Total 1,973 Manager it technician job vacancies in Singapore

☑ AWS + Performance Bonus

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Overseeing software application functionality
• Lead a team of IT Engineers in support & operations of IT applications.
• Assess system performance and recommend improvements
• Develop IT policies and practices

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Position Summary
As an IT Helpdesk Manager, you are responsible for leading a desktop support team, ensuring timely and effective resolution of IT support requests and incidents. IT helpdesk manager also responsible for overseeing, delegates, and participates in the diverse job tasks of the desktop support including but not limited to, hardware and software, printers, projects, and related IT equipment.

Key Responsibilities

• Lead and manage a team of desktop support engineers, providing guidance, support and mentorship.
• Plan, coordinate, and prioritize team activities to ensure timely and effective resolution of IT support requests and incidents.
• Setting performance goals and conducting regular performance evaluations.
• Develop and maintain IT SOPs, documentation, and asset inventory.
• Facilitating communication between the helpdesk team and other departments within the organisation.
• Providing regular updates to management on helpdesk performance and key metrics.
• Staying informed about industrial best practices and emerging technologies will enhance the helpdesk’s capabilities.
• Monitor and report on SLA related to desktop support service levels, team productivity, and customer satisfaction.
• Assist in quotation and purchase requisition for IT purchase request.
• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Troubleshoot and resolve end user application issues, maintain, and update technical support documentation.
• Engaged in internal EUC projects, PC/Laptop purchase, part replacement / repair for end user computing devices.
• Assist in the testing and rollout of the software / patches to all PCs.
• Proactively monitor, identity, investigate and resolve technical issues.
• Understand the user’s requirement, provide recommendation and solution to the user within SLA.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
• Conduct regular team meetings to communicate updates, provide training and knowledge sharing, and foster a positive team culture.
• Participate in hiring and onboarding activities, including conducting interviews, and training new team members.
• Stay up to date with industry trends, emerging technologies, and best practices in desktop support and service management.
• Developing and implementing efficient helpdesk processes and workflows.

Requirements

• Bachelor’s degree in engineering, Computer Science, IT or similar.
• Strong oral and written communication skills with demonstrated abilities to communicate with other department team members.
• Minimum more than 10 years of experience in End User support environment.
• Minimum 5 years of management experience that demonstrates proficiency in leadership techniques and management of resources.
• Hands-on experience with a wide variety of computer software, hardware and peripherals including AV/VC systems.
• Work experience in 24x7 manufacturing environment is an added advantage.
• Good interpersonal skills for customer relations.
• Ability to work under pressure.
• Strong analytical and problem solving/troubleshooting skills, combined with ability to provide quick resolution to problems.
• Knowledgeable in-service desk systems and IT tools.
• In-depth knowledge of servers and network, data organization, and both hardware and software.
• Must be team-oriented, possess a positive attitude and work well with others.
• Have a genuine passion for providing excellent customer service and a problem -solving attitude.

☑ AWS + Performance Bonus

☑ Family Friendly Environment

☑ Near MRT

Job Description:

• Responsible for a team of system engineers who assess IT systems, determining problems and provide solutions
• Provide guidance on upgrading & maintaining of IT application systems
• Brainstorming future improvements to the IT system

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

☑ AWS + Performance Bonus

☑ Hybrid WFH

☑ Near MRT

Job Description:

• Lead a team of IT Business Analysts and Software Engineers in new IT application projects
• Monitor IT project from inception till completion/handover
• Making sure all project milestones are met/exceeded and within budget
• Creating a detailed business analysis, outlining problems, opportunities and IT solutions

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

☑ AWS + Performance Bonus

☑ Family Friendly Environment

☑ Near MRT

Job Description:

• Overseeing software application functionality
• Lead a team of IT Engineers in support & operations of IT applications.
• Assess system performance and recommend improvements
• Develop IT policies and practices

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Job Responsibilities:

• Assist in the formulation of ICT security strategy and work plan, in alignment with strategic plans.
• Assist in providing security governance, enforcing cyber security risk assessment and risk acceptance from stakeholders.
• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Any other adhoc duties as assigned.

Job Requirement:

• Preferably ‘Certified Information Systems Security Professional’ (CISSP), ‘Certified Information Systems Auditor’ (CISA) or ‘Certified Information Security Manager’ (CISM).
• 5 years of experience related to information security and working knowledge of ICT operations, security policies and procedures.
• Good interpersonal and communication skills to provide support to end users.
• Possess a strong sense of responsibility, initiative and resourcefulness as well as a keen interest in problem-solving.
• Experience in cybersecurity in government and non-profit organisations is preferred.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

We are looking for Product Manager to join Singapore government agency!

• Attractive salary package with employment benefits (up to 21 days leave & medical insurance etc)
• Be part of the team to manage meaningful products and platform for public good
• 1 year contract (subject for extension)

Responsibilities:

• Collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements
• Work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products
• Develop the product strategy and roadmap, manage stakeholder engagement/change management
• Designing, developing and managing activities from product definition & planning to production and release
• Analyse product performance and redesign as required
• Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support
• Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements

Requirements:

• Singaporean only
• Minimum 5 years of relevant working experience in project/product management, preferably in handling government project
• Strong vendor and stakeholder management
• Experience in develop product strategy & roadmap
• Candidates with experience in handling projects involving Agile, Cloud, Design Thinking will an added advantage
• Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master.
• Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form

Interested candidates may apply via email to [email protected] (indicating Job ID J43588 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: IT Audit Manager
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 9,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage and lead the team in technology risk consultancy services in Singapore and overseas engagements.
• Strong understanding of business and IT processes, information system management, IT governance, and security-related risk and controls with the ability to recommend opportunities for control improvement.
• Perform IT/IS audit, IT risk assessment or security/vulnerability assessment to review and analyse the security risks, issues and impact on the business.
• Deliver findings and reports on work assignment status and recommendations to the management.
• Build and nurture positive working relationships with clients with the intention of exceeding their expectations.
• Any other assignments and tasks from the superior which deem to be appropriate and relevant.

APPLY NOW!!!

• Graduate in Computer Science / Engineering / Information Systems / Information Technology or relevant.
• 5 - 8 years of relevant experience in Information Technology/Cyber Security and/or in IT Security Administrator, IT / IS audit and IT risk assessment.
• Strong understanding of business and IT processes and security-related risk and controls

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

☑ AWS + Performance Bonus

☑ Family Friendly Environment

☑ Near MRT

Job Description:

• Lead a team of IT Business Analysts and Software Engineers in new IT application projects
• Monitor IT project from inception till completion/handover
• Making sure all project milestones are met/exceeded and within budget
• Creating a detailed business analysis, outlining problems, opportunities and IT solutions

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 3 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Responsibilities:

• Accountable for sales of ERP Solution to achieve sales targets set.
• Identify potential markets, develop account development plans, and formulate sales strategies.
• Identify the demands of the customer and work closely with ERP consultants.
• Responsible for full sales cycle from prospecting to closing of sales deal.
• Establish and maintain good client relationships.

Requirements:

• Bachelor or Business Administration, Information Technology, Industrial Engineering or equivalent
• At least 3 - 5 years of B2B sales experience in ERP solutions.
• Prior knowledge of ERP/ HCM packages such as SAP, Oracle, or Microsoft Dynamics will be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Gain a deep understanding of customers' business and strategic requirements.
• Influence customers' plans and budgets by providing valuable insights and recommendations.
• Design innovative solutions that meet customer requirements while considering competition, profitability, and feasibility.
• Influence key decision-makers and stakeholders involved in the customer's decision-making process.
• Effectively communicate the value and benefits of our products and solutions.
• Establish and nurture trust-based relationships with customers, our organization, and relevant vendors.
• Drive lead generation initiatives and successfully convert leads into valuable opportunities.
• Develop and execute solution strategies to drive business growth and market success.
• Continuously monitor industry trends and market dynamics to stay ahead of the competition.
• Collaborate with cross-functional teams to ensure seamless execution and delivery of solutions.
• Provide strategic, guidance and support to internal teams and stakeholders.
• Prepare and present comprehensive reports and updates to senior management.

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 4 years of relevant sales experience in the IT industry

• Opportunity to work on cutting edge Technologies
• Newly created role

About Our Client

Our client is a Central Asian bank embarking on a strategic expansion into Singapore and China, underscoring their commitment to global growth. With ambitious plans set for the next five years, they aim to establish a strong presence in these key financial markets

Job Description

As a Head of IT , you will be responsible for:

• Strategy and Compliance:Devise IT strategy, ensuring compliance with policies and regulations.
  Coordinate with Head Office stakeholders for deployment.
  
• IT Operations Management:Manage MISYS applications, network equipment, and resolve issues.
  Procure and manage IT inventory.
  
• IT Project Management:Lead project implementation, coordinate with stakeholders and vendors.
  
• People Management:Allocate responsibilities, provide coaching to the IT team.
  
• BCM and Disaster Recovery:Update BCP and DRP, conduct regular drills.
  
• IT Vendor Management:Develop and manage vendor contracts, liaise for IT purchases and maintenance.
  

The Successful Applicant

* Bachelor's degree in Business IT

* At least 10 years of experience in IT management within a corporate setting, preferably in financial institutions

* Essential to have proven experience working in South Asian organizations, serving as the key liaison between the Headquarter and local offices

What's on Offer

You will have the opportunity to work with cutting-edge technology and tackle challenging projects that will keep you engaged and motivated. What's more, our client has an excellent track record of promoting from within, providing you with the opportunity to build a long-term career with the organization while advancing your professional goals.

· Position: Account Manager

· Location: Jalan Bukit Merah

· Working hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $4,800 + ATTRACTIVE Commission + Allowances + Performance Bonus

· Duration: Permanent

· Industry: IT Solutions

Main Responsibilities:

· Prospect, identify and establish new customers

· Plan and execute sales strategies to achieve the sales quota.

· Work with cross-functional teams involving Pre-Sales, Marketing, and Consultants to develop integrated IT solutions for both existing and new clients

· Effectively manage and drive the sales cycle from prospection through to successful closure

· Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community

· Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment

· Ability to build rapport and collaborate with others within the company and externally

· Any other tasks assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma/Degree in IT/Engineer or Business Administration

· Preferably 1 to 2 years experience in IT sales

· Can work in a fast-paced environment

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

To execute and manage our BIM Placement Services. The candidate must be willing to work in a challenging, fast-paced environment with an out-of-the-box approach, proactive, result-oriented and able to meet various deadlines and reporting requirements. The ideal candidate should have the ability to coordinate smartly with the clients for the placement.

The candidate should be familiar with Singapore AEC (Architecture, Engineering & Construction) industry especially BIM/digital technology for contractors, consultants, and building owners in Singapore.

Responsibilities

• Manage the complete process of hiring candidates by contacting employers, receiving vacancies information, offering shortlisted candidates, managing the interviews, managing the issuance of appointment letters, and following up with employed candidates for monitoring requirements and other feedbacks.
• Ensure continued employment status of placements for a specific period.
• Keep close contact with important clients and keep on increasing personal contact with effective clients.
• Supervise Placement staff and deploy them to their respective sites.
• Understand the database of the candidates and clients.
• Manage the BIM Staffs and monitor their achievements for any future increment.

Requirements

• Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants, and building owners in Singapore.
• Diploma/Degree Holder with min 7 years of BIM Placement in the AEC industry.
• Take the initiative to understand the in-depth knowledge of our BIM products as well as other products in the market while liaising with the client.
• Proficiency knowledge in Microsoft Office and Excel.
• Highly sales-driven and confident self-motivated.
• Proactive and able to work independently.
• Practice integrity and high dedication.
• Excellent interpersonal, communication, and presentation skills.

Job Description:

• Work with Regional and Local teams to deliver quality and secure IT services that meet local business needs and regulations.
• Communicate regularly to promote the technology department and its services.
• Lead local IT teams to function as a single, high-performing unit.
• Collaborate with vendors to manage cost-effective IT services.
• Track performance metrics for continuous improvement.
• Coordinate key initiatives between Regional and Local teams.
• Implement Problem and Incident Management processes.
• Develop and maintain IT documentation and procedures.
• Promote operational excellence across IT operations.

Job Requirements:

• Bachelor's or Master's degree in Computer Science or equivalent.
• Over 8 years of IT experience, with 3 years in regional IT client services management.
• Experience leading diverse IT teams.
• Knowledge of IT governance, project management, and vendor management.
• Familiarity with IT technical aspects and certifications (e.g., ITIL, Microsoft).
• Flexible to travel up to 25-30% of the time

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Responsibilities:

• Gain a deep understanding of customers' business and strategic requirements.
• Influence customers' plans and budgets by providing valuable insights and recommendations.
• Design innovative solutions that meet customer requirements while considering competition, profitability, and feasibility.
• Influence key decision-makers and stakeholders involved in the customer's decision-making process.
• Effectively communicate the value and benefits of our products and solutions.
• Establish and nurture trust-based relationships with customers, our organization, and relevant vendors.
• Drive lead generation initiatives and successfully convert leads into valuable opportunities.
• Develop and execute solution strategies to drive business growth and market success.
• Continuously monitor industry trends and market dynamics to stay ahead of the competition.
• Collaborate with cross-functional teams to ensure seamless execution and delivery of solutions.
• Provide strategic, guidance and support to internal teams and stakeholders.
• Prepare and present comprehensive reports and updates to senior management.

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 4 years of relevant sales experience in the IT industry

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

KEY RESPONSIBILITIES

• Provide support and subject matter expertise to users, company employees, contractors, suppliers, or customers.
• Maintain professional channels of communication at all levels across the business to facilitate and meet expectations with optimum levels of quality and service delivery.
• To improve overall team performance through high levels of engagement, contribution, and individual development plans.
• Manage company information technology infrastructure and computer systems.
• Review the relevant metrics and provide specific inputs to the service team to account for the same while defining the monitoring and reporting framework.
• Identify the training requirements are provide inputs to individuals in the team to sustain and improve the team competency.
• Consolidate and review the available operations statistics and provide inputs, review the utilization to endure optimum utilization of data communication assets and that business needs are met.

KEY QUALIFICATIONS

1. REQUIRED KNOWLEDGE AND SKILLS

• Experience using forms, fields, custom records, and workflows to manage unique business requirements within the ERP System
• Excellent Communication Skills, someone who is comfortable in making tough business decisions.
• Strong client/stakeholders’ relations with the ability to foster long-term relationships with internal teams and external teams.

2. EDUCATIONAL BACKGROUND

• Bachelor’s degree in computer science, Information technology or Computer Engineering

3. PREVIOUS WORK EXPERIENCE

• Minimum of 5 years of experience in IT Management or any similar role
• Experience leading and developing a support team in a managed service environment

Job Description

· The Sales Manager will be responsible for the sales performance of the company’s BIM software and BIM services businesses.

· The candidate will be engaged in selling BIM services (such as BIM modeling services) and digital solutions such as ArchiCAD, Fuzor and Construction Cloud solutions..

· Must have In-depth knowledge on our BIM products as well as other BIM products in the Singapore construction market while liaising with clients and would be advantageous.

· Make an appointment and demonstrate our excellent BIM software and services to our customers.

· Provide pre-sales consultations for potential clients and after-sales support for our BIM services and software implementation.

· Provide sales and basic service support to identify potential clients and develop new accounts.

Responsibilities

· Achieve quarterly and annual sales targets in the respective software and BIM services segments assigned

· Manage the entire process of turning sales opportunities to leads and to closure of deals.

· Communicate and coordinate with relevant team members to develop solutions and services that meet clients’ real needs at a competitive but profitable price.

· Monitor quality of service and manage client’s expectations during contract implementation.

· Identify and propose new potential business deals by contacting potential partners and clients.

· keep tab and understand the technology trends, business environment and competition in the relevant segment.

Requirements

· Good domain knowledge of the AEC consultancy and construction industry, especially BIM/digital technology for contractors, consultants and building owners.

· Preferably with at least 6 years of construction industry experience working with contractors and/or consultants. At least 3 of these years should be in sales position.

· At least a recognized Diploma in architectural, engineering or construction subjects. Having Diploma and/or certificates in BIM or IDD (Integrated Digital Delivery) will be strongly preferred.

· Experience and familiarity with solutions like ArchiCAD, Fuzor, and Construction Cloud Services will be highly regarded.

· Excellent interpersonal, communication and presentation skills.

· The candidate is expected to have a high standard of personal and professional integrity.

Accountabilities & Tasks:

• Lead the collective charge in elevating our global IT security posture, partnering with talented teams both at HQ and in our diverse subsidiaries.
• Act as the bridge builder between headquarters' IT Planning Group and our subsidiaries, empowering them through collaboration and knowledge sharing.
• Coach and mentor team members towards service excellence, performance optimization, and strategic resource management.
• Plan, coordinate and facilitate end-to-end IT project management, from support and maintenance to seamless system upgrades, ensuring open communication and alignment across teams.
• Develop meticulous IT plans and budgets, working closely with stakeholders to ensure cost-effective solutions that meet critical business needs.
• Enforce a robust change control culture within the project life cycle, proactively mitigating risks through collective brainstorming and shared decision-making.
• Keep all stakeholders informed with timely reports on project progress, identifying potential hurdles and implementing solutions that pave the way for success through collaborative problem-solving.

Job Requirements:

• Minimum 8+ years of experience in IT infrastructure operations (network, system, security) with Global or Regional exposure and experience.
• A proven track record of successful project management (mid- to large-scale).
• Budget planning, cost forecasting, and critical path expertise.
• A keen eye for designing and implementing secure, high-availability IT solutions.
• Familiarity with medium/large-scale server and network administration.
• Strong communication skills in Japanese language (Both written and verbal) are essential for effective collaboration / communication with counterparts from headquarters in Japan.

• Manage backlog & stakeholder, clear understanding of the delivery and it’s ROI to prioritize work clearly for the cross functional team to deliver together
• Gather detailed requirement from business lead for analysis, collaborate with stakeholders for UI of signoff CJ, Data equirement, copytext, notifications templates, review for error scenarios etc
• Work closely with development to clarify requirements & ensure priorities are clear and provide SME knowledge where required
• Create the release plan with scrum master, with details on UAT, testing strategy, coverage, entry and exit criteria to implementation approach
• Manage sprint activities from sprint grooming, prioritisation, refinement, demo and related ceremonies
• Oversee delivery execution from QA resourcing. quality , sprint demo, status reporting from velocity to aging tickets and escalation where required.
• Manage allocated testing budget
• Provide UAT signoff against agreed exit criteria and track agreed open items
• Prepare Go Live plan , soliciting for LV support, arrange for KT to touchpoint and BAU support
• Support GO Live implementation and post production issues from troubleshooting, investigation and deployment within warranty period

Responsibilities

• Provide inputs and support to develop the programme management framework, templates, tools and systems to deliver cost, time and quality metrics.
• Design training programme to enable effective application of programme management framework across the organisation.
• Develop the integrated programme plan including detailed activities, resource planning, cost estimation for projects.
• Work with stakeholders to establish and gain consensus on programme goals, objectives, and deliverables.
• Oversee team management including budgets, forecasting, work allocations and staffing.

Requirements

• Diploma/Bachelor's Degree in IT/Engineering or related equivalent field
• 3 to 5 years of SAP HANA experiences
• Strong understanding of SAP modules and processes, with the ability to analyse and interpret complex business requirements.
• SAP Certifications is a plus but not mandatory.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R22108000

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