Total 92,495 Full-time customer service manager job vacancies in Singapore

Responsibilities:

• Underwrite bond and construction (CAR & EL) business within underwriting rules and guidelines and 4 eyes principle
• Gathers, reviews, and analyse all necessary underwriting information to conduct proper risk selection.
• Underwrite and monitor accounts with producers.
• Experience working within time constraints to turnaround quotes to business in timely manner.
• Support, Develop and support growth of Project related business like Engineering, Commercial (e.g. immigration, custom bonds) and Contract bonds business.

Requirements:

• Minimum 3 years working in insurance industry in Singapore as an Underwriter
• Financial analysis/risk assessment skill ability: gather and analyze pertinent financial information
• Meticulous and analytical
• Communication, negotiation, customer service and relationship building skills
• Strong business acumen to understand economic and business models and good understanding of local developments.
• Team player with ability to multi-task
• Knowledge of Microsoft Office (Word and Excel)

Account Manager


DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world.

Job Description

The strategic function is to create and manage long-term relationships with customers. Account professionals work as trusted advisors to shape solutions and solve our customers' most critical business problems. Members of this job family are accountable for overall profitable growth and exceptional delivery.

Essential Job Functions:
• Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
• Support the development and execution of account strategies and contribute to profitable growth.
• Maintain regular client communication, building strong relationships and delivering exceptional customer service.
• Collaborate with cross-functional teams to execute account-related projects successfully.
• Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
• Participate in preparing and delivering client reports and presentations.
• Actively monitor industry trends and adapt account strategies accordingly.
• Support and mentor junior account management professionals in their growth.


Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
• Demonstrated success in account leadership roles, meeting or exceeding sales and revenue objectives and building client relationships
• Leadership and strategic planning capabilities, effective communication skills, and a history of contributing to business growth
• A continuous learner that stays abreast with industry knowledge and technology


Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Executive (CAE) or Certified Strategic Account Manager (CSAM) are a plus

COMPANY DESCRIPTION

(Wang Caf, also translates to Prosperity Corner) was founded in 1953 along Bugis Street serving local-styled breakfast favourites Kopi, Kaya Toast and Soft-Boiled Eggs. Over the years, our passion for traditional flavours and belief in warm service has won over our following of customers.

RESPONSIBILITIES

Operations Management

• Supervise and work with the ground team to prepare each day's activity and ensure that pre-prepped backup supplies are always readily available
• Implement strategies (advertising, promotions, reward system, suggestive selling) to meet or improve financial performance
• Drive targets for Sales Revenue, Cost Management initiatives and monitors closely whether these targets are met
• Work amicably with other Area Managers to meet business objectives
• Analyze past financial, sales profit to spot trends and threats (in regular Operations Meetings)
• Prepare monthly budgets for costs of food, staff, operations based on past data
• Identify operational bottlenecks and suggest solutions for improvement
• Enforce proper cashier and administrative systems which include daily cashiering, petty cash systems, staff working hours/payroll processing, filing of invoices, delivery notes and daily taking
• Enforce outlet audit check form and assist store-in-charged to manage their stores better with a common checklist
• Deal with customers' complaints
• Participate in assigned Operations related projects directed by Senior Management
• Create reports for Senior Management
• Any other tasks as and when assigned by Senior Management

Grow Sales Revenue & Business Layers

• Commit to driving top-line revenue to meet budgeted sales
• Use data and statistics from Sales, Product Mix, Ticket Count (TC), Ticket Average (TA) and customer profiles to develop new revenue streams & make informed decisions
• Implement business layers like virtual brand, delivery (online), click-&-collect and others
• Work closely with Culinary & Marketing counterparts in implementing and ensuring the success of A&P Promotions (eg Limited Time Offers, Flash Deals, Occasion-driven programmes) that suit the business needs of different stores
• Keep abreast of store trading area changes such as customer profile & competitive actions/reactions to grow revenue

Manage Budget, Profit & Loss Accountability

• Maximise cost-efficiencies and optimizing profits in P&L Line items (especially related to Food & Paper Costs, Labour, Occupancy, Repair & Maintenance Costs)
• Commit to attaining Area / Store Operating Profit Margin
• Contribute to the planning and monitoring of the Area/ Store's Operating budget

Support New Store Builds & Maintenance

• Work with HQ BD team to enable new store build
• Liaise with contractors for renovations, upgrading and day-to-day maintenance

Maintain Health & Safety Standards

• Maintain a high standard of hygiene and cleanliness on both personal and operational level
• Ensure the staff always follow workplace safety regulations
• Compliance with the hygiene, health and food safety standards as expected and directed by the Company

Human Capital Management

• Provide emotional and technical support to outlet supervisor/staff in order to build up motivation and morale
• Responsible for the Area's service staff and implementing service standards and workflow procedures
• Train and onboard new employees
• Nurture Outlet-in-charged and 2IC to groom Service Leaders
• Retain good staff count allocated to the specific store
• Adopt and inculcate the Customer First mindset in all staff
• Work closely with HR Business Partner to align HR policies and reward systems in order to motivate and enhance the welfare of staff

• Minimum Diploma in Food & Beverage Management and/or Hospitality and Tourism
• At least six (6) years of experience as an Area Manager or similar role
• Good track record in F&B (Area) Operations Management
• Revenue & result oriented
• Effective Cost Management know-how
• Knowledge of food safety & hygiene practices & Singapore Food Agency (SFA) regulations
• Good MS Excel & Powerpoint Skills
• Strong interpersonal management skills
• Good time-management skills
• People Developer
• A strong team player with a high degree of resourcefulness

Job Description

· Develop and implement operational strategies to ensure efficient and cost-effective operations.

· Monitor and analyze operational performance metrics to identify areas of improvement.

· Develop and maintain operational policies, procedures, and standards.

· Manage and coordinate daily operations, including staffing, scheduling, and resource allocation.

· Oversee the development and implementation of new systems and processes.

· Ensure compliance with all applicable laws and regulations.

· Develop and manage budgets and financial plans.

· Monitor and manage inventory levels.

· Establish and maintain relationships with vendors and suppliers.

· Lead and motivate staff to achieve organizational objectives.

· Analyze customer feedback and develop strategies to improve customer service.

Requirements

· Required to work night shift and weekend shift.

· The position requires a high school education or equivalent and some training in basic supervision.

· The position requires a minimum of two years of F&B experience. Supervisory experience preferred.

· Or any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position.

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours 12.30pm – 9pm/6 days

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

3 Relationship Manager (Business Development)

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions in Commercial Sales to meet their needs in commercial Loans (Secured and Unsecured), Property Loans, Hire Purchase of Machinery and Equipment, Shipping Loans, Working Capital Loans and etc
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned
• Report writing and responsible for preparing credit proposals and financial analysis.

Requirements

• A self-starter and a team player with Degree holder preferably from the business / finance / accounts discipline and able to value add having good network with SME or Commercial Sales
• Brings along relevant experience in Commercial Loans (Secured and Unsecured), Property Loans, Hire Purchase of Machinery and Equipment, Shipping Loans, Working Capital Loans and etc
• Proven stability in a company, preferably two years or more
• Good understanding of accounting and financial statements
• Proficient in report writing, as he/she will be responsible for preparing credit proposals, which will include financial analysis.
• A hunter’s sense, a desire for sales, a proactive and aggressive demeanour. Highly self-motivated, confident, tenacious and results driven.
• Hardworking, good working attitude, perseverance and resilience
• The successful candidates will be placed in different position level based on their working experiences/education level.

Other Information

• Central Town
• Working Days/ Hours: Mon to Fri, 8.30am to 5.45pm
• Basic Salary: Up to S$6,500 (exclude commission
• Monthly Commission payout upon hitting KPI
• $100 Mobile reimbursement + Annual Variable Bonus up to 2-4 Months
• Company vehicle provided for those with driving license.
• For candidates without license public transport (Taxi/Grab) claimable.

If you possess the above-mentioned experience and you like what you see, interested applicant kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchen's food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Lending Transformation Program Manager - Hybrid (Internal Job Title: Program Management Senior Lead - C14) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

•  Support the Lending Transformation Program Target Operating Model project to design and implement the multi-year global loan operations target state, covering people, process and integrating technology
• Support the broader Lending Transformation Program, including implementing the interim control model working with Global Loan Operations and Transaction Management
• Supports planning, directing and coordination of day-to-day activities of LTP Target Operating Model workstream(s) activities
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple programs of work and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure program scope definition meets business objectives.
• Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of business).
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensures program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Ensures funding has been approved for the program.
• Ensures all areas of the program are appropriately staffed.
• Ensures program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Ensures vendor performance is monitored and actions taken if performance warrants.
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years’ experience in project management and business analysis
• Must have wholesale lending experience, preference for background in Operations, Risk or Finance function
• Proven record of delivery in process and organizational change
• Possess a strong knowledge of control design and metrics
• Should demonstrate a commitment to quality and attention to detail
• Ability to drive change and effectively manage projects and stakeholders
• Strong organizational leadership and influencing skills
• Proactive, 'no surprises', approach in communicating issues/requests
• Capable of prioritizing and multi-tasking in a dynamic environment
• Strong business analysis, problem solving and analytical skills
• Excellent oral and written communications skills; Must be articulate and persuasive.
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills
• Keen sense of urgency and eagerness for ownership
• Works well under pressure and in tight deadlines

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Summary:

· Salary: Up to $4000

· Working Days and Hours: 5.5 days - Monday to Friday (Alternate Saturday - 2 Saturday in a month)

8am - 5.30pm

· Location of work: Ubi Road (Near to Paya Lebar/Tai Seng MRT)

Job Responsibilities:

· Conduct site visit to prepare quotations (i.e. using SOR rates), develop project schedule.

· Prepare risk assessment plan and method of statement, safe work procedures as per authority's guidelines.

· Conduct site inspections to ensure that all works are completed as per agreed project scope. To follow through with delivery order endorsed by client.

· Manage project team, site works, materials and equipment effectively and efficiently.

· Any other ad-hoc projects and duties as required by the management.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gan Chen Yun
Registration Number: R23116696
EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our globally integrated team of dedicated indirect tax professionals and you will combine technical knowledge, industry understanding and technologically advanced tools and methodologies to identify risks and sustainable planning opportunities for indirect taxes throughout the tax life cycle at the local level. You will help us provide effective processes, improve day-to-day reporting, reduce attribution errors, reduce cost and ensure indirect taxes are handled correctly in transactions for our clients.

The opportunity

Our GST team is one of the leading GST practices in Singapore reputed for its technical competency and its deep knowledge of businesses. The services offered by our GST team include GST advisory, Assisted Compliance Assurance Program review, Assisted Self Help Kit review, GST return preparation and review, GST due diligence and GST training. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor.

Your key responsibilities

You’ll be responsible for leading the successful delivery of GST engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will be required to give professional advice, both written and in person, on GST impact on clients’ supply chain and financial and accounting systems, as well as identifying and addressing areas of GST risk, advising clients on the GST implication of transactions and assist them in complying with GST regulations. Your role will also include building & maintaining relationship with our clients and helping people to develop through effectively supervising, coaching and mentoring staff.

Skills and attributes for success

· Ability to build strong client relationships and committed to delivery of exceptional client service

· Relationship management skills

· Sound technical knowledge in GST through advising on complex GST issues and establishing best practice

· Excellent communicator in a range of situations both written and oral

· Strong coaching skills in developing junior staff and conducting trainings

· Dedicated, innovative, resourceful and analytical

To qualify for the role you must have

· A degree in economics, finance, tax or accounting; a CPA or similar certification

· Minimum of 6 years of work experience in a professional services or professional tax organization dealing indirect tax matters

· Hands-on experience for complex GST technical review

· Excellent verbal/written communication skills

· Strong drive to excel professionally, and to guide and motivate others

· Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks

· Excellent team player

Ideally, you’ll also have

· Experience working in multicultural teams

· Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Simple Food Solutions Pte. Ltd. is a food manufacturing company. We specialize in ready to eat food.

Job Responsibilities:

• Grow relationships with & work closely with key customers

• Work closely with management to develop and execute company's sales & business development plans

• Develop business strategies (and related sales & marketing) with management to continue to grow business size and market share, monitor performance of such strategies and adapt accordingly

• Manage key customers to achieve sales targets and KPIs

• Supervise supporting manpower in your team

• Monitor shopper trends and behaviours, and proactively anticipate trends

• Analyse sales data and prepare relevant reports

Required Skills & Education:

• Minimum Diploma or equivalent

• Minimum 5 years experience in similar role

• Excellent communication skills in person, and also on the phone and email required

• Positive, motivated attitude

• Ability to work independently with initiative

• Experience in food manufacturing is a plus

• Exisiting working relationships with hotels, caterers and food kiosks buyers a plus

Job Summary:

· Salary: Up to $4000

· Working Days and Hours: 5 days - Monday to Friday, 9.00am - 6.30pm

· Location of work: Pandan Loop

Job Responsibilities:

· Respond to telephone/online catering sales enquiries

· Build and maintain good client relationship and rapport

· Solicit new corporate clients through cold calling and sales visit

· Assist clients in professional event planning, packaging and menu selection

· Keep abreast of trends and developments in catering industry

· Actively brainstorming of creative ideas in improving catering services to clients

· Account for sales and profitability of event orders and ensure smooth operations of catering functions

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gan Chen Yun

Registration Number: R23116696

EA Licence No.: 06C2859

(MCI Career Services Pte Ltd)

Job Scope:

Address customer enquiries and feedback received via different touchpoints (including face-to-face, hotline and emails) promptly and professionally Handle facility bookings, programme registrations and over-the-counter payment collections Follow up with designated departments and/ or escalate issues to supervisors to ensure timely and appropriate actions are taken to resolve customer feedback and enquiries Keep records of customer interactions, including lost and found items, in the CRM system according to the established criteria and guidelines Maintain secure custody of found property Update notice and display boards with the public activities/ events conducted within the premises, and the appropriate environmental and service information Perform daily settlements and financial reconciliations for revenue submissions Identify improvements and propose recommendations to address operational challenges and enhance customer experience Ad-hoc duties and projects as assigned or needed

Job Requirement:

1. Good computer literacy

2. Has experience in customer service

3. Able to commit to 20 – 28 hours per week (Tier 1 or Tier 2)

4. Available to work on the following days and times (or combination of the stated days or times)

Monday to Friday

i. Must be able to work for shifts that fall between 0900hrs – 2230hrs

Saturday & Sunday

i. Must be able to work for shifts that fall between 0630hrs – 2230hrs

5. Able to start immediately

Location:

National Stadium

Salary:

$11 per hour

Responsibilities:

• Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
• Participate in global governance and change management supporting several IT divisions
• Support Digital projects, roll-outs including localizations and support.
• Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
• Finalize Patching Strategy & ensure the change mgt plan
• Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
• Change management: set up, realize and animate training plans, provide assistance to users
• Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
• Team management skill and experience is requested for Tech Lead

Responsibilities:

• Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
• Participate in global governance and change management supporting several IT divisions
• Support Digital projects, roll-outs including localizations and support.
• Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
• Finalize Patching Strategy & ensure the change mgt plan
• Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
• Change management: set up, realize and animate training plans, provide assistance to users
• Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
• Team management skill and experience is requested for Tech Lead

BE PART OF A TEAM THAT WANTS TO MAKE A DIFFERENCE!

Monthly Gross S$2,000 to $2,500 (commensurate with experience)

• 5-day work week
• 13th month AWS and Performance Bonus
• Room Credit Incentive & Overtime
• Annual Leave from 8 Days
• Birthday Leave
• Up to 50% Associate Dining & Accommodation Discount
• Flexible Benefits (non-medical) of $200 per year
• Referral Incentive of S$1,000
• Career Development and Progression opportunities

*T&C applies

How your work day looks like:

• Cleaning of room and bathroom according to the set standards and instructions established
• Checking of linen quality and control linen damage
• Ensure proper usage of chemicals, cleaning equipment and materials
• Make up bed and turn down according to standards set
• Maintain cleanliness of the corridors and hallways
• To keep pantry on respective floor clean and tidy
• Ensure all equipment, supplies and linen in pantry are well maintained and stocked according to par level
• Maintain a high level of guest service and ensure rapid and professional response to all guest requests
• Report any maintenance deficiencies in the guestrooms
• Updating of room status and report any discrepancies
• Turn in any lost and found items to the Housekeeping Office according to established procedures
• Carry out ad-hoc duties assigned (e.g. fire warden)

What it takes to succeed:

• Able to work rotating shifts, weekends and Public Holidays
• Pleasant disposition
• Positive Attitude
• Candidates with no prior experience are welcome to apply

• 5 days, 12hr rotating shifts (9pm to 9am/9am to 9pm)
• MNC, North, 14 working days per month
• $3500 - $4000, shift & HP allowances, AWS, bonus
• Overtime claimable
• Start immediately

Job Description

• To support customer site for probe cards on the following: Card repairs, Pin replacement if possible
• Advise customer on technical details for evaluations / improvements etc
• Liaise with HQ Italy for any issues / technical documents / evaluations / follow up
• Work with Headquarter vertical repair team for cards sent back to Headquarter in Italy
• Report / trackers update for internal and customer
• Support overseas sites if necessary

Requirements

• Possess a Diploma / Above in Electrical and Electronics / Electrical or equivalent
• **Must have** at least 2 years’ experience in Electrical Wafer Sort / Final Test Testing
• Troubleshooting & Isolation of problems
• Able to read PCB schematics

Interested applicants, please send your resume to [email protected]

Benefits:

• Basic salary: $8000 - $9000
• AWS, Peformance bonus, medical/dental
• Experience in Electronics Manufacturing environment
• East area, MNC

Job scope:

• Develop strategic plans for the purchasing function
• Prepare cost estimates, tender, contracts and price finalizing for project tender submission
• Render support to business leaders for all project procurement matters
• Source for required material and suppliers, either directly or through consultant
• Contributes to deliver bottom line/top line results, managing own spend/projects according to long term planning and upfront targets defined
• Conducts periodic risk assessment, designing and managing adequate countermeasures for selected spend
• To review with vendors on quality issues and ensure corrective and preventive actions are taken by vendors
• Review & plan purchasing order through :
  • Internal : collect related customer inquiries from Sales on specification and lead time
  • External : sourcing suppliers, networking, market information and negotiation
• Procurement of material and negotiation with suppliers, ensuring price is always competitive and landed cost evaluation is performed
• Evaluate prices and suppliers and make selection recommendation to project and stakeholders
• Manage and plan Inbond Shipping : manage delivery suppliers (UPS), negotiate discount rate
• Manage Capital Equipment with engineering knowledge
• BOM and material planning to ensure smooth delivery at minimum inventory level
• Yearly cost saving initiatives

Job Requirement:

• Must have at least 5 years of experience in Electronics Manufacturing Services environment
• Good oral and written communication skills
• Exercises sound judgment based on factual data and analysis
• Strong project management, change management and strong leadership skills
• Strong analytical skills including mathematics, statistics and problem solving
• Capability to evaluate and mitigate risks in the planning process
• Proven negotiation skills in dealing with customers and internal challenges

Interested applicants, please send your resume to [email protected]

The Data and Analytics team is looking for Data Governance analysts with 3 to 5 years’ experience working in the field of Data Governance. They will be part of a team responsible for developing and implementing policies and procedures to ensure the accuracy, security, and integrity of Income’s data. They will work closely with stakeholders across the organization, including IT, legal, compliance, and business teams, to help establish data standards and controls.

Key Responsibilities:

• Work with data stewards to ensure capture key business terms and definitions
• Work with data stewards to define and implement data quality rules
• Work with technical stewards to capture the logical data model as well as physical metadata
• Work with data scientists to ensure statistical models built meet ethical AI and FEAT standards
• Support business data partners and functional analysts in performing data analysis and root cause analysis
• Monitor and report on data governance artefacts and data quality issues

Requirements:

• 3 to 5 years’ experience in data governance or data quality related roles
• A bachelor’s degree in computer science, information technology or equivalent field
• Proficient in SQL and in performing data analysis
• Good communication skills, both written and verbal
• Critical thinking and strong problem-solving ability
• Experience with data analysis or data governance tools such as Informatica IDMC, Collibra desired
• Experience with Data Warehouses such as Redshift/ BigQuery/ Snowflake/ Hive / S3 desired

Income Insurance is undergoing a strategic transformation across its business and technology landscape. As part of this ambitions journey, Income Insurance is looking at building its data capability across the organisation. This includes focus areas such as changing organisation culture around data, increasing the usage of data in decision making and enabling advanced concepts like ecosystem partnering, AI and ML based risk management and personalisation.

Over the years, Income Insurance has built a strong Data and Analytics team. We are now looking for passionate professionals who would like to be part of the team. They will work with experienced data scientists, data engineers, Business Intelligence experts as well as data stewards from business units across the company on data governance processes which will deliver value to Income Insurance's business.

Job Responsibilities:

• Support HQ Audit Team
• Execution of internal audit activities for the Group and guide an Executive
• Internal audit activities to be performed for subsidiaries of the group (Asia Pacific, USA, Europe)
• Participate in audit planning
• Execute assigned program/procedures on financial and compliance audit
• Prepare, summarize and communicate audit results
• Suggest remediation plans and review remediation work

Job Requirements:

• Degree in Accounting or equivalent
• Minimum 5 years of audit experience with at least 1 year in a supervisory role
• Competent in handling all auditing areas include costing, percentage-of-completion recognition methods, taxes etc
• Ability to lead and work independently
• Strong fundamentals in audit/accounting knowledge and experience
• Willing to travel globally (25% to 50%) when required to Japan, America, Europe and Asia Pacific

Interested candidates, submit MS Word to [email protected] or contact +65 62251232

• Serve as the first point of contact for all incidents.
• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents.
• Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Prepare daily and weekly report (knowledgeable in excel).

Regards,

Lini

Recruitment Consultant

R22108463

Role Summary

Part of our clients’ Wealth Management function in Singapore, the position is created within WMIS Engineering & Production Domain (E&P) under CTO Office division. The Candidate will play a role in sharing responsibilities on WMIS IT Production services leading BAU activities (Change, problem and incident management) and participating to continuous improvement initiatives.

Main Responsibilities

• Incident Management
• Release and Change Management
• Audits
• Continuous Improvement
• DR
• Problem Management
• Obsolescence
• Inventory
• FinOps

Qualifications & Experience

• Bachelor’s Degree in Computer Science or Computer Engineering.
• More than 5 years of experience in IT Operations or Software Engineering.
• Strong critical thinker with problem solving aptitude.
• Good written and oral communication skills.
• ITIL certification.
• Excel / Power BI.
• Hands-on experience on any coding language (Plus).
• Experience in Banking industry (Plus).

Bloomberg is the global leader in business and financial data, news, and insights. Using the power of technology, we connect the world’s decision makers to accurate information on the financial markets – and help them make faster, smarter decisions.

Within Workplace Operations & Supply Chain, through our services and applications, we provide an employee experience that drives innovation, collaboration, productivity, and transparency. Our Global Employee Operations Team is central to this effort by providing platinum support to more than 21,000 employees and more than 500,000 annual visitors in more than 170 state-of-the-art offices around the world! Our employees generate more than 320,000 service requests each year through a ticketing system that drives both human and automated services — from software download to a Desktop dispatch. We handle approximately 400+ software titles, as well as monitoring our entire corporate network that consists of 28,000 PCs, 50,000 screen displays and 120,000 network connections.

We're also a close-knit and hardworking team who rely upon a complex set of proprietary and third-party systems to deliver the services we provide; and those systems are the key to understanding where we are successful, and where we can develop.

What’s The Role:

We are looking for a Product Owner to drive our regional employee support strategy and execution as part of our team based in APAC. In partnership with our global Service Delivery Chief Product Owner, you will be accountable for developing the strategy and executing the delivery of all aspects of Bloomberg’s employee technology customer service experience within your region. You will be responsible for understanding the regional and global business landscape, communicating the vision, and supporting a customer service strategy that focuses on the employee technology experience with an emphasis on operational excellence.

Areas of focus include regional operational strategy and execution, support of the technology lifecycle, data analysis to support and influence knowledge governance, process documentation & automation at a global level, and more. You will bring creative thinking, knowledge of customer service and IT support industry best practices, and innovation to enhance process improvements and change. You'll also be leading an agile team to ensure results are delivered in adherence to performance KPIs and SLAs centered on an exceptional employee experience. In addition, you will demonstrate excellent communication skills to partner with our regional people leaders and other product owners across wider support groups to ensure maximum levels of employee experience are achieved for both our end users and the teams servicing them globally.

We’ll Trust You To:

• Deliver and share our regional customer service priorities and align strategic objectives
• Communicate the global and regional strategies and initiatives to stakeholders and teammates
• Through an agile framework, deliver on product increments, identify impediments, and take a proactive approach at finding ways to remove roadblocks
• Draft key objectives and results, strategies and apply the data for the operation to make business decisions balancing risks and benefits for overall good of the organization
• Collaborate with other internal groups such as CTO, Supply Chain, Facilities, Engineering, etc.
• Communicate with and manage stakeholders at all levels, flex style as needed to inform and influence outcomes
• Understand your stakeholders' priorities and how regional nuances need to be accounted for in the global vision
• Evaluate and partner with regional leaders to manage key performance criteria such as response and resolution times, first contact resolution rate, quality assurance and customer satisfaction scores, drive change where needed to deliver an exceptional employee experience
• Assess internal and external factors that can affect outcomes, leverage problem solving and influencing skills to ensure project plans are delivered on intent
• Understand industry trends in the customer service space to contribute to the user-experience strategy
• Promote team synergy among operational partners, stakeholders, and vendors
• Deliver thoughtful change management strategies and rollout of new products for your region in alignment with regional managers

You’ll Need to have:

• Bachelor’s degree or degree-equivalent qualifications
• Minimum 3 years’ experience in a technical or customer support and stakeholder engagement role in financial institution
• Demonstrated Experience and involvement in IT change management and root / cause analysis
• Experience working in a L1 support role in a 24*7 production environment within a global organization
• Experience in building and maintaining stakeholder relationships across functions, responding with empathy to understand customer’s needs
• Proven track record of time management, prioritization, and balancing needs in a complex environment
• Good communication skills and the ability to work both independently and collaboratively
• Strong analytical abilities with a passion for data and evidence-based decision-making
• Ability to combine human stories and needs with data insights to identify a compelling path forward
• Ability to work in diverse work cultures and comfortable with non-hierarchical organizations
• A thorough business acumen that combines process design, workflow optimization, product development, and operations to deliver successful outcomes
• Demonstrated continuous career growth within an organisation
• Proficiency in both written and spoken English

We’d Love to see:

• An innovator comfortable articulating a bold vision, creating a strategy around it and executing.
• A problem-solver who does not settle with the status quo, seeks to make things better, and is not afraid to make bold decisions in ambiguity
• A hands-on leader who builds transparency, values collaboration, holds self and team accountable, and can link what we do and why we do it to empower the team around them to think beyond specific tasks, understand the goal, and drive value for the business
• Experience in creating and advancing strategy, process implementations, and life cycle support of corporate PCs, laptops, and mobile devices
• Knowledge of various means of corporate device life cycle management such as DaaS
• Taking an innovative approach to spotting gaps and seeking opportunities to incorporate industry best practices and technology to enhance existing processes and workflow
• Experience in creating robust knowledge based articles that serve as self-help tools to both our internal support organization and external stakeholders

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Your Role

We are looking for an experienced Manager/Senior Manager, Industrial Engineering (Warehouse Layout/ Warehouse Solutions/ E2E process Optimization) leadership role in optimizing operational efficiency through design, implement automated systems to improve warehouse operations. Collaborate with operations teams to develop and implement capacity planning strategies. Develop and define strategies and review automation project progress to ensure automation strategy is well implemented. To implement and drives innovation for process improvements of automation plans. Identify areas for improvement and collaborate with teams to enhance skills, knowledge, and work performance.

What Will You Do

• Leadership role in optimizing operational efficiency through design, implement automated systems to improve warehouse operations.
• Collaborate with operations teams to develop and implement capacity planning strategies.
• Develop and define strategies and review automation project progress to ensure automation strategy is well implemented.
• Implement and drives innovation for process improvements of automation plans.
• Identify areas for improvement and collaborate with teams to enhance skills, knowledge, and work performance.

What Do We Want

• · Min Degree in Industrial Engineering/ Automation / Business/Operations Management or equivalent.
• · At least 7 years and above experiences in hands-on experience related Warehouse Layout/ E2E process Optimization/ automation design and implementation, industrial engineering or warehousing solutions or supply chain operations management and other relevant experiences.
• · Proficient of the end-to-end supply chain.
• · Have knowledge & experiences with the ability to integrate technical solutions into an operational environment to ensure a sustainable solution.

What Will You Get In Return

You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$12000 + attractive perks.

What You Need to do Now

Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note: Only shortlisted candidate will be notified via email for an interview invitation

We are looking for intellectually curious, highly motivated and customer-focused individuals to build Advanced Analytics and Data Science capabilities within the Regional IT Center of Competence (CoC) for Data Analytics team.

The incumbent will be responsible for the following:

• Own end-to-end development and execution of Data Science and ML/AI models/solution using Azure cloud platform
• Work closely with Data Science (Business), Engineering and Design teams to define and build Data Science and AI/ML products that help organization drive data-driven decisions
• Act as the Data Engineering and Data Quality expert for Data Science use cases
• Work with Data Engineering team and Architects to define Data Science and ML/AI technology landscape
• Handle multiple agencies to drive the Data Science products to success
• Work with Headquarter (HQ) and various markets on the implementation of Data Science and AI/ML product across different geographies
• Balance priorities and tech debt to create effective sprints that move the needle for the business
• Support in implementation of Data Governance Model

QUALIFICATIONS

• Bachelor Degree in Engineering or significant course work in other computer-related fields of study
• More than 5 years or more total experiences in Software Engineering, Data Engineering, Data Quality Management and Project Management
• Certified in Project Management Professional
• Strong knowledge on SQL, Oracle PL/SQL, MSSQL, ETL/ELT, Unix Shell Scripting
• Good communication skills to interact with stakeholders
• Drive to learn new things and take ownership of all deliverables

This position is based in location Singapore. A valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. We regret to inform you that only shortlisted candidates will be notified.