Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description:

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

To support and grow NUS Business School’s digital and social media presence so that the school can achieve exceptional stakeholder engagement, drive traffic to the corporate website and increase brand awareness and mind share.

Responsibilities include:

1. Build and execute social media plan that is aligned with the corporate objectives
2. Generate, publish and share daily content that builds meaningful connections with target audiences
3. Work with various stakeholders to develop user-generated content to increase reach and engagement rate
4. Monitor and analyse social data/metrics, insights and best practices to continuously improve social media performance
5. Collaborate with internal and external stakeholders to curate and execute novel content that will generate high engagement

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• At least three years of proven working experience in Digital and Social Media Marketing or Public Relations
• Comprehensive understanding of the various social media platforms and the technical know-how to curate and optimise content for maximum engagement
• Good knowledge and practical skills in social analytics and online marketing
• Meticulous, Proactive, Creative and can Think Outside the Box
• Team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan and manage projects
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills
• Candidates with no prior experience are welcome to apply

(Appointment job grade will commensurate with the selected candidate's experience)

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

To support core functions in the MSc degree programmes’ student life activities and administration.

Student Life and Student Club Activities

• Work with students, student leaders and student clubs to organize activities and programmes to promote interaction, build and strengthen the sense of community between student cohorts as well as with alumni
• Oversee and provide support to students for programme-related matters (e.g. accommodation, well-being, etc.)
• Manage Orientation programmes, welcome and end-of-semester events, and other programme events organized by the MSc Programmes Office
• Conduct programme-related administrative briefings for students
• Provide general counselling and support services to students
• Collaborate with internal and external stakeholders (e.g. Career Services, Strategic Relations, Executive Education and other Programme Offices) on engagement opportunities for students

Event Management and Liaison

• Support in contributing to social media outreach to current and prospective students, and alumni
• Deliver a super level of customer service and programme satisfaction to internal and external stakeholders
• Coordinate SOP documentation, establish and streamline processes and systems
• Support Experiential Learning projects as needed
• Any other duties as assigned by Director, Academic Directors and Programme Office

Qualifications

• A Bachelor degree from a reputable institution, with at least 3 years of relevant working experience, ideally in managing academic programmes or student life functions in tertiary institutions
• High level of written and oral communication skills
• Experienced, confident and effective working in cross-cultural settings
• Meticulous with an eye for detail and keen appreciation of good documentation
• Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy
• Team player with good combination of high intelligence, emotional and cultural quotient
• IT savvy, with good knowledge in Microsoft Office Applications

(Appointment job grade will commensurate with the selected candidate's experience)

Job Purpose

This role focuses on building and executing effective hiring strategies to enhance talent competencies and strengthen the organization's employer brand. It involves close collaboration with key stakeholders on workforce planning, recruitment, onboarding, retention, and knowledge management. Additionally, the role requires driving and implementing transformation and improvement initiatives to optimize HR processes and outcomes.

Introduction

We are seeking a hands-on individual who is eager to learn, grow, and build their career with our organization. This role offers an excellent opportunity to gain valuable experience, contribute meaningfully to impactful HR initiatives, and develop your skills in a supportive and dynamic environment. If you are motivated by the chance to grow alongside a passionate team, we would love to hear from you!

Hiring Strategies:

• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Align hiring processes with business needs and organizational goals.
• Leverage data analytics to refine recruitment methods and enhance the candidate experience.

Stakeholder Collaboration:

• Partner with department heads and stakeholders, including the Ministry of Education (MOE), to understand workforce requirements and plan hiring activities.
• Collaborate on workforce planning to ensure a balanced and sustainable talent pipeline.
• Support hiring managers with insights to make informed recruitment decisions.

Recruitment and Selection:

• Coordinate seamless onboarding experiences for new hires to ensure a smooth transition.
• Develop and implement retention strategies to improve employee engagement and reduce turnover.
• Foster a welcoming and inclusive workplace that promotes long-term satisfaction and growth.

Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.

HR Operations:

• Manage WICA and Work Pass applications
• Regularly review and update SOPs for relevance and compliance.

Ad-hoc Hosting Events:

• Host and represent the organization for external gusts and visitors when required.

Why Join Us?

• Purpose-Driven Work: Play a vital role in shaping Singapore’s next generation of leaders by ensuring the institution attracts and retains the best talent.
• Growth Opportunities: Gain exposure to transformative HR projects that challenge and develop your skills.
• Dynamic Team Environment: Work alongside dedicated professionals who share your passion for impact and innovation.
• Rewarding Culture: Be part of an organization that values creativity, collaboration, and continuous improvement in the education landscape.

Requirements

• A good Degree in HR or any discipline.
• Candidates should have 2-3 years supervisory experience.
• People-oriented with strong verbal and written communication skills.
• Highly motivated, meticulous, independent and adaptable to change.
• Excellent communication, organizational and interpersonal skills.
• Abreast with current employment legislations and HR practices.

1、协助处理公司领导海外业务的日常工作；

2、公司领导海外出差、海外项目考察事务随行，承担秘书、翻译等工作;

3、协助公司领导对外关系处理，包括政府关系，对外机构联系等;

4、负责新加坡办公室行政管理工作，包括但不限于综合行政事务、公司活动、公司企业文化建设、物资管理等；

5、其他公司领导交代的工作。

任职要求

1、女，本科及以上学历，能熟练运用中文、英语作为工作语言；

2、做事细致、效率高、有分寸、保密意识强；

3、工作严谨、有一定的承压能力及人际交往能力以及敏锐的洞察力；

4、3年以上董事长助理&总裁助理相关工作经历；

5、气质形象佳，有亲和力，沟通协调能力好。

1. Laboratory Management and Operations

• Oversee the management of the laboratory and supervise lab staff.
• Ensure quality control and adherence to standard operating procedures (SOPs).
• Enforce quality and customer service standards in all laboratory areas.

2. Cell Culture and Research

• Design and manage cell culture processes, including nurturing and culturing NK and stem cell lines.
• Troubleshoot issues related to cell lines and their performance.
• Prepare research data for analysis, publication, and presentations.

3. Collaboration and Liaison

• Coordinate with local and international cell laboratories for research collaborations.
• Provide expert insights into medical technology queries and findings.

4. Laboratory Procedures and Analysis

• Analyze blood cells using microscopic techniques and procedures.
• Perform and ensure accuracy through regular standardization, calibration, and internal quality control programs.
• Resolve discrepancies in specimen labeling, handling, or collection before conducting procedures.

5. Equipment Maintenance and Inventory

• Operate, calibrate, and maintain laboratory equipment following manufacturer guidelines.
• Conduct basic troubleshooting for equipment malfunctions and arrange for repairs as needed.
• Maintain inventory of laboratory supplies by monitoring stock levels and expediting orders.

6. Professional Development and Reporting

• Prepare detailed reports by collecting, analyzing, and summarizing laboratory findings.
• Enhance professional and technical knowledge through workshops, seminars, professional publications, and self-directed learning.

7. Safety and Compliance

• Maintain a safe and clean working environment by following SOPs, rules, and regulations.
• Adhere to infection control and hazardous waste policies to protect staff and patients.
• Keep accurate records and documentation while maintaining patient confidentiality.

8. Team Contribution

• Actively participate in team efforts and accomplish assigned tasks within the given deadlines.

Requirements

• Proven experience in managing laboratory operations and cell cultures, particularly NK and stem cell lines.
• Strong knowledge of laboratory procedures, including blood cell analysis, equipment calibration, and quality control.
• Hands-on experience with laboratory equipment maintenance and troubleshooting.
• Excellent organizational and inventory management skills.
• Ability to analyze and present research findings effectively.
• Commitment to continuous professional development and staying updated with advancements in the field.
• Knowledge of safety protocols, infection control, and hazardous waste management.
• Effective collaboration and communication skills for working with local and international laboratories.
• Compassion and ability to handle sick pet animals with care and love.
• Bachelor’s degree (or higher) in a relevant scientific field, such as Medical Technology, Biotechnology, or Life Sciences.

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

The key responsibilities include, but not limited to:

1) Recruitment and Staffing:

• Lead and oversee the end-to-end recruitment process, including job postings, candidate sourcing, interviews, and the seamless onboarding of new hires
• Collaborate with hiring managers to understand their staffing needs and devise effective recruitment strategies
• Ensure compliance with industry-specific requirements when hiring talents

2) Employee and Industrial Relations:

• Lead and guide the HR executives to address staff concerns and resolving workplace issues
• Implement strategies to maintain a positive workplace culture in a highly competitive environment.
• Manage employee relations and union matters and participate in union negotiations, to achieve collective agreement.
• Work close to drive close labour relations through dialogue and collaboration with union

3) Training and Development and Culture:

• Identify skill gaps in the workforce and develop training programs to enhance technical and soft skills
• Collaborate with Heads of Department to create and deliver industry-specific training
• Conduct in-house orientation and staff wellness programs

4) Compensation and Benefits:

• Administer competitive compensation and benefits programs tailored to attract and retain talents.
• Assist in preparation and computation of benefit disbursement for approval
• Stay updated on industry salary trends and ensure the organization remains competitive

5) Operations:

• Monitor changes in labour laws and industry-specific regulations and update HR policies in accordance with Employment Act and Government Regulations
• Design, implement, and optimize HR shared service and adjunct operations processes to improve efficiency and effectiveness
• Identify areas for improvement and implement initiatives to enhance service quality and efficiency
• Plan, control, manage, supervise, coordinate, and implement the Club’s human resource system, including benefits & welfare, recruiting, hiring, orientations, training, wage and salary administration, human resource record administration, and legal compliance
• Manage HR operations functions such as HRIS, payroll, leave management etc

6) Performance Management:

• Establish performance evaluation processes that consider technical competencies, project achievements, and industry-specific key performance indicators (KPIs)
• Assist in career development planning for employees
• Administrate the performance evaluation system; reviews including all phases of the moderation to conclude the final rating

7) Reports and Budgeting:

• Prepare staff reports per statutory requirements and for Management review, makes presentations to Management and staff, where necessary
• Work with Finance team on HR related grant disbursement to the relevant departments
• Assist in budgeting process and act as an advisory to Heads of Department on manpower planning

8) Any other duties assigned

Job Requirements:

• Bachelor degree / Graduate Diploma in HR Management / Diploma in Learning and Development at least 5 years of relevant experience preferably in a hospitality industry.
• Sound knowledge of the Employment and Industrial Relations Act
• Outgoing personality with excellent interpersonal relations skills
• Strong conflict management and problem-solving skills
• Strong counselling with good listening skills
• Learning & Development background will be an advantage
• Willing to be hands-on in execution

Join Our Team and Enjoy Fantastic Benefits!

At PDS International, there are no boundaries. With the practicable support from the Company, our Sales Representatives meet and exceed their sales targets, and play a crucial role in developing the business.

We have expanded regionally in SE Asia and are actively looking for new talents to be part of our growth. You will be given the opportunity to leverage your industry knowledge and connections to develop sales leads, maintain and expand the clientele, as well as to promote the Company’s products and services.

JOB RESPONSIBILITIES:

Your key responsibilities are to increase sales of existing accounts, establish new sales accounts, promoting Company’s products and services, and effectively meeting the Company’s set annual sales targets.

1. Development of Sales Opportunities via Existing Accounts

• You are responsible to generate new sales by nurturing and developing existing customer accounts.

• You are to seek opportunities to recommend new products and services by evaluating customer applications, current product results, identifying present and future needs.

• You are to develop an effective sales pipeline to facilitate higher visibility of sales leads, allocating sufficient and efficient sales efforts to convert leads to sales, and better forecasting of sales potential.

• You are to nurture existing business relationship to ensure continuous growth and consistently provide professional account management to clients to maximize overall revenue in the long run.

• You are to serve as day-to-day point of contact for customers, promote our Company’s products/solutions, maintain client satisfaction, upsell and cross sell when appropriate.

2. Customer Acquisition Strategy

• You are responsible to source for new sales accounts.

• You are to plan and suss out new channels to generate new leads that results in bringing in new sales accounts.

• You are to cold call by conducting telemarketing, door to door sales, and deploying digital marketing activities as part of your sales efforts to continually develop new sales leads.

3. Market and Competitor Analysis

• You are to research and survey your customer needs and identify competitor presence.

• You are to perform incisive and insightful market research, consistently track and remain sensitive to fluctuations in market demand and supply, pricing and changes in sales strategies.

• You are to track and seek opportunities for new customers.

• You are to develop effective strategies to overcome competition.

4. Pre & Post Sales Activities

• You are to follow up and follow through on sales leads expediently. This includes but not limited to preparing sales proposals/quotations/tender documents, presentations and product/application demonstrations.

• You are to keep track, monitor and review customer back orders and keep your customers updated.

• You are to submit weekly sales activity report to your HOD to account for your time, sales efforts and review your pipeline sales strategy.

• You are to analyse your accounts purchase history, buying trends and behaviour.

• Work with other team members/function groups to meet customers’ expectation of a reliable service.

• You are to conduct application training or product demonstrations to your customers and their employees when required.

• You are to provide the Marketing Dept customer details for marketing purpose.

• You are responsible for collection of accounts receivables from your customer accounts.

5. Corporate Sales & Marketing Strategy

• Align to corporate marketing strategies and work closely with Sales and Marketing teams to execute corporate marketing initiatives and sales campaigns.

• You will participate at trade events or any events that the Company is promoting its products/services. These may be local or overseas and extend into non work day/hours.

• You are to gather and feedback on competitor and customer data for sales and marketing analysis, create awareness of industry/market trends, competitor activities and product competitiveness.

• Carry out market research, competitor and customer surveys.

• You are to liaise and attend meetings or networking sessions as and when necessary to aid business and organisational development.

• You are required to put in time and effort to self-learn products/applications and or attend training to develop relevant knowledge and skills.

JOB REQUIREMENTS:

• Proven experience in sales, preferably in outdoor or field sales.

• Excellent communication and negotiation skills.

• Self-motivated with a strong work ethic and the ability to work independently.

• A valid driver’s license is a bonus

• Ability to thrive in a fast-paced, target-driven environment.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The job holder will be responsible for the admissions processes of our various MSc programmes but with oversight of dedicated MSc programme(s), as well as Graduate Certificate programmes in collaboration with other team colleagues. S/he will work with the various stakeholders (Academic Director, relevant faculty members, students, internal and external stakeholders) to ensure the smooth running of the admissions process of our programmes. S/he will also have an important public relations role in representing the MSc Programmes Office, NUS Business School, and NUS both internally and externally, and contribute to the Business School’s mission and values.

The duties and responsibilities are as follows:

• Contribute to a dynamic team involved in the growth of the MSc Programmes Office
• Oversee and manage the admissions administration and processes (e.g. review of application materials, organize/conduct interviews, prepare reports and admissions materials for management review, etc.)
• Liaise with prospective applicants on application documentation and submissions
• Oversee and provide support to students for admissions-related matters (e.g. Application process, Student Pass, Matriculation, etc.)
• Collaborate closely with faculty in conducting and transcribing admission interviews
• Contribute to the review and improvement of admissions processes
• Conduct administrative briefing sessions for students
• Provide admission and general counselling to students
• Support overseas delegation visits and summer programmes
• Train and mentor junior staff as required
• Deliver a superior level of customer service and programme satisfaction to internal and external stakeholders
• Support Welcome Session, Orientation and other programme events organized by the MSc Programmes Office
• Other duties as assigned by the Associate Director, Director, Academic Director and Programme Office

Qualifications

• Degree from a reputable University in any discipline
• Minimum 3 to 5 years’ relevant work experience, preferably in a higher education institution
• Possess excellent oral and written communication skills with the ability to confidently engage and consult with senior level internal and external stakeholders
• Strong organizational ability and high attention to details in tracking and managing admissions for academic programmes
• Observant in identifying process, operational and service gaps and propose solutions
• Passionate in seeking constant improvements to processes and service delivery
• Strong customer service focus in cross-cultural environments
• Self-driven with a high level of autonomy and yet be a team player simultaneously
• Able to set priorities, multi-task and work under pressure
• Proactive and demonstrate creative, innovative and service-oriented approaches to problem solving
• Willingness to adopt flexible work hours and undertake business travel if needed
• Internet savvy with good computer (Microsoft Office Applications) skills

(Appointment job grade will commensurate with the selected candidate's experience)

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a compassionate and team-oriented individual who is comfortable interacting with students and committed to supporting their mental well-being and personal growth. The successful candidate will be contributing to the following key areas:

• Training and Workshops: collaborate with the team to curate, develop and conduct training sessions and workshops targeted at graduate students and thesis advisors
• Mental well-being support: assist in implementing a mental well-being support & management framework that includes both preventative and reactive models of care. Provide supportive interactions with students to address their mental well-being needs.
• Partnerships: Work with relevant NUS stakeholders
• Business Partnering & Support: Attend monthly Student Support Managers (SSM) meetings and ultimately be point-of-contact for SSMs across faculties/departments, providing consultancy and support to departments, and leading case discussions.
• NUSGS Student Life and Wellbeing initiatives:

1. Support the team in providing administrative, operational support and creation of publicity material for the initiatives, programmes and events (e.g. focus group discussions, workshops, seminars and induction program)
2. Support the team in content creation for various programmes that provides holistic repertoire of skills and experience to equip graduate students and support thesis advisors.
3. Actively engage, contribute, and cooperate with team members to ensure the smooth execution of all activities.

Qualifications

• High proficiency in project management and organisational skills.
• Experience in coordinating workshops/seminars/events.
• Strong writing skills, IT skills and creativity to create content and publicity materials for events, workshops etc.
• Strong interpersonal and communication skills, and able to work collaboratively in a team-oriented environment.
• Comfortable interacting with students
• Experience in digital marketing and content development would be advantageous.
• A BSc in psychology, counselling or social work from an accredited institution is preferred, but not compulsory

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Central Procurement Office seeks a highly motivated and experienced individual to join our Business Partnering & Shared Services team. The successful candidate will collaborate with both external and internal stakeholders and ensure the success of the team in delivering a full spectrum of procurement activities to meet the dynamic needs of the businesses in departments at NUS Bukit Timah Campus

Duties and Responsibilities

Relationship Management and User Support
• Manage relationships and communications between users and procurement
• Provide end-to-end support and guidance to users on procurement policy, procedures and system
• Primary point of contact between users and other specialist departments, e.g. Legal and Finance
• Conduct training programs for university staff on procurement policies, procedures, best practices and system

Procurement Planning and Category Management
• Conduct procurement planning
• Produce regular reporting of procurement performance and spend analysis
• Conduct analyses to identify potential consolidation opportunities to optimise procurement efficiencies
• Develop a sound supplier network, manage supplier relationships and contracts
• Drive strategic category management of assigned commodities in the General Goods and Services (GGS) category at university level

Procurement Operations
• Administer quotation and tender processes and review procurement documents
• Participate in the evaluation of bids and conduct negotiations, prepare recommendation reports, and facilitate the approval and award of bids in consultation with users
• Perform procurement transactions timely in NUS' procurement system, Ariba (i.e. publication, bid download, award, PO creation, goods receipt) to meet service levels
• Identify and implement procurement processes improvements to streamline workflows

Additional Responsibilities
• Any other duties assigned by the University and the Department

Qualifications

1. Recognized University degree
2. Minimum 5 years procurement experience familiar with tendering processes, bid evaluations, report writing and contract negotiation
3. Good interpersonal, communication and time management skills
4. Results oriented with a demonstrated commitment to teamwork
5. Experience as a change agent in an organisation
6. Proficient in SAP Ariba and Microsoft Office
7. Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication with stakeholders and suppliers

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

As a Social Media Manager and Content Creator at Woopa Travels Singapore, you will play a pivotal role in developing and executing marketing strategies to promote our travel services and destinations. You will be responsible for creating engaging content, managing social media channels, and analyzing market trends to ensure our brand remains competitive. Your creative and analytical skills will help drive customer engagement and enhance our market presence. This role requires a dynamic individual with a passion for travel and a keen understanding of the latest marketing techniques and tools.

Job Responsibilities

• Conduct research and identify social media trends, insights, and best practices.
• Develop social media strategies aligned with business goals together with the marketing manager.
• Stay up-to-date with the latest social media trends, tools, and technologies.
• Create engaging and high-quality content for various social media platforms, including but not limited to Facebook, Instagram, LinkedIn, and TikTok.
• Able to manage the social media calendar and ensure timely publication of content independently with minimal supervision.
• Able to design visuals (statics, video, GIFs) to be posted on online and social media platforms.
• Build and nurture a community on social media platforms by responding to comments, messages, and mentions promptly and professionally.
• Foster positive relationships with followers, influencers, and industry partners.
• Able to monitor, track, analyze, and report on social media performance using analytics tools bi-weekly and monthly, and thereafter suggest and implement immediate action steps where necessary.
• Provide insights and recommendations to optimize content and improve engagement.
• Work closely with the marketing, content, and design teams to create cohesive and compelling social media content.
• Able to speak to and coordinate with external partners, influencers, and agencies when necessary with supervision from manager.
• Able to convey content ideas clearly to the local team to share workload or if content needs to be taken on the ground.
• Perform other adhoc duties as assigned.

Job Requirements

• Studied Marketing, Communications, or a related field.
• Experience in social media management, preferably within the travel and tourism industry.
• Proven track record of developing and executing successful social media strategies.
• Strong understanding of social media platforms, trends, and analytics tools.
• Strong command of English language and excellent written and verbal communication skills.
• Creative thinker with the ability to generate innovative and trendy ideas.
• Ability to work independently and as part of a team.
• Intermediate skills in using creative design tools (Photoshop, Lightroom, Premiere Pro, After Effects, Final Cut Pro, Capcut etc.)
• Experience with paid social media advertising is a plus.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals. All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Academic Programmes Office (APO).

Reporting to the Head of Undergraduate Programmes, the incumbent shall build and preserve trusting relationships with students (current & prospective), alumni and valued partners (faculty & industry). The candidate must be creative and driven in building and maintaining the University’s positive image to our internal and external stakeholders, and drive a wide range of administration duties to support the smooth functioning of APO.

This role is offered on a 3-year renewable contract basis in the first instance, with the prospect of a regular open employment contract thereafter subject to satisfactory job performance during the first 3 years.

Remuneration is based on a 12-month salary structure, with annual variable bonus subject to the incumbent’s performance and the University/School’s prevailing remuneration policies.

The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Key Duties and Responsibilities

Academic Programmes Development
• Secretariat support to programme development/working committees and accreditation committees
• Liaison work with Ministry of Education, NUS community, Polytechnics, and other relevant institutions/organizations
• Marketing and operational follow-through (i.e. processes and systems)
• Promote high-quality customer service processes. Understand customer needs and develop plans to address them.

Academic Programme Support and Financials
• System support (from the business user’s viewpoint) to maintain existing or launch new degree programmes
• Process applications for admission into the various degree and continuing & lifelong education programmes, based on established admission criteria, in a timely manner.
• Support programme delivery such as programme staffing from nomination to engagement, class scheduling, module registration and examination matters (scheduling/invigilation/logistics planning/present required data at the Board of Examiners).
• Support student-related activities such as registration, orientation and attending to programme/ candidature-related enquiries.
• Fee reviews for existing and new programmes.
• Assist in student financial advisory and programme quality assurance activities.
• Revenue model design and maintenance for programme partnerships
• Be student support manager to provide support to students through their academic journey, connecting them to available resources on campus.

Engagement
• Plan, coordinate and organize events/ activities to support the School’s alumni outreach objectives and priorities.
• Identify new industry partners and work closely with existing industry partners to solicit mutually benefitting projects for sponsor companies and students.
• Manage the process of assigning industry projects to students.
• Participate in outreach and networking events, and support communication/marketing initiatives.
• Cultivate and maintain long-term relationships to promote the University’s continuing and lifelong education objectives.

General duties
• Review relevant data and analyze statistics for reporting to senior management and internal/external stakeholders.
• Review and streamline processes and systems for optimal efficiency and stakeholder experience.
• Oversee communication matters within APO.
• Adhoc projects that require maturity in handling and delivery - as SCALE is a new school with much scope for growth (both in diversity as well as in volume of offerings), such adhoc projects frequently feature in the work of the unit.

Requirements

Academic & Professional Certification
• At least a good bachelor’s degree in any discipline from a reputable university
• Strong English language proficiency is essential and proficiency in Mandarin will be an advantage to attend to Mandarin speaking clients locally and in the region
• IT savvy and proficient in MS Office applications

Experience & Attributes
• Relevant work experience in a higher education environment preferred.
• Energetic and willing to work in a fast-paced, results-oriented and ambiguous work environment
• Knowledge of customer relationship management (CRM) practices
• Highly numerate, analytical and meticulous with strong administration skills
• Strong project management and organisational skills
• Good problem-solving and critical-thinking skills
• Experience in / Exposure to the following will be a definite advantage:
o PeopleSoft Campus Solution modules (viz. Campus Community, Student Records, Student Financials, Campus Self-Service, Academic Advisement)
o course and examination administration, vendor management, funding management, accreditation administration, and quality assurance
• First-rate communication and presentation skills
• Strong team player, able to work collaboratively with various stakeholders to achieve desired outcomes
• Resilient, resourceful with good problem-solving and critical-thinking skills, and thrives in a fast-paced, results-oriented and ambiguous work environment

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

Act as the brand advocate for the hotel, ensuring that all marketing and communication materials maintain a consistent tone and aesthetic.

• Collaborate closely with internal teams to identify needs, develop and implement marketing campaigns, and create promotional materials and collateral.
• Evaluate the performance of marketing activities and channel KPIs, analyzing and optimizing campaigns to meet objectives.
• Plan and manage our Chinese social media calendar, producing engaging content (images/videos) for platforms like Xiao Hong Shu and WeChat.
• Oversee and enhance the hotel’s online presence, including website management, OTA listings, and SEO strategies, ensuring alignment with the brand's image.
• Manage public relations and communications with media, customers, and other stakeholders as needed.
• Organize and coordinate photoshoots when necessary.
• Build partnerships with social media influencers, content creators, and like-minded companies to produce engaging and relevant content for targeted marketing campaigns.
• Perform other ad-hoc duties as assigned.

Requirements:

• Strong communication and interpersonal skills.
• Demonstrated proficiency in writing, graphic design, photography, and videography is a plus.
• Strategic understanding of digital marketing channels and tools, particularly SEO and SEM.
• Resourceful and innovative, able to identify guest and customer trends, market trends, and key events to create effective marketing, digital marketing, and public relations programs.
• Thrives in a fast-paced and dynamic environment, leading the development of compelling marketing and digital concepts to promote the property.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore’s AI efforts.

AI Singapore is sourcing for an individual to join us as a HR and Facilities administrator. The individual will assist the Head of Finance and Admin in the management of personnel and facility related matters. As a HR and Facilities representative, you would need to be able to coordinate and communicate with all levels of staff to ensure delivery of HR initiatives and activities. Facility duties include activities with regards to the management of office renovation, furniture, and equipment and to ensure a high quality, comfortable, safe and an efficient working environment for all staff.

Human Resource
• Manpower Resource Planning / Reporting and Management of Headcount
• Drafting of Job Descriptions and coordination of the advertisement
• Management of AISG Careers Webpage
• Recruitment, On-boarding and orientation of Staff / Intern / Trainees
• Payroll / Stipend administration
• Management of Staff Secondment matters
• Performance Management inclusive of management reporting
• Leave and Benefit Management
• Coordination of University level Training and Development for staff
• Organisation and execution of Staff Welfare Activities

Facility Management
• Keeping track of Allocation and Loan of equipment
• Budget planning, coordination and overseeing the execution of minor renovations
• Space Planning
• Security Management
• Equipment Disposal management

Others
• Writing of recommendation reports
• To handle any other ad hoc assignments as required by supervisor

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• Able to multitask
• Strong verbal and written communication skills.
• Strong interpersonal and leadership skills, effective in fostering teamwork

Exciting Opportunity for aspiring sales personnel and a team player to join our pioneering team

We believe in working efficiently within working hours, and providing work life balance for our team members

The ideal candidate will be mentored by the Management team in carving a career in the solar industry in the leads generation of residential and commercial clients.

We are looking for:
1. Self Driven Individual that is hungry and willing to contribute to the company's successes for the long haul.

2. Positive and team-oriented individual who will support each other. Having Ethics is very important to us.

3. A team player who regularly provides updates.

4. Proactive and takes Initiative.

5. A good communicator who is able to fill gaps in our customers requirements, in closing a deal.
6. Someone who is willing to take up new challenges and be exposed to learning new skills.

7. Other tasks and responsibilities may be reasonably requested by the Management.

8. Interested to be part of a pioneering team.

9. For Singaporeans and PR Only.

Remenuration commensurates with work experience.

Ideally you have:

1-3 years of experience

- Someone who is eager to learn the trade directly from an experienced manager, with potential to move into a key role in future.

- Plus point if there is prior experience in engineering related solutions.

This is a basic + incentive role with high earning potential for performing staff.

Details can be discussed.

Exciting Opportunity for aspiring sales personnel and a team player to join our pioneering team

We believe in working efficiently within working hours, and providing work life balance for our team members

The ideal candidate will be mentored by the Management team in carving a career in the solar industry in the leads generation of residential and commercial clients.

We are looking for:
1. Self Driven Individual that is hungry and willing to contribute to the company's successes for the long haul.

2. Positive and team-oriented individual who will support each other. Having Ethics is very important to us.

3. A team player who regularly provides updates.

4. Proactive and takes Initiative.

5. A good communicator who is able to fill gaps in our customers requirements, in closing a deal.
6. Someone who is willing to take up new challenges and be exposed to learning new skills.

7. Other tasks and responsibilities may be reasonably requested by the Management.

8. Interested to be part of a pioneering team.

9. For Singaporeans and PR Only.

Remenuration commensurates with work experience.

Ideally you have:

1-3 years of experience

- Someone who is eager to learn the trade directly from an experienced manager, with potential to move into a key role in future.

- Plus point if there is prior experience in engineering related solutions.

This is a basic + incentive role with high earning potential for performing staff.

Details can be discussed.

Overview

The Position Holder will be responsible for engagement of partners and internal stakeholders to augment NUHS’ role as the population health manager for the western region. This includes ideation and project management of collaborations with partners and within NUHS to support the roll out of new policies, advancing social-health integration and enhance the delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Regular engagement and project management with key account agency/community/ internal partners on collaborations
• Keeping abreast of developments within social and health landscape
• Support team in development, implementation, data collation, evaluation and reporting of initiatives and collaborations with agency partners, social care players and cross-teams within NUHS
• Meeting and event organisation
• Taking minutes for meetings and events and following up on issues raised

Job Requirements

• Good Degree
• 1 - 2 years of working experience, prior experience in community care or strategic planning will be an advantage
• Experienced in project management and working with multiple stakeholders
• Good communication, interpersonal and organisational skills
• Ability to multi-task and work independently
• Ability to work in a fluid environment amidst multiple demands

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Provide administrative support in payment and procurement process.
• Liaise with vendors and the Central Finance Office on all invoicing and payment matters.
• Manage applications and process payments for interns, within NUS and externally.
• Submit and process staff claims/ travel requests in NUS system.
• Prepare agenda and minutes-taking for monthly operation meetings, where needed.
• Support onboarding administration for new staff.
• Keep track of AICET's assets and facilitating the annual asset verification exercise.
• Plan and execute key AICET publicity events
• Coordinate event logistics, manage timelines, and ensure successful delivery of each event
• Assisting in any other ad-hoc duties assigned by the Reporting Manager.

Qualifications

• Diploma/Degree in any field with 5 to 10 years of relevant working experience.
• Proficient in MS Office Applications
• Resourceful with good communication skills, and a team player.
• 1 year employment contract will be offered, subject to renewal of contract

Only shortlisted candidates will be notified.

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Responsibilities:

• Lead and execute comprehensive audits for both listed companies and SMEs, locally and internationally, from planning through to completion, consistently meeting deadlines while demonstrating reliability and strong organizational skills as a key team member.
• Develop and apply effective problem-solving skills, providing actionable recommendations to management based on thorough industry research, insightful analysis, and investigative findings.
• Show initiative and uphold a strong work ethic, coaching junior staff, sharing knowledge, and understanding how individual contributions impact team performance and outcomes.
• Understand the role of the business unit within the broader firm context, actively building internal networks, and making meaningful contributions during client meetings alongside senior team members.

Requirements:

• Min Degree or professional accounting qualifications recognised by ISCA
• Minimum 2 years’ relevant experience with large/mid-tier international accounting firms
• Proactive, committed and able to work under pressure
• Possess initiative and the ability to work independently
• Team player

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Reporting to the Head of Customised Executive Programmes (CEP), the Client Manager will be part of the business development team responsible for the overall go-to-market strategies and revenue targets.

The key focus of the role will be to:

• Execute business plans to achieve incremental revenue from new and existing corporate clients in the Asia-Pacific and global markets
• Engage corporations, government entities and academic institutions to identify opportunities for corporate training and development by managing, growing and sustaining effective relationships at multiple levels of an organisation with senior-level executives and individual decision-makers in targeted verticals across the region
• Partner with assigned clients, faculty and practitioners to successfully deliver custom programmes - this includes a hands-on approach to the design, delivery, and debrief phases of the programme including contracting and procurement processes
• Leverage the University's capabilities, networks, and platforms to deliver value-added programmes and services to our clients
• Maintain effective and open communication and work closely with internal teams to ensure a high-quality of programme delivery
• Maintain an understanding of key industry trends and the future of work, so as to become a trusted advisor to senior business leaders and Heads of L&D and Human Resources
• Any other relevant projects as assigned by the Head (CEP)

Qualifications

To be successful in the role you should possess at least a Bachelor’s Degree with a minimum of 10 years relevant experience working in account management, stakeholder engagement and project management and

• Have proven experience in driving new business in line with the organisation's strategic direction, priority targets, and budgets
• Be able to demonstrate a successful track record in maintaining and growing both existing and new relationships
• Have experience/strong interest in curriculum design relating to leadership capability development
• Possess effective communication skills with the ability to confidently engage and consult with senior-level internal and external clients of the School
• Thrive on actively contributing to a high-performance, client-centric culture
• Advanced knowledge and application of MS Office suite, especially PPT and willingness to embrace new technologies in the workplace
• Prior experience in Corporate Education/Training/ HR Consulting will be an advantage

(Appointment job grade will commensurate with the selected candidate's experience)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

ROLE OVERVIEW

Johnson & Johnson is recruiting for a Head of Executive Communications and Employee Engagement to position the company, its Company Group Chairman (CGC) and key members of the regional leadership team, and lead the design of a holistic employee engagement experience in the region. This critical role will be responsible for creating high-impact opportunities to tell the J&J MedTech APAC story, defining the narrative, positioning executives in appropriate communication channels and partnering with colleagues throughout the world to help drive creative ideas and execute game-changing communications campaigns, to effectively engage our internal and external stakeholders. In addition, this role will be leading highly impactful employee communication activities for the region to engage our over 10,000 team members in the business and build J&J Employer Brand to attract the best talent in the markets.

CORE RESPONSIBILITIES

Lead the APAC MedTech narrative and communications platforms:

• Drive the J&J MedTech narrative that expresses our critical contribution to individual health, solving major illness, improving health care systems and increasing economic vitality
• Establish strategic annual plan for MedTech APAC leaders, identifying and targeting key communications platforms to build and enhance reputation
• Define core platforms for CGC and key regional leadership team members to “own” and be ruthless in prioritizing these topics and opportunities over others
• Understand and align business, enterprise and functional priorities to address and respond to business needs with regards to the leaders’ communication platforms and the Company’s overarching executive leadership strategy
• Lead end-to-end campaigns about our leadership’s presence, community engagement and key business drivers, leveraging events, paid media, earned media and social media platforms
• Design and lead highly impactful and effectively employee communications activities at the regional level to best engage our employees at all levels by creating compelling stories on innovative communication channels
• Prepare the CGC (and other key regional leadership team members) for all venues, helping to bring to life key messages and leadership platform objectives
• Bring expertise in influencing a regional employee communications team that works across countries to deliver aligned and coordinated messages through highly impactful initiatives and engaging touchpoints

Ensure an integrated approach to executive leadership across the region:

• Partner across communications teams to ensure executive leadership platforms complement each other and drive enhanced connectivity between our thought leadership platforms
• Build ‘bench strength’ within MedTech APAC leadership to be able to represent the company – via presentation, storytelling and media engagement coaching
• Identify external opportunities for the CGC and other leadership team members to represent J&J MedTech as an industry leader on critical issues and topics
• Leverage the CGC’s strategic platforms and the right digital and live platforms to reach J&J MedTech APAC’s stakeholder groups
• Forge and maintain a network of partnerships across business-based teams, Global Corporate Affairs and other internal stakeholders, that ensures the CGC’s preparedness and proactive approaches to global issues
• Ensure all employee communications initiatives are well designed to serve the purpose and voices of the executives are highly cohesive across the regional and key markets

Review, advise and execute creative social media activations and content creation for the APAC CGC:

• Drive development of creative, connected and disruptive social media content for the CGC, in line with global policy and guidelines
• Ensure consistent messaging, focusing on approved core topics to position the CGC as a thought leader in the industry and in the region
• Guide the CGC on when and how to participate in influential social media activations linked to core topics
• Consider paid and earned opportunities to unify messaging and positioning
• Maintain strong understanding of current industry, thought leadership, social media, and health policy trends affecting the MedTech APAC reputation, franchises and brands

Be a curious, creative, globally minded and culturally relevant leader:

• Be able to advise our leaders on opportunities and issues that arise and work with the global team to identify opportunities and protect our reputation proactively
• Have global and regional experience and be able to work with key stakeholders on key positioning opportunities
• Be comfortable with ambiguity and create opportunities while bringing along a matrixed team

Qualifications

Education:

• Minimum: Bachelor’s degree

Experience and Skills:

• Minimum 15 years experience in employee communications and executive communication support with a focus on reputation-building work
• Knowledge of J&J or healthcare industry with a track record in supporting global or regional senior executive communications is value added
• Successful in connecting and naviagting in a matrixed environment
• Demonstrated ability to produce excellent results in a high pressure, high visibility role
• Exceptional writing ability and proven expertise in executive communication, including speechwriting and presentation development is required
• Deep understanding of major trends, challenges and opportunities in the external environment, including the health care industry, government policy, technology and data transformation, human demographics and behavior and geopolitical influences
• Self-directed with proven project management skills, excellent judgment and demonstrated ability to lead in ambiguity and bring people together to solve complex problems
• Demonstrated ability to lead in a complex crisis or issues
• Expertise in obtaining, analyzing and synthesizing information – demonstrating exceptional reasoning and critical thinking
• Ability to engage, influence and lead with all levels of leadership
• Strong desire to be an effective and supportive team member and to contribute proactively to group success
• Political campaign or key social media leadership experience is valuable
• Journalism experience of high profile global or regional media outlets is a bonus
• Experience in a highly regulated environment is valuable

Application close 11 September 2024.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.