Total 13,583 Manager job vacancies in 3 changi business park crescent changi business park singapore

• Be an effective Technology Business Partner. working closely with business users to understand business needs and implement solutions.
• Hands on experience in configuring Success Factor modules (Employee Central, Payroll, PMGM, Time Management, LMS, etc) this includes configuration of Holiday calendars, Work Schedules, Substitutions, Absences for different categories of employees and policies for different locations.
• Ensure HR applications are compliant with internal business controls, statutory regulations & rules, information security and audit requirements.
• Effective in analysing and implementing SuccessFactors integration projects; defining iFlows, local & exception sub-process, value mapping artifacts.
• Analyse from a holistic perspective business needs, mutual interdependencies, risk and benefits to propose the best solution.
• Motivate, lead and guide team to HR best practices
• Support the delivery of initiatives primarily on technology capabilities for Human Capital/Resource.
• Assist in planning, managing and implementation of projects/tracks.
• Coordinate and manage internal resources and third parties/vendors for the flawless execution of projects and timely resolution of issues.
• Assist in the definition of project scope, requirements and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a detailed project plan to monitor and track progress.
• Test all system areas during implementation, upgrade and/or other configuration change.
• Solution and monitor on HR systems integration(s) with other systems (including but not limited to Time management system, SAP S/4HANA system, Concur system), and any integrations to 3rd party vendor solutions.
• Work cross-functionally to solve problems and implement changes.
• Skills and Experience:
• Experience in handling SuccessFactors systems (including Employee Central, Data Integration, and Data Cleansing) and Concur is highly preferred.
• Experience in developing interfaces between SuccessFactors and 3rd party systems. Has worked on creation of integrations using SuccessFactors Cloud Platform Integration (CPI)
• Experienced in IT project management, developing, analysing and implementing technology solutions.
• 5 -8 years of experience supporting HR systems and team leader of small team to implement HR initiatives.
• Excellent knowledge in HR domain, with experience implementing and supporting HR applications.
• Strong communication and validation skills. Able to iterate through the requirements in phases, ensuring alignment with business sponsor, stakeholders, and management.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

We’re looking for a Head of People to join Intellect and lead the charge for People at Asia’s leading and fastest growing mental healthcare company. You will be overseeing, building, and guiding a team of inspired action takers that are creating the future of mental healthcare across Asia.

In this role you will play the important leading role of our People function, spearheading our people processes, culture, engagement, and organisational development programs.

You will be working alongside our leadership and talent team, to synergise the best of different perspectives to build a high performing and mentally healthy workforce.

People Experience (Benefits, Engagement, Development)

• Works in close partnership with leadership to establish the overarching People strategy and alignment with Intellect's vision, mission, culture, and goals
• Provides strategic insights around employee experience, delivering end-to-end transformations of workforce programs, services, and processes to drive the success of teams and the overall workforce
• Serves as the first point of contact for employee inquiries and responds to HR questions
• Assists in administering new hire orientation and ensures a positive on- and offboarding experience
• Identifies Intellect workforce needs, defines the people strategy, and designs frameworks for employers to implement HR initiatives effectively
• Coordinates monthly HR events and programs (e.g., Lunch N’ Learn sessions, Employee Anniversary Program, Socials, etc.)
• Actively contributes to building the employer brand across different platforms
• Champions a cultural ethos and creates an inclusive workplace with an emphasis on diversity, inclusion, and belonging for all employees
  Supports company benefits administration, enrollment planning, and execution

People Operations (HR & Admin Operations)

• Contributes to people and organisation correspondence (e.g., Back-to-office programs, organising training and events, company communication, etc.)
• Manages logistical aspects of onboarding, including coordinating the procurement and setup of equipment such as laptops and ensuring a smooth integration into the company's technology and communication systems
• Maintains and updates data in our HRIS/EOR system across countries and audits for accuracy and compliance, adding relevant policies and documents
• Completes any other duties associated with human resources operations

Organisational Growth / Development

• Monitors and measures career progression; creates and executes action plans to support team achievement of performance objectives
• Provides HR expertise and counsel in the areas of feedback, performance management, employee relations, development and coaching, and organisational development
• Develops talent strategies for key stakeholders and designs approaches for diagnosing and enhancing organisational effectiveness and employee engagement
• Assists in organisational structure planning alongside the strategy and talent acquisition teams

• Minimum of 5 years of progressive experience in HR, with with experience in a leadership role or supporting senior HR leadership
• Proven track record of success in managing people functions within a dynamic and rapidly growing organisation, preferably within the healthcare or tech industry
• Experience in scaling HR processes and programs to support the needs of a mid-sized company with a global presence
• Demonstrated expertise in people experience, people operations, talent management, and organisational development
• Proficient in utilising and/or implementing HR systems and processes to streamline operations
• In-depth understanding of local required benefits across diverse APAC countries
• Strong analytical skills, strategic thinking, and excellent attention to detail
• Effective collaborator with the ability to work seamlessly across different teams and functions within the company
• Excellent interpersonal and communication skills with a proven ability to lead and inspire teams
• Open to candidates from Singapore and Malaysia (remote)

A global freight forwarding MNC is looking for Customer Service Excellence Manager in Singapore. The incumbent will be responsible for building customer retention and achieving operational KPI for the company.

Responsibilities:

• Foster relationship with customers and obtain regular feedback on performance level and make recommendations for service improvement and customer retention
• Lead, train and manage Customer Service Team
• Identify root cause and resolve problems effectively to minimize the impact on customer satisfaction
• Conduct regular meetings with teams to disseminate company updates and strategize on improvement plans on customer experience
• Attend operational reviews with customer and handle all customers' dispute and service failure through corrective and preventive measures
• Attend introductory and business implementation meetings with customers
• Lead and support continuous improvement efforts and programs to increase effectiveness and efficiency at optimal cost.
• Recruit and manage staff costs and productivity across the department

Requirements:

• Bachelor's degree in Business Administration, Economics, Logistics / Freight forwarding apprenticeship or other related disciplines
• 10+ years of industry experience in freight forwarding or carriers' industry
• 5+ years in people management and leadership - including training & development, coaching, conflict management, recruitment, performance management
• Experienced in customer facing and customer service excellence function
• Strong business and financial acumen
• Familiar with CargoWise 1 and/or SAP software platform

Interested applicants, please apply with your latest CV. Only shortlisted candidates will be contacted.

Product Planning, Contracting & Portfolio Management

• Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business timescales
• Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations
• Manage and maintain tour operators’ relationships along with contract administration
• Collaborate with Marketing department to define product marketing budget plan
• Collaborate closely with Marketing department for brochures and collateral production
• Provide tour set-up for OB system
• Write and maintain accuracy of appealing tour itinerary descriptions

Pricing & Business Performance Management

• Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices
• Closely monitor sales against budget and pace by using available data sources and reports
• Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors
• Manage tour capacity and inventory
• Continuously develop recommendations and implement initiatives that improve product profit and loss

Quality Assurance & Product Expertise

• Collaborate with Tour Operations department to define operational delivery standards
• Assist with vendor performance management, as needed
• Provide trainings for counter staff on tour products and destinations

Qualifications

• Minimum 6 years in travel industry; experience with product management, contracting and pricing required
• Undergraduate degree or equivalent experience in travel industry
• Advanced analytical skills with demonstrated ability to work through the development of complex business solutions
• Familiarity with MS Office – Excel, Words & PowerPoint
• Strong communicator, both written and verbal, with the ability to direct the actions of others
• Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines
• Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation

Able to start work immediately or in short notice.

· Must be bilingual

· Able to work independently

· GDS knowledge is preferred

· Amadeus reservation system

· OB reservation system

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

• Gain a comprehensive understanding of the unit's overall direction and strategy, and provide support in managing the affiliated groups to develop their business strategies for the mid to long term. Collaborate with the local management to drive business development (BD) activities in line with the unit's overarching strategy, jointly initiating and implementing BD initiatives.
• Assist in the management of the affiliated groups to develop their financial budgets and key performance indicators (KPIs), and closely monitor these budgets and KPIs in alignment with the unit's direction. Offer analytical support to the affiliated groups and fulfill any other ad-hoc assignments assigned by superiors.
• Facilitate effective communication and coordination between the responsible group affiliates and the Headquarters, ensuring smooth collaboration and adherence to internal approval processes. Communicate well with other Units in the organization.

Requirements:

• Degree in Maritime Studies, Engineering, Business or equivalent
• At least 5 years of experience in port operations or port industry
• Adaptable to working overseas

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Requires strong project/program management skills; able to lead global, cross-functional teams across business segments. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Requires guidance in only the most complex situations. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Initiates projects and presents justification to obtain project approval for resources and funding
• Leads key projects and programs in support of global logistics network optimization and automation
• Ensures specific project and program objectives and scope are defined, and necessary preliminary activities are completed to allow for effectiveness and focus during later stages of completion
• Ensures all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion
• Ensures all phases of project, program and/or process development are documented, and information required in other functional areas is reported, disseminated, or transferred, as appropriate
• Ensures compliance with Company policies regarding Intellectual Property, Confidentiality, Quality and Safety
• Solves systems and process related issues to support Operations, internal organizations, and external suppliers
• Analyzes data to identify opportunities for improvement and/or cost savings.
• Effectively works with other staff to maximize productivity for the project / program and organization
• Performs tasks as required to support the organization and projects

Experience

• Minimum 7 years of project management in logistics, supply chain management or relevant technical/analytical discipline
• Hands-on, highly organized project manager who has led global projects consisting of cross-functional teams across multiple businesses
• Demonstrated ability to solve complex problems using strong troubleshooting and analytical skills
• Experience leading ERP/systems projects, from Initiate to Close phases
• Demonstrated ability to liaise between Business and IT on project requirements, design, testing, and deployment
• Preferred: Experience leading Logistics process optimization and systems automation and integration projects

Knowledge

• Program/project management, software/system implementations, process standardization
• Specific systems and business processes necessary to support a global logistics network
• PMP (Project Management Professional) certification preferred

Skills

• Ability to build and lead cross-functional teams across multiple business units globally
• Strong project management and leadership skills as well as demonstrated expertise in problem solving, change management and time management
• Excellent interpersonal, communication (both written & verbal), presentation, and organizational skills, with the ability to analyze complex situations quickly
• Proven executive level presence and ability to influence executive level decisions
• Proven financial and business acumen
• Proficiency with MS Excel, PowerPoint, Word, Visio, etc.
• Adept with SAP ERP system

Key Attributes/Qualities

• Self-driven: take the initiative to learn and add value to the organization
• Flexible/adaptable: able to adjust, expand, and change as required to support the organization and projects
• Dependable/Dedicated: make and keep commitments; achieve results; team player
• Curious/Knowledge Seeker: willingness to learn and drill down to understand; able to connect the dots quickly
• Organized/Detailed-oriented: clear communication and detailed project planning; anticipate and mitigate
• Customer Focused: promptly resolve customer issues and respond to inquiries
• Innovative/resourceful: explore all possibilities and networking opportunities to come up solutions

Reporting to the Head of the Cybersecurity team, this role will focus on the rollout of cybersecurity programs and providing technical consultation and guidance to our business units in Asia.

Responsibilities

• Rollout of cybersecurity programs to our business units in Asia
• Provide technical consultation, direction, and solutions relating to the security of business operations, in areas such as new systems development, new package evaluations, and enhancement of existing systems
• Establish and maintain monitoring systems to identify and address security gaps, and design effective solutions
• Communicate on security issues and advisories, and propose controls required to protect our data assets
• Conduct security reviews, penetration testing, vulnerability assessments, forensic and other security risk assessments
• Formulate cybersecurity response plans to enable our response to incidents and escalations
• Educate on cybersecurity issues

Requirements

• Minimally a Bachelor’s in Computer Science and/or any other related field
• Certified Information Security Manager (CISM) / Certified Information Systems Security Professional (CISSP)
• At least seven years of experience in cybersecurity and audit for large corporations and/or financial institutions within Asia
• Experience in cybersecurity risk assessments, and designing controls and countermeasures for reducing cyber risks
• Working knowledge of threat actor tactics, techniques and procedures
• Operational work experience in cyber incident response, malware investigation, threat hunting, security testing, and assessments
• Knowledge of National Institute of Standards and Technology (NIST) cybersecurity framework, MITRE and Center for Internet Security (CIS) control measures
• Knowledge in using security tools for investigation, testing and assessment
• Solid grasp of cybersecurity concepts, operating systems, network, database, cryptography, programming and scripting languages
• Knowledge of technology trends, and security implications and directions
• Ability to understand how a business functions and to balance security needs
• Problem solver with excellent analytical skills
• Strong interpersonal and persuasion skills to manage the cybersecurity team and collaborate with other stakeholders
• Self-motivated to continuously learn and develop in cybersecurity topics

At Bank of Singapore, our goal is to create digital experiences that make our users’ lives easier and more satisfying. While we are always looking for the ideal user-centric solution when crafting CX research strategies, we are mindful to consider our internal business needs and find solutions that satisfy both business and user goals.

Are you fuelled by an intense sense of curiosity to learn about people and their problems? Do you have a genuine interest and real desire to understand internal business users, external clients and key stakeholders?

Join our Client Experience Research (CXR) Team as a Client Experience Researcher (Manager/ Assistant Vice President) based in Singapore! You will be part of a team that co-creates products and services that are integrated within a larger CX circle, focused on building best-in-class client and employee experiences.

Our ideal candidate will be:

• A mid-Level CX Researcher with 5 to 7 years of hands-on experience in user experience research, with a strong foundation in qualitative research methodologies.
• As a Mid-Level CX Researcher, you will play a crucial role in shaping the user experience of our products by conducting insightful research, providing actionable recommendations, and collaborating closely with cross-functional teams.

Responsibilities:

1. User Research and Client Experience Research

• Plan, conduct, analyse user research studies including product discovery, design thinking workshops, usability testing, ethnographic studies, interviews and other relevant research studies where appropriate.
• Work closely with Product Owners, Product Designers, Content Designers to identify research objectives and translate them into effective research plan, discussion guides, transcripts and Research reports.

2. Data Analysis

• Synthesise and analyse research findings to uncover actionable insights that may influence product design decisions.
• Use qualitative data to create comprehensive understanding of user behaviour and preferences.

3. Collaboration

• Collaborate effectively with cross-functional teams across the bank to integrate user research into the product development life cycle.

4. Communication

• Clearly communicate the research findings and insights to both technical and non-technical team members in a transparent, compelling, and accessible manner.
• Create and deliver compelling presentations that effectively convey the impact of user research on product design.

5. Industry Knowledge

• Stay informed of industry trends, best practices and emerging technologies in CX research.
• Share knowledge and contribute to the growth of the UX research discipline within the organisation.

Requirements:

• Bachelors or Master’s degree in Human-Computer Interaction, Psychology, Design or related social science field
• Work experience as an UX/CX Researcher for 5 to 7 years
• Strong knowledge of user centred design principles and methods
• Proficiency in a variety of research tools and platforms
• Excellent communication and collaboration skills
• Ability to facilitate up to 25 user interviews/year
• Ability to work in a fast paced, dynamic environment and manage multiple projects simultaneously
• Portfolio demonstrating UX/CX research framework
• The role is responsible to conduct Mandarin/Cantonese user interviews. Knowledge of Mandarin/Cantonese dialects is essential.

The Company

An exciting opportunity to join one of the world’s largest private equity firms and be part of their growing business in real estate in Asia Pacific region. You can look forward to be part of a forward looking and high performing team with strong work ethics and integrity.

The Role

Reporting to the Head of Operational Risk Management for Europe and Asia, you will be responsible for executing on risk strategies related to the real estate business operations in the Asia Pacific region. You will ensure that business and operational risks, when weighed against business opportunities, are well managed and acceptable. The Operational Risk team is a global team that regularly interacts with members in all regions. The role will require light travel to the other Asia Pacific offices. Infrequent opportunities for additional international travel outside the region may also arise.

Your Profile

You should have the relevant qualifications, minimum a degree and at least 5 years of experience in risk management; ideally in the real estate investments. Good knowledge of both the private and public asset classes will be desirable. You should work well with minimal supervision and be a critical thinker. Ability to function independently, solve problems and good stakeholder management are critical to succeed in this role.

Apply Today

Please send your resume, in WORD format only and quote reference number FT12863521, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Teo Sui Fen EA Registration no.: R1109280

Responsibilities:

• Accountability for the practice in Singapore, including driving quality, sales, recruiting, account management, consulting, and all operational aspects, including:

1. Practice Building – Drive overall growth of practice area through a combination of business development, pre-sales and estimating, delivery work, and thought leadership.
2. Team & Individual Development – Maximise team performance through an effective team approach that increases productivity and job satisfaction.
3. Manage the allocation of our offshore resources to local projects.
4. Engagement Management – Manage engagement risk, project economics including planning and budgeting, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.

• Manage and deliver Salesforce engagements initially while we are building the practice.
• Responsible for the profitability of all Salesforce offerings, with revenue management expectations
• Builds and develops relationships with Salesforce Alliance and Sales teams
• Owns joint sales pursuits in partnership with Salesforce
• Identifies opportunities for growth and maturation of Salesforce offerings
• Provides oversight and governance of all sold and managed Salesforce projects
• Initially manage projects.
• Drives business development with the proper information, tools, and subject matter expertise to sell engagements within the offering
• Builds and develops relationship / partnership with local market teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the region
• Develops or supports the development of case studies and training materials; conducts brown bags and provides guidance for Salesforce Practice
• Develops or supports the development and delivery of best practices, delivery templates, and point-of-view papers
• Oversees quality assurance of project delivery
• Facilitates client satisfaction surveys (where applicable)
• Oversees alignment of global resources to projects based on appropriate skills and availability, while being responsible for the overall utilization numbers of the team.
• Supports recruiting and onboarding of new employees

Profile

• Minimum Bachelor’s Degree in Software Development or Engineering
• 10+ years’ experience in a large consulting environment
• Deep technical understanding in the workaboutsfor a Public Sector
• 6+ years prior experience leading projects built on integration platforms, in Salesforce. ( any CRM Technology/Platform may be considered)
• Expert at project delivery, including all aspects of program management and the SDLC
• Expert business development skills as well as managing relationships with both clients and internal stakeholders
• Expert communication (verbal and written)
• Expert business operations (e.g., invoicing, SOWs, margins, utilization)
• Skilled at managing multiple clients
• Excellent mentoring and leadership skills

The (Senior) Actuarial Manager will work closely with the Chief Actuary to complete actuarial work to ensure accurate and timely financial reporting and maximize value for the company. This is a unique opportunity to help build the Singapore presence for a new market entrant, with a track record of success in Asia. This opportunity has excellent career development opportunities for strong candidates. We offer a competitive benefit package and actuarial exam support.

Key Responsibilities:

• Actuarial modelling for local Singapore reserve and capital requirements in line with Sun Life & regulatory requirements.
• Production of actuarial reserve and capital calculations for required submissions to the Monetary Authority of Singapore.
• Actuarial modelling and analysis for any new product initiatives, especially as related to local Singapore requirements.
• Collaborate with other employees to build and enhance processes to ensure efficient workflows and a strong control environment.
• Conduct risk quantification and analysis and contribute to mitigation strategies and alternatives.
• Responsible for actuarial modelling related to business planning and financial planning and analysis to inform business decisions and facilitate strategic planning.
• Proactively support the successful establishment of the new entity as a key strategic initiative for Sun Life.
• Additional duties as may be required from time to time by Senior Management.

Job Requirements

• At least 5 years of experience in Life Insurance industry, preferably with experience with Singapore statutory reporting experience
• Associate of the Singapore Actuarial Society (or equivalent)
• Fellow of the Singapore Actuarial Society (or equivalent) is preferred, but not required
• Knowledge of Singapore RBC 2 requirements is preferred
• Experience with Moody’s AXIS is preferred but not required
• Modelling experience and proficiency with Microsoft Excel and/or actuarial modelling software
• Strong technical skills and problem solving ability
• Strong cross team collaboration skills and ability to advance projects independently

HR MANAGER (TALENT ACQUISITION)

Working Hour: Mon- Fri : 9am to 6pm

Working Location: Kaki Bukit

Salary Range: $5000 - $6000

RESPONSIBILITIES

• - Oversee and manage all aspects of the recruitment process, including sourcing,
• interview, selection and onboarding of new hires
• -Develop sustainable talent acquisition hiring plans and strategies
• - Analyse and forecast hiring needs based on business growth plans
• -Source for candidates independently via all available channels to meet business
• needs
• - Perform initial screenings and conduct interviews combining various methods
• -Liaise with academic institutions/government agencies for various talent programs
• -Attend recruitment events to solicit interest from external talent pools
• - Facilitate assimilation of new joiners into the organisation and team through
• engagement with operation teams to understand business needs and job
• requirements.
• - Gather feedback from new joiners about their onboarding and induction experience
• so as to take proactive actions to address areas for improvement.
• - Review job descriptions for HQ and operations
• -Analyse employee engagement metrics such as retention and attrition rates
• -Stay informed of Talent Attraction trends and innovations in order to ensure
• company is competitive in the employment market
• - Analyse HR related data and salary benchmarking
• - Conduct exit interviews
• - Any other special projects and duties as assigned

JOB SPECIFICATIONS

• -Bachelor’s Degree/Diploma holder in human resource management or other related
• disciplines
• - Minimum 3 years of human resource management experience in the same
• capacity, preferably in F&B/Hospitality/Service industry
• - Able manage and lead a small team

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

VentureBlick is a dynamic healthcare startup with a passionate team of 30 employees, operating across 4 countries. As the Finance & Accounting Manager, you will start off as the sole member of our finance team, playing a crucial role in shaping our financial strategy and operations. Your expertise will guide our financial decisions and practices as we expand our global presence and impact in the healthcare sector.

Responsibilities

• Manage and oversee all financial aspects of the company, including accounting, budgeting, forecasting, and financial planning
• Prepare and present detailed financial reports & statements to the Leadership Team, providing insights for strategic decision-making
• Ensure compliance with financial regulations and standards in all countries of operation
• Oversee accounts payable and accounts receivable processes, including invoice processing, payment tracking, and collections
• Implement and maintain financial policies and procedures to ensure operational efficiency
• Manage cash flow and funding requirements, including foreign exchange considerations for international operations
• Coordinate financial audits for VentureBlick, ensuring accuracy and compliance with accounting standards

Requirements

• It is essential that this individual has worked in a supervisory role in the finance function for a startup with international operations
• Prior experience working in a Big 4 audit firm would be highly desirable
• Bachelor's degree in Accounting, Finance, or a related field
• CPA certified
• Strong knowledge of accounting principles, financial analysis, and reporting
• Proficiency in accounting software and financial management tools
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills

Job Descriptions:

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly KPI.
• Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Productivity Utilisation (EPU) etc for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.
• Ad-Hoc reports for internal and external stakeholders

Requirements:

• Minimum Diploma in Business / Engineering with at least 3 years of relevant working experience
• Possess working experience in automotive industry with a good understanding of Aftersale operation
• Possess extensive local market knowledge and proven good track records in the automotive-related industry
• Possess good analytical skills, good at numbers and an eye for details to perform the strategic planning role effectively

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Do you have a passion for steering product innovation? Seize the opportunity to become our next Head of Product in this vibrant start up, where you will lead a dynamic team and shape the future of our industry.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties (Input the roles and responsibilities for this position)

• Managing all aspects of product development and user experience for existing and new products
• Responsible for the product team’s definition and communication of product requirements and specifications by thinking creatively and rigorously about how to solve problems
• Enforcing customer centricity in the product development cycle
• Establish and implement the overall product strategy in collaboration with the leadership team, product owners and functional teams
• Design, benchmark, iterate and report on product roadmaps at multiple timescale (multiyear, yearly, quarterly and sprint-level)
• Generate insights for our product strategy based on data and user feedback.
• Adopt and/or create effective product management methodologies and product analytics frameworks within the product function and the company.
• Be a thought leader and understand macro trends in the verticals and geographies we operate in, as well as stay always updated on what the direct competition does better than us and identify untapped opportunities for growth.
• Responsible for prioritizing the backlog of features and work with CTO on constantly

addressing technical legacy and debt.

• Support sales and marketing teams in articulating the optimal value propositions and pricing for our clients based on their feedback and market research.
• Directly manage, recruit, train and retain the teams consisting of Product Manager(5) and UI/UX (3)
• Work closely with the CEO and engage the leadership team to drive the Company’s strategic plans in terms of resources allocation, market expansion and product growth in order to build a compelling vision to stakeholders, both internal and external.
• Regularly measure effectiveness of plan versus reality and update plans and/or execution accordingly

Requirements (Input the skill set we are looking for)

• 15 years of relevant experience, including 5 years in product management and 5 years in a managerial role overseeing at least a team of 10 direct reports
• Robust technical background in data and technology
• Keen interest in AI and its transformative potential
• Strong interpersonal and communication and leadership skills

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Who we are:

Bloomberg is the global leader in business and financial data, news and insights. Using the power of technology, we connect the world’s decision makers to accurate information on the financial markets – and help them make faster, smarter decisions.

Here at Bloomberg, our employees' experience is a top priority. We’re known for providing outstanding customer service, and an experience that's consistent with our brand - outstanding and magnificent. Our team is central in this effort by providing platinum support to 21,000 employees and more than 500,000 annual visitors in more than 170 state of the art offices around the world. Bloomberg's Hospitality group is looking for an individual to join our team. We warmly welcome our employees, guests and visitors as well as improve their internal experience across the 25+ Bloomberg locations within the Asia-Pacific region. We are a critical component of our robust customer engagement philosophy and are particularly important given the agile design of our building. It is our responsibility to ensure the entire experience is consistently handled with outstanding service.

What's the role?

As an APAC Workplace Experience Manager, you will be responsible for our guest and employee experience strategy and all touch points from pre-visit communications, first experience when entering the building, the pantry operations, and any events support. You will lead a regional scrum team of individuals who own the day to day operations of Front of House, Guest Experience, Employee Experience, Pantry Operations and Events support, to name only a few. This scrum team will ensure our processes and technologies create a consistent and memorable experience across all offices.

As part of your role you will also have oversight of all operations within the building that pertain to the guest experience. This includes budget oversight, vendor management, KPI's, SLAs, ad hoc projects, events support and its impact on day to day operations. You will need to be there and ready to answer questions, collaborate with multiple partners - internal and external, as well as utilize project management skills to facilitate Hospitality initiatives across the region. Every single day will be different - so it's important you're diligent and come in with an open mindset, ready to handle any challenge thrown your way.

Working with the Global Chief Product Owner of Hospitality, you will assist with implementing the strategy and leading all aspects of the delivery of initiatives across the hospitality function. You will bring your creative thinking, knowledge of industry practices, and innovation to drive enhanced solutions across Hospitality. Your outstanding interpersonal skills will play a critical to partner successfully with senior executives to design and deliver solutions and continuously improve the function. And finally, you'll use your ability to govern sophisticated projects and drive outcomes through enterprise-wide engagement with internal functions and teams.

We'll trust you to:

• Develop and execute the vision and strategy for key hospitality objectives for the region in alignment with our global priorities
• Be a big-picture leader across vendor partners, in-house workplace teams as well as other support businesses within the firm
• Drive experimentation and a creative thought process to influence global Hospitality and Event Operations strategy
• Manage and represent global and regional stakeholders, understand and advocate for their needs
• Leverage scrum methodology to a develop strategy and backlog scope with the CPO through a global roadmap with quarterly and monthly incremental plans against metrics to drive strategy and monitor results.
• Curate a healthy backlog for the scrum team with clear acceptance criteria and guide the team to accomplish sprint objectives
• Act as the primary contact for queries from internal teams, customers, and vendors
• Engage users to promote products, create branding and to drive on-site engagement
• Use a data-driven approach to supervise results, tackle problems directly and promote solutions and use facts, data and evidence-based feedback to evaluate priorities and communicate iterations
• Develop and maintain strong relationships between other hospitality groups (security, events, catering, etc.), Bloomberg businesses as well as our partner vendors to execute large events, visits and tours that take place across the region
• Partner with CPO on Hospitality priorities and align to strategic objectives. Assist with the delivery of sophisticated solutions across hospitality processes within an agile framework
• Collaborate with global counterparts and work to further solidify and implement global quality standards
• Lead APAC Hospitality initiatives through cultivating an active network of relationships, cross-team collaboration, effective dependency, risk management and leadership engagement
• Have oversight on all events, catering, other group activities, as well as VIP/guest arrivals daily across the region

You need to have:

• Bachelor’s degree or degree-equivalent qualifications
• 10-15 years of recent professional experience in F&B, hospitality, or workplace experience management
• Experience in leading regional projects in hospitality operations, customer engagement and vendor management
• Ability to manage a team with strong people leadership skills as well as strong interpersonal skills
• Ability to lead a scrum team with the discipline of the scrum framework in partnership with various team leaders across the region
• Experience in implementing new processes and lead organizational change initiatives, through the delivery of workplace experience related programs, i.e. guest experience, pantry & catering operations and event execution etc.
• Demonstrated ability to interact cross-functionally with all levels of executive management
• Demonstrated experience in an environment with high customer service standards
• Demonstrate outstanding organizational skills
• Strong executive presence, confidence, poise, perseverance, and ability to develop relationships with a variety of partners
• Consistent track record of building presentations and using data to tell a story
• Fluency in both written and spoken English
• Demonstrate an “all hands-on deck” mentality
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies, and ability to develop, influence and maintain solid stakeholder relationships
• Budget and forecast management experience
• Ability to capture and incorporate hospitality industry trends and latest technology into best-fit models for Bloomberg
• Ability to work in a fast-paced environment, driven by a sense of urgency and an adaptability to changing business needs. Proactive, result-driven and detail oriented.
• Demonstrated continuous career growth within an organisation

We'd Love to See:

• Incredible project management skills
• True passion for innovation and support for outstanding client experiences through delivery of the highest Hospitality standards
• Experience with agile scrum working methodology

If this sounds like you:

Apply! If we believe you're a good match. We'll get in contact with you to let you know the next steps, but in the meantime feel free to have a look at: https://www.bloomberg.com/company/careers/working-here/

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job description for Operations Manager, Free & Easy Department

1) Set policy and procedure for back office operation

2) Train and guide operations staff

3) Check and supervise operations staff’s work

4) Ensure smooth running of all operations of tours after sales

5) Establish and maintain suppliers relationship

6) Identify and solve operational issues by her team

Other requirements:

1) Minimum 15 years of relevant experience in the Free & Easy Department of a travel agency

2) Able to start work immediately or in short notice

3) Must be bilingual

4) Able to work independently

5) GDS knowledge is preferred

6) Singaporean & PR

Please provide the following information in your resume:

1) Recent photograph

2) Reasons for leaving your last employment

3) Current and/or last drawn salary

4) Expected monthly salary

5) Availability

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Job Summary
The role as a Sales Manager is to develop and grow a mix of new and existing accounts, drive sustainable financial growth through increasing sales and forging strong relationships with customers, as well as manage a small team of sales personnel.

Job Description

Essential functions
1. Create and develop strategy and plans to address customers’ needs, in line with strategy to drive revenue growth
2. Work towards monthly sales targets with the sales team
3. Maintain, develop and build long-term relationships with new and existing customers for company’s growth sustainability
4. Negotiate terms of agreement and closing sales, preparing of sales contracts in adherence to local country regulatory rules and guidelines
5. Detailing of company products to optical outlet stakeholders, and provide advice on product information, or any special promotions.
6. Direct and coordinate all sales activities locally
7. Plan and direct the hiring and training of new sales representatives
8. Prepare of sales budgets and projections
9. Work closely with marketing team to plan and execute marketing promotions, campaigns or training activities
10. Build in-store brand presence and visibility with customers
11. Gather customer and market information in a timely manner to stay competitive
12. Represent the company in trade shows, events and exhibitions
13. Handle and resolve customer complaints in an amicable manner

Job Requirement

- B2B2C sales experience. Optical industry preferred.
- Experience in myopia management related products will be a plus.
-. Has experience in leading a small team

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18820 Sales Manager (Contact Lens Industry, Myopia Management) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

JOB RESPONSIBILITIES

1. Network and Security Management

• Maintaining and administering computer networks in PRD and DR sites
• Manage network devices: Core Switch, Router, Firewall, Network Monitoring System, Wireless, Remote Access
• Configuration, installation, maintenance and life cycles planning of various network devices and services
• Monitoring network performance and ensuring reliability and availability
• Experience in log review, log monitoring, firewall rule review
• Monitors and assesses overall health functionality of security systems and equipment
• Provide technical support and advice on all hardware and software in the network environment
• Supervise and provide vendor management for external contractors
• Manage the problem resolution process with maintenance support vendor on operational matters as well as troubleshooting and resolution of network related problems
• Create and maintain comprehensive documentation for all implemented networks
• Conduct IT security awareness training for all staff

2. Operations & Maintenance Management

• Perform daily IT operational and disaster center operational tasks
• Provide operations support for user inquiries and issues via email and phone
• Perform house-keeping tasks (i.e. backup, and optimization) and maintaining network user accounts
• Direct and coordinate troubleshooting and root cause analysis and make recommendations to the current procedure for hardware, software, and other network and system problems
• Implement an integrated mechanism for IT inquiries, call handling, logging and escalation for IT issues and assignment
• Performing disaster recovery operations and data backups when required
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures
• Maintaining, configuring, and monitoring virus protection software and email applications when required

REQUIREMENTS

• Bachelor’s degree in computer science or relevant IT related discipline
• Minimum 5 years working experience with 1-2 years’ experience in a banking and financial services
• Familiar with MAS Notice 655(Cyber Hygiene Practices) would be a plus
• Experience with routers, switches and firewall, i.e. Cisco, Huawei, Palo Alto, and Checkpoint etc
• Knowledge and experience in using Network Management System, i.e. Nagios etc. would be a plus
• Knowledge and experience in Virtualization Infrastructure, i.e. VMware etc. would be a plus
• Ability to work independently as well as in a team
• Certifications such as CCNA/CCNP/HCNA/HCNP or equivalent level in networking is an advantage
• Language proficiency in English and Chinese as the candidate will be working closely with Chinese colleagues in Head Office

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Do you have a passion for steering product innovation? Seize the opportunity to become our next Head of Product in this vibrant start up, where you will lead  a dynamic team and shape the future of our industry. 

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Managing all aspects of product development and user experience for existing and new products
• Responsible for the product team’s definition and communication of product requirements and specifications by thinking creatively and rigorously about how to solve problems
• Enforcing customer centricity in the product development cycle
• Establish and implement the overall product strategy in collaboration with the leadership team, product owners and functional teams
• Design, benchmark, iterate and report on product roadmaps at multiple timescale (multiyear, yearly, quarterly and sprint-level)
• Generate insights for our product strategy based on data and user feedback.
• Adopt and/or create effective product management methodologies and product analytics frameworks within the product function and the company.
• Be a thought leader and understand macro trends in the verticals and geographies we operate in, as well as stay always updated on what the direct competition does better than us and identify untapped opportunities for growth.
• Responsible for prioritizing the backlog of features and work with CTO on constantly addressing technical legacy and debt.
• Support sales and marketing teams in articulating the optimal value propositions and pricing for our clients based on their feedback and market research.
• Directly manage, recruit, train and retain the teams consisting of Product Manager(5) and UI/UX (3)
• Work closely with the CEO and engage the leadership team to drive the Company’s strategic plans in terms of resources allocation, market expansion and product growth in order to build a compelling vision to stakeholders, both internal and external.
• Regularly measure effectiveness of plan versus reality and update plans and/or execution accordingly

• 15 years of relevant  experience, including 5 years in product management and 5 years in a managerial role overseeing at least a team of 10 direct reports
• Robust technical background in data and technology
• Keen interest in AI and its transformative potential
• Strong interpersonal and communication and leadership skills

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Work From Home
• Flexi Health Care
• Remote Work Policy

Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an Application Support manager in Singapore.

As an Application Support Manager, you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

What skills you'll need as an Application Support Manager:

• Support the client in the implementation of the necessary infrastructure
• Manage and configure application releases (deployments and upgrades) or guide the customer to do so
• Configure the application according to the requirements provided by the Project Manager or the client / Assist client application management teams in the application setup
• Participate in the technical discussions with the client on infrastructure changes and upgrades
• Interpret error logs and identify corrective actions to be taken / or support the client in this task.
• If necessary, liaise with the Evooq product development teams

What an Account Manager does at Visa

• Expertly manage a sales pipeline of expansion opportunities to achieve and exceed the goals of the business
• Develop a deep understanding of the problems clients experience, the impact of these problems, and how our technology and new products can be a solution for them
• Build strong relationships with key senior client contacts
• Forecast revenue and opportunities accurately

Why this is important to Visa

Our Account Managers are paramount to driving the Currencycloud revenue engine strategy and are responsible for the development of strong commercial relationships. They own the commercial relationships throughout the customer lifecycle and drive sustainable revenue growth across a portfolio of clients to help meet and exceed revenue targets of our dynamic and scaling SaaS focussed business.

YOU will be responsible for up-sell, cross-sell and renewal activity across a portfolio of clients, partnering up with Customer Success Managers to develop account strategies that enhance sentiment, protect against high-risk churn, co-designing success plans and developing strategies to increase product adoption and satisfaction.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.