The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is seeking to hire an Assistant Manager responsible for  overseeing and assisting in the technical and administrative operations of the school. The primary goal is to facilitate and ensure seamless and secure operation of the laboratory, enabling faculty, researchers, and students to achieve their academic and research goals in an effective, efficient, and safe manner.

Responsibilities:

• Support the school faculty, research staff and students in carrying out their research activities including operating, maintaining & training of various lab equipment.
• Upgrade, optimize and troubleshoot lab equipment.
• Design and set up undergraduate teaching experiments including preparing materials, performing lab trials, conducting and supervising laboratory lessons.
• Update lab manual and experimental procedure whenever there is a need.
• Guide junior support staff and teaching assistants to ensure the constant good quality of work deliverables.
• Ensure safety standards in the lab are compliant with ISO regulations and carry out regular lab inspections.
• Ensure adequate lab consumables and manage purchasing of materials and inventory control.
• Ensure good laboratory housekeeping and safe laboratory practices.
• Propose and source suitable equipment for undergraduate and research laboratories.
• Liaise with suppliers on equipment setup, repair and maintenance.
• Carry out strategic budget proposal, tracking expenses associated with lab equipment and consumables.

Skills and qualifications:

• Degree in chemical engineering or process or technology with at least 5 years’ experience
• Experience in setting up new lab or equipment is preferred
• Strong problem-solving and troubleshooting skills
• Experience in handling, operating and maintaining scientific & laboratory equipment such as ICP, Chemisorption and Physisorption Analyzers, Pumps, Chemical Engineering Unit Operation, SEM, TEM, Gas and Liquid Chromatography, etc.
• Conduct training for new users, guide inexperienced users in operation of laboratory equipment  
• Support the manager to perform diagnostic tests and in-house repair process in the event of equipment failure, engage vendor for periodic calibration and preventive maintenance
• Effective record keeping of lab chemicals, consumables, assets and equipment maintenance records
• Laboratory support and management, with experience in writing standard operating procedures and risk assessments
• Manage projects and lab tours

What you will do

Our work has been likened to “CrossFit for the mind”: a mixture of policy analysis, strategy consulting, investment banking, and non-profit capacity building to provide end-end support in launching successful projects across diverse issues.

We are looking for a dynamic Project Leader to join our offices in Singapore. The Project Leader role is typically for individuals with 4+ years of relevant work experience. This role is a full-time position based in Singapore, with a target start date of May 2024.

In this recruiting cycle, candidates with relevant experience in climate finance and/or blended finance will be prioritised.

Amongst your core responsibilities will be:

1) Leading and managing engagements focused on tri-sector work:

• Responsible for project-level work planning, delivery, and success
• Serve as day-to-day contact for key project partners and stakeholders
• Support the development and growth of team members through coaching, training, role-modeling and mentoring

2) Creating new opportunities:

• Brainstorm new collaboration models to solve emerging social and environmental issues, and develop a plan to bring it to life
• Lead the preparation of proposals to clients and funders to win new mandates
• Engage senior sector stakeholders, and advocate for projects and new models of cross-sector collaboration

3) Supporting firm-building initiatives:

• Apply and continuously improve the organisation’s best practices through developing and refining of training materials, and intellectual property
• Providing coaching and mentorship to support the professional development of lesser experienced team members and peers

In addition, there will be opportunities to manage relationships with senior clients and represent the firm at thought leadership opportunities around the region.

Every day at Tri-Sector is different, but an example of a day could be that you may run a focus group discussion alongside our service partners, draft slides for a client presentation with government, private funders, or other parties, lead due diligence for a potential impact investor, and work with evaluators to design a randomized controlled trial.

What We Are Looking For

Successful candidates will have demonstrated:

• Strong project management ability to design a workplan and oversee multiple complex workstreams to meet client needs in a professional services engagement context
• Analytical rigor in breaking down problems, structuring research approaches, conducting analysis, and reviewing deliverables
• Sensitive and clear communication skills to influence senior and working level stakeholders from different sectors towards a cause
• Creativity in reaching consensus an entrepreneurial temperament and resourceful nature to help different stakeholders find agreement
• Hunger and humility to learn given the diverse skillsets involved and continuously evolving field
• Passion for creating genuine systems-level social change even when the going gets tough
• Humility and care for the team by upholding a meritocracy of ideas not rank, and supporting the development of fellow staff and peers

The following experiences would be preferred for this round:

• At least 2+ years of experience in structuring climate finance or blended finance transactions
• At least 2+ years of experience working within or across different areas of climate including, but not limited to biodiversity, and nature-based solutions.

Candidates with these skills and attributes will typically have had experience from backgrounds in leading evaluation firms, management consulting, or development finance. However, we believe that there are a diversity of settings where these skills can be developed, and are open to considering candidates from different backgrounds. To us, what matters more is: what have you actually done, and what could you achieve with us if given the opportunity?

How to Apply

To apply, please submit your resume together with answers to the following questions:

1. What experience and skills do you bring to the table which can support our work in Singapore and the region?
2. If you could choose one issue area to do a PFS project in, which would you choose and why?
3. Where did you see the job advertisement?

In your resume, please set out your educational background, work experience, skills, and work authorisation / citizenship status.

Your submission can be done via this form:https://forms.gle/payd7ziJ8Fp1bQfc8. If you are unable to use the form, please email your responses and resume to [email protected], subject line: [Project Leader – Singapore] [Your name]. Applications will be processed on a rolling basis and accepted until 21 February 2024. Only submissions sent via the form or email address will be considered.

Our interviews generally span 3 rounds, including a phone interview, cases for you to have a sense of the work which we do, and a chance to meet members of the team to understand if we are a good mutual fit. Due to the high volume of applications, we regret that we will only be able to notify shortlisted candidates.

Applicants who are not contacted within one month should consider their applications filed for future reference.

A General Manager, or GM, is responsible for running day-to-day operations at a business and guiding general business strategy. Their duties include overseeing hiring and scheduling staff, tracking cash flow and setting sales goals for their team.

JOB Description

• Developing key performance goals and managing the performance of staff
• Creating and implementing strategies for business growth
• Hiring new staff for additional manpower.
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of the company.

JOB Requirements

• Proven experience as a General Manager or similar executive role
• Travelling required; atleast twice a month to Southeast Asian countries for recruitment of manpower.
• Preferably bilingual in English and Tagalog.
• Able to work long hours with overtime pay as required.
• Able to work anytime when need arises.
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Outstanding organizational and leadership skills
• Problem-solving aptitude

ABOUT XORA INNOVATION

Xora Innovation, a wholly owned subsidiary of Temasek, invests in disruptive, world-changing ventures forged by ambitious founders and powered by compelling scientific breakthroughs. Headquartered in Singapore, Xora is an early-stage deep tech investing company, wholly owned by Temasek. We are looking for individuals with creativity, intellect, passion, grit, curiosity, openness, and resilience.

ABOUT THE ROLE

We are seeking a Head of Finance for our growing company. The successful candidate will be a ‘thinker-doer’, i.e., a strategically minded, yet hands-on and participative leader who can develop and a lead team of staff and external business partners to strengthen our finance infrastructure. The ideal candidate will possess significant FP&A experience, strong business partnering skills, and a proven track record of driving cross-functional accountability and efficiency. This is an exciting opportunity for an experienced controller or finance manager to take on a more expansive and strategic operational role. 

This position requires you to work from the Company’s headquarters in Singapore.

RESPONSIBILITIES

FP&A, Audit, Tax, Finance

• Lead annual planning and budgeting process across the Company.
• Oversee annual audit process and relationships with audit and valuation firms.
• Oversee handling of all matters involving tax authorities, including required filings, submissions, reporting, and ad hoc requests.

• Oversee capital calls, cash management, and other treasury functions.

• Develop a practical yet robust framework for monitoring, analysis, and reporting on the financial and operational performance of the Company.
• Analyze performance (year-over-year, sequentially, vs. forecast) in various formats to facilitate decisions that drive business results. 
• Oversee the preparation of accurate financial reports as well as the timely completion and submission of monthly management reports, quarterly reporting to our parent company, and annual filings to regulatory authorities.

Forecasting & Modeling

With the investments team:

• Develop a practical yet robust framework for portfolio performance monitoring and reporting.
• Stay abreast of material developments within the portfolio companies (planned and actual), especially as relevant for audit/valuation purposes.
• Review and analyze portfolio company financial reporting, to identify and plan for potential impacts to investment models and forecasts.
• Maintain investment models to inform investment pacing, capital allocation/reserve strategy, and portfolio management decisions.
• Forecast fund performance under various scenarios.
• Develop rolling investment plans, to effectively plan for and manage capital calls.

Team Management

• Manage team of direct reports - Finance Manager and key external business partners (accounting, audit, valuation, banking).
• Instill a ‘customer-service’ oriented attitude and culture across the team, so the team serves as a valued-added business resource hub for employees and key partners.

Strategic Leadership

• Collaborate with leadership on planning and execution of strategic initiatives.
• Monitor and report on relevant regulatory developments, market practices, and business opportunities. 
• Effectively communicate and present financial matters to senior leadership and to the board of directors.

• Develop financial management policies and procedures; lead process improvement efforts to further streamline without compromising quality and ensuring compliance with regulations, market standards, and best practices.

PROFESSIONAL QUALIFICATIONS

• Bachelor's degree from an accredited university.
• Experience with complex consolidations of portfolio companies or entities, ideally in an investment firm setting.

• At least 10 years of management experience in roles requiring oversight of a combination of critical back-office functions, including accounting, in a VC/PE/IB firm.

• At least 5 years of experience in a controller function with audit liaison (or Big 4 audit) experience and serving as the final check for integrity of financial data and reports.
• Experience selecting and managing the quality and cost of outsourced business services and strategic vendors.
• Technology-savvy with experience implementing and overseeing (1) business automation, (2) new systems (e.g. Finance and project management software systems), and (3) policy/SOP rollouts within an SME context.
• Highly analytic, methodical, and problem-solving approach that supports and enables efficient and effective decision-making amongst multiple stakeholders.
• Excellent communication, partnering, and relationship-building skills with a proven ability to prioritize, negotiate, and work with a wide range of internal and external partners, including our portfolio companies.
• Strong verbal and written English communication skills; comfortable interacting and communicating with executive and senior management levels.
• Strong acumen in financial management, financial processes, and business analytics.
• Strong knowledge of accounting and financial reporting software, Excel and PowerPoint.
• CFA charter eligible or CFA charterholder strongly preferred.

SEPHORA is the world’s leading omni-channel prestige beauty retail brand, and a division of LVMH – Moët Hennessy Louis Vuitton. Since our inception in 1969, we have been disrupting the beauty retail category and status quo, breaking conventions to change the way the world sees beauty. As the only truly global beauty retailer operating more than 3,000 points of sale in 36 markets, Sephora empowers customers around the world to define what beauty means to them, to experiment freely and to express themselves.

Here in Asia, our teams run omni-channel businesses in 11 markets across the region, in addition to cross-border e-commerce in several more. Our success is built on innovation, a highly curated product portfolio, market-leading digital capability, and our unique customer experience. With ambitious growth plans, we are always looking for talented people who aspire to build businesses and develop themselves. Sparked by energy and excitement, our passion is contagious. We are united by a common goal – to expand the way the world sees beauty by empowering the extraordinary in each of us.

In this role we expect you to…

• Work alongside the Design Director of Asia in delivering high-end creative design solutions for retail stores across our Asia markets (Greater China, Southeast Asia, Oceania, and South Korea)
• Translate, elevate, and incorporate our Sephora Brand DNA in all design solutions to provide the best customer experience
• Lead design projects such as managing operational expectations, project schedules and project deliverables
• Collaborate closely with relevant teams (including but not limited to Retail Experience, Creative, Marketing and Retail Projects) to fulfil and improve design solutions
• Bring to life design solutions and participate in rolling out various retail concepts across the Southeast Asia markets

We would love to hear from you if you have/are…

• Bachelor’s Degree in interior design, architecture, or other relevant fields
• Over 10 years of experience in retail design, with proven experience from design conceptualisation to design documentation
• Prior experience in the cosmetic, fashion, or other luxury retail Industries would be an advantage
• Proficient in AutoCad, 3D design, SketchUp, hand drawings and/or other design software
• Strong visual merchandising conceptualisation such as planogram and window display
• Expert in strategic thinking, creative conceptualisation, innovative solutions, technical drawings, and 3D renderings
• Ability to quickly understand design challenges and provide adequate solutions within short turnaround time
• Curious and autonomous; willing to challenge the status quo
• Excellent communication skills and proficiency in English. Mandarin would be a plus to work with our China-based stakeholders
• Ability to build effective work relationships with diverse team members
• Willing to travel around the Asia Pacific region

[What the role is]

The Procurement and Administration Services Division (PASD) ensures the integrity of NEA's procurement process and provides stewardship of administration services. PASD establishes, implements and oversees the procurement policies & frameworks as well as provides advisories in ensuring the standards of integrity are maintained throughout the procurement value chain. It also forecasts, plans and manages the administration services. PASD strives to serve as the Business Partner to NEA's Divisions to support their business needs in enhancing the user experience in both procurement and administration services.

The Admin Services and Planning Department (ASPD) of PASD manages the administration services for NEA. As an Assistant Manager / Manager (Business Planning and Management Branch) under ASPD, you will be reporting to the Assistant Director in managing the department contracts and office space management work to ensure that they are in tandem with Whole-of-Government (WOG) rules and guidelines as well as coordinating with the department’s branches and NEA departments to ensure corporate governance in the areas of contract and tenancy management.

[What you will be working on]

You will be responsible for the following:

Primary: Office Space Management:

• Plan and coordinate office space utilisation in NEA’s office buildings.
• Recommend and implement change with internal stakeholders across various levels, to optimise office space utilisation.
• Supervise the updating, monitoring, and renewing of contracts and tenancies administered by the department.
• Facilitate departments to meet WOG rules for tenancy and office space management.
• Manage the department’s tenancy agreements pertaining to office spaces including performing cost and budget estimations, putting up papers for approval and ensuring timely renewals as well as its execution and routine administration.

Secondary: Contracts Management and others:

• Coordinate the work for requirement gathering market research and engagement with industrialists.
• Gather user requirements, to oversee the process of tender preparation, conduct of tender briefing and evaluation of tenders to appoint vendor.
• Supervise the administration of contracts to facilitate user departments to meet contract specifications when managing contracts.
• Other duties assigned may include assisting the branch in financial management, project management or support and conduct process reviews and administration.

[What we are looking for]

The job might be for you if you possess the following qualities:

• At least 2-3 years of working experience in Administration, Office Space and Facilities Management, Procurement or in related fields that require planning and writing skills.
• Confident to engage and influence internal stakeholders.
• Enjoy learning new things, planning, and applying analytical reasoning.
• Able to conceptualize ideas, structure, categorise information and reflect these in writing.
• Versatile in both deskbound and operational work
• Meticulous with an eye for detail, organised and able to multi-task.
• Mature, independent, and resourceful
• Self-driven and always ready to strive for improvement.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager--Manager--Admin-Services-and-Management-Department-_JR-10000026434

The Wolfgang Violin Studio. A music studio in the Central District offers the position of

Associate Operations Manager (Front Desk and Customer Relations)

About

Founded by Program Director Min Lee in 2009, Wolfgang Violin is named as a tribute to the world's most iconic and revered violin prodigy, Wolfgang Amadeus Mozart. Conceived to redefine how classical music is taught to young minds, the lessons are specially designed to provide students with a holistic music education. To inspire a life-long love of music from 3 years of age, we are an established music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities. Required attributes :

• Outgoing person who enjoys engaging with customers.
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send resume to [email protected]and complete details on http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

Role & responsibilities:

• Partner and work seamlessly with cross-functional stakeholders to develop and execute the integration project plan (Diaverum’s processes & systems) in a timely manner.
• Manage the clinics strategy plans & execution, in partnership with Country Management team.
• Ensure that the clinic management fully understands and follows Diaverum’s Policies, Procedures and Guidelines and develop skills to assure and teach future nurses as mentors.
• Being accountable for collaborating with members of the health care team to design, implement, and measure safe, cost-effective, evidence-based care strategies.
• Responsible for increasing the level of skills of the clinic staff by means of development and implementation of clinic based education programs.
• Planning and coordinating an effective orientation and in-service program.
• Practicing in a manner that conforms the Code of Conduct of Ethics for Nurses and the Diaverum’s Code of Conduct.

Job Requirement:

• Bachelor degree in nursing from an accredited university with at least 5 years in acute/outpatient care setting or related facility is necessary.
• Experience in putting together project roadmaps and planning.
• The ability to work independently in a face-paced environment.
• Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• Business travelling as and when required.

• Take charge of daily operation matter of the outlet and ensure standard operation flow
• Conduct routine outlet hygiene check and inventory check
• Organize and control daily business activities
• Create and execute of sales,profit and staff development
• Coordinate the entire operation of all the outlets during schedule shifts
• Manage staff discipline and performance issues

Duties & Responsibilities

• To achieve sales & sell-through objectives for the Women's Leathergoods business in the region.
• To propose and implement adequate commercial actions to increase the Women's Leathergoods business.
• To act as a coordinator between the LVM Paris Department, Country Management and Store Managers.
• To formulate and coordinate launching plans and follow-up strategies for your Category.
• To organise and manage adequate buying / transfer / reorder policy.
• To report efficiently to the Department Head, Country Managers and LVM Paris Department on quantitative and qualitative aspects and key data of the Women's Leathergoods business in the region.
• To develop knowledge of the markets, gather and provide marketing information and comments to LVM Paris on sales, products, prices, consumer behaviour, customer needs, trends, competition.
• To organise and conduct the products training policy, perform trainings with the tools received from LVM Paris. Create tools as a complement, to identify training requirements.
• To collaborate with the Logistics Department to ensure that all conditions are met for a smooth delivery process.
• To work with the Visual Merchandising Department / Store Projects Department on the instore display policy.

Key Qualifications

• At least 8 years' of extensive experience in Merchandising & luxury retail environment.
• Strong analytical ability - both quantitative and qualitative.
• Organized and able to meet deadlines.
• Good interpersonal and communication skills.
• Highly adaptable and flexible to accept new ideas and procedures.
• Resilient with the ability in dealing with ambiguity and stress.

Job Highlights

• High Commission
• Small team minimal politics
• Fast growth and Training Provided

Job Description

Roles & Responsibilities

• Handle daily operations and management especially in ensuring the spa operations run smoothly in regards to employees, customers and maintenance of the spa centre
• Responsible for working closely with staff in day-to-day outlet operation
• Maintain good rapport with staff to ensure sales target are achieved by individual and team performance
• Ability to drive sales and build new customer base
• Promote brand awareness and company’s service/ products to customers
• Handle customer’s feedback professionally
• Lead and motivate staff in providing excellent service
• Handle staff commission
• A plus to have experience in Facial treatments, Slimming Treatments

Requirements

• At least 6-8 years of similar experience in Beauty/ Spa industry
• Strong communication skills and selling techniques
• Able to work on weekends and PH is essential
• Good management and service skills
• Able to work commence work immediately or with a short notice period
• Proficiency in Plato will be preferred
• Computer proficiency required
• Problem solving mentality

[What you will be working on]

As a FRAP business partner, you will be responsible for supporting the IT division by providing advisory on their procure to pay activities. This role requires extensive cross-functional partnership with various stakeholders.

Key responsibilities will include:

1. Engaging with relevant internal and external stakeholders on:

• Budget management such as budget analysis/evaluation, budget preparation, monitoring and reporting

• Procurement activities such as policy formulation, co-solution and vetting of procurement requirement specifications and approvals for compliance with procurement policies, guidelines and processes.

• Financial reporting and management which include accounts payable activities such as payment review and processing, fixed assets and tax accounting as well as the use of data analytics to derive relevant insights and trends.

2. Identifying opportunities for continuous improvement, while keeping abreast of policies, processes and key risks.

[What we are looking for]

To meet the challenges of this role, you must have/be:

• Bachelor’s Degree in Accountancy, Finance or Business Administration; or equivalent.

• At least 5 years of relevant experience, preferably in the areas of procurement, audit, and/or accounting.

• Excellent communication, interpersonal and project management skills.

• Good problem solving and critical thinking skills, results oriented and able to work effectively under pressure or on multiple priorities and projects.

• Knowledge in either IT procurement, financial controls, and/or Government Procurement Instruction Manuals would be an advantage.

• Proactive, self-motivated, and able to deliver in a fast-paced environment.

• A keen learner with a strong drive for operational excellence.

• Singaporean/PR

About the job

As Centre of Expertise within the Human Resource function, the Head of Reward will lead the overall reward agenda for Ikano Retail, with related practices aligned to the organisation’s culture and values, the overall business and people strategies, the Fair and Inclusive direction, and the local market practices.

Your assignment

• Strategy, Management and Partnering:
• Contribute to the development of Ikano Retail’s long- and short-term people strategy / business plan.
• Define, develop, socialise, and implement the overall reward strategies, including the compensation and benefits philosophies.
• Lead, develop and inspire the Reward team and challenge the status quos in renewing and improving the current practices.   
• Partner with HR business partners and top management team to address any reward related matters.

 
Reward Management:

• Define, develop, socialise and implement all Reward related policies, guidelines and programmes.
• Ensure that all reward related practices are compliant with local legislations and regulations, are market competitive and are internally equitable.  
• Oversee regular reward management activities and processes.

Reporting:
 

• Lead the preparation of reporting materials to the People and Remuneration Committee and act as its Secretary.
• Support the preparation of reporting materials on people matters to the relevant stakeholders.

Purpose of your role

We're looking for an outstanding Partnership Manager to join our Singapore commercial team. As a crucial member of the team, you'll be the driving force behind the expansion of our client base, generating, onboarding, and acquiring high-quality new relationships through new partner acquisition and growing existing partner relationships. You'll work closely with our BDM and client management team to deliver new corporate clients, taking ownership of our success and driving revenue to new heights. This is a chance to showcase your sales skills and be at the forefront of OFX’s Asia growth.

What you do 

• Be a driving force behind OFX's client base growth by establishing new partnerships and strengthening existing ones, putting you at the forefront of our exponential growth
• Use your sales expertise to take the reins of our existing consumer and corporate partnership leads, continuously expanding and maturing the program and scaling our success to new heights
• Showcase your sales skills by presenting and explaining OFX's value proposition, products, and services to potential partners and clients, driving success and growth
• Collaborate with OFX's broader team to stay ahead of industry compliance regulations, legal adjustments, product advancements, and distribution channels, putting OFX ahead of the curve
• Exceed KPI targets with your commitment to success, track and record your activity on accounts, and use your skills to support closing deals, driving success and growth for our team

The role

Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Tier 2 and 3 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant's pre, during and post integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.

The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.

How you’ll make an impact

• Crafting merchant specific account development plans
• Building high touch, consultative and positive relationships with our merchants through regular and open communications
• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
• Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
• Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Job Title

Job Description Summary

Job Description

About the Role:

• Execute on Asia Pac / India real estate plans to deliver on key GRE portfolio metrics.
• Partner with internal functions and external Real Estate providers for transaction, design and project management to ensure the successful execution of real estate strategies and enable the businesses to meet their objectives.
• Develop and maintain strong working relationships with senior management in the business across Asia Pac / India region striving to provide excellent customer service in all the aspects of delivery from the Global Real Estate (GRE) team.
• Manage the integrity of data across the region to enable proactive portfolio management and optimize C&W’s client’s use of its property assets across the region, exploiting cost and space reduction opportunities.
• Collaborate with external partners including leading cross-functional teams across multiple projects ensuring clear accountability and obtaining results.

About You:

• Bachelor’s degree in real estate, Business Management, or Finance.
• At least 5 years of Corporate Real Estate function experience with MNC.
• Experience influencing and driving results through external partners including leading cross-functional teams across multiple projects.
• Experience in financial analysis and modeling.
• Strong knowledge of the India market, with at least 5 years of experience in dealing with India transactions is mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The Team Leader - Spa Operations is responsible to support the various operational aspects of Damai, provide excellent customer service, coordinate staff, maintain the facility, and contribute to the overall success of the spa operations.

Requirements:

• Degree/Diploma in Hospitality/Wellness/Spa/Nursing or related fields
• At least 2 years of supervisory experience in operations and front-line customer service preferably in the hospitality, fitness, spa, medical or related industry
• Proven hands on experience in delivering face/body work ideally within a luxury spa setting
• Proficient in English; strong in both verbal and written English
• Able to work on weekends, public holidays and perform shift work
• Able to work on Microsoft Office, Word, Outlook, Excel proficiently
• Strong team player with good interpersonal skills
• Strong organizational and analytical skills
• Service oriented with an eye for details
• Flexible and able to embrace and respond to change effectively
• Able to work independently and has good initiative under dynamic environment

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards

• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility

• Additional responsibilities include, process development and continuous improvement and managing total productivity.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Drive Lean Warehousing System.

• Ensure safe work environment for all employees

• Administers and communicates company policies

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple warehouse sites operations.

• Management of ad-hoc overflows as requested by the customer.

• Drive cost saving & operations efficiency

Qualification Summary:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.
• Prior experience in procuring rubber and raw materials derived from rubber is required.
• Applicants must possess legal work authorization in Singapore.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

Responsibilities

• Develops and ensures a consistent marketing strategy and planning based on customer needs.
• Conducts SWOT analysis of all current marketing activities at the dealership.
• Conducts strategic reviews and amend objectives and approaches as required with Dealer Principal, General Manager, Finance & Administration Manager (and CRM Manager, if available).
• Establishes and implements a marketing strategy for dealership.
• Coordinates customer communications.
• Coordinates marketing initiatives and events.
• Coordinates potential marketing opportunities across dealership departments.
• Ensures marketing communications are in line and approved by the Managing Manager.
• Coordinates with internal departments on brand and product events
• Responsible for all personnel decisions regarding the Marketing employees (plans staffing requirements, hires and reduces the staff; if applicable in consultation with General Manager or Finance & Administration Manager).
• Conducts regular meetings to discuss target agreements/feedback and achievement of objectives.
• Conducts annual appraisal process with the Marketing employees which includes the definition of an individual development plan for each employee.
• Acts as a role model and ensures brand-compatible employee behavior.
• Improves dealership customer experience and ensures customer feedback is accurately captured.
• Responsible for attending relevant training courses and self-development
• Plans, steers and controls overall marketing budget incl. measures and aligns with corresponding KPIs and management report.
• Takes responsibility and conducts the Sales Funnel Management

Qualifications

• Bachelor's degree or equivalent experience.
• 5-8 years' experience in marketing
• Relevant experience in automobile industry will be advantageous
• Professional experience of working with and managing agencies and internal company resources.
• Experience of the development, implementation and management of direct marketing processes.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Country

Job Family

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Key Tasks and Responsibilities

• Work closely with Client Directors to further build client relationships and maintain/grow accounts. (e.g. collaborate on proposals, costs, account reviews, lead presentations/ discussions, etc.).

• Independently able to lead and manage standardized as well as customized studies (Including designing Questionnaires/discussion guides, analysing and evaluating results, and report writing)
• Independently able to develop, implement, coordinate, and manage research projects in collaboration with the internal Research team, external consultants, & operations team.

• Actively drive issue-based analyses, build effective analytical presentations, and consultative storytelling to clients in a straight-forward way.
• Proactively advise line-manager of client status, problems, and opportunities

Requirements:

• Experience in Quantitative research is non-negotiable
• Competent and well-versed in all stages of market research (e.g. proposal writing, questionnaire design, sampling, data collection, data analysis, reporting, and presentation)
• Strong industry knowledge especially in the Brand Health Tracking domain.
• Experience in other disciplines such as U&A, segmentation, pricing, purchase journeys, and product and concept tests would be an added bonus
• Experience in managing a high volume of complex quantitative research studies under tight budgets and schedules.
• Good organiser with the ability to prioritise and multi-task
• Excellent written and verbal communication and presentation skills
• Ability to maintain a positive, motivational, “get things done” attitude
• Well-developed interpersonal skills for internal and external clients
• Proficiency in MS Word, MS Excel and MS PowerPoint

Personal Attributes

• Goal and action-oriented
• Able to work with tight timelines and multi-task/manage projects.
• Thorough with strong attention to detail
• Even temperament and balanced
• High energy with a positive ‘can do’ attitude and optimism
• Prepared to take ownership of issues and responsibility for actions
• Strong work ethics and reliability

• Able to work independently and collaboratively.
• Able to adapt quickly to changing market dynamics and client expectations.

Specific Qualifications

• At least 7-8 years’ experience in a market research role
• Bachelor’s degree or equivalent education in any discipline

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

The Team Leader - Fitness is responsible to oversee the Fitness Centre at Damai, ensuring a well-functioning and efficient operation. You will be required to deliver exceptional fitness programs, and provide a supportive and safe environment for members and guests to achieve their fitness goals.

Requirements:

• Possess a Diploma in Sport and Exercise Science or relevant Fitness Trainer Certification. e.g., Fitness Instructor Course (FIC), ACE (CPT) or equivalent NITEC (Fitness)
• Possess a valid CPR/AED and Standard First-Aid certification (preferred)
• Proficient in both verbal and written English
• Able to work on weekends, public holidays and perform shift work
• Working knowledge of Microsoft Office, Word, Outlook, Excel
• Strong team player with good interpersonal skills
• Strong organizational and analytical skills.
• Service oriented with an eye for details
• Flexible and able to embrace and respond to change effectively
• Able to work independently and has good initiative under dynamic environment
• Able to thrive in a fast-paced, collaborative environment

The Team Leader - Membership is responsible to spearhead Damai Membership sales initiatives, driving growth, enhancing overall sales performance and Members experience.

Requirements:

• Degree/Diploma in Marketing/ Business Administration / Hospitality/ Sports and Wellness or relevant discipline
• Minimum 2 years of working experience in sales
• Proficient in English; strong in both verbal and written
• Able to work on weekends, public holidays and perform shift work
• Able to work on Microsoft Office, Word, Outlook, Excel proficiently
• Strong team player with good interpersonal skills
• Strong organizational and analytical skills.
• Service oriented with an eye for details
• Flexible and able to embrace and respond to change effectively
• Able to work independently and has good initiative under dynamic environment
• Able to thrive in a fast-paced, collaborative environment
• Fitness / Wellness/ Hospitality/ Spa knowledge is a plus

IT Manager Job Description

The IT Manager is responsible and accountant for the smooth running of the Company’s computer systems and infrastructure within the limits of requirements, specifications, costs and timelines. The IT Manager will supervise the implementation and maintenance of the Company’s computing needs.

Job Responsibilities:

• Manage information technology and computer systems

• Plan, organize, control and evaluate IT and electronic data operations

• Design, develop, implement and coordinate systems, policies and procedures

• Ensure security of data, network access and backup systems

• Act in alignment with user needs and system functionality to contribute to organizational

policy

• Identify problematic areas and implement strategic solutions in time

• Audit systems and assess their outcomes

• Preserve assets, information security and control structures

• Handle annual budget and ensure cost effectiveness

Job Requirements:

• Entry level candidates are welcome to apply

• Diploma in Information Technology, Computer Science, MIS or similar field

• Working experience as an IT manager or relevant experience

• Excellent knowledge of technical management, information analysis and of computer

hardware/software systems

• Expertise in data centre management and data governance

• Hands-on experience with computer networks, network administration and network

installation, firewall (Fortinet/Juniper) and VPN

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Simone Sim (R23118263)