Total 4,285 Manager job vacancies in taglin road central singapore

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Front Office Leader to join our team!

As a Front Office Leader, we rely on you to:

The Service Leader – Front Office provides Front Desk and Guest Relations related guest services and supervision of the Reception and Guest Relations teams in accordance with the objectives, performance and quality standards established by Shangri-La Hotels & Resorts and the hotel.

Assist Valley Wing lounge and Summit Room, as required.

This multi-skilled role requires the Service Leader-Valley Wing (Shift Leader) to perform other additional tasks that may be assigned.

• To have knowledge of the operational systems of the Valley Wing & Guest relations operation and related areas.
• To have knowledge of Shangri-La’s standard operating policies and procedures relating to the Concierge department and related areas of the Front Office operation.
• To have knowledge of Shangri-La’s current corporate programmes and local programmes
• Ensures personal engagement with all VIP & suite guests and their preferences are collected, correctly recorded and acted upon in order to delight our guests.
• Drives customer delight and retention by being a role model in delighting guests in every single interaction.
• Actively obtains feedback from guests to improve services and facilities.
• Responds promptly to guest feedback. Forwards to relevant departments if required and follows up to ensure appropriate action has been taken.
• Ensures all interactions with guests are handled professionally and with proper care and attention and in keeping with the hotel’s policies and procedures at all times.
• Ensures all VIPs, suite guests and delegates arriving and departing by re met and greeted and experience a smooth and seamless check in and check out.
• Ensures FIT guests arriving and departing by limousine are met and greeted and experience a smooth and seamless check in and check out.
• Ensures quality standards and procedures for the pre-arrival, arrival, in-house stay and departure of all GTC guests are followed and actioned consistently at all times.
• Escorts guests to their room, when required and sees them off from the hotel from departure, if appropriate.
• Supervises and guides Service Associates – Front Office to ensure hotel’s policies and procedures and service standards are adhered to at all times.

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 3am/4am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

An exciting opportunity has become available for a Manager, Digital Acquisition, MEA to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Acquisition, MEA APAC and is responsible for the implementation and analysis of Accor’s digital acquisition activities (including SEA, metasearch, affiliation, and retargeting) across MEA region.  

Other responsibilities that this role will have includes driving lever performance, managing agency partners to improve campaign efficiency and deliver incremental revenue growth. The role will work global acquisition teams and agencies/media partners in region, ensuring that new hotels are onboarded into the digital acquisition performance funding program.  

It consists in analyzing and implementing the digital acquisition strategy in all countries across MEA (and overseas towards MEA hotels) to acquire and retain guest by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire MEA APAC region. 

The Manager, Digital Acquisition leads the regional partnership with the appointed media agencies and key publishers, the role will provide guidance and support to the digital teams in countries and is responsible for the digital acquisition campaign and deliverable through defined KPIs.

Getting to know the role and your responsibilities: 

Optimize Online Advertising and Acquisition Strategy Across MEA 

• Analyze & optimize the investment strategy across online channels paid search, metasearch, affiliates, retargeting & App download campaigns in order to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Optimize towards business goals by type of activity on a yearly basis. 

• Monitor & adapt the campaign strategy based on the current situation of the region/market. 

• Proactively initiate pilots with new publishers/technology in order to optimize investments towards business goals. 

• Develop advanced audience targeting techniques in order to further optimize investment.  

• Animate global JBP (mainly Google, Microsoft, etc.) regionally. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Consolidation and management of local budget sources & fees. 

Manage Hub Digital Acquisition Campaigns 

• Ensuring alignment with the full-funnel strategy and objectives of the company 

• Is a Point of Contact (POC) to the agencies for Acquisition and App download campaigns.

• Ensure deep understanding of the Digital Acquisition and operational requirements. 

• Support the Hotel digital marketing teams in their Acquisition channel optimization & analysis. 

• Monitor investment performance on a regular basis against business goals as defined in the strategy (reach, Impression share, ROI etc.) 

• Develop deep analysis of investment performance using all tools available (GA360, Kenshoo, Tableau, Cognos, Omniture etc.) in order to optimize overall web direct business. 

Share Strategy and Performance with Global Acquisition Team 

• Help co-design the global advertising and acquisition strategy. 

• Communicate animation plan. 

• Support MEA APAC Digital Acquisition performance review 

• Represent MEA in key meetings. 

Follow Market Trends and Best Practices 

• Be aware of competitors activities. 

• Follow proactively new products, tools, and publishers to keep Accor at the forefront of innovation. 

Co-Responsible for the Regional MEA Online Digital Acquisition Budget 

• Optimize and monitor the regional Acquisition budget. 

• Provide guidance on country and hotels Acquisition budgets.

An exciting opportunity has become available for a Manager, Digital Media, Asia to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Media, MEA APAC and is responsible for optimizing online media to generate quality traffic to Accor direct platforms that converts into Room Nights/Revenue to Accor hotels in Middle East, Africa, Turkey, Asia and Pacific (MEA APAC). 

It consists of implementing and analyzing Accor’s digital media strategy in all countries across MEA APAC to acquire and retain guests by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire region. 

The Digital Media Manager is responsible for supporting the relationship with appointed media agencies and key publishers, plus identifying new paid media opportunities within region. The position also provides strategic guidance and support to the digital media teams in countries and is responsible for the performance of paid media campaigns and deliverables through defined KPIs.

Getting to know the role and your responsibilities: 

Executing and Optimizing MEA APAC Paid Media 

• Briefing, analyzing and challenging agencies to deliver innovative and effective media plans across online display (including programmatic and paid social). 

• Leading the alignment on media KPIs to ensure all paid media is measurable. 

• Conducting research and audience analysis to identify target demographics and optimal media channels. 

• Identifying and sharing best practice media strategies to improve media performance across MEA APAC 

• Implementing strategies to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Analyse and report on campaign media performance to align with business KPIs on a monthly, quarterly, and annual cadence. 

• Monitor & adapt the media campaign strategies based on the current situation of the region/market. 

Strengthening Media Partner Relationships on Behalf of Accor 

• Is a Point of Contact (POC) to the agencies. 

• Actively participates on partner calls to improve performance and identify new opportunities. 

• Regularly tracks media trends and competitors in priority markets, to support the growth of Accor’s media network. 

• Proactively initiates a test and learn methodology/calendar. 

• Participates in negotiations for co-funded media pilots. 

• Fosters strong relationships with agencies. 

• Represents Accor MEA APAC in meetings. 

Collaborating with Global Media & HUB Ecommerce/Marketing Teams to Reach Business and Campaign Objectives and Priorities 

• Responsible for the ongoing measurement of paid media using Accor specific dashboards and tools (Tableau, Sprinklr). 

• Implements fast local adoption of Global Joint Business Plans and objectives, adjusting to meet local specificities (including Google, Meta, Microsoft). 

• Communicates animation plans. 

• Ensures alignment with the full-funnel strategy and objectives of the company. 

• Supports the tracking and attribution of media activities to support ongoing investment (ie. Ekimetrics). 

• Ensures a deep understanding of paid media and operational requirements, including tag / pixel implementation procedures. 

• Supports the in-country digital media teams in their media optimisation & analysis, including channel and audience targeting recommendations. 

• Develops deep analysis of digital media to optimize overall web direct business. 

Supporting Growth and Innovation 

• Staying up to date with digital media trends, competition, and potential new channels, including updates to social media marketing, attribution, targeting, and programmatic media buying. 

• Supporting the implementation of transversal projects of DCO, data-sharing and cookie less targeting, to generate incremental revenue. 

• Identifying and adapting a streamlined campaign reporting template for MEA APAC. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Successfully complete training programs as required and identify new training/upskilling opportunities to align with the role. 

Managing Media Investments and Accounting Requirements 

• Implementing and managing the budget and financial processing requirements to meet budget guidelines. 

• Respecting and following internal accounting processes & objectives. 

• Provide guidance on country and hotels media budgets. 

• Identification of local business needs to support visibility.  

• Consolidation and management of local budget sources & fees. 

Verisk Maplecroft’s data-driven solutions enable multinational companies to identify and manage the key political, human rights, economic, and environmental risks impacting their operations, supply chains, and investments. As part of the Verisk Analytics family, we are aligned with the world’s leading data analytics organization. Together, we aim to give our clients the insight they need to make better, data-driven decisions through unrivaled analysis and advice.

Role Purpose
This role will manage Maplecroft’s existing and growing business in Oceania and will be responsible for retaining and growing client revenue and relationships primarily in Australia, New Zealand, and Papua New Guinea.

Role Focus

The role will focus on retaining and growing clients through a variety of mechanisms, e.g. in-person, phone and web based solutions.  The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts from both a research and consulting perspective and work with the wider Sales & Marketing team to realise these opportunities.  The position will be based in Singapore with regular quarterly travel (~15%) to Oceania.

Main Responsibilities

• Grow and maintain sales while maximising profitability of Maplecroft’s offerings by successfully managing an extensive client portfolio;
• Develop strategy to assure client retention and revenue growth;
• Taking ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client services, research and consulting to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
• Provide feedback on established products and services to relevant internal departments;
• Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
• Increase users and usage across the portfolio;
• Ensure all relevant entries and transactions are completed in Salesforce, including accurate pipeline management;
• Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
• Identify opportunities for cross-sell of the existing Maplecroft portfolio.

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

About the job

Leading, developing and managing the Recovery work in the store by working together with the other functions of the store to prevent the occurrence of unnecessary costs to assets and to give products a second chance while keeping bottom line profits and sustainability in mind.

Your assignment

• You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• You work closely with other functions in handling damages in my store and together identify the root cause of recurring damages and take appropriate action to minimise the reoccurrence of these in future.
• You ensure the Recovery is always a safe and secure environment for visitors and co-workers and that our property is safeguarded, and you are conscious of safety at all times in our store.
• You are proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
• You co-operate across functions to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.

• Support and deliver business performance delivery by ensuring always on plan in each markets to win big events Mega campaigns, single digit campaigns, PrimeDay, BlackFriday, etc. Support new innovations launch, improve product mix.

• Deliver Pureplayer & Marketplace fundamentals & CASA target, by identifying gap and defining action plan by market

• Define need for channels’ differentiated assortment (incl SIOC) or exclusive eCOM portfolio and ensure perfect execution in markets

• Deliver MarketShares targets, by winning the Search and Conversion against competition, ensuring in close collaboration with Global Digital Media Team an always on integrated strategy of sufficient Media and Commercial activations

• Lead and drive the development of overall digital marketing strategy & plans for ecommerce and (future) total company (offline & online) channel in ASIA/ SEA.

• Start developing a centralized relationship with key regional customers ie Lazada, Shopee- Media + Sales to leverage partnerships at benefits of markets, driving clarity, simplicity and cost efficiency

• Develop relevant commercial, shoppers, digital & performance marketing regional playbooks Playbook with bi-annual release made of fresh updates and JDE learnings

• Work closely with the markets to share best learnings and reapply

• Insights sharing with the markets

• Identify and activate emerging customers’ platforms, ie livestream

• Identify emerging media consumption and consumer engagement trends, share learnings and recommend actions on media execute on to local markets

Job Description:

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to maintain and increase the Hotel’s service consistently
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

Requirements:

• Minimum 3 years of relevant experience in hotel front office with a management role
• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Running a section of the restaurant effectively and ensuring consistency throughout service
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

Job Overview:We are seeking an experienced and innovative Executive Chef to lead our culinary team and oversee all aspects of kitchen operations. The ideal candidate will be passionate about food, possess excellent leadership skills, and have a creative approach to menu development. As the Executive Chef, you will be responsible for maintaining high culinary standards, managing kitchen staff, and ensuring exceptional dining experiences for our guests.

Key Responsibilities:

• Develop and execute creative and seasonal menus that showcase our restaurant's concept and vision.
• Oversee all kitchen operations, including food preparation, cooking, and plating.
• Manage inventory, control food costs, and ensure compliance with health and safety regulations.
• Recruit, train, and supervise kitchen staff, fostering a positive and collaborative work environment.
• Maintain and enforce sanitation standards and hygiene practices to ensure a clean and organized kitchen.
• Collaborate with management to develop strategies for achieving culinary and financial goals.
• Stay updated on industry trends and incorporate new techniques and ingredients into our menu offerings.

Requirements:

• Proven experience as an Executive Chef or in a similar leadership role in a high-volume restaurant environment.
• Extensive knowledge of culinary techniques, ingredients, and flavors, with a focus on [your restaurant's cuisine type].
• Strong leadership and interpersonal skills, with the ability to motivate and mentor a diverse team.
• Excellent organizational and time management abilities, with the capacity to multitask and prioritize in a fast-paced setting.
• A creative and innovative approach to menu development, with a commitment to delivering memorable dining experiences.
• Familiarity with food cost control, inventory management, and kitchen sanitation standards.
• Flexibility to work evenings, weekends, and holidays as required.
• Culinary degree or relevant certification preferred.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media

ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

Job Role

• To assist the Head of Home is responsible for the overall management of the Home’s operational needs and complying with the regulatory requirements.

Duties and Responsibilities

• Assist the Head of Home in ensuring the operational needs of the Home is running smoothly.
• Preparation and submission of relevant reports (ie; status report, weekly staff and residents’ movement, minutes of meeting and monthly duty roster)
• Check the daily occurrence and visitors book
• Perform daily inspection of the dormitories and the residents
• Ensure programmes are maintained by the welfare officers and nursing aides
• Maintain the logistics requirements as well as indenting of all logistics and transport matters in consultation with the Administrator
• Maintain the registry of all office records (includes donation in kind) and case files
• Coordinate all activities, visits and outings by institutionalized bodies and organizations
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.
• Deputy Head of Home will be deputised in the absence of the Head of Home.

Requirements

• Minimum degree, preferably in social work or psychology, or equivalent
• Min. 2 years of relevant working experience
• Knowledge of basic IT (MS Word, Excel, Access and PowerPoint)
• Good interpersonal and communication skill (oral and written)
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Location

PERTAPIS Senior Citizens Fellowship Home

Blk 222 Lorong 8 Toa Payoh, Singapore 310222

Work Schedule:

5 days work

**Disclaimer: Only shortlisted candidates will be notified.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

Our bar programmes are as critical to the guest experience as our culinary programmes—this role demands a passion for influencing indelible dining experiences as the maestro behind the bar.

You'll be in charge of:

• Creative development of a signature beverage offering
• Assisting in the efficient running of the day-to-day bar operations
• Ensuring appropriate handling of all equipment and supplies within his/her area
• Assisting in preparation for business hours and table set up
• Assisting the managers in the daily beverage operations and ensuring the quality and consistency of all products meet desired standards
• Managing the beverage stocks and inventories
• Maintaining a good housekeeping regime and reporting any defects in furniture, fixtures, and equipment
• Participating and managing assigned sections to provide a beverage experience for customers

What can you expect:

• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

Honest, Trustworthy and self driven individual with between 5 years of experience in restaurant operations and hospitality

· Good Knowledge of multi cuisine and good communication skills in particular for this position

· Must be able to work weekends, public holidays and on split duty

· Must possess service oriented attitude and be adept at handling guests

· Good grasp of English and Hindi in particular to lead the current team

· Must be able to work under stress and be adaptable

JOB REQUIREMENTS

Ensure that all F&B areas are received and inspected in a timley manner and are in compliance with company´s standards by checking for quality.

Maintains the highest level of sanitation throughout all food and beverage areas as prescribed by NEA/SFA.

Oversees the overall operation of the storerooms as per comapny´s instruction

Responsible for the final delivery of all F&B products in accordance with company´s standards.

Approves all F&B requesitions so as to ensure that they are prepared properly and placed in a proper and timley manner in compliance with company´s instructions.

Ensure that all F&B areas are received and inspected in a timley manner and are in compliance with company´s standards by checking for quality.

The incumbent is responsible and accountable for the smooth running of the hotel’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our hotel’s technology needs. The successful candidate may be appointed as the Data Protection Officer of the hotel, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments, in consultation with corporate IT.

Duties & Responsibilities

• Oversee and manage the upgrade and migration of network equipment (switches, routers, firewall) and PC/Servers
• Oversee and manage the upgrade and migration of application systems (e.g. from Opera v5 to Opera Cloud)
• Oversee and manage the technological infrastructure (networks and computer systems) in the hotel and ensure that our systems are in compliance with the standards of our franchise agreement.
• Review the hardware/software contracts/licensing issues including such renewals; collaborate with business partners and corporate IT. To troubleshoot, analyse and resolve critical technical issues as when necessary.
• Recommend and execute new digital or technology tools/projects to improve hotel operation processes and increase productivity in consultation with corporate IT
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Provide guidance, support and manage performance of direct reporting executive(s).
• Work with all level of staff within the group to troubleshoot and resolve IT related issues

Skills & Experience

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Proficient in network hardware, routing protocols, firewall administration, and VPN setup
• Good working knowledge of Netsuite and Opera Cloud is a plus
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

[What you will be working on]

Marketing

As our marketing specialist for Japan and Southeast Asia (SEA), you will work as part of the team, with EDB’s International Operations, PR manager and appointed marketing agencies, to drive and execute an integrated marketing strategy to raise awareness of Singapore and generate and nurture leads amongst the business communities in Japan and SEA.

Main responsibilities:

• Develop the GTM plan for Japan and SEA based on understanding of EDB’s business and marketing objectives, including annual planning and management of budget for the execution of marketing work plans 

• Manage the day-to-day operations and reporting of in-market marketing initiatives, including paid media campaigns, events and other ATL and BTL initiatives

• Undertake content curation, layout and production of EDB’s in-market publications and website. This includes the identification of topics of interest or trending topics among target audience, and optimisation of workflows with vendors for content production and website maintenance

• Planning and management of physical, virtual or hybrid events organised by EDB

• Identify and coordinate with key multiplier organisations (including tax consultancies, inter-governmental and trade organisations) on joint-marketing initiatives to seed our key messages and generate leads

• Manage internal and relevant external stakeholders. This includes EDB’s appointed marketing agencies on the development and execution of EDB’s marketing strategy, and servicing business enquiries from new clients by sharing relevant marketing resources

• Support product owner of Event Management System GevMe to set up platform and train new EDB users

• Depending on the candidate’s interests and experience, there are opportunities to also develop our marketing strategy and campaigns for global sectors like tech founders and other geographies.

[What we are looking for]

To meet the challenges of this role, you must have/be: 

• A university degree in any discipline

• Minimum 5 years relevant working experience. Candidates should have proven track record working in similar capacity, preferably with experience with the Japan market

• Results-oriented, with high level of initiative, drive and resourcefulness

• Fast and independent learner who can learn on-the-job and deliver quality work with limited supervision

• Strong interpersonal skills to collaborate well with different stakeholders

• Able to manage multiple projects while keeping to deadlines

• Fluent in written and spoken Japanese (at least JLPT N2 or equivalent) to effectively nuance our in-market messages

• Proficient in Microsoft Word, Excel and PowerPoint, as well as virtual communications software (including Microsoft Teams, Zoom)

• Singaporean

It would be preferred if candidate has the following:

• Strong familiarity and prior knowledge of Singapore  

• Work experience in B2B/ G2B marketing

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date.

Position: Outreach and Marketing Assistant Manager

Overview:

Paper Monkey Theatre is looking for an Outreach and Marketing Assistant Manager. The assistant manager will be responsible for marketing, supporting and managing education and outreach programs. The Manager will be part of the company’s education and outreach team and will be working closely with producers and outreach trainers, facilitators, and school partners to engage audiences through Paper Monkey Theatre’s Permanent and Special Programmes.

Job scope:

• Offer critical support in planning, researching, and operationalising outreach programmes and workshops.
• Ensure effective communication across all relevant personnel in Paper Monkey as required for projects and programmes.
• Liaising and managing relationships with external stakeholders (such as teachers, parents and other clients).
• Coordinate and support the delivery of programmes and workshops with outreach trainers.
• Manage project schedules, budgeting, procurement of required services, and documentation of programmes.
• Work with the team to develop a 5 year strategical planning for Paper Monkey’s outreach programmes.
• Assist in managing company’s social media platforms.
• Assist in design matters including design briefs and payments.
• Support Front-of-house duties for programmes and events as required.

Qualifications & Skills:

• Diploma or Bachelor’s degree in arts management, marketing or related field of study. Recent graduates are welcome to apply.
• Relevant work experience in the following fields or industries will be advantageous: - art education, performing arts, creative arts, community arts and social media marketing.
• Experience in working with children and young persons in the arts is preferred.
• Strong project management, budget management, and administrative skills.
• Effective communication and interpersonal skills, including building and sustaining positive relationships with multiple stakeholders at all levels.
• Social media savvy.
• Flexibility to work in evenings and on weekends as required
• Highly adaptable with a strong collaborative spirit in working with diverse internal and external stakeholders and audiences
• Good verbal and written communication skills
• A keen interest in making quality art for young audiences.

Note: Only Singaporeans or PR may apply

Location: Goodman Arts Centre, Paper Monkey Theatre, Block B, #01-05

Interested applicants should send your CV and cover letter to [email protected]. We regret to inform that only shortlisted candidates will be notified.

About Paper Monkey Theatre

Paper Monkey Theatre was inaugurated in April 2008. We are a unique bilingual puppetry theatre – a magical place where children and adults are educated, enlightened, and entertained. Since our inauguration, we have introduced thousands of audiences to the wonder and art of puppetry and have touched the lives of many through enchanting performances, curriculum-based workshops, as well as digital learning and outreach programmes. We believe that our traditional Asian values should be preserved, especially in today’s ever-changing environment. Paper Monkey Theatre promotes and encourages these values through traditional and modern puppetry shows for children and families.

Schools & The Community

We believe that the arts offer a unique way to engage with one another, it allows us to:

• Celebrate our similarities and differences in the multicultural society that we live in.
• To explore our feelings and emotions across different stages of life.
• To revisit and deepen our understanding of our Asian culture and values that define us.

With that, Paper Monkey Theatre produces performances and workshops that engage schools, arts groups, welfare groups, and the community at large. Through these performances, we reflect together a deeper understanding of what it is to live in our ever-changing world. With you, we create shared memories among loved ones.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

Our Host team is intergral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

You’ll be in-charge of:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We seek to be the Source of Trust in the use of digital services and committed to improving Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

We are looking for a Project Manager (Governance and Operations) to join us in our mission to improve Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.

You will be working on:

• Manage funding and budget planning for projects.
• Administration of project funding and grant which includes monitoring and reviewing of project fundings.
• Lead and manage the procurement of ICT products and services, as well as management of vendor services and contracts, to ensure ICT services are delivered on time, within budget and meets business requirements.
• Manage multiple contractors (service providers) in operating and supporting multiple IT infrastructure and services so as to meet prescribed service levels.
• Maintain an IT Service Management (ITSM) framework comprising of ITIL-aligned processes (e.g. Change Management, Asset Management, Control and Release Management, Service Level Management, Incident Management, Problem Management, Request Fulfilment processes, etc.) which is used to drive operational effectiveness, efficiency and consistency environment.
• Manage all changes to the infrastructure and services to ensure that all risks and impacts associated with the changes are appropriately handled.
• Manage all IT assets and configurations of the infrastructure and services to ensure that they are all accounted for, which will facilitate effective and efficient change management and problem management activities.
• Manage projects to track the progress of the projects and see through the testing and certification of the projects
• Track the timely delivery and evaluate the correctness of the contractors’ service level performance reports, conduct reviews and analyses on the contractors’ service level performances, and trigger service improvement plans whenever there is any lapse in service levels.
• Monitor the occurrence of high priority incidents and track the timely and accurate delivery of incident reports by the contractors.
• Trigger the contractors to perform root cause analyses to eliminate underlying problems of high impact incidents and/or prevent recurrence of incidents.
• Monitor the contractors’ performance in request fulfilment to ensure that service requests are satisfactorily fulfilled according to defined success criteria and timelines.
• Facilitate collaboration among the contractors through knowledge sharing and driving process alignment.
• Assist in regular governance status review covering security compliance and project audit.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your documents, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents for the purposes of assessing your suitability for a vacancy with ATS and GovTech and contacting you for future career opportunities. You warrant that where you have disclosed personal data of third parties (e.g. next-of-kin, friends or referees) to ATS, GovTech and their service providers and agents in connection with the abovementioned purposes, you have obtained the prior consent of such third parties for ATS, GovTech and their service providers and agents to collect, use and disclose such personal data for such purposes, in accordance with any applicable laws, regulations and/or guidelines.

To succeed in this role, you will ideally have:

• At least 4 years of working experience in IT operations either in an external IT service provider organisation or internal IT department within an organisation.
• At least 2 years of working experience as a practitioner minimally in the following ITIL processes:
• Change Management
• Asset Management
• Service Level Management
• Incident Management
• Problem Management
• Request Fulfilment
• ITIL V4 certified, minimally in ITIL V4 Foundation.
• Working experience in one or more of the following will be beneficial:
• Implementing or operating under ISO 9001 and/or ISO 20000
• Defining and implementing operational processes
• Assessing service performance and process conformance
• Able to communicate effectively in English both verbally and in writing.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Siglap/Bedok Area

Management/Operations (F&B)

Full-Time

$3000-$4000 PER MONTH

5 days week

Resposible for :

• Supervise store operations, manage inventory, order supplies and maintain cleaniness. Ensure compliance with health and safety standards.
• Foster a postive work culture emphasizing teamwork and collaboration.
• Maintain quality control in food and beverage preparation and conduct regualr store inspections.
• Be extremely comfortable around canines, interaction with animals. Need to spend a lot of times with them.
• Best Job for Dog/Cat Lover .
• Ability to stand in all roles in the cafe .

Job Requirements:

• Experience in a similar managerial role.
• Responsible team player
• Ability to do simple cooking and preparing drinks.
• Barista skills is an advantage (but training will be provide )
• Passion and pride in coffee making
• Passion for F&B industry with proven experience in delivering excellent customer experiences.
• Strong interpersonal and communication skills
• Need to have a strong love for dogs/cats of all sizes.
• May require spending your day playing with dogs and cleaning after accidents.

JOB RESPONSIBILITIES:

• Review staff roster to ensure adequate manpower for the team
• Monitor opening, operating, and closing of shifts for the outlet
• Plan operational budgets for the team
• Develop strategies to achieve sales targets according to customers' profiles
• Analyse inventory levels to propose purchases for the team
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Translate team members’ skill requirements into learning and development plans
• Interview new staff
• Analyse current customers' profiles and beverage preferences to provide targeted recommendations
• Deploy customer service standards to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Implement customer loyalty strategies
• Monitor compliance with legislative requirements pertaining to handling and consumption of alcoholic
• beverages
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures
• (SOPs)
• Monitor team's adherence with the organisation's Workplace Safety and Health (WSH) policies and
• procedures
• Review existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the team
• Plan continuous improvement activities within the team
• Analyse workplace performance and processes to identify opportunities for innovation, improved work
• practices and utilisation of emerging technology
• Monitor wine-handling with various techniques of presenting, opening, decanting and serving
• Provide clarifications to customers on the different categories of wines
• Monitor the operations of Point of Sales (POS) Systems when managing beverage order

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

General Management

• Overseeing operations – guest service, strong knowledge primarily in wine, sake knowledge will be an additional advantage
• Developing and executing plans to achieve daily and monthly targets
• Manage staff, overseeing work schedules and assigning specific duties
• Create and improve standard operating procedures for service and product preparation
• Oversee venue equipment and facilities management / maintenance
• Conducts regular inspections on the general cleanliness and maintenance of venues and take corrective action as and when necessary
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public / employee safety and food safety
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc
• Review and analyze sales mix, inventory, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

Requirements:

• At least 8 - 10 years of senior operations leadership experience in the hospitality industry
• Strong knowledge in wine, and exposure/experience in natural wine will be advantageous
• An effective and energetic people leader with experience
• Expertise in service excellence, seasonal business operations and diverse / high-end social and recreational programs
• Well-developed skill set and demonstrated professional track record in the areas of - operations management - budgeting, financial analysis and cost-based management - strategic planning - internal & external customer relationship management - talent management - program and project management - leading monthly reports & meetings
• Related field of study such as Hospitality, F&B Management, would be advantageous

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

WHO WE ARE:

PALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 11 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico and Colombia).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore and Hong Kong, currently working towards certification across all other locations.

YOUR ROLE:

As the Head of DevSecOps, Cloud, and SRE, you will lead teams of consultants, driving both strategic and operational excellence in our technology department. Your role is pivotal in shaping our future technological landscape, especially in the realms of DevSecOps, Cloud, and Site Reliability Engineering, with an emerging focus on AI integration.

YOUR RESPONSIBILITIES:

Strategic Leadership:

• Develop and execute a dynamic technology strategy that aligns with the organization's growth, focusing on emerging trends and technologies. Be visionary in exploring emerging technologies that can be integrated in our delivery life cycle.

Team Unification and Development:

• Manage and nurture the talent within the DevSecOps & Cloud and SRE teams. Foster a culture of high performance and continuous skill development, ensuring our team remains market-relevant and excels in delivering quality services.

Collaboration and Alignment:

• Work closely with the CIO, CTO, Business Teams, Marketing, and the broader Management Team to ensure technology strategies are well-integrated with company-wide goals. Your role is crucial in harmonizing technological initiatives with business objectives.

External Representation:

• Act as a key ambassador for our company in external forums and events related to your domain of expertise. Your thought leadership will enhance our brand presence in the technology community.

Budget and Resource Management:

• Oversee budget and resource allocation for the DevSecOps & Cloud and SRE teams. Your decisions will directly impact the efficiency and effectiveness of our technology operations.

Innovation and R&D:

• Lead innovation and research and development initiatives. Your role involves exploring new areas and defining cutting-edge projects that prevent technological stagnation and promote growth.

WHO YOU ARE:

A creative individual with deep technological expertise, business acumen, and a software development background with at least 12-15 years in IT industry, with substantial experience in a leadership role within a high-growth tech environment. Familiarity with Agile methodologies is essential.

Technical Acumen:

• Expertise in Core Areas: You have an extensive understanding of DevSecOps, Cloud technologies, and SRE principles, with significant hands-on experience in multi-cloud environments (both private and public clouds). Your expertise encompasses distributed systems, cloud security, performance optimization, and cloud cost optimization.
• Design and Automation Skills: Proven experience in designing enterprise-grade, Cloud-native architectures and executing efficient CI/CD automations. Your approach should be focused on creating scalable and resilient systems.
• Tech Trend Tracker: A constant drive to explore new technologies in DevSecOps, Cloud, and SRE, aiming to enhance delivery cycles and boost operations and system reliability.

Leadership:

• Strong managerial skills, with a proven track record of scaling, building and leading high-performing teams (minimum 25 people). Ability to maintain a people-centric culture while driving outstanding performance.

Visionary Mindset:

• Demonstrated ability to stay ahead of technology trends and effectively integrate them into business strategies. High entrepreneurial spirit and ability to operate independently.

Communication and Representation:

• Excellent communication skills for both internal collaboration and external representation, where you can balance idealism and pragmatism. A history of effective participation in industry forums and events is a bonus point.

MORE ABOUT PALO IT:

As innovators, we're committed to helping businesses transform to better our world. On that same token, we’re also committed to transforming ourselves. There are massive implications for ESG in the tech sector and in the industries that we serve, and it is our goal to together build products, services and business models that provide both business value and positive impact. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification across offices worldwide
• Continuously measure and improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.