Total 32 support advisor job vacancies in Information Technology category in Singapore

About the client:

Our client is a reputed Bank.

Responsibilities:

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Provide support for annual Disaster Recovery exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Ensure application incident & task documentation is properly updated for each production release.

Requirement:

• 2 years’ relevant experience preferably in Application Support.
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Hands-on experience AS400, SQL queries, shell scripts (UNIX) and optimize incidents investigation.
• Good to have understanding and experience of ITIL methodology
• Able to work for 12 hours rotation shift including night shift (4 days work & 3 days off)
• Available for face to face interview at client location.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

About the Client:

Our client is a reputed IT Services Company

Responsibilities:

• Responsible to provide Level2 application support to users on FINACLE Application 10 x, EOD/BOD, Patch application
• Need to analyse Delivery Channels - logs and ensuring trouble free process
• Provide Backend support for solving queries
• Handling Customized module.
• Generating data through SQL as per the requirement.
• Performance analysis and tuning for Oracle Databases, IBM WAS, Finacle, Network
• Responsible in Migration of NEFT messages

Requirements:

• Required Bachelor degree in Computer science or relevant fields
• Minimum 6+ years of experience in Application support
• Strong experience in Finacle Core banking product, provide Finacle L2 Support.
• Required to involve in Installation, Troubleshooting and configuration
• Good Understanding of Payment cycle
• Strong experience of PL SQL, unix Shell scripting, Finacle scripting
• Experience in customization of Finacle CRM, Finacle Batch Setup

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte LtdEA License No. 01C4394 EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Responsibilities:

• Serve as the first point of contact for seeking technical assistance, over the phone, remote connection software, chat, and email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details
• Walk through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in internal ticketing systems.

Requirement:

• Diploma / Bachelor's degree required in Computer Science, Information Systems or equivalent.
• Technical support professional with 3 years’ experience in the IT technical support / Desktop Support focused on end-user support
• Good experience in support and troubleshooting Windows and Mac OS including mobile devices (iOS and Android mobile operating systems)
• Ability to diagnose and resolve basic to moderately complex end-user technical issues
• Experience with setup and configuration of end-user desktop and laptop computer hardware, software, phones and peripherals.Technical Support / Desktop Support Engineer.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

Responsibilities

· Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;

· Engage with various teams on resolution and maintain effective communication between stakeholders;

· Manage vendor performance through service level management;

· Enhance existing support process to maintain/improve service level and quality;

Skills/Requirement

· Up to 8 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry.

· Knowledge on G3 and SWIFTalliance is preferred.

· Possess good knowledge on 3 tiers-architecture application to:
Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

· Support day-to-day IT operations – production issue resolution.

· Analyse issue raised by users or reported by monitoring system.

· Perform impact analysis and suggest workaround solution for service recovery.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

o Provide second and third-level support for Java-based applications.

o Diagnose and resolve technical issues in a timely and efficient manner.

o Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

o Analyze, identify, and resolve complex software issues.

o Debug and troubleshoot Java code to fix defects and performance issues.

o Utilize logs, monitoring tools, and other diagnostic methods to identify root causes

o Manage and prioritize incident tickets and service requests.

o Escalate critical issues to appropriate teams and ensure timely resolution.

o Conduct root cause analysis and provide recommendations for preventing future incidents.

o Participate in the development and deployment of application updates and enhancements.

o Write and maintain documentation for application support processes and procedures.

o Contribute to continuous improvement initiatives to enhance application support and performance.

Skills/Requirement

Must have Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of experience in Java development and application support.
  • Proficiency in Java and Java EE technologies.
  • Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  • Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  • Familiarity with version control systems (Git, SVN).
  • Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  • Experience with monitoring tools and logging frameworks.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]and apply at https://go.persolkelly.com/job/apply/9931

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Provide a professional, expert support and administration of the Microsoft 365 cloud environment with a secure, reliable infrastructure.

• Conduct independent research, design, and development of Microsoft 365 solutions tailored to the company’s needs.
• Manage and administer the Microsoft 365 environment to ensure high availability, reliability, and optimized performance.
• Continuously monitor system health, regularly analyze, and test system performance for improvements.
• Perform annual hardware refreshes for endpoint devices and network equipment.
• Oversee regular updates, backups, and restore processes as necessary.
• Collaborate with internal teams to enhance Microsoft 365 functionality and improve user experience.
• Handle onboarding and offboarding processes for new hires and departing employees.
• Document system configurations, processes, and create IT user guides.
• Deliver top-tier support by coordinating with various teams and vendors to resolve both onsite and remote issues, including support for onboard vessel teams.

Minimum Requirements:

• At least 1 year of experience in managing and administering M365 environments
• More than 2 years of experience work as L1 support in mid to large enterprise
• Strong customer service,communication and problem-solving skills
• Ability to work independently and as part of a team
• Network and firewall skillset is not mandatory, but good to have.

If you find your experience is suitable, we encourage you to apply for this exciting opportunity! Please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

About the Client:

An excellent opportunity for a dynamic Capital Markets Application Support Analyst has just arisen at one of the world’s leading financial services companies.

Responsibilities:

The role involves managing, monitoring, and supporting critical capital market applications used by the front office, back office, and risk departments.

Key Responsibilities:

• Monitor and supervise application processes to ensure smooth daily operations.
• Manage incidents and service requests, providing timely resolutions and updates.
• Collaborate with build and ops teams to enhance system monitoring capabilities.
• Prepare knowledge base documentation for efficient problem-solving and incident prevention.
• Analyze data quality reports and ensure timely delivery of monthly risk chain reports.

You are a motivated and detail-oriented individual with a passion for capital markets and a strong technical background.

Skills/Requirement:

Key Requirements:

• 3+ years of experience in application support within capital markets.
• Proficiency in SQL, Unix/Linux scripting, and troubleshooting technical issues.
• Strong knowledge of market data tools like Asset Control, Bloomberg, Reuters.
• Familiarity with monitoring solutions such as ITRS Geneos and Elastic Search.
• Excellent communication, problem-solving skills, and ability to work under pressure.

If you are a driven and technically skilled support analyst ready to make an impact in a high-stakes financial environment, apply now to be a part of a team that values excellence, innovation, and teamwork.

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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• Maintain and improve current systems for both Local (Singapore) and Overseas site offices’ stability, resiliency and security (firewall rules, Wireless network policies Aruba Access Points and WLC, NAC and Cisco ISE, Zscaler profiles and tunnels, patching necessary OS updates for any security vulnerabilities and bug fixes).
• Handle both Local and Overseas LAN, WAN, Wireless connectivity issues reported from pro-active monitoring tools such as SevOne and ScienceLogic applications.
• Coordinate with multiple vendors for daily operations, incident resolution, service requests and project implementation such as DHCP/DNS servers (QIP and Efficient IP applications)
• Manage and administer IP Phones (Poly Phones, Audiocodes) via Microsoft Teams Amin Centre within Singapore and facilitate daily operations and incidents involving MS Teams (Voice/UCS) related issues (Call Queue, Licensing, Call Attendant, Call Recording – Audiocodes SmartTAP call recording server).
• Firmware Upgrade of Poly Phones and Audiocodes Phones.
• Raise Change (RFC) and evaluates risk of Implementation Plans in accordance to Change Management Team.
• Attending user incident reports and evaluate the type and severity of security events.
• Collects and reviews recurring security issues and risks to develop mitigation plans for process improvements.
• Works closely with Incident Management Team to establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Requirements

• Bachelors Degree in Information Technology or related field
• MIn 6 years of experience & above in System Infra related field
• DOmain knowledge & experience required: DHCP/DNS servers , IP PHones, SevOne and ScienceLogic
• Experience in high stress environment and comforable with 24 x7 standby support required

Interested candidate pleasesubmit your CV directly through the official PERSOLKELLY job application platform - GO Mobile> https://go.persolkelly.com/job/apply/8918

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1105286 (Ngiam Xinyi (Yan Xinyi))

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Serve as the first point of contact for seeking technical assistance, over the phone, remote connection software, chat, and email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details
• Walk through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in internal ticketing systems.

Requirement:

• Diploma / Bachelor's degree required in Computer Science, Information Systems or equivalent.
• Technical support professional with 3 years’ experience in the IT technical support / Desktop Support focused on end-user support
• Good experience in support and troubleshooting Windows and Mac OS including mobile devices (iOS and Android mobile operating systems)
• Ability to diagnose and resolve basic to moderately complex end-user technical issues
• Experience with setup and configuration of end-user desktop and laptop computer hardware, software, phones and peripherals.Technical Support / Desktop Support Engineer

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

Role: Production Support - 12 months Contract

Experience: Minimum of 3 + years

Location : Singapore

Shift: 3 - 4 days work week, 12 hours shift (8 AM - 8 PM, 8 PM - 8 AM) - NO WORK FROM HOME.

Responsibilities:

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

• Diploma and above
• At least 3 + year experience in Application Support and incident management
• Keen on doing 12 hour shifts (3 - 4 days work week) and shifting schedule

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

· Perform daily health check to ensure the system is running as per schedule.

· Monitor the jobs and recover the job if there is any job failure.

· Understand the application architecture and ensure IT disaster recovery plan is tested regularly for effectiveness.

· Work with vendor in supporting day-to-day operations, investigate issues and to perform service recovery if any production incident.

· Conduct regular meetings with vendors to Work with vendors on any fix implementation, supporting end-to-end testing etc.

· Perform regular application review and to ensure compliance.

· Have a good understanding of the interfaces for the supported applications, provide impact analysis to the upstream/downstream should there be any incident arise or changes going to make.

· Monitor, manage and improve the efficiency of application services.

· Perform Root Cause Analysis and identify areas for review and for improvement. Responsible for handling Change Management, and capable to communicate with different work groups within IT and BU/Operations / vendors on issue reported.

Skills/Requirement

· Minimum 5 years Backoffice Application Support Experience on Local/Foreign Exchanges for Equity markets.

· Understanding of Technology security standards, policies, and procedures such as TSSAC, ACRA, ITPM Checklist, etc.

· Sound knowledge of Financial Markets products and Order Management Flows.

· Ability to work under pressure and deliver excellent results.

· Preferably to have application knowledge on NovaCAS, Margin and Control-m.

· Proven experience as a Technical Lead or similar role in margin migration projects.

· Strong knowledge of Security house, margin systems, processes, and technologies.

· Preferably have knowledge in supporting Windows, Unix, and Oracle systems.

· Deep Knowledge of Unix scripting, Control M Scheduler, crystal reports, PLSQL and SQL language with common database platforms such as SQL Server and Oracle

· Knowledge and experience with DevOps practice and tools (JIRA, Bitbucket, Confluence, Junit, and Jenkins etc.) is a plus.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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• Develop and implement IT governance frameworks, policies, and procedures, ensuring alignment with regulations and best practices. Coordinate with internal audit teams and serve as a subject matter expert on IT governance principles.
• Collaborate with cross-functional teams to integrate governance into IT applications and processes. Manage and maintain workflow in ERP applications, HRIS-Darwinbox, Microsoft Power BI, and mobile apps.
• Participate in technology assessments, application integrations, and provide technical support. Maintain technical documentation, support audits, and handle additional tasks as assigned.

Requirements:

• Preferably Diploma or Degree in IT/Computer Science or related fields with 4 to 5 years of IT application support experience.
• Experience with HRIS systems, any ERP Applications, Microsoft Power BI, and preferably mobile applications.
• Proficiency in end-user support, governance frameworks, regulatory requirements, and industry standards

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
We regret that only shortlisted candidates will be notified.

Job Code: JYK
Email ID: [email protected]
EA License No.: 01C4394
EA Registration No. R1873450
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Summary: We are seeking a skilled Application Support Engineer to join our team. The ideal candidate will be responsible for maintaining the stability and functionality of our systems, providing critical incident analysis, and supporting customer inquiries. This role requires strong analytical skills, experience in application support, and the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Participate in critical incident analysis, provide root cause analysis, and identify corrective actions to prevent future system issues.
• Document analysis steps to facilitate the escalation of technical issues to the Product team.
• Triage, investigate, and resolve customer support tickets within agreed SLAs, prioritizing critical (P1) incidents impacting transaction processing.
• Provide knowledge transfer to L1 support based on root causes of common issues, enhancing overall support efficiency.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in application support of 8 + years experience
• Willing to work on 24/7 shifts .
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the Client

Our client is a reputed MNC.

Responsibilities

• Investigate production issues, respond based on production defect severity SLAs
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI
• Make sure system availability as per respective agreed SLA
• Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully
• Provide support for annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor
• Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation].

Skills/Requirement

• Bachelor’s degree in Computer Science or a related field.
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

Thanks& Regards,

Annie Pal

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1331366 (Annie Pal)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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About the client:

Our client is a reputed MNC

Java Application Production Support – 12 Months Contract

Responsibilities:

• Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.
• Collaborate with interface teams to troubleshoot any interface issues and provide resolution.
• Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.
• Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.
• Perform deployment & release management activities.
• Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Requirements:

• Bachelor's degree in Computer Science / Information Technology / any related field
• 4+ years of experience in Java, Spring MVC, MySQL
• Experience in Linux and shell scripting.
• Hands on experience in SQL, AWS Services, ITSM Tools
• Experience in Release Management activities
• Knowledge in Splunk & Datadog.

Thank&Regards

[email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1331366 (Annie Pal)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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About the client:

Consulting MNC

Responsibilities

· Possess good knowledge on 3 tiers-architecture application to:

· Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

· Support day-to-day IT operations – production issue resolution.

· Analyze issue raised by users or reported by monitoring system.

· Perform impact analysis and suggest workaround solution for service recovery.

· Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.

· Be able to conduct application capacity planning and perform performance tuning.

· Be able to participate/conduct regular DR simulation/live DR exercise.

Skills/Requirement

· Bachelor’s degree in Business Administration, Finance or relevant field

· 7 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry.

· Knowledge on G3 and SWIFT alliance is preferred.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Requirement:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.

• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.

• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.

• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.

• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.

• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.

• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.

• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.

• Good communication skills, negotiation skills, and stakeholder management.

• Adhere to organizational guidelines and process during deliver.

• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.

• Deal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner

Requirements

• Bachelor’s Degree or Diploma in related field and Masters degree is an added advantage.

• Minimum 15 years of experience and out of which, minimum 5+ years of Product development experience in CORE Banking.

• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.

• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.

• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.

• Good level of command over production Infra; performance monitoring and reporting tools.

• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.

• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.

• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.

• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.

• Working Experience on any microservice platform mostly in Banking.

• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.

• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.

• Ability to work with stakeholders to stretch role in depth/width.

• Should be well-versed with latest Finacle and technology trends.

• Good experience in running automation and service improvements experience.

• Good experience on working with multiple teams of infra and Functional team.

.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Persolkelly is seeking a Senior Technical Support Engineer to join our client, a distinguished service provider specializing in Cloud Migration, Cloud Consulting and Cloud Managed services.

As the Senior Technical Support Engineer, you will be responsible for leading a team of engineers to coordinate and manage day-to-day technical operations, resolving complex issues, ensuring SLA compliance, optimizing support operations, and monitoring team performance metrics

Responsibilities

• Efficiently coordinate, plan, and manage day-to-day operational activities for the technical operations team.
• Serve as a primary point of contact for addressing complex technical issues, collaborating closely with team members to effectively resolve customer concerns.
• Ensure compliance with both internal and external Service Level Agreements (SLAs) and government ICT application policies.
• Maintain a comprehensive understanding of the cloud and system infrastructure supported by the team.
• Remain up-to-date with industry trends and best practices in cloud computing, system administration, and managed services.
• Identify, mitigate, and escalate risks that may impact the performance of applications/systems on the cloud.
• Continuously develop and enhance guidelines, processes, and procedures to improve the availability of cloud production services.
• Identify opportunities for automation and optimization to streamline support operations.
• Monitor key performance metrics of the support team, including response time, resolution time, and customer satisfaction, and proactively address any issues that arise

Requirements

• Minimum diploma in an IT-related discipline with a minimum of 3 years of experience in IT infrastructure/operations management or service delivery.
• A proven track record in handling IT operations and infrastructure technical support roles, including scheduled maintenance activities, security patching, and vulnerability remediation, is required.
• Proficient experience with technical support ticketing systems, with a deep understanding of Service Level Agreements (SLAs) such as response time and resolution time.
• Thorough understanding of one or more of the following areas: operating systems (Windows, Linux), virtualization technologies (VMware, Hyper-V), Active Directory/Domain Controller, security measures (network firewall, WAF, endpoint protection, IPSec VPN), and Microsoft 365.
• ITIL certification would be an advantage
• Working experience in a public cloud environment such as AWS, Azure, or GCP would be a significant advantage

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

Email: [email protected] / [email protected]

We regret that only shortlisted candidates will be notified.

Job Code: YANT

EA Registration No. R23118161

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

About the client:

Our client is a reputed MNC

Java Application Production Support – 12 Months Contract

Responsibilities:

• Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.
• Collaborate with interface teams to troubleshoot any interface issues and provide resolution.
• Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.
• Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.
• Perform deployment & release management activities.
• Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Requirements:

• Bachelor's degree in Computer Science / Information Technology / any related field
• 4+ years of experience in Java, Spring MVC, MySQL
• Experience in Linux and shell scripting.
• Hands on experience in SQL, AWS Services, ITSM Tools
• Experience in Release Management activities
• Knowledge in Splunk & Datadog.

Thank&Regards

[email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1331366 (Annie Pal)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Our client is hiring a Flexcube Tech Support executive to join the team on a 9 month contract

This role is required for non-production support of Flexcube and Loan IQ CO deliverables. This role primarily work on

• Environment management
• shell scripting,
• Autosys,
• CI-CD pipelines,
• Release management activities
• Batch runs.
• SQL knowledge
• Prefer to have Flexcube/LIQ knowledge.

Job requirements

• Flexcube Loans or Loan IQ knowledge
• Technology expertise
• Documenting process flows
• Syndicated Loans domain Knowledge
• shell scripting,
• CI-CD pipelines,
• Release management activities
• Batch runs in Autosys.
• SQL knowledge
• Good infra-Knowledge.
• Prefer to have Flexcube/LIQ knowledge.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

The IT Support Officer will be responsible for ensuring the effective management and maintenance of all data systems within the organization. This role involves troubleshooting and resolving data-related issues, backing up and restoring data, and monitoring data integrity and security. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a solid understanding of data management principles and best practices.

Career exposure into government organization!

6 months contract extendable with good performance!

Good start for your career advancement!

Monday - Friday, Central Location

You will be part of the project team for the Data statistic department.

Salary up to $4,000

Job Description

• Assist project manager in IT support functions
• Perform UAT and Production user testing as and when required after system patching/maintenance.
• Monitoring project schedule and objectives to ensure timely achievement of deliverables.
• Development and deployment of survey related IT projects
• Analyze call transcripts using text analysis methods such as rule-based matching and sentiment analysis in Python.
• Create and maintain Tableau dashboards based on insights derived from call content to inform internal stakeholders and
• Improve customer service quality form internal stakeholders and improve customer service quality.

Job Requirement

• Degree in IT/Business, preferably has some knowledge of Project Coordination, Python, Tableau
• Experience in User Acceptance Testing
• Team player
• Excellent written and verbal communication skills
• Able to communicate ideas and solutions effectively in meetings/presentations

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

About the Client

Reputed Banking client

Responsibilities

· Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

· Documenting design decisions, components and keep the knowledge base.

· Develop the code and provide hands on engineering expertise to the development teams

· Ensures that expected application performance levels are achieved.

· Perform unit and system testing of application code as well as execution of implementation activities.

Skills/Requirement

· Should have experience in SWIFT/AMH, Banking Experience with Technical proficiency

· Should have experience in Unix, Oracle, MQ and JAVA

· Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Our client is highly reputed in banking domain.

Responsibilities:

• Responsible to handle coverage support and provide permanent solution / workaround depending on the nature of issue.
• Collaborate with interface teams to troubleshoot any interface issues and provide resolution.
• Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.
• Perform deployment & release management activities.
• Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Skills/Requirement

• 3 + years of relevant experience.
• Basic understanding of Java and coding.
• Able to work with UNIX system, with understanding in bash/shell scripts.
• Experience with Java, Springs and Hibernate
• Experience in Agile Development and Agile Delivery

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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[Our client is looking for a Technical Support Engineer to provide technical support for CCTV systems at client site.]

Responsibilities:

• Responsible for technical support.
• Write product solutions and responsible for inquires of technical parts of related products.
• Provide technical support to business opportunities.
• Support to Project-designated product or proposal. Comprehensively coordinate resources, successfully accomplish project POC (Proof of Concept) with significant effectiveness.
• Prepare project delivery, plan design and review, testing and verification, to ensure that the solution can be stably implemented.
• With active promotion, projects executed in reasonable process, and delivered with high quality and detail and accurate project materials and deliverables in time.
• Quickly solve problems in the progress and receive good comment from customers; promptly feedback problems to corresponding departments with advice valuable for effectively improving products and solution;
• Continuous follow-up on Projects, maintain project delivery record and data sorting; participate in project acceptance test and presentation, and produce project summary report after completion of the project.
• Collection and Analysis of System and Product Needs, Output of Quality Report, Collection and Analysis of Competing Product, Comprehensive Record of Mid/Large-scale System Implementation.
• Provide technical support in new product/proposal introduction, material output of product technology, material output of product promotion, marketing activity support.
• In charge of Planning and Implementation of Customer/User Training

Requirements:

• At least Diploma or bachelor’s degree in engineering, telecommunication or computer science related.
• At least 1-year experience of technical support in IT/CCTV/telecom related industry.
• Good communication skills and sense of customer-focus.

Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | XU RUIXUAN | Reg No: R24120468

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

• Provide support and trouble shoot application issues
• Perform unit and integration software testing
• Gather and understand the business requirements and translate to Functional Specifications
• Walkthrough of Functional Specifications with users, development and technical teams
• Produce Test Scenarios targeting all business requirements
• Person in charge of all requirements/functional specs clarifications
• Develop web based applications based on specifications
• Conduct defect analysis during UAT
• Coordinate and liaise with relevant parties for project related items

Requirements

• Degree in Information Technology, Engineering, Computer Science or related disciplines
• At least 5-7 years experience as System Analyst
• Strong techno-functional skills required:
  * Proven experience in requirement gathering and documenting them
  * Experience in conducting User Acceptance Test and User Training
  * Good in documentation example: Technical design, User manuals, FAQ etc
  * Good understanding of programming and coding standards
  * Proficient in developing Web based applications using .NET and MVC 5
  * Proficient in SQL programming in MS SQL 2016 and performance tuning
  * Familiar with SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS)
  * Familiar with Telerik/Kendo MVC UI controls,.NET 4.5 and later
  * Working knowledge in Entity Framework 6 ,LINQ, Web API, Windows Communication Foundation (WCF) and Microsoft Enterprise Library
  * Proficient in Ajax, JQuery,JSON, CSS 3, HTML 5, Bootstrap
  * Working knowledge with VS 2015 and TFS

Please click on APPLY NOW to submit your resume

We regret to inform that only shortlisted candidates will be notified.

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.