Total 5,418 customer service manager job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Responsibilities :

• Issuing of Purchase Order to Suppliers
• Laise with suppliers and expedite delivery of goods
• Sourcing of suppliers
• Process delivery notes & invoives for goods received
• Monitor shipments
• Price negotiation
• Maintain proper purchasing records
• Inventory management
• Attend company and supplier exhibitions

Requirements

• Must possess at least a Diploma in any field
• At least 2 year of working experience in Merchandising or Buyer relevant
• Excellent communication skills
• Team work and able to work independently
• Proficient in Microsoft Excel
• Willing to travel

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

As we continue to grow, we are seeking a talented and experienced Assistant HR Manager to lead our Recruitment Division. If you are passionate about human resources, thrive in a fast-paced environment, and have a proven track record in recruitment, we want to hear from you!

Responsibilities:

Recruitment Leadership:

• Lead and manage the recruitment team to ensure the acquisition of top talent.
• Develop and implement effective recruitment strategies to meet the organization's hiring needs.

Strategic Planning:

• Collaborate with senior management to align recruitment strategies with overall business objectives.
• Analyze workforce trends and provide insights to support strategic workforce planning.

Candidate Experience:

• Oversee the candidate experience from application to onboarding, ensuring a positive and professional experience for all candidates.

HR Operations:

• Collaborate with other HR functions to streamline HR processes and ensure compliance with relevant employment laws and regulations.

Reporting and Analytics:

• Develop and maintain recruitment metrics and analytics to measure the effectiveness of recruitment strategies.
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Qualifications:

• Bachelor's degree in Human Resources or a related field.
• 2 years of proven experience in recruitment, with [X] years in a leadership role.
• Strong knowledge of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain positive relationships with internal and external stakeholders.

If you are a strategic thinker with a passion for recruitment and a proven track record of success, we invite you to apply.

To apply, please submit your resume and a cover letter detailing your relevant experience to [[email protected]].

As a Digital Sales Development Manager, you will work with and develop a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & SuccessFactors footprint, working with SAP & Partners resources, as well as Customers.

The Sales Development Manager manages a team of Sales Development resources whose mission is to extend SAP's market coverage by generating new pipeline for SAP SuccessFactors.

The Sales Development Manager management goals are:
1. To produce high quality pipeline with a high conversion rate to bookings for the target business segment.
2. To develop SDE talent into the future Account Executives
3. To operate with excellence, taking data-driven business decisions to optimize Demand Generation tactics, and running an operating model with rock solid business process execution.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately. Support and manage any low performers of your team to bring them back in to a successful track against their KPIs.

The Digital Sales Development Manager will be responsible for coordinating, orchestrating and executing the DG plan of the targeted accounts. As a people manager you are responsible for supporting the success not only of your direct reports, but of all employees within the larger team, by helping identify development opportunities and supporting team members achieve their goals.

Your responsibilities include:

Overall Management

1. Sales Strategy:
• Communicate SAP's overall Sales & Marketing Strategy to all stakeholders internally and externally
• Identify key areas (regional, industry segment, solution segment, etc.) of the Inside Sales route-to-market which enables SAP's growth within assigned segment and territory.
• Prioritize these areas according to market potential and develops feasible implementation plans in accordance with regional and local business requirements and ensures an ongoing review process in order to be able to timely react on competitive challenges and market dynamics
• Ensure implementation of processes for Lead Generation, Demand Generation and Deal Execution in conjunction with Field Sales, Marketing, Digital Hub Leaders, Sales Innovation and Optimization team, Sales Operations, Channel, Solutions and other key stakeholders as required

2. Sales Management:
• Responsible for coverage and execution of entire territory incl. quota, top deal status review, forecast on revenue and net new names by customer segment, routes to market (direct vs. indirect), education and consulting where assigned and other dimensions as assigned
• Promote an effective approach to improve the Inside Sales route-to-market in assigned territory taking the regional / local market dynamics into account
• Oversee and is accountable for the recruitment, development and management of the Sales Development Executives (SDE) and assigning appropriate territory & focus areas where needed.
Oversees the fulfilment of key sales KPIs (quota, budget, channel mix, mix of target and territory account business) on a regional / MU level
• Accountable for managing the SDEs pipeline to ensure attainment of Inside Sales business unit targets and performance goals
• Manage and drive sales execution according to business targets in order to significantly contribute to SAP ambitious growth and acquisition of new customers in the area assigned
• Review status of top deals and accounts, and opportunities plans for key deals requiring senior management support
• Promotes appropriate involvement of partners in sales cycles for target and territory accounts in order to drive aspired indirect revenue target and achieve target profitability within assigned territory(ies)
• Coordinates the SDEs sales activities with broader sales, marketing and solution initiatives to ensure this is part of an integrated sales approach
• Monitors execution of activities, identifies risks and defines / implements activities to prevent critical situations

3. Pipeline and Demand Management:
• Ensure healthy pipeline is in place for assigned area of responsibility: designs Demand Generation activities jointly the regional SAP leadership, as well as their peer Demand Management leaders (Marketing, Go-To-Market, Partner and Eco-system)
• Regularly review the pipeline, consolidates and communicates pipeline progression and revenue forecast to Channel Head and/or MU leader and other key stakeholders as required

4. Territory / Account Planning:
• Ensure sales territories are defined and accounts are allocated, reviews performance on a regular base and requests adjustments necessary
• Allocate appropriate resources and targets in the light of territory potential, coverage needs and channel capacity & capability; reviews resource allocation on a regular basis and adjusts accordingly
• Conduct regular business review meetings or forecast calls

Campaign Execution & Lead Management:
1. Relationship Management
• Plan, build and maintain strong business relationships with key strategic customers, partners and executives on a regional and local level to help drive target business segment Sales strategic priorities
• Ensure successful roll out of programs and offerings in key markets in close cooperation with SAP's internal units, via partners and/or leveraging marketing events.
• Monitors success of target business segment Sales programs and offerings, evaluates results based on common targets and initiates enhancement of activities in order to drive SAP's growth targets.

2. Deal Support / Escalation Management
• Supports target business segment Sales team in top deals / complex sales opportunities whenever high degrees of seniority, industry knowledge and knowledge of the overall strategy are required.
• Handles issues within the organization that require management attention.
• Ensures timely roll-in of customers' requirements regarding necessary advancements of Solutions, Processes, Systems and Tools

3. Leadership / People Development
• Drives the execution of ongoing training and coaching programs to ensure high level of expertise and effectiveness, high employee satisfaction and increased sales readiness for all individuals in assigned territory.
• Drives business and operational change within the team to drive highest levels of employee satisfaction.
• Initiates recruiting and drives evaluation process of new team members in the light of coverage needs.
• Manages and motivates the team to meet goals and to introduce innovative strategies for successful coverage.
• Manages productivity of all team members.

Experience

• 10 years of experience in Demand Generation or Inside Sales environment.
• Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/ Contact Management System.

• Fluency in English required.

• Fluency in any other regional language preferred.
• Master or equivalent business experience.

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens.

Role and Responsibilities

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Service Desk Support Consultant (L1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients

Education Qualifications and Requirements

• Diploma in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Basic knowledge of cloud concepts and networking,
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job roles:

• Drive projects and conduct advanced analytics on related service data using more complex statistical analysis approaches and tools.
• Identify and suggest innovations for data analytics approaches to more effectively detect insights on service process & performance.
• Develop data visualization methodologies and tools to present feedback data analytics findings to management.
• Provide guidance to other stakeholders by using customer insights to support decision-making in operational functions.
• Review and identify ways to improve service data usage, data quality and data management.
• Any other duties that are required to support the team’s objectives.

What you will do:

• Work with all relevant parties/stakeholders to collate business requirement; Undertake and initiate any data analytics requests as directed by management.
• Participate in data management workgroup and committees to drive and support cluster/institution data analytics initiatives.
• Lead and support in problem analysis, opportunities identification, improvement measures definition and proposal recommendation to supervisor, workgroup and management.
• Support the curation and maintenance of data catalogue, Business Intelligence/AI projects etc. Guide and provide advice to users on the right datasets to be use.
• Review and support the users in the report enhancement.
• Plan, Design & Implement various Service Business Analyst Tools by utilizing related technology including AI/Machine Learning, to provide best in class business intelligence opportunity internally, be able to perform business both from pro-active way and re-active way.
• Secure UDIS Uptime & Retail internal awareness & competence to make best use of Business Analytic Tools.

** There is opportunity to convert this position to a permanent role.

Required Competencies / Experiences:

• At least a Bachelor's Degree in Computer Science/Information Technology or equivalent
• Fast learner with eye for details, proactive and self-motivated team player
• Flexible, open to new ideas and able to implement solutions effectively and independently
• Customer service-oriented and strong analytical mind with inclination for problem solving
• Ability to clean and analyse huge datasets using advanced data management and analytics tools (e.g. MS Excel, Power BI, SAS, Tableau, Qlik Sense etc)
• Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python is a merit
• Good analytical, problem solving and project management skills.
• Good written and presentation skills
• Able to interact and work well with people at all levels
• Knowledge of automotive aftermarket is a merit
• Good communication skills (written and oral) in English
• Fully proficient in Microsoft Office applications

As a Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Cashiering duties at the Jackpot Room.
• Reconciliation of daily transactions and cash floats.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Minimum 1 years of working experiences in Jackpot Room.
• GCE O or N Level.
• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Basic computer skills.
• Able to work shifts, weekends and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Responsibilities:

Program Management:

1. Manage Accelerated Digitalization (AD) demand pipeline in countryWork with sites and analyse operational data to identify AD opportunities
   Provide operations teams with assistance in the initial site assessment and technology matching based on AD toolkits and published materials.
   Actively work with functions such as Solutions Design on opportunity assessment and BCA development for complex robotics projects.
   
2. Support AD project deploymentsWork with country Senior Management Team (SMT) to ensure that appropriate internal resources have been allocated to each AD implementation project where BCA has been approved.
   Escalate demand and supply side issues regionally as required.
   Lead vendor liaison on AD opportunities in country such as getting proposals, conducting site evaluations or trials.
   
3. Capability development at country levelInfluence and coach operations to improve opportunity identification, accelerate site assessment, resolve implementation issues etc.
   Develop country-wide digitalization capability by sharing regional and global collateral/training material/standardized templates.
   Provide regular updates to local SMT and operations on Regional AD policies and product development.
   Liaise with local vendors and recommend them for regional engagement if they are promising.
   
4. Program management and reportingResponsible for performance tracking, monitoring and governance of AD and non-AD deployment plans in country.
   Document lessons learnt and conduct post implementation reviews within country and region.
   Provide regular updates to Regional Team on AD Activities in country.
   Engage Regional SMEs if assistance is required, especially in the area of vendor liaison and BCA development.

Requirements:

• Bachelor's Degree
• Experience in managing multiple tasks and projects, especially operational and business improvement projects that are cross-functional.
• Good influencing and communication skills
• Good analytical skills and experience in both qualitative and quantitative analysis
• Industrial Engineering and familiarity with Warehouse Operations process flows highly desirable

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist with a focus on customer support. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Provide technical support to customers via phone, email, and chat channels.
• Assist customers with troubleshooting, diagnosing, and resolving technical issues related to our products or services.
• Collaborate with cross-functional teams to address complex technical problems and escalate issues when necessary.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Follow established processes and procedures for documenting and resolving technical support cases.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Stay updated on product knowledge, new releases, and technical advancements to provide accurate information to customers.
• Collaborate with the customer support team to ensure a seamless and positive customer experience.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in a technical support or customer support role is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Positive attitude and eagerness to learn and adapt.
• Flexibility to work during weekends and holidays if required.

Job Description for Customer Relation Executive:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relation Executive. The ideal candidate will be responsible for providing exceptional support and assistance to our customers, ensuring their satisfaction and addressing any inquiries or concerns they may have.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Provide accurate information about products, services, and policies to assist customers effectively.
• Resolve customer issues and concerns in a timely and efficient manner.
• Collaborate with other departments to ensure customer needs are met and issues are resolved.
• Maintain accurate and detailed records of customer interactions and transactions.
• Follow up with customers to ensure their concerns are resolved to their satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information.
• Identify and escalate complex issues to the appropriate department for resolution.
• Assist in developing and maintaining customer support procedures and documentation.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Proven experience in a customer support role.
• Excellent communication and interpersonal skills.
• Ability to handle challenging customer situations with patience and empathy.
• Strong problem-solving skills and attention to detail.
• Familiarity with customer support software and systems.
• Ability to multitask and prioritise in a fast-paced environment.
• Positive attitude and willingness to learn and adapt.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Innovation Centre (IC), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. IC is made up of 3 teams – (i) Adoption and Acceleration, (ii) Exploration and Development and (iii) Innovation Support Services.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Responsibilities

Reporting to the Principal Manager, Adoption and Acceleration, this position works with the various Programme Managers (PMs) in meeting the centre’s objectives to advance the development, proliferation, and adoption of proven innovative learning solutions. The appointee should be familiar with the innovation life cycle and management, possessing a strong business acumen and critical ability to fuse learning technology and pedagogical knowledge. The appointee should also be familiar with the training and adult education landscape and is adept at leveraging market and business-related research studies to meet the centre’s objectives.

Key activities related to these responsibilities include:
1. Work with PMs to strategise, develop and implement plans to proliferate adoption of proven learning innovations.
2. Contribute to developing new programmes and improving the centre’s programme(s).
3. Engage organisations to interest them in embarking on innovation efforts and onboard them by providing them with the necessary support and advise to help them achieve their innovation objectives.
4. Provide advisory services and support to organisations interested in adopting promising innovations and ensuring successful adoption(s).
5. Evaluate outcomes and impact at the end of individual projects.
6. Additional duties may be assigned, and functions may be modified, according to business needs and industry developments.

Requirements

• A master's or bachelor’s degree, preferably in the Social Sciences, innovation and/or business management, education technology, or learning sciences.
• Minimally 5-8 years of working experience, preferably in operationalising incubation or acceleration programmes, adult learning and training sectors, or a related role in business-related and market research, project and contract management. Any combination of these areas is a strong plus.
• Demonstrate the ability to work effectively with stakeholders, possessing strong communication skills (written and verbal) to engage and influence stakeholders of all levels of seniority.
• Possess prior experience in at least one of the areas of responsibilities listed above.
• Enjoy experimenting with ideas while managing risks and managing their potential impact on programmes, systems and processes
• Possess strong project management skills to meet agreed deliverables and desired outcomes.
• Posses tech and data savviness – familiar and comfortable with data visualisation and analytics tools (eg Excel, Tableau, PowerBI) with the ability to distil data into insights for decision making.
• Demonstrate strong systems thinking and problem-solving skills, with the ability to connect the dots to develop a deeper appreciation of current and emerging key issues and exercising good judgement to provide sound recommendations.
• Possess an ability to work independently and as a member of a team.
• Demonstrate an ability in meeting deadlines and delivering on KPIs.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits (Dental, WFH Equipment, Gym Memberships, etc.)
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Responsibilities :

• Work in a team to establish solutions that are feasible within the technology and timeline constraints.
• Analyse and troubleshoot software-related problems, identify root causes, and propose effective solution.
• Customise and configure jBPM workflows to meet specific business needs and integration requirements.

Requirements :

• Superior analytical skills with a good problem-solving attitude and ability to perform in a team environment.
• Familiar with OOP design principles and strong Java development skills.
• In-depth knowledge in secure coding practice. Familiar with code quality tools and enjoy following clean code practice.
• Knowledge of GIT and experience in code versioning with GitLab.
• Excellent expertise in the following technologies:
• Business process automation with jBPM/Kogito
• MySQL database and Linux operating system
• Spring Framework and JBoss EAP
• API technologies: REST API, JSON, JWS & JWE
• UI framework: JSF and Angular
• Experience in DevOps tools Jenkins and SonarQube is a plus.

The successful candidates can expect a competitive package that includes an attractive basic salary, annual bonus, variable bonus and staff share options. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)

The SB Fellowship Manager will be mainly responsible for managing and executing the programme?s flagship Innovation and Faculty Fellowships. Applicants should be driven, passionate about Med-/HealthTech, able to deliver within strict timelines, and have experience with project/programme management. The role requires a team player who enjoys a dynamic working environment, and provides the opportunity to work with local and international Med /HealthTech partners in the Singapore Biodesign network.

Responsibilities:

• Execute and manage Fellowships operations, main POC for Fellows
• Support Fellowship Heads and Senior Programme Manager in relevant programme development, management and execution
• Support Fellowship-related marketing and events
• Support local and international partnerships relevant to Fellowships, work with Senior Programme Manager and Senior Business Development Manager on maintaining relevant partnerships
• Support the preparation of partnership agreements and contracts
• Interface with relevant Corporate Group Services e.g. procurement
• Support curriculum development for SB?s training initiatives relevant to Fellowships
• Support budget management and work with Finance to monitor financial movements of SB?s budget
• Support SB training initiatives

Qualifications:

• At least a Bachelor?s Degree in Science or Engineering
• At least 3 years of experience in industry/ research/ healthcare clusters
• Experience with project or programme management
• Proficient in MS office (Microsoft Project, Word, Powerpoint and Excel)
• Excellent listening, writing, presentation, organizational and relationship building skills required
• Enjoy working in a small team, start-up talent development environment

This position reports to the Senior Programme Manager.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Overall Role:

Responsible for overseeing the core operations of the Home by using best business practices and maximizing cost-effectiveness to ensure the maintenance,upkeep of the facilities and safety aspects are in compliance with the guidelines set by Government agencies for a clean, comfortable, safe, secured and pleasant home environment for residents and staff.

Key Responsibilities

Strategic Planning

1. Contribute to the creation and implementation of best practice strategy, policies, processes and procedures to aid and improve operational performance.
2. Contribute and support new programmes, initiatives and projects with positive outcomes.
3. SSet KHIs for staff, review staff’s performance and motivate and mentor them to achieve excellence.
4. Implement action plans approved by Executive Director
5. Liaise with consultants on various fields to improve outcomes for the Home.
6. Prepare the annual Department budget.
7. Review existing vendors and ensure securing best quotations for Home’s projects and purchases.

Supervision

1. Oversee a multi-disciplinary team.
2. Devise work objective plan for subordinates.
3. Create a healthy and work balance environment to ensure physical and mental wellness.

Administration

Operations related - to ensure efficient and smooth delivery of services to the Home:

• Oversee and manage the stock keeping and purchasing of food, household and toiletries and personal needs of the residents.
• Oversee Environmental and Sanitisation programme
• Housekeeping & upkeeping of premises – kitchen, laundry, repairs and replacement, landscape and related tasks to ensure the safety, cleanliness and functionality of facilities and equipment
• Fire Safety Management
• Indoor Air Quality Management
• Transport Management
• Vendor and supplier contract Management
• Security and Guard post Management
• Audits by Government agencies
• Oversee in-house project works
• Preparation of Cyclical Maintenance report

Office related

• Donation-in-kind management – identify needs & work with Partnership Dept for donations
• Review and renewal of vehicle insurance
• Working closely with Governmental Agencies and Suppliers

Facilities Manager Qualifications / Skills:

• Strong project management skills
• Customer service orientation
• Good Written & Communication skills
• Technical engineering skills
• Decision making
• Problem solving
• Good MS Office skills
• Leadership
• Professionalism

Education and Experience Requirements:

• Diploma/Degree in Building Services, Mechanical Engineering, Building & Facilities Management or equivalent
• 5 -10 years in related positions
• Good Knowledge of mechanical building services installation, building maintenance, operations, safety, health & environmental practices and product knowledge

You will be a Finance business partner to the Consumer Goods Business Unit with a focus on Asia, and be responsible for management reporting, analysis, performance tracking and issue management, decision support, budgeting/planning and working capital control. You will also support global/local Finance projects.

General responsibilities:

• Finance Business Partnering to the local teams
• Drive self-learning and improvement in the area of Business Controlling
• Navigate the BU performance with vast knowledge and skills on the country financial performance, its potential and remove constraints along the processes
• Working closely with Group and Local Business Unit Management teams and country finance to improve the in the aspect of business partnering, strategy, business performance and results
• Drive annual target setting process within the region.
• Establish targets together with local/regional management
• Prepare presentations and monthly and quarterly reports to Senior Management
• Analyze monthly performance based on various data sources to derive a consistent picture of current performance, key issues and action items
• Provide proactive, in-depth analysis and subsequent challenges for the region on key financial items such as working capital, profitability and cost development
• Good knowledge of the business, variance analysis, working capital management, coordination with the countries on inventory purchases and customer receivables
• Work in collaboration with Business Partners and key stakeholders to drive transformation
• Participate and drive within the region continuous improvement initiatives to streamline business and finance processes/reporting and improve efficiencies through a better utilization of automated systems (Lighthouse, MORE, PowerBI and etc.)
• Work with local finance business partners to drive consistency of analytics and reporting. Drive high quality business control support to the region

Requirements:

• Degree or professional qualification in Accounting, Finance or a related discipline
• Minimum 10 years experience in a similar role, preferably with regional exposure
• Excellent communication and presentation skills
• Strong leadership skills

Interested candidates please apply/forward your resume to [email protected] for a confidential discussion.

Roles & Responsibilities

Job Description

· Leading the TBM tunneling team, including briefing and guidance of the TBM tunneling team, implementation of the health, safety, environmental and quality standards into execution of TBM tunneling works;

· Guiding and developing the TBM tunneling team in terms of skills & competencies as well as assistance in recruiting of tunneling personnel;

· Implementing the TBM Management and Monitoring Plan, meeting all regulations, standards, as well as HSE requirements;

· Determination of required resources for TBM tunneling works, including labour and equipment;

· Planning of material and equipment to optimise tunneling equipment and activities;

· Ensuring all work is pre-planned in detail through method statements and risk analysis;

· Preparation of work sequencing including interfaces with construction of cross passages;

· Preparing of work procedures and method statements related to TBM tunneling works including but not limited to TBM

· Responsible for overall maintenance and operation of Plant and Equipment for Tunneling including TBM’s.

· Oversee mechanical activities, maintenance, testing and commissioning of TBM & plant equipment/ machineries.

· Review TBM design and plan Tunnel Equipment Compatible to TBM.

Requirements

· Minimum 20 years of engineering experience with recognised, and at least 15 years of experience in managing tunnelling works of megaproject scale and complex nature of work

· Minimum 15 years of experience in Tunnel Boring Machine (TBM) operation and maintenance of plant and equipment relevant to TBM tunnelling works.

· Fully responsible for the management of tunneling and analysis of tunneling work progress and timely progress reporting.

· Experience in managing and operating the EPB TBM’s, planning logistics and managing an experienced Plant team.

· Knowledge of geotechnical engineering for tunneling works.

* Candidates who are willing to commit their involvement in the assigned project until the successful completion of project would be an advantage.

* Interested applicants are required to submit their detailed CV and state their current and expected salary.

Job Description:

• The site Operation Manager reports directly to the company's Operation Director.

• He/She will oversee the company's day-to-day operation work onsite which comprises activities that coordinate the essential functions required to manage their workflow and achieve goals.

• Their primary duties include overseeing operation employees, implementing communications procedures between departments/vendors/clients, and developing strategic initiatives to improve efficiency throughout the business.

**

Job title: Assistant Site Operation Manager (Operations).

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Job Summary:

A Site Operation Manager is a busy person with a range of duties that include the following:

• Making sure that all operations run smoothly and align with quality standards.

• Ensuring safety of staffs/works onsite.

• Overseeing the handing over of the projects onsite to ensure payments can be collected.

• Implementing procedures regarding improvements of the operations and staffs.

• Employing means to keep company costs down

• Conducting operation staffs performance reviews and motivating staff

• Managing market initiatives and maximize business performance to reach the customer and company goals

• Achieving better business practices

• Ensuring safety of staffs onsite.

**

Responsibility and Duties:

• 8.00 am - Ensure that the 1st parties are ready with tools and materials for site work.

• 8.30 am - Do roll call and briefing to ensure all operation staffs do work as per planning.

• 9.00 am - Move to the sites

• 10.00 am - Do QC at the site and liaise with the client and vendors

• 12.00nn - Lunch break

• 1.00 pm - Back to the office and do planning/update of the site work

• Make sure all work up to date as per planning.

• Make sure vendors meet the requirement of the contract

• Make sure purchases are made on time and be delivered to the site

• Communicate with the client/vendors

• Communicate with the administrative staff

• 5.00 pm - Follow up with team members about the work on-site and do necessary planning/changes if there is a need.

• 6.00 pm - End of day report to the Operation Director.

**

Qualification: Degree Holder

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Experience in Renovation work: 6 years and above

Skills and Ability:

• Know-How skills: A Site Operation Manager needs to be able to ensure that the renovation work is up to standard and quality.

• Leadership and motivational skills: A Site Operation Manager needs to be able to motivate a team and provide specific goals

• Good communication skills: An effective Site Operations Manager must be able to communicate on different levels with people. Being able to get a message across to staff, superiors and customers is an essential skill that is put to the test daily.

• Problem-solving and conflict management skills: Since most working environments will have some sort of conflict either internally or with clients, the Site Operations Manager will need good conflict management skills to resolve conflict.

• Accountability: A Site Operations Manager is responsible for a number of business aspects, as such he or she needs to have a sense of accountability.

• People management and motivation: Companies only get things done when the staff is motivated. A successful Site Operations Manager knows how to build a strong team and develop positive relationships by understanding and addressing the individual needs of staff.

• Delegating skills: The difference between a happy and successful Site Operations Manager compared to a successful but unhappy Site Operations Manager is the ability to get things done through others and to know how and when to hand over tasks to team members.

• Able to work under pressure: Since a Site Operations Manager has to look after a number of things, there will be stringent deadlines to meet. It is important that a Site Operations Manager can effectively work even under pressure situations.

Salary and Benefits:

• Salary starts from $2500 to $3500

• NO OT claimable as this is a Managerial Position

• Benefits: as per MOM requirements

Recruit performing artiste and singers when needed

Participate in all stage performances

To train & guide the stage crew to improve on their performances

In charge to schedule and selection of performing artiste for specfic event's performances

Coordinate & attend all training & rehearsal

Source for necessary accessories and props for all performances.

Singing & Dancing skill

To ensure all stage crew is presentable on stage

Able to manage team well

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Technical Account Manager (TAM), you will lead the adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the delivery of Professional Services engagements to drive customer adoption of Google Cloud services, such as Google Compute Engine, Google Cloud Machine Learning, Google Kubernetes Engine, BigQuery, Google Workspace, Google Chrome.

In this role, you will engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. You will travel domestically and internationally up to 25% of the time, as needed.

Qualifications

JOB RESPONSIBILITIES

• Advocate for customers as an operational partner to overcome issues, understand operational issues that block cloud adoption, and help drive resolutions within Google and our customers’ business.
• Advise customers on best practices, understand customers’ environments to help them achieve outcomes.
• Act on opportunities to reduce customers cost, improve performance, and deliver engaged advantages for their businesses.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience interfacing with executive stakeholders, driving technical implementation or transformation programs.
• Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 5 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation or transformation programs.
• Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
• Experience in application/workload migration to public cloud providers.
• Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
• Excellent communication, presentation, problem-solving and management skills.

Summary

Reporting to the Country Chief Executive, you will ensure best fit between employees and organization, delivering quality customer service and committing to recruit, develop, reward and retain engaged employees. You will be responsible for providing leadership including technical and administrative support in the full spectrum of HR functions, such as resourcing, payroll, HRIS and data management, benefits and contract administration, employee wellness, tax administration and statutory reporting.

Responsibilities

• Handle the day-to-day HR operational matters.
• Administer recruitment, talent acquisition
• Participate in HR initiatives to enhance employee engagement.
• Involved in yearly appraisal review/exercise
• Drive the system and maintain the HR policy to create best HR practices
• Address employment related queries from employees.
• Assist in driving strategies and initiatives to support BUs in alignment with Company goals and objectives including headcount forecasting, budget planning
• Support in reshaping and transforming HR according to business needs.
• Perform other ad hoc duties and projects as assigned by superior.

Requirements

• Minimum degree in any discipline, preferably in Human Resources, Mathematics, Finance, or Accounting.
• Minimum 3 years of work experience in managerial role
• Familiar with Employment Act, CPF Act, Employment of Foreign Manpower Act & Singapore Income Tax.
• Has keen eye for details, excellent grasp of numbers, and strong sense of integrity.
• Good time management, organisation, and interpersonal skills.
• Proficient in Microsoft Office, preferably with experience in SuccessFactors and PAYDAY payroll software.
• Prior experience in HR Shared Services Team is preferred.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

Sales:

· Achieving monthly and quarterly sales targets for S P Jain’s Global range of corporate education programs in Singapore and other assigned regions as appropriate

· Expanding the corporate education client network in the designated regions

· Managing existing corporate network and key accounts and expanding targeted revenues from them

· Identify specific corporate education and training needs on an ongoing basis for open ended and corporate education programs.

· Coordinating with the professors to design and deliver programs.

· Ensuring optimum visibility & merchandising of brands

Brand Management:

· Design and Implement promotions & marketing activities pertaining to corporate education.

· Reporting & analysis of sales & forecasting of monthly/quarterly sales plan

· Analysing market intelligence (Institutions, market share, competitor activity)

Corporate Relations:

· Sourcing for new companies for fulltime employment & internships via cold calling, LinkedIn Search etc.

· Maintaining & enhancing relations with exciting corporate partners

· Assist in organising networking and guest speaker’s events for current students.

· Provide internship administrative roles from matching and sourcing job roles.

· Database maintenance of corporates and internal reports

Requirements:

• Bachelor’s degree preferably sales/business administration or sales-related course.
• At least min 8 years of experience in the higher education industry or relevant industry
• Strong oral & written communication skills
• Results-driven
• Strong passion for sales
• Positive and enthusiastic to learn new things.
• Mature and Professional in communication