Total 1,611 customer service manager job vacancies in D03 Queenstown, Tiong Bahru

Job Description

We are looking for committed, passionate and resourceful individuals to drive and deliver the Centre’s service culture and quality objectives.

The successful candidate will be required to:

• Follow up on feedback from patients and stakeholders.
• Work with relevant stakeholders (e.g. Doctors, nurses, allied healthcare and ancillary staff) on conflicts resolution and ensure prompt service recoveries.
• Lead, participate or support improvement and transformation initiatives and be comfortable with using digital tools such as Zoom and teams to conduct training and execute patient oriented initiative.
• Assist with patient feedback systems maintenance, data collation, report preparation, service dashboard, customer analytics and insights.
• Assist to establish/coordinate Centre’s policies and procedures, as and when necessary, for continual improvement of service standards.
• Participate and support cluster initiatives such as the new CRM system and SingHealth Patient Advocacy Network.

Job Requirements

• Diploma with at least 3 years of relevant experience, preferably in healthcare or service-oriented industry.
• A self-driven and excellent team player who is positive, proactive and resourceful.
• Strong customer-centric mindset, interpersonal, communication (both verbal and written) and problem solving skills.
• Strong analytical, organizational and project management skills.
• Results-oriented with able to multi-task.
• Strong Microsoft Excel and PowerPoint skills; experience with digital media and data analytics software such as Tableau will be added advantage.

He or She will be in charge of a team of workers, must be able to work 12 hours shift in a sensitive medical environment. At some areas, will need to wear clean suit to enter the room to clean. Must be knowledgable and have at least 5 years experience in the relavant industry.

He or She must be able to proper hygiene handle the food to the patient and clearing accordingly.

He or She must also be able to do planning, know how to read, write and converse in English.

Job Responsibilities:

• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Responsible for management of subcontractors, suppliers in term of site progress and programme
• Liaise with authorities, client's representatives and consultants
• Responsible for project quality, health & safety and environmental issues
• Project Management reporting
• Monitoring of project cost and budgetary control
• Troubleshoot and guide project teams on a wide variety of complex problems with interdependence on other projects
• Identify solutions within broad application and functional expertise
• Recommend and drive the analysis of and solutions to problems.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 10 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of Finance Executive

We are built on strong values and ethics and are seeking like-minded candidates to join the team. If you enjoy tackling and crunching numbers and would like to exercise and refine your skills in Finance, then look no further. If you believe in delighting stakeholders, have high standards and are resourceful, we want to hear from you.

• Role: Finance Executive

• Department: Finance

• Reporting to: Finance Manager.

• Location: South Central Community Family Service Centre, Blk 5 Delta Avenue #01-09 S (160005)

Responsibilities:

• Perform day-to-day accounting transactions per charity accounting standards, not limited to General Ledger, Accounts Receivables, Accounts Payables and bank reconciliations.

• Assist in the preparation of monthly/quarterly/yearly financial reports including the preparation of grant claim reports to relevant funding agencies.

• Ensure all accounting transactions are recorded accurately and in accordance with prevailing accounting standards, and company accounting SOPs/policies.

• Assist in annual budget preparation.

• Liaise with bankers, auditors, and other stakeholders on related matters.

• Maintain fixed assets register.

• Maintain donation records using donor management system and crowd funding databases, and prepare tax deductible receipts & letters of appreciation to donors.

• Conduct in-house training on finance policies and processes to staff.

• Any other ad-hoc duties as and when assigned by superior.

Competencies and Requirements:

• Minimally Diploma in Business Management/Accounting.

• At least 3 years of relevant working experience.

• Other accounting qualification or accreditation will be considered.

• Experience in an accounting firm or a large charity is an advantage.

• Familiar with charity related accounting processes and financial governance.

• Able to commence within short notice is highly preferred.

Note: Only Shortlisted Applicants Would Be Contacted.

Our client, a well-established MNC is seeking for a CUSTOMER SERVICE OFFICER ( BACKEND - PHONE / EMAIL ) - $ 2,900.00 + OT + AWS + ATTRACTIVE VB / CENTRAL AREA / MNC / OFFICE HOUR

Requirements

• Min a Diploma in Business or relevant
• At least 1 year experience providing backend Customer Service functions (Phone / Email)
• Strong communication skill
• Willing to work in a fast pace environment
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,800.00 to $ 2,900.00 + OT + AWS + Attractive Bonuses and Benefits
• Office hours
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Key roles and responsibilities

1. Operating as the lead point of contact for any and all matters specific to your accounts

2. Building and maintaining strong, long-lasting customer relationships

3. Overseeing customer account management by maintaining and growing an existing customer portfolio (Corporate segment).

4. Required to penetrate into new accounts through innovative and sound consultation with business stakeholders.

5. This is an individual contributor, B2B sales role.

6. Execute effective consultative selling, cross-selling and up-selling strategies, in addition to maintaining the highest level of customer satisfaction.

7. Administrative obligations include sales report, projection and pipeline planning

8. Sales and service oriented, highly motivated, strong team player and results-driven, with excellent interpersonal and communication skills

9. Able to cope with stress and sustain the drive to achieve monthly & annual sales targets and other KPIs

10. Ability to drive and implement ideas in a changing environment.

11. Work cross-functionally with design, project & QS teams to ensure project delivery and to highest customer satisfaction

Key Qualifications

12. A business degree from a reputable tertiary institution

13. 2 or more years of corporate sales experience preferably from Interior Design / Architectural business

14. Exudes a strategic mindset to service and grow an existing territory of key customers

Why join us?

PAND Design is a Multinational Company and our presence spans across 4 countries namely Indonesia, Malaysia, Singapore and China. Our workforce is made up of great and passionate employees. You can be proud of the work you do at PAND. We provide excellent opportunities with career advancement. We believe in rewarding for performance.

Have to work 3 shift including weekends and public holidays

Job scope involves handling stock, cashier,clearing ordered products

Able to carry heavy items

Willing to work in various stores

Cooperative team work player

Friendly personality and able to handle customer service

Reputable Enrichment Brand

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We create an enhanced educational experience focusing on academic success, leadership qualities and the love of learning.

Our single greatest passion is to ignite the desire to learn by creating meaningful and inspiring classroom experiences to prepare children for tomorrow's society. We are committed to nurturing every child's potential in the areas of Literacy, Learning and Leadership.

LCentral is a trusted and reputable brand that is positioned for rapid expansion both in Singapore and the region.

Job responsibility

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)

• Assist in student enrolments (enquiries, assessments, registration, etc.)

• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)

• Record keeping

• Establishing excellent rapport with parents, children and teachers

• Responsible for maintaining brand standards (image and presentation, safety and hygiene)

• Ensuring a positive and nurturing learning environment

Requirements

• Minimum 'N' Level

• Training will be provided

• Proficient in standard English

• Good administration skills

• Good organisation skills

• Customer-oriented

• Bilingualism is an advantage

• 5-day work week for full time

• Working location: East, North East & North

Interested parties please send your CV and include your expected salary to:

[email protected]

We are looking for a qualified Project Manager. Candidate must have qualification in Project Management, Building & Construction Management, or Civil or Engineering or similar. The candidate should from an Interior Design, Construction, MEP, or Main Contractor background are highly desirable.

Key roles and responsibilities

• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Executives specialized in Architecture/Interior Design/Construction or equivalent.
• Liaise/Coordinate with team members and partners in preparing design brief, appointment of consultants, master program, and financial budgets
• Responsible for multiple project development progress, quality and cost control
• Cooperate with internal (senior management/designers/QS/etc) and external stakeholders (client, main contractor, etc) to ensure that the works will fulfill all functional, operational and quality requirements.
• Monitor
• Monitor the execution of the works, construction progress and mitigating any project risks and smooth handover are achieved.

Skills & Experience

• 5+ years of experience within a Design & Build or similar working environment as a Project Manager
• Solid experience in large commercial/corporate office fit out projects preferred (new build and renovations would be advantageous) including a sound knowledge of MEP.
• Previous experience of delivering projects with an understanding of challengers faced in terms of skill in time, cost and quality control and how to overcome them and exceed expectations
• Proven ability to manage multiple projects and numerous stakeholders ensuring high quality finishes that are on time and in budget
• Preferred knowledge in MS Office including Microsoft Project, Excel, Word and Power Point
• Ablility to manage various contractors by giving proper instructions and able to work under pressure.
• Willing to work on site.

Reporting to the Director, you will play a pivotal role in the planning and deployment of technology-based solutions to support SingHealth’s strategic HR goals and objectives and to enhance HR processes and operational efficiencies through innovation and automation. You will support cross-institution harmonisation and cross-functional collaboration to ensure optimisation and efficiency of HR IT systems and the seamless integration of IT systems across SingHealth for HR-related content.

You will oversee a team of HR Systems Specialists to support the operations of the Human Resource Information System (HRIS) through system administration, regular upkeep and enhancements. You will direct and implement initiatives to ensure the governance of the HRIS and HR technology related projects, as well as address and mitigate risks to data and cyber security. You will work with various internal stakeholders and vendors to achieve effective use of technology to support business functions and digital transformation.

Job Requirements:

• Degree in Human Resource Management, Business Administration or equivalent
• Minimum 12 years’ experience in HR business environment, with at least 8 years in people management role
• Candidates with lesser years of experience may be considered for Senior Manager role
• Possess knowledge of HR systems and HR web-based applications
• Knowledge of SAP SuccessFactors will be an advantage
• Strong teamwork and ability to manage cross-functional and institutional relationships
• Excellent interpersonal and communication skills
• Must be fully vaccinated against COVID-19

PRINCIPAL ACCOUNTABILITIES

Procurement Manager is responsible in overseeing and managing sourcing capabilities and procurement operation. He/she is responsible for strategy and negotiating with vendors in terms of price, delivery and service while ensuring highest commitment to the company by satisfying the customer needs with quality work and efficiency by improving the processes, build effective team and manage ambiguity.

JOB RESPONSIBILITIES

1. Source and procure items required.
2. Work and coordinate closely with customers, vendors, PM, QS and other related functions in sourcing/procuring required items
3. Do competitive Bidding when required for new purchases to ensure cost competitiveness without sacrificing quality
4. Maintain and monitor purchase orders and ship items according to the required dates
5. Arrange and coordinate closely the shipment request with the Logistic team/appointed forwarders
6. Build and establish rapport with Suppliers for service & quality improvement
7. Attend, liaise and close any quality related issues with the vendors and customers
8. Demonstrate leadership and provide training/coaching to Procurement executive to ensure individual's empowerment are achieved
9. Create standard work process related to job function to ensure sustainability and efficiency
10. Develop others through coaching, feedback, exposure, and stretch assignments
11. Conduct Employee performance review and feedback
12. Other ad-hoc jobs related to sourcing & procurement.
13. Ensure KPI target is achieved.
14. Adheres company’s guidelines with regards to Safety and Quality.
15. Generate KPI and conduct regular perforance review with the team

Finance & Admin

• Maintain full sets of financial reports
• Ensure preparation of timely and accurate management accounts
• Preparation of payments for approval
• Quarterly submission of GST
• Assist in statutory audit & corporate tax
• Ensure compliance with all relevant accounting and tax regulations and timelines
• Prepare monthly payroll, CPF submission & yearly IR8A
• Handle work pass administration and other HR matters
• Other office adhoc matters

Requirements:

• Finance / Accountancy Degree or other professional Accountancy qualification.
• A minimum of 8 years of relevant experience in handling full Spectrum of Finance and Accounting function
• Experienced in handling external auditors, tax agents and relevant authorities
• Meticulous, detailed & maintain high confidentiality
• Committed and able to work independently without supervision
• Proactive attitude, problem solver
• Working knowledge of Microsoft Dynamics (BC) / Info-tech preferred, though not a pre-requisite

Job Description

• Conduct installation and commissioning of security systems and solutions
• Carry out preventive maintenance and corrective maintenance of security systems to ensure optimal performance.
• Investigate and respond to system faults and violations.
• Troubleshooting including hardware, software, firmware and system upgrades.
• Manage day-to-day client interactions and expectations for optimal results.
• Ensure timely service delivery and completion of scope of works at clients’ premises/project sites.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.

Requirements

• Diploma in Engineering
• 5 years of related experience
• Previous experience in security systems industry is advantageous
• Possess a service and problem-solving mindset
• Pro-active and able to multi-task
• Able to work under pressure and meet tight timelines
• Dependable and a team player
• On standby 24x7

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will be part of the pioneer team, playing the role as a financial advisor providing strategic analysis and support to valuable partners and stakeholders such as Clinical and Operational teams. You will also act as the communication link between the various stakeholders, key management, and external stakeholders to facilitate necessary discussions to allow for the successful set-up of the Hospital.

Your responsibilities include preparation and presentation of financial reports to management and timely submission of Funding Papers and Claim Statements.

You will develop Policies and Procedures and Standard Operating Procedures relating to Finance for efficiency, effectiveness, and compliance.

In addition, you will also participate in workgroups and contribute ideas for new initiatives, provide secretariat support and assist in driving projects assigned with clear project objectives, timeline and key milestones established.

Requirements

• Bachelor’s degree in Accountancy, Business Administration (Major in Accountancy or Finance) or equivalent
• Minimum 6 to 8 years of related working experience preferably in a healthcare setting
• Proficiency with Microsoft Office applications
• Team player with the ability to build and sustain relationships with diverse set of stakeholders in a fluid environment and a growing organisation
• Possess strong communication and interpersonal skills and a growth mindset
• Systematic and meticulous in work
• Adept at handling complex, ambiguous and challenging situations
• Must be fully vaccinated against COVID-19

Responsibilities

• Providing end to end service coordination with both internal (sales, service, warehouse) and external customers or suppliers.
• Providing administrative support to Operations and Service team
• Coordinate on all project activities from procurement to order or service delivery
• Resolve service team admin issues timely
• Monitor project progress, preparation and submission to finance for timely billing
• Carry out administrative tasks including data input, maintaining records, paperwork and proper filing
• Tracking, checking of all service reports and follow up with engineers to ensure timely submission
• Handling enquiries from customers and suppliers
• Involve in internal audit
• Involve in quarterly stock take

Requirements

• Good command of English
• Relevant experience in project administration or service coordination
• Process-driven
• Able to multi-task
• Able to work well with deadlines
• Able to work under pressure
• Well-organized with a customer-oriented approach
• Flexible and adaptable
• Excellent communication and people skills
• Able to work independently and willing to work in a team
• Meticulous with an eye for detail
• Well-versed in MS Office applications
• Experience with Navision is advantageous

Key Highlight:

• Great Exposure to the government sector
• Nearest MRT: Labrador Park
• Contract Duration: 6 +5 extendable months
• Working Hours: Monday – Friday (Office hours)
• Salary: Up to $6,000 per month [commensurate depending on experience & qualification]

Key Responsibilities:

• Coordination and liasing with Licensee to facilitate audit
• Audit of costs data and work processes for price review
• To assess and review reasonableness of cost data
• Documentation of audit activities
• Review and report audit findings
• Working closely with external stakeholders to provide data for cost modelling
• To develop cost models for price review
• Study and analyse quarterly financial statements and review financial performance
• Provide market scan and analyse data for comparison from bloomberg

Key Requirements:

• Only Singaporeans
• Minimum qualification: Degree in any related field
• Experience in handling vendor's quotations or invoices and/or experience in handling financial/accounting data would be an advantage.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Job Highlights

Contract: 12 months

Working Location: Nearest to one-North MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Oversee the relationship with outsourced vendor, ensuring they meet agreed-upon service levels and deliverables.
• Monitor and ensure the delivery of high-quality services, aligning with established standards and objectives.
• Streamline processes and workflows within the operations, identifying opportunities for optimization.
• Act as a point of contact for escalations and complex issues, driving timely and effective resolution.
• Work with vendor to generate performance reports and conduct trend analysis to identify areas for improvement and proactive service enhancement.
• Assist in the management of the budget, tracking expenses and ensuring cost-effectiveness.
• Maintain up-to-date documentation of service processes, configurations, and operational procedures.
• Ensure the vendor complies with contract terms & conditions, and manage contract negotiations as needed.
• Collaborate with internal teams and vendor partners to align operations with broader IT and organizational goals.
• Drive a culture of continuous improvement within the service delivery, implementing best practices and enhancing service efficiency.

Job Requirements

• Only Singaporean can apply.
• Degree/ Diploma in Human Resource field or equivalent.
• Experience in service delivery operations and vendor management.
• Familiarity with ITIL framework and best practices for service management is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

The Sales Operations Manager is responsible for the processes, tools, and technologies that support the Sales and Marketing teams of a company. These tools are often collectively referred to as Customer Relationship Management (CRM). As a Sales Operations Manager, your duties will range from providing guidance about market trends, to developing resources and tracking long term sales data for individual stores, as well as the entire domestic chain of stores.

Becoming a Sales Operations Manager will require an undergraduate degree in Business, Technology, Marketing, or a related field. You will also be required to have previous managerial experience and an understanding of business processes and products. Having previous experience working in a company will be valuable if you seek to become a Sales Operations Manager although it is not required.

Organization Description

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Job Description

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Collaborate with educators, subject experts, policymakers, and other relevant professionals to develop quality curricula, instructional strategies and learning resources
• Review, update and make relevant revisions to the existing curriculum to ensure that the curricula and instructional design remain current and relevant
• Consult on curriculum development, material selection and alignment with MOE curriculum framework
• Work closely with MINDS entities to field-test and evaluate the implementation of the curriculum, pedagogy, and assessment across MINDS to ensure quality delivery across MINDS
• Support the implementation of the curriculum through staff training and development of quality teaching-learning resources
• Conduct feedback reviews with internal and external stakeholders to evaluate effectiveness of the curriculum and instructional design, and provide recommendations for improvement
• Take on administrative and project management duties and obligations responsibly as part of overall curriculum development and management.
• Train and/or facilitate training of staff in the use of curriculum materials to enhance teaching and the application of instructional techniques to achieve students/ clients learning
• Support teachers/ training staff in the understanding and application of educational and curriculum plans, strategies, and materials
• Work with teachers/ training staff to be able to develop educational/ training and transition goals
• Work with teachers/ training staff to develop the learning units that translate the domain curriculums into assessments and learning activities
• Plan, research and develop curriculum to support the review of curricula, improve the effectiveness of teaching and learning and explore strategies to overcome the challenges encountered by schools, students, and teachers
• Collect, organise and interpret statistical information related to curriculum development to help make sense of trends, practices and help guide decisions.
• Make recommendations about the methods and ways to obtain and analyze data to improve quality and the efficiency of data systems
• Work closely with the MINDS entities to support curricula innovation during the review and revision of the existing curriculum, pedagogy, and assessment

• A masters or degree in education, curriculum, educational technology, educational psychology, instructional design, communication or related field; a background in teaching and/or professional development, knowledge of current curricula models, instructional design frameworks and assessment methods

• At least 5 years of related and progressively more responsible or expansive work experience in a similar educational setting
• Experience in special needs and curriculum development
• Demonstrated experience in applied research and data analytics
• High level of written and oral communication skills with the ability to communicate with a range of stakeholders (e.g. teachers, training officers, AHPs and management)
• Experience in writing journal papers, technical reports, position papers and practice briefs with minimal guidance (Track record of publications is highly valued)

BGC Group is seeking a highly motivated and detail-oriented individual to join our team as a Talent Sourcing Manager. In this role, they will play a crucial part in researching, sourcing, attracting and engaging with talents or candidates across various industries.

Job Responsibilities

• Utilize various sourcing techniques to identify potential candidates through online platforms, databases, and professional networks.
• Develop and maintain talent maps for key industries, providing valuable insights into potential candidates and market trends.
• Work closely and collaborate with the recruitment team to understand specific client requirements, hiring needs and priorities to tailor talent maps accordingly.
• Employ creative methods to engage with potential candidates, including social media, networking events, and industry forums.
• Craft compelling and personalized messages to attract passive candidates, fostering relationships.
• Research and recommend new sourcing tools and techniques.
• Conduct market research on competitor landscapes and talent pools.
• Ensure a regular supply of candidates that meet client’s current and future demands
• Devise and implement innovative search and sourcing strategies to build pipelines of potential candidates for different sectors.
• Provide timely and relevant updates on research and talent sourcing activities, challenges, and successes.
• Continually research and identify new trends, practices, and technology that will support the recruitment business to stay up to date with industry standards.

Skills and Competencies

• Minimum Diploma/Bachelor’s degree
• 2 years in experience in talent sourcing, market mapping, or research roles within a recruitment agency or similar environment.
• Familiarity with various sourcing tools, social media platforms, and professional networks.
• Possess strong research skills and a passion for discovering top talent.
• Highly motivated and detail-oriented individual
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Analytical mindset with the ability to interpret data and trends.

Job Responsibilities

1. Creates press releases, presentations, product/services brochures, annual reports and product/corporate videos etc.

2. Manages media and stakeholders

3. Plans and co-ordinates public relations/marketing activities

4. Possesses good understanding of related industry trends

Qualifications & Requirements

1. Diploma/Degree in public relations, journalism, communications

2. Exceptional writing and communication skills

3. Preference is given to candidates with experience in public relations

4. Proficiency in MS office

Minimum Qualification Level

Diploma qualifications (e.g. NIE, SIM, LaSalle-SIA, NAFA)

Field of Study : Mass Communications/Public Relations/Journalism

Position Level: Executive

Minimum Years of Experience: 4-5 years

Employment Type: Full Time

JOB SUMMARY

Duties and Responsibilities

• The Duty Manager is the representative of Senior Management.
• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Courtyard by Marriott.
• Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.
• Recognising department’s top performers
• Establishing guest satisfaction and to be able to strengthen business relationships with guests
• Ensure the continuous learn and growth of associates within the front office department and to be able to identify future/potential leaders within the department

Other Functions

• The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
• In the event of fire ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager, the Night Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his/her duties during Fire and that the guests are well informed of the security measures to be taken.
• Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.
• Effectively use the results of Duty Manager’s Logbook and all other guest feedback mediums to improve product and service delivery.
• Develop and implement action plans based on results from the feedbacks given by associates
• To champion upsell and Marriott Rewards campaign
• To motivate and cultivate everyone in the team to be able to champion the upsell and Marriott Rewards campaign

Lobby Co-ordination

• The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific task, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships.
• The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed.
• The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of the Front Office Manager, The Briefing will be conducted by the Duty Manager.
• All incidents must be recorded in the Duty Manager Logbook. Front Office Manager to be contacted in case of any emergency.
• Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.

Supervision & Control

• Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.
• Responsible to keep all Front Office Standards and Procedures in line with Marriott Brand Policies.
• Ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning.
• Ensure that the End of Day is completed correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager to supervise the accuracy of the daily financial reports issued by Front Office.
• The Duty Manager will ensure that the immigration registration is done fully as per procedures established.
• Keep full records of incoming and outgoing items in the Duty Manager Safe & to ensure proper follow up.
• Ensure that all Front Office areas are clear, clean & tidy at all times.
• Ensure all Front Office Standards and Procedures in line with the Marriott Policies
• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure department policies and procedures are understood by all employees and observed in tasks performed.
• Ensure effective communication of new and updated information regarding policies, rates and general hotel information.

Responsibility in terms of security

• The Duty Manager will act personally with a member of Security for any Safe Opening in the hotel, following the security procedures and will record any of this action on the appropriate format.
• In the event of fire ensure the overall co-ordination as per emergency procedure established. In the absence of Front Office Manager, the Night Duty Manager will call right away the appropriate persons; will ensure that each staff takes control of his/her duties during Fire and that the guests are well informed of the security measures to be taken.
• Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.

CANDIDATE PROFILE

Education and Experience

• Minimum O Level Certification
• Preferably 2-3 years experience in similar field
• Familar with Opera Software

Accounts Executive

Responsibilities:

• Handle full sets of accounts including AP, AR & Monthly Closing
• Attend to Auditors’ queries and furnish the necessary documents/reports for the annual audit
• Prepare quarterly GST returns
• Day to day operation

HR Executive

Responsibilities:

• Process payroll
• MOM work pass management
• Any other related and ad-hoc duties assigned

Requirements:

Skill and knowledge:

• Min 3 to 5 years of working experience in full set of account with good exposure to GST computation;
• Meticulous and organized;
• Knowledge of SQL Accounting Software will be an advantage.
• Able to multi-task and work independently

Others

• Working hours from 8.30am to 6pm;
• 5 days work week

We are a dynamic and reputable player in the retail sale of motor vehicles industry, committed to providing top-notch customer experiences and a wide range of quality vehicles. With a strong presence, we are expanding our team and seeking a highly motivated and results-driven Sales Manager to lead our sales department.

Key Responsibilities:

• Lead and motivate the sales team to achieve and exceed sales targets.
• Develop and implement effective sales strategies to drive business growth.
• Foster a positive and collaborative team environment.
• Ensure high levels of customer satisfaction through exceptional service.
• Build and maintain strong relationships with customers, vendors, and team members.
• Stay updated on industry trends and competitor activities.

Qualifications:

• Proven experience in sales management within the automotive industry.
• Strong leadership and team-building skills.
• In-depth knowledge of retail sale of motor vehicles.
• Excellent communication and interpersonal abilities.
• Results-driven with a focus on achieving and exceeding sales goals.