a high level of accuracy at all times.

Delivery & Performance

Payroll & Tax reporting

• Responsible for the full spectrum of tasks regarding the monthly payroll for Singapore and China, approximately staff strength of 500 headcounts.
• Ensure accurate and timely processing of payroll in accordance with the local statutory requirements and regulations.
• Keeping abreast of various employment laws and making recommendations to ensure compliance.
• Be the first point of contact in handling payroll queries and updates and resolve issue promptly.
• Collaboration with Corporate Finance as applicable with associated payroll requests and reporting.
• Partner with Global Shared Services (GSS) Payroll, Third Party Payroll Vendor and Tax Vendor to provide tactical support for all data & payroll requests to ensure compliance, quality and accuracy of data. Hold discussions with the GSS Payroll, Third Party Payroll Vendor and Tax Vendor to confirm whether an observation during the verification is a genuine problem.
• Responsible for annual income tax processing and submission and tax clearance (IR21) for foreigner leavers.
• Investigate and resolve any discrepancies in payroll and tax, with appropriate quality checks and auditing.
• Proactively identify ways to improve Payroll and Tax processes and systems.
• Liaise with internal and external audit requirements.
• Submission of government claims such as Childcare Leave, NS, Maternity claims and other statutory claims.
• Support annual salary review and budgeting exercise.

Other Responsibilities

• Be a dependable resource and provides professional support to the People & Organization (P&O) team in the provision of operational support across a range of Payroll & Tax activities.
• Translate policy intent and directions into workable system solutions on the P&O Payroll Systems platform, and propose new work processes to ensure the most effective and efficient method for implementation.
• Partner the team in the Marketing roll-out of P&O information systems.
• Manage and support on urgent issue escalations between GSS support team and People & Organization Team. Participate as a Payroll Team member in the support of key projects & initiatives.
• Assist in ad hoc tasks/projects which might be assigned from time to time.

What we’re looking for:

Diploma or Bachelor's Degree in Business Administration, Human Resources or relevant disciplines.

Specific Knowledge requirements:

• At least 5 years of relevant working experience in Payroll and Tax
• Management: Stakeholder management and influence

• Responsible for ensuring EHS policies, objectives, and targets are set to implement company policy, disseminated to promote staff awareness, and results are checked periodically.
• Identify training needs, develop, and deliver ESH training to strengthen employees’ awareness of EHS on a regular basis.
• Coordinate external audits and maintain EHS documents for ISO9001, ISO14001, and ISO45001 Certification
• Conduct internal audits, Fault-Tree gap analysis, and root cause identification and recommend corrective actions to ensure continuity & efficiency of EHS Management System in accordance with ISO9001, ISO14001, and ISO45001, OSHA, and safety standards.
• Ensure all EHS incidents and/or accidents are thoroughly investigated and efficiently closed
• Conduct EHS induction for new employees, contractors, contract workers, temp employees, and/or visitors as and when necessary.
• Liaise, coordinate & handles all EHS-related matters with the relevant authorities such as MOM, NEA, HSA, SCDF, and SPF.
• Ad hoc duties

Requirements:

• Diploma/Degree in Environmental Management, Occupational Health, and Safety or Specialized Diploma in WSH
• MOM’s registered WSHO Officer
• Proven experience carried out by a WSHO and Fire Safety Manager (FSM), with good knowledge of Health, Safety, and Environmental Law & Regulations of Singapore
• Experience in a Chemical and/or Manufacturing environment is an advantage.
• Proficient in MS Office

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]

To be based in Laos

Job Description & Requirements

The Role:

• Partnership Development: Collaborate with existing distributors and actively seek new partners and untapped opportunities within the region to drive growth.
• Strategic Planning: Develop and implement strategies to improve the overall efficiency, productivity, and profitability of the company.
• Marketing and Promotion: Set the objectives, and establish marketing and promotional plans together with customers.
• Develop competitive edge: Competently execute and implement customer marketing activation strategies resulting in competitive advantage with customers
• Research Market Intelligence: Conduct market research to inform strategies and initiatives.
• Collaborative Engagement: Regularly engages with distributors and trade partners to ensure appropriate distribution and presence of the brands

Requirements:

• Diploma holder, preferably in business or marketing, but open to candidates with diverse educational backgrounds.
• Entry-level candidates are encouraged to apply. We also welcome experienced professionals looking to advance their careers.
• Excellent interpersonal and communication skills to build and maintain strong business relationships.
• Flexibility to excel in a dynamic and ever-changing market environment.
• Strong analytical and data literacy skills, with a keen attention to detail.
• Proficiency in MS Excel for data analysis and reporting.
• Willingness to be based in Laos

What We Offer:

• Structured training program for career development.

If you possess what it takes, we invite you to submit a detailed resume stating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

Catering Sales

To achieve sales targets and expand the business.

• Respond to sales enquiries and ensure conversion.
• Proactively sell Catering Products to new and existing clients.
• Proactive account management of existing clients to grow revenue.
• Work closely with the Banquet Operation Team and Kitchen Team for catering requirements to ensure consistently high standards.
• Manage special event requests and internal clients.
• Input and keep up to date the database of clients and prospective clients to maintain a reliable database.
• Management of client contracts and paperwork.
• Follow the invoicing process to ensure that payments are properly processed.

Outlet Event Sales

To achieve sales targets and expand the business.

• Respond to sales enquiries and ensure conversion.
• Proactively sell outlets venue to new and existing clients
• Meet clients onsite to view venues and negotiate agreements.
• Proactive account management of existing clients to grow revenue.
• Management of client contracts and paperwork.
• Follow the invoicing process to ensure that payments are properly processed.

Travel Agent Booking Reservation

To achieve sales targets.

• Respond to reservation email and made bookings on system and reply to confirm within one day.
• Work with Chef and Operations to maximize outlet capacity to achieve incremental sale.
• Work closely with the Kitchen and Outlet Operation team for travel agent requirements to ensure consistently high standards.

Administration and processing information

• Manages pipeline and records enquires system to ensure banquet operations is aware of upcoming bookings and prospective orders to manage manpower.
• Processes catering orders and banquet event orders.
• Ensure correct billing for events as per SOP.
• Input to and keep up to date the database of clients.
• Prepare weekly forecast of catering orders and communicate with the Banquet Operations team.
• Ensure data is maintained and able to be provided for management reports.
• Assist in developing catering menus and event sales packages.
• Ensure all billings are process on time for every confirmed event.

To work as part of a team

• Be a team player motivating peers and subordinates in support of department goals in sales and operations.
• To manage and develop interdepartmental relations while not compromising customer satisfaction, revenue, profitability, or associate morale of department.

Successful event coordination/delivery to consistently high standards

• Supervise event planning and delivery.
• Work closely with banquet operations for event and catering requirements to ensure consistently high standards.

Collaborate with other departments and operational staff to ensure a high quality of event delivery

• Ensure positive guest feedback is received.

Related administration

• Contribute to Business Operations department through collaborative discussions and related projects.

Corporate development

• Understanding and supporting the vision and mission of MFLG.

Requirements:

• Bachelor's degree or Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field preferred hotel management experience.
• Experience in the field of catering and event services preferred.
• Must speak fluent English.
• Min. 3 years of experience with event sales, planning, and execution of mid to large-scale physical/hybrid events, including weddings, corporate and school events.
• Proactive, motivated, and self-driven in a fast-moving environment.
• Strong written and verbal communication skills.
• Strong interpersonal skills and able to engage in a friendly and professional manner with business partners and clients.
• Strong business agility and able to curate experiences by packaging events and relevant products together.
• Detail-oriented and disciplined about delivery.
• Ability to troubleshoot and resolve issues.
• Willingness to work on weekends or odd hours (will be compensated with off-in-lieu).
• Proficiency in Microsoft Word, Excel and PowerPoint.

SCOPE

The Food & Beverage Sales Executive will be responsible for achieving Food & Beverage revenues through an assigned account base, as well as prospecting new clients in assigned markets. The key measurement of performance will be performance versus the Revenue goals.

RESPONSIBILITIES

• Responsible for achieving Food & Beverage targets and goals by optimising revenue, meeting sales & KPI targets as defined by the direct supervisor.
• Responsible for key account management on assigned & new accounts, ensuring revenue maximisation, achievement of personal targets, and increasing fair market share versus competitor set.
• Has detailed knowledge of all services and products offered by the Food & Beverage outlets and all relevant facts & figures.
• Has the knowledge and understanding to explain and perform upselling of all items offered by the department assigned, as well as offering alternatives.
• Directly receives, qualifies, and coordinates event and group requests (including leads, RFPs, etc) as defined by the direct supervisor.
• Handles incoming requests and follow-ups on tentative bookings according to operating standards.
• Handles all enquiries through to definite bookings including negotiation, contracting, and site inspections.
• To oversee and ensure smooth operations throughout events.
• Attend and actively contribute to all relevant staff meetings and hotel trainings.
• Submit detailed report of sales actions and sales calls on weekly basis.
• Adhere to Corporate SOP’s.
• Other ad-hoc duties as assigned.

REQUIREMENTS

• Minimum Diploma in Hospitality, Business or equivalent.
• Excellent interpersonal and communication skills.
• Minimum 1 year experience in a similar capacity.
• Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Strong computer skills, including Microsoft Office Suite
• Possesses professional disposition with excellent interpersonal skills
• Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.