Total 96 service engineer job vacancies in Singapore

Key Highlights

• Contract Duration: Until 31 December 2024
• Nearest MRT: Raffles Place
• Salary: $15 per hour
• Working Arrangement: Monday – Friday (Office Hours)

Responsibilities

• Support the counter and concierge duties.
• Extract daily/weekly/monthly performance reports.
• Handle all enquiries at counter (membership enquiries, gift claims, grant applications)
• Assist in all frontline customer service transactions including membership sign-up, submission of assistance programmes, card replacement etc.
• Other ad-hoc duties as assigned (e.g. data entry, mailing of forms, inventory checking and disposal)

Requirements

• Degree in any field.
• Good command of the English and Mandarin language to liaise with Chinese-speaking external stakeholders.
• Experience in administrative and customer service will be advantageous.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong interpersonal skills with positive disposition.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Key Highlights

• Contract Duration: 2-years
• Nearest MRT: Woodlands (Main Office), Pasir Panjang or Tampines
• Salary: $2,300 - $2,800 per month
• Working Arrangement: Monday – Friday (Office Hours)

Responsibilities

You will be part of a team that champions for the fair treatment of domestic workers in Singapore and promotes cohesive social integration among the community.

• To interview migrant domestic worker (MDWs) in their native language, with the assistance of interpreters, if necessary, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions.
• Render assistance or provide advisory on employment related issues (both to MDWs and employers).
• Escalate infringement of employment and welfare to the relevant authorities.
• Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.
• Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.
• Other duties as assigned by organisation/supervisor/ centre manager.

Requirements

• ‘O’ Level, ‘A’ Level and Diploma in any field.
• Good command of the English, Mizo and Burmese language to liaise with Myanmar external partners.
• Experience in administrative and customer service will be advantageous.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong interpersonal skills with positive disposition.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Desktop Support:

· Provide day-to-day support for desktops, laptops, and peripheral devices, ensuring high levels of customer satisfaction.

· Troubleshoot hardware and software issues, including installations, configurations, and upgrades.

· Maintain and monitor endpoint devices for optimal performance and reliability.

IT Security (Basic/ Secondary):

· Assist in the deployment and management of endpoint security solutions (e.g., antivirus, DLP, EDR).

· Perform regular patch management for operating systems and applications.

Requirements:

· Diploma or Degree in Information Technology, Computer Science, or a related field.

· 2+ years of experience in desktop support or a similar role.

· Familiarity with operating systems (Windows/macOS) and IT asset management tools.

For interested candidates:

Kindly send you resume to: [email protected], OR please click ‘Apply Now’.

We regret to inform that only candidates will be contacted.

Dianne Balmaceda Antonio

R1105287

BGC Group Pte Ltd

EA 05C3053

Key Highlights

• Exposure in the government sector
• Location: Caldecott
• Working Hours: Office hours, Mon-Fri
• Duration: 12 months

Key Responsibilities

• Support data collection, analysis, and reporting on cases requiring out-of-home care.
• Collaborate on improving processes for placement and reunification in out-of-home care.
• Conduct research and review literature to identify trends in out-of-home care cases.
• Provide administrative support for out-of-home care operations.
• Assist with on-site assurance checks of agencies.
• Communicate with staff, stakeholders, foster parents, and agencies to coordinate placements.
• Support events and complete other departmental tasks as needed.

Requirements

• Min Degree.
• Experienced in social service industry is advantageous.
• Previous experience in managing data is a plus point.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

The EAI Platform Administrator will be responsible for supporting the migration, upgrade, configuration, troubleshooting, and administration of Enterprise Application Integration (EAI) platforms, including file transfer and API gateway services. This role encompasses both non-production and production environments hosted on AWS. The administrator will also ensure compliance with IT standards and policies.

Key Responsibilities

• Migration and Upgrade: Assist in the migration of existing EAI platforms to AWS and manage upgrades to ensure optimal performance.
• Configuration and Administration: Configure EAI platforms to meet organizational needs and administer these systems effectively.
• Troubleshooting: Identify and resolve issues related to EAI platforms promptly to minimize downtime.
• Compliance Assurance: Ensure all EAI platform operations adhere to IT compliance requirements, including IM8 or equivalent ICT policies.
• Documentation: Maintain comprehensive documentation of system configurations, processes, and compliance measures.

Specific Requirements

• Middleware Knowledge: Good knowledge of application integration middleware and technologies is preferred.
• AWS Experience: Proven experience in AWS services setup and administration or equivalent is required.
• Policy Familiarity: Familiarity with IM8 or equivalent ICT policies is advantageous.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in AWS (e.g., AWS Certified Solutions Architect) are a plus.
• Strong analytical skills and problem-solving abilities.
• Excellent communication skills for collaboration with cross-functional teams.

Skills

• Proficiency in cloud technologies, particularly AWS services such as EC2, S3, IAM, and API Gateway.
• Experience with integration tools and middleware solutions.
• Ability to work independently as well as part of a team.

Key Highlights

• Nearest MRT: Kent Ridge
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $2,500 per month
• Contract Duration: 8 months

Key Responsibilities

• Handle Admissions and Scholarships enquiries via email and telephone.
• Attend walk-in Admissions and Scholarships enquiries (if required).
• Any other ad-hoc duties.

Key Requirements:

• Min GCE A-Level / Diploma and above in any related field
• Proficient in MS Office (Outlook, Excel, IE) and Zoom will be a plus!

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

• You will be part of the proposal and solutions design team.
• Collaborate with the sales team to build strong relationships while understanding customer requirements and providing technical solutions.
• Conduct product demonstrations and presentations to prospective clients.
• Develop and deliver technical proposals, presentations, and RFP/RFI responses.
• Provide technical support during the sales process, including answering technical questions and addressing customer concerns.
• Stay updated on the latest industry trends and technologies in Physical Security.
• Assist in the creation of technical documentation and training materials.
• Participate in trade shows, conferences, and other industry events to promote our solutions.
• Provide feedback to the product development team to enhance product offerings based on customer needs.

Requirements

• Bachelor’s degree/Diploma in Engineering, Computer Science, Information Technology, or a related field.
• Preferably 3-5 years of experience in a PSIM (Physical Security Information Management), VMS(Video Management Systems), ACMS(Access Control Management Systems), and ISMS(Integrated Security Management Systems) related pre-sales role.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
• Proven track record of successfully supporting sales teams and closing deals.
• Strong problem-solving skills and the ability to think creatively to provide solutions.
• Ability to work independently and as part of a team
• Excellent presentation, teamwork, and problem-solving skills are necessary for this role to collaborate closely with the Consultancy, Sales, Project, and Maintenance Team.
• Translate technical requirements and present them clearly to the C-suite is a bonus

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

This role is responsible to provide support in migrating, upgrading, configuring, troubleshooting and administering the EAI Platforms (e.g. file transfer, API gateway) in non-Production and Production environments on AWS. He also needs to ensure the platform adherence to IT compliance requirements.

Specific Requirements

• Good knowledge of Application Integration middleware and technologies is preferred
• Experience in AWS services setup and administration or equivalent is required
• Familiarity with IM8 or equivalent ICT policies is advantageous

24 months contract

Government sector

Job Description

• Ensure smooth operation of existing systems and implement change requests.
• Liaise with teams, contractors, and third parties during project activities.
• Monitor compliance with standards, policies, and directives.
• Conduct IT system compliance activities and support audits.
• Manage documentation and maintain quality standards.
• Oversee Vulnerability Assessments and address identified issues.
• Provide project status reports and manage obsolete system components.

Incident Management

• Resolve system support issues and respond to incidents per SLAs.
• Lead investigations and communicate updates to stakeholders.
• Perform defect trend analysis and ensure timely closure of incidents.

Change Request Management

• Propose initiatives for compliance and cybersecurity improvements.
• Gather requirements, oversee change implementation, and ensure timely delivery.
• Manage acceptance testing and keep stakeholders informed of project matters.

Contract Management

• Manage contract milestones and coordinate with contractors.
• Plan purchases and seek necessary approvals.

Preferences

• IT audit experience is a plus.
• Familiarity with ICT policies is advantageous.

Principal Engineer: Minimum 10 years of IT experience.
Senior Engineer: Minimum 3 years of IT experience.

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Key Highlights

• Exposure in the government sector
• Location: Somerset
• Working Hours: Mon- Fri (office hours)
• Duration: 6 months + 6 months

Key Responsibilities

• Implementation and development of the projects
• Liaising with the various stakeholders such as the educators, operators, parents, vendors.
• Answering and managing feedback and enquires from public, parents and preschool operators.
• Sourcing of quotations and assisting in the procurements for projects and programmes
• Logistics and administrative follow-ups for our events.

Requirements

• Min Degree. Preferably from social service studies.
• Proficient in Microsoft Office.
• Interested in early childhood industry.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Purpose:

You will be part of the team working at waste management facilities to provide project management and operation support, contributing to the overall movement of environmental sustainability.

Highlights:

• Contract Duration: 1-year direct contract
• Salary range: $4000 - $10,000 (based on experience)
• Location: Tuas
• Working hours: Scheduled shift hours. 5.5 – 6 days per week.
• On Job Training provided!

Requirements:

• Degree in Mechanical, Electrical, Civil and Structural Engineering, Chemical, or Environmental Engineering
• Minimally 1 year of relevant experience.
• Able to work on weekends and/or PHs due to shift schedule.

Description:

• Work with project consultants & key stakeholders to ensure that any construction or installation is per design specifications.
• Participate in the commissioning & testing of equipment and systems and in factory acceptance testing locally or overseas.
• Lead a team of technical supervisors and specialists to coordinate maintenance work between contractors and maintenance sections.\
• Implement preventive maintenance and overhaul programs for the facility's electrical and control equipment. Enforce permit-to-work system and safe work culture.
• Perform shift work in a waste-to-energy facility, if needed.
• Other duties as assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected]

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

Job Highlights:

Nearest MRT: Tuas

Working hours: Monday – Friday (8:30am - 6pm)

Salary: up to $12,000 per month

1 year contract

Job Description:

You may be part of the project team to supervise IWMF construction progress. The work scope includes:

• To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities and ensure it's constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
• To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
• To attend factory acceptance tests at local and overseas factories to witness and verify quality and performance of major equipment/systems.

You may be part of the technical team in the operation and maintenance of TSIP. Your work scope includes:

• To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities and ensure that it's constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
• To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
• To attend factory acceptance tests at local and overseas factories to witness and verify quality and performance of major equipment/systems.

Job Requirements:

• Only Singaporean.
• Degree in Engineering (Mechanical, Electrical, Civil and Structural Engineering, Chemical, Environmental Engineering)
• Fresh graduates with internship experiences are welcome to apply.
• Proficient in Microsoft Office and preferably in Navisworks and Primavera P6.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Enhance exposure to the government sector

Nearest MRT: Outram Park

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $3,200 per month

Contract duration: 3 months (possibility of extension)

Job Description:

• Support various committees in complaints and disciplinary processes
• Advise on possible avenues/options and draft comprehensive reports
• Collaborate with legal counsel on case preparation for Disciplinary Tribunals
• Draft responses to enquiries from doctors and the public

Job Requirements:

• Only Singaporean.
• Minimum Diploma & above in any related discipline.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Key Highlights

• Exposure in the government sector
• Location: Caldecott
• Working Hours: Mon- Fri (office hours)
• Duration: 12 months

Key Responsibilities

• Supports administrative projects – as and when assigned
• Assists in the refining and streamlining of existing work processes
• Undertakes specific tasks as directed by Manager and/or Asst Director

Requirements

• Min Degree. Diploma holders are encouraged to apply.
• Proficient in Canva.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Mission

• You’ll be the CI/CD automation expert within Application department in charge of promoting DevOps model to increase developer and operation team productivity through well-orchestrated automated services in various stages of application life cycle.
• Promote best practices around CICD principles with a focus on CD side to reduce operational effort and improve customer experience

Main responsibilities

• Bridge the gaps between software development and IT operation teams by promoting a collaboration culture.
• Work in close collaboration with software development teams, security team and operation teams to automate, streamline and optimize our application deployment operations and processes.
• Maintain and improve existing workflow processes and framework.
• Identify, plan and drive the development of tools to reduce operational cost and improve customer experience.
• Animate discussions (including trainings) with IT operation teams to promote DevOps model within the department.
• Contribute to the growth of the DevOps community of the company
• Continuous improvement of service
• Propose improvement and solution to reduce repetitive tasks
• Managing knowledge within the team and share the knowledge within AS teams
• Liaise with development and support teams to grab more knowledge
• Controls that Knowledge database is regularly updated

Technical Requirement

• Knowledge on Unix with experience in scripting and automation. Basic Knowledge on Windows scripting, Active directory
• Work experience as a DevOps Engineer or similar software engineering role with successful implementation of Deployment Automation & Orchestration is a must
• Excellent knowledge of Linux/Unix and Windows OS
• Excellent communicator and understand the DevOps transformation journey in large enterprise is challenging and takes time
• Comfortable in Agile working environment
• Expertise in design principles, patterns, and best practices
• Experience with continuous integration and deployment tools; Jenkins, TFS, Git, Ansible, Selenium, Docker sounds familiar to you.
• Experience with leading, coaching and mentoring individuals and teams
• Enjoy participating in open-source initiatives, able to influence others and lead by example

Other Professional Skills and Mindset

• ITIL best practices knowledge is expected
• Language : English fluent
• Proactive mindset
• Flexibility
• Adaptability

Production Support Engineer is responsible for ensuring the ongoing stability, performance, and security of our production systems. This role involves monitoring system health, troubleshooting issues, applying updates, and providing technical support to end-users.

Responsibilities

• System Monitoring: Proactively monitor system performance, resource utilization, and error logs to identify potential issues.
• Incident Management: Respond to and resolve incidents in a timely manner, following established procedures and escalation paths.
• Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network components.
• Patch Management: Apply security patches, bug fixes, and feature updates to maintain system integrity and compliance.
• Capacity Planning: Assess system capacity and resource requirements to ensure optimal performance and avoid bottlenecks.
• Performance Optimization: Identify and address performance issues, optimizing system configurations and tuning parameters as needed.
• Documentation: Maintain up-to-date documentation on system configurations, procedures, and troubleshooting steps.
• Knowledge Base: Contribute to and maintain a knowledge base for troubleshooting and reference.
• Collaboration: Work closely with development, testing, and other teams to identify and resolve issues.

QualificationsProduction Support Engineer is responsible for ensuring the ongoing stability, performance, and security of our production systems. This role involves monitoring system health, troubleshooting issues, applying updates, and providing technical support to end-users.

Responsibilities

• System Monitoring: Proactively monitor system performance, resource utilization, and error logs to identify potential issues.
• Incident Management: Respond to and resolve incidents in a timely manner, following established procedures and escalation paths.
• Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network components.
• Patch Management: Apply security patches, bug fixes, and feature updates to maintain system integrity and compliance.
• Capacity Planning: Assess system capacity and resource requirements to ensure optimal performance and avoid bottlenecks.
• Performance Optimization: Identify and address performance issues, optimizing system configurations and tuning parameters as needed.
• Collaboration: Work closely with vendors/industry partners to identify and resolve issues.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in production support or systems management.
• Strong understanding of operating systems (e.g., Linux, Windows).
• Knowledge of scripting languages (e.g., Python, Bash).
• Experience with cloud platforms (e.g., AWS, GCP, Azure) is a plus.
• Familiarity with IM8 or equivalent ICT policies is advantageous.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in production support or systems management.
• Strong understanding of operating systems (e.g., Linux, Windows).
• Knowledge of scripting languages (e.g., Python, Bash).
• Experience with cloud platforms (e.g., AWS, GCP, Azure) is a plus.
• Familiarity with IM8 or equivalent ICT policies is advantageous.

Location: One-North

Job Description

• Collaborate with stakeholders to evaluate and recommend suitable technology and solutions, including implementation approaches such as build or buy, bespoke or off-the-shelf, and in-house or outsourced.
• Design, develop, maintain, and enhance software systems both on-premise and in the cloud.
• Participate in the full System Development Life Cycle (SDLC), including requirement gathering, system design, development, testing, and support.
• Apply Design Thinking/Service Design methodologies to identify gaps and challenges, and develop future state solutions.
• Review and improve the technical and business performance of existing systems, suggesting enhancements to boost efficiency and performance.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience.
• Minimum 3 years of experience in designing and developing complex large-scale enterprise projects.
• Experience with cloud-based application development using AWS or Azure.
• Certification as a Cloud Solution Architect Associate or Developer by AWS or Azure preferred.
• Strong programming skills in C#, ASP.NET, ASP.NET MVC, ASP.NET Core, Entity Framework, LINQ, jQuery, and Bootstrap.
• Familiarity with Scrum, DevOps practices, and tools (e.g., Unit Testing, Git, CI/CD).
• Experience in project management, Docker, Kubernetes, and Microservices is an advantage.
• Excellent interpersonal skills, including mentoring, coaching, collaborating, and team building.
• Strong analytical, planning, and organizational skills with the ability to manage competing demands.
• In-depth understanding of business needs and ability to maintain high levels of customer trust and confidence.

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Dhoby Ghaut

Working hours: 8.30am – 6.00pm (Monday to Thursday), 8.30am - 5.30pm (Friday)

Salary: up to $2,990 per month

Contract duration: 3 months

Job Description:

• Attend to feedback and enquiries from members of public received from the organization’s channels such as emails, online feedback system, and calls
• Provide interim replies to cases received
• Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public
• Monitor progress of cases to ensure they are closed within required service standards
• Assist in collating data and providing analysis on cases received by the organization for quarterly reports

Job Requirements:

• Only Singaporean.
• Minimum Diploma in any related discipline.
• Prior experience in customer service, is preferred.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Havelock

Working hours: 8.30am – 6.00pm (Mon – Thurs), 8.30am – 5.30pm (Fri)

Salary: up to $2,500 per month

Contract duration: 11 months

Job descriptions:

• Handle enquiries such as calls and emails from the employers and migrant workers.
• Assist to e-route, review and tabulate consent forms and other cases to relevant team
• from the companies’ submission.
• Manage consent mailbox and replies.
• Follow up on clarifications and queries from migrant workers and employers on the requirement.
• Collate necessary statistics for reporting on status of the compliance checks done.
• Handling of returned mails for letters sent out by relevant team
• Manage the queries and process appeals against insufficient quota/ local workforce discrepancy.

Job requirements:

• Singaporean only.
• Candidates without experiences are welcome to apply.
• Proficient in MS Office.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Risk Management:

• Conduct a thorough assessment of potential risks associated with the current ICT processes and outreach program implementation.
• Develop and implement risk mitigation strategies to address identified risks and ensure compliance with best practices.
• Integrate risk management considerations into the communication plans and outreach program to effectively convey the importance of risk management in ICT security and Acceptable Use policy adherence.
• Collaborate with stakeholders to identify and address any potential gaps or vulnerabilities in the existing processes and outreach initiatives.
• Regularly monitor and evaluate the effectiveness of risk management strategies and make adjustments as necessary to maintain a secure ICT environment.

Communication and Dissemination of ICT Security Policy:

• Develop a plan for regular communication and dissemination of key ICT security policy requirements within the organization.
• Utilize channels such as electronic direct mail (EDM) and Slack messaging to effectively communicate policy updates and best practices to IMDA officers.

Qualifications:

· Education: Diploma in Computer Science, Information Technology, or a related field.

· Experience: Minimum 1 year of experience in Cybersecurity Risk and Compliance

For interested candidates:

Kindly send you resume to: [email protected], OR please click ‘Apply Now’.

We regret to inform that only candidates will be contacted.

Dianne Balmaceda Antonio

R1105287

BGC Group Pte Ltd

EA 05C3053

This role is responsible to provide support in migrating, upgrading, configuring, troubleshooting and administering the EAI Platforms (e.g. file transfer, API gateway) in non-Production and Production environments on AWS. He also needs to ensure the platform adherence to IT compliance requirements.

Requirements:

• Good knowledge of Application Integration middleware and technologies is preferred
• Experience in AWS services setup and administration or equivalent is required
• Familiarity with IM8 or equivalent ICT policies is advantageous

Job Highlights:

• Contract duration: 12 weeks (open to extension)
• Salary: $2390 per month
• Working location: Island wide
• Working hours: Monday – Friday, 830am – 6pm

Job Requirements:

• Minimally GCE O Levels
• Minimally 1 year of admin & customer service experience.
• Must be open to travel.

Job Description:

• Attend to job seeker enquiries and facilitate appointment bookings.
• Verify and create any new appointments/follow up appointments; making outbound calls to confirm appointments.
• Data cleaning and data entry into internal system.
• Assist with event registration.
• Support outreach activities and help out at events as and when needed.
• Other admin, customer service, and event support duties assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected]

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

Job Highlights

Salary: $3500 - $4500 per month

Contract Duration: 12 months

Working Location: Nearest to Bedok MRT

Working Hours: Monday to Friday, normal office hours (Hybrid)

Job Descriptions

• Assist the LTA test lead to manage the LTA contractor when carrying out testing and commissioning of system, and ensure adherence to test schedule;
• Monitor and update the testing and commissioning programme and work schedule;
• Ensure that all testing and safety guidelines are adhered to;
• Liaise with any sub-contractors, contractors, stakeholders and other personnel involved in the testing;
• Verify the adequacy of the test resources such as equipment & tools, vehicles, drivers and validate the accuracy and reliability of Test Measurement System;
• Ensure test is correctly setup and test data are ready before the testing;
• Update the progress of testing activities daily;
• Logging and tracking defects to closure;
• Consolidate all test data and results for analysis;
• Review and ensure that test result documentation is properly prepared by contractors;
• Prepare regular test summary reports for progress reporting; and
• Participate in regular test review meetings.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Electrical & Electronic Engineer or relating field.
• Familiar with the full system development lifecycle (SDLC).
• Good to have experience in using testing tools for test management, configuration management and defect tracking.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Job Highlights

Salary: $2800 - $4000 per month

Contract Duration: 9 months

Working Location: Nearest to Stadium MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Conduct site surveys and interviews relating to architectural and mechanical & electrical (M&E) design of sport centres.
• Gather and evaluate feedback from project teams and operations teams related to sport facilities design under construction.
• Evaluate data collected and assist in formulating design solutions
• Documentation and updating of design standards.
• Perform daily administrative roles including assisting in monthly design reviews and weekly team meetings.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Architecture, M&E or relevant field.
• Strong operational or creativity skills.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Responsibilities:

O&S Core Activities

• To ensure smooth operation of existing systems under the project and successful implementation of any upgraded software and hardware components.
• To liaise and work with the Authority appointed teams, contractors, service providers, third parties and Authority appointed personnel in the course of delivering the project activities.
• To monitor and ensure system adhere to applicable standards, policies and directives.
• To perform IT system compliance activities such as performing Log Reviews, Account and Access Rights Review and Compliance reports reviews.
• To support and work with the Authority in managing organization’s system audits.
• To manage and maintain all development, configuration and documentation in accordance to the Authority’s quality standards.
• To manage Vulnerability Assessment (VA) activities, and work with the Authority appointed Contractor to rectify all issues identified.
• To provide project status reporting on a regular basis.
• To manage remediation for obsolete system components.
• To manage the retirement and disposal of obsolete system components.
• To assist the Team for any experimentations, researching, testing and evaluation;

Incident Management

• To manage system support issues to resolve all defects that are reported.
• To respond to incidents and problem reports in accordance to Authority stipulated Service Level Agreement (SLA).
• To lead investigation and liaise with required stakeholders on resolution of problem (including those which are cross-systems or due to Authority Furnished Equipment)
• To provide timely updates to user management and organization on incidents / problem investigation.
• To provide regular consolidated incident summary (including those which are cross-systems, infra incident or due to AFE) to user.
• To perform defect trend analysis to address recurring incident.
• Managing the resources in ensuring the expedient and proper closure of incidents and service requests.
• To perform defect trend analysis to address recurring incident.

Change Request Management

• To propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes
• To conduct requirement gathering with the end users; oversees and manage the implementation of the changes required; and ensuring satisfactory and timely delivery to the users.
• To plan and manage implementation such as Change Request to enable the smooth deployment of the solution. This includes planning, providing support to set-up, identifying and facilitating data collection, highlighting project issues, as well as escalating and facilitating closure of issues with users.
• To manage and work with the existing system integrators of IT systems interfacing with OASIS/O2, in integrating all components of the solution to deliver the solution.
• To manage all necessary acceptance tests performed by delivery team and verify that the solution meets the specifications and requirements.
• To provide change management services to ensure the stakeholders and user communities are well informed of the project matters.
• To seek approval and clearance for the execution of the Change Management which includes all materials and information to be used for the execution.

Contract Management

• To manage contract milestones (within the contract scope) while organization manage the contract and overall budget approved from the AOR.
• To liaise and coordinate with exiting/incoming contractors for efficient and expedient handover/takeover;
• To plan for O&S-related purchases, seek support and approval from organization’s System Manager and Ops Manager respectively.

Requirements:

• Tertiary education and at least minimum 3-10 years of relevant experience required.
• Experience in IT audit is advantageous.
• Familiarity with IM8 or equivalent ICT policies is advantageous.
• Principal Engineer: Shall have at least 10 years of working experience in information technology.
• Senior Engineer: Shall have at least 3 years of working experience in information technology.

Irene Koo

IT&T Recruiter

BGC Group Pte. Ltd., Singapore (Outsourcing Department)

EA License No.: 05C3053