Total 101,533 Others/Any service operations manager job vacancies in Singapore

We are part of The Parentinc Group, one of Asia’s fastest-growing tech companies headquartered in Singapore. Our flagship brand, theAsianparent, is Southeast Asia’s largest content, community, and commerce platform for parents, with a reach of over 30 million users and app rating of 4.9.

Established in 1998, Motherswork is a leading omni-channel retailer of premium mother, baby, and kids’ products in Singapore, China & Vietnam. We carry over 300 esteemed brands and today , Motherswork has evolved into a comprehensive, multi-channel destination, providing aseamless shopping experience for parents seeking the very best for their children at every stage of parenthood.

We are looking for a manager to lead our Singapore & SE Asia online operations. Join our mission to help parents have healthy pregnancies and raise healthy children and families.

www.motherswork.com.sg; FB: mothersworksg and IG: @motherswork

Job Description

This manager will be part of company management team and a key contributor to drive and grow Motherswork.com.sg online sales and our marketplaces platforms in Lazada, Shopee, Amazon, Redmart etc. This is a people manager role and will manage a team of digital sales executives.

Responsibilities

· Develop strategy plans and marketing campaigns to drive online revenue and growth. Put together effective online Facebook campaigns, Google Ads campaigns and other media buy campaigns

· Work with product and digital team members to increase traffic and conversion of our e-platforms.

· Continuously engage various regional e-commerce partners by initiating and facilitating marketing campaigns and programmes. Manage digital marketing spend.

· Perform Sales analysis, insight gathering & sales forecasting.

· Reinforce online customer service experience by overseeing the design, content management, navigation, performance marketing and functionality of the e-platform websites.

· Online Operation Setting for Website & Marketplace, promotion setting and sales execution.

· Work with buyers to plan inventory requirement to meet sales target.

· Develop online team capabilities.

Requirements

· Degree/Diploma in Business/ Marketing/Digital technologies

· At least 3 years working experience in managing brand websites and online market places. Proven record of managing platforms a must

· Extensive experience as an e-commerce manager with people management skills.

· Strong team player who can wear many hats and always be part of the solution.

· Expertise in all aspects of the sales process – from intensive digital prospecting, accurate forecasting, inventory management.

· Well versed in the latest news and trends in the world of e-Commerce

· Strong organizational, planning and problem solving skills

· 5-day work week.

. Work location: Kallang, Singapore

5days, permanent, Clementi

Our client:

Building management system provider

Job Description

· Provide technical/operational guidance, engineering solution to the Maintenance Site Facility Management

· Attending to customer and supervise/planning manpower and sub contractor for the preventive and maintenance work

· Perform routine check, system back-ups & restoration, trouble-shooting and upgrading/improvement of system to ensure optimal functioning of BMS/DCS (Distributed Control System)/PLC/SCADA system with the objective pf reducing overall building energy consumption

· Record servicing & maintenance data and generate service report

Requirement

· Diploma/Degree in Electrical or Mechatronics Engineering.

· Min 1 year experience up with BMS(building management system/building automation / PLC(programmable logic control) / HVAC (heating, ventilation n air-conditioning system)

· Understand AutoCAD and electrical drawing

Whats on offer:

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Job Description

• Central
• Up $5000, depending on experience
• Events & Catering ( in-house location)

Responsibilities

• Generate sales opportunities and build effective relationships with potential partners
• Build and maintain a strong and healthy sales pipeline to ensure that revenue targets are met and exceeded where possible
• Drive results by soliciting and securing business through proactive, consultative sales approach
• Effectively prepare and present quotes and proposal to clients
• Develop new ideas and approaches to match the customer’s requirements and event needs
• Identify market trends and keep abreast of latest events and brand activations to stay relevant
• Champion the Sales Division objectives and service style while striving for continued improvement to drive sales effectiveness and enhanced customer satisfaction
• Report on daily sales activities and customer engagement
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience

Requirements

• A proven track record in sales.
• Ready to work flexible hours including weekends, evening and nights, based on the demands of the business

Interested Applicants, kindly click on "APPLY NOW"

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R21101126

EA Personnel Name: TAY DA WEI

Join Our Dynamic Team as a Retail Associate!

Are you ready to embark on an exciting retail journey? We're looking for enthusiastic individuals to join our team as Retail Associates. If you're passionate about sales, customer satisfaction, and creating a positive shopping experience, we want you on board!

Sales/Retail Background Advantageous

Responsibilities:

- Customer-Centric Approach:

- Attend to customer inquiries with a friendly and helpful demeanor.

- Sales Drive:

- Actively contribute to driving sales opportunities, working towards achieving the store's monthly targets.

- Service Excellence:

- Ensure high levels of customer satisfaction by delivering exceptional service and operational excellence.

- Visual Merchandising:

- Manage and maintain well-displayed and replenished shop floor stocks for an appealing shopping environment.

- Operational Duties:

- Perform stock-takes, quality checks, and monitor product expiry dates.

- Operate cash registers and handle payments via various platforms.

- Store Presentation:

- Contribute to the store's cleanliness and tidiness through general housekeeping duties.

- Flexibility:

- Be ready to take on any ad-hoc duties as assigned by the supervisor.

Requirements:

- Training Provided:

- No prior experience required; we provide comprehensive training.

- Positive Attributes:

- Friendly and sociable personality.

- Possess a can-do attitude, self-motivated, and thrive as a team player.

- Flexibility:

- Willingness to work on weekends and public holidays.

Basic Salary with Sales Comission given

*Join us in creating a vibrant and positive retail experience! Apply now to be a part of our energetic team!*

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Polytechnic Diploma, GCE A/O, Higher NITEC, NITEC qualification
• Experience in customer service will be advantageous
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Lynn Ho
(R23114223)

Recruit Express Pte Ltd

EA License No. 99C4599

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Permanent ,5 Days, Eunos

Assistant ACMV Engineering Manager (Servicing)

Job Scope

· Scheduling of the Engineering team and handle quotation

·Lead Engineer, supervisor·

· Keep track of progress of servicing at job site (commercial office building)

Requirements

· Diploma holder in in Mechanical Engineering/ Electrical Electronics Engineering) or BCA approved certification

· Singapore Class 3 driving licence

· 3 years ACMV service management/ team lead role

· Bilingual work environment.

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

• Working Location: Tanjong Pagar
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end March 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Perm
• Must have at least 5 years of Quantitative Research and team management experience
• Strong communication and presentation skills
• Highly comfortable dealing with large datasets and familiarity with scripting

Job Description

• Demonstrate thought leadership across all levels
• To confidently lead a small team of researchers
• Develop junior members on critical thinking and computational thinking skills
• Able to solve problems creatively, and pivot responsively to operational changes
• Conducting presentations of research results and analyses
• Strong in articulating concepts and ideas in clear and precise manner
• Deployment of adjacent teams for operational work
• Scripting, processing and delivery of accurate survey datasets to clients
• Maintaining excellent relationships with all stakeholders

• Any Bachelor’s degree. (Majors in Mathematics, Engineering, Business, Science, Computing, or any numerical fields preferred)
• At least 5 years of working experience, with leadership roles
• Excellent presentation, communication and public speaking skills
• Analytical with attention to details
• Highly comfortable dealing with large datasets using software (eg. SPSS, R, Python, Power BI etc.)
• Competency with Microsoft Office, and intermediate to advanced skills in Powerpoint and Excel
• Familiarity with scripting and data collection platforms (e.g. WinCATI, Sensus, Forsta) an added advantage
• Fluent in English and one or more of the following languages - Chinese, Malay or Tamil (to handle multilingual stakeholders)
• Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Variable Bonus
• Hybrid
• Birthday leave
• Company medical and insurance

• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities:

• Handle full set of company’s accounts for several entities.
• Prepare monthly reconciliation for accounting reports purposes.
• Prepare periodic budget and ad-hoc management report.
• Handle corporate taxation matters, GST and company grant.
• Improvise finance process workflow.
• Project expenses budget, cash flow monitoring, internal controls and forecast application.
• Provide financial advice to management so to improve business operation and achieve better cost-saving.
• Assist in general office administration including HRM when assigned.

Job Requirements:

• Diploma in Accounting, Finance and professional qualification in Business Administration.
• At least 5years of Financial Accounting experience in marine industries.
• Report to director on all financial matters.
• Possess strong business acumen and a flair for financial analysis and problem solving.
• Must be able to work under pressure.
• Organized, meticulous and an eye for detail.
• Must be able to work independently.

The Dempsey Project is looking to hire service crew, both part-time and full time. If you are passionate about food and think fast while keeping a smile on your face, we would love to have you join our team. Working as a service crew at our restaurant is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management.

FT Salary: $2,300 - $2,600
PT Salary: Up to $14/hr

Job Highlights:
- 5 Days (44 hours) Work Week
- 14 Days Annual Leave
- Staff Meal provided
- 70% staff discount while on shift
- $300 Employee Referral Program
- Shuttle Bus provided from Orchard/Holland V/Botanic Gardens

Job Description:
Clearing of plates and cutleries.
Serving of food and beverage.
Collection of cash / credit payment.
Basic cleaning roles
Daily use of POS system & general admin duties
Understands and adheres to all quality standards, formulas and procedures of preparation.
Understands and adheres to proper food handling, safety and sanitization standards while preparing food, serving food, and clean up.
Maintains professional standards.

Job Requirements:
No work experience required; on job training will be provided!
Possess great service attitude
Passion for people and food

Working Location:
The Dempsey Project, Block 9 Dempsey Rd, #01-12, Singapore 247697

Established retailer seeks professional individual for the role of Human Resource Manager.

Budget for the role : $10,000

Responsibilities

• Lead the HR team in workforce planning, performance management, compensation and benefits, industrial relations, HRIS, and international assignments.
• Work closely with the key stakeholders to formulate and review HR policies and drive key HR initiatives.
• Support the business partners in HR matters and ensure the provision of quality HR advice and services.

Requirements

• Degree in HR Management/ Business Administration or related disciplines.
• IHRP-CP/SP certified is preferred
• At least 8 years of relevant experience, preferably in the retail/service industry
• Minimum 4 years of relevant experience in managing a team

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Leading Facilities Management Company with investment interest across Asia Pacific is seeking for dynamic individual to join the team as Customer Service Executive!

Responsibilities:

• Addresses customer’s enquiries efficiently and professionally in a friendly manner.
• Sells product features, benefits, and competitive advantages in a customer-focused approach.
• Identifies and escalates through appropriate channels all maintenance issues
• Works with onsite team for the sales and revenue performance of the business.

Requirements

• At least 1 Year of working experience in Retail or Customer Service functions.
• Possesses good communication and interpersonal skills.
• Numerically competent and proficient in Microsoft office applications.
• Willing to travel within Singapore for work in different Facilities.
• Able to work alterate Saturday

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Unlock your full potential with our comprehensive career coaching services at Clarist Resources Pte Ltd.

Our expert career coaches are dedicated to guiding you through every step of your professional journey, providing personalized advice and strategies to enhance your job search. Gain a competitive edge in the market as our coaches help you identify and highlight your unique skills and strengths, tailoring your approach to stand out to potential employers. Our proven track record of success includes interview preparation, and ongoing support to ensure your career aspirations become a reality.

Elevate your job search experience with us where career coaching is not just a service but a pathway to achieving your professional goals.

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end March 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Minimum 1 years experience in service desk or helpdesk environment
• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Bestfoody Technologies Pte Ltd is looking for a new Senior Marketing Manager to plan, develop, and oversee the implementation of effective marketing strategies, programs, and initiatives. Your main responsibility will be to determine the overall marketing direction, based on raw data from in-depth market research and competitor analysis. You’ll also be responsible for monitoring the performance of ongoing marketing activities and fine-tuning existing campaigns to maximize ROI.

We expect you to create efficient marketing plans and strategies that generate sales, track and interpret key performance metrics, manage all external and internal communications, and oversee the development of marketing materials.

You should be capable of finding innovative ways to attract new leads, implementing loyalty campaigns to secure customer retention, and communicating program data results and performance predictions to cross-functional teams within the organization.

Senior Marketing Manager Responsibilities:

• Develop and oversee the implementation of an overarching marketing strategy that covers all media and communications channels
• ⁠Build and maintain strategic relationships with key internal and external stakeholders
• ⁠Oversee and manage several cross-functional teams and multiple projects simultaneously
• Allocate the marketing budget and other resources to ensure maximum cost-efficiency
• ⁠Collaborate in creating and updating a marketing events calendar in a timely and efficient manner
• ⁠Identify and track relevant performance indicators to ensure alignment with company goals and make recommendations on possible improvement opportunities
• ⁠Develop and implement marketing communications materials—videos, newsletters, digital tools, social media content, etc
• ⁠ ⁠Stay up to date with shifting industry trends, client demographics and expectations, and key stakeholders’ requirements
• ⁠Familiar with Google SEO, SEM and all outdoor marketing.

Senior Marketing Manager Requirements:

• ⁠8+ years of marketing experience
• ⁠Bachelor’s degree in Sales, Marketing, Communications, Business Administration, or a related field
• Exceptional verbal and written communication skills
• ⁠Excellent project management skills
• ⁠Strong Microsoft Office knowledge
• ⁠Excellent time-management and multitasking capabilities
• Strong leadership skills
• ⁠Ability to work independently with minimal supervision.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Ensure overall décor and cleanliness in the clinic, and that daily equipment are functional and relevant reading materials are up to date
• Trace case notes for appointment and walk-in patients
• Handle email and phone enquiries
• Counter assistant
• Registration
• Enquiry
• Cashier
• Screening and Escalation
• Room assistant
• Coordination/Support
• Chaperone
• Screening and Escalation
• See to patients’ needs at all times
• Handle patient feedback; escalate to senior patient service associate/service team leader when needed.
• Adhere to clinic/department and hospital policy and procedure (eg: SOP)
• Assume any other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executive (eg: admin support duties, statistics etc…)
• Participate in quality improvement project

Requirements:

• Minimum GCE “N” Level
• Healthcare or service or related industry is preferred
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast pace environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore, is seeking a HR Manager to join the client's team ( Civil engineering ) in Singapore. In this role, you will be responsible for overseeing all aspects of HR operations and ensuring compliance with labor laws and regulations. You will play a key role in recruitment, talent management, employee relations, performance management, and policy implementation.

Responsibilities:

• Develop and implement HR policies and procedures
• Manage the full recruitment process, from job posting to onboarding
• Oversee performance management and employee development programs
• Handle employee relations and address any concerns or issues
• Ensure compliance with labor laws and regulations
• Manage HR data and reporting
• Work closely with management to develop and execute HR strategies

• Bachelor's degree in Human Resources or related field
• 5+ years of experience in HR management
• Strong knowledge of labor laws and regulations
• Excellent communication and interpersonal skills
• Proven experience in recruitment and talent management
• Ability to handle confidential information with discretion
• Proficiency in HRIS and other HR software
• Strong problem-solving and decision-making skills
• Ability to work independently and handle multiple tasks

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Overview

In this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

• Support the Outlet Operations Manager in managing all outlets’ overall operations
• Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth
• Assist Tasty Wee's Quality Assurance Executive to ensure outlet operations are compliant with ISO standards
• Ensure that outlets’ premise is in good working condition
• Update training handbook and standard operating procedures for outlet operations
• Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning
• Conduct preliminary performance appraisal and exit interviews
• To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
• Provide timely feedback to the Outlet Operations Manager with regards to outlet activities

Requirements

• Good communication and interpersonal skills
• Good team player
• Able to work within deadlines and well-organised
• Positive attitude and eager to learn
• Display strong initiative and able to work independently
• Thrive in a fast-paced environment and able to adapt quickly

Location

• Pasir Ris Mall
• Located at Pasir Ris MRT
• Aircon & brand new mall working environment

Operations Manager is instrumental in bringing support and growth in the business and has a significant influence in motivating team spirit and retail excellence among the team. Responsible for day-to-day store effective operations, including sales staff management, product/inventory management, retail/customer experience excellence and sales performance monitoring. Ensuring retail sales team excel in executing daily operations standards of the boutique(s) in an efficient customer-centric way, reinforce and up-keep the high standards of excellent in-store experience and client service on a daily basis.

Job Responsibilities:

1. Operations and Boutique(s) Management

• Responsible for supporting the boutique(s) to ensure smooth daily operations, boutique in-store excellence, operational administrative responsibilities and effective planning to achieved corporate sales objectives and targets.
• Responsible and work closely with boutique/sales managers to uphold excellent customer and boutique service standards, including store environment, visual merchandising displays and sales/product presentation process.
• To facilitate all marketing, events and promotional activities.
• Ensure operational and security procedures (inventory, POS, compliance, etc) are strictly adhered for the effectiveness of daily operations compliances.
• Enforce compliance with policies and procedures.

2. Business Planning and Development

• Leading retail team to acquire new clients and maintain/build customer relationship with existing clients.
• Monitoring and analysis of sales performance and propose action plans to achieve key performance objectives.
• Improve operating process, best practice sharing and knowledge transfer to delivery a highly dedicated retail sales team.
• Maintain awareness of market trends and monitor local competitors’ activities.

3. Team/People Management

• Collaborate with boutique/sales managers to recruit, groom, mentor and motivate retail team towards corporate strategic and operational objectives.
• Collaborate with boutique/sales managers to motivate retail team to provide exceptional customer service and achieve sales targets.
• Identify and plan sales team training needs and requirements.
• Clearly communicate and disseminate corporate objectives, action plan and necessary information to the retail team for proper execution.

Requirements:

This role is highly relationship-driven and requires a responsive, consultative and eye-for-details professional with proven experience of building successful stakeholder relationships. Demonstrate experience in managing, motivating and driving the achievement of corporate objectives.

• Minimum 5 years of retail management experience in luxury industry (watch/jewellery is highly preferred).
• Result-oriented leadership with positive attitude and “can-do” mindset.
• Entrepreneur thinking and self-motivated.
• Hands-on and detailed.
• Passion in service and enthusiasm to inspire a team with high level of professionalism.
• Excellent communication skills and interpersonal skills with ability to cultivate good relations with staff and stakeholders.
• Strong team management skill to foster collaborative work environment through effective communications.
• Good understanding of local market/industry and possess local networking.

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected]

Position Applied: PSA

EA Personnel No: R23114223

EA Personnel Name: Lynn Ho

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

JOB DESCRIPTION

The job holder’s responsibilities will include a spectrum of HR functions including HR business partnering role, recruitment, employee relations, process improvement projects, data analysis and reporting, with a focus in Talent Management and staff recognition. You will also be required to work closely with departments to establish rapport and provide advice and support on HR-related matters.:

You will lead a HR team to provide HR operational support to all institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation, employee transfer, conversion of employment contract terms, and retirement and re-employment. You will also be responsible for driving projects that leverages on technology to achieve work efficiency for the department.

You will manage, coach and develop the team members to enhance their competencies in the handling of daily operations and complex issues, and improve the overall service quality of the team. Besides ensuring the work processes are in compliance with HR policies and government regulations, you will also be responsible for the design, review and implementation of work process improvements and system enhancements.

JOB REQUIREMENTS

• Bachelor Degree and equivalent;
• At least 5 years of relevant HR experience in large organizations with matrix reporting structure such as in government sectors, MNCs, and healthcare industry;
• Good project management, analytical, problem solving and organisational skills;
• Good interpersonal skills, able to interface with people at all levels effectively and to foster relationships across departments and functional groups;

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho

R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Develop strategy, managing and collaborate with distributorship in local and South East Asian to achieve sales budget, Key performance Indicators and monitoring marketing activities.

• Drive collaboration with internal and external stakeholders for current business expansion, new business development and implementation strategy including budget and cash-flow projection, milestone and required resources based on market demand evaluation and strategic fit in SEAI region.
• Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and regional levels.
• Lead regular high-level communication with Japan’s factory, sales department and distributors in the region for project development strategy and planning
• Manage financial and budgetary requirements of sales and service operations, continuous improvement and change management initiatives for time, cost and quality improvements.
• Drive team performance, train and develop team members in enhancing technical product knowledge, management of distributors and succession planning.

Requirements:

• At least 15 years of sales and management experience in light construction machinery, good knowledge in import & export businesses preferred.
• Possess good knowledge in technology market and experience in digital solution enablement including consultation, design, and or implementation.
• Excellent interpersonal communication skills.
• Excellent presentation and leadership skills.