Total 185 public relations officer job vacancies in NLB Punggol Regional Library

Are you ready to embark on a new delivery frontier? Quikbot Technologies Pte Ltd is breaking new ground in revolutionalising deliveries in urban spaces through the use of robots and various IOT devices.

We are seeking to a Robotics Logistics Operator / Specialist to join us on this exciting journey.As a key player in our cutting-edge operation, you will be part of a team that is applying new technology to tranditional delivery services.

Job Scope:

1) To ensure Robot operates smoothly during deployment

2) To trouble shoot / reset robot if encounter problem during deployment operation

3) To monitor and ensure Robot delivery to destination

4) To observe and provide assistant to customer when retrieving merchandise from the Smart locker

5) To collect merchandise from participating retailer upon received pick up notification

6) To follow robot on it deployment route and ensure safety of the passer-by

7) To ensure robot return to the battery charging station and start charging

8) To check Smart locker is empty before returning to the charging station

9) To Retrieve un-collected merchandize from the locker and deliver to the customer manually

10) To work on the backend to upload merchandise to the E-com apps

Requirement:

1) ITE or Diploma certification

2) IT savvy, mechatronic background will be a plus

3) Physical fitnees is essential as a typical workday can require hours of walking

4) Able to communicate well in English and Chinese is essential

5) A calm, cheerful and friendly disposition is necessary, because this role involves frequent interaction with customer and merchants , or even curious on-lookers

6) Understand how internet, WIFI, Bluetooth connection and how the connection and APPs works

7) Team -oriented ,self motivated and independent personality , with a mindset of commitment towards achieving company goals together with fellow collegues.

Job Scope:

· Manage data entry, filling and documentation

· Maintain up-to-date records of transactions, claims, and financial activities

· Prepare and maintain documentation related to financial transactions, staff claims, and other financial activities

· Prepare accurate financial statements and reports, including balance sheets, income statements, and cash flow statements

· Prepare supporting documents for payments required to be made

· Ensure all financial reports are following with legal requirements and company policies

· Oversee accounts payable and receivable processes

· Ensure timely invoicing and payment collection

· Reconcile bank statements and financial discrepancies

· Conduct internal audits to ensure financial compliance and integrity

· Prepare for and coordinate external audits

· Stay updated on changes in financial regulations and implement necessary adjustments

· Analyze financial data to identify trends, opportunities, and risks

· Provide insights and recommendations to management based on financial analysis

· Work closely with other departments to provide financial support and guidance

· Collaborate with external stakeholders such as auditors, banks, and tax authorities

Job Requirement:

· Bachelor’s degree in Business Administration, Accounting or a related field

· Minimum of 7 years of experience in an administrative role, or a similar role is preferred

· Experience with financial software and document management systems

· Proficiency in data entry and financial software

· Strong attention to detail and accuracy in data handling and documentation

· Good organizational and time management skills

· Ability to handle sensitive and confidential information with discretion

· Strong problem-solving skills and the ability to address discrepancies or issues effectively

· Effective communication skills to interact with staff and address queries related to claims and documentation

· Ability to work independently and manage multiple tasks efficiently

· Familiarity with regulatory and compliance requirements related to financial documentation

· Willingness to stay updated on best practices and new technologies in data management and financial processing

· May require occasional interactions with staff across different departments

· 6 days work week

We are regret that only shortlisted candidates will be notified.

Job Scope:

• Manage data entry, filling and documentation
• Maintain up-to-date records of transactions, claims, and financial activities
• Prepare and maintain documentation related to financial transactions, staff claims, and other financial activities
• Prepare accurate financial statements and reports, including balance sheets, income statements, and cash flow statements
• Prepare supporting documents for payments required to be made
• Ensure all financial reports are following with legal requirements and company policies
• Oversee accounts payable and receivable processes
• Ensure timely invoicing and payment collection
• Reconcile bank statements and financial discrepancies
• Conduct internal audits to ensure financial compliance and integrity.
• Prepare for and coordinate external audits
• Stay updated on changes in financial regulations and implement necessary adjustments
• Analyze financial data to identify trends, opportunities, and risks.
• Provide insights and recommendations to management based on financial analysis
• Work closely with other departments to provide financial support and guidance
• Collaborate with external stakeholders such as auditors, banks, and tax authorities

Job Requirement:

• Bachelor’s degree in Business, Accounting or a related field.
• Minimum of 5 years of experience in an administrative role, or a similar role is preferred.
• Experience with financial software and document management systems
• Proficiency in data entry and financial software
• Strong attention to detail and accuracy in data handling and documentation.
• Good organizational and time management skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills and the ability to address discrepancies or issues effectively.
• Effective communication skills to interact with staff and address queries related to claims and documentation.
• Ability to work independently and manage multiple tasks efficiently.
• Familiarity with regulatory and compliance requirements related to financial documentation.
• Willingness to stay updated on best practices and new technologies in data management and financial processing.
• May require occasional interactions with staff across different departments.
• 6 days work week

We are regret that only shortlisted candidates will be notified

Responsibilities:

• Coordinating collections and deliveries for a cross-dock operations.
• Keeping warehouse inventory, preparing reports and communicating on these.
• Arranging air freight, sea freight, cross-border trucking and customs clearance.
• Assist in preparation of response to commercial tender.
• Participate in the solutioning and transport design for over-dimensional & heavy weight cargo.
• Participating in client service review meetings.
• Any ad-hoc matters assigned by superior

Requirements:

• Diploma in International Logistics & Trade / Diploma in Civil Engineering / Diploma in Business.
• Proficient in Microsoft Office.
• Any work in a related field will be an advantage.
• Strong Interest in International freight forwarding, logistics and transport engineering.

Responsibilities:

• Coordinating collections and deliveries for a cross-dock operations.
• Keeping warehouse inventory, preparing reports and communicating on these.
• Arranging air freight, sea freight, cross-border trucking and customs clearance.
• Assist in preparation of response to commercial tender.
• Participate in the solutioning and transport design for over-dimensional & heavy weight cargo.
• Participating in client service review meetings.
• Any ad-hoc matters assigned by superior.

Requirements:

• Diploma in International Logistics & Trade / Diploma in Civil Engineering / Diploma in Business.
• Proficient in Microsoft Office.
• Any work in a related field will be an advantage.
• Strong Interest in International freight forwarding, logistics and transport engineering.

Job Description:

- Perform carpark administrative duties

- Handle client’s enquiries through calls and email

- Handle client’s invoices in a timely manner

- Assist in processing and updating client’s data

- Perform month-end closing duties

- Any other duties assigned.

Requirements:

- Nitec / Diploma and above

- Proficient in Microsoft Office

- IT savvy will be a plus

- Pleasant personality

- Able to work well in a team

- Be proactive and able to take initiative

- Organized, meticulous with a high degree of accuracy

Able to start work immediately or on a short notice will be advantageous.

As a Customer Service Officer at our preschool, you will play a vital role in providing exceptional service to customers and visitors. Your primary responsibility will be to ensure a positive experience for all stakeholders by addressing inquiries, resolving concerns, and facilitating communication.

You will also assist in enrollment processes, manage administrative tasks, and maintain accurate records.

Your warm demeanor, good communication skills, and attention to detail will contribute to the smooth operation of our preschool and foster a welcoming environment for all.

JOB DESCRIPTION

• Attend to enquiries
• Greet all visitors and ensure that all security procedures are upheld.
• Ensure safety and health of children at all times.
• Update and maintain centre files in accordance with regulations and guidelines.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle petty cash
• Interface with parents on enrolment matters, school fee collections and operation enquiries.

REQUIREMENTS

• Good phone etiquette
• Ability to adapt/respond to customers’ expectations.
• Good communication skills.
• Ability to multi-task, prioritize and manage time effectively.

Work Locations:

• Kinderland Preschool @ Ministry of Manpower (059764)

Additional Information：
Working day: Monday to Friday (5 days per week)

For more information, you may visit our Kinderland website link below: https://kinderland.com.sg/

Job Description

Volunteer Management

• Assist in the engagement of new/existing volunteers and external stakeholders (schools and corporate partners). Duties include providing volunteer events management support.
• Assist in the coordination of on-boarding process and training sessions for new volunteers, partnering schools and organisations.
• Maintain volunteer programme schedule and events calendar.
• Assist in matching volunteers’ skills with available roles, help volunteers understand their responsibilities and ensure compliance.
• Provide administrative support on volunteer related requests.
• Provide support and help to set-up for volunteer related activities and meetings including meetings on digital platforms.

In-Kind Donation Management

• Coordinate with donors and internal staff on the receipt of items.
• Prepare and issue acknowledgement letter to donors.

Administrative Support

• Assist in data collection, maintain proper filing system, including data management such as data entry.
• Work closely with Nursing department to coordinate the selection of residents for activity.
• Provide support to ensure the volunteer programme are conducted smoothly.
• Assist in any frontline service and management of volunteers as and when the need arises.
• Assist and support corporate events.
• Perform any other ad-hoc administrative tasks assigned.

REQUIREMENTS

• Minimum Diploma qualification in any discipline
• Able to work independently as well as in a team
• Relevant experience in working with volunteers will be an advantage
• Knowledge of other dialects will be an advantage to communicate with the residents
• Proficient in Microsoft Office application (e.g. Word, Excel, Outlook)
• Proficient in using Zoom and other virtual meeting application
• This is a Part-Time position, candidate must be able to work full day on Thursdays and Fridays, half day on Saturdays and Sundays.

Responsibilities:

· Handle all phone enquiries.

· Ensure smooth operations at the Reception and maintain a high standard of service provided.

· Attend to members' enquiries and provide accurate information in an efficient manner.

· Address members' feedback.

· Neat and organised; proficient in administrative tasks.

· Ensure Main Lobby is neat and tidy and everything in order.

Requirements:

· O/A Levels or Diploma in any discipline.

· Well-spoken and possess a happy disposition and a can-do attitude.

· Passionate about customer service.

· Willing to learn and possess good work attitude.

· Able to multi-task and be a team player.

· Good interpersonal skills and proficient in English.

· Able to work on shifts, weekends and public holidays.

Ø To Check all drawings, specifications and schedule of works as per the contract document and reporting the discrepancies to consultant and contractor in order to avoid progress delay.

Ø Full-time site supervision and inspections to ensure that all structural works are carried out as per approved specification and also as per drawings with approved material in an appropriate sequence and methods.

Ø Inspect and monitor quality of architectural finishing materials delivered to site and quality of workmanship.

Ø Carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in discharge of the contract.

Ø Assist RE in supervision and inspecting all structural works.

Ø Assist CPM in site progress and update proper site records about the progress of work and documentation.

Ø Attend site meetings and site walks with clients and consultants.

Ø Ensure timely submission of shop drawings, method of statement, other technical submissions, material samples and trade demonstration by the contractors.

Ø Assist and co-ordinate with consultants to resolve any technical and interfacing issues.

Ø Familiar in consultant Quality Management System and make proper documentation for QMS audit to comply HDB audit.

Ø Liaise with contractor on work schedule, progress, work quality and quality control etc.,

Ø Witness and verify any field test carried out on site.

Ø Monitoring Site Instrumentation report (Settlement marker, Vibration report, Noise meter).

Ø Update Monthly progress report and daily site activities report.

Ø Enforce quality control, Safety management, Vector control and tidiness of the work site.

Ø Update monthly Consultant Safety and Vector report.

• Assist supervisor to handle Cafe operations
• Greet and welcome members and their family at the F&B Café
• Service food and drinks
• Set and clear dining tables
• Work in a team environment

Objectives of the role :

1) Provide supervision, caregiving and guidance for the children.

2) They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the children.

Key Responsibilities

Resident Management

1) Provide support, assistance and supervision in the delivery of services and programs to the children

a. Wake the children up for school in the mornings, bring breakfast up to the units and ensure that they are safely belted up in the school bus

b. Be in-charge of safe-keeping the school pocket money fund and for daily disbursement of allowance to the children

c. Serve meals to the children and assist in cleaning up the dining areas

d. Ensure that children are on task and on time for their scheduled activities. This includes monitoring the duration of children’s bath time

e. Wash school shoes for young children and ensure that older children wash their own shoes

f. During a fire alarm, ensure that the children are swiftly and orderly evacuated from the units to the basketball court.

2) Ensure the resident’s safety, health & good behaviors when they are in the Home and during outings & appointments.

a. Monitor the residents to ensure that they are present in the Home, unit or the activity you are supervising (or their whereabouts are known to you when they are not at the Home) and double check, communicate and give permission for residents to leave areas or activities under your supervision when it is requested or required.

b. Ensure that they follow and adhere to the structure in the Home.

c. Ensure that comfort, personal hygiene, and the safety needs of the residents are attended to.

d. Monitor the residents to ensure that they are physically safe and do not partake in any risky behaviour or activities which may cause themselves or others physical injury – especially during playtime.

e. Monitor & report to the Assistant Manager and Director of Care & Development of any complaints from residents, family members, volunteers or visitors to the Home.

f. Monitor & report to the Assistant Manager and Director of Care & Development of any signs or suspicions of physical, sexual or emotional abuse or self-harm.

g. Monitor & manage the behaviour of the residents by encouraging & rewarding good behaviour and by preventing, discouraging or discipline misbehaviour in strict adherence to the rules & discipline procedures of the Home.

h. You are required to strictly supervise residents, the use of electronic devices; adhere to a strict locked toilet & “one-at-a-time” policy; teach rules and provide reminders about good touch & bad touch; and check in with residents to flag any behavioural concerns and issues.

i. Carry out operational interventions according to Care Plan

j. Provide timely feedback on the residents behaviours to the Unit Committee and participate in department meeting, care plan meeting and houseparent meeting.

3) Oversee the healthcare needs of children by being alert to their general health conditions

a. Administer basic first-aid as necessary to the children and highlight the child’s medical needs to the enrolled nurse promptly

b. Administer oral and topical medication as prescribed by the doctor

c. Report children’s healthcare and medical needs to the House Nurse promptly for immediate follow-up actions

Others

1) Take on any other duties assigned by supervisor

Minimum requirement

Academic & trades qualifications

Essential

· Minimum GCE ‘A’ Level or college diploma in their home country

· At least 21 years old

· Able to read, write and converse in English

Desirable

· A degree in nursing/teaching or other related fields from home country

Work experience & skills

Essential

· Stay vigilant during work hours to manage a big group of children

· Flexible and be able to consider plausible alternatives when met with decisions

· Empathize and yet be firm when disciplining the children, and give them appropriate emotional support

Desirable

· Has relevant working experience in other Homes or child-centered work environment

· Trained in first-aid and is able to perform first aid in case of emergency

Personal qualities & behavioral traits

Essential

· Able to work flexible hours and upon last minute-notice

· Has passion and patience for working with children

· Can work independently, has a pleasant disposition and able to maintain good working relationships with other departments’ staff

· Good interpersonal skills to provide psychological support for children

· Strong morals and ethics, along with a commitment to children

Working hours:

Weekdays

· 5am – 7am

· 5pm – 10pm

· Total hours worked: 7 hours per day

Weekend

· 7am – 9am

· 5pm – 10pm

· Total hours worked: 7 hours per day

Every Sunday

· All Residential Care Officers will work from 8pm -10pm

· Total hours worked: 2 hours per Sunday

Off-days

· Either Saturday/Sundays off

Hours worked: 44-hour work week

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Duties and Responsibilities:

· Lead operation team in frontline to provide each customer with a wonderful dining experience.

· Be Din Tai Fung brand ambassador, upholding our brand philosophy and company values by demonstrating excellent customer service and maintaining good customer relationships

· Engage with customers through checking on their dining experience, making recommendations and gathering feedback to provide service enhancement to customer

· Handle and resolving guest enquires and feedback (In Outlet, Phone, Feedback Form and Email) promptly

· Initiate and handle the post feedback investigation process and propose preventive actions

· Preparation of Customer Care Memos

· Other duties involve assisting the outlets in charge of operation matters

Requirements:

· Able to work in a fast paced and customer focused environment

· Able to work under pressure and keep to deadlines given

· Able to function efficiently in a team setting and also independently

· Able to resolve customers issues promptly and to customers’ satisfaction

· Good interpersonal, communication, writing and listening skills

· Meticulous

· Proactive to perform job duties and assignment

Job Description

• Manage the overall maintenance, repair and the day-to-day upkeep of the Club’s properties, facilities, and equipment with regular inspections and implement an effective maintenance program.
• Plan, execute and supervise building upkeep and maintenance carried out by term contractors and service providers engaged by the Club and ensure that services rendered are according to agreed standards and timelines.
• Supervise and follow-up on the completion of additions and alteration works of the Club's renovations, and rectification of defects of the building.
• Source for and manage facilities’ suppliers and service providers.
• Provide operational and logistical support for the Club’s various daily activities.
• Perform minor repairs, including but not limited to masonry, minor electrical, plumbing, and temporary repairs on an emergency basis.
• Ensure compliance with regulations and statutory obligations in relation to the Club properties and facilities as well as workplace safety and health requirements.
• Oversee and supervise the day-to-day activities of the facilities and maintenance team, provide backup for procurement, system administration, and other activities.
• Execute facilities management related activities and administration.
• Assist in the preparation and monitoring of the Club’s budget for facilities management.

Job Requirements

• Candidates must possess at least a Diploma in Estate Management or its equivalent with at least 5 years of relevant experience.
• Knowledge of building operations and maintenance and related regulatory requirements. Prior experience in MCST and Country Club organisations will be advantageous.
• General knowledge of building maintenance, general carpentry, plumbing, electrical, audio systems and D.I.Y. building works.
• Proficient in MS Office and knowledge of reading architecture plans.
• Good organisational, communication, interpersonal and negotiation skills.
• Willing to work one weekend per month.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description

• Responsible for the purchase of equipment, services, and supplies.

• Adhere to procurement policies and processes both internal and external.

• Reviewing, comparing, analyzing, and approving products and services to be purchased.

• Managing inventories and maintaining accurate purchase and pricing records.

• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.

• Maintaining good supplier relations and negotiating contracts.

• Researching and evaluating prospective suppliers.

• Preparing budgets, cost analyses, and reports.

• Collaborate with other teams to achieve project cost reductions and timely delivery.

• Perform other ad hoc tasks as assigned.

Job Requirement:

• Proven experience in Electronic industry is an advantage

• Proficiency in Microsoft Office and purchasing software.

• Strong communication and negotiation skills.

• Good analytical and strategic thinking skills.

• Supervisory and management experience.

• Attention to detail.

• No experience required. Training will be provided.

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Responsibilities:

• Handle payroll, government regulated contributions & related surveys
• Prepare appointment, confirmation and all HR related letters
• Maintain medical & leaves records, compensations and other benefits
• Updating and maintaining of staff personal files
• Organizing staff welfare activities and gathering
• Assist to set up all the necessary procedures, guidelines and functions of the HR department
• Any other job duties as assigned from time to time

Requirements:

• At least a GCE ‘O’ level or Diploma in HRM or equivalent
• At least with 1-2 year’s working experience in relevant HR
• Familiar with Singapore labor law, HR practices and legislation
• Good communication in English & Mandarin to liaise with foreign staff
• Possess good analytical and organizational skills
• Possess Initiative, keen to learn with a can-do attitude and good team player
• Able to start work within short notice
• Result-oriented team player with good interpersonal skills and desire to strive continuous improvement.

Whatsapp 91834574 for more information

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Assist supervisor to handle Cafe operations
• Greet and welcome members and their family at the F&B Café
• Service food and drinks
• Set and clear dining tables
• Work in a team environment

Job Description

Responsibilities

· Observe and provide product market trend and pricing

· Participate in cost-savings exercises and provide monthly report

· To develop, identify and manage vendor performance

· Maintain and update master product and price list

· Follow through seasonal items and projects related products

· Negotiate with external vendors to secure the most advantageous terms for all items

· Review, update, maintain purchase orders

· Report non-conformances to supplier agreements and contracts

· Key in entry of requisition forms and acceptance certificate

· Recording purchase orders, contracts, and delivery records

· Apply for and report procurement expenses

· Apply for documentation and procedures of incoming and outgoing goods

· Managing worksheets and files

· Handle insurance and notarisation

· To develop, identify, and manage vendors’ performances

· Responsible for liaising, negotiating price and services with suppliers

· Update SOP when require

· Any ad-hoc project as required

Requirements

· Degree/Diploma in relevant fields

· At least 3 years purchasing experience in hospitality/ F&B industry

· Must be able to work independently

· Able to work in a fast-paced environment

· Good interpersonal and communication skills

· Proficient in Microsoft Office

Responsibilities:

· Ensure that contractors carry out works without compromising safety, environmental, and health standards.

· Provide ongoing supervision for all civil and structural works to ensure compliance with Authority's Requirements, including but not limited to:

· Temporary Works such as excavation, strutting, earth retaining and stabilizing structures (ERSS), and ground improvement if necessary.

· Utility diversions, protection works, and supports for utilities if necessary. Management of risk registers, hazard logs, etc.

· Mobilization and demobilization of vehicles, machinery, and equipment. Cable preparation, cable pulling works, etc.

· Construction of Joint Bays and associated work. Cable jointing works in Joint Bays. Testing and commissioning works related to transmission cables.

· Prepare weekly summary reports on site management, highlighting safety issues and proposing improvements to the Company.

Requirements:

• Registered as a Resident Technical Officer with BCA/IES/ACES.
• Minimum of Two (2) years of relevant experience in projects similar in nature to the specified projects.