Total 3,596 Manager it support executive job vacancies in Singapore

Job Responsibilities:

• Oversee the Operation Service Support (OSS) team and all SSG IT Infrastructure activities.
• Collaborate with various sections, departments, and Site Managers to achieve company goals.
• Guide and supervise team members, providing necessary training and development.
• Assist the Head of Department in managing and controlling IT infrastructure budgets.
• Ensure that all systems under your responsibility are functioning properly and are maintained effectively, both technically and economically.
• Work with local and global stakeholders to set IT Infrastructure priorities based on business needs and overarching objectives.
• Develop local IT Infrastructure strategies in collaboration with Global Service Managers and implement global strategies accordingly.
• Participate in the IT-International organization, ensuring effective communication and coordination with other sites.

Requirements:

• MS/BS EE or CS, at least 6 years of experience in IT Infrastructure
• Good communication skills
• Good skills in writing and documentation
• Good team player
• IT Infrastructure related Knowledgeable and experience in LINUX (SuSE), Windows, WAN/LAN
• Experience in project management, vendor management and e-commerce projects

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Wang Chun Jin

EA Personnel Reg No: R1871708

Responsibilities:

• Develop comprehensive project plans, including timelines, resource allocation, and budget management.
• Coordinate and lead cross-functional teams, ensuring clear communication and collaboration among team members.
• Identify potential risks and develop mitigation strategies to ensure project success.
• Maintain effective communication with stakeholders, providing regular project updates and addressing any concerns.
• Ensure project deliverables meet quality standards and align with business objectives.
• Address project-related issues promptly and effectively to keep projects on track.

Requirements:

• Minimum of 10 years of experience in IT Project Management.
• Knowledge in AWS, and/or is a certified SysOps Administrator Associate
• Certified in Python Programming as some projects might involve expertise in this programming language.
• Comfortable to read, type and converse in Mandarin as multiple internal stakeholders are stationed in China.
• In-depth understanding of IT infrastructure, software development lifecycle, and agile methodologies.
• Shift Work might be required for this role due to the job nature and the requirements to liaise with various stakeholders around APAC and Australia.

1. Planning and Cost Controlling (Project Run and Change)

• Perform execution on MBBP/FC09/Internal forecast April and Year-end forecast.
• Initiate kick off meeting, present timeline & guidelines to IT key stakeholders.
• Collaborate with project managers and IT teams to create accurate budget forecasts and track spending throughout the project lifecycle.
• Update planning numbers in SST after BU submission.
• Coordinate with IT teams and consolidate IT BU charges for validation and issuance of ISA after completion of planning cycle.
• Monitor, and manage budgets for IT projects/running applications, ensuring alignment with the planning figures.
• Identify and communicate budget variations, risks, and opportunities for cost optimization to stakeholders/management.
• Approve BRS (ITT/ITD) and update budget in SAP for PO creation.
• Update budget in SAP for each application/project.

2. Actual Reporting and Closing Activities (Regional IT hub)

• Execute month-end closing activities for IT Controlling. Close FCF tasks, prepare journals and send all IT controlling month end signed JVs to Accounting.
• Prepare RCoC monthly Man-Day and ITT resource allocation for closing.
• Responsible for quadrimester closing activities, calculate and prepare Fee Income Accrual posting for all IT project cost centres.
• Update RCoC IT application actuals in Self-Service portal for management reporting.
• Review monthly actuals from SAP to Cost-To-Go file and perform consistency check on actual vs plan, monthly GR report prepared by MBGSP and monthly year-to-date PO commitment report and inform RCoC if there is cost overruns.
• Monitor and analyse project costs against budget allocations, identifying areas of cost overruns or inefficiencies and recommending corrective actions as needed.
• Ensure compliance with internal policies and procedures in all financial reporting activities.
• Execute regular upload SAP data into SST.
• Initiate year-end closing activities, prepare timeline and guideline, organise kick-off meeting with IT HoDs and key stakeholders. Consolidate and calculate each RUN application. Update budget entry in SAP for each project. Prepare final invoices to the markets for year-end closing.

3. Service Agreement (SA) / Invoicing (Regional IT Hub project cost)

• Create of SA and CR after completion of FC09 and MBBP planning cycles.
• Separate manual process for China SA/CR to expedite tax and custom clearance.
• Perform consistency check on SA and CR status and budget check status.
• Ensure billing schedule, SA/CR status, customer PO, invoice/credit notes are updated in billing tracker file.
• Follow up with markets on unsigned SA/CR and missing customer PO, inform IT responsible to follow up disputes or clarification.
• Review SA/CR templates on yearly basis and initiate SA/CR template contract sign off form with all relevant parties.
• Regularly review service agreements and invoices to identify discrepancies, billing errors, and potential areas of non-compliance, implementing corrective actions and process improvements, as necessary.
• Prepare and compute billing schedule detail information or MBGSP to issue invoices to the markets. Review invoices prepare by MBGSP before sending invoices to Accounting.

4. Actual Reporting and Closing Activities (Regional IT Hub)

• Execute month-end closing activities for IT Controlling. Close FCF tasks, prepare journals and send all IT Controlling month end signed JVs to Accounting.
• Analyse monthly financial reports for ITT project cost centres and highlight issues and potential risks to ITT Management
• Support monthly IT cash flow exposure forecast to local and HQ Treasury

5. Others, Projects and Ad-hoc Assignments

• Liaising/Coordinating with MBGSP Controlling Shared Services team.
• Raise PR for IT Controlling and follow up with vendors if there are outstanding invoices.
• Record and log non-compliance IT purchases for reporting
• Provide quality support for identified projects, coordinate presentations preparation, support in IT Controlling projects.
• Any other reasonable assigned tasks

This position is based in Singapore and a valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. Candidate may be offered a lower job level based on candidate’s experience. We regret to inform you that only shortlisted candidates will be notified.

IT Project Manager | AGILE | Digitalization

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration package: Up to $9,000 + AWS

Join our innovative team as an IT Project Manager, where you will play a crucial role in driving digital transformation initiatives. We are looking for a dynamic individual with a passion for leading projects and a deep understanding of Agile methodologies.

Job Responsibilities:

Strategic Planning and Coordination:

• Develop detailed business cases for projects, outlining objectives, benefits, and risks.
• Ensure projects align with business needs, delivering on cost, duration, and quality parameters.
• Collaborate with cross-functional teams to facilitate effective project execution.

Procurement:

• Oversee the procurement of digital systems, ensuring timely acquisition and implementation.
• Collaborate with vendors and internal stakeholders to optimize the procurement process.

Project Management Methodologies:

• Assess and apply project management methodologies, with a strong emphasis on Agile practices.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

Risk Management:

• Identify potential project risks and assess their impact on organizational goals.
• Formulate and implement mitigating measures to address identified risks.

Stakeholder Engagement:

• Actively engage and motivate key partners, fostering collaboration for successful project outcomes.
• Communicate project progress, challenges, and achievements to stakeholders at various levels.

Budget and Scope Management:

• Contribute to budget management, risk assessment, and project scope definition.
• Monitor project financials and timelines, making adjustments as necessary.

Job Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 3 years of relevant working experience as a Project Manager.
• Strong presentation skills, both written and verbal, to positively influence key partners

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J46693" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

• Provide comprehensive administrative and secretarial support for the Medical Lead’s Office and clinical leads.
• Handle tasks such as scheduling, preparing reports, drafting correspondence, organizing records, booking meetings, and supporting department projects.
• Maintain working relationships with internal and external stakeholders.
• Support scheduling and issue management for the Medical Lead and clinical leads, ensuring professionalism, accuracy, and efficiency.
• Manage the schedules of the Medical Lead and Clinical Leads, ensuring appropriate arrangements for meetings, travel, accommodation, and events.
• Prioritize inquiries and troubleshoot conflicts, making recommendations for smooth day-to-day engagements.
• Organize and coordinate meetings, workshops, and events related to hospital and clinical services planning.
• Anticipate needs for meetings and conferences, including scheduling, drafting agendas, preparing presentation materials, recording minutes, and tracking follow-ups.
• Draft routine correspondence and prepare final versions for dissemination.
• Assist with special projects, design and produce documents, reports, and presentations, and collect and prepare information for meetings.
• Handle confidential and sensitive information with discretion.
• Use judgment to escalate issues to the Medical Lead, considering sensitivities and stakeholder relationships.
• Provide hospitality to guests and create a welcoming environment.
• Work with the Medical Lead and hospital management to develop programs to engage and motivate the clinical team.
• Conduct onboarding sessions to review company policies, benefits, systems training, and set up workspaces.
• Ensure new hires complete necessary paperwork and have access to required tools and accounts.
• Work closely with the program office to organize and coordinate meetings, events, and activities.
• Provide support and coverage for the project program office when needed.
• Perform any additional tasks as assigned.

Requirements

• Minimum degree qualifications preferred.
• Experience in a similar administrative role, preferably in a healthcare setting.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Proactive, accurate, and efficient work style.
• Ability to engage and influence stakeholders at all levels.
• Proficiency in Microsoft Office Suite and other relevant tools

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Position: Project Manager - Desktop Support
Working Hours: Mon-Fri
Job Type: Contract (one-year)
Salary Package: Up to $8k (basic) + AWS

What You Will Be Working On:

• Project Oversight: Manage desktop support projects from initiation to implementation, ensuring alignment with organizational goals and objectives.
• Requirement Analysis: Study business and technical requirements, and design desktop support solutions to meet current and future needs.
• Team Coordination: Lead and coordinate a team of desktop support engineers to deliver high-quality support services.
• Vendor Management: Manage relationships with vendors to ensure timely delivery of services and compliance with contractual obligations.
• Performance Evaluation: Evaluate the effectiveness of current desktop support plans, programs, and initiatives, and propose areas for improvement.
• Reporting and Communication: Track project milestones, provide status reports, and ensure effective communication with all stakeholders.
• Resource Management: Allocate and manage resources effectively to meet project timelines and budget constraints.

What We Are Looking For:

• Degree/Diploma in Computer Science, Information Technology, or equivalent with a minimum of 5 years of relevant working experience.
• In-depth knowledge of desktop support technologies and best practices.
• Experience with Microsoft Windows operating systems, Office 365, and related desktop applications.
• Familiarity with remote desktop support tools and software.
• Knowledge of ITIL best practices for IT service management.
• Proven track record of managing desktop support projects successfully.
• Experience in managing vendor relationships and ensuring adherence to SLAs.
• Ability to engage with stakeholders at all levels and provide clear and concise updates.

Join our team and lead our desktop support projects to success! Apply now!

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices.

Responsibilities

• Owner and primary driver of StarMed’s digital touchpoints (web, social, paid media, email)
• Brainstorm and ideate marketing strategies and content to support brand awareness of StarMed and drive preference for our services by patients
• Work closely with performance manager to develop and execute an acquisition strategy to gain new customers
• Source stories from within StarMed and create content that will engage with our audiences online
• Shoot and edit simple videos for use on StarMed’s website or social media platforms
• Interview doctors and other stakeholders to mine for both marketing insights and stories that are worth ‘pitching’ to the public and media

Qualifications

• 4-6 years of experience in social marketing, preferably in agency or healthcare space
• Bachelor’s Degree in Marketing, Communications, Media or relevant field
• Performance and detail-oriented
• Hands-on and demonstrable experience of crafting and leading social media content, from initial brief through to implementation and iteration
• Able to ideate, plan and execute the content marketing pipeline of articles, videos and infographics
• Confident self-starter with strong inter-personal skills and the ability to work independently

Key Responsibilities

• Reports to the Head Operations Support Services (OSS)/ General Services , the incumbent will be responsible for providing administrative and operations support for various functions for the hospital.
• Manage operation and systems as well as review and improve the functional units in OSS/General Services
• Ensure timely review of service/lease/license contract terms and conditions and costs of services/contracts
• Assist with the department’s logistics, equipment and services including procurement, inventory, payments and records management
• Assist with the review and updating of the department’s policy, SOP documents, training plans for staff, emergency response plan for the department and financial budgeting
• Work with the various functions to manage and review the feedback/incidents and ensure corrective action and necessary follow-up
• Work with staff from various functions to initiate different types of projects and supervise their implementation
• Work closely with internal departments/clinics and external agencies to coordinate operations, compliances and collaborative partnerships
• Any other duties as specified by the supervisor

Key Requirements

• Min Bachelor Degree in any discipline
• 5 years or more of related working experience
• Excellent written, interpersonal and communication skills.
• A critical thinker, self-motivated and able to work as part of a team in a fast paced environment
• Competent in IT skills (Microsoft Word / Excel / PowerPoint) and visualization tools

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Operations Snr Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Responsibilities:

• Manage the successful delivery of customer facing and deliver the agreed scope to quality on time, on budget and to customer expectations.
• Generate and manage the project plan (milestones), resource plan (people), budget and risk register (identify, analyze and quantify) as per the Methodology and interlock with partners/resource pool owners
• Manage the delivery phase versus the agreed baseline per defined project management methodology to manage and reduce overall risks and issues and to maximize profitability whilst managing scope and other changes and taking action to recover any discrepancies
• Manage project budget including Profit & Loss and cash and submit monthly Project Financial forecasts during the full life cycle so that profit margins are maintained or increased
• Provide workload forecasts. Deploy and manage appropriate project team(s) and contributors according to project requirements whilst driving maximum utilization (whilst driving the most profitable resource cost base)
• Ensure customer satisfaction throughout the project life and support the Account Manager and Business Management in ensuring the organization meets its commercial objectives for the project and develops its relationship with the customer;
• Generate Change Requests as required and obtain appropriate customer and internal approvals, in line with project governance standards and ensure all project meetings are documented to reduce miscommunication risk and ensure traceability of decisions
• Obtain documented customer acceptance of the project deliverables and a conduct customer satisfaction survey at end of the project

Requirements:

• Bachelor's degree or technical equivalent
• Possessing 2 to 3 years of technical Project management experiences, preferably in Air transport / Aerospace industry
• Experienced in in IT solutions provider environment
• Experienced in software deployment
• Experienced with Cloud infrastructure & migration projects/programs is advantageous
• PMP / Prince2 certified recommended
• ITIL certified
• Capability of organizing, coordinating and influencing virtual teams focused on delivery and support within an international environment

To apply, please visit www.gmprecruit.com and search for Job Reference: 24536

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

Management of ICT Application Contract and Operating Budget

• Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations.
• Track the projects’ expenditure and ensure meeting the agreed budget utilisation.
• Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requisition/order, goods receiving, invoice tracking and verification/certification.
• Manage and monitor defects, issues and incidents of Authority’s IT applications and services to meet the agreed service level agreement.
• Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
• Provide application support in all stages of IT application life cycle.

Management of ICT Application Security and Compliance

• Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services.
• Ensure security patches on ICT Application are timely updated in accordance to IM8 policy.
• Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review.
• Facilitate and support IT audit activities with relevant parties.
• Manage and support ad-hoc security scans, patches and other security measures when required.

IT Operations Support

• Resolve escalated IT cases in an accurate and timely manner.
• Collate and report IT applications and operations statistics.
• Manage, support and track IT change management activities.
• Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.
• Provide secretariat function for meetings/forums.

Requirements

• At least five (5) years of relevant work experience in IT project management.
• Knowledge in IT security and infrastructure designs and implementations, and working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework are preferred.
• Experience in delivering and operating Government IT projects are also preferred.

You should posses the following skill sets:

- Project Management: Capable of overseeing project budgets, handling change requests, and ensuring projects are completed within financial constraints.

- Risk Management: Proficient in identifying, assessing, and mitigating project risks in a timely manner to minimize impact on project outcomes.

- Operational Management: Capable in developing and executing operational strategies to ensure systems reliability and availability to meet business objectives.

- IT Compliance and Quality Assurance: Able to understand the IT management and quality management policy to ensure that processes are adhered to established policies and guidelines.

- Communication and Stakeholder Management: Proficient in delivering clear and persuasive written and oral communication to effectively engage stakeholders.

- Personal effectiveness: Able to manage multiple tasks and effectively organise tasks in a dynamic and fast-paced environment, and work both independently and in teams with good interpersonal skills.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Candidate Profile:

• Graduate in IT or Computer Science
• 5 years of experience in Product Management with Technology/Software Products company.
• Should have experience in all areas of the Product Development Lifecycle
• Knowledge of Digital /e-banking, authentication, security products .
• Good stakeholder management and Project Management skills.
• Ability to strategize product positioning, messaging and implementation of the product.
• Travel with APAC is required

Key Responsibilities:

• Work with Product Development and Marketing team to understand and create materials, presentation, case studies , collaterals.
• Product Communication strategy for Sales Team and Clients.
• Conduct Market Research , provide updates to Engineering team for continuous assessment and development of the Product.
• Track business and marketing plans

AV Project Manager

Smart IMS Company is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customized IT Consulting Solutions, Project Management, IT resourcing and on/offshore Application Development Services across the Asia Pacific region.

We are currently looking for an AV Project Manager to be responsible for managing of Audio-Visual / IT Projects.

Responsibilities:

- Assist with the design, management, and implementation of Audio-Visual and media service for the entire meeting space environment.

- Complete various projects within budget, timeframe and comply with relevant statutory and client’s requirements.

- Assist to manage and monitor project coordination, inclusive of cost control, interim payment and various claims, etc.

- Take technical responsibility to design specialized Audio-Visual systems and platforms based on growing requirements.

Requirements:

- Experience in providing AV support for MNCS and/or enterprise environments

- Familiar with Video Conference, AV equipment, WebEX, and Zoom

- Exposure in financial services industry is a plus

Additional Information:

- Location: HarbourFront

- Working hours: Regular working hours

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

The Role:
My Client is a leading Financial Services Firm and we are looking for an IT Risk and Compliance professional to join the team in Singapore. This is a high visibility role and you will be leading a lean team in Singapore. We are looking for candidates who are keen to build their career in an expanding and growing organization across Asia.

Responsibilities:

• Spearhead all 2nd line Enterprise and Technology Risk related policies and framework.
• Work with Group Compliance to mitigate gaps and drive a strong Compliance culture within the business
• Conduct Risk and Control Assessments ( RCSA ) and work with the business on all Risk related plans and policies.
• Spearhead all Privacy related matters within the business.
• Any other adhoc Risk and Compliance duties across the Group level

You must:

• A bachelors degree in a reputable university
• 10 years of experience in a Technology Risk, Compliance, Privacy related experience.
• Experience from the Financial Institution or Health care sector preferred.
• Be able to work independently, while also being a strong team pl

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job Objectives

Monitor and to manage the technology Incidents impacting BANKS group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America.
The Major Incident Manager also works directly with Application and Infrastructure support staffs, Operations,
Business and vendors to ensure agreed service levels are met.

Key Responsibilities

• Manages technology incidents impacting BANKS group businesses
• Work with relevant business & technology group/units to comply with the Incident and Problem Management
processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking,
status notification, escalation, documentation and management reporting in full compliance with BANKS
standards on Incident and Problem Management functions
• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.
• Establishing strong command and control of an Incident, establishing clear accountability and precise
evaluation of complex issue scenarios.
• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution
• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where
permanent resolution within the allotted timeframe is not feasible) with proper documentation
• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends
or deviations from standards
• Escalation of critical and unresolved Incidents to appropriate levels of management
• Ensure incident data is accurately captured and documented in the incident reporting tool.
• Post Incident activity to ensure highest levels of service quality and improving service levels through
identification of problem trends and causes which impact the delivery of production services.
• Ability to communicate well and manage highly stressful situations during the Incident.
• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to
end ownership to initiate, track and the closure of problem tickets and the preventive actions.
• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology
incidents with known root cause.
• Management reporting
• Effective and accurate incident reporting and assignment by using tools, which are customized and
implemented, where applicable. Work towards effective use of these automated solutions with other tools and
procedures within command center/ datacenter, in order to garner and present an accurate picture of the
incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution
process.
• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help
maintain an acceptable audit rating.
• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution
Duration and the associated KPIs.
• Audit Reporting: Data analysis, PowerPoint presentation, Regulatory reporting.
• Good knowledge on Macro, Excel, PowerPoint, Ticketing tools, Data analysis.
• Ensure compliance to Group Technology & Operations Policies and StandardsKey Requirements
• Bachelor’s degree in Business, Computer Science, or related discipline required.
• ITIL certification is a must
• Experience: 8-10 years managing complex IT initiatives in a matrix environment or Operational Line
Managers experience is preferred.
• Excellent English communication skills (written and oral), with experience interacting with all levels of
management
• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network,
Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow

Overview:

My client is a leading IT company in the region, known for its driven and energetic team, and has received numerous awards and recognitions from peers and vendor partners across the ASEAN region. If you are eager to join a successful team, this is a great opportunity to grow your career.

Responsibilities:

• Manage the entire sales cycle from prospecting to closing deals.
• Actively seek out new business opportunities and expand the client base.
• Conduct cold calls and hold face-to-face meetings with potential clients.
• Enjoy interacting and communicating with people, maintaining strong relationships with our IT business partners.
• Follow up on leads and sales inquiries promptly.
• Close sales and consistently strive to meet or exceed monthly sales targets.

Requirements:

• 1-2 years of sales experience in the IT industry is a plus.
• Experience in lead generation or inside sales.

To Apply:

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” and “ATTN: HL”

Loh Hui Ling | Registration No: R24122909 | EA Licence No: 12C6253
Dynamic Human Capital Pte. Ltd. | 2 Kallang Avenue #03-08 CT Hub Singapore 339407

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About the Client:

Our client is a reputed MNC.

Responsibilities

• Develop and maintain project plans, timelines, and budgets for IT infrastructure projects
• Coordinate and communicate with stakeholders, vendors, and team members to define project requirements and scope
• Manage project resources, including personnel, equipment, and budget allocations
• Monitor project progress and track key milestones, ensuring that deadlines are met and deliverables are on target
• Identify and mitigate project risks and issues, and develop contingency plans as needed
• Provide regular project status updates to senior management and other key stakeholders
• Ensure compliance with company policies, standards, and best practices for IT infrastructure projects
• Collaborate with internal and external partners to drive innovation and continuous improvement in IT infrastructure services

Requirement

• Diploma in Information Technology, Computer Science, or related field.
• Minimum of 8 years of experience in IT Infrastructure and 3 years of experience in Project Management including Servers, Networking and Storage.
• Hardware knowledge about VMAX250FX, Pure, 3par, DD, IBM tape library, Cisco and Brocade SAN switches
• Basic functionality of above products, no requirement for in-depth technical knowledge ITIL knowledge
• Project management experience, good to have PMP certification
• Any previous DC consolidation or DC Exit project experience
• Project Manager will be handling the immediate DC consolidation project for China.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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Broad Function

• Oversees technical functionality and provides users’ support for security and building systems including but not limited to Integrated Security Management System (ISMS), Electronic Access Control System (EACS), Contractor Management System (CMS), CCTV, Duress Alarms, Intrusion Alarm Protection (IPA), Electronic Key Management System (KMS), and Guard Tour System (GTS).
• Coordinates with hospital IT-provider Synapxe on cybersecurity compliance and processes, provides oversight to specialist system vendors to ensure established maintenance regime are adhere to, critical systems are operationally ready. Collaborate with Users on evolving system requirements, provide technical advice and solutioning that is practical and cost effective.

Key Responsibilities and Duties

Specific

• Ensure security and building systems are always ready to support routine and emergency operations. Able to anticipate, troubleshoot and resolve systems issues.
• Coordinate with hospital IT provider, to ensure cybersecurity requirements and processes are adhered to. Serves as a bridge between syste specialist vendors and IT provider to minimise, resolve issues over converged network and hardware to ensure all field devices are functional and ready.
• Provides technical advice and support to Facilities Management/Operations Support Group (OSG) and other hospital Users on evolving requirements, propose practical options that are cost effective.
• Provides oversight on systems maintenance regime by vendors, ensure proper documentation and records keeping. Ensure maintenance contracts are established or renewed on time.
• Review and provide recommendations on optimising security workflows, deployment, responsiveness to incident management by leveraging on existing and new systems and technology.

General

• Participate in organisation projects as assigned.
• Perform all other tasks as directed by Director of Operations Support Services (OSS), or Director of Operations Support Group (OSG).

Job Requirements

• Recognised University degree or equivalent.
• Minimum 5 years relevant experience, security systems and acute healthcare setting in an executive or managerial role.
• Familiar with setting up and managing full suite of security systems, including technical planning, budgeting, installation, testing, troubleshooting, programming applications and systems setup.
• Familiar with cybersecurity requirements, processes and workflows. Ability to work with multiple stakeholders to meet these requirements and ensure systems readiness and effectiveness are maintained.
• Strong interpersonal skills with eye for detail and high level of initiative.
• Strong leadership skills, excellent communication, and negotiation skills.
• Able to work under stress, make assessment and sound judgement calls with incomplete information.
• Ability to navigate through different interest groups, administrative processes, time, and resource limitations to reach win-win situation.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Assess/evaluate research proposals for their commercial viability and social impact. Perform market and prior art searches and offer practical feedback and suggestions to improve the proposals.
• Coordinate/oversee project progress to ensure timely achievement of KPIs and milestones, while fostering effective communication and coordination among team members, collaborators, and stakeholders. Drive project success through strategic management and stakeholder engagement.
• Support/manage the proposal review process with stakeholders to create clear recommendations for management. Ensure the evaluation is thorough and helps guide decision-making.
• Assist/collaborate with the IP team to identify and safeguard commercially valuable inventions by reviewing manuscripts and invention disclosures.

Requirements

• Recognized Diploma/Degree or equivalent, preferably from a science or business-related discipline
• Minimum 4 years of prior working experience in Project Management and Intellectual property will be beneficial
• Proficient in Microsoft Office
• Fresh graduates with positive working attitude will also be considered

Salary and benefits are commensurable to educational qualifications and working experience of the candidates. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals may apply by sending their curriculum vitae to career@tll.org.sg.

For more info, please refer to our website: www.tll.org.sg.

(Please note that only shortlisted candidates will be notified.)

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Assistant Manager / Senior Executive, Fundraising is responsible for developing and implementing effective fundraising and engagement activities.

Reporting to the Director, Fundraising, the right candidate will nurture philanthropic affinity among supporters and the public for the organisation's causes Disability, Early Intervention for Children Families, Seniors and Therapy.

This candidate will be keen to be part of a dynamic team whose work will impact individuals, families and communities in need.

Key Responsibilities:
Fundraising Communications

• Write and produce compelling donor communications such as proposals, presentations, impact stories, gift reports and other donor-related collateral.
• Engage internal stakeholders to conceptualise and develop communications collateral for fundraising and donor relations.
• Develop social media content.

Fundraising and Donor Relations

• Assist to develop and implement fundraising strategies to cultivate and secure funding from individuals, corporations, foundations and the public. These include initiatives, events, sponsorships and engagement activities.
• Plan and execute donor relations events and activities to steward donors with meaningful donor experiences and touchpoints

Admin and Operations

• Support in administration and operations of fundraising department.
• Draft and implement processes, workflow and SOPs for best practices in fundraising and donor relations.
• Prepare updates / reports for internal reporting.
• Track and analyse fundraising strategies, donors and giving trends.
• Ensure compliance to donor intent and data protection in gift administration.
• Plan and manage budget for events / activities.
• Coordinate and draft minutes for quarterly Fundraising Committee meetings.
• Any other duties assigned.

• Degree in Arts & Social Sciences / Business / Communications / Marketing / Media / Social Services.
• Minimum 5 years' work experience, preferably in a similar capacity.
• Preferably with experience in budgeting for fundraising, donor relations and communications activities.

Key Qualities and Competencies:

• Exceptional verbal and written communication skills, with proven ability in developing content for printed and online platforms.
• High emotional intelligence and strong interpersonal skills to engage internal and external stakeholders.
• Strategic, analytical and meticulous, with solid event and project management skills.
• Resourceful self-starter, who takes initiative and is service-oriented.
• Creative with the courage to push boundaries.
• Ability to manage multiple projects concurrenly.
• Proficient in Microsoft Office.
• A passion to serve in the social service sector.

Description

• The Compensation team is looking for an innovative compensation professional to support a develop the global compensation philosophy and strategy.
• The successful candidate will partner with the Compensation team to design, assess, and implement compensation programs organization wide.
• The successful candidate will play a key role in the design, assessment, and implementation of organization compensation programs.
• The key responsibilities include:
• Maintaining and administering key compensation databases and tools
• Gather and analyze compensation data to perform analysis and support business needs
• Participating in compensation surveys and providing analysis of competitive positioning
• Contributing to the development of base salary, bonus, and equity programs
• Contributing to the development of compensation policies and practices
• Performing staff support activities to develop, implement, and administer job architecture and compensation policies and programs
• Assisting with the annual compensation planning process
• Build and maintain relationships with key internal and external partners and vendors

Requirements

• Min 5+ years of experience as a compensation analyst/ Manager, consultant, or similar role
• Exceptional knowledge of Excel
• Demonstrated analytical skills
• Strong interpersonal skills
• Excellent communication skills
• High integrity and ethics in handling confidential information

Preferred Qualifications

• Highly collaborative style and strong team orientation
• Energetic, self-starter with the ability to successfully manager multiple priorities in a complex, matrix and fast-paced environment
• Ability to get involved in the details while maintaining broader view
• Attention to detail and commitment to excellence

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description

• The candidate should be familiar with the Singapore AEC (Architecture, Engineering & Construction) industry.

• The candidate shall have sales experience with the main contractor, sub-contractor, Consultant, Archi firm, etc.

• The candidate will be involved in selling BIM services (such as On-Site BIM modelling services) and digitalization products (such as digitalization platforms).

• In-depth knowledge of our BIM products as well as other BIM products in the Singapore AEC market while liaising with clients and would be advantageous.

• Make appointments and demonstrate our excellent BIM software presentations for customers.

• Develop and acquire new customers from our target market segment (Main contractors, sub-contractors, M&E contractors, and QS Consultants) and your own resources over the telephone, e-mail, and outdoor visiting.

• Provide pre-sales our BIM software consultant and after-sales support for our BIM software implementation.

• Provide sales and basic service support to identify potential clients and develop new accounts.

• Excellent negotiation and follow-up skills.

• Generate weekly sales reports and budget projections for management.

Requirements

• Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants, and building owners in Singapore.

• Preferably with AEC industry-experienced candidates.

• Diploma/Degree Holder in the Built Environment Sector.

• With a minimum 4 years of sales or B2B experience in the AEC industry.

• Take the initiative to understand the in-depth knowledge of our BIM products as well as other products in the market while liaising with the client.

• Proficiency knowledge in Microsoft Office and Excel.

• Highly sales-driven and confident self-motivated.

• Proactive and able to work independently.

• Practice integrity and high dedication.

• Excellent interpersonal, communication and presentation skills

JOB DESCRIPTION

· Responsible for generating new business in the Facilities Management of Buildings/Infrastructures.

· Form and build relationships with new and existing customers including developers, facilities owners and FM companies.

· Form and build relationships with new and existing technology solution partners.

· Responsible for meeting targets/KPIs set out by management on a monthly/quarterly basis

· Work closely with other relevant departments to assess clients’ needs and propose solutions to meet these needs.

· Work closely with marketing to sell the benefits of our unique range of products and packages

· Support branding and business development in new domains or markets.

· Create a sales pipeline, working from prospect lists, cold calling, networking and conducting independent research.

· Attend industry functions such as trade shows, conferences and webinars and provide feedback on market trends, opportunities for businesses and partnerships.

Job Requirements:

· Diploma/Degree holders in related disciplines

· Candidate must have strong sales/business development skills and should have experience in the construction industry. Experience in Facilities Management will be an advantage

· Possess at least 2 years of working experience in sales/business development.

· Possess good interpersonal skills

· Good communication, written and presentation skills.

· A proactive attitude and ability to work independently or within a team

· Desirable requirements:

· Knowledge of AEC Software and BIM technology

· Knowledge and/or interests in IoT, AI, ML and Computer Aided FM systems.

· Proficient in Microsoft word, Excel and Power point

What will you do?

• Design and implement editorial strategy for relevant Marketing Framework scope.
• Deliver impactful stories and editorial content supporting Group priorities.
• Contribute to increasing the understanding of the business strategy for internal teams and the Group's priorities for external stakeholders
• Operationalizing a continuous dialogue with all stakeholders
• Promoting the group's brand and protecting its reputation
• This is a hands-on, individual contributor role, drawing on resources from Global Brand and Communications organization, supporting the EVP International Operations with thought leadership, blog writing, presentation preparation, speech writing and panel speaking support etc.
• International Operations includes Middle East and Africa, South America, Pacific and Greater India regions.
• Whilst working closely with the EVP Int Ops, this role officially reports to the SVP Global Marketing. This role will be based in Singapore and accountable for Internal communications activity for the International Operations Global Marketing team.

What qualifications will make you successful for this role?

• Bachelor’s Degree or equivalent in Communications, Journalism, Marketing or related disciplines.
• 10 to 15 years of experience in communications / marketing in global companies/journalism
• High calibre writing is a must
• Best-in-class communication skills, strong internal and external stakeholder management experience and the ability to build relationships to navigate a complex global matrix organization.
• A natural curiosity for business, the ability to assimilate information quickly and an understanding and keen interest in the energy transition, electrification and sustainability issues will be required
• 1- 2 yrs of experience working with an executive committee member for their social media, internal and external communication and thought leadership
• Have a strong network in the global internal communication team 1-2 years work experience working in Global Communications
• Knowledge of SE Sustainability commitments and initiatives, ability to effectively communicate them both internally and externally
• Demonstrated ability to write and manage social media blogs, create presentations to be made by EVP to external stakeholders in alignment with our Global Brand and Communications guidelines

What you get to do in this role:

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.