Total 615 customer service manager job vacancies in CAA-Changi Airport Terminal 2

We are searching for a perceptive, creative administrative manager to oversee office operations and administrative staff members. The administrative manager will hire, train, and evaluate administrative team members; develop, review, and improve policies, systems, and procedures; and generally ensure the office operates smoothly and efficiently.

To succeed as an administrative manager, you should be focused on attracting and retaining top talent and streamlining office operations to maximize quality and efficiency while reducing costs. You should be analytical, knowledgeable, and organized with a proactive attitude and strong leadership skills.

Administrative Manager Responsibilities:

Supervising the day-to-day operations of the administrative department and staff members.

Hiring, training, and evaluating employees and taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Overseeing special projects and tracking progress towards company goals.

Building and expanding on skills by engaging in educational opportunities.

Administrative Manager Requirements:

Bachelor’s degree in business administration, management, or a related field.

Experience in a related field, such as management or financial reporting, preferred.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office.

Ability to plan for and keep track of multiple projects and deadlines.

Familiarity with budget planning and enforcement, human resources, and customer service procedures.

Willingness to continue building skills through educational opportunities.

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills.

Responsibilities for cleaning manager

Determine gaps in portfolio and investments/resources for future success in I&I

Develop innovation pipeline and business case for key customers

Distributor strategy & growth plan – providing right portfolio tools

Effectively lead & influence cross functional teams to support I&I business’ strategic growth objectives

Manage the Cleaning & Coating suppliers that support the Service Division

Ensure the supplier base is in place and ready to support all new product introductions

Work with a cross functional team to establish new supplier capability in regions with existing capability gaps

Work closely with Engineering teams to ensure suppliers are technically ready to support new products and new Service Agreements within region

Responsible for managing the lead-time, total cycle time and cost of the Cleaning & Coating suppliers

Work collaboratively with the Worldwide Operations Supply Chain team on common suppliers to achieve lead-time, cycle time and cost targets

Qualifications for cleaning manager

Ability to work in international and multicultural environment

English written and spoken – fluent

Provide QA oversight among all Manufacturing Process Units and Support Functions to assure cleaning processes and their validation status are compliant to current validation guidelines, regulatory and company global requirements, working across boundaries with MSAT organization

Provide QA oversight among all Manufacturing Process Units and Support Functions to assure both Process Performance Qualification and Equipment Qualification status is compliant to current validation guidelines, regulatory and company global requirements, working across boundaries with MSAT organization

Provide QA oversight to contribute to assure the execution of the integration program in regards to Cleaning Validation, Process Performance Qualification and Equipment Qualification

General knowledge of Semiconductor Capital Equipment and processes

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

Responsibilities:

• Handle daily operations independently
• Responsible for all shipping documents (transport, documentations, booking with shipping line and preparing Bill of Lading documentations)
• Daily liaising with oversea counterparts, local sales and operation teams on delivery and logistics issues
• Key in cargo details and ensure payment from suppliers and customers are input into the computer system
• Monitor and ensure all orders are duly delivered to customers within a stipulated operation turnaround time
• Coordinate and communicate customer’s requirements and provide timely proposals and solutions to customers
• Quotations
• Handle customer’s complaint or issue, if any
• Any other duties assigned by Management

Requirements:

• Good communication and inter-personal skills
• Proficiency in MS office suites
• Min 3 years of related work experience in freight forwarding/logistics industry
• Familiar with import/export permit declaration and cargo clearance procedures
• Meticulous, multitask, organized and adopt a careful work approach
• Able to start work immediate or on short notice

**Work Location: CHANGI AIRFREIGHT CENTRE

Job Responsibilities:

• Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed.
• Develop and implement quality control processes, procedures and standards to ensure that products or service meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
• Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.

Job Requirements:

• Major in any engineering field.
• Minimum 8 years of experience in manufacturing field, as well as minimum 4 years in supervisory role.
• Able to work under stress, dynamic and fast pace manufacturing environment.
• Candidates require strong teamwork mindset, posses effective organising and communication skill as needs to cohesively work with customers and internal teams.
• Experience in semiconductor capital equipment manufacturing will be added advantage.

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life. We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, remote working and more!

WHAT WILL YOU DO?

Pelago by Singapore Airlines is seeking a creative Campaign and Social Media Asst Manager/Manager to join our brand marketing team. In this role, you will be responsible for developing and implementing our social media campaigns to increase our online presence and grow our brand reach globally. You will work closely with the brand lead and design team to ensure that our campaigns align with the broader business objectives.

- The role will be highly suitable for an individual contributor who is able to independently execute all of our social media campaigns, and collaborate- with the Marketing, Sales, Design teams and Singapore Airlines business units to deliver campaigns

- Building Pelago’s brand presence on social globally

- Social media content planning and community management.

- Create engaging and relevant content for IG and TikTok, including videos (reels), statics (photos), memes, travel guides.

- Identify and build relationships with appropriate KOL partners to drive brand growth and UGC - strong knowledge and existing network with local and regional influencers would be beneficial

- Stay up to speed with global trends and culture, and ensure this is reflected in our brand’s storytelling on social media

- Drive organic reach and user engagement by building a community, responding to posts, developing discussions, social activations, giveaways, IG takeovers and etc

- Contribute to the ideation and execution of integrated marketing campaigns, product launches, and activation / buzzworthy social campaigns

- Ensure search-optimised travel content where relevant

WHAT EXPERTISE ARE MUST HAVES FOR THIS ROLE?

- Minimum 3 to 5 years of experience in Social Media Management, executing campaigns and creating content

- Excellent knowledge of Tiktok and Instagram

- Excellent copywriting, storytelling, photography / video editing skills.

- Ability to be in front of, and behind the camera, voice over where necessary

- KOL management

- Technical skills: Canva, Photoshop/ Illustrator, Capcut, Social media management tools, Meta/TikTok Business Suite and Ads Manager

WHAT EXPERTISE ARE GOOD TO HAVE?

- Bachelor’s degree in Marketing, Communications, or a related field.

- Knowledge of Youtube and other social media best practices

- Ability to manage and operate budgets in a fiscally responsible manner

- Ability to work with speed and agility: act quickly on trends and stay on top on global cultural events

- Solid understanding of social media KPIs and what makes the consumer tick

- Excellent multitasking and time-management skills.

- Have a keen eye for design and trends on social and possess a knack for storytelling

Job Description

· Arrange and schedule in all assigned on-stage performances of the company

· Attend and arrange for rehearsals and work with other performer

· Work with performers to fine-tune performance

· Keep and update weekly routine performances

· Assist the performer in selection for optimal performance standards

· In charge of the admin of the performer including reporting to the management

· Need to manage the staff and assist the management in handling all the issues of the performers

· Attend monthly meetings pertaining to stage performance matters

Requirements

· Ability to communicate well with staff/ performer from East Asia

· 2 to 3 years’ experience as Performing Artiste Manager or related manager

· Able to communicate well with the performers

· Has experience as Performer is a plus

· Knowledge of Mandarin Pop or Jpop Kpop is advantageous

· Strong stage experience

Job Description:

• Take ownership of end-to-end recruitment processes, including but not limited to job postings, candidate sourcing, screening, interviewing, and selection
• Manage the interview coordination for direct and agency candidates
• Work collaboratively with the team to support recruitment activities
• Liaise with hiring managers on their availability for interviews
• Proactively source potential candidates through various channels, such as online job boards, social media platforms, professional networks, and employee referrals
• Collate candidates' documents prior to interviews
• Maintain strict confidentiality regarding all aspects of the recruiting process.
• Prepare employment contracts and liaise with candidates for the documents needed (when required).
• The main point of contact for employees’ queries on employment legislation, and internal policies and processes
• Support in HR activities spectrum relating to talent acquisition, employee benefits and welfare, onboarding and offboarding
• Maintain and update all payroll-related policies and processes
• Process monthly timesheets
• Develop and implement HR strategies and initiatives aligned with the organization's goals and objectives.
• Any ad-hoc duty assigned by HR Manager with related to HR matters

Job Requirements:

• Diploma in Human Resources or any discipline
• Possess at least 5 years of work-related experience
• At least 2 years in payroll processing
• Excellent communication and interpersonal skills to effectively engage with candidates and internal stakeholders
• Positive mindset and can-do attitude, collaborative and ability to work well with our team
• Highly organized with excellent time management skills
• Ability to work independently and with a team
• Thrives in a fast-paced environment and adapts quickly to changing priorities
• Able to work on weekend and PH as and when required when meeting timelines
• On-site
• Only Singaporean / PR need to apply

Job Responsibilities

• Perform equipment inspections to identify potential problems and safety concerns
• Perform diagnostic troubleshooting and failure analysis on all components and systems of the equipment.
• Isolates equipment malfunctions.
• Replace and/or repair faulty components and systems on equipment.
• Perform corrective and preventive maintenance to ensure that equipment continues to run according to manufacturer's specifications
• Maintain parts and supplies needed for job completion
• Maintain company vehicle cleanliness and ensure vehicle is in safe operating condition
• Maintain a culture of safety & participate in all safety meetings
• Responsible for properly and accurately filling out all job cards in service CRM
• Responsible for maintaining a clean and safe work area
• Responsible for maintaining all tools are in safe working conditions
• Picks up parts and performs other tasks as assigned
• Return un-use parts to the service coordinator/CSS
• Return faulty parts to the workshop team leader
• Complete basic and advanced technical training as assigned
• Support junior technician at the field when they are having issues in troubleshooting
• Handle more complex job orders

Job Requirements

• Min ITE graduates in Automotive Engineering
• Min 5 years of relevant experience
• ITE graduates with no experience are welcome to apply
• Possesses class 3 driving license
• Able to read and understand electrical and hydraulic schematics
• Familiar with hand and power tool operation
• Have experience in handling electrical/electronic systems and hydraulics and internal combustion engines
• Able to use desktop and mobile PCs
• Willing to work at Loyang
• Willing to work for 5.5 day work week

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Tasks:

• Work with System Engineers and vendors to resolve customers' technical problems
• Ensure support cases are tracked and duly closed
• Manage support cases through the use of SAP and support ticketing system
• Work closely with various teams, eg. Sales, Logistics and subsidiaries to manage the handling of repair items
• Analysis of support and repair data
• Sharing of preventive measures with Engineers and Customers to reduce equipment failures

Qualifications:

• At least a diploma in Electronics engineering
• Preferably with minimum 2 years' working experience
• Knowledge in RF & EMC is an advantage
• Working knowledge in SAP a plus

Duties and Responsibilities (Customer Services)

• Assist in designing of course outline and develop course curriculum for functional training program
• Conduct post course evaluation
• Conduct assessment to evaluate the competency of the participants
• Conduct training and facilitate active learning
• Conduct briefings to operational staff when required
• Communicate with airline on training requirements and ensure all resources are prepared prior to commencement of training
• Provide guidance and supervisory support to operational staff during cutover/migration of every new airline
• Ensure all training records are entered correctly into SAP system
• Assist in audit preparation
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE "N" levels and above
• Minimum 2 years’ relevant industry experience, with a demonstrable sound knowledge of airport and logistics operations
• Knowledge of Departure Control System (DCS) would be a distinct advantage
• Ability to confidently present curriculum and lead group discussion in classroom
• Knowledge of adult learning is preferred

As a Purchasing Manager, you will be responsible for overseeing all aspects of the purchasing process, including order processing, team management, record keeping, negotiation, and vendor relationship management.

KEY RESPONSIBILITIES:

• Manage daily purchase for Outlet operations

• Request for quotations from suppliers for new/alternate items

• Establish and maintain relationships with key suppliers and vendors.

• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.

• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.

• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers

• Monitors all costs in the Purchasing Department and initiates and maintains measures to control these.

JOB ROLE

1) Handle all clerical and administrative matters for Customer Service Department, including data entry.

2) Work closely with Production Control and Warehouse teams to manage order delivery on-time in full.

3) Liaise with freight forwarder for shipment and prepare shipping documents.

4) Communicate with customer on their purchase orders and delivery arrangements.

5) Any other ad-hoc duties that may be assigned from time to time.

Handling and maintaining of full sets of accounts

• Monitoring of cash flow

• Liaising with bankers or external parties on accounts matters

• Maintain up-to-date General Ledger, bank reconciliations, with timely follow up identified discrepancies.

• Experience in Payroll

• Provide guidance in areas relating to costing and inventory valuations and interact closely with operations

• Any other ad-hoc duties

• Possess a Diploma/ Degree (or equivalent) in Finance/Accountancy/ACCA

• Able to work independently with minimum supervision

As a Purchasing Manager, you will be responsible for overseeing all aspects of the purchasing process, including order processing, team management, record keeping, negotiation, and vendor relationship management.

KEY RESPONSIBILITIES:

• Manage daily purchase for Outlet operations

• Request for quotations from suppliers for new/alternate items

• Establish and maintain relationships with key suppliers and vendors.

• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.

• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.

• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers

• Monitors all costs in the Purchasing Department and initiates and maintains measures to control these.

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.

2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.

3) Monitor consolidations for various destination, monitor on the space and rates.

4) Send flight schedules to customer upon confimation.

5) Arrange adhoc cargo service for customers. (Fumigation, DG declaration and packing, wooden crate packing)

6) Check uplift of shipment after lodgement to terminal.

7) Send permits and AWB to customer after flight departed.

8) Raise amendment if any to airline and destination agent.

9) Raise monitoring reports for some customer to monitor rates and load.

10) Suggest solution for customer base on their shipping needs. (Training will be provided, assistance will be given by superior.)

11) Communicate with Sales/accounts team regarding quotation and billing matters.

13) Coordinate adhoc coload booking from other coloaders.

14) To solve any problem that may arise for export cargo with destination agents.

Responsibilities:

• Manage the Airworthiness Directives for Part 21 and Part 145 regulations.
• Maintains the Quality Management System for both Production and MRO.
• Updates Quality Manuals and Maintenance Organization Expositions and Product Quality Plan.
• Ensures internal audits conducted and executed timely.
• Perform qualification assessment to qualify and authorize Technician, Inspector and Signatory/ Certifying Staff
• Ensure trainings and qualification is managed in a timely manner as per schedule.
• Ensures Quality procedures are latest and executed in accordance to the quality system.
• Conducts trainings on quality subjects to staff to enhance understanding of subject as per training plan.
• Facilitates Regulatory and Custom Audits effectively.
• Ensure proper facilitation of customer visit for assessment and customer improvement plan.
• Performs production readiness reviews as per project schedule.
• Ensures FAI are reviewed and verified accurately.
• Conducts product audits timely as per internal audit plan.
• Participates actively in Analysis and Decision Committees and Material Review boards to ensure issue is facilitated in a timely manner.
• Ensures qualification of test equipment is performed effectively.
• Conducts accurate waiver management and access impacts.
• Support the internal operation APQP implementation.
• Support supplier PRR and FAI activity for piece part or SRU as and when necessary at supplier site.
• Supports PE team in assessing readiness of new repair capability
• Supports PE team in assessing readiness of new bench test.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

Responsibilities

• To develop the overall local operational strategy and direction for Warehouse/ Air / Sea Freight Forwarding teams in accordance and alignment with the Company’s strategy.
• Plan on key decisions pertaining to the day-to-day activities for the Air/ Sea Warehouse department, consulting with senior management when necessary.
• To develop/ enhance current eCommerce logistics operational strategy.
• Initiate, manage and implement new project for eCommerce accounts, logistics and transportation network optimization
• Design solutions and work closely with Customer Services team
• Review and implement the eCommerce business to align with company's direction
• Working closely with various partners in Asia in developing the supply chain solution globally for eCommerce Fulfillment
• Set and follow up SOP, traffic flow, communication with customers and overseas counterparts
• Oversee day-to-day e-fulfillment and parcel operations
• Manage operations team and ensure delivers quality and accuracy result according to SOP

Requirements

• Degree in Supply Chain Management, Logistics or related disciplines.
• The experience in eCommerce Logistics is an asset.
• Extensive knowledge on Air / Sea freight forwarding, Warehouse Management
• Minimum 5 years’ experience at managerial level in a 3PL
• Ability to work with stakeholders from all parts of the business including top senior management and junior members
• Excellent analytical skills
• Able to cope with fast-pace environment, self-initiative and work independently
• Hands-on knowledge in WMS, eCommerce marketplaces and fulfillment software would be an advantage
• Good command of both spoken & written communications

Apply with us today at https://go.gov.sg/spssgt-applynow

What the role is

The Singapore Prison Service protects society through the safe and secure custody of offenders. We take the lead in providing guidance to offenders under our charge and assist them in their reintegration upon their release. We cooperate with our partners in aftercare and prevention, working with them to rehabilitate, renew, and restart the lives of offenders so they can become productive members of society. As Captains of Lives, our team of uniformed officers and civilian staff work together to inspire everyone at every chance towards a society without reoffending.

What you will be working on

As Captains of Lives, we are akin to the first drop of water that touches the pond and creating a ripple effect. Our work goes beyond being a guard; we aspire to create a positive impact in the lives of offenders, and inspire everyone at every chance towards a society without re-offending.

What we are looking for
• Local polytechnic diploma, General Certificate of Education (GCE) ‘A’ Level, five GCE ‘O’ Level passes, Higher Nitec or Nitec
• Medically & physically fit (For Male: PES B1 and above; at least a “Pass” in IPPT in latest year)
• Normal colour vision

For more information about the career as a Prison Officer, please visit our website at www.sps.gov.sg.

Apply with us today at https://go.gov.sg/spsro-applynow

What the role is

The Singapore Prison Service protects society through the safe and secure custody of offenders. We take the lead in providing guidance to offenders under our charge and assist them in their reintegration upon their release. We cooperate with our partners in aftercare and prevention, working with them to rehabilitate, renew, and restart the lives of offenders so they can become productive members of society. As Captains of Lives, our team of uniformed officers and civilian staff work together to inspire everyone at every chance towards a society without reoffending.

What you will be working on

As Captains of Lives, we are akin to the first drop of water that touches the pond and creating a ripple effect. Our work goes beyond being a guard; we aspire to create a positive impact in the lives of offenders, and inspire everyone at every chance towards a society without re-offending.

What we are looking for

- A Degree in any discipline
- Medically and physically fit (For Males: PES B1 and above; at least a “Pass” in IPPT in latest year)
- Normal colour vision

For more information about the career as a Prison Officer, please visit our website at https://www.sps.gov.sg/career/prison-officer.

Duties and Responsibilities:

a) Payroll and Reports

· Oversee monthly payroll and conduct overtime validation

· Overall in charge of the complete spectrum of HR function

· Fulfilment of Government agencies’ reporting and surveys (e.g MOM, EDB, IDA, WDA etc)

· Maintain accurate records and reports

· Compliance with regulatory requirement in terms of CPF/Tax etc..

b) Recruitment / Hiring / Onboarding / Compliance

· Manage job postings and advertisements on various channels such as company job portal; high traffic flow websites, in accordance with the local regulations.

· Conduct interview with hiring managers for executive ranks and certain job personnel

· Participate in selection discussion and propose compensation package in accordance to acceptable pay range within company’s budget.

· Conduct reference checks and development recruitment strategies

· Management of employee’s retirement and re-employment beyond retirement age

· Design and implement orientation programs

· Integrate Safran leadership behaviors mindset to new employees and from supervisory level of personnel

· Ensure compliance and implementation of policies and procedures in accordance to the relevant Safran GRPs

· Ensure compliance with labor laws and regulations, including tri-partite standards

c) Benefits administration

· Review Group employee benefit insurance scheme and its administration

· Compliance with expatriate employees’ health insurance requirements by regulations

· Develop employee benefit scheme to maintain market competitiveness

· Conduct compensation benchmark and participate in surveys to keep pay-scale within industry range

· Design and implement employee handbook; communicate policies to employees

· Promote team bonding and sports activities

· Implement Health and wellness programs, including annual screening and vaccination

· Bring awareness to psychosocial risk and organize events to promote community services

d) Employees’ Relations / Performance Management

· Manage employee conflicts and grievances

· Conduct investigations and resolve issues to maintain positive employee relations

· Participate in counselling of employees with poor discipline, poor work performance

· Propose performance improvement programs, disciplinary action

· Conduct performance reviews and provide feedback

· Administer annual performance appraisal documentation and process

· Conduct internal audits to ensure compliance

e) Employee Development / Communications

· Identify training needs and developing programs

· Ensure training records are updated in system with certificates and expiry dates

· Co-ordinate the utilization of government grants in training/development programs

· Provide coaching and mentoring to employees

· Encourage employee growth and development

· Develop and implement communication strategies to ensure effective communications throughout the organization

f) Health, Safety and Environment (HSE)

· Sponsors/support sponsors for various Safran HSE’s standards

· Organize and execute HSE programs to meet these standards

· Support in programs to meet local HSE legal requirements

· Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

· Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations

g) Any other duties assigned

Requirements for the Role:

a) Degree / Diploma in Human Resources Management

b) A Seasoned HR professional with at least 10 years experiences in HR full scope including management responsibilities

c) A certification in HR domain would be a plus

d) Good interpersonal skills,

e) A team player and proficient in English language, another language would be a plus

f) Familiar with regulatory requirements

g) Proficient in MS Office programs and payroll software

h) Preferably with knowledge within the aviation industry

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsbilities:

• Promptly handle customer enquiries
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on the various requirements and rates
• Co-ordinate with import and export operations, to ensure accuracy in documentations and invoicing
• Liaise & co-ordinate with airlines / customers / suppliers, to ensure smooth delivery of shipments
• Troubleshoot shipment issues
• Execute airway bills
• Handle both air import and export

Job Requirements:

• Min. ITE with min. 2 years of experience in freight forwarding with airfreight
• Possess excellent interpersonal and technical skills
• Resourceful, result-oriented and able to work under pressure
• Willing to take on challenges
• Able to work night shift

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Due to the current COVID-19 situation and the escalating visa/travel restrictions in place, we will be prioritizing candidates who are currently based in Singapore and do not require relocation. We will be reviewing the pandemic situation and will adjust our position in accordance and adherence to local authority.

We regret that only shortlisted applicants will be contacted. Thank you for your interest in Bollore Logistics Singapore.