Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Position Summary:

IT Program Manager will be responsibleto lead the company level IT programs. One such program currently running is the rollout of a global SAP template across various locations.

Based in Singapore, the ideal candidate will have functional background in SAP (PP, QM, SD, MM, or FICO), but will focus exclusively on project management responsibilities, including vendor management and project governance.

This role will involve managing the rollout globally, ensuring adherence to timelines, budgets, and scope.

The ideal candidate will have 14-18 years of total experience, with significant exposure to SAP projects.

Key Responsibilities:

1. Project Management:

• Lead the project management of the global SAP template rollout, focusing on planning, execution, and monitoring of project deliverables.
  • Oversee the implementation of SAP PP and QM modules within the global template framework across multiple countries.
  • Develop and maintain project plans, schedules, and budgets to ensure the successful and timely completion of the project.
  • Identify, mitigate, and manage project risks, issues, and dependencies to ensure smooth delivery.

2. Vendor Management:

• Serve as the primary point of contact for vendors, managing relationships and ensuring they meet contractual obligations.
• Oversee vendor performance and hold regular reviews to ensure project requirements and timelines are met.
• Negotiate with vendors as needed to ensure project goals are achieved within budget and scope.

3. Stakeholder Management & Communication:

• Provide regular project updates to senior management and key stakeholders, ensuring clear communication of project progress, risks, and any required decisions.
• Collaborate with cross-functional teams, including regional teams from various locations, to ensure alignment with business objectives.
• Facilitate communication between the global and local project teams, focusing on project logistics and delivery.

4. Global Template Rollout:

• Ensure the successful rollout of the global SAP template across multiple regions, aligning local requirements with the global strategy.
• Ensure consistency and quality in the implementation process across all regions involved.
• Support other global and regional rollouts as required.

5. Project Focus:

• Focus solely on project management tasks (timeline, budget, resources, risk management), leveraging existing resources to handle the functional and technical requirements.
• Coordinate with business analysts, solution architects, and technical teams to ensure alignment without needing to act as the conduit between business and technical teams.

Position Requirement

1. FORMAL EDUCATION:

Required:

• Bachelor’s degree in information technology, Business Management, or a related field.
• PMP or Prince2 and SAP – certifications are mandatory

2. KNOWLEDGE & EXPERIENCE:

Required:

• 14-18 years of total experience in SAP-related projects (functional and/or project management).
• SAP functional background in one or more of the following modules: PP, QM, SD, MM, or FICO.
• Proven experience in managing large-scale SAP projects, particularly across multiple regions.
• Strong vendor management experience, with a proven ability to manage third-party deliverables.

3. TECHNICAL/SKILL REQUIREMENTS:

Required:

• Excellent project management skills with the ability to drive large, complex projects to successful completion in a fast-paced environment.
• Understanding of SAP systems, particularly with a functional background in SAP PP, QM, SD, MM, or FICO.
• Strong leadership, problem-solving, and decision-making capabilities.
• Excellent communication skills, particularly with stakeholders across various levels and regions.
• Ability to manage multiple workstreams and ensure project alignment with global strategies.
• Willingness to travel as needed.

4. Travel Requirements:

• To travel frequently.

Mission Description

Key Responsibilities:

• Provide first-level technical support to users via phone, email, and ticketing system.
• Troubleshoot and resolve hardware and software issues, including operating systems, applications, and peripherals.
• Install, configure, and maintain hardware (PCs, printers, networking devices) and software (applications, updates, patches).
• Assist with system diagnostics and perform basic system administration tasks.
• Document issues, resolutions, and procedures in the ticketing system for future reference.
  
  Requirement :
  
  Diploma or equivalent in Information Technology, Computer Science, or related field.
• At least 1-2 years of experience in IT support, preferably in L1 support or a similar role.
• Strong understanding of computer hardware and software components.
• Experience with operating systems (Windows, macOS, Linux) and common applications (Microsoft Office, email clients).
• Basic networking knowledge (TCP/IP, VPN, DNS, DHCP).

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The candidate shall have the following requirements:

(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as VMware or Hyper-V, with Internet and Intranet Web Applications.

(b) Possess a strong understanding of security practices in server, database, and network is important.

(c) Relevant technical certifications in the administration and troubleshooting of the following products will be advantageous:

i) Microsoft Windows Server

ii) Redhat (Linux) Server

iii) VMware Hypervisor

iv) Microsoft SQL Server

v) Oracle DB Server

vi) CISCO Networks

vii) Checkpoint Firewall

viii) Palo Alto Networks Firewall

(d) Good Project Management experience and skills.

(e) Certifications in IT Project Management will be advantageous.

(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

(g) The candidate shall be required to perform some or all of the following duties according to the area he/she is assigned to support:

i) Assist in the management of Operations, Service Levels and Contract Administration of the technologies and infrastructures deployed by the Board.

ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup and Recovery Management and Security Management.

iii) Provide governance on the service provided by the Service Provider.

iv) Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

v) Conduct internal security reviews and assist in internal and external audits.

vi) Support user projects involving infrastructure acquisitions and evaluations.

vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs. OR

Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack. OR

Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

ix) Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

Specifications Requirement Remarks/ Comments

x) Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

xi) Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

Kindly take note that you will be employed under DYNAMIC HUMAN CAPITAL and will be working with our business partners for the above mentioned project.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570

Job Summary:

· Work Schedule: Alternates between 5 days one week and 4 days the next, from 10:00 PM to 7:30 AM (Rotating Shifts).

· Note: The applicant may be transferred to a day shift after a few months, depending on operational requirements.

· Additional: Immediate availability is a plus.

Responsibilities:

- Follow the currently valid guidelines (e.g., working instructions, process descriptions, hygiene rules, and clear table policies).

- Based on the workflow, execute routine tasks such as downloading files, decrypting or encrypting files, and uploading files, among other process steps.

- Ensure all files are placed on the SFTP server for batch run processing.

- Handle Mastercard, Visa, and various payment file processes, utilizing their specific tools as required to process files.

- Monitor the batch run status and promptly escalate any issues to the appropriate person.

- Notify the supervisor of any observed discrepancies, such as process and quality issues, security breaches, outdated calibration data, or deviations in documentation.

- Manage file transfers to internal departments and external merchants.

- Perform data entry tasks.

- Retrieve card members' statements.

- Maintain accurate and compliant documentation.

- Perform individual tasks defined by the supervisor, as necessary, that align with the work responsibilities of an operator or are required to achieve organizational performance.

- Maintain a safe work environment and ensure the upkeep of the physical location.

Qualifications:

1. Strong understanding of IT principles with the ability to communicate technical concepts effectively to background support teams.

2. Excellent problem-solving skills and the ability to work under pressure.

3. Experience in networking and basic system administration is a plus.

4. Excellent communication skills, both written and verbal.

5. Strong attention to detail.

JOB DESCRIPTION -

1) Install and upgrade system for office users

2) Create / monitor users email

3) Install and configure networks, servers, workstations, notebooks, printers and mobile device for users.

4) Troubleshoot and to solve user's PC issues

5) Support and ensure office IT Security and in compliance with PDPA requirement

JOB REQUIREMENTS -

1) 1 or 2 years IT support to corporate users or past internship experience will be considered

2) Diploma in Computer Science or equivalent.

3) Prior work-related experience will be an advantage

Responsibilities:

• Develop and maintain relationships with IT vendors and suppliers to ensure optimal procurement terms and performance.
• Assist in creating and implementing sourcing strategies for IT products and services to meet organizational needs.
• Support negotiations of contracts and agreements to secure favorable terms and pricing.
• Conduct market analysis to identify trends and opportunities in IT procurement.
• Oversee the creation, tracking, and management of purchase orders for IT equipment and services.
• Assist in managing the IT procurement budget, ensuring adherence to financial guidelines.
• Ensure procurement activities comply with company policies and regulatory requirements.
• Work closely with IT and other departments to understand their procurement needs and align strategies.
• Prepare reports on procurement activities, cost savings, and vendor performance for management review.

Requirements:

• Minimum Bachelor’s degree in related field
• Minimum 3 years’ of experience in sourcing and procurement
• Experience with e-procurement software/ platforms preferred (for e.g. Ariba, Coupa, Oracle, Zycus, etc.)
• Those with CIPS certification will have an added advantage

Queenie Chua

R24125459

[Contract Position]

This is a contract position that can be converted to a permanent role, subject to performance and divisional requirements.

Job Description

Provide IT support for users and be involved in the implementation of IT projects to enhance productivity and operational efficiency. Initiate and execute procurement of IT equipment and services end-to-end.

Responsibilities:

• Analyse requests raised by users and follow up with system administrator or application vendors for resolution
• Ensure that the fixes/solutions provided by the vendors are appropriate and accurate before deploying to users.
• Follow up on open items and ensure that they are closed on time within SLA.
• Identify areas for operational improvement and propose solutions
• Verify the reports by the vendors for accuracy and completeness.
• Understand the high level requirements and formulate solutions that are scalable.
• Source for IT vendors to provide high quality services and solutions.
• Ensure that procurement tasks are executed in adherence to the Finance and Procurement policies.
• Track IT assets and the movement of IT inventory in the organisation.
• Manage plan for phased asset replacement.
• Execute tasks in accordance to IT SOPs.
• Educate and brief staff on good IT practices.
• Contribute to the different stages of IT project implementation.
• Manage small scale projects.

Requirements:

• Diploma/Degree in IT or Computer Science
• Minimum two - five years of relevant experience in IT
• Experienced in IT operations management, facilitiation, decision making, problem solving and influencing skills
• Ability to plan, multi-task and is meticulous
• Effective communication and interpersonal skills, including the ability to build and sustain positive relationships with internal and external stakeholders at various levels
• Good organisational and time-management skills
• Able to participate in SINDA-wide events, as required

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates can send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

We are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in the deployment of enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend solutions for improvement.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

The Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.

Primary Responsibilities:

• Provide timely and effective support to end-users through various available channels like phone, emails, chat, or in-person interactions.
• Perform remote assistance through diagnostic techniques and pertinent questions.
• Diagnose and resolve technical issues with the best solution based on the description and details provided by end users.
• Accurately identify the correct category in ServiceNow and escalate unresolved issues to the next level of support in ServiceNow with clear and concise descriptions in the ServiceNow logs.
• Act as a single point of contact between end-users and next-level support until the issue is resolved.
• Identify areas of improvement in procedures and processes, and document them in the repository for service improvement and knowledge sharing with end users and internal teams.
• Stay updated with emerging technologies, software updates, and industry best practices to be able to recommend upgrades or improvements to existing systems.

Required Qualifications:

• Diploma/Degree in Information Technology or a relevant field.
• ITIL Foundation in Service Management certification.
• Proven experience in providing helpdesk support for at least 3 years and above.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Basic knowledge of networking concepts and familiarity with common software applications and productivity tools.
• Understanding of security protocols and best practices.

⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Description :

We are looking for a skilled and proactive AV/IT Engineer who can take the lead on AV/IT initiatives and offer expert advice on AV/IT design and project plans, ensuring project needs are met, maintain, and monitor project timelines, intervening when necessary, onsite installation, upgrades, troubleshooting, take ownership and coordinate with others to support daily audio visual technical requests. Supervise and assist in the setup, troubleshooting and maintenance of audio visual systems. Perform preventative maintenance to ensure equipment is ready for use. Identify defective or failed equipment and resolve issues as they arise. Compile and analyze weekly reports, incident reports, and service report submissions, networking, and other in-house projects at customer premises. Programming, and basic construction setups Manage, test, and commission necessary devices. Ensure timely completion of testing, configuration, staging, and upgrades for assigned projects.

Requirements :

*Pass experience with working with Telcos is a must.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Support Interactive Panel Set up
• Any other task assign by Superior

Responsibilities:

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company.
• Installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same
• Assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues
• Assist in preparing and administering the Company’s IT policy and procedures
• Assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and conduct disaster recovery operations
• Boarding of vessels to provide relevant IT support.

Requirements:

• Minimum 2 years of relevant experience.
• Minimum Diploma in related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Queenie Chua

R24125459

The Company

We are seeking an experienced ICT Audit Specialist for a newly created role to lead and deliver high-quality audits, ensuring robust technology controls, governance, and risk management practices. This is a unique opportunity to shape the function, work across a diverse technology landscape, contribute to strategic business initiatives, and drive impactful solutions in a fast-paced, global environment.

The Role

• Lead audit processes, ensuring timely completion of reports, validation of issues, and delivery of governance insights.
• Conduct high-quality risk assessments and business monitoring to maintain robust controls and compliance.
• Identify and address risk and control issues by presenting practical, innovative solutions.
• Collaborate with management to develop action plans and resolve complex control challenges.
• Provide proactive advice on business and change initiatives, offering insights into governance, risk, and compliance.
• Support organizational transformation efforts and contribute to strategic decision-making.
• Prepare detailed audit findings, recommend corrective actions, and ensure compliance with laws, regulations, and company policies.
• Exercise ethical judgment and transparent reporting in all audit-related activities.
• Engage with cross-functional teams and stakeholders to enhance governance practices.
• Take on additional assignments as needed to support evolving business requirements.

Your Profile

• Minimum of 8 years of ICT audit experience, with a strong focus on IT systems, infrastructure, and processes.
• Expertise in data governance, network and database security, application development, and cloud configurations.
• In-depth knowledge of cybersecurity controls, including vulnerability and patch management, malware protection, data loss prevention, intrusion detection, crisis management, and incident response.
• Demonstrated experience in conducting risk assessments, business monitoring, and delivering audits in compliance with regulatory and governance standards.
• Practical experience in managing projects involving the full software or product development life cycle is advantageous.
• Strong understanding of data analytics and source code is a plus.
• Bachelor’s degree or equivalent professional experience in Technology or related fields.
• Advanced certifications such as CISA, CISSP, CRISC, CEH, or CGEIT preferred.
• Familiarity with ISO standards (e.g., ISO9001) is a plus.
• Master’s degree is an additional advantage.
• Willingness to travel 30%-50% of the time to meet job requirements.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115402, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

We are seeking a skilled IT Business Analyst to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with business goals, and ensuring seamless execution across teams.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This role offers a chance to expand your skill set while contributing to the delivery of high-quality IT solutions.

Service Desk Agent

Location: Singapore

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

About Validus

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Job Description

● Ensure the smooth and effective running of company IT infrastructure which includes IT assets (laptops, desktops), wifi infrastructure, projectors, display screens, telephone lines etc.

● Perform installation, maintenance, and management of all computer hardware, software, workstation and printers.

● Maintain documentation on IT assets (inventor), subscriptions and licences

● GSuite management, IT contracts management and maintenance

● Housekeeping of asset conditions, asset user assignments

● Handle troubleshooting of IT problems, Gsuite account access and management

● To invoke problem escalation process to next level of support, engage vendors for assets servicing

Job Requirements

● Diploma or degree in Computer Sciences, Information Technology, or a related field

● Strong analytical and troubleshooting skills

● Has initiative, enthusiasm, and willingness to learn in a fluid and fast-paced environment

● Good interpersonal skills to interact effectively at all levels

● Good communication skills in English

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Company

We are seeking a highly skilled and experienced Technology Risk Management Consultant for a 9-month project with a leading global consulting firm. The ideal candidate will have experience with security control frameworks, large customer engagement platforms, and data warehousing. If you are passionate about problem-solving and have a strong background in regulatory compliance, this is the opportunity for you!

The Role

• Review and assess Software as a Service (SaaS) solutions, security control frameworks, and architecture/network/data flow diagrams.
• Evaluate and provide insights on large customer engagement marketing platforms such as Adobe Experience Platform, Braze, and Cheetah.
• Analyze and understand large data warehousing solutions and data lakes.
• Communicate effectively with stakeholders across all levels, influencing our client’s partners and ensuring effective collaboration.
• Stay up-to-date with industry standards and regulatory compliance requirements such as GDPR, ISO 27001, NIST 800-53, PCI DSS, SOC2, and more.
• Provide guidance on the unique regulatory and legal obligations related to information systems in APAC and China.

Your Profile

• Significant experience in the Technology or related field, including risk management.
• Expertise in SaaS solutions and security control frameworks.
• Familiarity with marketing platforms like Adobe Experience Platform, Braze, and/or Cheetah.
• Deep understanding of regulatory obligations in APAC and China.
• Strong knowledge of industry standards for information security and cloud computing.
• Relevant certifications (e.g., CISSP, CISM, CWSP, GCWN).
• Excellent communication and problem-solving skills.
• Willingness to travel up to 25% annually to engage with teams and stakeholders.

pply Today

Please send your resume, in WORD format only and quote reference number GO13115421, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Morgan McKinley is seeking an IT Security Engineer for a 12 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Implement a security architecture blueprint ensuring cohesive interaction among applications, infrastructure, and operational security.
• Define processes, provisioning, and interfaces while providing actionable recommendations.
• Execute security vulnerability scanning activities (HCR/NVA/Pen Testing/SAST/DAST) and address identified findings.
• Manage access management and SIEM tools within the organization's environment.
• Facilitate external auditing processes.
• Ensure application-level and OS-level patching and operational housekeeping.
• Execute server and application hardening procedures.
• Uphold IM8 policy, conduct vulnerability assessments, and manage security incident detection and reporting.
• Oversee SSL certificate renewals and other operational security processes.

Qualifications:

• Minimum 2+ years of experience in IT Cyber Security domains, such as Identity Access Management, Security and Risk Management, Application and Network Security, and Vulnerability Management, along with a broad understanding of related areas.
• Proficiency in OS Administration (Linux/Windows).
• Hands-on experience with IBM Security Verify Access and IBM Qradar.
• Knowledge of Thales HSM, OpenSSL, and tools like Tenable Nessus and Burp Suite Enterprise.

Good to Have Skills (Optional):

• Familiarity with Singapore Government standards of security posture, including planning and executing SSAT, Security Compliance Check, and Security Vulnerability Scanning (DAST & SAST).
• Experience in working with security tools and environments.
• CISSP/CCSP/CCSK certification or equivalent is preferred.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Responsibilities :

• Develop and implement plans for data center migration.
• Supervise the procurement process for new servers and network infrastructure.
• Coordinate and manage data migration and verification activities.
• Establish a new server room in compliance with Green Book standards.
• Execute migration of Wireless and Wired LAN, WirelessSG, and WAN systems.
• Mitigate operational disruptions during the transition period.
• Ensure adherence to security protocols and industry regulations.
• Perform additional tasks related to IT setup and support as required.

Job Requirements:

• Minimum of 5 years of experience in ICT Project Management or IT Infrastructure Projects, with a focus on data center relocations.
• In-depth knowledge of data center operations, network infrastructure, and servers.
• Preferred certifications: ITIL, CISSP, PMP, or equivalent.
• Proficiency in Green Book standards for server room setup.
• Exceptional project management capabilities.
• Proven experience in risk management and mitigation for IT projects.
• Strong communication skills for effective collaboration with diverse stakeholders.

Location : Alexandra

Salary: S$6,000.00 - S$8,000.00

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279