Total 23,397 marketing manager job vacancies in Others category in Singapore

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The job responsibilities and job requirements of the administrative manager are as follows:

Job Responsibilities:

Organize and formulate the work development plans, plans and budgets of the administrative department, as well as administrative rules and regulations, and be responsible for supervising and inspecting the implementation of the systems. 12

Coordinate the company's administrative work, including information construction, infrastructure construction and maintenance, safety management, etc. 3

Manage specialized matters, such as asset management, budget management, file management, meeting management, etc.

Responsible for external coordination and communication, including handling the company's external relations, handling various certificates and licenses required by the company, etc., and responsible for the coordination and implementation of the company's various cultural activities. twenty three

Comprehensive management, responsible for formulating various administrative emergency plans and handling emergencies.

Review and approve employee classification, promotion, salary increase, reward, disciplinary and other related procedures according to their responsibilities, and be responsible for the handling of employee benefits, social insurance and other matters. 4

job requirements:

Have good writing, speaking and reading skills in Chinese and English. 1

Excellent outreach and public relations skills, and the ability to resolve emergencies.

Have strong analytical and problem-solving abilities, clear thinking, and careful consideration of problems.

Familiar with administrative management, human resources management and other related knowledge, and have certain work experience. 5

Have good communication and coordination skills and teamwork spirit, and be able to organize and manage teams effectively.

Have a strong sense of responsibility and professionalism and be able to contribute to the development of the company.

Please note that specific job responsibilities and job requirements may vary depending on company size, industry characteristics and other factors. The above information is for reference only. Specific responsibilities and requirements should be subject to the actual recruitment announcement or company regulations.

Why Valvoline?

Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.

As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions.

Our corporate values of care, integrity, passion, and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great.

When you join Valvoline Global, you join a culture that is committed to: treating all people with care, operating with integrity, striving for excellence in everything we do, and showing passion about delivering on our commitments.

Careers for the Driven

Valvoline has a rewarding opportunity as an Associate Brand Manager in APAC region. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

How You’ll Make An Impact

The Associate Brand Manager will drive sustained growth and set the Valvoline Global Operations business up for future success by building brand equity and affinity with consumers and business partners through key initiatives and global platforms. Key responsibilities include agency management, brand strategy, creative and messaging strategy, campaign development support, and budget management. Beyond building brand equity, this role will leverage global partnerships to increase awareness and consideration, creating value for retailers and installers. This role will support all business units of VGO as part of the global service line with a focus on the APAC region of the world. In the role, you would be responsible for:

• Collaborate and work with in-house creative team and external agencies to develop ad campaigns and marketing materials to deliver on business objectives and build the brand globally.
• Collaborate with regional marketing teams on brand marcom efforts and channel approach to ensure global synergies and consistency in voice, image and implementation across the enterprise. Serve as a brand consultant to the APAC region, translating business objectives and goals into actionable cross-channel marketing strategies that efficiently build the brand, drive sales and meet/exceed KPI goals.
• Ensure brand standards, playbooks, templates and guidelines are created, updated/versioned, and enforced across the enterprise to reinforce governance. Manage the Valvoline brand with intentionality and care to ensure brand clarity and consistency in all markets.
• Work directly with VGO Partnerships & Social teams to develop global assets and/or activations to be leveraged by marketing teams.
• Collaborate with market research and agency teams to translate insights into winning communication strategies with the ability to articulate, present and gain 'buy-in' from marketing teams globally.
• Work with product strategy & management team regarding product brand architecture - how the brand comes to life 'at shelf' and 'on pack'.
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You’ll Need

• Bachelors degree in Business, Marketing, Advertising or related area.
• 5+ years’ working experience in marketing/brand planning with agency management.
• Working knowledge of traditional and digital media as well as sports & entertainment strategic partnerships.
• Strong relationship building skills.
• Demonstrate experience translating objectives into strategic and tactical plans.
• Ability to evaluate and optimize creative.
• Strong written and verbal communication skills.
• Ability to work collaboratively and independently, as needed.
• Strong presentation skills; detail oriented; deadline driver, data and performance focused.
• Strong project management skill is a plus.
• Currently living in the APAC region. This position will be fully hybrid soon and our Head Office is in Singapore.
• Your direct manager is a US base employee, so there are times when it is necessary to adjust your working time when needed.

What Will Set You Apart

• Cross-cultural and/or global experience.
• Experience working in heavy volume agency management globally.
• China market experience would be a plus.

Benefits That Drive Themselves

• Health insurance covers dependents
• Dental
• Incentive opportunity*
• Life insurance
• Paid vacation and holidays*

*Terms and conditions apply, and benefits may differ depending on position.

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email [email protected] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Financial Planning and Forecasting:
• Lead the development of the Annual financial plan and Monthly forecasts for the APAC region, collaborating with country CFOs, sales organization as well as the group controlling team.
• Enhance the total company operating model and coordinate assumptions & inputs with stakeholders during forecast, budget, and long-range planning cycles.

Management Reporting:
• Coordinate closely with Accounting and Global Finance to develop consolidated monthly financial packages for review by the Senior Leadership team.
• Analyze variances and provide insights to senior management on product/country-level business performance, offering detailed commentary and callouts.
• Manage local expenses and cost allocations
• Build new reports to support on deal economics, key customer performance, Net Working Capital tracking, among others.

Financial Analysis:
• Conduct ad-hoc business case modelling for the CFO and leadership team, including scenario planning and sensitivity analysis.
• Evaluate and support regional commercial deals, partnerships, and strategic initiatives from a financial perspective.
• Analyze deviations to budget, forecast and year-over-year for the month and quarter and provide insights to management.
• Support various cost/revenue optimization projects for the business.

4. Standardization and Template Development:
• Implement standardized FP&A processes to streamline consolidation and analysis of all P&L lines across the region.
• Develop and maintain standardized reporting formats to facilitate comprehensive analysis and decision-making among all countries

5. Cross-functional Collaboration:
• Collaborate with group, local sales and corporate function teams to ensure alignment of financial objectives with overall company goals

• Bachelor's degree in finance, economics, engineering, or related field.
• 7+ years of experience in FP&A or business controlling, preferably with exposure to regional operations.
• Strong understanding of financial principles, revenue recognition, and commercial dynamics.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Strategic thinker with the ability to translate financial data into actionable insights.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience working in a global company with operations in multiple regions is advantageous.

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: SHE Manager (Chemical)
• Working Location: West – Tuas
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 6000 + AWS + Variable Bonus + Yearly Increment
• Duration: Permanent

Key Responsibilities

• Support the Managing Director and collaborate with QSHE teams to ensure the understanding and implementation of corporate SHE strategy, guidelines, and processes.
• Develop and communicate the Company SHE strategy, design effective long and short-term implementation plans, and oversee projects from conception to completion.
• Report SHE non-conformities and incidents, and manage them collaboratively with the Corporate QSHE Team.
• Lead SHE programs, audits for certifications, coordinate site audits/assessments, manage SHE competencies, and deliver training sessions.
• Conduct SHE audits for third-party service providers and support the Commercial Team with SHE advisory for dangerous goods.
• Oversee annual SHE performance goals, lead and manage the SHE team, and ensure contractor safety leading to zero harm.
• Engage with customers and internal staff on SHE matters, provide advice on controls and protective equipment, and regularly review SHE systems for continuous improvement.
• Liaise with external entities to maintain licenses, permits, and certificates and ensure compliance with statutory obligations.
• Hold and fulfill responsibilities related to SHE legal roles like Fire Safety Manager and Workplace Safety and Health officer.
• Coordinate emergency preparedness exercises and support the implementation of Site Safe Management Measures (SMM).
• Conduct SHE committee meetings, ensure adherence to the bizSAFE level 5 standards, and manage site risk assessments.
• Perform incident investigations with root cause analysis, understand the Singapore Safety Case regime, and implement standards and best practices.
• Ensure sites comply with SHE legal requirements, maintain the SHE Legal Register, and be proactive and responsive in compliance and emergency situations.

APPLY NOW!!!

• Min. Diploma in Workplace Safety and Health Management or Engineering related
• Min. 5 years of SHE working experience with managerial experience
• Preferably have experience in the Oil & Gas / Chemical industry
• Familiar with behavioural-based safety, fire safety, hazardous materials and DG management
• Having experience in distribution/logistics is an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66208 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

1. Cashier and Lobby

· Able to handle transactions effectively during rush hours

· Be familiar with POS machine and interface

· Be accurate in all transactions: purchase, return, cancel

· Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

· Perform standard POS opening and closing procedures without supervision

· Prepare and handle cash deposits accurately and according to SOP

· Packing of breads for customer according to SOP

· Dispense products from back kitchen

· Assist customers in product enquiries, product pricings, promotions, etc

· Perform suggestive selling and upsell products to customers

· Achieve 99.5% accuracy in cash transactions

· Must be able to name all products and know what the ingredients in each product are

2. Kitchen

Topping Section

· Process topping for respective bread and danish types according to SOP

· Euro bun toppings (in applicable outlets)

· Prepare ingredients and fillings for all bun type products

· Learn all products and know what are the ingredients in each product

· Perform Dispensing duty to bring out freshly baked products in organized manner

Table Section:

· Be equipped with knowledge on using the right and required ingredients per product

· Ensure right ingredients are used per product, at the correct weight per ingredient

· Perform Sweet bun, Danish, Euro, Toast shaping

· Perform filling for sweet breads according to product

Oven Section:

· Ensure right temperature and time setting per product being baked

· Be equipped with the right and proper knowledge for each product before baking

Responsible to ensure all bread types (sweet bread, Danish, Euro, Toast) be baked according to standard

3. General:

· Ensure clean, tidy and hygienic station and overall kitchen environment

· Use the right tools and equipment for the right purpose (e.g. colour code cloths to wipe different surfaces, right knives etc)

· Able to setup and perform various roles without supervision

· Able to perform quality control and reject inferior products

· Able to dispense and display products in an organized manner

· Project friendly and positive image to customers

· Outlet and Display cleanliness

· Tray and tongs cleaning

· Able to handle customer requests and enquiry

· Handle cake bookings and enquiries

· Coordinate cake orders, deliveries and packaging

· Able to handle customer feedback and inquiry and submit report

· Able to identify and troubleshoot inferior products and maintain good quality throughout his/her shift

· Organize the kitchen area, floor and preparation areas are neat, ensure equipment are in good working condition

· Planning of product schedule to ensure hot bread at all times and no excess products being held or run out

· To schedule the manpower arrangement to achieve operation effectiveness.

· Demonstrates good people handling skills, able to motivate others to achieve shift objective

· Coach and provide feedback to staff on product Quality

· Ensure no run out or excessive stocks

· Order stocks for the outlet

· Handle outlet operation and management – conduct QSC (Quality, Service and Cleanliness) checks

· Able to analyze outlet data (transaction count, average check, daily sales, hourly sales figures) for production planning

· Assist to recruit new staff and handle the interview

· To do month end stock take

· Responsible for outlet’s Profit & Loss (P&L)

· Conducting staff performance appraisal

· Liaising with external vendor such as cleaner, pest control etc.

Oversee 1 outlet operations

Responsibilities:

1. Cashier and Lobby

Able to handle transactions effectively during rush hours
Be familiar with POS machine and interface
Be accurate in all transactions: purchase, return, cancel
Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers
Perform standard POS opening and closing procedures without supervision
Prepare and handle cash deposits accurately and according to SOP
Packing of breads for customer according to SOP
Dispense products from back kitchen
Assist customers in product enquiries, product pricings, promotions, etc
Perform suggestive selling and upsell products to customers
Achieve 99.5% accuracy in cash transactions
Must be able to name all products and know what the ingredients in each product are

2. Kitchen

Topping Section

Process topping for respective bread and danish types according to SOP
Euro bun toppings (in applicable outlets)
Prepare ingredients and fillings for all bun type products
Learn all products and know what are the ingredients in each product
Perform Dispensing duty to bring out freshly baked products in organized manner

Table Section

Be equipped with knowledge on using the right and required ingredients per product
Ensure right ingredients are used per product, at the correct weight per ingredient
Perform Sweet bun, Danish, Euro, Toast shaping
Perform filling for sweet breads according to product

Oven Section

Ensure right temperature and time setting per product being baked
Be equipped with the right and proper knowledge for each product before baking
Responsible to ensure all bread types (sweet bread, Danish, Euro, Toast) be baked according to standard

3. General

Ensure clean, tidy and hygienic station and overall kitchen environment
Use the right tools and equipment for the right purpose (e.g. colour code cloths to wipe different surfaces, right knives etc)
Able to setup and perform various roles without supervision
Able to perform quality control and reject inferior products
Able to dispense and display products in an organized manner
Project friendly and positive image to customers
Outlet and Display cleanliness
Tray and tongs cleaning
Able to handle customer requests and enquiry
Handle cake bookings and enquiries
Coordinate cake orders, deliveries and packaging
Able to handle customer feedback and inquiry and submit report
Able to identify and troubleshoot inferior products and maintain good quality throughout his/her shift
Organize the kitchen area, floor and preparation areas are neat, ensure equipment are in good working condition
Planning of product schedule to ensure hot bread at all times and no excess products being held or run out
To schedule the manpower arrangement to achieve operation effectiveness
Demonstrates good people handling skills, able to motivate others to achieve shift objective
Coach and provide feedback to staff on product Quality
Ensure no run out or excessive stocks
Order stocks for the outlet
Handle outlet operation and management – conduct QSC (Quality, Service and Cleanliness) checks
Able to analyze outlet data (transaction count, average check, daily sales, hourly sales figures) for production planning
Assist to recruit new staff and handle the interview
To do month end stock take
Responsible for outlet’s Profit & Loss (P&L)
Conducting staff performance appraisal
Liaising with external vendor such as cleaner, pest control etc.
Oversee 1 to 2 outlets operations

Requirements:

Minimum a GCE ‘A’ Level or Diploma holder
Preferably with 3 years’ F&B or retail experience with at least 1 year in similar capacity
Possess good management and strong leadership qualities
Willing and able to work shifts, weekends and public holidays
Good interpersonal skills and able to communicate clearly with stakeholders
Strong in customer service
Problem solver and effective decision maker
Able to work under pressure in a fast paced working environment

NATURE OF THE JOB

This is a position supports all aspects of the Global Services product lines coordinating identified process improvement opportunities through the direction and prioritization of Regional Management.

1. Analyzing current products/services, components or processes to identify opportunity for improvement. Furthermore, this position will lead in performance enhancing efforts on cost savings/value analysis, delivery and quality issues. A principle objective of this position will be to help deploy current business strategies, integrate business processes and best practice sharing and set the future direction of continuous improvement efforts throughout operations and supporting functions.

2. Develop improvement plans that can be effectively implemented into the business.

3. Working in a cross functional team environment, being persuasive and convincing to others to gain buy in and support for activities.

SPECIFIC JOB RESPONSIBILITIES/COMPETENCIES

1. Team leader and facilitator of cross functional process teams as assigned to achieve cost savings and product/service function improvements.

2. Manage critical and highly visible projects from conception to implementation.

3. Lead and complete projects including Value Add/Value Engineering and Should Cost Analysis.

4. Utilize Six Sigma, lean tools and techniques, or other methods to gather and analyze data, develop action plans and implement solutions to achieve cost savings and product/service function improvements.

5. Communicate in a professional, positive, courteous manner at all times with all levels of business associates.

6. Develop and implement short-term and long-term corrective action plans to improve product/service and process quality, cycle time, productivity, and equipment downtime.

7. Work with key business stakeholders and identified resources to build and maintain a continuous improvement environment to support an ongoing programme of change within the organization.

8. Establish criteria for tracking and reporting value improvements.

9. Identify Process Changes and Work Instruction (WI) requirements, identify appropriate WI owner and facilitate WI generation.

10. Support regional team in PI projects - identify, facilitate, coach employees in tools and techniques in project development. Develop and deliver training programs to support process improvements.

11. Complete post implementation reviews to ensure successful delivery has been achieved and that the results are sustainable. Ensure that improvements can be made for future projects

12. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operations.

13. Perform data analysis and create custom queries and reports.

14. Drive improvements of system data integrity.

15. Develop process maps, standard operating procedures, and work instructions to ensure consistent and efficient execution of processes across different entities.

16. Complete post implementation reviews to ensure successful delivery has been achieved and that the results are sustainable. Ensure that improvements can be made for future projects

17. Establish and sustain regional Quality System

BACKGROUND and EXPERIENCE

1. A bachelor degree is required, with 5-9 years of proven continuous improvement analytical experience in process improvement or similar role.

2. Self-motivated with a strong sense of urgency, and the ability to establish priorities and effectively manage time to complete multiple tasks within specified time frames.

3. Ability to work cooperatively and effectively in a team environment, including the ability to lead without authority.

4. Ability to apply problem solving techniques, with process management and facilitation skills.

5. Ability to confidently communicate to all levels of the organization and external contacts. Ability to work cooperatively and effectively in a diverse multi-cultural team environment

6. Strong analytical skills in defect prevention, root cause analysis and problem resolution, including a thorough understanding of how to interpret business needs and translate them into operational requirements

7. Strong facilitation skills and project management skills, including the ability to lead cross-functional teams.

8. Exhibits analytical skills in defect prevention, root cause analysis, problem resolution.

9. External certifications or extensive experience with as six sigma, lean methodologies, process improvement techniques, etc is required. Certified Lean Six Sigma black belt or equivalent.

10. Strong understanding of process improvement methodologies, data analysis and change management principles.

11. Proven experience in establishing and driving key management systems, such as ISO implementation.

12. Proven experience in establishing and driving key management systems, such as ISO implementation.

13. Experience in the OEM equipment and service industry is preferred.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Who We Are

Revantage is a global corporate services leader, delivering exceptional experiences to Blackstone portfolio companies and investments that enable them to thrive. As a global firm, Revantage provides a suite of service offerings with our best-in-class talent, processes, and technologies to support thousands of assets and billions in TEV across asset classes, including industrial, residential, hospitality, office, retail, and others.

Revantage Asia, headquartered in Singapore, is among four Revantage regions that also include Revantage North America, Revantage Europe, and Revantage Australia & New Zealand.

What We Value: Our Culture

Creating a culture that inspires change and momentum requires the right team. We know what it takes to lead an industry, and are looking for leaders who seek constant growth, want to excel, and continuously improve upon themselves and the industry. The culture at Revantage is built on our shared core values and commitment to be:

· Achievers – We expect high standards for ourselves and enable the success of our teams.

· Enthusiasts - We face challenges with optimism and believe anything is possible.

· Leaders - We commit to continuously improve our performance.

· Learners – We learn from our challenges, successes and the diversity of our people.

· Partners - We deliver value and positive impact to our partners.

Why This Role Is Valuable

Reporting to Head of Digital Platforms APAC, this role is focused primarily on core platforms, but not limited to, Workday, and Anaplan. This role is required to work with APAC technology leadership team, Applications team in India and the broader Revantage APAC team to help deliver and manage scalable and robust solutions to Blackstone portfolio companies in the APAC region.

You will bring strong platform management and solution focused experience combined with strong functional expertise to make right technology choices needed to ensure our platforms, projects and program implementations are aligning with global and APAC strategy, scalable and follow best industry practices balanced with innovation.

Although the primary focus of this role is platforms and information, you will be working across a variety of areas that require this role to be a generalist and not a specialist.

How You Add Value

(including but are not limited to)

• Proven experience in a systems/functional/technical platform role, with configuration experience
• Strong analytical and conceptual skills
• Ability to problem solve, derive insights and develop recommendations.
• Account maintenance, user support and workflow review.
• Interpersonal skills with high quality written and verbal communication skills.
• Ability to deal effectively with ambiguity, in relation to translating business or technical requirements.
• Strong organisational and self-management skills including the ability to quickly adjust work cycles to accommodate emerging priorities.
• Provide training and assistance to new and experienced users.
• Engaging, motivating, inspiring and working hands-on with cross-functional teams to turn ideas into solutions that deliver a user experience that aligns with the company values.
• Reviewing and assessing product releases to ensure delivery is to a best practice standard.

Key Working Relationships

External:

• Development & Integration partners
• Application partners and vendors
• Blackstone Portfolio Companies

Internal:

• Internal business leaders & stakeholders
• CTO APAC
• Head of Architecture and Engineering
• Head of Engagement & Delivery APAC
• Head of Cyber Security and Operations APAC

What You Bring To The Role

Required:

• Minimum 4 years’ experience working as a Digital Platform Manager.
• Demonstrated hands-on experience in functional with some technical configuration.
• Medium-High level of experience in Excel
• Demonstrated skills and experience in managing core financial platforms and its integration with business requirements and technical environment in a large and complex service delivery environment.
• Demonstrated ability to manage diverse activities and priorities across organisational boundaries to ensure that service delivery meets agreed service levels in a customer focused ICT environment.
• Demonstrated ability to develop and promote Service Management processes primarily incident / problem / change / release management.
• Excellent communication, leadership, and service management skills.
• Understanding of cyber security best practices.
• Visionary leader with a strategic mindset.
• Collaborative and down-to-earth approach.
• Tenacious problem-solver who challenges the status quo.

Preferred:

• Experience in Workday, Anaplan and Service Now
• Experience in managing offshore application teams

Job Description

1. To lead in BIM implementation, Standards, Modelling workflow & methodologies.
2. To liaise with Project team on BIM implementation based on Project Need & requirement.
3. To prepare, execute and maintain the BIM Execution Plan (BEP).
4. To handle Design Development, contract documentation, Authority submissions, pre-consultation, site meetings and project meetings.
5. To monitor and ensure drawing submission schedule is achieved.
6. To manage process of exchange and coordination of BIM model with consultants, clients and stakeholders.
7. Detailed knowledge of Singapore code of Practices, regulations and specifications for the construction industry.
8. Experience in implementing the BIM adoption of design authoring and collaboration technology tools in construction projects.
9. Lead a group of BIM Modelers and Coordinators from design to Construction Stage.
10. Manage and distribute project construction phase for submittals, construction models, shop drawings and schedules.
11. Any other ad-hoc duties and tasks as may be assigned

Job Requirements

1. Minimum 5 years of relevant work experience as BIM manager role. Experience in PPVC D&B projects is a plus
2. Degree holder in Architecture / Civil / M&E Engineering or equivalent qualification
3. Skill in Autocad, Revit & Navisworks is a must.
4. A positive team leader with good judgment, prompt decision-making abilities and ability to meet tight deadlines.

Position title : Events Manager

Location: Ubi Road 2

Working Days: 5 days work week, Mon-Friday

Working hours : 930am - 7pm

Salary : $5k to $6k

Job Description

Primary Function

You will manage, enhance and optimize the client’s experience in the organisation. You are the strategic coordinating person to ensure effective and efficient operations coordination from the point of sales to on-site event coordination and post-event business development. You will be fostering good rapport and maintaining strong working relationships with clients through the provision of excellent customer service, taking proactive and timely manner to the client’s needs. You shall provide a one-stop service to the client - right from the initial sales stage to the execution of the event.

Responsibilities

• Responsible for project management from detailed to execution and show calling
• Contribute creative ideas and give inputs on producing various planning and campaign proposals
• Working closely as a team and independently in the execution of events, providing proper scheduling of the project timeline to meet clients’ objectives
• Writing of proposal pitches, presentations, coordination, and management of the project
• Driving Revenue Growth and assisting in formulating Sales Strategies
• Assist with preparing budgets and provide periodic progress reports to superior/team lead for each event project.
• Keep track of event finances including check requests, invoicing, and reporting.

Requirements

• Preferable 2-3 years or above experience
• A relevant Degree or Diploma (Advertising, Mass Communications, Events Management, Marketing, Business, or Arts) is advantageous
• Advertising and Creative background are a plus

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Work Location: CBD

Responsibilities:

• Supervise the team on the review of account opening documents for both individual and entity
• Conduct periodic CDD reviews of existing clients, performing enhanced due diligence
• Perform necessary screenings and account maintenance
• Advise and coordinate with front office on the CDD requirements
• Assist in maintenance of database for annual reporting
• Responsible for systems projects, automation, and people management
• Other ad-hoc tasks assigned by management

Requirements:

• Possess Degree in Finance/Business Management with minimum 10 years’ experience in leading a team of 4 to 6 people in client Onboarding
• Strong knowledge of FATCA/CRS and requirements under MAS Notice on AML/KYC/CDD
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24121

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• 10 years and above experience as deputy contracts/contracts manager in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

• Department Store/Retail sales and stock taking duties
• Handling POS cashier system
• Outlet opening and closing shift duties
• Assist in ensuring that the retail store is clean, organized and well-maintained.
• Ensure all merchandise and price tag are properly display.
• Assist customer in after sales service, eg: exchange, refund and repair.
• Work with customers to determine their needs and then recommend the right product to solve the customers problem.
• Ad-hoc responsibilities as assigned by supervisor
• Replenish stock when necessary.
• Carry out day-to-day administrative work.
• Adhere to company guidelines and procedures.
• Other adhoc duties assigned

Requirements

*6 days work week.

*MUST be able to work retail shift hours including weekends and public holidays.

*Willing to travel island-wide

*Work well with others and be a teamplayer.

*Strong communication and interpersonal skills.

*Ability to organise, prioritize, multitask and be flexible

*Prior work experience in retail or customerservice will be an advantage.

KEY ACCOUNTABILITIES

• Perform daily cash and stock reconciliation on allocated portfolios, proactively investigate discrepancies and timely follow up of queries arising from internal stakeholders, outsourced middle office service provider, clients, counterparties, custodians and fund administrators
• Maintain ownership of daily cash and stock breaks and proactively follow up with respective teams for breaks resolution
• Review monthly valuation reports and perform NAV reconciliation
• Work with outsourced service provider to ensure timely processing of mandatory and voluntary corporate action events across all markets. This includes gold copy validation and creation, sending of election instruction, event processing and settlement and resolving reconciliation breaks
• Oversight of outsourced middle office service provider, proxy voting provider, security lending agent and tax reclaim partner
• Regularly update internal procedure to ensure that they remain current and relevant
• Perform on-going review of existing processes to ensure control and oversight on middle office service provider remains robust and efficient
• Collaborate with other teams, functions and entities to identify opportunities and drive changes for new and improved workflows and deliver service excellence
• Act as the main liaison point to manage change requests and ad hoc queries raised by stakeholders
• Proactively respond to queries from all stakeholders and manage expectation, develop and maintain relationship

-------------------------

EXPERIENCE / QUALIFICATIONS

• 4-6 years of relevant working experience in reconciliation, fund accounting or corporate action related role
• Subject matter expert for reconciliation and/or corporate action
• Familiar with SWIFT messaging
• Strong understanding of end-to-end asset management operations, particularly in fundamental of reconciliation and client reporting or corporate action and income events
• Strong understanding of operational risk and control framework
• Excellent and proven verbal and written communication skill
• Proficient using Microsoft Outlook, Excel and Word
• Prior experience of Aladdin is preferred
• Meticulous, with good attention to details
• Ability to see “big picture” and challenge status quo
• Strong team player
• Able to take initiative and work independently in a fast-paced environment
• Adaptable and embrace changes

Role Description:

We are seeking a highly motivated and proactive Operations Manager Trainee to join Moat Master Cleaner LLP. This role offers a unique opportunity for individual who are eager to learn and grow within the cleaning industry. As an Operations Manager, you will undergo comprehensive training and development to prepare you for a successful career as a fulltime Operations Manager within our company.

Skills/Responsibilities

1. Training and Development:

• Participate in a structured training program designed to provide

comprehensive knowledge of our company's operations, policies, procedures,

and industry best practices.

• Learn about daily tasks and decision-making.

• Complete hands-on training in various operational tasks, including

scheduling, inventory management, quality control, and customer relations.

2. Operational Support:

• Assist in the coordination of daily cleaning operations, ensuring adherence to

established standards of cleanliness and efficiency.

• Collaborate with team members to optimize workflows, allocate resources

effectively, and address operational challenges in a timely manner.

• Monitor inventory levels of cleaning supplies and equipment, and assist in

procurement activities as needed.

3. Quality Assurance:

• Conduct regular inspections of cleaning sites to assess the quality of work

performed by cleaning crews.

• Identify areas for improvement and implement corrective actions to maintain

high standards of cleanliness and customer satisfaction.

• Respond promptly to customer feedback and complaints, and work towards

swift resolution of issues to uphold our reputation for excellence.

4. Leadership Development:

• Demonstrate strong leadership potential by effectively communicating with

team members, providing guidance and support, and fostering a positive work

environment.

• Take initiative in assuming leadership responsibilities as assigned by senior

management, and actively contribute to team meetings and brainstorming

sessions.

5. Compliance and Safety:

• Ensure compliance with all relevant health and safety regulations, and

promote a culture of safety awareness among team members.

• Assist in conducting training sessions on safety protocols and procedures,

and enforce adherence to safety guidelines in all operational activities.

Duration of Attachment offered: 6 months

We are seeking a dynamic and experienced Cafe Assistant Manager to join our team. The Assistant Manager will play a crucial role in supporting the day-to-day operations of the cafe, ensuring exceptional customer service, managing staff, and contributing to the overall success and growth of the business. This role requires a passion for the hospitality industry, strong leadership skills, and a commitment to delivering an outstanding experience for our customers.

Key Responsibilities:

• Supervise and motivate cafe staff to achieve performance targets and provide exceptional customer service.
• Train and onboard new employees, ensuring they understand company policies, procedures, and customer service standards.
• Schedule shifts, manage payroll, and oversee staff performance evaluations.
• Maintain high standards of cleanliness, organization, and presentation throughout the cafe.
• Monitor customer feedback and respond to inquiries or complaints in a professional and timely manner.
• Ensure that customers receive prompt and courteous service, and that their needs are met efficiently.
• Assist in managing inventory levels, ordering supplies, and controlling costs to meet budgetary goals.
• Implement and enforce health and safety protocols to ensure a safe environment for both customers and employees.
• Collaborate with the marketing team to develop and implement promotional campaigns to attract new customers and retain existing ones.

Requirements:

• 3-4 years experience in a supervisory or managerial role within the hospitality industry, preferably in a cafe or restaurant setting.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication skills, both verbal and written.
• Familiarity with health and safety regulations and food hygiene standards.
• Minimum education qualifications: Diploma in any field.
• Flexibility to work evenings, weekends, and holidays as required.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our Client:

Be part of a legacy that spans almost five decades in the vibrant seafood. Our client is charting a course for Sustainable Seafood Excellence, boasting a legacy of 50 years. As a pivotal player in the seafood industry, they have amassed a wealth of knowledge and forged enduring relationships. At the heart of their success is a team of dedicated industry experts, strategically positioned to make a global impact.

Heading the Fleet Workshop, the Fleet Workshop Manager plays a pivotal role in overseeing the engineering aspects of the diverse fishing fleet, which includes Purse Seine, Pole and Line fishing vessels, and support vessels. Collaborating closely with senior management, the Fleet Technical Manager, Fishing Masters, and vessel Chief Engineers, this position ensures the seamless operation of the fleet and actively works to minimize downtime. The Fleet Workshop Manager's responsibilities encompass not only technical oversight but also strategic coordination to uphold the efficiency and functionality of the vital fishing assets.

The Responsibilities:

• Collaborate with the Fleet Technical Manager and Vessels Chief Engineers to coordinate and supervise repairs for all vessels, including Purse Seine, Pole and Line, and Scout/Support vessels
• Effectively manage and assess workshop staff, structuring daily and weekly work schedules in alignment with the fleet's requirements
• Provide detailed reports on all daily workshop activities
• Implement and oversee training initiatives for the development of local engineers within the workshop
• Organize and maintain workshop supplies, machinery, and tooling, ensuring regular inspections for proper and safe operation
• Contribute to the preparation of workshop budgets, encompassing annual Capital investment budgets and associated activities
• Address staff issues by reporting to HR and the Director of Operations, actively managing staff performance, recommending incentives, and issuing necessary warnings when required

The Requirements:

• Possession of a Master or Chief Engineer certification
• Substantial industry experience, with a focus on tuna purse seiners
• Previous experience in the management of fleet or shipyard workshop operations
• Direct experience with tuna fishing vessels is not necessary but will be advantageous

Physical Demands/Working Conditions

• As a fleet workshop manager, you'll be working in a versatile setting encompassing office spaces, outdoor areas, and onboard locations, often requiring flexibility beyond standard business hours. Regional travel may be necessary. During travel, expect a shift in work environments and increased exposure to various weather conditions

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: JO-240308-346143

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Who we are

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,300 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management, with a strong focus on decarbonation and decentralization.

Our +120,00 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise:

• Asset management
• Energy transition services
• Energy supply & global commodities
• Risk management & market access

In GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.
More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context

Climate targets are becoming a very important point on the energy transition roadmap of our corporate clients, with many claims being made by 2030.

Within GEMS, the Carbon Desk and APAC Green Solutions Desk aim to develop joint upstream origination capabilities to originate high quality carbon offsets for our global portfolio and manage dynamically our positions to ensure carbon assets turnover.

The role will involve a double reporting line, to the head of carbon desk in Europe and to the head of APAC Green desk in Singapore.

Role & responsibilities

• Develop relationships with reputable project developers in the APAC region
• Structure & negotiate long term VERPA with innovative structures adding embedded optionalities in the portfolio in order to grow our network of developers and partners
• Perform project due diligence to evaluate project risks and identify potential mitigants
• Follow risk and governance framework to get deals validated and reach PnL targets
• Collaborate with Trading and Downstream origination teams to develop & pitch structured product offers for their clients
• Work with downstream origination team to analyze client needs, gather market intelligence and identify industry trends
• Conduct thorough market research and analysis to inform trading strategies and decisions
• Develop and maintain relationships with key market stakeholders, including carbon exchanges, project developers, and brokers
• Ensure all trading activities adhere to relevant market regulations and standards
• Collaborate with internal teams, providing market insights and data to drive strategic planning and decision-making
• Contribute to automate and digitalize operations, processes and reporting

Key skills, knowledge and abilities

• Around 10 years of experience in Business development/ structured origination with proven track record of closing deals and maintaining strong relationships with suppliers/clients; Preferably focus on energy/carbon markets
• Passionate about the energy transition & sustainability
• Strong knowledge of the carbon products and markets (project based carbon standards, technologies and project development processes and global carbon reporting standards (GHG protocol, ..)
• Master degree in Economics, Finance, Business admin or quantitative studies ideally with evidence of a focus on environmental or sustainability issues
• Taste for regulatory matters – and ability to link them to business opportunities
• Strong negotiation skills
• Experience in Project finance and Portfolio management & trading is a plus
• Result-oriented hands-on approach and ability to manage multiple workflows
• Reliable, rigorous and detail-oriented
• Stress resilient
• Team player, communicate easily and ability to interact/cooperate with a variety of different profiles (traders, analysts, quants, sales, support functions, etc.))
• Excellent written and oral command of English

Location: Singapore, with travelling

Who we are

Crédit Agricole Corporate and Investment Banking (Credit Agricole-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications.

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Summary of Position

In a challenging and multicultural environment, we seek a senior ITSM Manager to join the control tower section.

• The ITSM Manager is assigned to lead and improve the Incident, Problem, Configuration and Service Quality of IT Production Services in the bank. A key component of this role is to ensure consistency and control over the management of major processes.

• The ITSM Manager has overall responsibility for enforcing proper execution of the process.

• He is accountable for the process improvements and training of teams. He is also responsible to identify gaps in the process and engage all the Service Operations teams for improvements.

• ITSM Manager is also responsible for creation of periodic and on-demand reports for the senior management.

Main Responsibilities

Incident Management

• End to end ownership of the Major Incident with the aim to minimize the time to restore.

• Ensure the IM team coordinates with all support engineers involved in the troubleshooting with the possibility to involve other support groups.

• Ensure a systematic process is followed for all Major Incidents from opening to closure.

• Ensure that Incident Managers assess Incident complexity and decide to apply the Crisis Management process if required: trigger and liaise with the Crisis Manager to manage communication with and escalation to Executive management.

• Track incident progress to resolution and responsible for communicating progress to higher management and transverse relevant teams. Prepare clear and concise comms and publish them based on the priority of the incident.

• Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies.

• Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. As a last resort, responsible for choosing between resolution solutions, or escalating in case of disagreement between technical teams and after assessing all impacts with relevant stakeholders (Experts, Managers and / or Business line IT)

• Ensure consistency of the incident documentation / references across all systems.

Problem Management

• Ensure that the Problem Manager plays a pivotal role in building a problem management procedure for the support teams to follow.

• Ensure that there is a clearly defined RACI, different root cause investigation methodologies are promoted and support teams are trained on the problem management process & procedures

• Enforce proper execution of the process

• Oversee all the KPIs and have management meetings to review opportunities for improvement.

• Provide recommendations for process development, monitoring reports and performance measurements

• Coach teams on analytical and systematic approach to problem solving.

Configuration Management

• Ensure administration and execution of the configuration management process and ensuring CMDB data integrity.

• Ensure that the Configuration Analyst is working closely with other technology teams to define, update, and monitor Configuration Items (CIs)

• Leverage business knowledge and technical expertise to participate in business process improvements and engage in demonstrations, present value propositions, and proof of concepts

• Oversees configuration audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with CI owners to remediate data inaccuracies.

• Monitor health of the CMDB, recommending process, design, or operational updates to reduce time and cost requirements for CMDB upkeep and improve overall data quality

• Automation – Work with RUN/Build team to automate feeds and CI fields

Run Quality

• Work with different teams such as the Permanent Control to track and ensure an efficient implementation of General Inspection recommendations for internal and external audit

• Work with Permanent Control for Annual Risk Assessment

• Oversee and follow-up on Audit recommendations by collaborating with ISAP and relevant parties (CACIB, CAGIP and RPC teams)

• Ensure all flash card of cosmos are reviewed for accuracy with clear documentation of execution steps

• Ensure all transverse cosmos controls with Control Tower ownership are submitted on time with requisite evidence.

• Ensure team compliance to process through periodic audits (e.g. Change Management and Service Request) and facilitate team in identifying areas of improvement

• Ensure implementation and regular review of quality process and framework with ISAP Senior management

• Work with different teams to ensure that all documentation is up-to-date and validated by all parties

• Ensure evolution of Knowledge Management audit with periodic review with Service Managers

• Participate and represent ISAP in the Run/process review governance with Head office Paris.

• Facilitate team on usage of Knowledge Management wiki know-how

• In partnership with the Process Owners, ensure a good adherence with all ITSM Processes and with associated Service Level Agreements.

• Audit quality KPIs periodically to ensure compliance to policy and standards

• Ensure team compliance and mandatory participation for Quiz

• Support transformational activities and Service Improvement for ITIL processes in ServiceNow

• Understand and articulate in practical usage terms the relationship between Change, Incident, Problem and Request, in order to recommend workflows and service improvements across the processes

• Provide guidance and direction to RUN staff on day-to-day process support activities (e.g. Service Request and Change Management.)

• Ensure efficient and effective integration between assigned process areas and other related ITSM process areas (e.g. Service Request, Change, Configuration Management, etc.)

• Provide best-practice guidance to all teams around effective utilization of ITSM processes

• Ensure efficient usage of machine learning to identify trends and drive automation opportunities

• Data driven initiatives for automation of Service Requests

• Oversee and execute ITSM projects and related initiatives with little to no supervision

Skills sought

Soft Skills

• Leadership with ability to do efficient multitasking

• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

• Client Oriented with Strong Relationship management with experience in IT Support and Service Management

• Reactivity and ability to solve problems by using different methods

• Ability to learn and adapt and to be proactive

• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

• Ability to work under pressure

Requirement

• Infrastructure or Application support hands on experience of 8-10 years is mandatory

• Overall IT experience: 15 Years +

• Crisis Management

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

• Having knowledge about monitoring tools and scheduling jobs would be plus

• Good understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, CTRL-M, MQ)

• Technologies and/or Applications background with ability to grasp impact and interdependencies

• Willing to work in a shift (between 8:30 am - 1 am SGT)