Financial Planning and Analysis

• Financial forecasting: Preparing financial projections and budgets.
• Financial modeling: Creating financial models to assess different scenarios and risks.
• Variance analysis: Comparing actual results to budgeted or forecasted figures.
• Cost-benefit analysis: Evaluating the financial impact of potential projects or investments.

Financial Reporting

• Financial statement preparation: Overseeing the preparation of income statements, balance sheets, and cash flow statements.
• Financial reporting compliance: Ensuring compliance with accounting standards (e.g., FRS(I), IFRS, GAAP).
• Financial analysis: Analyzing financial data to identify trends, strengths, and weaknesses.
• Financial audits: Managing statutory audits, company secretary, ACRA requirement, and department of statistics requirements.

Financial Control

• Internal controls: Implementing and monitoring internal controls to safeguard assets and prevent fraud. Managing internal audits.
• Risk management: Assessing and mitigating financial risks.
• Cash flow management: Ensuring adequate cash flow to meet operational needs.
• Treasury management: Overseeing the company's cash, investments, and debt.

Financial Strategy

• Capital allocation: Allocating resources to maximize return on investment.
• Mergers and acquisitions: Evaluating and managing mergers, acquisitions, and divestitures.
• Financial performance evaluation: Measuring and reporting on the company's financial performance.

Tax Management

• Tax compliance: Ensuring compliance with tax laws and regulations.
• Tax planning: Identifying tax-efficient strategies to minimize tax liabilities.
• Tax audits: Managing tax audits and disputes.

Team Management

• Team leadership: Leading and managing a team of finance professionals.
• Talent development: Recruiting, training, and developing finance team members.
• Performance evaluation: Evaluating the performance of finance team members.

Requirements:

• Bachelor's degree in Finance, Accounting, or a related field; CPA or equivalent certification preferred.
• A minimum of 5 years of experience in finance, with at least 2 years in a managerial role.
• Proven experience in financial planning, analysis, and reporting, with strong expertise in financial forecasting, modeling, and variance analysis.
• Must have prior auditing experience at one of the Big 4 accounting firms, with a deep understanding of compliance, internal controls, and financial reporting standards (FRS(I), IFRS, GAAP).
• Strong knowledge of tax management, risk management, and treasury functions.
• Demonstrated ability to lead and develop a team of finance professionals.
• Excellent communication and interpersonal skills, with a strategic mindset and the ability to influence senior management.

Key Responsibilities

• Work on ERP harmonization and migration to the latest S4 HANA.
• Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.
• Ensuring data harmonization and synchronization between systems.
• Drive discussions with users to align on requirements and suggest design improvements.
• Prepare project plans including migration risk, milestones, quality and business sign-off details.
• Conduct end user training and support.
• Documentation and development of user guide.
• Analyze and troubleshoot on S4 HANA related Payroll, Time & Attendance / Overtime Management system.
• Manage the role base security and governance of SuccessFactors.

Requirements

• At least 5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Hands-on experience in migration, design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles – Personnel & Organization Management, Singapore Payroll, Time & Attendance / Overtime Management.
• Strong understanding of implementation strategy and integration approaches including SAP Integration Suite
• Good project management and delivery skills
• Good communication and stakeholder management skills
• Ability to analyze and propose solutions to business requirements & issues
• Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.
• Familiar with S/4 HANA LSMW, ABAP, PFCG.
• Know how in SuccessFactors will be an added advantage.

Key Responsibilities

• Work on ERP harmonization and migration to the latest S4 HANA.
• Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.
• Ensuring data harmonization and synchronization between systems.
• Drive discussions with users to align on requirements and suggest design improvements.
• Prepare project plans including migration risk, milestones, quality and business sign-off details.
• Conduct end user training and support.
• Documentation and development of user guide.
• Analyze and troubleshoot on S4 HANA related Payroll, Time & Attendance / Overtime Management system.
• Manage the role base security and governance of SuccessFactors.

Requirements

• At least 8 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Hands-on experience in migration, design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles – Personnel & Organization Management, Singapore Payroll, Time & Attendance / Overtime Management.
• Strong understanding of implementation strategy and integration approaches including SAP Integration Suite
• Good project management and delivery skills
• Good communication and stakeholder management skills
• Ability to analyze and propose solutions to business requirements & issues
• Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.
• Familiar with S/4 HANA LSMW, ABAP, PFCG.
• Know how in SuccessFactors will be an added advantage.

Responsibilities

• Work with subject matter experts and project team to identify, define, collate, gather and document business requirements.

• Ability to identify areas of improvements and provide guidance of best practices.

• Design, configure and support SAP SuccessFactors to meet stakeholder's requirements.

• Conduct end user training, perform unit testing, system integration testing and user acceptance testing.

• Documentation and development of user guide.

• Production go-live support of assigned SuccessFactors modules including managing the role based permission.

• Drive the execution of project plans including meeting project milestones, quality and business sign-off.

• Manage assigned risks and monitor potential impacts to assigned modules.

• Develop best practice, processes, and standards.

• Design and manage data accessibility/security matrix for organization.

Requirements

• Degree in Computer Science with Hands-on experience in configuring and supporting in at least 3 SAP SuccessFactors modules : Employee Central, Recruiting, Onboarding 2.0, Learning Management, Performance/Goal Management (PMGM), Compensation, Succession, Career Development Plan (CDP).

• Good communication and stakeholder management skills

Licence no: 12C6060

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Purpose

You are required to assist and support daily operations of the New Business Underwriting Support team.

The Job

· Working effectively with team members and parties from various internal departments, ensuring the service standards including TRTs and level of accuracy of the daily transactions processed are met

· Process daily incoming transactions related to New Business Underwriting Support

· Attend emails from intermediaries, external and internal customers, on enquiries and outstanding requirements/ actions related to policy issuance

· Support the daily operations of the admin team on processing of daily incoming applications and emails received from intermediaries, external and internal customers

· Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers

· Identify process gaps and manage process improvement within the New Business administration team

· Manage changes and enforce governance through providing overall guidance to staff on business deliverables; including managing staff resources, managing internal work-streams interdependencies

· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

· Degree holder and above in related discipline (Banking/ Finance/ Business/ Accounting) with relevant insurance certifications preferred

· Minimum 4 years of relevant experience in the insurance industry or in an administrative capacity with an eye for details and meticulous

· Good interpersonal skills and communication skills – proficient in oral and written

· Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications

· Problem solving, customer service orientated

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

The Role

• Ensure research efforts are aligned between the Artificial Intelligence (AI) CoE and business objectives.
• Coordinate and manage research projects, events, and meetings effectively.
• Develop partnerships and create mutually beneficial programs with external research collaborators.
• Strengthen the operational framework of the AI CoE to enhance research efficiency.
• Suggest and implement initiatives for publicity and advocacy to raise the visibility of the AI CoE.

Requirements

• A Master's degree or higher in computer science, statistics, engineering, applied mathematics, data science, or a related field; a PhD is preferred.
• Solid understanding of research project workflows, supported by previous experience in a research institution or industry.
• Exceptional project management capabilities, ensuring successful planning and execution of initiatives.

• At least 4 years of relevant experience in SAP Project Management, Business Governance, and Leadership.
• Conducts all project management tasks to ensure schedule, cost, and quality goals are achieved.
• Strong functional knowledge of SAP Logistics or Supply Chain Management processes
• Provide leadership to cross-functional teams responsible for delivering defined project objectives to time, budget and project quality criteria.
• Design and apply appropriate project management standards & project plans for the delivery of SAP projects.
• Foster collaboration and communication across project team and more widely into the SAP Programme to support the successful delivery of the overall programme.
• Lead contingency planning activities and management of critical path activities.
• Manage project risks, issues, assumptions and dependencies and escalation to the SAP Programme Management.
• Management of on time, on budget and high-quality delivery programmes and resolution of associated schedule conflicts
• Managing stakeholders, taking account of their levels of influence and particular interests.

Description:

Hiring for Service Desk Lead who will manage and lead the technical support team.

Responsibilities:

• Manage and lead the technical support team.
• Responsible for overseeing the day-to-day operations of the technical support team,
• Providing guidance and support to team members
• Ensuring that customer inquiries and technical issues are resolved in a timely and efficient manner.
• Set performance goals and KPIs for the team
• Monitor individual and team performance and provide regular feedback
• Improve productivity and customer satisfaction
• Handle Customer Escalations

Requirements:

• 10+ years of related experience
• Bachelor's degree in a technical field or equivalent practical experience.
• ITSM Certified
• Proven experience in a technical support role, preferably in a leadership capacity.
• Strong technical background and knowledge of computer systems, software applications, and networking.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Exceptional customer service skills with a focus on customer satisfaction.
• Ability to handle escalated customer issues and manage customer expectations effectively.

This position will support scheme implementation which includes reviewing end-to-end processes, monitoring process indicators, managing public communication and stakeholder management.

Responsibilities:

Application Processing and Decision Making

· Process scheme applications, appeals and exceptional cases

· Propose recommendations for appeal cases and seek management’s approval

· Perform checks on points accumulated through active job search conditions

Verification and Due Diligence

· Verify supporting documents

· Conduct checks with external parties, including calling employers,

· contacting medical institutions, cross-checking with CPF Board and MSF on financial situations

Financial Management

· Perform grant disbursements

· Track actual employment status via CPF contribution post-disbursement

Stakeholder Engagement

· Support engagement with physical touchpoints, such as MSF SSOs, e2i career centres, Service SG centres

· Work with stakeholders to address queries and feedback

Process Improvement

· Identify and recommend solutions to enhance WSG's existing processes for improved efficiency and increased data accuracy

Performance Monitoring

· Support tracking of process indicators

Requirements:

• Awareness of various government initiatives related to manpower/training
• Good engagement and time management skills with experience in account/ project management and/or operational role
• Ability to establish and maintain effective relationships with stakeholders
• Good written and spoken communication skills

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

We are seeking a highly skilled and experienced Manager to lead our construction projects from inception to completion. The ideal candidate will have a proven track record in managing complex construction projects, ensuring they are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities:

• Overseeing all aspects of construction projects, including planning, scheduling, budgeting, and execution.
• Managing project teams, including subcontractors and suppliers, to ensure efficient and effective operations.
• Monitoring project progress and identifying potential risks and issues, taking proactive steps to mitigate them.
• Ensuring compliance with building codes, safety regulations, and quality standards.
• Collaborating with clients, architects, engineers, and other stakeholders to ensure project success.
• Resolving conflicts and disputes that may arise during the construction process.
• Preparing regular progress reports and financial updates for management.

Qualifications and Skills:

• Minimum Bachelor's degree.
• Minimum of 8 years of experience in construction management.
• Proven track record of successful project delivery.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Proficient in construction management software and tools.

Responsibilities:

• Ensure the smooth operation of the Company’s computer systems and provide technical support to both office and vessel staff. This includes:
• Installing and configuring computer hardware, operating systems, and applications.
• Monitoring and maintaining computer systems, networks, and hardware in both office and ship environments, and liaising with external IT vendors.
• Assisting shore and sea staff with troubleshooting and resolving hardware or software issues, either face-to-face or over the phone.
• Assisting in the preparation and administration of the Company’s IT policies and procedures.
• Supporting the Company’s cyber security efforts, including configuring and upgrading routers, switches, firewalls, proxies, antivirus software, access points, etc.
• Conducting disaster recovery operations.
• Board vessels to provide necessary IT support.
• Assist in implementing new information system management software for the Company.
• Attend to projects and tasks as assigned.

Requirements:

• Minimum of 2 years of relevant experience.
• Minimum of a Diploma in a related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).
• Experience in setting up and running new information software systems is a distinct advantage.

Assistant HR Manager

• 5 days, 8.30 am-6pm
• Salary: $4500 -$5500
• Location: Geylang, moving to Woodlands Senoko in 2026

Main job scope:

• Section Lead for Company payroll processing (around 600 headcounts)
• Calculate monthly incentives
• Responsible to ensure monthly payroll is on time, accurate and error free
• Generate payroll computation summary, bank and inter-bank Giro report for approval
• Ensure payroll reconciliation and upkeep good audit standards
• Upload payroll files for authorization
• Generate monthly payroll estimates and reports for Finance
• Responsible for monthly CPF submission
• Responsible for annual IR8A auto inclusion processing
• Prepare payroll worksheets for Annual Wage Supplement, Performance Bonus, Year End Sales Incentive, Length of Service Bonus
• Prepare payroll worksheets for annual salary increment
• Prepare promotion salary adjustment spreadsheet
• Generate annual leave carried forward report and accrual amount
• Generate data and figures in preparation for MOM Labour survey
• Generate data and figures for SNEF HR Indicators and Salary survey
• Generate data and figures for Department Statistics and SME Development surveys
• Responsible for HRMS updates, initialization and maintenance
• Responsible for HR Petty Cash Float
• Conduct the Monthly Office Meeting by collating department slides updates, prepare new hires introduction, purchase birthday cake and meals and, generate attendance list
• Responsible for Workmen Compensation Claims and Foreign Worker Medical Insurance Claims
• Update Referral Record and pay Referral incentives
• Conduct the Monthly Office Meeting by collating department slides updates, prepare new hires introduction, purchase birthday cake and meals and, generate attendance list
• Review payroll processes and implement changes
• Provide guidance to junior staff
• Assist in HR Project

Others:

• Assist with salary and benefits benchmarking exercise
• Assist to conduct employee survey
• Assist with talent acquisition and recruitment responsibilities
• Assist with the HRMS Project
• Generate monthly HR reports for management reporting
• Generate Purchase Request in NAV system

Requirements:

• Minimum Diploma in HR management and relevant studies
• At least 5 years work experience in payroll in F&B Chain

Role: SAP Project Manager / Programme Manager / Client Engagement Manager

Position Type: Contract

Key Responsibilities

• SAP S/4HANA Implementation: Lead and manage end-to-end SAP S/4HANA implementations, including supporting business process analysis, data migration, configuration, testing, and go-live support.
• Project Planning and Execution: Develop and implement comprehensive project plans, including scope definition, resource allocation, timeline creation, and risk management strategies.
• Stakeholder Management: Effectively manage relationships with internal and external stakeholders, including clients, vendors, and team members. Facilitate open communication and address concerns promptly.
• Team Leadership: Lead and motivate project teams to achieve project objectives within budget and on schedule. Provide guidance, coaching, and support to team members.
• Change Management: Anticipate and manage organizational change associated with SAP S/4HANA implementations. Develop and implement change management plans to minimize disruption and maximize adoption.
• Quality Assurance: Ensure adherence to quality standards throughout the project lifecycle. Conduct regular reviews and audits to identify and address quality issues.
• Reporting and Communication: Prepare and deliver regular project status reports to stakeholders. Communicate effectively both verbally and in writing to keep all parties informed.

Required Qualifications
• Experience: 9-11 years of experience in project management, with a strong focus on SAP S/4HANA implementations.
• Certifications: PMP or equivalent project management certification preferred, SAP S/4HANA certification is a plus.
• Technical Skills: In-depth knowledge of SAP S/4HANA modules, including Finance, Controlling, Logistics, and Human Resources. Experience with SAP S/4HANA Cloud or Hybrid deployments is a plus.
• Soft Skills: Excellent communication, interpersonal, and leadership skills. Ability to build and maintain strong relationships with stakeholders. Strong problem-solving and decision-making abilities.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

The Opportunity

• Adecco is partnering our client, one of the biggest Tech MNCs
• We are looking for a Digital Customer Experience Manager
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 3+ years of relevant Community and digital content experience.
• Proficient in Microsoft Office and Excel.
• Highly experienced with analytics tools (Adobe Analytics, Google Analytics) and content publishing platforms preferred (Adobe Experience Manager).
• Experienced in Photoshop and/or other relevant image editing software. Experienced in Graphics/Video editing is an added advantage.
• Experienced in website optimization (SEO, UI/UX).
• Basic understanding of HTML, CSS and content management systems.
• Previous experience in content creation in the area of customer experience is a plus.
• Excellent communication skills, both written and oral.
• Attention to detail and a commitment to quality.

Job Description

• Responsible for conceptualizing, communicating, and executing a regional digital experience strategy from a CS perspective which will require close collaboration with other BUs
• Propose and lead initiatives to enhance customer digital self-help experience
• Oversight of Community Moderation for the region, engaging with the community moderators of each Subsidiary to ensure a healthy Community ecosystem, meeting key engagement metrics.
• Support web & mobile app FAQ contents management, including analysis and proposals to improve web support experience.
• Create and edit customer service-related content, including FAQs, help articles, support guides, and newsletters.
• Lead and collaborate with other departments such as Contact Centre, Service Operations, Marketing and Product teams in digital transformation initiatives to improve digital customer experience and support strategic commercial objectives
• Oversight of Business Profile, Community Moderation, and Members program
• Lead and implement Service Marketing strategies, including hands on approach to digital content creation (digital banners, videos, images), assets amplification, and digital content library maintenance
• Monitor and analyze content performance to identify areas for improvement, and stay up-to-date with industry trends and best practices in content creation and SEO.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

Responsibilities

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok. Team Introduction

The Trust and Safety team aims to build a world where people can safely discover, create and connect. Our goals are to ensure the safety of the community and to build a safer experience for users.

The Trust and Safety Engineering team is responsible for building a highly scalable, complex and intelligent platform that is able to manage high traffic loads. You would also be building tools to help protect our users from harmful content and abusive behaviours. With the continuous efforts of our trust and safety team, we can provide the best user experience and bring joy to everyone in the world.

What you will be doing:

1. Responsible to lead the team to build a highly scalable, efficient and robust trust and safety platform and tools

2. Play a key role in driving project objectives, system design and architecture to ensure high stability and performance of the services;

3. Define a long-term technical roadmap for the team

4. Recruit and mentor engineers of various levels of experience into a performant team, build team culture and cohesion, and help team members grow technical capabilities;

5. Understand and brainstorm product objectives to develop an easy-to-use platform that aligns with customers' needs; 6. Collaborate closely with trust and safety specialists, experts and machine learning engineers;

7. Work with Trust and Safety teams to protect TikTok globally.

Qualifications

What you should have:

- At least Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience);

- At least 7 years of relevant experience, familiar with C++/Go/Java program development (at least one), striving for high-quality code and focusing on the technical quality of the code.

- Highly proficient in designing data structures, building algorithms, and at least one programming language: Java, Python, C++ Go, PHP, pursue high-quality code and focused on code engineering quality

- At least 1 year of experience in Technical Lead Management or People Management

- Good communication skills, able to lead and drive projects effectively.

- Familiar with team and project management methodologies and approaches.

Preference will be given to those who have one of the following:

- Experience with Trust and Safety

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The Global Security Organization provides industry-leading cybersecurity and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk.

Security Tools Operations and Validation team's responsibilities include designing and implementing IT security solutions that address the organization's needs, assessing risks and vulnerabilities, and developing strategies to mitigate them, validation of security technical controls.

The role will be responsible for leading the design, architecture design and implementation of our state to the art Security Tech Validation Framework. And setup the technical supporting team including product team, development team, domain validation teams, validation operation teams etc. The validation framework and validation in security domains will provide solid platform support to GSO's maturity measurement effort. And by implementing the validation of different security domains, the role will make sure the security requirements by GSO are implemented in all of TikTok's business.

Responsibilities

- Architect, design, and implement open and scalable security validation frameworks to automate security testing, validation, and reporting processes

- Implement security validation in different security domains, including network security, cloud security, endpoint security, Secure SDLC, Identity and authentication etc.

- Design and implement domain specific validation infrastructure and utilities

- Prioritize the target validation domains, working with a cross function team

- Setup the supporting teams for technical control validation, including operation team, SRE team etc

- Working with inside/outside service providers to find solution with the best ROI

- Setup validation strategy according to stakeholder's requirements

- Make the SLA of validation framework and implement

Qualifications

Minimum Qualifications:

1. A bachelor's (master's preferred) degree in computer science, information technology, cybersecurity, or a related field is usually required.

2. Strong experience with security automation frameworks and tools (e.g., Selenium, Ansible, Jenkins, Chef, Puppet).

3. Strong product or development experience in security testing tools (SAST, DAST, IAST, RASP, WAF, HIDS etc).

4. Strong understanding of Secure SDLC with best practice in industry

Preferred Qualifications:

1. Proficiency in at least two programming languages: Python, Java, Go, Bash, C/C++, shell; Having excellent debugging skills

2. Good knowledge of BAS(Breach As a Service) like frameworks

3. Broad knowledge of all security domains

4. Excellent team-working skills are needed. Previous successful working experience through different time zones is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Primary Responsibilities:

Service Delivery Leadership:

• Oversee the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.
• Manage delivery teams, ensuring alignment with customer expectations and business objectives.
• Drive continuous process improvement and ensure high standards of service quality and efficiency.
• Coordinate with cross-functional teams, including operations, technical teams, and product development, to deliver integrated solutions.
• Pre-Sales Support:
• Collaborate with sales teams to provide technical expertise and solution design during the pre-sales phase.
• Engage with prospective clients to understand their business needs and align them with appropriate digital solutions.
• Prepare and present technical proposals, solution architecture, and delivery plans to customers.
• Assist in the development of RFPs/RFIs and contribute to pricing strategies by offering insights on delivery costs and timelines.
• Stakeholder Management:
• Maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Act as a key point of contact for clients during both the delivery and pre-sales phases to ensure expectations are met.
• Risk & Resource Management:
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Oversee resource allocation, ensuring that project teams are staffed appropriately and efficiently.

Requirements:

1. Educational Background:
   • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
   • Relevant certifications (e.g., PMP, ITIL, or Agile) are a plus.
2. Experience:
   • Minimum of 8 years of experience in digital service delivery, project management, or a related role.
   • Proven experience in pre-sales support, including solution design and technical proposal development.
   • Experience leading cross-functional teams and managing client relationships.
3. Technical Skills:
   • Strong understanding of digital services and technologies (e.g., cloud computing, software development, data analytics).
   • Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
4. Soft Skills:
   • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
   • Strong analytical and problem-solving abilities to address challenges and identify opportunities.
   • Leadership qualities to inspire and motivate delivery teams.
5. Risk & Resource Management:
   • Experience in identifying project risks and developing mitigation strategies.
   • Ability to manage resource allocation effectively and efficiently.
6. Customer-Centric Mindset:
   • A track record of aligning services with customer needs and expectations.
   • Ability to build and maintain strong relationships with clients and partners.
7. Strategic Thinking:
   • Strong business acumen to understand client objectives and align digital solutions accordingly.
   • Ability to contribute insights to pricing strategies and delivery cost estimation.

Key Responsibilities:

• Customer Support to clarify technical requirements for all MTU, OM/LPR & Detroit Engines and systems.
• Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers
• Supervise installation and commissioning work for all MTU, OM/LPR & Detroit Industrial engines in the region
• Conduct, with relevant MTU support groups, Installation and commissioning discussions, pre installation checks for all MTU Engines internally and with OEMs.
• Review relevant service information pertaining to all MTU, OM/LPR & Detroit Engines Industrial products.
• Review PID's , installation reports and travel ravel reports pertaining to commissioning and field service work
• Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
• Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve any and all issues that may arise
• Co-ordinate field work and service recovery with local service partners and Distributors.
• Provide on-site investigations/troubleshooting in the APAC region when required
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Provide leads and support to Sales Dept.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.
• Assist diagnosis of problems on other applications if required.

Qualifications and Skills:

• Minimum Diploma/ Degree in Engineering (Mechanical or Mechatronics)
• At least 5 to 10 years working experiences with engine background but open for consideration if the attributes fits, will consider for senior engineer/assistant manager level
• Good planning/coordinating skills and able to handle customers will be a BIG plus
• Good Presentation skills
• Must be able to travel as and when required
• Pro-active team player, able to take pressure to meet tight timeline, good follow-ups and hands-on type

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

• Oversee the accuracy of forecasts, pipelines, and baseline metrics for different revenue streams across regions for MNC accounts.
• Lead weekly and regular customer calls and business reviews, focusing on operational performance.
• Manage issue resolution with third-party vendors, serving as the primary escalation point for critical customer concerns.
• Coordinate multiple customer accounts at both regional and global levels, ensuring operational efficiency and high customer satisfaction.
• Drive functional issue resolution and strategic initiatives from a management perspective.
• Collaborate as a key member of the Regional Program Management Team, fostering cross-functional partnerships.
• Ensure consistent achievement of customer KPIs and SLAs, driving continuous improvement initiatives.
• Maintain and update regional SOPs, promoting best practices across teams.
• Lead and participate in customer-focused activities across various functional areas, including sales, customer service, billing, and operations.
• Play a crucial role in vendor sourcing and provide advice on cost reduction strategies, while ensuring customer requirements are met.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

• Develop channel partners’ aftermarket capability in a geographic area by resolving product, performance, and process issues.
• Resolve product process and technical issues and ensured dealers meet customer ownership experience, profitability, and growth expectations.
• Communicates with factories on appropriate issues and solutions
• Delivers product training, technical, and/or management training to channel partners, company employees or customers
• Facilitates channel partner employee development by counseling them on training plans and class enrollment.
• Administer product warranty, product support policies and/or processes and other reimbursement policies.
• Provides marketing support to ensure product optimization via customer clinics and assisting with demonstrations and farm shows.

Responsible for delivering Service revenue and overseeing parts inventory & supply, preventive maintenance (PM), and installation/repair/maintenance

· Plan and formulate mid to long term service strategy along business vision and strategy

· Review, plan and prepare Service Department’s budgets, forecast and management reports

· Manage Customer Call Centre to review quality claims and requests from customers and distributors.

· Manage Service inventory in right level and manage subcontractors effectively and efficiently

· Lead service team to perform PM, service, secure customer’s acceptance of the preventive maintenance or repair. (PM involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku’s specification)

· Qualify the instrument after service repair by executing operational and performance protocols including running verifications.

· Coach/mentor and develop Service Engineers and create Asian Service Network jointly with distributors to improve the company’s reputation among customers

This list is not inclusive of the total scope of job function, ad hoc assignments maybe assigned from time to time according to management’s request

Requirements

· Bachelor’s degree in Engineering or related discipline

· Minimum 10 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment with min 5 years’ in leadership role

· Power user in Excel, able to create high-quality spreadsheets to interface with accounting software

· Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

· SME in analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems

· Ability to exercise independent judgment, subject matter expertise and principles of influence and rational systems in making decisions and performing tasks

· Fluent in English plus at least one of Asian languages to best communicate with stakeholders’ and our strategic distributors within the Region

· Strong business acumen with excellent cross-cultural communication skills

· 50% of regional travel anticipated

Role Overview:

The Vertical Sales Manager role will be responsible for landing new vertical logos to Apex and/or extend the share of our service scope for specified clients. As part of the company business development strategic across APAC, South East Asiamarket plays essential role for high-tech vertical and brand names. The Vertical Sales Manager is expected to have solid customer portfolio and relationship, business understanding so to utilize Apex unique strength of different air/ocean products and add value to customer supply chain demand. The candidate who with relatively strong experience in freight forwarding including air and ocean, and with proven track record of driving revenue growth for High-techcustomers would be a good fit.

Key Responsibilities:

• Identify effective sales leads
• Actively participate high-tech events and know-how of South East Asia market
• Collaborate with cross-functional teams to develop customized solutions that meet the unique needs of customers in the Asia Pacific market.
• Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and retention.
• Stay abreast of market trends, competitor activities, and regulatory changes to inform business strategy and decision-making.
• Sales discipline and activity management in CRM system

Qualifications:

• Bachelor's degree in business administration, logistics, or a related field.
• Minimum of 5-6 years of experience in business development, with a focus on S.E.A/APAC region and freight forwarding.
• Proven track record of successfully driving revenue growth and achieving sales targets in the designated vertical.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
• Proficiency in English and additional language skills relevant to the Asia Pacific region preferred.

You will be leading a technical support team of 5 members for a financial institution to provide system and application support for statement printing system

Responsibilities

• Leading a team to provide level 2 support for both systems and application
• Ensuring smooth running of infra and application
• Managing Incidents and issues related to applications under remit
• Involved in leading the team to perform root cause analysis
• Carrying out automation of processes
• Ensuring timefly resolution especially for high severity incidents to business users
• Provide management reporting
• Ensuring processes are followed

Requirements

• Min 12 years of experience with min 7 years in technical support role
• Prior experience in leading support team in banking industry is preferred
• Comes from strong technical background, able to perform troubleshooting if required
• Prior experience in automation using windows
• Experience in troubleshooting windows systems issues
• Experience in vbscript is a plus
• Good experience in incident and problem management
• STrong analytical skills
• Strong communication skills

Interested candidates please email your latest resume to [email protected]

IT Desktop Support Manager (EUC)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Central

Responsibilities:

• Provide essential enterprise level end user computing services to organisation.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking organisation.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across organisation and work with outsourced service

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 3 years of relevant working experience in designing deploying and managing enterprise level ICT infrastructure for end point services
• Good knowledge of end-user computing (EUC) or ICT operations (ICT infrastructure; servers, network, IT security)

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!

OR

Email your resume to: [email protected]

Wyman Low

Team Lead (IHRP - CP)

Low Yong Wei (Wyman) - R1550983

ScienTec Consulting Pte Ltd - 11C5781