Total 2,513 tech support job vacancies in Information Technology category in Singapore

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in rotational 24x7 shift-based environment, support implementations during bank’s green zone

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

· Ready to work in a shift environment

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The TikTok Account team provides identity and access related services to TikTok and TikTok ecosystem businesses (Ecommerce, Business, Music, Live). We are building Account as a foundation service to empower business innovations.

As a product and platform team, we build robust and reliable systems to facilitate the company's various directions, also proactively facilitate user account access growth and security. We are facing engineering challenges across scalability, reliability, security and system performance, as well as a wide variety of business challenges.

On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right.

Responsibilities:

1. Design, test, deploy and maintain backend services and core components of distributed systems.

2. Conduct system designs and code reviews.

3. Collaborate with other engineering teams to elevate technology and consistently apply best practices.

4. Constantly evaluate and improve efficiency, scalability, and stability of our systems.

Qualifications

Qualifications

1. BS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.

2. Experience in one or more programming languages such as Go, Java, C++, Python etc.

3. Abilities to quickly ramp up on new technologies, tools and domain knowledge.

4. Experience in backend server development and database solutions.

Preferred Qualifications

1. Good problem-solving, analytical thinking capabilities and exceptional attention to details.

2. Good communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

As a Tech Lead with expertise in PHP Development, you will be the cornerstone of our technical team, bridging the gap between management and developers. You will be responsible for leading the development efforts, making critical technical decisions, and ensuring the delivery of high-quality software solutions. Your role will encompass a blend of hands-on coding, technical guidance, and strategic planning.

Responsibilities
• Lead, mentor, and inspire a team of developers, fostering a collaborative and productive environment.
• Define the technical roadmap and ensure alignment with business goals. Make informed decisions on technology and architecture.
• Oversee the entire software development lifecycle, from requirements gathering to deployment, ensuring timely and efficient project delivery.
• Actively participate in coding, code reviews, and debugging, ensuring adherence to best practices and coding standards.
• Design and implement scalable, robust, and secure software architectures. Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform.
• Establish and enforce coding standards, perform code reviews, and ensure the delivery of high-quality, maintainable software.
• Identify and resolve complex technical challenges. Provide technical expertise to troubleshoot issues and improve system performance.
• Stay current with industry trends, technologies, and best practices. Advocate for and implement improvements to enhance team efficiency and product quality.
• Work closely with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications and actionable tasks.

Requirements
• Bachelor’s degree in Computer Science, Engineering, or a related field
• Minimum of 5 years of experience in PHP development
• Proven experience in leading and managing PHP development teams.
• Strong proficiency in PHP and object-oriented programming.
• In-depth knowledge of PHP frameworks (e.g., CodeIgniter, Laravel).
• Experience with relational databases (MySQL, PostgreSQL, etc.).
• Strong understanding of front-end technologies (HTML, CSS, JavaScript)
• Proficiency in version control systems (Git).
• Knowledge of RESTful APIs and web services.
• Experience with cloud services (AWS, Azure, Google Cloud) is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As a Tech Risk & Controls Lead in Enterprise Technology, Cloud Foundational services team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Document and monitor operational risk and control environment to identify existing and emerging operational risk and issues

• Evaluate and document issues related to changes in the risk environment and operational risk priorities

• Identify and aggregate thematic risk related to findings and trends (including risk from other products and hygiene) to address within product/LOB

• Assist product owner with identifying compensating controls for high severity risks

• Engage 2nd line of defense to discuss risk posture and to obtain non-objection when required

• Communicate heightened risk that is relevant to stakeholders and customers to ensure transparency and appropriate prioritization for remediation

• Understand legal obligations applicable to the product and how the processes and associated controls provide evidence of compliance

• Coordinate and monitor issue management to ensure timely and sustainable remediation and provide thematic analysis to identify trends

• Maintain Risk Assessment Structure (RAS) in CORE to accurately represent critical processes and drive the right accountability

• Partner with process owners to respond to internal and external audit and regulatory requests for information

• Assess and influence technology risk priorities within the book of work that are aligned to control design in the LOB/product roadmap

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science, Cybersecurity or related field

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation

• Strong experience in various Technology and Cyber domains, for e.g., Architecture, Vulnerability Management, Cloud, etc.

• Ability to work with data from disparate sources to build a cohesive view on risk

• Experience working in regulated industries, in particular leveraging technology standards, frameworks, compliance, and industry recognized best practice/standards (e.g., ITIL, NIST, ISO, PCI, SOC)

• Collaboration with internal and external technology audits (3^rd Line of Defense), CCOR Operational Risk Management deep dives and testing (2^nd Line of Defense), and the ability to advocate on behalf of subject matter experts

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred

• Advanced level in Office 365 with proficiency combining data sources in Excel

• Strong written and verbal communication skills with ability to effectively communicate and present security risk concepts with business and technology partners.

• Preferable experience working in regulated industries, in particular leveraging technology standards, frameworks, compliance, and industry recognized best practice / standards (e.g. NIST, ISO, PCI, SOC)

• Risk management expertise in AWS services is a big plus

• Relevant industry certifications are preferable

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b8c6fb5afda85a36e480d615535f819c

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for an Application Developer
• Focus: Responsible for building and maintaining scalable web applications using React and TypeScript, with a focus on UI components built with Material-UI
• Office location: Singapore
• 5 days week (Office Hour)
• This role starts off as contract position

The Talent

• Hands on on React, TypeScript, Material-UI (MUI) are preferred
• Skills which are good to have - Recoil or Redux OR Jest and React Testing Library, Storybook, Axios, GitFlow workflow
• Strong client-facing skills are essential, as is the ability to present work and solutions clearly
• Min preferably 2-3 years of experience in closely related role

The Job

Shall be responsible for building and maintaining scalable web applications using React and TypeScript, with a focus on UI components built with Material-UI (MUI).

• Manage state with Recoil or Redux, integrate complex forms with React JSONSchema Forms, and ensure high code quality through Jest tests and adherence to coding standards like ESLint and Prettier.
• Collaborate with cross-functional teams, communicate effectively with clients, and ensure on-time delivery of tasks
• The developer will also integrate APIs using Axios, optimize application performance, and ensure accessibility standards using tools like axe DevTools.
• Adept at using Git and following GitFlow for version control, and setting up development environments with Node.js and Yarn.
• Maintain documentation using Storybook and contribute to team success by ensuring deliverables meet client expectations on time.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Application Developer
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Proficient in Mandarin or dialects as the outreach talks are conducted in mandarin
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area:

• Ang Mo Kio-Hougang, Hougang SMC & Punggol
• Bukit Panjang SMC, Cashew & Zhenghua
• Brickland & Choa Chu Kang
• Limbang & Yew Tee

(If you have specific preference on the work service area, please indicate in the job application form)

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Job description

Our esteemed client is looking for a Application Support Engineer to help with the following key responsibilities:

• Troubleshoot, diagnose and resolve application-related issues within SLA
• Collaborate with others including developers and the infrastructure team to resolve complex issues and to implement long-term solutions
• Report status and progress of open incident tickets to technical lead on a regular basis
• Participate in enhancement of the applications (including documentation and testing)
• Support annual industry testing, regulatory requirements testing, in test and production environments
• Perform standby duty (24x7) on rotational basis

Requirements

• Bachelor's degree in computer science engineering or its equivalent
• Minimum 3 years of Java, J2EE Software Programming skills
• Basic understanding of Solaris and/or Linux OS such as RHEL is required
• ·Analytical with strong problem-solving skills
• Strong communication and stakeholder management skills
• Ability to work under pressure and in fast-paced environment

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information systems, or related field.
• At least 3 years or more of relevant experience
• Skills in Python and MS SQL/PL/SQL/Unix
• Familiarity with Agile/Scrum methodologies

Responsibilities

• Design and develop highly scalable Python modules.
• Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.
• Participate in requirement analysis and propose alternative solutions where necessary.
• Integrate applications using middleware software such as Avro Kafka and handle database design.
• Deploy applications to OpenShift via CICD pipelines.
• Collaborate with application support, developers, and product owners to ensure successful releases.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Position Purpose

Provides first line of technical support for APAC CB ITO Applications for various domains (Cash Management, Core Banking & Functions, and Trade and Finance Services).

Key Responsibilities

· Responsible to respond to user requests, incidents and problems on a timely manner

· Resolve or coordinate the resolution of issues with other internal teams and/or the vendor

· Escalate and collaborate with respective Level 2 application support teams or other support if necessary.

· Communicate and provide status updates on issues to business users, management team and other stakeholders.

· Document operation procedures, contribute to knowledgebase and cross train other team members

· Analyze and challenge existing support processes to achieve continuous improvement

· To understand and support ITIL procedures and guidelines defined by tower owners.

· To be able to apply and relate ITIL procedures in handling day to day tasks.

· To be able to provide innovative solutions and recommendations as needed.

· Support Disaster Recovery Test and Business Continuity activities

Competencies (Technical / Behavioral)

The candidate should demonstrate a combination of technical and functional skills together with excellent communication and interpersonal skills. He/she must have a genuine willingness to work in a role where the operation of availability- & time-critical systems is routine.

Successful candidate might be required to work in shift weekend rotation and occasionally work on public holidays.

The following knowledge and experience are required:

· A background in banking, and more specifically in Corporate Banking, and prior exposure to payments platform is a plus.

· Proven track record in maintenance & support of business critical applications while realizing operational efficiencies

· Good understanding of messaging infrastructure and the ability to analyze and monitor data flows

· Good understanding of change, incident & problem management methodologies

· Familiarity with approaches & procedures of Business Continuity/Disaster Recovery

· Good understanding of IT risk and security

· Strong team player

Skills

· Dynamic, Proactive and Teamwork oriented

· Self-starter and fast learner

· Good command of spoken and written English.

· Functional knowledge in UNIX, ORACLE DB, PL/SQL, COBOL, CICS & VSAM, Java & Tibco

· Functional knowledge in Microsoft Office suite (Excel, word, powerpoint, visio)

· Familiar with Windows platform

· Programming and Shell scripting

· Ability to develop support tools/scripts as required

· Practical knowledge of change, incident & problem management tools

· Practical knowledge of active monitoring and alerting tools

· Web / Application server technology

· Trouble shooting and problem solving

· Flexible attitude

· Ability to perform under pressure

· Strong analytical skills

· Education Level: Degree in Information Technology, Computer Science or Engineering

· Experience Level:minimum 5 years

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

A. Main Functions

1. Design furniture to meet client’s request.

2. Seek opportunities to propose solutions and improvement to existing products.

3. Design layout plan on space given for the installation of furniture to meet client’s request.

4. Provide technical support to Sales & Operations teams in executing projects.

5. Investigate technical aspects and root cause of problems in products and initiate corrective actions to rectify problems.

6. Develop preventative measures to prevent recurrence of problems.

7. Assess the impact of deviation on product quality.

8. Implement best practices in developing technical solutions.

B. Other Functions

1. Keep track of project schedule and products delivery schedule.

2. Provide support to Operations Team to load and store goods delivered by suppliers.

3. Provide support to Operations Team to deliver products to customers.

4. Assist Sales Managers to carry tasks that will help to resolve issue relating to products delivered to customers.

5. Attend site briefing and visit with Sales Managers when necessary.

6. Keep track of inventory record and setup product bundles in Quickbooks Application System.

Responsibilities:

• Telco background preferred.
• This role involves developing and implementing solutions using the CloudSense B2B CPQ platform OOTB features to meet client needs and support business objectives.
• BSS Transformation - E2E Solutioning
• B2B Products Management
• Order Management
• Billing Develop solutions based on agreed business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost and time to market.
• Analyze business requirements and translate them into technical specifications, utilizing CloudSense out-of-the-box features for optimal design and development.
• Participate in and support system-related activities to ensure seamless integration and functionality within the telecommunications domain.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Position Overview:

We are seeking a proactive Technical Support Specialist (L1 & L2) professional on behalf of our client. This role encompasses delivering Level 1 and Level 2 technical assistance, both onsite and remotely. The successful candidate will play a key role in troubleshooting, aiding IT projects, and coordinating tasks to ensure smooth operations for the client.

Main Responsibilities:

• Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions.
• Diagnose and resolve IT issues for customers both remotely and in person.
• Assist in coordinating and implementing IT projects.
• Set up, install, and maintain clients' hardware and software systems.
• Engage effectively with customers and internal teams to guarantee prompt resolutions.
• Support project managers in coordinating projects and managing tasks.

Qualifications We Seek:

• Proficient troubleshooting abilities in hardware, software, and networking environments.
• Strong communication skills and a team-oriented mindset.
• A positive outlook with a readiness to embrace challenges and learn new skills.
• Previous experience in IT support or technical project involvement is a plus.
• Capability to juggle multiple tasks and adapt to shifting priorities.

Why Consider This Opportunity?

• Work on innovative technical projects and gain valuable hands-on experience.
• Join a supportive team that encourages personal and professional growth.

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

• Preparation / administrative work
• Collecting required information for raising of Tech refresh request and submitting to Agency requester for Raising
• Scheduling of tech refresh appointment with users
• Work with the team to prep the machine for imaging (Configure Static Host/Configuring Staging VLAN)
  Progress updates
• Proper tracking of assets and sign off
• GFE-PC imaging
• Data migration
• Deployment
• Secure-wipe of old devices
• Collection of old devices and return

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/8385>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Responsibilities

• Perform application requirement study, development, testing and implementation
• Analyze change requests and evaluate/propose solutions
• Perform application configuration and enhancements
• Investigate and resolve issues
• Ensure application performance and availability meet SLA

Requirements

• Degree/Diploma in Computer Science or related discipline
• Minimum 3 years experience in IT support, preferably on Treasury systems
• Experience in Kondor (K+/KGR/Fusion Risk/KTP) is necessary
• Knowledge in banking and operations, preferably on Treasury products
• Technical skills in SQL, Scripting and Web Services, with operating infrastructure knowledge
• Effective communication skills

You will be leading a technical support team of 5 members for a financial institution to provide system and application support for statement printing system

Responsibilities

• Leading a team to provide level 2 support for both systems and application
• Ensuring smooth running of infra and application
• Managing Incidents and issues related to applications under remit
• Involved in leading the team to perform root cause analysis
• Carrying out automation of processes
• Ensuring timefly resolution especially for high severity incidents to business users
• Provide management reporting
• Ensuring processes are followed

Requirements

• Min 12 years of experience with min 7 years in technical support role
• Prior experience in leading support team in banking industry is preferred
• Comes from strong technical background, able to perform troubleshooting if required
• Prior experience in automation using windows
• Experience in troubleshooting windows systems issues
• Experience in vbscript is a plus
• Good experience in incident and problem management
• STrong analytical skills
• Strong communication skills

Interested candidates please email your latest resume to [email protected]

Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Responsibilities:

· Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.

· Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.

· Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

· Draft and update technical documentation such as administration & user guides.

· Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.

· Source for products/solutions and vendors/suppliers for required projects.

· Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements:

· Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

· Minimum of one year of relevant experience

· Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

· Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

· Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

· Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

· Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred

· Experience with Veeam, VMware, and UNIX/Linux is an added advantage

· Experience in API/Web Programming and Database Administration is an added advantage

• Application monitoring solution responsibilities
• Define and implement in coordination with the build team the needed application monitoring solution. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches that take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize downtime.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Incidents and Requests management (business users and others IT teams)
• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator, …)
• Analyze and manage incidents/problems/requests.
• Problem management
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.
• Continuous Improvement
• Contribute to continuous improvement by writing and maintaining programmable code outlined in technical instructions and specifications on the application monitoring systems avoiding repetitive tasks and reducing manual effort.
• Develop scripts and automation tools using Python, shell scripting, and other basic programming languages to streamline processes and improve efficiency
• Leveraging on AI analytical model for log analysis and performance troubleshooting incident
• The Application Support Programmer should have a pro-active mind-set in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Must have :

• Understanding of Capital Markets Domain and Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Appetite for continuous improvement and automation.
• Knowledge in Middleware tools – MQ, Kafka, CFT and Control-M.
• Proficiency in scripting languages (Python, Shell script, PowerShell, SQL/PL SQL…)
• Experience with automation frameworks and libraries.
• Knowledge on CI/CD & DevOps tools - Jenkins, GIT, SVN, Azure DevOps or equivalent
• Knowledge of monitoring solutions (E.g. ITRS Geneos, Elastic Search, Kibana)
• Excellent communication and interpersonal skills.
• Good English writing and speaking
• Ability to work well under pressure.
• Self-motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.
• ITIL training / certification

General Job Description

We are looking for a highly skilled and experienced full stack programmer + Mobile application to join our team. In this role, you will be responsible for designing, developing, and maintaining a range of front-back-end and mobile applications.

To succeed in this role, you should have extensive experience in full stack programming, with strong skills in front-end and back-end development. In addition, you should have experience working with Ionic to develop mobile applications, as well as knowledge of algorithms and machine learning.

Software Development & Support Engineers serve primarily to Develop, test, diagnose, trace and address technical issues relating to software development, implementation, function and upgrades. They resolve also customer complaints or problems and create problem reports and troubleshooting documents for each issue to be handled by the developers. They review error logs, oversee source code repositories and software configurations, and work with third-party software vendors as needed.

Software Development & Support Engineers also work closely with the core development teams to identify and resolve any technical problems that might arise during the development of software.

Educational Requirements

Software Development & support engineers are typically required to have at least a bachelor's degree in engineering, computer science, or a related technological field.

Key Responsibilities

• Design, develop, and maintain front-back-end and mobile applications using a range of technologies and frameworks
• Collaborate with other team members to ensure that the applications are well-designed, efficient, and effective
• Write clean, well-structured, and well-documented code
• Test and debug applications to ensure that they are free of errors and perform well
• Support the team and the customers on issue that might need to be addresse
• Continuously learn and stay up-to-date with the latest technologies and best practices in the field

Job Skills

Software Development & support engineers must have excellent communication and interpersonal skills. They will need to communicate with a variety of people, who don't all have the same technical knowledge. Patience and attentiveness will help support engineers explain problems and fixes in an easily understood way and address the user's specific concerns. Development & Support engineers often deal with people who are very frustrated and short on time, so experience in customer service is an advantage.

Development & troubleshooting are the main functions of this job, and problem-solving skills are essential to success as a software Development & support engineer.

Software Development & support engineers needs many technical skills. Some of these skills needed are:

Languages, Tools/IDEs and Framework:

• Scripting, design, programming, and coding
• PC/Mac systems and other mobile operating systems
• C, C++, JavaScript, PHP, Python, or similar scripting languages
• SQL, Unix shell
• Linux/Unix/Ubuntu
• MySQL, SQLite
• Laravel, Angular2+
• Ionic (> 5)
• 5+ years of experience in full stack programming + mobile app

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Description :

· Coordinate with vendors for meter installation arrangement

· Address customer queries regarding metering concerns

· Attend to and troubleshoot any metering faults

· Investigate site abnormalities resulting from power surges or drops in energy consumption

· Perform meter accuracy tests upon customer request

· Follow up on meter readings not obtained by vendors or the Automatic Meter Reading (AMR) system

· Process daily tasks though the K2 workflow and coordinate with vendors for subsequent periodic meter readings or installations

· Communicate with SP Group regarding customer inquiries related to metering and replacement of faulty meters

• Manage meter inventory

Requirements :

· Diploma or Higher Nitec in Electrical or a relevant engineering field

· Fresh Graduates are welcome to apply

· Proactive and self-motivated

· Strong customer service and communication skills

· Prior experience in meter management is advantageous but not mandatory

· Candidates with the willingness to learn new skills will also be considered

• Interaction with customers either through email correspondence or in-person meetings at customer locations

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.