Total 29 customer service manager job vacancies in Singapore

Coordinating and ensuring new engines upon receipt and installation.

• Coordinate paperwork and processes upon new engines arrival
• Engine Commissioning for all Industrial and Marine Engines
• Work closely with the relevant stakeholders to ensure smooth process of installation
• Troubleshoot if not able to start up during testing
• Escalate if there are any deviation or issues

Before Maintenance or Repair Event for Engines Secure that right information, tools and spare parts are available.

• Carry out routine and preventive maintenance related work seeking data and using SDP. 3, diagnostics, MULTI, or other applicable system/tools according to service manual
• Collect, understand and start up work order
• Collect additional information
• Secure access to right tools
• Pick up spare parts

During Maintenance or Repair Event for Engines Through well-known and described working methods and standards perform maintenance or repair on time in a correct and safe way.

• Carry out work in a structured and methodical way according to checklists.
• Prepare Industrial/Marine engines and or components
• Complete visual inspections
• Search for additional information in systems
• Secure spare parts for additional jobs
• Perform maintenance or repair on engines/component
• Manage deviations
• Return not used spare parts
• Clean exchange parts
• Return special tools
• Restore engines to handed-in condition
• Inform next level about additional faults or findings

After Maintenance or Repair Event for Engines Secure minimized lead time of invoicing. Through clear description of performed work and/or communicated what needs to be done if the work is handed over to a colleague.

• Clarify performed work in work order and put signature
• End work order
• Complete handover
• Ensure all job cards, work orders, service sheets and component failure reports are filled and completed correctly.

Chan Chee Meng
EA 07C3069
R1110620

Primary Tasks and Responsibilities

Our clients are seeking experienced and dedicated QHSE Managers, to oversee the QHSE aspects of a large-scale offshore vessel conversion project at a Singapore shipyard. The QHSE Manager is responsible for implementing, and overseeing the QHSE management systems within the conversion and company Scope, ensuring compliance with local and the company QHSE requirements. This role aims to enhance shipyard and crew safety, quality of operations, and a culture of continuous improvement across the conversion. The ideal candidate is highly organized, has a keen eye for detail, and possesses excellent leadership skills to manage the QHSE team while collaborating closely with all involved departments and joint venture stakeholders. The HSE manager will report to the project manager and the internal company QHSE Lead onsite and at company HQ.

Secondary Tasks and Responsibilities

• Implement and enforce QHSE Mgmt Systems
• Conduct risk assessments, identifying potential hazards associated with the conversion scope and implementing mitigation measures
• Ensure safety awareness and training for all personnel, addressing both general and task-specific safety requirements.
• Lead Audits
• Risk Management
• Incident Investigation
• Action follow up
• Lead of onsite HSE officers
• Liaison with Authorities, Shipyard and joint venture
• Report to HQ

Technical profile requirements

• +7 years’ experience in HSE in Ship construction and maintenance
• Good knowledge & experience with QHSE management systems
• Strong knowledge on the QHSE management system
• Experience with Lifting Operations is an asset

Non-Technical profile requirements

• Proactive and hands-on approach with a commitment to safety and quality.
• Strong communication skills
• Strong organizational skills and attention to detail
• You have strong communication and stakeholder management skills
• Leadership abilities to foster a culture of safety and quality across all teams.
• You are a team player, proactive and have a sense of initiative.
• Analytical and strategic thinking for continuous improvement initiatives

Chan Chee Meng
EA 07C3069
R1110620

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Chan Chee Meng
EA 07C3069
R1110620

• Oversee the technical operations of the fleet of ships
• Collaborate with the operations team, vessel crew, and external service providers
• manage maintenance, repairs, and dry-docking activities
• Ensure compliance with industry regulations and standards
• Implement continuous improvement initiatives
• Manage costs and budgets effectively
• Establish and maintain strong relationships with stakeholders

Requirements:

• Bachelor's degree in Marine Engineering or related field / refer those with COC marine engine or Chief Engineer
• Minimum of 3 years of experience in managerial or technical management for shipping companies
• Strong knowledge of vessel maintenance, repairs, and dry-docking procedures
• Excellent understand of industry regulations and standards
• Proven track record of implementing continuous improvement initiatives
• Excellent leadership and team management skills
• Strong communication and interpersonal skills
• Ability to manage costs and budgets effectively.

Chan Chee Meng
EA 07C3069
R1110620

The Shipping Agency Operations Manager at Royal Ocean Marine client will be responsible for overseeing the daily operations of our client shipping agency, ensuring smooth coordination and execution of all shipping activities. You will lead a team of dedicated professionals in managing ship agency services, handling vessels' arrivals and departures, and liaising with ship owners, charterers, and other stakeholders. This role requires a strategic mindset, a strong understanding of shipping operations, and exceptional leadership skills.

Key Responsibilities

• Manage and coordinate all aspects of shipping agency operations, ensuring compliance with company policies and industry regulations.
• Oversee vessel arrival and departure procedures, including port clearance, logistics, and documentation.
• Act as the primary point of contact for clients, maintaining strong relationships and addressing any issues that may arise.
• Supervise and train agency staff, fostering a high-performance culture within the team.
• Develop operational strategies to improve efficiency, reduce costs, and enhance service delivery.
• Monitor and analyze operational performance, preparing reports and providing insights for continuous improvement.
• Ensure timely communication and coordination with all stakeholders, including port authorities, customs, and service providers.
• Manage budgets and financial forecasting for agency operations.

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• Minimum 5 years of experience in shipping agency operations or port management, with at least 2 years in a managerial role.
• Extensive knowledge of shipping regulations, port operations, and agency services.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A proactive approach to problem-solving and decision-making.
• Proficiency in using shipping software and technology for operations management.
• Fluency in English; additional languages are a plus.

Chan Chee Meng

EA 07C3069

R1110620

IT Support and Infrastructure

•        Manage, maintain, configure, and support IT infrastructure needs for the company and users for both shore and sea-based assets
•        Manage user reports on hardware issues and provide solutions with appointed vendors
•       Manage all incidents and solution implementation, ensuring timely completion and delivery to end users with appointed vendors
•       Manage software installation and updates on company owned devices
•       Manage connectivity issues for shore and sea-based assets with appointed vendors
•        Manage new software installation and updates from user requests
•        Troubleshoot hardware and software issues on servers and user company owned devices
•        Support users in providing access for guests and vendors
•        Conduct routine checks and tests on all hardware and software, provide any required resolution for issues discovered with appointed vendors
•        Manage, procure, repair, dispose, and sell off company IT assets with appointed vendors to meet company IT needs
•        Manage, and administer company IT policies, documentation, and user guides
•       Keep updated on the latest solutions and provide recommendations on improvements or upgrades required for the company
•        Manage all hardware and software recovery responses with appointed vendors
•        Work closely with Systems Manager to support users

Cyber Security

•        Implement and manage all security software in the network and end-points with appointed vendors
•        Create, implement, and manage cyber security policies across all information systems in the company with appointed vendors
•        Create, implement, and manage monitoring policies and ensure that all notifications are attended to with appointed vendors
•       Work with users to implement policies that continue to support their operations, and provide the security required to ensure integrity of the work done and data involved
•        Conduct routine checks and tests to ensure that all known loopholes and vulnerabilities are detected and patched
•        Conduct routine checks to discover and respond to security breaches and incidents
•        Create, implement, and manage cyber security incident response framework with appointed vendor. This should be the basis for all incident responses to internal and external stakeholders during security breaches
•        Provide routine reports on security notifications and breaches
•        Provide routine updates and reminders on cyber security awareness and education materials to users
•        Manage the reporting and recovery process of a security breach or incident with appointed vendor, within the timeframe defined in the framework
•        Work with users and departments to ensure that any required cyber-security audits are attended to, completed, and passed

Data Management

•        Work closely with the Data team to support the company with data policies across all systems deployed on shore and sea-based assets
•        Support the Data team in implementing Data Governance and Management policies across all systems
•        Support the Data team in enforcing Data Loss Prevention policies across all systems
•       Work closely with the Data team and appointed vendors to ensure that data across all systems are protected, secured, backed up and regular checks are conducted

People Management

•        Manage the IT Team Members work, schedule and training
•        Support the CTO in the appraisals of IT Team Members work performance
•        Guide and support the IT Team Members in day-to-day operations
•        Work closely with other departments and support their day-to-day operations

Requirements:

•        Experienced in managing M365 Business Suite, specifically services like Azure Active Directory, Microsoft Mail Exchange Servers, Security Policies, Defender, InTune, Sharepoint
•        Experienced in managing and deploying desktops, laptops, and other work devices to offices and offshore locations
•       Experienced in managing vendors to deliver support to users based on an agreed SLA
•        Experienced in procuring, maintenance, on-site and off-site support, and sales of used equipment
•        Good understanding of networking, network equipment, and cloud infrastructure
•       Good understanding on managing of Windows based and Mac based devices
•        Experienced in managing devices under MDM setup that is joined to a domain
• Experienced in setting up, managing and working with a vendor for security solutions

Chan Chee Meng
EA 07C3069
R1110620

Marine safety, quality and efficient operation

• Supervise and monitor vessels for safe navigation
• Creating company warning / circular issued by Marine Department, and promulgate to ship manager
• Trouble, incident report analysis and formulation of proper counter measures
• Monitoring operating vessels and provide safety alerts and/or weather warnings for safe navigation
• Performing vessel inspections and office audit for ship managers
• Safety meeting with ship managers
• Summarize KPI and HSEQ analysis
• Review Tank cleaning plan and monitor tank cleaning progress
• Documentation & Routines
• Suggesting improvement/changes to procedure and internal/external manual where required
• Collecting information about new marine regulation, safety, Security Marine circular issued by 3rd parties
• Creating company application of approval

Requirements

• Degree, Maritime Academy, Marine deck officer
• Minimum 2 – 3 years of relevant experience working with tankers or with tanker companies
• Navigation 1st officer's COC on tankers, experience with Chemical Tankers or Tankers is strongly preferred, at least 5 years’ experience on board Tankers
• Strong proficiency in Microsoft Office applications
• Strong verbal and written communication skills in English
• Good interpersonal and communication skills
• Candidates are required to complete online assessment prior to interviews

Chan Chee Meng
EA 07C3069
R1110620

• We are seeking a Marine Safety Assistant Manager to assist in overseeing and managing the safety operations of our marine vessels. The successful candidate will be responsible for implementing safety policies and procedures, conducting safety inspections, and ensuring compliance with all safety regulations and industry standards including tank cleaning.
• The Marine Safety Assistant Manager will work closely with the Marine Safety Manager and other team members to support a culture of safety and continuous improvement. This role requires a strong knowledge of marine safety and a proactive approach to identifying and mitigating potential risks.
• If you have a passion for safety and are seeking a challenging role in the maritime industry, we encourage you to apply.

• Bachelor's degree in Maritime Studies, Marine Engineering, or a related field.
• Minimum of 3 to 5 years of experience in marine safety management.
• Strong knowledge of international maritime regulations and safety standards.
• Experience conducting safety inspections and audits.
• Excellent communication and teamwork skills.
• Strong problem-solving and analytical abilities.
• Attention to detail and a commitment to quality assurance.
• Certification in relevant safety courses is preferred.
• Proficiency in Microsoft Office Suite and other relevant software.
• Tankers or COC in tanker is preferred

Chan Chee Meng

EA 07C3069

R1110620

As an IT Project Manager at Royal Ocean Marine client, you will be responsible for overseeing and managing IT projects within our organization. You will work closely with various stakeholders to ensure the successful delivery of projects on time, within budget, and according to requirements.

Key responsibilities:

Manage the entire project lifecycle from initiation to closure, including project planning, resource allocation, risk management, and quality assurance.
Collaborate with business stakeholders to gather and define project requirements, objectives, and deliverables.
Develop project plans, schedules, and budgets, and track project progress against these parameters.
Coordinate project activities and ensure effective communication and collaboration among team members and stakeholders.
Manage vendor relationships and ensure timely delivery of outsourced services and products.
Identify and mitigate project risks and issues, and develop contingency plans as needed.
Ensure compliance with company policies, standards, and industry best practices.
If you are a seasoned IT professional with a strong background in project management and a passion for delivering successful outcomes, we encourage you to apply.

Requirements
Degree in Computer Engineering, Information Systems Engineering or other relevant disciplines.
Minimum 10 years of relevant working experience
At least 5 years of managerial (meaning having direct reports) OR people management experience or project leadership experience (functional leadership)
Minimum 5 years of experience in solution design and agile project management in complex, multi-site environments.
Project management certification (e.g., PMP, Scrum Master) is required.
Demonstrated experience in delivering IT transformation projects, achieving financial and operational improvements, and implementing change strategies.
Familiarity with IT applications and systems including Business Intelligence Tools in maritime sector.
Strong understanding of business processes
Solid technical and functional knowledge of application architecture best practices.
Excellent communication, negotiation, and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

Chan Chee Meng

EA 07C3069

R1110620

Customer Service Executive ( Logistic)
Pay: $2,800.00 - $3,100.00 per month

Benefits:
Free parking
Schedule:
Monday to Friday (8.30am to 5.30pm)
Company transport to/from Jurong East MRT

Key Responsibilities:

Handle incoming customer inquiries and provide prompt and accurate information
Resolve customer complaints and issues in a professional and timely manner
Collaborate with internal teams to ensure seamless customer experience
Maintain customer records and update relevant information in the system
Assist in coordinating logistics and transportation services for customers
Provide support in administrative tasks, such as generating reports and preparing documentation
Identify opportunities for process improvements and contribute to team initiatives

Requirements:

Prior experience in a customer service role, preferably in the maritime or logistics industry
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Attention to detail and ability to multitask
Proficient in MS Office
Knowledge of maritime industry processes and terminology is a plus
Ability to work independently and as part of a team
Customer-oriented mindset with a focus on providing exceptional service

Chan Chee MengEA 07C3069R1110620

Royal Ocean Marine is seeking a highly motivated and customer-focused Customer Service Executive to join our client team a logistics company in the West. As a Customer Service Executive, you will be responsible for providing exceptional service to our valued customers in the logistics industry.

• Job Type: Full-time
• Pay: $2,800.00 - $3,100.00 per month
• Benefits:
• Free parking
• Schedule:
• Monday to Friday (8.30am to 5.30pm)
• Company transport to/from Jurong East MRT
• Monday to Friday,

Key Responsibilities:

• Handle incoming customer inquiries and provide prompt and accurate information
• Resolve customer complaints and issues in a professional and timely manner
• Collaborate with internal teams to ensure seamless customer experience
• Maintain customer records and update relevant information in the system
• Assist in coordinating logistics and transportation services for customers
• Provide support in administrative tasks, such as generating reports and preparing documentation
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the maritime or logistics industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of maritime industry processes and terminology is a plus
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Only for Singaporean and local Residents . Not open for non resident or non Singaporean

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine is seeking an experienced Offshore Senior Operation Manager to join our client's team. As the Offshore Senior Operation Manager, you will oversee the entire offshore operation and ensure the efficient and safe execution of offshore projects. Your responsibilities will include managing the operations team, coordinating with clients and suppliers, optimizing project logistics, and ensuring compliance with industry regulations.

We are looking for a highly organized and detail-oriented professional with previous experience in offshore operations. You must have strong leadership skills, excellent communication abilities, and the ability to work well under pressure. If you thrive in a fast-paced and dynamic environment, we would love to hear from you.

Responsibilities:

• Oversee and manage the entire offshore operation to ensure efficient and safe project execution
• Coordinate with clients, suppliers, and other stakeholders to ensure timely project delivery
• Optimize project logistics, including vessel scheduling, crew allocation, and equipment deployment
• Ensure compliance with relevant industry regulations and standards
• Monitor project progress and provide regular updates to senior management
• Manage and mentor the operations team, providing guidance and support as needed
• Identify areas for process improvement and implement changes to enhance operational efficiency

• Bachelor's degree in a relevant field
• Minimum of 8-10 years of experience in offshore operations, preferably in the maritime industry
• Strong knowledge of offshore project management and industry best practices
• Excellent leadership and communication skills
• Ability to work well under pressure and manage multiple projects simultaneously
• Familiarity with relevant industry regulations and compliance requirements
• Experience with project planning and logistics
• Proficient in the use of project management software and tools

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Are you a dynamic and results-oriented professional with a strong background in commercial management? Royal Ocean Marine is seeking a talented Commercial Manager to join our client's team in the marine /shipyard / refurbishment / interior industry. In this role, you will be responsible for overseeing all aspects of our commercial operations, including client relationships, contracts, and sales strategies. This is an exciting opportunity to lead a team and drive the success of our business.

Responsibilities

• Develop and implement commercial strategies to achieve business objectives
• Manage and nurture client relationships to ensure customer satisfaction
• Negotiate and finalize contracts with clients and suppliers
• Analyze market trends and identify new business opportunities
• Lead and motivate a team of commercial professionals
• Monitor and evaluate the financial performance of commercial activities
• Collaborate with cross-functional teams to optimize operational efficiency
• Represent the company in industry events and build strong networks

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 - 5 years of experience in commercial management
• Proven track record of successfully developing and executing commercial strategies
• Strong negotiation and communication skills
• Excellent leadership and team management abilities
• Ability to analyze market trends and identify business opportunities
• Results-oriented mindset with a focus on achieving targets
• Proficient in Microsoft Office applications

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

As the New Building Manager, you will be responsible for managing the new building projects from start to finish. You will work closely with the internal team, external contractors, and suppliers to ensure the successful completion of each project. Your role will involve overseeing the construction and outfitting of new vessels, ensuring compliance with regulations and standards, and managing the project budget and timeline.

Responsibilities

• Manage the overall new building projects, including planning, budgeting, and execution
• Coordinate and communicate with internal teams, external contractors, and suppliers
• Ensure compliance with regulatory and classification society requirements
• Oversee the construction and outfitting of new vessels
• Monitor project progress, budget, and timeline
• Identify and resolve any issues or delays that may arise during the construction process
• Conduct regular inspections to ensure quality and safety standards are met
• Prepare project reports and documentation

• Previous experience in new building project management
• Strong knowledge of shipbuilding processes and regulations
• Excellent project management and organizational skills
• Ability to effectively communicate and collaborate with stakeholders
• Attention to detail and strong problem-solving skills
• Proficiency in MS Office
• Engineering or maritime-related degree is preferred
• Ability to travel as required for project inspections or meetings

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine is seeking a Technical Manager to join our client's team in the logistic / manufacturing industries.

As a Technical Manager, you will be responsible for overseeing and coordinating all maintenance operations at the company. You will work closely with the maintenance team to ensure that all equipment and assets are in proper working order and meet safety regulations.

Responsibilities

• Develop and implement maintenance programs and procedures for all equipment and assets
• Coordinate with the maintenance team to ensure timely completion of work orders and repairs
• Manage maintenance budgets and ensure cost-effective maintenance practices
• Coordinate with suppliers and vendors for timely delivery of spare parts and equipment
• Perform regular inspections to identify maintenance needs and address them proactively
• Maintain accurate maintenance records and reports
• Ensure compliance with all safety regulations and industry standards

• Bachelor's degree in Engineering or a related technical field
• Minimum of 5 years of experience in maintenance management
• Strong knowledge of maintenance principles and practices
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to work well independently and as part of a team
• Excellent communication and interpersonal skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine is seeking a highly skilled and motivated Maritime Vessel Efficiency Manager to join our client's team. As the Maritime Vessel Efficiency Manager, you will be responsible for ensuring the optimal performance of our fleet by implementing efficient operational practices and identifying opportunities for improvement.

Key Responsibilities:

• Analyze vessel performance data and identify areas for improvement
• Develop and implement strategies to enhance vessel efficiency and reduce fuel consumption
• Collaborate with the technical team to optimize vessel maintenance and repair schedules
• Monitor and assess the performance of vessel systems and equipment
• Stay up-to-date with maritime regulations and industry best practices related to efficiency and sustainability
• Provide recommendations for fleet optimization and fuel-saving initiatives
• Conduct regular training and workshops for vessel crews on efficiency best practices

Job requirements:

• Bachelor's degree in Maritime Studies or related field
• Minimum of 5 years of experience in maritime operations, with a focus on vessel efficiency
• Strong analytical and problem-solving skills
• Knowledge of maritime regulations and industry standards
• Excellent communication and collaboration skills
• Proven ability to implement and drive efficiency initiatives
• Experience with data analysis and performance monitoring tools
• Ability to work independently and manage multiple projects simultaneously

Chan Chee Meng
EA 07C3069
R1110620

Are you a dynamic and results-oriented professional with a strong background in commercial management? Royal Ocean Marine is seeking a talented Commercial Manager to join our client's team. In this role, you will be responsible for overseeing all aspects of our commercial operations, including client relationships, contracts, and sales strategies. This is an exciting opportunity to lead a team and drive the success of our business.

Responsibilities

• Develop and implement commercial strategies to achieve business objectives
• Manage and nurture client relationships to ensure customer satisfaction
• Negotiate and finalize contracts with clients and suppliers
• Analyze market trends and identify new business opportunities
• Lead and motivate a team of commercial professionals
• Monitor and evaluate the financial performance of commercial activities
• Collaborate with cross-functional teams to optimize operational efficiency
• Represent the company in industry events and build strong networks

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 - 5 years of experience in commercial management,
• Proven track record of successfully developing and executing commercial strategies
• Strong negotiation and communication skills
• Excellent leadership and team management abilities
• Ability to analyze market trends and identify business opportunities
• Results-oriented mindset with a focus on achieving targets
• Proficient in Microsoft Office applications
• Willingness to travel as needed

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

• Assist in managing and supervising the workshop personnel in performing maintenance and repair services to marine vessels including routine maintenance, mechanical and electrical repairs, and inspections.
• Ensure adherence to health and safety regulations, policies, and procedures.
• Assist in planning and scheduling workloads and assigning tasks to workshop staff.
• Maintain a clean and organized workshop, ensuring all tools and equipment are in good working condition.
• Ensure efficient communication with clients for job updates, estimates, and inquiries.
• Assist in managing inventory and ordering replacement parts, materials, and supplies.
• Perform other tasks as assigned by the Marine Workshop Manager.

Requirements:

• Bachelor’s degree in Maritime engineering or a related field.
• At least 3 years of experience in marine vessel maintenance and repair.
• Strong knowledge of technical marine engineering and general maritime principles.
• Ability to read and interpret blueprints, schematics, technical manuals, and wiring diagrams.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Proficient in MS Office Suite and other relevant software applications.

Chan Chee Meng
EA 07C3069
R1110620

• Assist in managing crewing operations and ensuring the availability of qualified and competent crew for the Company's managed vessels.
• Coordinate with manning agents and recruitment agencies for crew selection, recruitment, and deployment.
• Manage crew scheduling, rotation, and crew changes.
• Ensure compliance with all relevant regulations and industry standards related to crewing.
• Handle crew documentation, contracts, and payroll.
• Assist in identifying and addressing crew training and development needs.
• Collaborate with other departments to ensure smooth crewing operations.
• Participate in crew meetings and provide support for crew-related matters.
• Keep updated with industry trends and developments in crewing practices.
• Assist in maintaining accurate crewing data and records.
• Perform other duties as assigned by the Crewing Manager.

Requirement:

• Bachelor's degree in Maritime Studies, Human Resources, or a related field.
• Minimum 3 years of experience in crewing operations, preferably in the maritime industry.
• Strong knowledge of crewing regulations and requirements.
• Excellent organizational and time management skills.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office applications.
• Ability to work well in a team and adapt to a fast-paced environment.

Chan Chee Meng
EA 07C3069
R1110620

• Collaborate with internal stakeholders to identify training and development needs
• Design and deliver training programs, workshops, and seminars
• Evaluate the effectiveness of training programs and make necessary improvements
• Manage the onboarding process for new hires
• Support talent management initiatives, including performance appraisal and succession planning
• Assist in the recruitment process by recommending candidates and preparing salary proposals
• Stay updated with industry best practices and trends in HR and L&D

Requirements:

• Bachelor's degree in Human Resources, Organizational Psychology, or a related field
• Minimum of 5 years of experience in HR and L&D roles
• Strong knowledge of training and development principles and practices
• Excellent communication and presentation skills
• Ability to collaborate and build effective relationships with stakeholders
• Strong organizational and project management skills
• Proficiency in MS Office and HRIS systems
• Those with experience in industrial, logistic and manufacturing industries will be added advantage

Chan Chee Meng
EA 07C3069
R1110620

Royal Ocean Marine, a leading headhunting /recruitment agencies company based in Singapore, is seeking an experienced HR L&D Manager to join client's team an MNC company.

As the HR L&D Manager, you will be responsible for developing and implementing effective training and development programs across the organization. You will collaborate with internal stakeholders to identify learning and development needs, design and deliver training programs, and evaluate their effectiveness. Additionally, you will play a key role in talent management, performance appraisal, and recruitment processes.

Responsibilities

• Collaborate with internal stakeholders to identify training and development needs
• Design and deliver training programs, workshops, and seminars
• Evaluate the effectiveness of training programs and make necessary improvements
• Manage the onboarding process for new hires
• Support talent management initiatives, including performance appraisal and succession planning
• Assist in the recruitment process by recommending candidates and preparing salary proposals
• Stay updated with industry best practices and trends in HR and L&D

• Bachelor's degree in Human Resources, Organizational Psychology, or a related field
• Minimum of 5 years of experience in HR and L&D roles
• Strong knowledge of training and development principles and practices
• Excellent communication and presentation skills
• Ability to collaborate and build effective relationships with stakeholders
• Strong organizational and project management skills
• Proficiency in MS Office and HRIS systems

Chan Chee Meng

EA 07C3069

R1110620

• Develop and implement procurement strategies to meet the shipyard's objectives.
• Identify and source suppliers for required materials, equipment, and services.
• Negotiate contracts and pricing with suppliers to ensure best value.
• Manage vendor relationships and monitor supplier performance.
• Coordinate with other departments to understand procurement requirements.
• Ensure timely delivery of materials, equipment, and services.
• Maintain accurate records of procurement activities and inventory levels.
• Stay updated on market trends and industry developments to inform procurement decisions.
• Ensure compliance with company policies, procedures, and legal requirements.

Requirements:

• Bachelor's degree in supply chain management, business, or related field.
• Experience in shipyard purchasing or procurement management.
• Strong negotiation and communication skills.
• Experience in sourcing and evaluating suppliers.
• Knowledge of shipyard operations and materials/equipment used in shipbuilding.
• Proficient in MS Office and procurement software.
• Ability to manage multiple priorities and work under pressure.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to maintain accurate records.

Chan Chee Meng
EA 07C3069
R1110620

Royal Ocean Marine, a leading headhunting /recruitment agencies company, is seeking an experienced Purchasing Manager to join our client's team. In this role, you will be responsible for managing the purchasing activities for the shipyard, including sourcing suppliers, negotiating contracts, and ensuring timely and cost-effective procurement of materials, equipment, and services. The successful candidate will have a strong background in shipyard procurement, excellent negotiation and communication skills, and a proven track record of successfully managing a purchasing function.

Responsibilities:

• Develop and implement procurement strategies to meet shipyard's objectives.
• Identify and source suppliers for required materials, equipment, and services.
• Negotiate contracts and pricing with suppliers to ensure best value.
• Manage vendor relationships and monitor supplier performance.
• Coordinate with other departments to understand procurement requirements.
• Ensure timely delivery of materials, equipment, and services.
• Maintain accurate records of procurement activities and inventory levels.
• Stay updated on market trends and industry developments to inform procurement decisions.
• Ensure compliance with company policies, procedures, and legal requirements.

• Bachelor's degree in supply chain management, business, or related field.
• Experience in shipyard purchasing or procurement management.
• Strong negotiation and communication skills.
• Experience in sourcing and evaluating suppliers.
• Knowledge of shipyard operations and materials/equipment used in shipbuilding.
• Proficient in MS Office and procurement software.
• Ability to manage multiple priorities and work under pressure.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to maintain accurate records.
• Singapore Citizen and Singapore residents will be given priority in the selection process.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

• Repair and maintenance work for Company product (crane) range, plus 3rd party maker if needed
• To ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas
• To support Service overall goals and budgets
• Ensure that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to Company standards

Requirements:

• Technical education or college level in electrical background or similar relevant experience
• Min. 5 years’ experience with marine cranes
• Experience in the marine industry with crane or deck machinery experience is preferred

Chan Chee Meng
EA 07C3069
R1110620

Responsibilities

Assist the Technical Manager in overseeing and managing day-to-day technical operations
Collaborate with the team to develop and implement technical strategies and improvements
Manage technical projects, ensuring timely completion and adherence to budget
Monitor and maintain up-to-date knowledge of technical advancements, industry trends, and regulations in the automotive field
Provide technical guidance and support to the automotive team
Ensure high-quality standards and customer satisfaction in all automotive services
Identify areas for process improvement and implement best practices

Requirements
Bachelor's degree in Automotive Engineering /Mechanical /. electrical or electronic or a related field
Previous experience in a technical role in the automotive industry will be added advantage
Strong knowledge of automotive systems and components/ repair /maintenance
Excellent problem-solving and analytical skills
Ability to effectively communicate technical information to team members and clients
Experience in project management and leading technical teams
Knowledge of industry regulations and standards
Ability to prioritize tasks and manage multiple projects simultaneously
Strong leadership and interpersonal skills

Chan Chee Meng

EA 07C3069R1110620