Total 28 job vacancies by Amara Singapore

Job Summary

The Director of Sales & Marketing is responsible for overseeing and driving the hotel’s sales,

marketing, and revenue strategies to optimise profitability, elevate brand recognition and

ensure exceptional guest satisfaction. This role demands a dynamic leader capable of

fostering revenue growth through innovative approaches, strategic team leadership, and

strong relationships with key stakeholder.

Responsibilities: -

• Develop and execute comprehensive sales strategies to achieve revenue targets across all market segments, including corporate, group, and MICE, etc
• Foster and sustain strong relationships with key clients, partners and stakeholders to drive business growth and secure long-term opportunities.
• Identify new markets and business opportunities to drive occupancy and revenue
• Lead and monitor the sales team to ensure they achieve individual and team sales targets.
• Manage the hotel’s online presence, including website, social media platforms, and third-party booking sites.
• Collaborate closely with the revenue team to create pricing strategies that maximise profitability and market competitiveness
• Conduct market research to understand customer needs, trends and competitor activity.
• Prepare and manage the sales & marketing budget, ensuring alignment with the hotel’s overall financial goals.
• Work with other departments including operations and food & beverage, to deliver a seamless and cohesive guest experience.
• Lead, mentor, and develop the Sales & Marketing team to enhance performance and professional growth.

Requirements:

• Preferably a degree of Bachelor in Marketing, Business Administration, Hospitality or a related field.
• Minimum 5-7 years of experience in hotel sales and marketing, with at least 3 years in a leadership role.
• Ability to analyse data and make strategic decisions based on market insights.
• Strong organisational and time-management skills
• Strategic thinking and problem solving
• Proven track record of achieving sales targets and driving revenue growth.
• Strong knowledge of digital marketing, distribution channels, and revenue management principles
• Excellent communication, negotiation and leadership skills.

RESPONSIBILITIES:

1. Spend ample time in lobby to welcome and solicit guests for feedback.

2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.

3. Resolve guests complaints to their satisfaction.

4. Patrol with Security the hotel premises to ensure orderliness.

5. Responsible for the Guest Service Manager float and currency exchange.

6. Process 3rd party charges such as credit card charges.

7. Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.

8. Walk VIP guests and bridal couple to the guestroom.

9. Complete Daily Duty Manager log after each shift.

10. Prepare Guest incident report

11. Keep informed on all current matters and maintain complete and readily accessible files and records

necessary for effective operation.
12. Maintain close liaison with all other departments to ensure 100% guests satisfaction.

13. Attend Department meetings and other meetings as required.

14. Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate

activities, any problems and/or special information.

15. Conduct OJT (On-the-Job) training for new and existing Associates on duty.

16. Conduct performance appraisals for Associates and manage their performance by coaching and training them

in accordance with established hotel standards.

JOB REQUIREMENTS:

• Good leadership skills
• Ability to multi-task in a demanding environment
• Excellent customer service, communication and interpersonal skills

Descriptions:

• Chauffeur guest to and from hotel, meetings and other venue.
• Assist in transport arrangements for guests.
• Help guest with their luggage
• Assisting guest with boarding and alighting of vehicle by opening of vehicle doors.
• Drive staff for external meetings or conferences.
• Upkeep the cleanness of the car and routine maintenance when necessary.
• Perform administrative duties such as franking mails, ordering cartridge for the franking machine and topping up the value of the franking machine.
• Any other duties as assigned by Management

Requirements:

• Must possess a valid class 3 driving license.
• Experience driving luxury cars and familiar with Singapore roads.
• Possess a safe and clean driving record and practice safe driving habits
• Reliable and punctual is up most important.
• Able to keep hotel and guest personal matters in confidence at all times.
• Able to perform shift duties

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.
• Perform check-in and check-out duties. Assign room and prepare keys for check-in.
• Resolve guests complaints to their satisfaction.
• Patrol with Security the hotel premises to ensure orderliness.
• Responsible for the Guest Service Manager float and currency exchange.
• Process 3rd party charges such as credit card charges.
• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.
• Walk VIP guests and bridal couple to the guestroom.
• Complete Daily Duty Manager log after each shift.
• Prepare Guest incident report
• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.
• Maintain close liaison with all other departments to ensure 100% guests satisfaction.
• Attend Department meetings and other meetings as required.
• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.
• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
• Conduct performance appraisals for Associates and manage their performance by coaching and training them in accordance with established hotel standards.

JOB REQUIREMENTS:

• Good leadership skills
• Ability to multi-task in a demanding environment
• Excellent customer service, communication and interpersonal skills

Job Summary :

Maximize catering sales revenue and ensure wedding/catering events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize catering events revenue
• Achieve sales targets for events sales revenue
• Develop new business and manage existing accounts with a focus on building long term relationship
• Conduct site inspections with potential clients and provide necessary marketing collaterals and information
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Design and propose promotional packages for wedding and corporate events every quarter
• Prepare Banquet Event Orders
• Conduct pre-event briefings
• Gather feedback from guests
• Follow up on deposits made and ensure all payments are cleared after event
• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems
• Strong problem solving and solutions provider
• High level of interpersonal skills
• Strong communicator and negotiator
• Meticulous
• Minimum 2-3 years of experience in hospitality

Job Responsibilities

• Ensure security policies and procedures are carried out
• Conduct patrol of the whole building during shift
• Create security awareness among staff and guests
• Attend to guests’ requests and complaints promptly
• Check all staff, part-timers, contract workers, visitors and their possessions when they leave the hotel premises.
• Register all visitors, part-timers, contract workers and issue them with security passes which must be displayed at all times

Requirements

• A SIRD licence
• Possessed Security Supervisory certificate (WSQ) or relevant
• Minimum 2-3 years of working experience in similar position

Summary of Job Position:

To assist the Financial Controller in overall smooth running of the Accounts Department, ensure the timely preparation of financial reports including forecasting and budgeting and also compliance of internal controls requirements.

Responsibilities

1. Supervise the month-end closing of the books and ensure the timely completion of all financial and statistical reports according to the predetermined datelines.

2. Ensure all General Ledger accounts are reconciled monthly and material variances investigated.

3. Review monthly AP and AR Ageing Reports.

4. Timely reconciliation of bank accounts and make adjustments on legitimate differences. Any unexplained variances must be promptly investigated and reported.

5. Assist the Financial Controller concerning the hotel's financial affairs, preparation of monthly/quarterly financial reports, budgets and forecasts, and all other related areas.

6. Review all journal entries, vouchers, checks, debit/credit notes, etc.

7. Check payment vouchers and ensure that the payments are supported by invoices and the required supporting.

8. Ensure inventories are properly taken and variances with book values are promptly investigated and resolved.

9. Assist the Financial Controller in managing the day-to-day operations of the Accounts department, ensure a smooth and effective daily work routine of the Accounting employees.

10. Assist the Financial Controller in the supervision, training and development of Accounting employees.

11. Ensure temporary replacement is readily available to cover absenteeism due to annual leave, sick leave, etc.

12. Ensure compliance to the hotel’s policies and procedures, internal control requirements and recommend changes to enhance the procedures as may require.

13. Co-ordinate the collection and compilation of reports and statistical data required by the management, statistics survey for hotel industry and other statutory board.

14. Attend meetings and take charge of the Accounts department in the absence of the Financial Controller.

15. Any other duties that may be assigned from time to time.

JOB SUMMARY:

To plan, coordinate and execute comprehensive marketing campaigns and communications, each tailored to suit individual project or department to generate businesses and publicity for the Hotel.

RESPONSIBILITIES:

• Implement strategies and efforts in promoting the Hotel, F&B Outlets and events
• Ensure consistent branding across all printed and digital materials for the Hotel, F&B outlets and events
• Maintain the Hotel brand website and social media platforms and post or upload latest promotions onto the various digital media platforms
• Draft and produce in-house guest letters for special occasions or events such as Father's day, Mother's day, Chinese New Year etc
• Check, edit and copy write for press releases, website, social media and marketing collaterals.
• Verify all artworks produced by graphic designer in accordance to requirements before sending for print
• Work with graphic designer to design marketing collaterals and Electronic Digital Mailers for the Hotel, F&B Outlets and events, and ensure the timely production and delivery of marketing collaterals
• Post or upload all replies to guest reviews received on website or social media on a daily basis after the management has approved the draft write-ups
• Coordinate and liaise with partners such as Banks, Corporations etc in reviewing and establishing contracts for joint promotional efforts
• Perform daily media monitoring on various channels such as websites, social media, prints, search engines, blogs, magazines etc
• Invite and coordinate with media to conduct media hosting for F&B events such as food tasting, on a periodic basis
• Perform any other duties as assigned by management

JOB REQUIREMENTS:

• Excellent oral and written communication skills
• Excellent time management and organizing skills.
• Able to multi-task various projects within tight deadlines
• Preferably equipped with web and design knowledge.
• Preferably from hospitality industry

Additional Information

Career Level

Manager

Qualification

Diploma/Degree

Years of Experience

8 years

Job Type

Full-Time

Job Specializations

Arts/Media/Communications, Public Relations

Summary of Job Position:

To assist the Financial Controller in overall smooth running of the Accounts Department, ensure the timely preparation of financial reports including forecasting and budgeting and also compliance of internal controls requirements.

Responsibilities

1. Supervise the month-end closing of the books and ensure the timely completion of all financial and statistical reports according to the predetermined datelines.

2. Ensure all General Ledger accounts are reconciled monthly and material variances investigated.

3. Review monthly AP and AR Ageing Reports.

4. Timely reconciliation of bank accounts and make adjustments on legitimate differences. Any unexplained variances must be promptly investigated and reported.

5. Assist the Financial Controller concerning the hotel's financial affairs, preparation of monthly/quarterly financial reports, budgets and forecasts, and all other related areas.

6. Review all journal entries, vouchers, checks, debit/credit notes, etc.

7. Check payment vouchers and ensure that the payments are supported by invoices and the required supporting.

8. Ensure inventories are properly taken and variances with book values are promptly investigated and resolved.

9. Assist the Financial Controller in managing the day-to-day operations of the Accounts department, ensure a smooth and effective daily work routine of the Accounting employees.

10. Assist the Financial Controller in the supervision, training and development of Accounting employees.

11. Ensure temporary replacement is readily available to cover absenteeism due to annual leave, sick leave, etc.

12. Ensure compliance to the hotel’s policies and procedures, internal control requirements and recommend changes to enhance the procedures as may require.

13. Co-ordinate the collection and compilation of reports and statistical data required by the management, statistics survey for hotel industry and other statutory board.

14. Attend meetings and take charge of the Accounts department in the absence of the Financial Controller.

15. Any other duties that may be assigned from time to time.

Job Summary :

Maximize catering sales revenue and ensure wedding/catering events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize catering events revenue
• Achieve sales targets for events sales revenue
• Develop new business and manage existing accounts with a focus on building long term relationship
• Conduct site inspections with potential clients and provide necessary marketing collaterals and information
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Design and propose promotional packages for wedding and corporate events every quarter
• Prepare Banquet Event Orders
• Conduct pre-event briefings
• Gather feedback from guests
• Follow up on deposits made and ensure all payments are cleared after event
• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems
• Strong problem solving and solutions provider
• High level of interpersonal skills
• Strong communicator and negotiator
• Meticulous
• Minimum 2-3 years of experience in hospitality

• Respond to reservation requests from guests, travel agents and referral networks.
• Responsible for updating and maintaining reservation records in accordance with guests' booking confirmation.
• Processing all reservations requests accurately with full details of what has been communicated.
• To maximize rooms sales by up-selling
• Handling of group booking involving cut off dates, blocking, accuracy of rates and booking policies
• Ability to upkeep and familiarize with any special promotions/rates/offers
• Determine guests' needs and provide recommendation accordingly
• Any other ad-hoc duties assigned

Job Requirements:

• Meticulous with an eye details
• Polite and confident with great deal of patience
• Excellent communication skill and ability to build effective long-term relationships
• Minimum 3 years experience in similar capacity
• Able to work on alternate Saturday

· Designing and delivering a full spectrum of learning and development initiatives as part of organizational capability development.

· Create online learning programs

· Assess employees’ capabilities through learning needs analysis to understand current /anticipated gaps in knowledge and skills set

· Identify relevant WSQ courses and customer service programs to support life-long learning Initiatives

· Conduct onboarding, orientation and service excellence in alignment with organization vision mission

· In-charge of the trainee internships from various schools

· Manage government initiatives for the hotel sector

· Work closely with various departments to develop OJT for new staff / trainee

· Conduct interviews and coach trainees

. Undertaking any other related task/duty that may be assigned

Requirements:

· Minimum 8 years' experience in similar capacity in hospitality industry

. Full ACTA qualification

. Familiar with government initiatives

. Excellent interpersonal, planning & organisational skills.

. Proficient in MS Office application

. Attention to details on the deliverables and being meticulous

Descriptions:

• Chauffeur guest to and from hotel, meetings and other venue.
• Assist in transport arrangements for guests.
• Help guest with their luggage
• Assisting guest with boarding and alighting of vehicle by opening of vehicle doors.
• Drive staff for external meetings or conferences.
• Upkeep the cleanness of the car and routine maintenance when necessary.
• Perform administrative duties such as franking mails, ordering cartridge for the franking machine and topping up the value of the franking machine.
• Any other duties as assigned by Management

Requirements:

• Must possess a valid class 3 driving license.
• Experience driving luxury cars and familiar with Singapore roads.
• Possess a safe and clean driving record and practice safe driving habits
• Reliable and punctual is up most important.
• Able to keep hotel and guest personal matters in confidence at all times.
• Able to perform shift duties

Summary of Job Position:

Responsible for all aspects of accounting and financial reporting to management and external parties in accordance to accounting standard, practices and regulations. Maintain proper & accurate records of General Ledger, sub-ledger control accounts, balance sheet and Profit & Loss accounts.

Support FC and AFC in staff engagement, deployment, training, welfare, recruitment, grievances & disciplinary issues. Manage and supervise team from Accounts Payable, Payroll, Income Audit and General Cashier.

Duties & Responsibilities:

• Prepare monthly, quarterly and yearly financial statements for management and corporate office.
• Prepare financial data and statistics for monthly management report/comments.
• Prepare monthly expenses and balance sheet schedules for management.
• Prepare standard & other journals entry with supporting documents for FC/AFC approval.
• Ensure all expenses are taken up correctly and provision made for expenses incurred.
• Check monthly financial statements for their correctness and consistency before finalizing.
• Prepare reconciliation and detailed transactions records to support input and output taxes claimed for GST purpose according to tax authority.
• Submit GST returns to corporate office timely.
• Prepare and reconcile bank statement before finalizing of account.
• Reconcile inter-company balances every month.
• Assist in preparation of annual budget.
• Prepare and submit information relating to Property Tax to the authority.
• Submit periodic or yearly statistics survey for hotel industry and other statutory board.
• Supervise and manage Accounts Payable, Payroll, Income Audit and General Cashier. Ensure all reports and functions are carried out efficiently and effectively.

Requirement:

Degree in Accountancy

• At least 5 years relevant experience. Prior experience in the hotel industry is a plus
• Meticulous with an eye for detail
• Good communication and interpersonal skills
• Good time management and solutions-oriented
• Accounting Software knowledge such as SAGE. Proficient in MS Excel.

Job Description & Requirements

RESPONSIBILITIES:

• Implement HR Policies & Procedures. Monitor deviations and take corrective actions when required
• Handle the recruitment, selection, appointment and on-boarding process
• Handle exit management process
• Monitor confirmations and administer the process for confirmations, promotions and transfers
• Conduct, analyse and evaluate salary surveys with recommendations. Participate in the entire process of salary structure review and salary review exercise
• Handle industrial accident cases. Process medical, specialist, dental and insurance claims
• Administer leave
• Plan & Implement Employee Relations & Engagement Programmes
• Handle employee discipline issues and staff grievances with Department Heads
• Implement the mid-year and annual performance appraisal exercise
• Responsible for employee welfare programmes, internal and external staff recognition programmes and staff suggestion scheme
• Ensure staff lockers are in good working condition. Ensure staff canteen is clean and monitor quality of food
• Prepare HR Reports & Surveys
• Perform any other duties as assigned by management

REQUIREMENTS:

• Good knowledge of the Singapore Employment laws and Ministry of Manpower's work passes, policies and guidelines
• Strong communication and interpersonal skills
• Meticulous and well-organised
• Minimum 5 years in similar capacity. Preferably in the hospitality industry

Job Summary :

Maximize catering sales revenue and ensure wedding/catering events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize catering events revenue
• Achieve sales targets for events sales revenue
• Develop new business and manage existing accounts with a focus on building long term relationship
• Conduct site inspections with potential clients and provide necessary marketing collaterals and information
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Design and propose promotional packages for wedding and corporate events every quarter
• Prepare Banquet Event Orders
• Conduct pre-event briefings
• Gather feedback from guests
• Follow up on deposits made and ensure all payments are cleared after event
• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems
• Strong problem solving and solutions provider
• High level of interpersonal skills
• Strong communicator and negotiator
• Meticulous
• Minimum 2-3 years of experience in hospitality

Job Summary :

Maximize catering sales revenue and ensure wedding/catering events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize catering events revenue
• Achieve sales targets for events sales revenue
• Develop new business and manage existing accounts with a focus on building long term relationship
• Conduct site inspections with potential clients and provide necessary marketing collaterals and information
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Design and propose promotional packages for wedding and corporate events every quarter
• Prepare Banquet Event Orders
• Conduct pre-event briefings
• Gather feedback from guests
• Follow up on deposits made and ensure all payments are cleared after event
• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems
• Strong problem solving and solutions provider
• High level of interpersonal skills
• Strong communicator and negotiator
• Meticulous
• Minimum 2-3 years of experience in hospitality

Job Summary:

Oversee Banquet operations to ensure high quality of food and service delivered to guests at functions in accordance with the Hotel standards.

Responsibilities:

• Read log book and all BEOs at the start of work shift.
• Attend Banquet Event Order (BEO) meetings twice a week with Catering Sales to align and confirm all requirements for events.
• Meet and ascertain guests requirement for their events, with representative from Catering Sales.
• Work with relevant Outlet Manager, Chief Steward, Executive Chef or partners to map out the requirement and provide the resources essential for events.
• Communicate and delegate responsibilities to Assistant Manager to follow-up on all resources and services required from other departments, such as table cloths, uniforms, technical support etc.
• Conduct and enforce all pre-event checks and control procedures.
• Inspect and ensure equipment is in working good condition and resources are sufficient. Recommend and propose purchases when required.
• Monitor the quality and quantity of all food and beverage items served. Provide feedback and correction actions to maintain consistent quality.
• Conduct basic Banquet department briefing to all full time Associates.
• Brief the Banquet team on the event programme and menu and ascertain they are familiar with it.
• Provide fast and effective solutions to resolve any operations or service gaps.
• Operationally in-charge of the Audio Visual (AV) team
• Ensure all agreed action plans proposed by guests or Catering Sales staff are implemented, if any.
• Distribute, collect and collate feedback from guests. Review guest feedback and overall customer satisfaction rating. Update F&B Manager on service performance and recommend actions for improvement.
• Analyze Monthly Profit and Loss statements and propose to F&B Manager appropriate actions to be taken to optimize profitability and manage costs. Attend monthly Profit and Loss Meetings to provide explanations on financial performance, if required.
• Set, monitor and achieve Key Performance Indicators (KPIs) for the department so as to meet/exceed Business Unit annual Budget and strategic F&B goals. Cascade yearly KPIs for individual Associates as part of their job performance targets.
• Review and discuss collaboratively, with Catering Sales, function packages with the aim to increase overall revenue.
• Review and update daily operational procedures ensuring SOPs and relevant training materials are updated on a periodic basis.
• Conduct daily inspection on storage areas for cleanliness and working conditions using established checklist.
• Work with Catering Sales and Executive Chef to review menus twice a year and make changes if necessary.
• Attend daily F&B Briefing, Operations Meeting and monthly F&B meeting.
• Conduct briefing for staff and supervise staff
• Handle manpower deployment, recruitment, welfare, staff grievances and disciplinary issues.
• Conduct performance appraisals for Banquet staff and manage their performance by coaching and training them in accordance with established Hotel standards.
• Perform any other duties as assigned by management.

Job Requirements

• Maintain highest standards of professionalism, ethics, grooming and attitude towards Associates, guests, suppliers and other clients.
• Strong communication, customer service and interpersonal skills.
• Good leadership skills.
• Good knowledge and enforcement of local liquor and food service laws.
• IT proficient in MS Office applications and Hotel systems.
• Strong team player.
• Ability to multi-task and solve problems in a demanding environment.
• Costing ability
• Food Hygiene certificate
• Willing to work long hours and on weekends/PH
• Ability to relate to and manage large crowds.

Job Responsibilities : -
• Responsible for all aspects of purchasing including food, beverage, sundry items, operating & fixed assets and contractual services for the operation of the hotel.
• Manage purchasing process including sourcing of products with competitive prices, evaluation of vendors, ascertain product quality & specification, business negotiation and selection of supplier with the best combination of price, quality, delivery or service.
• Responsible for purchases for two entities.
• Supervisor and manage a team of staff to carry out purchasing procedures effectively and efficiently to meet the demands and requirements of all departments.
• Conduct periodic tender exercise for supply of daily food in accordance to standard and operating procedures
• Responsible to source for at least 3 quotations and acquire products & services within the specified time to meet the demand of operation departments
• To source, evaluate, analyse and select service providers that are suitable for hotel operations, such as stewarding contract, pest control, cleaning contractors, equipment maintenance, canteen provider etc. Submit proposal with proper job specification and recommendations.

JOB REQUIREMENTS :

• Minimum 5 years in similar capacity in hospitality industry
• Computer literate, with good MS Excel skills
• Good time management and organisation skills
• Excellent negotiations skills

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

Responsibilities

• Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.
• Conduct daily pick-up analysis, strategy adjustments and reporting.
• Perform competitive benchmark studies and follow market trends.
• Create and maintain a 13-month rolling demand calendar.
• Create and develop pricing strategies in conjunction with the individuality of each hotel.
• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.
• Manage and oversee strategy for all 3rd party distribution.
• Responsible for assessing, analysing and pricing group business strategies
• Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.
• Ensure all related systems are configured correctly, validated and working to full capacity.
• Work in liaison with hotel sales and reservations departments as a team.
• Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.
• Conduct quarterly property performance review and develop a strategic and tactical action plan.
• Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).
• Reduce the cost of distribution by finding new less expensive means of delivering business.
• Prepare an outline for and support the annual revenue budget process.
• Inspire Hotel’s HODs to further embed a revenue management culture.

Requirements

• Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.
• Strong communication and presentation skills required.
• Proficiency in MS Office applications and Hotel systems.
• Excellent Interpersonal skills.
• Highly analytical and commercial minded.
• 5 years of hands-on Hotel Revenue Management experience.

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.
• Perform check-in and check-out duties. Assign room and prepare keys for check-in.
• Resolve guests complaints to their satisfaction.
• Patrol with Security the hotel premises to ensure orderliness.
• Responsible for the Guest Service Manager float and currency exchange.
• Process 3rd party charges such as credit card charges.
• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.
• Walk VIP guests and bridal couple to the guestroom.
• Complete Daily Duty Manager log after each shift.
• Prepare Guest incident report
• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.
• Maintain close liaison with all other departments to ensure 100% guests satisfaction.
• Attend Department meetings and other meetings as required.
• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.
• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
• Conduct performance appraisals for Associates and manage their performance by coaching and training them in accordance with established hotel standards.

JOB REQUIREMENTS:

• Good leadership skills
• Ability to multi-task in a demanding environment
• Excellent customer service, communication and interpersonal skills

• JOB RESPONSIBILITIES :
• Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using Group Nominated suppliers where applicable
• Ensure locally Nominated supplier information is kept current
• Manage the database of active local contracts with suppliers
• Adhere to quality procedures and standards and oversee purchasing administration such that all Hotel's policies and standards are upheld
• Ensure that the relevant managers are constantly informed of updates
• Monitor all areas of purchasing
• Execute on tasks/requests as instructed by the Management

• JOB REQUIREMENTS :
• Minimum 3 years in similar capacity in hospitality industry
• Computer literate, with good MS Excel skills
• Good time management and organisation skills
• Excellent negotiations skills

JOB SUMMARY:

Provide Mechanical and Electrical maintenance service in the Hotel ensuring guest rooms, building facilities and equipment are in functioning condition.

RESPONSIBILITIES:

• Responsible for working a shift system as establishment.
• Perform preventive maintenance program on hotel M&E equipment, including plumbing/sanitary system to standard.
• Execution of maintenance work order in guest rooms, public areas and hotel facilities.
• Perform maintenance repair work in general building and grounds at various sites including electrical, plumbing, painting tasks.
• Respond to maintenance issues immediately upon notification.
• Routine inspection of all public areas to ensure good condition and corrective action is taken accordingly.
• Serve as an active member of hotel emergency response team.
• To carry out other job assignments by superiors.

REQUIREMENTS:

• Perform tasks independently or with minimum supervision.
• Possess basic communication skills.
• 1 year of M&E experience
• Ability to work on 3 rotating shifts (weekends/PH inclusive)
• Singaporean are welcome to apply

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.
• Perform check-in and check-out duties. Assign room and prepare keys for check-in.
• Resolve guests complaints to their satisfaction.
• Patrol with Security the hotel premises to ensure orderliness.
• Responsible for the Guest Service Manager float and currency exchange.
• Process 3rd party charges such as credit card charges.
• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.
• Walk VIP guests and bridal couple to the guestroom.
• Complete Daily Duty Manager log after each shift.
• Prepare Guest incident report
• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.
• Maintain close liaison with all other departments to ensure 100% guests satisfaction.
• Attend Department meetings and other meetings as required.
• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.
• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
• Conduct performance appraisals for Associates and manage their performance by coaching and training them in accordance with established hotel standards.

JOB REQUIREMENTS:

• Good leadership skills
• Ability to multi-task in a demanding environment
• Excellent customer service, communication and interpersonal skills

Summary of Job Position:

Responsible for all aspects of accounting and financial reporting to management and external parties in accordance to accounting standard, practices and regulations. Maintain proper & accurate records of General Ledger, sub-ledger control accounts, balance sheet and Profit & Loss accounts.

Support FC and AFC in staff engagement, deployment, training, welfare, recruitment, grievances & disciplinary issues. Manage and supervise team from Accounts Payable, Payroll, Income Audit and General Cashier.

Duties & Responsibilities:

• Prepare monthly, quarterly and yearly financial statements for management and corporate office.
• Prepare financial data and statistics for monthly management report/comments.
• Prepare monthly expenses and balance sheet schedules for management.
• Prepare standard & other journals entry with supporting documents for FC/AFC approval.
• Ensure all expenses are taken up correctly and provision made for expenses incurred.
• Check monthly financial statements for their correctness and consistency before finalizing.
• Prepare reconciliation and detailed transactions records to support input and output taxes claimed for GST purpose according to tax authority.
• Submit GST returns to corporate office timely.
• Prepare and reconcile bank statement before finalizing of account.
• Reconcile inter-company balances every month.
• Assist in preparation of annual budget.
• Prepare and submit information relating to Property Tax to the authority.
• Submit periodic or yearly statistics survey for hotel industry and other statutory board.
• Supervise and manage Accounts Payable, Payroll, Income Audit and General Cashier. Ensure all reports and functions are carried out efficiently and effectively.

Requirement:

Degree in Accountancy

• At least 5 years relevant experience. Prior experience in the hotel industry is a plus
• Meticulous with an eye for detail
• Good communication and interpersonal skills
• Good time management and solutions-oriented
• Accounting Software knowledge such as SAGE. Proficient in MS Excel.