Total 3,367 sales support specialist job vacancies in Information Technology category in Singapore

Value Added Services (VAS) is one of three growth strategies for Visa globally, aimed at diversifying Visa’s revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.

We are seeking a dynamic Manager to join our newly established GTM and Commercialization team within the VAS organization. This team is dedicated to expanding VAS revenue growth in the Asia Pacific region, by making VAS products easier to buy and sell.

The successful candidate will be based in Singapore, working closely with both Hub and market leaders.

This role is perfect for those who thrive on variety and enjoy tackling new challenges each day, and not seeking a routine job profile. Given the small size of our team, the role requires a high degree of flexibility and adaptability to handle different types of work. The ideal candidate should be proficient with numbers, have a firm grasp on business fundamentals, and possess strong interpersonal skills.

If you enjoy a dynamic work environment, have an aptitude for numbers, and have a keen understanding of what drives business success, I would love to hear from you.

Primary responsibilities:

• Sales Pipeline Tracking and Management: Oversee the sales pipeline, ensuring it aligns with our commercial goals. Regularly monitor and manage sales progress and outcomes, identifying bottlenecks and opportunities to optimize the sales process. Your role will be pivotal in driving revenue growth through effective pipeline management.
• Training and Education of VAS Specialist and Generalist sellers: Partner with functional teams to develop and deliver training programs that not only enhance the skills and knowledge of sales teams but also instill a deep understanding of our commercial objectives. Equip the team with the necessary tools and strategies to effectively sell our VAS products, thereby contributing to revenue growth.
• Data-Driven Sales Targeting: Create and maintain robust sales models that use data to identify key sales targets within the VAS organization. Your role will involve using these models to drive sales strategies that are aligned with our commercial goals, ultimately contributing to revenue growth.
• Data Analysis and Insights: Leverage data to drive strategic decision-making across the organization. Provide key insights on product utilization, client demographics, sales trends, and potential growth opportunities.
• Cross-Functional Collaboration: Work closely with internal functions to drive alignment on commercial goals and strategies. This includes facilitating effective communication and collaboration between teams to ensure a One Visa approach to achieving our commercial objectives.
• Influencing VAS Policies and Procedures: Take a proactive role in influencing VAS policies and procedures to make it easier to sell our products. This will involve understanding the barriers to sales and working to remove these through changes to policies and procedures.
• Commercial Strategy Development: Work closely with the team leader to support the development and implementation of commercial strategies for VAS products.

Highlights:

• In-house, end-user support
• Permanent job opportunity
• Great remuneration & benefits
• Fun & Friendly environment

Job Description:

• Provides technical network system and desktop support to ensure the smooth and effective delivery of IT services to the company.
• Carries out the installation, upgrading and maintenance of hardware and software.
• Handles troubleshooting of IT problems from users and assists in daily operations.

Requirement:

• Degree in Information Technology or Computer Science or its equivalent.
• At least 5 years of relevant work experience
• In depth knowledge of networking technologies: TCP/IP, LAN/WAN, Routers, Firewalls, VPN.
• Experience in Microsoft Windows Servers, Microsoft SQL, and VMWare.
• MCSE certified is a plus.
• Ability to handle work professionally, independently, and efficiently with a strong customer service mindset.
• Possess effective organizational and follow-up skills, paying attention to detail.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Demonstrate patience and ability to handle people tactfully.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

1. Current salary (breakdown)
2. Expected salary
3. Notice period
4. Reason of leaving

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Roles & Responsibilities

• Establishing the technical needs of the customer and suggesting appropriate products.
• Explaining complex technical information to customers in a way that is easily understandable.
• Following up with customers and resolving any issues that may arise.
• Keeping customers informed about new technological products.
• Compiling proposals and reports related to technical products.
• Ensuring that sales targets are consistently met.
• Reporting to management about sales made.
• Updating records of customer communications and contact information.
• liaising with existing clients
• preparing tenders, proposals and quotations
• providing pre-sales and post-sales support
• negotiating contracts, terms and conditions
• reviewing cost and sales performance
• writing reports and sales literature
• supporting other members of the sales team by training them in the uses of products/services
• attending trade exhibitions, conferences and meetings

Minimum Qualifications:

• A bachelor’s degree in IT, business, or a related field.
• A minimum of 2 years of sales or marketing experience.
• Technical knowledge and a comprehensive understanding of how the company products work.
• Strong interpersonal and communication skills.
• The ability to identify and follow up on leads.
• Exceptional skills in selling products and closing deals.
• Knowledge of sales promotion techniques.
• Excellent presentation skills and a professional appearance.

• Salary: $3,000 - $5,000 ( Basic + Commission )
• Working Days & Time: Monday to Friday (9am-6pm)
• Working Location: Ubi Tech Park

Required Competencies

• At lease 1 - 2 years’ technical experience in the AV / UC industry is required
• At lease 1 - 2 years’ experience selling in the AV / UC industry is preferred
• Experience in the following: Polycom / Logitech / Crestron / Yealink / etc AV Systems / Pro AV equipment such as Extron / Crestron / Aten
• Any certification in Pro AV will be preferred
• Proven experience delivering results through Channel partners
• A good understanding in Unified Communications.

Role Purpose

As Channel Presales Technical / Sales Consultant, you will be responsible for fostering and growing relationships with selected key channel partners within Singapore. Responsibilities will also include cultivating & developing relationships with key decision makers at selected end-users. Ideally you will already be well connected in the professional audio-visual & technology space and be aware of the major players and influencers.

Key Responsibilities

• Manage and convert opportunities generated by the channels to meet monthly sales quota
• Provide technical support for opportunities generated by the channels to meet monthly sales quota
• Develop strategic growth plan with selected partners to grow the business
• Build positive working relationship with partners to ensure smooth partner services
• Coordinate with partners to identify new business opportunities for revenue generation
• Educate partners on new product portfolio and promotion
• Manage the sales funnel to provide an accurate forecast

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

My client, a leading global technology implementation and integration partner dedicated to unlocking IT systems across regions, is actively seeking a talented MUREX Specialist to join their dynamic team. This role offers an exciting opportunity to collaborate with a global client and contribute to the expansion of their Murex team.

We are seeking a skilled individual with solid expertise in LINUX, Oracle systems. The ideal candidate will have extensive knowledge and experience with MUREX, capable of resolving incidents across various modules. Responsibilities include configuration, maintenance, and improvement of critical MUREX functionalities such as GOM, Realtime (RTBS), Price loading (MDRS and MDCS), Exchange, MLC, MRB, fixings and historical data, simulations, licenses, EOD processes, maintenance, and Murex Services.

Key Responsibilities:

• Resolve incidents within MUREX modules including GOM, Realtime (RTBS), Price loading (MDRS and MDCS), Exchange, MLC, MRB, fixings and historical data, simulations, licenses, EOD processes, maintenance, and Murex Services.
• Perform configuration and enhancements across various MUREX functionalities.
• Analyze binary and java memory of Murex processes or services.
• Ensure the efficient functioning and optimization of MUREX systems.
• Collaborate with stakeholders to address system requirements and enhancements.

Qualifications:

• Proficiency in LINUX and Oracle systems.
• In-depth knowledge and experience with MUREX, including the ability to resolve incidents and perform configurations.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced environment and meet tight deadlines.

APPLY NOW! Interviews are ongoing! Email to [email protected]
We regret to inform that only shortlisted candidates would be notified.
Chiam Lee Ping Dayna
Consultant
Reg. No: R1764404
Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Position

In a challenging and multicultural environment, we seek a L2 Support role to join our application production support team

Mission: The L2 Support is responsible of ensuring the run of the applications in his perimeter.

He will work on requests, changes and incidents based on clients’ tickets, using the documentation and procedures put in place in his business unit.

He is expected to work on on-call support out of business hours, based on rotations defined within the team as well as to participate in planned ativities during few week-ends.

Main responsibilities

• Performing all run activities in respect of process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– process are dully followed (change, incident, problem management).

– Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue

• Handling escalation on actions from Production Engineers Level 1 (incident, request, change)

– Escalates to your Service Manager when needed

– Collaborate between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

• Managing knowledge within the team

– Share the knowledge within AS teams

– Liaise with development and support teams to grab more knowledge

– Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

As L2 production Engineer, you will be expected to work in shifted time, with rotation every 2 weeks There are 3 shifts :

Morning : from 7am to 4pm

Afternoon : from 2pm to 11pm (day light saving season : from 3pm to 12am)

Night : from 5pm to 2am (day light saving season : from 6pm to 3am)

You will rotate on these 3 shifts every 2 weeks in general.

Qualifications and Profile

The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

Functional

• No functional skills required. Experience in a banking environment in obviously a plus.

Technical

• Knowledge on Unix with experience in scripting and automation. Basic Knowledge on Windows scripting, Active directory
• Knowledge on Windows administration - basics
• Knowledge on Network fundamentals
• [preferred] Control-M – Ability to re-run, force jobs, sysout capturing, investigating agent unavailable issues, create job/batch (Knowing would be added advantage)
• [preferred] MQ Series – Theoretical/Basic knowledge (Knowing would be added advantage)
• [preferred] CFT – Theoretical/Basic knowledge
• [preferred] EMC Networker/TSM – Tivoli Storage Manager – Theoretical knowledge, ability to backup/retrieve data, File restore
• [preferred] Basic database knowledge with ability to query, write commands and automate scripts

Other Professional Skills and Mind-set

• ITIL best practices knowledge is expected
• Proactive mindset
• flexibility

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Our client is highly reputed in banking domain.

Responsibilities:

• Responsible to handle coverage support and provide permanent solution / workaround depending on the nature of issue.
• Collaborate with interface teams to troubleshoot any interface issues and provide resolution.
• Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.
• Perform deployment & release management activities.
• Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Skills/Requirement

• 3 + years of relevant experience.
• Basic understanding of Java and coding.
• Able to work with UNIX system, with understanding in bash/shell scripts.
• Experience with Java, Springs and Hibernate
• Experience in Agile Development and Agile Delivery

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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Overview

Drives Data and Artificial Intelligence consumption with new and existing customers. Identifies market and customer needs and collaborates with internal teams to devise solutions to meet those needs. Orchestrates deals across multiple stakeholder groups including partners. Positions Microsoft solutions in competitive landscape through research and collaboration. Utilizes industry expertise to differentiate Microsoft solutions. Develops and manages pipeline for territory and forecasts resource needs. Meets with customers on site to deepen relationships and solution development.

Responsibilities

Sales Execution

· Brings impactful industry insights into customer engagements and closes deals with customers. Acts as a thought leader across solution areas to advise customers across business functions on digital transformation. Leads virtual transformational shifts to drive deployment and create business value for customers. May lead partner integration into account/territory planning and customer engagements. Provides thought leadership.

· Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Lads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with partners and services. Guides others on social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.

· Drives consumption and grow business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and the collaboration with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts). For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Drives advanced workloads and usage.

· Explores and assesses the needs of strategic/high-potential customers. Articulates business value and long-term implications for customer business. Collaborates with internal teams, partners, and services to lead the proposal or development of solutions that align with customer and Microsoft priorities. Analyzes market trends to identify opportunities for new solutions.

. Proactively builds and governs external stakeholder network and leverages internal partners to engage external stakeholders. Acts as a thought leader and subject matter advisor to the executive-level business decision makers at the customer's/partner's business. Guides others on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.

· Develops strategies for driving and closing strategic and/or prioritized opportunities. Collaborates with account teams to ensure alignment with the account strategy and plan. Leads deal execution with the deal teams across the organization. Coaches others on the implementation of close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

Scaling and Collaboration

· Leads the planning and execution on opportunities with resources and partners to cross-sell and up-sell. Identifies, leverages, and coordinates partners and resources across solution areas. Validates partner solution relevance for customers. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and connects the partner ecosystems to scale business results.

· Leads the sales orchestration with internal stakeholders and partners (e.g., Enterprise Operating Unit). Applies a holistic approach to build network across territories. Positions opportunities to promote collaboration and participation.

Technical Expertise

· Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.

· Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas.

· Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal. Collaborates with the 'compete' global black belts (GBB) to proactively provide analysis of the competitive landscape in supported solution area. Leads the communication to provide feedback to other teams (e.g., sales, marketing, engineering) on future product trends or sales blocker.

Sales Excellence

· Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.

· Reviews feedback report and sets long-term strategies aimed at maintaining levels of client satisfaction. Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.

· Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for strategic accounts across territories.

· Collaborates with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Acts as a thought leader and clears opinions and perspectives from business analysis.

· Manages the end-to-end business for strategic accounts across the organization. Leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high propensity accounts. Mentors less experienced team members.

· Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Proactively seeks training, including information that adds to the understanding of customers' business, and shares it with team members.

Embody Microsoft culture and values

Qualifications

Required/Minimum Qualifications

· 7+ years technology-related sales or account management experience

o OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience.

Additional or Preferred Qualifications

· 9+ years technology-related sales or account management experience

o OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience

o OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience.

· 6+ years solution or services sales experience.

Job Title: Technical Support Engineer ( 工作描述)

Location: Kuala Lumpur
工作地点：吉隆坡
Working hours: 7*24 Shift work basis , Hybrid Work Arrangement.

工作时间：7*24 轮班制，混合工作制

Salary: Negotiable

About the client:

They are a reputable NASDAQ listed cloud computing company headquartered in Beijing and is currently expanding across Southeast Asia. Their regional office is in Singapore for more than 4 years running and business growth is good.

Job Description工作描述 :

We are currently expanding our Tier 1 support team and we are seeking for those with

Technical Support background or fresh graduates majoring in computer science to join our growing team in providing the best technical service for our clients.

我们目前正在扩大我们的一级支持团队，我们正在寻找具有技术支持背景或计算机

科学专业应届毕业生加入我们不断壮大的团队，为我们的客户提供最好的技术服务。

Job Description 职责 :

· Troubleshoot network and system services related issue by following the standard operating procedures.

· Create documentation and record steps taken towards the resolution of an incident and add this to the knowledge database for future referral.

· Escalate any incidents that cannot be resolved within specified times frames to the Tier 1 or relevant team.

· 按照标准操作程序解决网络和系统服务相关问题

· 创建文档并记录为解决事件所采取的步骤，并将其添加到知识数据库中以供将来参考。

· 将无法在指定时间范围内解决的任何事件上报给Tier 2 或相关团队。

Requirements 要求

· Knowledge & experience in Domain Name System, Linux, Web Servers (Apache & Nginx), etc

· Skills in networking / Internet protocols.

· Fresh graduates are welcome to apply.

· Willing to work in a 24x7 working environment.

· Proficiency in Mandarin and English.

· Malaysian citizen.

· 域名系统、Linux、Web 服务器（Apache 和 Nginx）

· 等方面的知识和经验

· 网络/互联网协议方面的技能

· 欢迎应届毕业生申请。

Please kindly email your resume in MS Word copy to [email protected] with the header “Technical Support Engineer”.

Thank you.

5 days : 8.30am to 6pm (Mon–Fri)

Responsibilities:

• Aviation cleaning chemicals sales
• Principal Account relationship management
• Customer support and relations for existing accounts
• Manage indirect sales channels and resellers
• Open new accounts and explore business opportunities
• Handle inquiries and perform pricing analysis
• Inventory management
• Maintain customer database
• Deliver presentations during visits
• Weekly and monthly sales reporting
• Manage sales collection and credit payments
• Overseas business travel
• Ad-hoc duties as assigned

Requirements:

• Diploma in Sales & Marketing or equivalent
• Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry
• Has experience in cleaning chemicals for aircraft usage.
• Good selling skills & confident in presenting company’s portfolio
• Possesses Class 3 driving license with own vehicle

Interested applicants, please email your resume to [email protected]

Candy Teo

EA 01C3135

Reg R1101520

Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

1 year renewable contract, will be converted to a permanent position depending on the performance of the individual and the business needs of the company.

Summary of the Role

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system.

The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities

• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes.
• Manage the system patching and security hardening implementation.
• Any other ad-hoc duties as required or assigned

Requirements

• Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience.
• At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support.
• Certification as an AWS or equivalent Cloud Computing Engineer is preferred.
• Certification in Linux System is an added advantage.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
• Working knowledge and exposure in Identify and Access Management System will be given priority.
• Automation, scripting experience with Linux Scripting will be an advantage.
• Take initiative, upkeep responsibilities and has a sense of urgency.
• Effective verbal and written communication skills.
• Self-motivated, customer-oriented and a strong team player.

PRODUCT AREA

Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

Google Cloud provides customers a portfolio of fully managed open-source and commercial database services as well as innovative cloud-native databases developed by Google. In addition, the portfolio also includes popular third-party database services to meet the requirements of our customers.

In this role, you will be a subject matter expert on the Google database portfolio and help develop new solution initiatives and the materials to support a broad cross-functional group of internal stakeholders and partners. You will also engage with strategic customers to articulate the databases portfolio and help design and optimize the customers data management environment using Google Cloud databases. You will help ensure technical and commercial readiness of these solutions, including assets to enable go-to-market teams, and provide field feedback to the Product and Engineering teams to help shape product direction.

Qualifications

JOB RESPONSIBILITIES

• Lead customer database discovery and assessment workshops to identify and classify workloads and goals for moving to Google Cloud databases.
• Build reusable assets including sales/technical presentations, solution workshops, key win stories, and maintain competitive collateral.
• Provide guidance and training to field sales teams on identifying and prioritizing customer opportunities, create messaging and offers and help with agreement progression by mitigating blockers.
• Collaborate with product/solution teams and the solution architecture team to build use case specific assets and provide feedback on product enhancements.
• Work closely with the partner teams to build specialisation on the Google Cloud database portfolio, participate in partner-led customer events and assist partners in strategic customer opportunities.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science or equivalent practical experience.
• 12 years of experience with data management architectures including storage subsystems, high availability, backup/recovery, disaster recovery, performance, scalability, security, monitoring and database management.
• Experience with relational, NoSQL operational database technologies, and data analytics solutions.
• Experience with database migrations for Operational Support Systems (OSS) database migrations and Oracle/SQL server to open-source databases.
• Experience with Google Cloud Platform (GCP) databases (e.g., Cloud Spanner, Bigtable, and AlloyDB).

PREFERRED QUALIFICATIONS

• Experience building product and solution briefings, proof-of-concept planning, execution and prioritization of solutions impacting customer adoption of database solutions.
• Experience with data migration strategies and moving large scale production systems either in on-premise or data center environments or migration to cloud scenarios.
• Experience in customer-facing pre-sales or professional consulting in the fields of data and information life-cycle management translating customer business needs into cloud centric solutions.
• Experience in a regional role with the ability to lead by influence in an ambiguous environment with experience building compelling value propositions and commercial proposals.

Responsibilities

• Support the recruitment team in performing market research and talent mapping for the Japan market.
• Communicate with the local candidates and counterparts based in Japan to gather market insights and share job details.
• Assist to manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline with at least 1 year of relevant working experience.
• Possesses excellent research skills and good sense of data.
• Experience working in Research/Human Resources/Consultancy industry is a plus.
• Experience in recruitment, talent acquisition or talent sourcing is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients based in Japan via calls and emails.

We are representing our Biotech client who is in the business of diagnostics tools.

Responsibilities:

• Provide technical expertise and support to sales team through product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.
• Collaborate with sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations and follow up on purchase order
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed

Requirements:

• Degree in life science or medical field (MS or PhD) or equivalent work experience
• Genetics, molecular biology, gene engineering background or previous relevant research
• Knowledge of NGS and genomics is a plus
• Prior technical support or project management experience is a plus
• Proficiency in Korean and English
• Proficiency in Mandarin Chinese is a plus
• Strong logical thinking and problem solving skills
• Good interpersonal and communication skills, ability to work under pressure
• Attention to detail and ability to multi-task
• Proficiency in Microsoft office software

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

EA License No: 12C6254

EA Personnel Registration No: R1988167

If you are Technical Support professional passionate in process improvement, then Emerson has an exciting opportunity for you! Based in Singapore, the Technical Support Engineer will work under the Operations Team Leader to support New assembly and Service activities at the Service Centre, perform process improvements and lead the 5S+1 and LEAN program.

In this Role, Your Responsibilities Will Be:

· Receiving and processing new assembly order.

· Review technical aspects of orders to ensure selected products fulfill customer requirement.

· Working with Global production engineers / AP Industry team / technical support team to ensure suitable valve construction, parts are selected and communicate to the workshop floor.

· Participating in trouble shooting on valves related issues with service team and working with Product Specialists within the company to provide solutions with Valves having issues in the workshop or at site.

· Conducting process improvement projects to improve operational performance in the value stream.

· Working as 5S+1 and Lean Champion at SEAT Service Centre.

· Ensure EHS compliance operational excellence.

Who You Are:

You quickly and decisively take action in fast-changing, unpredictable situations. You encourage others to learn and adopt new technologies. You anticipate customer needs and provide services that are beyond customer expectations.

For This Role, You Will Need:

· Team player with positive attitude and is able to complete assignments or tasks on time.

· Tech savvy with strong planning skills.

· Able to work under high demanding requirements with minimal supervision.

· Pro-active, results-driven, independent and possesses good influencing skills.

Preferred Qualifications that Set You Apart:

· Degree / Diploma or equivalent experience in Engineering

· Knowledge in Quality Management System, 5S, Lean, and other related topics will be an advantage

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Main Job Purpose:

Assists real estate investment, asset & property management and developer support software as their solution for financial accounting, consolidations, operations and reporting by working with our team of developers, project managers, account managers, and others.

Essential Job Results:

• Provides application support and assistance to existing Client in Asia Pacific.
• Ensures program’s designs meet requirements by working closely with the team that defines financial and operational requirements
• Fosters client relationships by providing the highest level of client satisfaction.
• Helps our clients determine the best ways to match their business model into our application by testing and documenting their requirement needs.
• Executes innovative project plans by training clients on new business process and/or system changes.
• Maintains client confidence and protects operations by keeping information confidential.
• Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.

Skills/aptitudes Required

• Understanding of at least one of the two below is a must:
• SQL (SSRS) and reporting tools
• Financial Consolidations and related GAAP, IFRS in a multi-entity real estate environment

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
• identify and translate customers’ requests ;
• handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers Company’s technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• be the technical interface within Company’s departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• be responsible for the collection of outstanding payments for the Customer Service department
• maintain proper records of interaction with customers within the CRM tool
• control offers and order confirmation as per applicable procedures

To be our next Technical Support Engineer you will :

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Be service oriented and customer focused,
• Be safety conscious,
• Be autonomous, rigorous in your work, organize and be able to work under pressure.
• Be willing to travel if needed.

Technical & Application Support

• Mon to Fri 9am to 6pm + OT depends on project
• Bukit Batok

Requirements

• With M&E or E&E or E&I background.

Role description

• Provide technical support, maintenance and servicing/repairing of equipment, instruments, and systems at site.
• Perform on-site installation and setup of equipment and systems with strong competent skills.
• Assist devices checking, technical demo, testing & training for customers.
• Checking technical specification, documentation and drawings plus prewire.
• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

The Opportunity

• Work with a well-established corporate and investment bank
• Working Hour: Rotating shift: Monday – Friday (9am – 6pm; 3.30pm – 1am)
• Location: Central

The Talent

• Bachelor's degree or higher in Computer Science or related field, or equivalent work experience in the industry. Certification in trade finance or IT will be an advantage.
• Minimum of 1 year of experience in supporting or developing applications for trade finance products such as documentary credits/collections and guarantees.
• Able to perform rotating shift between ASIA and EMEA time
• Strong analytical, logical and problem-solving skills with the ability to understand business processes and workflows of trade finance.
• Ability to multi-task and work independently with minimal supervision and adhere to IT production and deployment standards.

The Job

• You will be responsible for providing technical and functional support to a range of Corporate IT and Security applications related to trade finance. Your main duties will include:
• Communicating with end-users through phone, chat, email, or a ticketing system and addressing their issues or requests.
• Analyzing and managing incidents/problems/requests from users and escalating them to the appropriate level if needed.
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently and effectively.
• Customizing the application, developing document templates and advices according to the business needs and specifications.
• Supervising and monitoring daily and monthly jobs and ensuring their successful completion.
• Processing and issuing daily, weekly and monthly reports on data and tickets.
• Working in shifting schedules (ASIA and EMEA) to provide 24/7 support coverage.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Tescom Singapore is looking for a great Application Support Engineer

This is an attractive and rewarding opportunity for the role of application support engineer to join a team of support engineers to cover a collection of critical applications for a global user base.

Main Responsibilities:

• Provide Level 1, Level 2, and Level 3 application production support services.

• Analyse, and resolve incident tickets through a pre-defined workflow and ticketing tool.

• Meet service level agreements (SLAs) for response time and resolution time.

• Apply technical skills in .NET C#, SQL and JavaScript in resolving incident tickets.

• Able to work shifts.

Experience:

• Minimum 2 years relevant experience working in an application production support team.

• Minimum 2 years work experience in software development and coding in .NET, C#, SQL

and JavaScript.

• ITIL foundation certification (good to have)

Mon to Fri 9am to 6pm + OT depends on project

$2500 to $3500 before bonuses and commission

Bukit Batok Cres

Requirements

• With M&E or E&E or E&I background.

Role description

• Provide technical support, maintenance and servicing / repairing of equipment, instruments, and systems at site.
• Perform on-site installation and setup of equipment and systems with strong competent skills.
• Assist devices checking, technical demo, testing & training for customers.
• Checking technical specification, documentation and drawings plus prewire.
• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279