Total 26,740 service centre manager job vacancies in Others category in Singapore

Sample assistant manager job description

Happy 168 Cleaning Pte ltd company is poised for growth, and we need an assistant manager to support our senior management team along the way. Because we’re known for exceptional customer experiences, we’re looking for an assistant manager who can be the face of our company, providing attentive service at every turn. The ideal candidate will be well-versed in all areas of business, with specialized skills for interviewing, scheduling, delegating, and motivating. The assistant manager will be an inspiring team member who’s ready to ensure productivity and quality performance to achieve our long-term company vision.

Objectives of this role

• Gain a complete understanding of specific goals, objectives, and audiences
• Help build a well-developed and high-performing team that works together effectively
• Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the work environment is inviting and well-stocked
• Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
• Monitor performance and report on progress
• Adhere to department policies and procedures

Responsibilities

• Partner with senior managers to ensure quality customer service and help supervise team members who have diverse talents and responsibilities
• Meet regularly with senior managers to develop and report on strategic plans for team objectives
• Manage controllable expenses and supplies within approved budgets to achieve profitability targets
• Fill in for senior managers as needed, oversee budgets, and coordinate schedules, inventory, and supplies
• Monitor customer and client satisfaction and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to senior managers
• Track performance and conduct employee reviews

Required skills and qualifications

• Proven experience in retail or corporate management roles
• Strong leadership, communication, and collaboration skills
• Competency with CRM software
• Experience conducting performance reviews

Preferred skills and qualifications

• Related diploma or equivalent
• Knowledge of inventory management
• Ability to lead team-building initiativesObjectives of this role
• Gain a complete understanding of specific goals, objectives, and audiences
• Help build a well-developed and high-performing team that works together effectively
• Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the work environment is inviting and well-stocked
• Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
• Monitor performance and report on progress
• Adhere to department policies and procedures

Responsibilities

• Partner with senior managers to ensure quality customer service and help supervise team members who have diverse talents and responsibilities
• Meet regularly with senior managers to develop and report on strategic plans for team objectives
• Manage controllable expenses and supplies within approved budgets to achieve profitability targets
• Fill in for senior managers as needed, oversee budgets, and coordinate schedules, inventory, and supplies
• Monitor customer and client satisfaction and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to senior managers
• Track performance and conduct employee reviews

Required skills and qualifications

• Proven experience in management roles
• Strong leadership, communication, and collaboration skills
• Competency with CRM software
• Experience conducting performance reviews

• Maintaining the appropriate physical appearance and stamina needed for performances.
• Learning, memorizing, recording, rehearsing, and performing songs.
• Networking with chinese speaking customers
• Involving with daily & monthly stage performance (ie. Singing)
• Work schedule required to attend events at night
• Ability to work independently and collaboratively
• Possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills, talent and singing skills, must be friendly, independent, aggressive, and has the ability to work as part of a team.
• Ability to modulate voice and change pitch to match each song type
• Experience in live performances or shows would be advantageous.
• Able to work in Night Entertainment Clubs

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Assist project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice.
• Ensure that all project quality records and quality audit plans are maintained.

Job Requirement:

• Candidate must possess Bachelor Degree in relevant discipline
• Minimum 10 years of experience in procurement preferably I construction/ civil engineering industry.
• Candidates with experience in LTA projects would be preferred.
• Must be familiar with safety procedure within the site
• Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Have experiences in working in large scale projects.
• 6 Days work per week.
• Location: Tampines.

Job Description:

• Strategic plan to oversee the operations.
• Manage routine and periodic works and ensure completion rate is achieved as set out in KPI
• To recruit and ensure sufficient manpower to carry ou works
• Ensure Standard Operating Procedures are strictly adhered to
• Address staff issues, disciplinary matters and follow up with reports as documentation
• Conduct inspection when required
• Conduct investigation to feedbacks, incidents and provide prompt response within the turnaround time
• Furnish monthly report
• Cost control management
• Communicate clearly to the team and ensure information is disseminated accordingly
• Conduct monthly meeting with the team and recommend proactive or remedial action
• Work with and through management to develop and implement actions profitability to company
• Improve existing processes and suggest productivity improvement methods
• Clients liaison and handling

Requirement:

• Minimum Diploma or equivalent qualifications from recognized institution
• Minimum 5 years relevant experiences as managerial position. Candidates with working experiences in the cleaning/ hospitality industry are welcome to apply
• Experience in supervising a team
• Good command of written and spoken English
• Well verse in MS Office Applications
• Able to perform night duty/weekend/ Public Holiday as and when required

Job Description：
Responsible for the operational management of bikes by the city operations team, accountable for key metrics such as the effective operation of bikes and the activation of bikes.
Establish and enhance efficient partnerships, including with transportation management companies and government departments. Improve and achieve various business goals set by the company.
Build and improve an efficient work system and process methodology, follow through with implementation and continuous optimization, ensuring the highest level of product experience and business efficiency.
Manage the city operations team, effectively motivate and enhance team efficiency and outcomes, continuously improve and optimize the team's business and organizational capabilities.Job Requirements:
Possess mature team management skills with at least 3 years of team management experience, managing teams of no less than 10 people.
Have a strong awareness of data and logical thinking, able to dissect complex issues and focus on key problems.
Possess a strong sense of goal orientation and responsibility, capable of leading business and teams to breakthroughs in larger business scenarios, and consistently addressing challenges.
Have excellent cross-departmental collaboration skills, able to effectively integrate various resources to promote business development.
Possess the ability to recruit and nurture talent, continuously identify and discover outstanding individuals both internally and externally.
This position requires residency in other countries (Southeast Asia or Europe, etc.). Please refrain from applying if you are not open to relocation.

Bilingual in English and Chinese

Candidate will participate in the following tasks:

· Lead in business proposals

· Assist in the writing of business proposal submissions

· Review of tender contractual requirements

· Provide advise on legal and contractual matters

· Maintain and develop relations with clients, sub-consultants and business partners

Requirements:

· A recognized degree in civil engineering or quantity surveying

· Minimum of 8 years of relevant working experience in the construction industry

· Those with legal and contractural background will have added advantage

· Bilingual in English and Chinese

· Proficient in MS Office applications and PowerPoint Presentations

· Possess excellent communication skills both written and verbal

· Possess excellent people skills

· Candidates with good relevant qualifications and experience will be considered for senior positions

If you wish to have the opportunity to work in an international consultancy firm which offers attractive remuneration, a 5-day week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact telephone number to

2 International Business Park #06-08

The Strategy Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified.)

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

RESPONSIBILITIES:

Tender: (Main Scope)

• To manages and prepares all the cost estimates for tender projects.
• Involves in value engineering and determining the price of the service.

In Project: (Supporting Role)

• To provide support in projects to check and ensure timely upstream claims to clients are maximize to the company interest including variation order.
• To report any major contractual status, arise after discussion with project sites.
• Update any changes in project budget.
• To ensure accurate and timely payment response are certified to the subcontractor’s monthly claim.

REQUIREMENTS:

• Recognized Bachelor Degree in Quantity Surveying, Construction Electrical/Mechanical Engineering or its equivalent
• 10 years of relevant experiences in Mechanical and Electrical/General Construction/Civil Construction experiences or its related field
• Involve from pre-contract stage to post-contract stage
• Proficient in computer skills and Microsoft Office Suite
• Able to analyze financial records and apply data to improved results
• Strong aptitude for numbers, spreadsheets, and financial reports

Responsibilities:

• Prepare and evaluate equipment to be used in on-site troubleshooting and analysis
• Review work order and related documentation to determine tasks to be performed in the troubleshooting assignment
• Discuss assignment with internal technical representatives and customer’s representative to understand the nature of the problem and ensure that the product was properly assembled according to specifications
• Assist with coordinating the installation of hardware as required
• Test mechanical and electrical components, using the appropriate tools, and replace faulty components as necessary
• Track and trend on-site problem detection and resolution
• May train customer’s staff as required
• Make technical recommendations on product improvement, reliability and troubleshooting techniques and tools based on product performance
• Work closely with senior engineers on the resolution of the more complex and difficult problems in the field
• Train lower level technicians
• Monitor processes and assemblies for product Design for Manufacturability (DFM) issues and drive feedback through appropriate channels
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction

Requirements:

• Nitec/ Higher Nitec in Engineering with 1 -2 years of relevant experience. Fresh Graduates are welcome to apply
• Diploma in Engineering with few years of relevant experience will be considered for Engineer position

Requirements:

• Hold a university degree and/or possess a minimum of three (3) years of relevant work experience.
• Demonstrate effective leadership, control, and communication skills, as well as the ability to collaborate within a team.

Operating under the supervision of the Commercial Manager, the Assistant Commercial Manager is tasked with the following responsibilities:

• Ensuring that vessels under full management adhere to contractual terms outlined in the respective management agreement.
• Informing Technical Superintendents about the management agreement for vessels under their oversight.
• Generating accurate and timely monthly and quarterly accounts/reports.
• Collaborating with the Commercial Manager and respective Technical Superintendent to control and monitor vessel budgets.
• Establishing communication channels with Owners regarding budgetary matters.
• Possessing a comprehensive understanding of the Company’s Management System.
• Effectively implementing the Company’s Management System.
• Contributing to the development or amendment of procedures.
• Promoting and supporting continuous improvement efforts.
• Preparing budget proposals in coordination with Technical Superintendents and Technical Fleet Managers.
• Submitting budget proposals to vessel owners by the end of each calendar year, ensuring follow-up on relevant issues until approval.
• Distributing approved budgets to all concerned parties.
• Overseeing the purchasing function to control costs.
• Undertaking special tasks and projects as directed by the Commercial Manager or Technical Director.
• Collaborating closely with Technical Department Managers.
• Arranging purchasing training sessions for Purchasers.
• Ensuring that purchasing services align with the purchasing manual.
• Verifying that Purchasers maintain the computerized purchasing program.
• Demonstrating a thorough understanding of the Company’s Management System.
• Effectively implementing the Company’s Management System.
• Contributing to the development or amendment of procedures.
• Promoting and supporting continuous improvement efforts.
• Evaluating suppliers’ performance in collaboration with all Company offices and affiliates.
• Assisting the Commercial Manager in monitoring the company’s financial exposure on each Client and notifying Top Management of significant exposures.

Responsibilities:

• Maintain a deep knowledge of company products and services
• Establish a strong relationship with prospects during consultations or over the phone
• Identify clients' needs and requirements and propose suitable solutions
• Maintain a good after-sales relationship with clients and ensure their enquiries are handled promptly
• Resolve complaints and issues efficiently and in a timely manner
• Ensure client satisfaction

Requirements:

• Minimum of 1 to 3 years of experience in sales, B to C Sales experience is preferred
• Sales experience in client facing role is ideal
• Experience as a relationship manager, in customer service, or a similar role
• Excellent interpersonal and communication skills
• Good conflict resolution and problem-solving skills
• Self-motivated, results-driven, and target-oriented
• Ability to work independently and collaboratively in a fast-paced environment
• Leadership and team management skills
• Proficiency in using CRM systems and sales tools
• Customer-oriented
• Availability to start immediately is preferred
• Chinese language fluency required in order to attend to Chinese clients

Work Schedule:

• Monday - Friday
• 9am to 6pm
• 5 days / week

JOB SUMMARY

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.

JOB DUTIES AND RESPONSIBILITIES

1. Manages the console (e.g. DND, busy verify lines).
2. Receives and transfers all calls to respective extensions and rooms.
3. Assisting and providing information for all callers.
4. Take down messages for guests.
5. Ensure checklists are done accurately.
6. Monitoring all the telephone printers – for wake up calls.
7. Assist to carry out emergency and evacuation procedures.
8. Responsible for morning calls
9. Take down and programme morning calls.
10. Ensure all morning calls are answered.
11. Update the Back Office information white board.
12. Monitor the contingency reports every hour.
13. Maintaining an updated telephone extension list.
14. Assisting guests with outgoing phone calls.
15. Assisting guests with new reservations after office hours.
16. Ensuring all guests’ complaints and feedback are recorded in Empower (GXP).
17. Maintain effective service in line with the Hotel’s Corporate Image
    - Company’s Grooming Standard
    - Standard Operation Procedures
    - Departmental Policies
    - Corporate Policies

18. Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

19. To ensure and follow established procedures and compliance as per LSOP guidelines.

20. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 1-2 years of relevant working experience in handling Call Centre Operations.
• Full-Time position(s) available.
• Rotating shift work basis.

We regret that only shortlisted applicants will be notified.

The Client that we’re partnering with is a renowned international bank.

Roles and Responsibilities

• Engage and prospect new offshore clients within the SEA region
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

To put yourself in the running for this exciting opportunity, click on the "apply now" button! Alternatiely, you may email Claudia at 68183141 or [email protected] for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597

about the company

The client that we are partnering with is one of the world’s leading bank and they are looking to expand their team of relationship managers to service the expanding base of customers.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

The Nurse Manager is responsible for the smooth and effective operations of her department and to ensure that the department works in alignment with the goal set by the hospital. She is also responsible in ensuring that the department attains the high standard of nursing care and conforms to the quality systems and procedures of the hospital.

JOB SPECIFICATIONS

• Registered with Singapore Nursing Board
• Degree/Diploma in Nursing
• Post basic/Advance Diploma in Nursing
• Post graduation in Management/Leadership
• At least 10 years of clinical experience with 3 to 5 years in Managerial role (Performance Management, Manpower Rostering, Budgeting, Staff Grievances/Disciplinary Issues
• Candidate with proven experience in managing Multidisciplinary Department would be an advantage
• Able to commit 2 rotating shifts

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

• rovide full spectrum of secretarial and administrative support
• Oversee and coordinate daily administrative operations, ensuring efficient and effective office management.
• Develop and implement administrative policies and procedures to improve organizational efficiency.
• Supervise and provide guidance to administrative staff.
• Manage office facilities and resources, including equipment, supplies, and maintenance.
• Maintain records and files, ensuring compliance with company policies and legal requirements.
• Handle employee-related administrative tasks, such as onboarding, flight and hotel bookings, visa etc.
• Organize receipts and invoices
• Keep track of liquor inventory
• Liaise with internal departments and external stakeholders to facilitate smooth communication and collaboration.
• Identify areas for process improvement and implement solutions to enhance administrative workflow.
• Manage office related tasks.
• Ad hoc duties assigned by Director.

Requirements

• Preferably able to speak fluent Man.darin
• Proactive and experience in administration
• Good in MS Office
• Can work independently, good in problem solving

Responsibilities:

• You will lead the strategic planning, monitoring, and maintenance of security operations.
• You will monitor security systems effectively, ensure the ongoing maintenance of security operations and respond promptly and efficiently to security incidents
• You will conduct ongoing assessments of existing security programs and protocols, as well as plan for future enhancements.
• You will oversee budget management and team supervision, ensuring the effectiveness of security measures and incident response.

Requirements:

• Minimum a Degree in Cybersecurity or its equivalent.
• Minimum 8 years of relevant working experience.

Benefits Summary:

• Financial institution
• Basic up to $4500 + Performance bonus
• Monday to Friday 9.30am to 6.30pm
• Location: Chinatown Point
• The company car is provided. (Is not allowed to drive home, have to park back at the office building.)

Responsibilities:

• Oversee a portfolio of accounts to guarantee punctual debt collection and retrieval.
• Undertake in-person visits to engage with clients and reach settlements through negotiation.
• Coordinate with legal counsel to initiate legal proceedings for debt recovery, as required.
• Maintain precise and current documentation of all collection efforts.
• Uphold exceptional customer service standards while adhering to company protocols and guidelines.
• Work in partnership with internal departments to address disputes and disparities.
• Enhance the debt collection process continually by identifying opportunities for greater efficiency and effectiveness.

Requirements:

• A minimum of 5 years of field collection experience, preferably in the financial services industry.
• Legal experience or knowledge related to debt recovery processes.
• Strong negotiation and communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• High level of integrity and professionalism.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office Suite.
• Possess a Driver's license. (Class 3A)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

907

Job Summary:

The main scope of this position is to manage and prepare all the cost estimates for marine/ coastal related tender projects. Involves in value engineering and determining the price of the service.

This position will provide support in projects to check and ensure timely upstream claims to clients are maximize to the company interest including variation order. To report any major contractual status, arise after discussion with project sites. Update any changes in project budget and to ensure accurate and timely payment response are certified to the subcontractor’s monthly claim.

Job Description:

Tender:

• To manages and prepares all the cost estimates for the marine related tender projects. Involves in value engineering and determining the price of the service.
• Support the new project in the following:
• Analyse upstream contract terms and identify possible risks and opportunities related to the application of contract clauses.
• To compute quotations from specialists/sub-contractors, prepare competitive comparison for cost committee prior for negotiation and award contracts.
• To join the procurement team on complex contracts and negotiation in accordance with company policies and legal requirements
• Support negotiation of contract terms and assessment of contract proposals
• Draft, review and issue contracts and agreements (between customers and the company, with Sub-Contractors and Suppliers)

Commercial & Contracts:

• Prepare Extension of Time and prolongation costs claims with the aid of external consultants.
• Involve and advise requests for equitable adjustment, contract disputes and contract claim with client/consultants and subcontractors with the aid of external consultants.
• Consolidate the report to the management on defence against claims, disputes or conflicts and contractual non-compliance issues during monthly reporting.

Others:

• To check and ensure timely upstream claims to clients are maximize to the company interest including variation order.
• To report any major contractual status, arise after discussion with project sites.
• Update any changes in project budget.
• To ensure accurate and timely payment response are certified to the subcontractor’s monthly claim.

Requirements:

• Recognised Bachelor Degree in Quantity Surveying, Civil Engineering or its equivalent
• 10 years of relevant experiences in marine and/or coastal projects experiences or its related field
• Involve from pre-contract stage to post-contract stage

Job Scope
-Resolve request, issues and handle customer inquiries.
-Proactively coordinate with sales team on communicating on customer requirements
-Achieve 90% on time delivery for customer requests
-Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment.
-Update and maintain accurate records on customers' status
-Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
-Providing on job training

Requirement
-Minimal prior experience welcomed
-6 day off per month
-Ability to converse in both Chinese & English is required
-Proactive and always seeking new ways to improve yourself and your role
-Only serious candidates will be considered

Company Benefits
-Competitive Salary
-Mentorship and On-going training
-Exposure to South-East Asia Team and management

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To assist the Outlet Manager in the day-to-day operations.
• To achieve team targets, ensure colleagues’ engagement and guests’ satisfaction.
• Assist the Outlet Manager in implementing business plans.
• To ensure efficient and effective F&B operation of the outlet
• Involve in staff control and handling people issues.
• Perform store-level support functions including customer service, maintenance, repair, cleaning, re- stocking scheduling, day-to-day operations, cashiering, loss prevention and back-office support.
• To assist in F&B beverage promotions
• Monitor and assist Outlet Manager on food and beverage menu update.
• Provide training; improve colleagues’ knowledge on food, beverage, and service.
• Ensure that quality standards are met, and service distinctiveness is practiced.
• Promote work environment where employees feel valued, involved, and appreciated.
• Ensure compliance with corporate and hotel operational policies, guidelines, and procedure.
• Participate in meetings on financial, operational, and service.
• Prepare annual outlet’s budget and update monthly forecast with Outlet Manager or F&B Operations Manager
• Ensure revenue is maximized and labor costs and expenses are in control.
• Monitor volume of business and related labor requirement forecast and control.
• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
• Monitor food quality, portion control, and provide feedback to culinary team.
• Solicit and review customer and group critics on quality and service/product provided.
• Ensure colleagues are effective and well trained and deviation from service procedure is corrected through on the job training.
• Ensure that established control procedures, liquors’ law and regulations are followed.
• To perform any other duties that may be assigned by the Management.

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Senior Category Manager Logistics, Singapore

Are you interested in working at a market leading multinational company? At Grundfos, we develop, produce and sell some of the worlds’ most efficient and energy saving pumps and pump solutions across the globe. We support our customers save natural resources and reduce climate impact. With us, you will be part of an international workplace where innovation, collaboration and development are front and centre in everything we do. Grundfos is financially independent, stable company, where next to our customers, employees are also number one of us. Grundfos provides free professional training and personal development opportunities in an international environment.

What is the job about?

Deliver consistently high Customer satisfaction on behalf of the Global Indirect team within Group Purchasing as business Partner for the group functions and business stakeholders. Conduct Value Based Sourcing within

the logistics category. A continuously optimization of the Operational Excellence, Innovation and Sustainability delivered from Suppliers. TCO (Total Cost of Ownership) optimization in the Logistics industry/category. The role reports to Logistics CoE (Centre of Expertise) Head .

Your main responsibilities

Strategic Sourcing Process related activities:

• Responsible to develop sourcing strategy to support Business strategy and roadmap
• Manage a portfolio of supplies with regards to development, implementation, and alignment between Global and Regional sourcing strategies
• Provide leadership in supply market intelligence research and analysis activities for visibility in key cost drivers and market trends, industry best practices
• Responsible for value & savings delivery for the category
• Optimize suppliers portfolio
• Lead negotiations/tendering process
• Ensure favorable and compliant contracts closure implementation and management
• Act as a Business Partner for the Group function: understand the business strategies, needs and requirements while challenge requirements, policies, existing solutions and concepts

Ensure foundation for Supplier Relationship Management, data transparency and reporting abilities for indirect suppliers, including but not limited to:

• Facilitation of business reviews
• Definition and maintenance of preferred suppliers lists
• Suppliers performance assessment and development
• Savings, cost avoidance, spend per net sales
• Days Payable outstanding
• Value creation beyond price through collaborative development of spend management, supplier portfolio and performance, quality, sustainability, partnership and innovation
• Supplier performance assessed against Grundfos key business requirements within the category
• Contracts management with external suppliers in compliance with Group policies, standards and requirements on sustainability, ethics and Grundfos values

Your background:

We imagine that you have:

• Being enthusiastic about logistics and supporting climate impact projects
• Good English communication in written and spoken
• Minimum 5 years professional experience within sourcing in a global organization for the specific category
• Experienced in communicating at senior executive level as well as other levels internally as well as externally (typical counterpart in relationships and strategic negotiations will be managing directors or senior executives)
• Analytical and strategic thinking, have good computer skills like database, power-point etc
• Result- and action oriented
• Persuading and Influencing skill
• Capable of traveling (approximately 30%)
• Experience formulating logistics strategies and concepts
• Able to visualize logistics strategies and concepts
• Capable delivering results and meeting customer expectations

Job Description

1. To provide general management support throughout the hotel at all times monitoring guest satisfaction, security, employee activity and handling all guest complaints.

2. To conduct hotel and rooms inspection on a daily basis and bring up any outstanding matters to the attention of the Department Heads concerned and follow up whenever necessary.

3. Meeting with Front Office Manager daily in order to follow up on any outstanding matters and updating of daily happenings.

4. To perform check-in and check-out for the guests.

5. To attend Rooms inspection with Housekeeping and Engineering teams to ensure top quality accommodation is provided for out esteem guests.

6. To conduct Front Office daily briefing. Be aware of all happenings in the hotel including management decisions, new directives, new rates, etc.

7. To handle issues or guest complaints promptly and efficiently to meet guests' needs as well as the interest of the Hotel. Provide assistance to guest's special requests if possible and record in the DM's Log Entry.

8. To log all activities and happenings in the Hotel including all irregularities and report to Front Office Manager any unusual occurrences such as accidents, theft, etc. Follow up on ongoing dissatisfaction as reported in DM's Log Entry.

9. To handle emergency cases according to the established Standard Operating Procedures, e.g. fire safety, security and medical care, etc when required.

10. To maintain proper recording, handover and takeover of DM float, Per Diem, Foreign Currency deposit and outstanding Lost & Found item (if any).

11. To ensure the night closing procedure is carried out and reports are completed.

12. To make daily rounds of the Hotel premises which include the public and staff areas regularly to increase visibility to guests and employees.

13. To perform duties which may be assigned from time to time.

Requirements

1. Good knowledge of the operations of various sections in the Front Office.

2. Minimum GCE 'O' Level / Certificate in Accomodation Management.

3. Minimum 3 years experience.

4. A self starter, sociable, dynamic, pleasant and is able to motivate and supervise staff.