Total 84,462 Others/Any customer experience manager job vacancies in Singapore

As a Technical Business Development Manager, you will be responsible to bring a significant added-value to the Oral Care market through driven business objectives, regional strategies, and strongly connect with RCB to ensure OC portfolio is promoted a driver of differentiation and well connected to our client needs.

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Key Responsibilities:

· Develop long-term profitable and sustainable business with the largest companies in the region

· Conduct technical presentations and demonstrate how a product meets client needs

· Provide pre-sales technical assistance and product education

· Develop SEA, AMET, India Oral Care business strategy and plans to meet our growth targets

· Work closely with RCB teams on technical trainings, promotional kits and sharing to elevate their knowledge in the category

· Perform competitive analysis

· Identify new opportunities to increase market share

· Contribute to validate the requirements for the identification and selection of new technologies/solutions/flavor collections

· Drives oral care development projects together with all internal partners proactively

· Continuously improve & re-invent “best in class” collaboration model

We bring:

· A rich history and a promising future of bold scientific innovation and passionate creation with our customers;

· A space to grow by encouraging and supporting curiosity and an open mindset;

· The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;

· Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

· A firm belief that working together with our customers is the key to achieving great things;

· An eagerness to be one team and learn from each other to bring progress to life and create a better future;

You bring:

· Bachelor’s degree in Marketing, business or equivalent

· Minimum 5 years of experience in a business development, category management or commercial role

· Drive for results, with competitive mindset

· Self-motivated team player

· Strong interpersonal and communication skills

· Ability to define business opportunities, set priorities and translate tactics/strategy into actions

· Proactive approach, able to develop business ‘from scratch’

· Availability to travel

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily assessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Are you passionate about driving the growth of a game through innovative marketing strategies and enhancing player engagement? Do you excel at developing data-driven marketing plans and collaborating with cross-functional teams to create standout content? Are you eager to take on the challenge of shaping the future of mobile gaming? If so, join our innovative team at OneMT as a Mobile Game Marketing Manager!

Job Responsibilities:

• Lead the planning, execution, and management of marketing initiatives across multiple channels to achieve growth targets and promote brand awareness.
• Collaborate with various departments to develop marketing campaigns, delivery plans, and incorporating marketing mix planning to enhance MROI.
• Leveraging programmatic advertising, influencer strategy, PR, and other marketing channels to drive user acquisition and brand awareness.
• Utilise analytics tools to continuously measure and optimise performance of marketing campaigns. Implement event tracking and leverage MarTech and AdTech platforms to improve ROI.
• Drive organic growth through ASO, SEO, branding strategies, and partnerships.
• Lead brand partnerships and IP collaborations in collaboration with Product
• Build and maintain relationships with key partners.
• Understanding of the compliance requirements for data priavcy and optimisation strategies for major advertising platforms.
• Collaborate with internal teams and external agencies on ad creatives, including video shoot, graphic design, website design, etc.
• Manage the creation and creatives for websites and landing pages with utilisation of SEO best practices.
• Track industry trends and competitors’ advertising strategies and provide targeted suggestions and solutions for our campaigns.
• Execute community building effort and live-ops in collaboration with Product.

Job Requirements:

• Bachelor’s degree in Business, Marketing, Computer Science, or related field / experience.
• Proven experience in marketing for mobile games, with a track record of successful brand and advertising campaign execution, partners management, social media management, and user acquisition.
• Strong understanding of mobile game marketing and advertising on advertising platforms such as Google, Meta, and Tik Tok.
• Strong analytical skills, with proficiency in market research, data analysis, and performance tracking to inform marketing strategy and decision-making.
• Excellent project management skills, with the ability to prioritize tasks, meet deadlines, and adapt to changing priorities in a fast-paced environment.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Passion for gaming and deep understanding of player psychology, motivations, and cultural preferences.
• Familiarity in co-branded and co-IP marketing initiatives.

If you're passionate about leading the charge in the ever-evolving landscape of mobile gaming, driving innovation, and crafting experiences that captivate players worldwide, we want you on our team. Join us at OneMT and be part of our exciting journey in crafting groundbreaking mobile games!

OneMT is an equal opportunity employer and values diversity in the workplace. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us and let's build something amazing together!

Our client, a established MNC in the Trading industry looking for a highly motivated office administrator to join the regional headquarter in Singapore. The role will be reporting to the HR Manager and handle full spectrum of office administrative duties.

Responsibilities:

• Handle the general administrative functions of the company. Assess the company’s needs for records, information, communication, and other common services and ensure that the organization’s administrative needs are met efficiently, reliably, and economically.
• Handling reception duties for office guests
• Procure and keep track of office supplies.
• Maintain and update group mailing list and other general administration databases.
• Assist with documentation and other administrative activities.
• Support travel arrangement and visa applications for business trips.
• Manage and maintain the company’s insurances including claims and renewals.
• Coordinate preparation and distribution of seasonal greeting cards of the company.
• Manage drivers and related support (such as scheduling and conflict management).
• Maintain and update internal telephone directories.

Requirements:

• Possess at least Diploma or an equivalent qualification
• 5 years of comprehensive Admin/General Affairs
• Able to communicate and build good relationship with both internal and external stakeholders
• Able to work under pressure with the ability to prioritize task effectively

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Responsibilities for Food And Beverage Manager

- Develop a relationship with regular customers
- Follow food and safety regulations
- Order food supplies for the kitchen
- Ensure that customers are satisfied with food and service
- Assist with marketing events
- Create restaurant policies
- Hire and train new restaurant staff

Qualifications for Food And Beverage Manager

- Min 5 years experience
- Great organizational skills
- Ability to delegate tasks
- Great leadership abilities
- Customer oriented mindset
- Ability to communicate with all levels of staff

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Joint Ops Logistics Department is responsible for the management of emergency logistics plans, acquisition and management of resources across the agency. As an Assistant Manager/Manager in the Emergency Logistic Planning Branch, you are responsible for leading (upstream and downstream) planning, development, establishment and management of emergency operational plans. The jobholder will also coordinates operations, support operations between and across appointed divisions, under myriad operating environment so as to ensure continuous operationalisation of critical business functions and mission success.

You will be responsible for the following:

• Provide leadership in strategic planning for the branch to ensure readiness in ops support of roles under myriad operating environment

• Lead in the development, establishment and implementation of contingency and business continuity plans, emergency plans for ops support

• Lead, review (and revise where necessary) and validate emergency plans and related work processes to ensure that plans are implementable and adequately agile to deal with variations of the scenarios to meet emergency preparedness and business continuity objectives

• Lead and oversee the coordination, status monitoring for ops support, and functions supporting myriad operating environment to ensure coordinated, smooth, efficient and streamlined operations

• Lead in the review and development of contracts to meet agency’s strategic and operational objectives while complying to policies and government rules and regulations

The job might be for you if you possess the following qualities:

• At least 4-6 years of working experience in Emergency Planning and/or Business Continuity Planning

• Certification in emergency/crisis management is advantageous

• Ability to identify potential hazards, assess risks, and develop mitigation strategies in consultation with affected internal and external stakeholders

• Proficiency in developing and implementing emergency response (ops support) plans, protocols, and procedures

• Demonstrated skills in clear and effective communication during emergencies

• Capacity to allocate and manage resources efficiently, including personnel, equipment, supplies, and finances

• Capability to make timely and informed decisions under pressure, considering risk, impact, and available resources

• Able to structure, categorise information and reflect these in writing (e.g. for policies and planning)

• Versatile in both deskbound and operational work

• Mature, independent and resourceful

• Self-driven and always ready to strive for improvement

• Able and willing to work on weekend and after office hours if needed

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Asst-Manager--Manager--Joint-Ops-Logistics-Dept---Emergency-Logistic-Planning-Br-_JR-10000031341

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

Back Office Customer Service Manager – Engineering industry

Responsibilities:

• Oversee all back-office service activities and manage the back-office team.
• Meet sales KPIs and prepare accurate sales quotations and price proposals for customers.
• Maintain updated databases (pre-order and post-order) in CRM and spreadsheets.
• Ensure data completeness and accuracy in SAP/CRM for quotations.
• Track customer inquiries, prepare quotations, and drive order intake.
• Handle customer feedback and complaints, resolving or escalating issues as necessary.
• Manage sales and development for a select group of customers.
• Coordinate with internal departments and intercompany teams on sales tasks.
• Maintain standard spare part lists (SPC).
• Provide administrative support to the sales team as needed.
• Perform other ad-hoc duties as assigned.

Requirements:

Education:

• Minimum of a Diploma in any field.
• Strong business English communication skills.
• Must have solid SAP knowledge and experience.
• Proficient in MS Office applications.

Experience:

• Background in high-volume transactional environments.
• Exceptional organizational and time management skills.
• Ability to work autonomously and collaboratively in a team.
• At least 5 years of experience in sales or a sales support role.
• Strong commercial acumen.
• Familiarity with sales processes and systems.
• Experience in a manufacturing/Engineering industry is a plus.
• Due to quota restrictions, we can only consider local candidates (Singapore Citizens/ Singapore PR) with full working rights in Singapore

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities

This person will work closely with the Alumni team and Program Managers (PMs) on matters related but not limited to:

• Take charge of NUS Enterprise Academy's (EA) marketing campaigns, events and coordinate the marketing activities (internal and external) to ensure its success
• Promote EA programmes to NUS students from various faculties as well as outreach to Junior Colleges, Polytechnics and etc.
• Develop and implement student recruitment campaigns across various platforms, online and offline, digital media and etc.
• Produce quality content with various stakeholders including students, faculty and start-up leaders and alumni in the community
• Manage and increase social media presence
• Inject fresh initiatives to increase awareness of the programme
• Periodically design and web maintenance projects such as design of e-flyers and etc.
• Work with vendors and agencies to produce collaterals and contents

Qualifications

Requirements

• Recognised University Degree in Marketing, Communication or related fields with at least 5 years of relevant working experience preferably in an educational institute
• Experience in working with a range of content mediums such as video, photography, social media, long-form articles, back-end SEO analytics, etc.
• Well organized with good monitoring and follow-up skills within tight deadlines.
• Outgoing personality who enjoys meeting and interacting with people at all ages.
• Self-starter, able to work in a fast-paced environment and a good team player
• Good interpersonal, communication and project management skills
• Good grasp of written and spoken English
• Mature disposition to manage internal and external stakeholders confidently
• Good working knowledge of MS Office applications and savvy with web applications and software etc. Willing to learn new applications and software.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a UNIQUE platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canva, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

The Travel Operations Manager/ Assistant Manager is a key role combining operational excellence with client-facing support. You will lead a team of operations specialists to ensure efficient and effective delivery of all travel-related services for our clients. This includes managing travel bookings, collaborating with the sales team on quotations, optimizing travel costs, and providing exceptional support to both clients and internal stakeholders. Some travel may be required to meet with clients or vendors.

Job Description

- Team Leadership:

• Lead, mentor, and develop a team of travel operations specialists.
• Delegate tasks, monitor performance, and provide constructive feedback.
• Foster a collaborative and supportive team environment.

- Travel Management:

• Oversee all aspects of travel arrangements, including flights, accommodation, ground transportation, and visa processing.
• Develop and implement travel policies and procedures to ensure efficiency and cost­ effectiveness.
• Negotiate with travel vendors to secure competitive rates and favorable terms.
• Utilize travel management tools and technology to streamline processes and track expenses.

- Client Management:

• Serve as a point of contact for clients, understanding their travel needs and preferences.
• Build and maintain strong relationships with clients, ensuring their satisfaction.
• Proactively address client inquiries and resolve any travel-related issues.

- Compliance & Risk Management:

• Ensure compliance with all relevant travel regulations, visa requirements, and company policies.
• Implement risk management strategies to mitigate potential travel-related risks.
• Stay informed about travel advisories and updates to ensure traveler safety and well-being.
• Excellent communication, interpersonal, and client management skills.
• Strong analytical, problem-solving, and organizational abilities.

Requirements:

• Bachelor's Degree or Diploma in Business Administration, Hospitality Management, or related field
• Minimum 3 years of relevant experience
• Experience in customer service management and/or travel industry operations is an advantage
• Strong leadership abilities with a track record of effectively managing teams
• Excellent communication, negotiation, and interpersonal skills
• Ability to thrive in a fast-paced, high-pressure environment and prioritize tasks accordingly
• Analytical mindset with proficiency in data analysis and reporting
• Familiarity with travel industry trends, destinations, and suppliers
• Problem-solving aptitude and a customer-centric approach to service delivery

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

Strong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.

Responsibilities:

• Perform receptionist and cashiering duties accurately, efficiently and professionally
• Attend to customers’ enquiries and ensure correct information is being conveyed
• Assist customers in making appointments and ensure appointments made are accurate
• Ensure customers’ satisfaction is achieved by providing excellent customer service
• Ensure smooth day-to-day operations
• Generate reports as and when required
• Other ad-hoc duties as and when required

Requirements:

• Pleasant personality
• Demonstrates honesty and integrity
• Excellent interpersonal skills
• Able to read and write in English and Chinese
• Able to work independently.
• Willing to work retail hours
• Able to work on weekends and public holidays.

Benefits:

• Basic Salary + Performance Incentive + Commission
• 6 DAY OFFs monthly
• Medical and dental
• AWS

Experience not required. Fresh gradauates may apply.

As a Customer Service Officer at IVI Aesthetic, you will be the first point of contact for our patients and potential clients, playing a key role in shaping their experience with us. You will be responsible for handling inquiries across multiple channels, including phone calls, social media platforms, and emails, providing information about our products and treatments, and assisting in booking appointments. Your expertise in our offerings will help guide customers to the treatments that best meet their needs, ensuring a seamless and positive experience.

Key Responsibilities:

1. Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.
2. Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients.
3. Assist customers in scheduling appointments, making changes to appointments, and providing reminders.
4. Collaborate with the operation team to ensure customer queries are addressed.
5. Maintain patient confidentiality and adhere to data protection regulations.
6. Keep records of customer interactions, process customer accounts, and file documents.
7. Calling of leads to book appointment and ensure appointment is turned up.

Qualifications:

1. Proven customer support experience or experience in beauty services industry.
2. Strong messaging and phone handling skills and active listening.
3. Familiarity with CRM systems and practices.
4. Excellent communication and presentation skills.
5. Ability to multitask, prioritize, and manage time effectively.

6. Target orientated and driven.

The Responsibilities we will trust you with are:

• Actively identify, develop and convert business opportunities from new and existing clients
• Demonstrate an in-depth understanding of clients’ business and source of wealth generation
• Ensure coverage of all relationships through client engagement, risk profiling and financial planning
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
• Help clients achieve broad financial/investment goals related to the creation and management of wealth
• Develop tailored solutions that address clients’ investment, risk management, and financing/liquidity needs
• Plan and prioritize activities to maximize revenue growth and client satisfaction
• Ensure strong controls and effective operational and administrative tasks including compliance on regulatory requirements
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Nike, Marina Bay Sands, and more. Our diverse, global community of over 2,000 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Be part of an award-winning agency with over 30+ industry recognitions including Media Agency of the year, B2B & B2C agency of the year, Best use of Omnichannel & Integrated Marketing and more!

WHO WE’RE LOOKING FOR

We are looking for an accomplished Regional Client Experience Director to own our key accounts within SEA while also building the Client Experience function for the region. This is a key senior level role that reports directly to the APAC leadership management and with the mandate to build forward and deliver on our growth ambitions.

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

• Responsible for managing key SG & SEA accounts
• Responsible for leading conversations between clients and internal channel teams, ensuring exceptional service and developing excellent client relationships
• Collaborate with regional leadership to build up key marketing capabilities in South East Asia
• Key driver in working with clients to understand business challenges, identify growth opportunities and collaborate with SEA team to deliver business solutions that meet their needs
• Drive proactive SOW/MSA agreements, renewals and negotiations with clients
• Cross and upsell opportunities for existing accounts
• Lead or co-lead pitches and negotiate commercial terms to secure new business for the company
• Lead SEA planning & activation teams to drive multi-channel planning and strategy & develop competitive product propositions to meet client goals
• Work closely with channel and market teams to manage priorities, workloads, and resource allocation to ensure client deadlines are met and campaigns are ran smoothly
• Ensure project plans and process documents are maintained and kept up to date and improve working methods where possible to increase efficiency
• Be in the know for channel, product, and industry updates and timely communicate to the teams and clients

DOES THIS SOUND LIKE YOU?

• At least 10 - 16 years of digital marketing experience, preferably from a media agency environment.
• Excellent understanding of multiple digital channels including PPC, Display, Paid Social
• Experience of localised digital strategies for Singapore & SEA
• Excellent communication and relationship-building skills
• Exceptional ability to identify and implement opportunities for improvement.
• A true collaborative team player who has the passion to lead and nurture talents, yet able to work independently as well.
• Excellent presentation skills to convey a compelling story
• Results and target driven
• Strong analytical skills and attention to detail
• Able to prioritise, multi-task and project manage
• Proactive, motivated and a self-starter who’s passionate to build

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

We are looking for a motivated and detail-oriented Senior Executive - HR (People Experience) to support our initiatives in enhancing organisational culture, employee experience and well-being, talent management and learning. This role is essential in supporting the implementation of programmes that foster a positive work environment, promote employee and talent retention and ensure the well-being of our employees.

Key Responsibilities

Organisation Culture:

• Assist in developing and implementing strategies to cultivate a positive and inclusive organisational culture.
• Monitor and track the progress of existing initiatives. Assist in evaluating existing initiatives for effectiveness and relevance.
• Support initiatives that promote diversity, equity, and inclusion within the workplace.
• Assist in conducting regular assessments of organisational culture (pulse surveys, focus group discussions, employee engagement surveys) and work with stakeholders to recommend improvements.

Employee Experience & Well-being:

• Contribute to the framework, design and delivery of employee wellness programmes that promote holistic well-being (physical, mental, emotional, environmental etc).
• Help identify touch points in the employee journey to understand stakeholder pain points and review areas for improvement. Work with Organisation Excellence on relevant processes.
• Research industry best practices and propose recommendations for employee experience and wellness programmes. Support the implementation of programmes and initiatives.
• Monitor and track the progress of existing initiatives. Assist in evaluating existing initiatives for effectiveness and relevance.
• Assist in the management of HR suggestions as part of our Staff Suggestion Scheme.
• Assist in the development of employee communications, for example, Eat with Your Family Day, Family Day etc.
• Support employee orientation and induction for managers.

HR Policies:

• Assist in reviewing HR policies, operating manuals and staff handbook to ensure compliance with regulatory guidelines.
• Assist in drafting HR policies and playbooks for all employees.

Talent Management:

• Support the design and implementation of talent management programmes, including succession planning, career development, and leadership development.
• Collaborate with department heads to identify and work on development plans to nurture high-potential employees.
• Assist in implementing strategies and work with People Managers, HR Business Partners and Rewards & Analytics teams to attract, retain, and develop top talent.

Other Duties:

• Cross-learning and coverage of duties within the Talent & Organisation Development team, e.g., assisting in the curation and delivery of learning and development programmes to enhance employee skills and competencies.
• Monitor and evaluate the effectiveness of training programmes and make necessary adjustments.
• Assist with HR projects from time to time.
• Assist with the logistics, coordination and planning of HR projects and workshops as required.
• Participate in organisation-wide activities such as internal committees e.g. Staff Appreciation Night.

• Bachelor's degree in Organisational Development, Human Resources, Business Administration, or a related field.
• 3 - 5 years' experience in Organisational Development, or HR Business Partnering or HR Generalist role with a good understanding of working with employees.

• Strong communication, organisational, and interpersonal skills.
• Enjoy writing and write well.
• Ability to work collaboratively with cross-functional teams.

Job Description

• Visitor interaction, providing information and assistance
• To assist Navy Museum staff members on the daily Museum operations
• To assist Museum staff members to facilitate school and public programmes
• Will be trained to provide information about the exhibits

Job Requirement

• An interest and passion for Singapore history, museums and the local art scene is an added advantage
• Self-directed learner and problem solver who remains productive under pressure
• Proficient in spoken and written English
• Cultural understanding and empathy for diverse communities
• Service oriented and enjoy interacting with people
• Must be willing to work at Navy Museum Singapore, Address: 112 Tanah Merah Coast Road
• Must be able to work on at least 1 weekend (Saturday or Sunday) every week

Benefits

• Part-Time rate of $12/hour
• Uniform provided.
• Transport provided at EXPO MRT on Sat/Sun and Public Holidays
• Free SDC Adventurer Membership after 1 month deployment

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 5 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!