The duties and responsibilities
· Provide *device management ( *device – ICT devices, equipment, peripherals and gadgets under the purview of the ICT department ) of school-owned devices
· Provide technical and applications support for users during school hours
· Installation, testing and commissioning, maintenance, and repair of devices.
· Maintenance of tracking list (for e.g. Microsoft Excel, Google Spreadsheet) to track the loan and return of devices.
· Manage ICT inventory in the School
· Manage Audio-Visual (AV) inventory in the School
· Deliver and setup ICT devices/resources at the requested room/ area.
· Assist and supervise ICT vendors during delivery of services or goods
· Assist School Leaders, management or teachers for related ICT tasks.
· Process paperwork (for e.g. Loan Form, ICT Request Form) and related ICT administrative tasks.
· Support and report to the HOD ICT, Subject Head ICT, ICT Manager and ICT Associate.
· To support and work in tandem with Desktop Engineers (DEs) deployed in schools.
· To assist in audio, projector and notebook setup during school programme and events
· To assist in audio and video production when necessary
· To assist in using video editing software or application when necessary
· To conduct ICT baseline skills (Microsoft applications and Google applications), ICT related and video related trainings to students
The Personnel shall minimally have the following qualifications, skills and experience:
· Possess a Diploma qualification in IT related field
· Proficient in English Language – both written and spoken
· Possess working knowledge in Microsoft Office applications
· Possess working knowledge in Google Workspace applications
· One (1) year of experience conducting enrichment workshops or equivalent activities in schools
The Personnel should preferably have the following qualifications, skills and experience:
· One (1) year of experience as ICT Executive or equivalent role in a school setting
· Possess troubleshooting knowledge of ICT device(s)
· Experience in Audio-Visual (AV) related setup in a school setting
· Experience in audio, video and production for school events
· Ability to use video editing software and application
· Registered under MOE’s Registration and Engagement Management System (REMS 2.0)