Total 143 public relations executive job vacancies in D26 Upper Thomson, Springleaf

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

You are required to establish and maintain effective relationships with specialist doctors, provide support to doctors including timely updates and promotion of hospital's services and capabilities. You will need to act as a bridging agent between Thomson Medical Centre (TMC) and the various doctors/staff.

PRIMARY DUTIES & RESPONSIBILITIES

• Establish and maintain effective relationships with specialist doctors.
• Maintain regular contact with doctors, establish close rapport including addressing any feedback on matters in relation to hospital services.
• Provide support to doctors including timely updates and promotion of hospital's services and capabilities.
• Resolve doctor-related matters and provide regular updates at Doctor Relations meetings.
• Facilitate the orientation of all hospital services to newly accredited specialists.
• Prepare weekly and monthly Doctors' Report.
• Contribute as a team to the targets set for deliveries and admissions through proactive initiatives to motivate patients to choose TMC as their preferred hospital.
• Engage and expand the pool of O&G in private practice to send Deliveries and Gynae cases to TMC.
• Recruit new doctors to take up clinic space in TMC.
• Lead the development of new doctor initiatives independently and organize regular doctor networking events.

SECONDARY DUTIES & RESPONSIBILITIES

• Identify areas of improvement to delight and elevate specialist/customer overall experience.
• Provide supportive role to hospital staff, i.e. corporate events, public talks, medical events (CME talks).
• Assist and deliver festive goods to doctors and clinic staff (e.g. Nurses' Day, Christmas, Chinese New Year and Mooncake festival).
• Any other duties and responsibilities that may be assigned by the Reporting Officer and company from time to time based on the company's needs.

REQUIREMENTS

• Degree in Healthcare Administration, or related field.
• Minimum 5 years of experience, relevant experience in healthcare and hospital services advantageous.
• Strong leadership communication, interpersonal, and relationship-building skills.
• Analytical, with good problem-solving skills.
• Ability to work independently and as part of a team, motivating and collaborating with other business department.
• Strong organization and time management skills.
• Proficient in Microsoft and data analysis tools.
• Action orientated with ability to work quickly and efficiently in a fast moving environment.
• Proactive attitude with good initiative.

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Responsible for all day-to-day operations of the company's owned e-commerce system, including responding to customer queries, relevant documentation, and liaising with internal and external stakeholders and partners for order fulfilment.
• Support the e-commerce strategy, including web development to enhance to e-commerce site, content management, pricing management, sales materials and ensure best practice is maintained across the website.
• Managing and working with wider teams, partners and vendors.
• Collaborate with marketing team to create a comms strategy to increase sales by driving awareness of the platform and drive conversion.
• Plan, implement and track sales to optimize results and meet commercial goals and KPIs.
• Other adhoc tasks as assigned from time to time by your Reporting Officer.

• 2 - 3 years of working experience in E-Commerce Channel Management.
• Hands-on experience with Adobe Experience Manager and Adobe Commerce (Magento).
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and stakeholders.
• Meticulous with exceptional attention to detail.
• Strong analytical skills and data-driven mindset, ROI driven.
• Strong project management abilities, including the coordination of multiple tasks and stakeholders and the ability to manage deadlines.
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required.
• Work location: Expo.

1. Accounts Payable and Receivable. Process invoices, payments, and receipts related to accounts payable and accounts receivable functions. This includes accurately recording transactions, reconciling accounts, and ensuring timely payments and collections.
2. General Ledger Maintenance. Assist with the maintenance of the general ledger by recording financial transactions, posting journal entries, and updating ledger accounts. This involves ensuring the accuracy and integrity of financial data in the general ledger.
3. Financial Reporting. Support the preparation of financial reports, such as income statements, balance sheets, and cash flow statements, under the guidance of the accountant. This may involve gathering data, performing calculations, and organizing information for reporting purposes.
4. Bank Reconciliation. Reconcile bank statements with the company's accounting records to ensure that all transactions are accurately recorded and accounted for. This involves comparing bank balances, identifying discrepancies, and resolving any outstanding items.
5. Budgeting and Forecasting. Assist in the budgeting and forecasting process by gathering relevant financial data, analyzing trends, and preparing budget schedules and reports. This may include variance analysis to compare actual performance against budgeted amounts.
6. Financial Analysis. Conduct financial analysis to assess the company's financial performance and identify areas for improvement. This may involve analyzing financial ratios, profitability metrics, and other key performance indicators to provide insights to management.

We invite highly motivated professionals to join our team, and together you will;

• Assist in preparation of monthly and quarterly financial and management reports.
• Assist in cash flow management, including preparation of monthly bank reconciliations.
• To assist in monthly budget and bank reconciliation
• Minimum Diplomaholder in Accountancy/ LCCI/ Partial ACCA/ CAT
• At least 2 years of working experience in the related field for this position
• Able to work independently
• Able to keep full set of accounts and proficient in XBRL
• To maintain a filing system
• To handle GST reports
• Experience in Payroll will be great
• To assist in monthly budget and bank reconciliation
• Knowledge of Quickbooks accounting system.
• Proficient in MS Office applications.
• Responsible, meticulous and having strong initiative.
• Able to communicate well in English
• Good communication and interpersonal skills

If you are a team player and meet the requirements of the above position, please submit a detailed resume, stating your current and expected salary to:

[email protected]

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified)

About the Role:

• Lead a team of property officers and work closely with the Member of Parliament and grassroots leaders in the management of the common areas of the public housing estates.
• Manage the team in achieving key performance indicators as required in property management and compliance to relevant government regulations.
• Work closely with the various grassroots organizations and government agencies on projects to enhance the living environment.
• Plan and implement the Town Councils’ improvement programmes and exercise prudent budgetary control.
• Engage, manage residents’ feedback and to carry out random call back service to residents when the feedback is resolved.
• Assist the PR Team and grassroot leaders to organize grassroot activities.
• Attend MP’s house visits, grassroots and project meetings after office hours when required.
• Attend to urgent cases referred, grassroots leaders and EMSU.
• Do cross audit of estate inspections, arrears visitations and special duties when assigned.
• To be Secretary of assigned subcommittee and follow up on the various projects and as and when special duties assigned.
• Assist General Manager in managing the Town Council and complying with Town Council’s governance and achievements.
• Perform any related duties as required and directed.
• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

About You:

• Proven track record as a PO or SPO in township management.
• Demonstrate positive service attitude and good track record of serving residents and grassroots organizations. Compliments received by residents or GRLs will be an advantage.
• Able to communicate and connect well with external stakeholders and internal customers.
• Demonstrate good teamwork and willing to assist new colleagues.
• Diploma in Building, Building Maintenance/ Management, Facilities Management, or other approved qualifications preferred but not mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job responsibilities:

• Developing and implementing daily operational plans and schedules for horticulture and arboriculture activities, ensuring efficient and effective delivery of services.
• Conducting thorough tree inspections and preparing detailed visual assessment reports to identify any issues or concerns.
• Providing exceptional customer service by responding to client inquiries, addressing feedback, and maintaining open communication channels to ensure high levels of satisfaction.
• Managing administrative tasks, including email correspondence and filing, to maintain efficient office operations and ensure timely submission of reports.
• Coordinating with internal and external stakeholders on arboriculture and horticulture-related matters, including inquiries, feedback, and complaints, to ensure seamless communication.
• Oversee the progress of landscape works and maintenance projects, ensuring timely completion and adherence to quality standards.
• Supervise staff to ensure correct maintenance methods are employed and safety procedures, protocols, and guidelines are adhered to at all times.
• Generate innovative landscape solutions to improve the overall outcome of work sites.
• Possess a basic understanding of plant disorders and plant health management.
• Enforce workplace safety and health regulations on site to ensure a safe working environment.
• Assist with ad-hoc sales support as needed.

Requirements:

• Diploma and above in Horticulture, Landscape Management, or a related field (Advanced diploma/certificate in Landscape Supervision or Management from a accredited institution
• At least 3 years of experience in a relevant role, preferably in horticulture or arboriculture
• Proficient with MS Office
• Thorough understanding of tree risk management and maintenance principles and practices
• Familiarity with tropical tree species and their characteristics
• Excellent written communication skills, with the ability to produce clear and concise reports

Professional Certifications:

• Class 3 driving license
• ISA Certified Arborist certification (or equivalent) is an asset

Job Description: Administrative Executive

Position Overview: The Administrative Executive is a key support role responsible for providing administrative and organizational assistance to ensure the smooth functioning of the organization. This position requires a combination of administrative skills, attention to detail, and effective communication to support various functions such as coordinating office activities, events and logistics, fund management and assisting in day-to-day operations.

Key Responsibilities:

1) Office Management:

• Oversee and maintain office operations, including managing office supplies, equipment, maintain filing and facilities support.
• Handle incoming calls, emails, and correspondence, response or redirecting them as necessary.
• Coordinate meetings arrangement and external despatch.

2) Administrative Support:

• Assist in preparing presentations, spreadsheets, and data analysis.
• Assist in creating and updating organizational policies and procedures.
• Prepare reports, memos, and other business-related documents as required.

3) Financial Administration:

• Manage donations received by company
• Collate data for funders eg TBCHF, NCSS funding
• Creation of Purchase Order (PO), update Payment Voucher (PV).
• Assist with budget tracking & expense reports.

4) Events Management & IT Support:

• Coordinate and assist in organizing company events and workshops. Support all logistic and registration processes.

5) Any other duties as assigned by CEO/COO.

Job Requirements:

• Diploma holder with 5 years of working experience in a similar capacity.
• Prior experience working in a charity or social work environment would be an advantage.
• Highly resourceful, excellent administrative and organisational skills.
• Proficient in MS Office (Word, Excel, PowerPoint) and Social Media.
• Strong communication and interpersonal skills.
• Strong problem-solving skills, multi-tasks and adaptability.
• Ability to work independently and collaboratively in a team environment.
• Able to work on weekends for events management, if required
• Open to locals and PRs in Singapore only.

Job Description & Requirements

Account Assistant Roles & Responsibilities·.

Prepare and provide invoices to customers through multiple channels (e.g. mail, e-mail etc.).

· Issue customer account statements.

· Perform AP/AR function.

· Answer and resolve any queries received from customers regarding billing.

· Send reminders, and contact customers for follow-up on payments.

· Assist with other administrative tasks as required.

. Match/Check Delivery Order/Purchase Order/Tax Invoice.Required Skill(s)·

. Candidate must possess minimum LCCI dipolma;

· At least 2 years of working experience in a related field is preferred;

· Excellent time management and organization skills;

· Proficient in MS Office is a must;

· Proactive and mature working attitude;

· Ability to communicate with our customer/supplies.

· Able to work 5.5 days with alternate Saturday off.

You will provide administrative support to the nursing department and reporting to the Director of Nursing to ensure smooth running of the office. Administrative duties include collation and submission of data to relevant stakeholders, scheduling of meetings and booking of rooms, maintaining databases or records, minutes recording, application of relevant equipment or access for nurses. You will also be involved in the major events and projects as well as provide other administrative support for the department.

Requirements

• Recognised Diploma in Business or its equivalent with at least 2 years’ of relevant working experience
• Good interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Power point)
• Good oral and written communication skills

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

· Answer telephone calls, and schedule patient appointments

· Answer queries about the clinic.

Administrative Duties:

· Obtain, key and maintain patient data records

· Provide clear guidance on basic clinical procedures

· Assist in patient health insurance claims process

· Assist in online billing system and claiming for panel insurances

· Manage internal and external communications

· Arrange hospital admission, laboratory, and imaging services when required

· Assist in the mediation process between patients and healthcare providers

· Manage the clinic's inventory count and assist to order stock and supplies when low.

· Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

· Dispensing of medications

· Financial counselling

· Chaperone/Accompany the Doctor during consultation when required

· Ensure the safety and cleanliness of the premises and consultation rooms

· Sterilize medical equipment and sanitize designated areas.

Job Requirements:

· Minimum ‘O' Levels or equivalent

· Relevant experience in clinic / healthcare setting preferred.

· Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public

· Excellent written and verbal communication skills.

· Excellent organizational skills to ensure that quality services are provided.

· Knowledge of procuring supplies and equipment.

· Proficient in billing and negotiating with suppliers and vendors.

· Computer literate/savvy

· Able to work on weekends

LEADING THE MARKET SINCE 1969 - Self-Adhesive Tape Manufacturer & Distributor

We are hiring and looking for resourceful and highly motivated individuals to join our expanding Marketing teams as:

Sales Executive

• GCE "O" / "N" Level
• Bilingual in English and Mandarin
• Possess own car
• Basic salary + Commission + Transport + Bonus etc

Responsibilities:

• Identify and pursue new business opportunities and developing strategies to increase sales.
• Manage and ensure achieving monthly sales target.
• Ensure consistent and abundant monthly sales in pipelines.
• Build and maintain excellent relationship with clients and business partners.
• Research and understand the changing dynamics impacting businesses.
• Generate creative ideas to capture additional market share.
• Open to Singaporeans only.

Requirements:

• Own car with minimum 3 years of relevant working experience in packaging industry preferred.
• Diploma or equivalent qualification in Sales and Marketing an advantage.
• Ability to identify and pursue new business opportunities and develop strategies to increase sales.
• Proficient computer skills, including MS Word ad Excel.
• Able to communicate in English and Mandarin to liaise with English / Chinese speaking associates.

Responsibilities:

• Programming and managing of daily operations for bunker tankers (loading and delivery)
• Ensure the ship voyage is performed efficiently and that costs are kept to a minimum
• Coordinate the day-to-day operational activities and liaise with external parties to ensure efficient commercial operations
• Update clients on ship activities, personnel, and fleet changes

Requirements:

• Min Diploma in any field
• Min 2 years experience with ship operations
• Effective communication skill
• Positive attitude and as a team player
• Good interpersonal skills and able to work well with others in a fast paced working environment

Queenie Chua

R24125459

1. Client Relationship Management:Build and maintain long-term relationships with clients and stakeholders.
   Ensure client satisfaction through effective communication and problem-solving.
   
2. Networking:Attend industry events, conferences, and meetings to expand professional networks.
   Collaborate with internal teams to address client needs and improve service delivery.
3. Goal Setting:Develop and implement strategies to achieve business growth objectives.
   Set performance targets and track progress.
   
4. Partnership Development:Explore and secure partnerships with other businesses to expand the company’s reach.
   Work with external vendors or collaborators on mutually beneficial projects.
   
   

Responsibility.

1.Generate leads through various channels such as cold calling, networking, and referrals.

2.Identify potential clients and understand their needs and requirements.

3.Present and demonstrate our products/services to prospective customers.

4.Negotiate and close sales deals to achieve monthly and quarterly sales targets.

5.Build and maintain long-term relationships with clients by providing excellent customer service and support.

6.Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.

7.Prepare paperwork, such as quotations, sales orders/purchase orders, and reports.

8.Work with Procurement Team to obtain the best price and terms to close sales.

9.Monitor and report on project progress, performance, and issues, and take corrective actions as needed.

10.Must be able to declare Import & Export permits.

11.Must possess valid Singapore Customs Declaration certificate.

Responsibilities:

Pre-Sales Support

• Support in market research to identify selling possibilities and evaluate customer needs
• Support Account Managers to develop specific sales strategies
• Join external meeting with Account Manager or Technical Manager for minutes taking
• Gather feedback from customers or prospects and share with internal teams

Post-Sales Support

• Support in provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with clients to understand and meet their needs
• Support in building and maintaining strong, long-lasting client relationships
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Review, follow-up pending orders and specific customers requests to ensure excellent customer service and customer experience

Requirements:

Min Diploma in Business Administration or related field.

Preferably experience from working in the Maritime Industry.

Proven experience as an Account Executive, or similar sales/customer service role

Outstanding knowledge of MS Office and CRM softwares

Excellent communication/presentation skills and ability to build relationships.

Queenie Chua

R24125459

Responsibilities:

• Conduct site recce and client briefings
• Back-end preparation and support of projects and events
• Ensure smooth operation of events
• Assist manager in servicing existing and new clients
• Follow up with clients on their enquiry of our products and services
• Co-ordinate with manager on daily on-site project work
• To be on-site to supervise the progress of work deployment
• Supervise, lead and manage operations team to ensure works are done in safe and timely manner, and per the client’s requirements
• Drive company lorry with care to transport goods and/or workers to various job sites (If applicant has driver licence)
• Handle ad-hoc administration duties

Requirements:

• Enjoy working outdoors
• Good learning attitude and keen to take on new challenges
• Good communication skills and hardworking
• Team-player with initiative and willing to take on responsibilities
• Able to work on weekend/Public Holidays should the need arise
• Able to work irregular hours should the need arise
• Proficient in MS Office applications

• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts

About the Role:

• Compile and maintain record of Urban Redevelopment Agency Approval approved use and registered unit numbers of the lettable premises. Assist with the change of use and unit number registration as an when required by the authority.
• To compile, provide and advise on M&E provisions of the lettable premises in preparation of rental of premises and others information on lettable premises as required by the authority.
• To prepared, attend and assist with the viewing of lettable premises, including but not limited to cleaning and prepare the premises (for vacant premises) prior to viewing, walkthrough, prepare any technical data as and when requested by the authority.
• Carry out joint inspections, walkthrough and testing of M&E equipment with vacating Tenants/Licensee to ensure reinstatement works and defects have been completed in accordance with requirements.
• Manage and ensure proper documentation of handling over lettable premises by vacating Tenants/Licensee to the authority
• Manage and ensure proper documentation of handling over of a premises to new Tenants/Licensee, including preparing handover checklist, ensure photograph records oh handover condition and nay others necessary works and documentation as instructed by the authority
• Any others necessary works as directed by the Authority with respect to handling/taking over of Lettable premises.
• Ensure Tenants/Licensee do not carry out any fit of works without authority approval
• Review Tenants/Licensee fit out plan and check on Tenants/Licensee compliance on the requirements of the authority. Ensure fit out plan is in accordance with the Authority fit put guide and comply with all prevailing statutory guidelines and safety regulations.
• Arrange and attend meetings with Tenants/Licensee to seek clarification and better understanding of intended fit out work where necessary.
• Administer issuance of permit to work to Tenants/Licensee.
• Ensure fit out work carried out by the tenant do not damage the property and do not alter or damage any parts of the building.
• Ensure Tenants/Licensee remove all waste and debris on site and keep the premises at the common area clean. Tenants/Licensee are not allowed to dump their renovation debris at the bin center.
• Ensure that there are no unauthorized works, excessive electrical installation, etc carried out by tenants.
• Facilitate and coordinate the connection of utilities of the Tenants/Licensee and ensure works are carried out. Ensure Tenants/Licensee. have engaged the services of a Licensed Electrical work and Licensed Plumber before allowing the Tenants/Licensee. to proceed with connection.
• For tenanted premises without direct utilities meters, provide utilities meter readings to the Authority for purpose of billing tenants
• Ensure the tenants provide 'as built' fitting out plans on Architectural, Air conditioning, Mechanical Ventilation System and Exhaust System. Plumbing and Sanitary Plans and Structural Plans and certified true copies of such fitting out plans approved by the relevant authorities.
• Conduct inspection to ensure tenants renovation works are done is in accordance with the endorsed fit out plan before business commencement. If there is any deviation, advise Tenants/Licensee on rectification and/or resubmission of plans.
• Conduct monthly checks to ensure Tenants/Licensee do not engage or carry out any authorized activities.
• Report any incident or non-compliance by Tenants/Licensee to the Authority immediately and work with Tenants/Licensee and stakeholders to resolve any breach or maintenance issue.
• Provide monthly report on tenants infringement and rectification status, works schedule and start of business operations and any others information required by the Authority.
• Attends regular monthly meetings with the Authority or any meetings as and well required.
• Review and provide inputs on update of Authority fit out guide for tenants.
• Ensure Tenants/Licensee comply with relevant Greenmark and current GreenGov requirements.

About You:

• Diploma / Degree in Facilitiy Management or equivalent.
• Min 2 years relevant working experience.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Need to oversee facility maintenance by upkeep of essential systems, such as air conditioning, lighting, and fire safety.
• Coordinate with vendors and contractors, ensuring maintenance and repairs are executed punctually and in line with company quality and safety standards.
• Develop and manage a comprehensive maintenance schedule to optimise facility operations and ensure timely completion of routine tasks, inspections and projects.
• Assist in facility-related projects, ensuring all activities adhere to company policies, safety guidelines and established protocols.
• Ensure all facility operations comply fully with internal company policies with particular attention to safety and risk management protocols.
• Maintain precise facility records, handle timely renewals of necessary licenses and permits and ensure documentation aligns with company requirements for quality control and compliance.
• Oversee on-site activities to ensure that vendors and contractors rigorously follow company safety policies and contractual terms.

Job Requirements:

• Min 1 year experience in similar position and industry (Logistics/3PL)
• Good interpersonal skills and attention to details.
• Excellent communication skills, able to communicate with all levels internally or externally.
• Good problem-solving skills and ability to work independently.
• Good time management and good team player.

• Assist with employee requests regarding HR issues, rules and regulations.
• Update HR database and employee records.
• Communicate with interview candidates and schedule interview for managers.
• Conduct brief orientation to newly hired employees.
• Process work pass application/ renewal/ cancellation.
• Handle staff lodging issues.
• Process HR related claims when necessary.
• Arrange and schedule employees for WSQ Food Hygiene Course and other training workshops.
• Provide administrative support when necessary.
• Assist on payroll preparation by providing relevant data (absences, bonus, leaves etc.)
• Assist on CPF e-submission.
• Assist on the review, design and implementation of compensation & benefits schemes, HR policies, systems and practices.
• Perform any other duties to be assigned from time to time by superiors.