Total 2,817 F&B / Tourism / Hospitality job vacancies in SG_Ensign_Kallang Place, L7 (Right Wing)

BE PART OF A TEAM THAT WANTS TO MAKE A DIFFERENCE!

Monthly Gross S$2,000 to $2,500 (commensurate with experience)

• 5-day work week
• 13th month AWS and Performance Bonus
• Room Credit Incentive & Overtime
• Annual Leave from 8 Days
• Birthday Leave
• Up to 50% Associate Dining & Accommodation Discount
• Flexible Benefits (non-medical) of $200 per year
• Referral Incentive of S$1,000
• Career Development and Progression opportunities

*T&C applies

How your work day looks like:

• Cleaning of room and bathroom according to the set standards and instructions established
• Checking of linen quality and control linen damage
• Ensure proper usage of chemicals, cleaning equipment and materials
• Make up bed and turn down according to standards set
• Maintain cleanliness of the corridors and hallways
• To keep pantry on respective floor clean and tidy
• Ensure all equipment, supplies and linen in pantry are well maintained and stocked according to par level
• Maintain a high level of guest service and ensure rapid and professional response to all guest requests
• Report any maintenance deficiencies in the guestrooms
• Updating of room status and report any discrepancies
• Turn in any lost and found items to the Housekeeping Office according to established procedures
• Carry out ad-hoc duties assigned (e.g. fire warden)

What it takes to succeed:

• Able to work rotating shifts, weekends and Public Holidays
• Pleasant disposition
• Positive Attitude
• Candidates with no prior experience are welcome to apply

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

• Pick, pack and check stocks for delivery to outlets and for export.
• Assist in daily operations, like receiving, dispatch, cleanliness, etc.
• Maintain and update of logistics daily operational records.

Requirements:

• GCE ‘O’ level and above
• At least 2 years of relevant working experience in F&B industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

• Responsible for Market Trend Analysis, Landlord Management and Outlet location sourcing.
• Perform research to identify new trends/food concepts, mall demographics and track rental rates to identify rent trends.
• Support tenancy management of all existing outlets including but not limited to communication with landlords, tenure monitoring etc.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of work experience dealing with retail landlord, managing leases and marketing of retail spaces in F&B industry.
• Good communication, problem solving, analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Position Summary:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Eesponsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals.

Job Description:

Business Development

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.

General

• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Complete small administrative tasks on your own (i.e., photocopying, filing) where possible.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Comprehend, digest and comply to hotel policies and procedure as described in the Associate Handbook and other documents
• Support and uphold the Hotel’s Mission, Vision and guiding principles.
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 5 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Proven track records of achieving revenue in 4 to 5-Star Hotel under MICE sales.
• Minimum Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Driven, self-motivated individual with excellent interpersonal, spoken and written communication skills.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

Key Responsibilities:

• Build and nurture relationships with clients to understand their catering needs.
• Provide personalized consultations to clients, offering tailored catering solutions.
• Develop and implement sales strategies to achieve catering revenue targets.
• Identify and pursue new business opportunities, expanding our catering clientele.
• Collaborate with clients to plan and coordinate catering services for various events.
• Ensure all logistical details are addressed, including menu selection, staffing, and venue setup.
• Prepare and present detailed catering proposals, ensuring alignment with client expectations and budget constraints.
• Monitor and manage catering budgets to maximize profitability.
• Work closely with culinary and operational teams to deliver high-quality catering services.
• Collaborate with internal departments to enhance the overall guest experience.

Requirements:

• Proven experience in catering sales, preferably in a hospitality setting.
• Strong interpersonal and communication skills.
• Demonstrated ability to meet and exceed sales targets.
• Exceptional organizational and multitasking abilities.
• Familiarity with catering software and tools.

Key Responsibilities:

• Develop and implement effective sales strategies to achieve corporate sales targets.
• Cultivate and maintain strong relationships with corporate clients, understanding their needs and providing tailored solutions.
• Collaborate with cross-functional teams to ensure seamless event execution and guest satisfaction.
• Conduct market research to identify new business opportunities and stay abreast of industry trends.
• Prepare and present compelling sales proposals to potential clients.

Requirements:

• Bachelor's degree in Business, Hospitality, or related field.
• Proven experience as a Senior Sales Manager/Sales Manager in the hotel industry, specifically in corporate sales.
• Strong negotiation and communication skills.
• Exceptional organizational and time-management abilities.
• Knowledge of industry trends and a network of corporate contacts is advantageous.

Key Responsibilities:

• Warmly welcome guests and assist with seating arrangements.
• Manage guest reservations and ensure a smooth dining experience.
• Effectively communicate with guests, providing information about menu offerings and special promotions.
• Collaborate with the F&B team to ensure seamless service.
• Receive and confirm reservations through various channels.
• Maintain an organized system for tracking reservations and guest preferences.
• Address guest concerns and inquiries promptly and professionally.
• Coordinate with the management team to resolve any issues that may arise.
• Ensure the cleanliness and organization of the reception area.
• Contribute to creating a positive and inviting ambiance for guests.

Requirements:

• Proven experience as a Hostess or in a similar guest service role.
• Exceptional customer service and communication skills.
• Ability to handle high-pressure situations with a calm and composed demeanor.
• Familiarity with reservation systems and basic knowledge of F&B operations.

Job Descriptions:

• Regularly perform checks on food safety, hygiene, quality, processes, and adherence to Halal requirements in production, supply chain, and logistics.
• Prepare and manage documentation related to food safety, hygiene, quality, and processes.
• Conduct daily site walks throughout the facility.
• Check retention samples regularly.
• Collaborate with the microbiological laboratory for sample collection and lab reports.
• Ensure timely follow-up with Procurement on investigations and corrective actions concerning raw material complaints or customer feedback.
• Assist in internal audits and support external audits
• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.
• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up
• Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.
• Preparation of training materials e.g. photos, attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Any other duties assigned by QA manager

Job Requirements:

• Candidate must hold at least a Diploma, Advanced/Higher/Graduate Diploma in Food & Beverage Services Management, Food Technology/Nutrition/Dietetics, or equivalent.
• Required skills: Computer Literacy, MS Excel, MS Word.
• A minimum of 1 year of working experience in the related field is necessary for this position.
• Relevant experience in the Food & Beverage industry is advantageous.

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: Depend on duty roster
Working Location: Maxwell
Salary Range: $3000 - $3500

Requirements

• Diploma or a bachelor’s degree in Culinary Arts
• At least 1 year of working experience in the related field is required
• Proven work experience as a Demi Chef, Chef (Pastry) or a similar role in the hospitality industry
• Experience in MICHELIN and / or fine dining restaurants are highly advantageous.
• Complete knowledge of the industry’s best practices, hygiene, and safety standards
• Familiarity with pastry preparation techniques and kitchen equipment
• Excellent hygiene standards
• Ability to work at flexible hours and on weekends

Job Description:

To be successful in this role you should be able to take care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the Restaurant.

A) Follows the instructions and recommendations from the immediate superiors to complete the daily tasks.

• Coordinates daily tasks with the Sous Chef.
• Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met.
• Ensure that the production, preparation and presentation of food are always of the highest quality.
• Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
• Full awareness of all menu items, their recipes, methods of production and presentation standards.
• Follows good preservation standards for the proper handling of all food products at the right temperature.
• Operate and maintain all department equipment and reporting of malfunctioning.
• Have excellent knowledge of menu creation, whilst maintaining quality and controlling costs in a volume food business.
• Personally responsible for hygiene, safety and correct use of equipment and utensils.
• Ability to produce own work in accordance with a deadline and to assist and encourage others in achieving this aim.
• Checks periodically expiry dates and proper storage of food items in the section.
• Consults daily with Sous Chef and Head chef on the daily requirements, functions and also about any last-minute events.
• Guides and trains the subordinates daily to ensure high motivation and economical working environment.
• Assess quality control and adhere to restaurant service standards.
• Carry out any other duties as required by management.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Events Executive

• Working Day: 5.5 days (Sat half day)
• Working Hours: 44 hours weekly (office hours)

Job Scope

• Close & manage accounts
• Correspond with clients & internal departments
• Plan events & procure necessities from vendors
• Event logistics preparation & inventory management
• Event set up & recovery
• Coordinate & execute event on-site
• Brief & manage part-timers
• Administrative duties & other matters required

Requirements

• At least 1 year of relevant events experience preferred
• Able to handle alcohol products & various brands concurrently
• Comfortable with hands-on working environment (involves physical work, conducting outdoor events, event set-up and tear-down etc)
• Proficient in Microsoft Office & Google workspace etc

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Are you passionate about providing excellent customer experience, food, & hospitality?

We're looking for talented people like you to join our opening team for staff. We offer openings for a range of positions to match different skill sets and interests. Continue reading if you want to take part in a thrilling gastronomic journey.

We are currently hiring for the following positions:

1. Pastry Chef
2. Commis Chef
3. Service Staff
4. Guest Relations Executive

Requirements:

• Previous experience in the desired role is preferred, but we are also willing to train motivated individuals who are eager to learn.
• Experience in a Fine Dining restaurant/Michelin star restaurant will be an advantage.
• Strong communication skills & a friendly demeanor.
• Ability to work well within a fast-paced team environment.
• Attention to detail & a commitment to maintaining high standards of service and hospitality.
• Flexibility to work evenings, weekends & holidays as per the restaurant's operating hours.
• Positions open to Singaporean, Permanent Resident.

Benefits:

• Competitive wages commensurate with experience & position.

• Opportunities for career growth & development.

• 13th Month Bonus & 14 days annual leave.

• A positive & inclusive work environment that fosters teamwork & creativity.

• Staff meals during shifts.

How to Apply: If you're passionate about the restaurant industry and want to be part of a thriving team, we would love to hear from you!

We appreciate all applications, but only those selected for an interview will be contacted. Thank you for your interest in joining our restaurant family!

About us:

We are an experimental fine dining restaurant which will cover a gastronomic journey revolving around South Asian cuisine. We aim to reproduce traditional dishes & experiment with the finest spices & ingredients with modern cooking techniques, offering each diner with an olfactory, visual & immersive dining experience.

Position Summary:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Eesponsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals.

Job Description:

Business Development

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.

General

• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Complete small administrative tasks on your own (i.e., photocopying, filing) where possible.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Comprehend, digest and comply to hotel policies and procedure as described in the Associate Handbook and other documents
• Support and uphold the Hotel’s Mission, Vision and guiding principles.
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 5 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Proven track records of achieving revenue in 4 to 5-Star Hotel under MICE sales.
• Minimum Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Driven, self-motivated individual with excellent interpersonal, spoken and written communication skills.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

Reporting to the Outlet Manager and the Beverage Manager, the position is responsible for the operation and supervision of wine, sake & beverage service and inventory. Guaranteeing the highest possible standards, quality of products and services offered in the outlet so as to meet and exceed guests’ expectations as well as budgeted wine revenue targets.

Job Responsibilities:

Operations

• Establish that wine service and storage areas are clean and organized at all times, and to rectify any cleanliness and/or organization deficiencies
• Confirm glassware, decanters, linen, and all other equipment required for business align to standards as set out in the SOP
• Ensure that wine orders are received correctly, properly stored, recorded and kept
• Verify wine lists are updated, available and in good condition for each meal period
• Certify that wines are served at the right temperature and within the proper glassware
• Possess the knowledge and understanding to explain and perform upselling on all items offered by the business as well as offering alternatives
• Ample grasp of food, ingredients and preparation methods to facilitate the correct beverages can be recommended to guests to enhance their dining experience

Financial

• Maintain par levels for wine stock, supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business
• Conduct scheduled inventories of products and operating equipment
• Control stocks, produce efficient costing of all beverages

Business Development

• Develop and update beverage menus in line with latest industry trends
• Conduct ongoing R&D work on beverage offerings
• Interact with media & guests to promote the hotel & the business unit when & where required

Job Requirements:

• At least 2 years of working experience in the related field
• Knowledgeable in handling beverage inventory
• Experience in a Michelin starred restaurant is advantageous
• Adequate understanding of all major wine producing regions including appellation specific information and wine making legislation
• Appropriate comprehension of restaurant menus, food, and preparation techniques
• Sufficient command of wine pairing techniques

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Maxwell
Salary: $3000 - $3500

Requirement

• At least two years of relevant working experiences

As a Captain for a fine dining restaurant, you are responsible for assisting the Restaurant Manager in the day-to-day functions of the restaurant. You would also be responsible for providing excellent customer service to guests. This includes greeting guests, taking their orders, delivering food and drinks, and ensuring that their needs are met throughout their meal.

A) Leadership & People Management

• Be proactive and responsible for own duties and assist others where required

B ) Service Excellence

• Opening and closing of restaurant
• Taking and fulfilling customers’ orders
• Cleaning and clearing tables
• Proper handling of the POS system
• Other side duties
• Comply with operational service standards
• Assist in organization and maintenance of inventory and storage
• Comply and practice food safety based on food hygiene standards
• Uphold and maintain high standards of hygiene

C) Risk Management

• Work in line with the restaurant’s risk aversion programme
• Assist in health and hygiene audits as well as safety checks

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Responsibilities:

1. Coordinate daily Front of the House and Back of the House restaurant operations
2. Deliver superior service and maximize customer satisfaction
3. Respond efficiently and accurately to customer complaints
4. Regularly review product quality and research new vendors
5. Organize and supervise shifts
6. Appraise staff performance and provide feedback to improve productivity
7. Estimate future needs for goods, kitchen utensils and cleaning products
8. Ensure compliance with sanitation and safety regulations
9. Manage restaurant’s good image and suggest ways to improve it
10. Control operational costs and identify measures to cut waste

Requirements:

• Position - Over 8 years relevant experience in the area of fine dining restaurant
• At least 5 years working experience in the senior position
• Well groomed and hardworking
• Attainment for F & B Safety and Hygiene Policies and Procedures
• Excellent organizational skills and communication skills
• Able to work in a fast pace environment
• Possess positive attitude and responsibilities

Korean BBQ Restaurant at Raffles Place (CBD)

5:30pm - 11pm on Friday

• Provide excellent Food & Beverage services to the guests according to the standards of fine dinning
• Demonstrate thorough knowledge on products, menus and equipment
• Run a given section efficiently and smoothly;
• Monitor the quality and quantity of all food and beverage served
  
• Prior experience in a similar capacity is an advantage
• Good command of spoken English or Mandarin
• Service oriented
• Cheerful and pleasant personality
• Able to work on weekends and public holidays

Responsibilities:

• Properly cleaning and sanitizing all food preparation areas according to established standards of hygiene.
• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.
• Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.
• Stirring and heating soups and sauces as well as preparing hot beverages.

Requirements:

• Proven experience assisting in kitchens.
• A food handler's license.
• Sound knowledge of food health and safety regulations.
• The ability to stand for extended periods.
• The ability to work in a fast-paced environment.
• The ability to work in a team.
• Excellent organizational and time management skills.
• Effective communication skills.

Position Summary:

Reporting to Director of Event Management, an Event Services Manager is integral in developing associates through collaborating with both the Restaurants, Bars & Events team and Singapore Sales team in ensuring processes are adhered to, providing detailed overview of the planning and execution of all related events and delivering memorable experiences to the guests which will drive financial excellence.

Responsibilities:

Responsibilities include departmental training for all associates to maintain consistency and ensure improvement in achieving quality service standards. Associate is responsible and accountable for the entire operation, administration as well as profitability of the unit.

Operations Management

• Conducts daily briefing to ensure the team is duly informed of key operational matters.
• Collaborate timely with all related Operations team on guests’ requests, requirements and logistical matters.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership and hands-on interaction with guests and associates.
• Handles any constructive feedback from guests.
• Cultivates a positive culture surrounding the eGCC platform and formulate strategies to continually improve the guest experience.
• Collaborates with the business unit’s chef to continually review and refresh menu offerings as deemed by locality and region.
• Creates an operational environment of education and empowerment that energizes associates to focus on guest preferences, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Ensures pre and post events follow-ups are conducted timely.

Financial Management

• Close coordination with Singapore Sales and Catering Sales in the management of function space to ensure revenue and yield is maximize through: analysing of trends to determine peak periods, monitor enquiries and bookings’ status, cut-off dates, rooming lists, up selling and payment dates.
• Communicates effectively with Catering Sales and Revenue Management on groups’ booking pace and conversion of enquiries.
• Ensures proper expenses and cost control with required services and standards and monitoring the financial performance of the unit in this process.
• Ability to utilize the various systems used to support and manage the unit’s business such as: Opera, Opera S&C and Micros.

Business Development and Marketing

• Ability to interact with guests to promote the hotel and the business unit.
• Ensures guests’ profiles are promptly updated and database is kept properly and motivates the team to anticipate guest needs.
• Be aware of what the premier external competitors in the market are doing.
• Establishes new accounts.

Talent Profile:

• 2 years or more experience in a similar role
• Diploma or Degree from a recognized hospitality / tertiary institution.
• Owns good range of customer contacts.
• Proven record in delivering operating results in operations focusing on personalised service.
• Experienced in managing diverse relationships, i.e. Multi-Cultural / Racial teams as well as local communities.
• High energy personality – engaging.
• Has an understanding of budgeting and financial management
• Highly adaptable with the ability to direct changes.
• A good people manager with ability to motivate a well set team.

Primary Responsibilities

• Be responsible for the good execution of the work during his shift in his outlet.
• Be responsible for all the highest hygiene standards of the outlets where he is working.
• Check that all the staff work under his supervision in the top hygiene conditions and that chemicals and procedures are used correctly.
• Report any abnormalities during the service to the Assistant Chief Steward or Chief Steward.
• Keep a close eye on the stewards in order to ensure that they are performing their job in the best condition possible.

Job Requirements

• A team player with good communication skills.
• Displays initiative and commitment to professional values.
• Responsible and hardworking.
• 5 working days per week and able to work shifts including evenings, weekends and public holidays.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Fulfil all assigned delivery on time.
• Pick and pack of items from Central Kitchen to be dispatched to outlets.
• Load and unload of items and transfer items between outlets, warehouse, etc.

Requirements:

• Possess Class 3 Driving License with clean records.
• At least 2 years of driving experience in F&B industry.
• Familiar with Singapore road and with good sense of direction.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

· Providing excellent wait service to ensure satisfaction

· Taking guests’ orders and delivering food and beverages

· Making menu recommendations, answering questions and sharing additional information with guests

· Collect and process payments from guest

· Responsible for the service and bar operation of the outlet

· Guiding all service and bar personnel assigned in the outlet, in the performance of their duties and responsibilities

· Consistent follow up in the implementation of the policies and procedures in operating the outlet

· Checking the sufficiency of operating equipment and supplies for service and bar

· Maintaining the hygiene standards in the outlet assigned

· Maintaining a clean and wholesome ambience in the outlets, controlling room temperature, ventilation and lighting effects