Total 2,358 Manager it specialist job vacancies in Singapore

Responsibilities

• Lead and oversee IT projects.
• Manage third-party vendors to ensure services and support adhere to the service level agreement.
• Assist with procurement and keep inventory records updated.
• Analyze, design, develop, test, document, and maintain IT systems or applications to meet business requirements using SQL scripts and other software tools.
• Ensure the precision of analysis tools and reports provided to management for informed decision-making.
• Facilitate the implementation of new frontend or backend systems, IT-related projects, resource management, and vendor collaboration.
• Maintain effective communication links between various offices and stores, and manage an efficient fault reporting system.
• Ensure system security and data integrity.
• Ensure all system-related transactions are completed before the month-end process.
• Support and assist in handling change requests and enhancing applications within the ERP system.
• Undertake ad-hoc IT projects as necessary.

Requirements

• Degree or Diploma in Computer Science or a related field.
• At least 5 years of experience in technical support for ERP systems and related technologies.
• Experience in server backup and maintenance.
• In-depth knowledge of Microsoft D365 modules is crucial.
• Proficiency with Windows Servers, Microsoft Office (including Outlook), Active Directory, UNIX, routers, and network switches.
• Experience with hardware support and general desktop applications.
• Knowledge and experience with Microsoft Exchange, Microsoft SQL Server 2008/2014, including writing scripts, stored procedures, SQL setup, Navision systems, and firewall management.
• Working knowledge of web technologies and programming in Java and VBA.

You may email your resume to [email protected] or click apply for more information.

Align Recruitment Pte Ltd (20C0253)

Pan Hong (Reg No. R2094728)

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

The Assistant Product Manager, Overseas Property Financing (OPF), will be part of the team overseeing the OPF mortgage business across the entire Consumer Banking Group.

This position will focus on the provision of support to the OPF Product Manager in order to drive business growth and manage key risks through timely and appropriate monitoring and interventions.

JOB SCOPE AND DUTIES

1. Contribute to the execution of key business strategies in order to drive and sustain profitability and loan book growth

2. Campaign Management - support the delivery of business acquisition campaigns (such as promotional pricing) from end-to-end, including all related marketing and fulfillment

3. Operational Escalations/Handling - take charge of and resolve operational escalations pertaining to the loan life-cycle from both Front and Back Office colleagues, including but not limited to, loan

application, account maintenance and loan prepayments

4. Project Timeline Management - track and maintain the product team's task list and project outstandings, and work with internal stakeholders to ensure timely satisfaction of timelines and deliverables

5. Data Management - manage business data and provide required information in an accurate, timely and orderly manner so as to support business objectives. This also includes basic analysis and presentation of key data in appropriate formats

6. Business Processes Management - manage key business processes that includes the trigger and oversight of end-to-end portfolio risk management activities (e.g. periodic collateral to loan valuation shortfall annual property revaluation and any other exercises that may arise from time to time, so as to mitigate portfolio related risks).

This involves working with stakeholders from Credit Approval and Credit Policy Teams, as well as Relationship Managers (based locally and abroad) and Operations

7. Marketing Support and Content Creation - develop content and provide back-end marketing support in order to ensure high quality, accurate and meaningful content marketing initiatives are delivered on time to both external and internal clients

8. Marketing Analytics - build up the team's marketing analytics capabilities through the guided creation of dashboards using Adobe Analytics-, and perform analysis of data to provide key insights to management

9. Experimentation Support - support the ongoing experimentation efforts of the team to ensure creative business ideas are tested and implemented. This includes creating back-end experimentation setup, monitoring and executing these experiments

10. IT System Maintenance and Enhancements - support backend IT enhancements from end to end, including participation in regular teleconferencing calls and User Acceptance Testing (UAT) and live verification exercises. This also includes resolving IT issues as escalated by users of the bank systems relevant to OPF.

11. Knowledge Management - ensure that the team's information is well maintained, including ensuring that business information and data are archived appropriately and stored in a secure and easily accessible fashion

12. Parameter, Template and Webpage Management - ensure that all system parameters, letter templates and both public and internal content on webpages are properly updated and maintained

13. Others - duties that may be assigned from time to time in support of team objectives

QUALIFICATIONS/REQUIREMENTS

1. Bachelor's degree in any discipline from a recognized university

2. Meticulous, detailed and careful as many tasks have a major impact on the OPF business

3. Willingness to learn on the job

4. Ability to work in a fast-paced environment, including prioritization of multiple job tasks

5. Possess good communication and business writing skills

6. Curious and keen to identify problems and propose suitable solutions

7. Competent in Microsoft Excel, Powerpoint and Word.

Knowledge of Adobe Analytics is a plus

8. Working experience is a good to have but not mandatory

9. Marketing content creation good to have but not mandatory

70% Recrutitment , 30% BP

Job Description:

• Support clinicians in HR functions: recruitment, payroll, performance management, budgeting.
• Collaborate with the Singapore Medical Council on certification and evaluation.
• Enhance HR processes and manage projects.

Requirement

• Bachelor’s degree in Human Resource Management (preferred).
• 3-5 years of relevant HR experience, ideally in healthcare.
• Experience in recruitment required.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• The candidate should be familiar with the Singapore AEC (Architecture, Engineering & Construction) industry.

• The candidate shall have sales experience with the main contractor, sub-contractor, Consultant, Archi firm, etc.

• The candidate will be involved in selling BIM services (such as On-Site BIM modelling services) and digitalization products (such as digitalization platforms).

• In-depth knowledge of our BIM products as well as other BIM products in the Singapore AEC market while liaising with clients and would be advantageous.

• Make appointments and demonstrate our excellent BIM software presentations for customers.

• Develop and acquire new customers from our target market segment (Main contractors, sub-contractors, M&E contractors, and QS Consultants) and your own resources over the telephone, e-mail, and outdoor visiting.

• Provide pre-sales our BIM software consultant and after-sales support for our BIM software implementation.

• Provide sales and basic service support to identify potential clients and develop new accounts.

• Excellent negotiation and follow-up skills.

• Generate weekly sales reports and budget projections for management.

Requirements

• Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants, and building owners in Singapore.

• Preferably with AEC industry-experienced candidates.

• Diploma/Degree Holder in the Built Environment Sector.

• With a minimum 4 years of sales or B2B experience in the AEC industry.

• Take the initiative to understand the in-depth knowledge of our BIM products as well as other products in the market while liaising with the client.

• Proficiency knowledge in Microsoft Office and Excel.

• Highly sales-driven and confident self-motivated.

• Proactive and able to work independently.

• Practice integrity and high dedication.

• Excellent interpersonal, communication and presentation skills

Mandatory : Cat 1 Security clearance required.
Location: Singapore (onsite)

Job Overview:
The Infrastructure Project Manager will oversee the planning, execution, and completion of IT infrastructure projects, ensuring alignment with business goals, adherence to timelines, and management of project resources. This role requires expertise in managing large-scale infrastructure deployments, upgrades, and migrations, with a strong focus on technical aspects and stakeholder coordination.

Key Responsibilities:

1. Project Planning & Initiation:
- Collaborate with stakeholders to define project scope, goals, and deliverables.
- Develop detailed project plans, schedules, resource allocation, and budget estimates.
- Identify project risks and develop mitigation strategies.

2. Execution & Monitoring:
- Lead project teams, ensuring alignment with objectives and timelines.
- Track project progress, addressing any deviations or bottlenecks.
- Ensure that all projects are delivered on time, within scope, and within budget.
- Manage changes to project scope, schedule, and costs using appropriate verification techniques.

3. Stakeholder Management:
- Communicate project status, risks, and milestones to stakeholders.
- Build and maintain relationships with vendors, clients, and internal departments.
- Ensure all project documentation is maintained and accessible to all relevant stakeholders.

4. Technical Oversight:
- Provide technical leadership and insight into infrastructure projects (e.g., data centers, cloud migration, network upgrades, etc.).
- Ensure that all technical solutions meet performance, security, and reliability standards.
- Work closely with IT teams to assess hardware, software, and network infrastructure needs.

5. Risk & Issue Management:
- Identify potential project risks and implement mitigation plans.
- Resolve issues that arise during project execution, including resource conflicts, scope changes, and technical problems.

6. Project Closure:
- Conduct post-project evaluations to assess performance and identify areas for improvement.
- Ensure smooth handover to operational teams and confirm successful project integration.

• Assist the IT Manager in overseeing the day-to-day operations of the IT department, including systems administration, network infrastructure, and end-user support.
• Manage IT projects from initiation to completion, including project planning, resource allocation, timeline management, and stakeholder communication.
• Collaborate with business stakeholders to identify and prioritize IT initiatives, ensuring alignment with organizational goals and objectives.
• Evaluate, implement, and support IT applications and solutions to meet business needs, leveraging industry best practices and emerging technologies.
• Develop and maintain comprehensive documentation for IT systems, applications, and processes, ensuring accuracy and accessibility for stakeholders.
• Serve as a liaison between IT and other departments, facilitating communication, training, and support for IT-related initiatives and projects.
• Monitor and report on IT project progress, milestones, and performance metrics, identifying risks and escalating issues as needed to ensure project success.
• Assist in managing vendor relationships, including contract negotiation, service level agreement (SLA) management, and vendor performance evaluation.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred.
• Proven experience in IT project management, with a focus on applications and software implementations.
• Demonstrated project management skills, including project planning, execution, and stakeholder management.
• Knowledge of project management methodologies (e.g., Agile, Waterfall) and project management tools (e.g., Microsoft Project, Jira).
• Experience in systems administration, network infrastructure, or IT support is a plus.
• Ability to thrive in a fast-paced environment and adapt to changing priorities and requirements.
• Certifications such as PMP, ITIL, or relevant vendor certifications are advantageous.

If you meet the above qualifications and are eager to take on a challenging and rewarding role as an Assistant IT Manager, please click "Apply Now" to submit your application.

Note: Only shortlisted candidates will be contacted for further consideration. If you do not receive a response within 14 days, please consider your application unsuccessful.

EA Licence No: 11C5502

EAP Registration No: R1876670

Main Duties and Responsibilities

We are seeking an accomplished Assistant IT Manager to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

As part of the pre-opening team, the successful candidate will play a pivotal role in setting up, maintaining and enhancing the Resorts' IT systems. The candidate will be responsible for ensuring the operational stability and high service availability of our systems, for both guests and internal stakeholders.

Key Responsibilities

• Working with the IT Manager, the incumbent will set up and ensure that the Resort's IT systems, including our Hotel Management System, are updated based on the current release as guided by our corporate office.
• Manage any IT issues that may occur and pro-actively resolve them to minimize any downtime for guests and/or internal stakeholders. In performing this role, the Assistant IT Manager is to work with the IT Manager to recommend any improvements because of the occurrence.
• Assist the Resort’s guests with any system or technical-related matters. The incumbent would need to liaise with the Front-of-House team to respond to any guest-related IT requests.
• Ensure that our systems are protected by the necessary security procedures and protocols, including the timely revision of user access right and passwords for both the PMS and PC Network systems.
• Provide regular management reports and document all system activities (e.g. Maintenance Logs, Data Change Logs)
• Ensure the accuracy and computer audit trail of daily and monthly financial reports.

Job Requirements

• Possess a degree, diploma or equivalent professional qualification in Information Technology or a related field.
• At least 4 to 6 years of relevant IT experience, in a similar capacity. Proven track record in a similar property. Prior experience as part of a pre-opening team for a Resort will be an advantage.
• Excellent interpersonal and communication skills

COMPANY DESCRIPTION

Based in Geneva (HQ) and Singapore, operating in more than 30 countries, PSiDEO provides a wide range of premium outsourced IT services to global customers, as well as the technical expertise and reliability of a software publisher.

RESPONSIBILITIES

We are looking for a full time IT Sales and Business Development Manager to join our NGIT Sales team and expand our business in Singapore and in the APAC region.

Working closely with the management of our IT business unit, the IT Sales and Business Development Manager is the technical and sales 1st point of contact for our clients and prospects. His/her mission is to demonstrate to potential clients how PSiDEO's standardized technology solutions fit into their business and technological environment and how they can positively impact them. A technical engineering and entrepreneurial mind-set as well as a very strong motivation to seize a challenging opportunity and succeed are necessary to support sales development and be successful in this exciting role.

Missions

Maximize sales:

• Seek out new opportunities and turn them into business, build a strong sales pipeline and achieve the company sales target and forecast
• Develop and execute sales pipeline on all PSiDEO IT products portfolio
• Organize sales and marketing campaigns and events
• Present fitting products and services to clients and prepare commercial offers
• Maintain and develop high-level prospect and customer relationships in order to retain existing business and develop new opportunities
• Intelligence gathering on customers and competitors

Desired Skills

- Diploma/Degree holders in Computer Sciences or equivalent- Minimum 3 years' experience in direct or indirect sales with proven results in System Integrator (SI) and/or Managed Services business
- A proven successful sales experience with complex IT solutions (datacentre IT technologies and / or Enterprise IT technologies)
- Established existing corporate network with SMB and mid-market enterprises in Singapore will be highly advantageous
- Ability to quickly integrate company procedures, opportunities and constraints both internally and externally
- Excellent communication skills in both technical and non-technical ways with colleagues and clients
-Client orientated and very good inter-personal skills
- Ability to multi-task and to work in a dynamic, fast-changing entrepreneurial environment

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Summary of the Role:

The Project Manager in the cybersecurity team will be responsible for the successful implementation of ICT infrastructure/ Cyber-security projects from contract award to system commissioning and/or service support and maintenance.

He/She will lead an implementation team comprising engineers with different technological and domain skills-set to ensure effective and efficient implementation of projects to meet the contractual requirements. This includes to manage stakeholders, internal project team, subcontractors/ vendors, time, budget, schedule and risk management to deliver our commitments to our customers. In addition, he will need to work with other functional groups such as finance, legal, PMO and procurement as part of the project management processes.

Duties & Responsibilities:

Project Management

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables.
• Act as the single point of contact for entire scope of activities for the designated account in the areas of Cyber Security System and Services, system infrastructure, implementation, network architecture, security policies enhancement, security patching and risk mitigation, security incidents/audits and as well operation support and system maintenance.
• Adapt and implement the Company’s project methodologies, processes, documentation tools and measurements in relation to project management.
• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones.
• Managing integration of various Cyber Security System components of the project including hardware, software installation, testing, business process review, redesign, application compatibility testing, data migration and data conversion etc. Familiar with Cyber Forensic software / package is an advantage.
• Create project specifications, schedules, planning, execution, operation as well as securing of resource requirements.
• Overall coordination and management of cyber security related projects through its whole project life-cycle and ensure that projects are delivered on time and fully meet the customer requirement and compliance to security standards and policy.
• Provide progress updates on assigned tasks for all projects in the weekly project meetings as well as technical guidance on operating procedures and new projects.
• Ensure that projects performed are compliance with Government Cybersecurity standard and to adhere to industry practice ISO quality standards and project management’s model.
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules.
• Ensure that the Service Delivery is able to meet the Service Level Specification and to ensure smooth running the system operation.
• Play an active supporting role in the development of project office within the customer environment to achieve defined functions and capabilities.
• Reviewing project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimise rework and system failures.

Project Team Management

• Oversee project team members to deliver project on schedule and cost while meeting project requirements.
• Defining project resources, performance reviews and post implementation evaluations
• Initiate, organise and attend project meetings and ensure project teams are kept fully informed about project progress, tasks, action plan and deadlines.
• Work with team member to manage and resolve issues, risks, dependency, and impediments that may impact on successful project delivery.
• Coordinate project team members to ensure that project progress is reported in an accurate and timely manner to all stakeholders and project teams.
• Lead team members to ensure that all projects and products are delivered with quality as a priority and that appropriate levels of testing and technical governance is carried out in accordance with internal standards and contractual requirements.
• To keep abreast of relevant technological developments in order to improve and stay effective in the role for team members and key stakeholders.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.
• At least 3 years of experience as Project Manager or Technical Project Manager, and proficient in project management (of Cloud System Environment) with proven track record of completing multi-million dollar IT projects from contract award to system commissioning within a technically complex and demanding environment.
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects.
• Project Management experience in Government IT Services Management is an added advantage.
• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its equivalent is preferred.
• Project management experience in a systems integrator/ services vendor organization is an advantage.
• Experience in delivery of multi-platform technology base IT projects comprising network infrastructure, security applications and appliances, database, systems software (OS), security set up including policies, firewall, 2FA, encryption, CA, IPS/IDS, and device management, is an advantage.
• Experience / Familiar with Cybersecurity Project Implementation in Government agency / State board would be added advantage.
• Able to work in a fast-paced environment with dynamic projects teams.
• Strong customer and team player with the ability to effectively lead and motivate teams towards common objectives.
• A self-starter and able to work under pressure and tight schedule with positive and proactive attitude to anticipate challenges and resolves issues.
• Strong competency and experience in managing and motivating multidisciplinary teams including vendor partners.
• Self-motivated, result-oriented, organized and ability to work independently with priorities.
• Proficient with Microsoft Project or other project management reporting tools.
• Effective communications and presentation skills, both written and oral.

The Incident Management Manager is responsible for leading the resolution of major technology incidents that impact customers, ensuring quick action, timely updates to stakeholders, and post-incident analysis to drive corrective actions.

Key Responsibilities:

• Drive major incident resolution with cross-team coordination.
• Escalate issues causing delays or SLA breaches.
• Review and close incidents, ensuring proper documentation and reporting.
• Analyze incident trends and manage KPIs.
• Conduct post-incident reviews and lead Root Cause Analysis (RCA) meetings.
• Track and close problem tickets and preventive actions.

Job Requirements:

• Bachelor’s degree in IT or related field.
• 5+ years of experience in incident or problem management.
• Strong understanding of ITIL processes and SLA management.
• Excellent communication and problem-solving skills.
• Experience with RCA and KPI tracking.

Interested candidates, please submit your updated resume in MS format by using the Apply Now button or email your resume to [email protected].

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

Incident Manager (IT/ Central/ Attractive Bonus)

• Location: Central Area

• 5 Days work week

• Permanent Role

• Salary: up to $10,000 (commensurates with experience) + Attractive Bonus & Benefits

Responsibility:

• Lead the response to major incidents by coordinating across IT teams and ensuring timely resolution. Act as the central point of contact during high-impact incidents.
• Oversee the incident lifecycle, from identification and logging to resolution and closure, ensuring adherence to defined processes and standards.
• Analyze incident trends to identify recurring issues.
• Conduct post-incident reviews to analyze the effectiveness of the response, document lessons learned, and identify areas for improvement
• Escalate cases where process breakdowns cause delays or result in breaches of Service Level Agreements (SLAs).
• Lead or support root cause analysis (RCA) efforts to determine the underlying causes of incidents and problems. Ensure that appropriate corrective actions are taken.
• Track and ensure the timely resolution of problem tickets.
• Analyze and register problem tickets to identify and address issues.
• Monitor and report on all Key Performance Indicators (KPIs) related to Incident and Problem Management.

Requirement:

• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Degree in computer science/ Computer Engineering or related certifications.
• Strong understanding of ITIL processes and best practices for incident and problem management.
• Relevant certifications (e.g., ITIL v3/v4 certification, ITIL Expert, or equivalent) are highly preferred.
• Excellent communication, and problem-solving abilities.
• Experience with ITSM tools and technologies, such as ServiceNow and JIRA.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

• Location: Bugis
• Working days: 5 days (Mon - Fri)
• Working time: 9.00am to 6.00 pm
• Salary: $4000 - $5500

Job scope:

• Prospecting, identifying and generating new business and generating additional business from existing customers.
• Implement an effective network for consistent growth and better market penetration.
• Arrange business meetings with prospective clients, vendors and partners.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Build long-term relationships with new and existing customers.
• To drive sustainable financial growth by boosting sales and forging strong relationships with clients, vendors and partners.
• Provide information such as service needs, market conditions, promotional activities, business opportunities, sales trends, and competition strategies/activities on a regular basis in monthly reports and other written communications.
• Work with the Portfolio Head/Director to develop a marketing and relationship management plan focusing on the target clients.
• Set up the operation and marketing budget for promoting and delivering IT Training and corporate programs.
• Effectively manage customer expectations to ensure they are aligned with deliverables and timeline.
• Coordination with the support department for timely execution of business orders.
• Manage the sales process; lead generation; solution pitch; negotiation; close; handover to the operations team.

Requirements:

• Degree/Diploma in Business Administration, Marketing Studies or related discipline.
• Minimum 3 to 5 years sales or business development experience in training/education sector.
• Experience in developing and maintaining relationships with clients and delivering customer support in training/education sector.
• Proven success in your business development ability and demonstrable full knowledge of the sales process.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

You will be responsible for managing and improving the ITIL-aligned processes of Incident, Change, and Problem Management. This role ensures the swift resolution of IT incidents, smooth implementation of changes, and the proactive resolution of underlying problems. The position requires strong leadership, process management skills, and collaboration with technical teams, vendors, and stakeholders to maintain high service availability and minimize business disruption.

Responsibilities:

• Oversee the full incident lifecycle, ensuring timely resolution of IT incidents and minimizing impact on business operations.
• Coordinate with IT teams and vendors to escalate and resolve incidents within agreed Service Level Agreements (SLAs).
• Provide communication and status updates to stakeholders during major incidents.
• Conduct incident post-mortem reviews to identify root causes and implement preventative measures.
• Monitor change performance metrics and continuously improve the process.
• Problem Management: Identify and analyze root causes of recurring incidents and implement permanent fixes to prevent future occurrences.
• Collaborate with technical teams to perform detailed problem investigations and trend analysis.
• Maintain process documentation and ensure compliance with regulatory and security standards.
• Ensure adherence to ITIL best practices for Incident, Change, and Problem Management.
• Provide regular reports on KPIs, SLAs, and process effectiveness to leadership.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Strong understanding of ITIL frameworks and IT service management best practices.
• Excellent problem-solving and decision-making skills.
• Experience with ITSM tools such as ServiceNow, Jira, or equivalent.
• ITIL v3/v4 certification preferred

Interested candidate please send your detailed resume to [email protected]

Careerally Pte Ltd | EA Licence: 24C2215

EA Personnel Name: Hon Csia Fui (Han Jiahui)

EA Personnel No: R1875919

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

**Digital Local Payment Dashboard**

- Collaborate with Product & Analytics to conceptualize and develop a comprehensive digital local payment dashboard.

- Analyze local payment trends and provide in-depth insights to guide future initiatives and enhancements.

**Design Customer Journey with Data**

- Work with various stakeholders to understand customer needs and design a seamless digital experience across all touch points.

- Conduct customer immersions, gather feedback, and research market best practices to create a user-friendly UI experience.

- Analyze customer profiles, segmentation, and transactional behavior to understand pain points and opportunities.

**Enhance Local Payment Customer Journey**

- Develop innovative solutions to enhance customer experience and streamline employee workflows in digital local payments.

- Leverage internal data to identify opportunities to increase digital local payment adoption.

**Drive Digital Initiatives in Local Payments and Transfer**

- Partner with Tech & Business teams and stakeholders to develop digital initiatives for Local Payments.

- Utilize market data to propose enhancement recommendations.

- Support post-implementation tasks, including user training, troubleshooting production issues, Live verification and escalation.

Areas of Expertise Data Management 1 - 2 Years

Areas of Expertise Digital/Content Management No 1 - 2 Years

Soft Skills Analytical Ability 1 - 2 Years

Soft Skills Presentation Skills 1 - 2 Years

Software Skills MS Excel < 1 Year

Software Skills MS Excel Advanced 1 - 2 Years

Software Skills MS Excel Intermediate < 1 Year

Technical Skills Graphics and Digital Application Experience 2 - 4 Years

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Lead the PMO: Oversee and manage the Project Management Office (PMO), ensuring its effective operation, adherence to project management best practices, and alignment with organizational goals.

• Establish project governance and cadence;

• Coordinate with Technology PMO to plan and publish detailed project delivery milestones;

• Keep track of overall project progress vs. planned milestones on weekly basis; and escalate to Country Project Leads and Program Steering Committee (PSC) for any timeline risks;

• Keep track of project budget allocated to Business Unit/Supporting Unit and ensure spend within budget. Financial management, ensuing project financials are up to date and correct and captured in a timely manner

• Orchestrate cross-squad project deliverables to ensure all squads are running independently and efficiently

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Drive and manage project end to end delivery including requirement, design, testing, deployment

•Review test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

Required Experience

•More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge especially in Cards, Unsecured Loans & Payments

•Able to work with external vendors and across diversified teams

•Process-driven and strong advocate of reporting

•Good verbal and written communication skills

Areas of Expertise

Project Management

6 + Years

Soft Skills

Presentation Skills

6 + Years

Technical Skills

JIRA

2 - 4 Years

Technical Skills

Project Management

6 + Years

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

- Provide investigation support, track and monitor of reported customer issues escalated from frontliners.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and product partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & product partners to help speed up resolution of complex issues.

- Collaborate with journey owners to resolve identified customer journey gaps.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Purpose:

- The role is to support the Credit Cards team in executing campaigns via the rewards system (One Loyalty System) to drive payment volume.

Principal Accountability:

- Support end-to-end campaign set up in One Loyalty System (OLS) to support the team in executing campaigns

- Gather user requirements from business users on the campaign requests

- Coordinate prioritisation of campaign requests

- Plan and execute User Acceptance Testing (UAT) and live verifications (LV) by drafting test scenarios, setting up data and validating results with business users to ensure desired outcome

- Collaborate with the Rewards Delivery Team and external vendor (OneEmpower) to prepare the Paraforms and set up campaign rules in OLS

- Manage the resolution of UAT and production issues for the campaigns with business and delivery teams

Requirements:

- At least 2 years of work experience in accessing/setup parameters for system

- Experience in conducting User Acceptance Test (UAT) and live verification (LV)

- Knowledge of Credit Cards and loyalty rewards systems (One Loyalty System) will be an added advantage

- Able to manage multiple stakeholders, multi-task and work under pressure in a fast-paced and dynamic environment

- Strong project management and organisational skills with great attention to detail

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Cash Product Commercialization Manager will assist the Regional Mid Cap & SME Cash team to drive business growth by commercializing cash products and solutions for our Mid Cap & SME customers:

1. Plan and execute campaigns and experiments to drive customer acquisition and utilization.

2. Leverage data analytics for leads and analyze results of campaigns and experiments to continuously gain insights and conversion.

3. Develop new product propositions to grow and entrench our position in the accounts and payments space.

4. Provide training and marketing support to implement go-to-market plans and drive product usage.

5. Drive efforts to maximize the use of digital channels for client acquisition, transactions, and ongoing engagements.

6. Work closely with Relationship Managers, Global Transaction Services, Marketing teams to ensure the delivery of business growth targets.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Duties

• Ability to utilize customer insight and data to translate into marketing strategy and drive quality leads generation

• Ensure thoughtful customer and employee journeys, leveraging data-driven operating models and design thinking to re-imagine top funnel awareness and engagements

• Be the overall coordinator and manage end to end of tactical campaigns, monitor campaigns post launch and implement improvements from learnings

• Passionate about creating joyful user experiences, design and implement thoughtful customer engagements , CJ/EJ

• Drive ideation across team and utilize Martech tools to optimize the digital journeys across all digital channels

• Supports implementation of digital initiatives ensuring delivery meets business objectives

• Collaboratively work with stakeholders to identify and define campaign use cases

• Have a creative eye to think outside the box and come up with new ideas or solutions to enhance customer engagements

• Attention to details and think holistically with the wider picture in mind

• Clear minded and ability to articulate product propositions to briefs to internal stakeholders

• Responsible for monthly reporting, maintain reports and support creating PowerPoint presentation decks

• Has an appreciation of risk management and regulatory compliance

• Exhibit a high degree of ownership and accountability

2. Requirements

• University graduate or diploma holder

• A minimum of 1 year of experience in financial services industry or in design thinking

• Strong interpersonal and communication skills

• Good organizational and project management skills

• Resourceful, creative and independent

• Possess analytical skills and design thinking skills preferred

• Good communication skills

• Multi-lingual will be an advantage

• Proficient computer skills, including Excel, Power Point, Word, etc.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

· Project Planning and Execution: Led project planning and execution, ensuring business goals were met with timely milestone delivery. Managed blockchain-based projects, integrating decentralized technology into new product lines.

· Blockchain & NFT Product Development: Spearheaded the development of blockchain and NFT-based products from concept to launch, collaborating closely with cross-functional teams to define technical requirements and progress.

· Stakeholder Coordination: Engaged with key stakeholders, ensuring clear communication and alignment on blockchain-related project goals, addressing concerns around smart contract integration, security, and scalability.

· Process Improvement: Refined development processes to enhance efficiency, incorporating blockchain technology to drive innovation in product development.

Resource Management: Efficiently allocated resources to balance scope, budget, and timelines for both blockchain-based and traditional projects.

Requirement

• 5-7 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure
• 5-7 yrs of managing projects in blockchain, NFT products
• Strong project and stakeholder management skills

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996