Total 2,425 Manager job vacancies in d09 cairnhill orchard river valley

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or Bachelor’s degree in any fields
• Minimum 2-3 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Fluent in English

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 2 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

• Manage the full spectrum of employee lifecycle from recruitment and selection, onboarding and offboarding, performance management, employee relations, staff wellness, etc.
• Implement manpower planning and resourcing strategies to identify and hire quality candidates to meet the manpower needs.
• Manage sponsorship and scholarship for nurses, allied health and pharmacists.
• Responsible for budget planning and tracking, manpower billing, verifications and payment.
• Prepare weekly/monthly HR related reports for management and reporting.
• Provide sound HR advice and forward-looking solutions to the Leads and line managers.
• Provide day-to-day performance management guidance to the Leads and line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Work actively with the relevant Centres of Excellence in the review of HR policies, programs and processes.
• Any other duties which may be assigned from time to time.

Requirements

• A good degree, preferably in human resource or business related field.
• At least 5 years of relevant HR working experience. Experience in healthcare will be an added advantage.
• Excellent interpersonal and communications skills.

Interested applicants, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description:

The Role

You will drive impact, change and strategy in the performance marketing department. You will be working directly with the CEO and leadership team on highly important projects and leadership initiatives that will have significant impact on OOm’s mission and business objectives.

You should be / have:

● The ability to inspire, mentor, and guide a team towards improving their skills and achieving collective goals

● Proficiency in handling interpersonal conflicts and maintaining a harmonious work environment.

● The ability to delegate tasks effectively while ensuring accountability.

● Passionate about all things digital and forward thinking, always on the lookout for the latest news in the digital space

● Results-oriented & data-driven: Strong analytical skills to assess the team’s performance and derive actionable insights.

● Deep understanding of various digital marketing channels (Esp. Meta, Google & TikTok) and how to use it to achieve maximum ROI

● Excellent verbal and written communication skills

● Capability to present strategies, results, and insights to senior management clearly and confidently.

● Quick thinking and creativity in addressing challenges and obstacles.

Key responsibilities:

● Monitor industry trends and competitor activities, identify opportunities for improvement and innovation and drive adoption of these strategies across the agency, so as to stay ahead of industry changes and enhance our competitive edge.

● Collaborate with senior leadership to define the performance marketing team’s roadmap, and drive action through leaders under you to achieve set goals.

● Cross-functional collaboration to achieve collective goals of the company.

● Lead, mentor, and manage a team of performance marketing executives while identifying and grooming potential leaders

● Foster a collaborative and high-performance culture within the team, encouraging continuous learning and development.

● Design and provide regular trainings for key departments to enhance their skills and knowledge, and to keep abreast of what is happening in the industry

● Implement best practices and standard operating procedures to ensure consistent and high-quality team output and cross-functional collaboration

● Oversee the planning, execution, and optimization of the team’s campaigns, ensuring they meet or exceed targets.

● Continuously evaluate and improve the department’s processes and workflows to increase efficiency and productivity

• Developing and implementing compensation and benefits programs, policies and procedures, align with company’s overall strategy and objectives
• Conducting market research and analysis periodically to ensure that the compensation and benefits programs are competitive and attractive to existing and potential employees and to ensure competitiveness and compliance with legal requirements.
• Managing employee benefits programs: C&B Managers oversee the design,implementation, and administration of employee benefits such as health insurance, retirement plans, and wellness programs.
• Developing and maintaining job evaluation systems: C&B Managers establish frameworks to evaluate job roles, determine appropriate salary ranges, and ensure internal equity.
• Handling compensation-related issues: C&B Managers handle employee grievances related to compensation, conduct salary negotiations, and resolve disputes
• Supporting annual/ad-hoc salary & benchmarking, allowances and benefit review for multiple entities, including computation of increments and bonuses for different groups of staff and coordinate with the payroll personnel to ensure accurate and timely payments.
• Supporting the team lead in overseeing the administration of employee group insurance schemes and benefits and works with broker / consultant to follow up on insurance renewal matters.
• Provide guidance and support to various stakeholders on all compensation and benefits related matters.
• Communicating with employees: They educate employees about compensation and benefits programs, address inquiries, and provide guidance on policies and procedures.

Requirements

• Possess at least a Bachelors Degree
• At least 3 years of experience as a Manager
• Prior experience in C&B for at least 6-8 years.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Collaborate with relevant department to map out requirements and develop a Manpower Planning Tools that taps on various data sources and planning parameters to optimise manpower.
• Explore feasibility of scaling Institution manpower planning templates across all Job Groups.
• Engage with various stakeholders to gain understanding of operational planning to drive and influence tools adoption.
• Work closely with Workforce Planning committee to familiarize with long-range planning to support cluster’s expansionary demands.
• Familiarize with yearly manpower budgeting process and work closely with team lead to use manpower planning tool as part of annual budgeting process.
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are looking for an HR Manager to oversee all aspects of human resources practices and processes. The HR Manager will be the go-to person for all employee-related issues. Main duties involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management.

This role is very vital to Initia’s success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect in the kind of HR Manager we are looking for.

DUTIES & RESPONSIBILITIES:

• Developing the company's HR agenda
• Developing HR strategies, policies and practices
• Structuring compensation and benefit packages
• Developing and creating each position’s KPI and evaluation structure for employee
• Finding suitable government grants for the entire business entity and securing the grants
• Managing, saving, and allocating HR funds with government grants
• Provide input on workforce and succession planning as well as planning of business unit restructuring
• Accomplish and ensure projects tasked by HQ are complete according to schedule
• Handle recruitment and selection process such as posting advertisements, shortlisting and prepare employment contracts
• Ensures legal compliance by monitoring and implementing
• Learning and Development, Planning Training Plan for all staff
• Responsible for ensuring timely and accurate delivery of payroll
• Administrator welfare matters and organizing staff activities
• Driving the performance management programs, identifying talent gaps and develop internal candidate pipelines
• Manage overall end-to-end Payroll
• Providing HR consulting and solutions on HR matters to business units on a daily basis

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

The Opportunity

• It is an opportunity for an experienced Product Manager to join their team
• Starts off as a 12 month contract

Responsibilities:

The Cash Product Commercialisation Manager will assist the Regional Mid Cap & SME Cash team to drive business growth by commercializing cash products and solutions for our Mid Cap & SME customers:

1. Plan and execute campaigns and experiments to drive customer acquisition and utilisation.

2. Leverage data analytics for leads and analyse results of campaigns and experiments to continuously gain insights and conversion.

3. Develop new product propositions to grow and entrench our position in the accounts and payments space.

4. Provide training and marketing support to implement go-to-market plans and drive product usage.

5. Drive efforts to maximize the use of digital channels for client acquisition, transactions, and ongoing engagements.

6. Work closely with Relationship Managers, Global Transaction Services, Marketing teams to ensure the delivery of business growth targets.

The Talent

• Degree in any relevant field
• Good interpersonal, written and verbal communication skills
• Proficient in Excel and MS Office suite of products.
• Self-motivated, data-driven, able to think systematically and multi-task.
• Able to work in a fast-paced environment.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Product Manager
• Only shortlisted candidates will be contacted

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Job Responsibilities

• Collaborate with relevant department to map out requirements and develop a Manpower Planning Tools that taps on various data sources and planning parameters to optimise manpower Estab.
• Explore feasibility of scaling Institution manpower planning templates across all Job Groups.
• Engage with various stakeholders to gain understanding of operational planning to drive and influence tools adoption.
• Work closely with Strategic Workforce Planning (SWP) committee to familiarize with long-range planning to support cluster’s expansionary demands.
• Familiarize with yearly manpower budgeting process and work closely with team lead to use manpower planning tool as part of annual budgeting process.
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes.

Requirements

• Bachelor’s Degree or Above – Major in a quantitative discipline i.e. Finance, statistics, human resources, economics, or any related discipline.
• Minimum 2 years’ experience in HR function with Manpower Planning experience is preferred.

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

1. Lead the Benefits and Wellness (B&W) strategies to organize and execute quality programs and initiatives in alignment with the HR workplans;
2. Establish the award criteria and facilitate the reviews for the various award panels. Point of contact for awards programmes
3. Manage cluster’s benefits (including Long Service Awards);
4. Participate and support committees in organizing cluster’s key events such as Tribute Nites, Annual Dinner and Dance, Nurses’ Day and AHPs’ Day, etc.;
5. Represent cluster in cross-cluster/MOH workgroups on benefits and wellness matters as well as policy administration. Coordinate cluster submission and communicate the relevant information to the institutions as needed for implementation;
6. Represent cluster to partner with other clusters and union in CA negotiation, discussions and benefit related renewal matters;
7. Provide advice and solutions to address issues relating to B&W faced by HR;
8. Ensure consistent HR processes and policies that support the business and complies with local regulations and Group requirements;
9. Provide supervision to junior team members on operational matters and issues, coaching them to become independent and credible COE partners;
10. Manage and lead other projects where assigned.

Qualifications and Job Requirements

1. Bachelor degree preferably in preferably in human resource or business related field.
2. Minimum 8 years of relevant HR working experience in large organizations particularly in project coordination works. Experience in the healthcare sector, while not a pre-requisite, will be an added advantage.

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599

Are you someone who is driven, analytical and well-versed in implementing revenue maximization strategies for a hotel, focusing on occupancy, rate and RevPAR optimization?

Area of focus:

Apply revenue management practice and expanding strategies beyond rooms into catering and food and beverage (F&B) operations, maximize conversions / rates sold for hotel, lead and ensure 100% work accuracy for the reservations team.

Responsibilities/ Duties include (but not limited to):

• Consistently offer professional, friendly and engaging service to guests and business partners
• Meet the demands of a fast-paced environment by using good judgment and the ability to working independently and multi-task
• Prepare/present detailed 6 month forecasts for the business entity, by market segment on a weekly basis, or as required (rooms, catering and F&B)
• Inventory management, rates, all channels of distribution are managed and support the agreed sales strategy
• Ensure that all rate loading and interface are both accurate and timely distributed at all time
• Carry out marketing research and prepare relevant reports monthly/where necessary
• To have strong product knowledge and superior customer service skills
• Ensure effective/time efficient operational approach in the area of responsibilities
• Ensure the revenue management practices follow the procedures and policies
• Ensure reservations team have rate and inventory management knowledge
• Guide and develop all reservations colleague
• Alert departments on the fluctuation of occupancy where need arises.
• Perform Director of Business Development & Strategies’ duties during his/her absence
• Work effectively and co-operatively with all Sales & Marketing team members and other departments in the hotel
• Be on duty on weekends and Public Holidays
• Perform all duties as deemed necessary for the success of the department and our business

We are looking for someone who is:

• Attention to detail
• Strong communication and organizational skills
• Well-versed in Opera system, IDeaS and Microsoft Office applications
• Minimum of 3 years relevant experience in a similar capacity, from a hotel with more than 400 rooms inventory

Employee perks:

• A work culture with high trust and lots of fun
• Meal, transport and mobile allowance
• Laundry benefits
• Flexible benefits
• Birthday leave
• Comprehensive medical coverage & many more!

• Ability to effectively manage relationships with multiple vendors to ensure that Company HRIS meets the organisation needs, stays up-to-date, and performs reliably.
• Ability to manage vendors to mitigate risk, control cost and ensuring vendors comply with Service Level Agreement (SLA)
• Overseeing the end-to-end procurement activities, including putting up approval papers for the appointment of new vendors or/and procurement of new systems.
• Coordinate and plan regular meetings with vendors to ensure deliverables are met.
• Monitor and assess vendor performance to identify areas for improvement and ensure compliance with the SLA/contract terms.
• Working with both internal and external stakeholders to gather and analyse business requirement and drive the planning, development, testing and implementation.
• Identifying opportunities for automation within all aspects of HR processes
• Driving regular review and support implementation of HR system upgrades / patches and new projects when required
• Evaluating and implementing tools to help maintain data integrity.
• Staying updated and abreast on trends in HR technologies
• Participating in and/or leading projects focused on continuous improvement.
• Planning and tracking of HRIS budgets across multiple vendors to support the annual budgeting cycle
• Serve as subject matter expert on system issues and provide recommendations / solutions as required to support the smooth-running of HR operations.
• Ensure the user adoption of the new platform and conduct user training for HR staff / administrator, when required.
• Ensure system/services are in compliance with professional standard, legal and regulatory requirements related to labour law, data protection, recordkeeping and reporting standards.
• Support the review, testing and deployment for new system initiatives / enhancement and changes due to (i) statutory requirements & (ii) process improvements
• Participate in periodic meeting with Vendors to discuss on system-wide changes / enhancements raised by clusters and review the impact all entities hosted in HRIS system.
• Proactively identify new trends and technologies for process enhancement & improve efficiency of HR functions.
• System account management and tracking of all system related cost (i.e., hosting fees, licensing cost). Perform bi-annual audit on system access.
• Ensure proper documentations of all system requirements / changes and integration specifications.
• Review and refine the user access framework to comply with audit/IT security requirement.

Requirements

• Possess Minimum Bachelors Any field
• Prefer someone with in-house HRIS experience using SAP successfactors
• At least 5 years of experience managing a team

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Scope:

Customer Satisfaction

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

• Conduct periodic inspections to ensure fulfilment and customer satisfaction

EI Volume Growth & Profitability

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

o ensure the timely conversion of all equipment from Free Maintenance to paying portfolio

o the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost

o Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation

• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

People Development

• Actively drive the technical and non-technical development of Service team

to ensure all work is conducted according to established procedures and work instructions to enlighten the customer

• Close gaps and develop competency of the service team.

Requirements:

Minimum 5 years’ experience in the Service industry, preferably of industrial/engineering/Facilities management or related

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Propose and implement manpower planning and resourcing strategies to hire quality candidates to meet the manpower needs and ensure efficient end-to-end process with on-boarding new hires on a cost-effective manner.
• Manage and execute the end-to-end recruitment process.
• Responsible for annual manpower projections, budget preparation and submission and utilisation.
• Manage the manpower reporting analysis.
• Deliver human resource operations to meet the service standards.
• Provide performance management guidance to the Leads and the line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Provide forward-looking solutions to address issues faced by Leads and line managers.
• Any other duties which may be assigned from time to time.

Requirements

• Minimally Degree in any discipline
• At least 8 years of relevant HR working experience. HR Experience in Healthcare sector, while not a pre-requisite, will be an added advantage.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

We are looking for an Guest Relations Manager to join our team!

As an Guest Relations Manager, we rely on you to:

• To assist in taking responsibility for all Shangri-La Circle members and VIP guests
• Assist the Front Office Manager to supervise and direct the guest relations team
• Ensure all guests enjoy the best possible hotel experience
• Provide help and assistance to all guests
• Engage with guests and enhance their overall experience with the hotel
• Create an exceptional and memorable experience for all guests

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a friendly, helpful and trustworthy leader
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience with hotel background
• Has strong interpersonal and communication skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Key Responsibilities

• Develop and manage channel-specific campaigns and content for social media platforms such as Linkedin, Instagram, Facebook, Youtube and TikTok
• Increase engagement through high-quality social media content
• Manage the social media calendar, schedule posts using social media tools, and nurture our brand ambassadors to amplify the company’s presence
• Evaluate the effectiveness of campaigns and content, and to recommend creative iterations to optimise performance and to meet our business goals
• Monitor social media conversations and respond to queries

Other responsibilities

• Provide communications counsel to clinical, nursing, allied health and operations departments to ensure consistency in messaging
• Custodian of corporate identity and branding - including editorial oversight for collaterals
• Crisis communications including participation in emergency preparedness exercises

Key Requirements

• University degree preferably in mass communications, public relations or journalism
• Minimum three years’ relevant work experience, with a proven track record in managing social media platforms and campaigns
• A good writer with a deep understanding of social media platforms
• Good communication and interpersonal skills, creative, meticulous and results-oriented
• Able to work independently in a fast-paced environment

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

C&B Manager

• Developing and implementing compensation and benefits programs, policies and procedures, align with company’s overall strategy and objectives
• Conducting market research and analysis periodically to ensure that the compensation and benefits programs are competitive and attractive to existing and potential employees and to ensure competitiveness and compliance with legal requirements.
• Managing employee benefits programs: C&B Managers oversee the design, implementation, and administration of employee benefits such as health insurance, retirement plans, and wellness programs.
• Developing and maintaining job evaluation systems: C&B Managers establish frameworks to evaluate job roles, determine appropriate salary ranges, and ensure internal equity.
• Handling compensation-related issues: C&B Managers handle employee grievances related to compensation, conduct salary negotiations, and resolve dispute
• Supporting annual/ad-hoc salary & benchmarking, allowances and benefit review for multiple entities, including computation of increments and bonuses for different groups of staff and coordinate with the payroll personnel to ensure accurate and timely payments.
• Supporting the team lead in overseeing the administration of employee group insurance schemes and benefits and works with broker / consultant to follow up on insurance renewal matters.
• Provide guidance and support to various stakeholders on all compensation and benefits related matters.
• Communicating with employees: They educate employees about compensation and benefits programs, address inquiries, and provide guidance on policies and procedures.

Requirements

• Minimally Degree in any discipline
• Minimally 8 years of experience in a similar capacity is preferred

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599