Total 1,871 Director/C-Level job vacancies in 5 changi business park crescent changi business park singapore

· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.

· Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.

· Develop and maintain efficient customer support processes and standard operating procedures to ensure timely resolution and proper handling of customer issues.

· Develop and implement customer training plans to help customers in better understand and use of products, enhance customer satisfaction and product stickiness.

· Coordinate cross-departmental collaboration, closely collaborating with sales and product development teams to address customer issues and continuously improve products and services.

· Analyse customer feedback and data, identify problems and marketing opportunities, propose improvement suggestions and optimization plans.

· Manage the performance and resources of the after-sales operations team to ensure efficient operation and achievement of operational goals.

· Regularly report after-sales service operation status and customer feedback to the management, provide improvement suggestions and strategic planning.

Job Requirements:

· Bachelor's degree or above from a domestic university ranked 211 or above, or overseas institutions ranked in the top 200 by QS.

· Over 10 years of experience in relevant field, including after-sales service or customer success in overseas market of SaaS products.

· Excellent bilingual communication skills, fluent in both Chinese and English, capable of effectively communicating and resolving cross-cultural communication issues.

· Strong customer-oriented thinking and problem-solving abilities, capable of respond quickly to customer needs and providing high-quality solutions.

· Outstanding leadership and team management skills, able to motivate and guide teams to achieve performance goals effectively.

· Excellent analytical and problem-solving skills, capable of independent thinking and quickly addressing various challenges.

· Good resilience and teamwork spirit, able to maintain high efficiency and quality performance in a fast-paced and changing work environment.

· Strong business insights and market sensitivity, able to grasp market trends and customer needs, and provide effective suggestions for the company's business development.

1. Develop and implement the international brand strategy for company products, including brand positioning, brand promotion, and brand management.

2. Responsible for market research and analysis in Singapore and Southeast Asia, understand the needs and trends of the target markets, provide decision support for brand strategy.

3. Collaborate with cross-functional teams to ensure the consistency and effectiveness of the brand strategy, including marketing, sales, product development, and customer service.

4. Manage international brand communication and promotion of company products, including advertising, public relations, social media, and events.

5. Responsible for international trademark registration and protection of company products, ensure the legal use and rights of the brand.

6. Establish and maintain relationships with international partners, including ecosystem partners, agents, and suppliers.

7. Monitor and evaluate the international brand performance of company products, develop improvement plans to increase brand awareness and competitiveness.

8. Responsible for management and training of the international brand team of company products, improve team's professional capabilities and performance.

Job Requirements:

1. Bachelor's degree or above, majors in marketing, advertising, media, or related fields.

2. Over 5 years of international brand management experience, with preference given to those with successful brand promotion cases.

3. Familiar with marketing channels and methods for brand promotion in Singapore and Southeast Asian markets, with strong market insights and analytical abilities.

4. Excellent communication and coordination skills, able to collaborate effectively with cross-functional teams and international partners.

5. Fluent in both spoken and written English, proficiency in other languages is preferred.

6. Strong project management skills, capable of organizing and advancing brand promotion projects effectively.

7. Innovative thinking and creativity, able to continuously propose new ideas and solutions for brand promotion.

8. Strong team management skills, able to motivate and cultivate team members to improve team performance.

9. Fluent in English and Mandarin to communicate with Chinese associate.

A leading Audio Visual Solution company is growing rapidly and with more than 12 offices across APAC, they are looking for a Director (Audio Visual) to join the team here in Singapore, reporting directly to the CEO.

What You Will Be Doing

• Lead the AV division, providing guidance, mentorship, and performance management
• Develop and implement AV strategies, standards, and best practices
• Collaborate with clients and stakeholders to understand AV requirements and deliver tailored solutions
• Design, install, and maintain AV systems, including audio, video, lighting, and projection systems
• Oversee AV operations, ensuring timely setup, testing, and troubleshooting
• Manage AV projects, including budgeting, scheduling, and resource allocation
• Develop and maintain relationships with vendors, suppliers, and industry partners
• Manage regional expansion across Southeast Asia

What we are looking for:

• Bachelor's degree in Audio Visual Technology, Electrical Engineering, Computer Science, or related field
• 15+ years of experience in AV management or a related field
• Proven experience in leading teams and managing projects
• Strong understanding of AV technologies, including audio, video, lighting, and control systems
• Experience with AV design software (e.g., AutoCAD, Revit) and project management tools (e.g., Asana, Trello)
• Strong analytical, problem-solving, and communication skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Apply now or reach out to me at [email protected] for a confidential discussion.

Unfortunately, only shortlisted candidates will be notified.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N

Responsibilities

• Provide investment products and investment advice to the affluent public, primarily the Chinese clients;
• Establish or refine internal processes related to the company's systems or services, or any value-added services;
• KPI assessment will be based on sale performance.

Requirements

• Bachelor Degree or above from internationally recognised universities, with a preference for graduates in finance-related majors;
• Proficiency in Mandarin to serve Chinese clients;
• Relevant work experience in wealth management, with a passion for the wealth management industry;
• Sharp-minded, excellent communication skills, strong ability to solve problems and manage complex interaction effectively, and strong sales skills;
• Show integrity and a strong sense of responsibility, able to learn fast and present high level of customer centricity mindset.

Job Responsibilities:

• Develop and implement the company's technical strategy, ensuring alignment with business goals.

• Lead the technical team in the development and deployment of blockchain and decentralized applications.

• Oversee the design and optimization of technical architecture, ensuring high performance and reliability.

• Manage the day-to-day operations of the technical team, including recruitment, training, and performance evaluation.

• Collaborate closely with product and marketing departments to drive the implementation of technical solutions and product iterations.

• Stay abreast of the latest industry trends and technological advancements, driving innovation and technical preparedness.

Requirements:

• Bachelor's degree or higher in Computer Science or related field; Master's degree preferred.

• Over 5 years of experience in managing technical teams, with a background in blockchain technology development and implementation.

• Strong background in distributed systems, consensus algorithms, and cryptography.

• Excellent leadership and communication skills, with the ability to effectively drive team collaboration.

• Entrepreneurial spirit and a strong sense of responsibility, capable of working in a fast-paced environment.

• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required to communicate with internal stakeholders

The role will be for a client in the Education Sector. The role will be a strategic HR advisor who builds strong partnerships with the senior leaders and the University HR community to develop and execute the People Strategies and solutions for the College/Schools. The HR Business Partnering team is structured to offer our stakeholders close support in three clusters – namely the Colleges & Schools, Administrative and Research clusters.

You will play the role of a Cluster Lead to a team of HR Business Partners and HR Generalists and is expected to lead and coach the team in the delivery of HR services and initiatives. The role has a primary reporting line into the Office of Human Resources and matrix reporting line into one of the Colleges.

The responsibilities of this role are:

• Engage and strengthen the capability and effectiveness of the team comprising HR Business Partners and HR Generalists.
• Build relationship as a trusted HR advisor with senior stakeholders and managers in the assigned Colleges/Schools/Centres, including display of strong professional credibility;
• Develop intimate knowledge of business needs of the assigned Colleges/Schools/Centres, translate business agenda into a HR agenda and ensure HR programmes are fit for purpose;
• Collaborate with the Dean, School Chairs, Centre Directors, HR Business Partners at College/Schools level, HR Centre of Excellence and Shared Services to develop and deliver HR solutions to address business needs;
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies;
• Educate the People Managers and employees on policy/ system changes and implications, as well as understand and gather their feedback and inputs;
• Lead the team in the planning and implementation of HR programmes and continuous improvement projects for three job family groups – Faculty, Researchers and Administration staff of the assigned Colleges/Schools/Centres;
• Lead the launch and management of the Annual Performance Management cycle and oversee the facilitation of the University’s central performance review meetings for the Leadership Team and stakeholders of the Colleges/ Schools/ Centres;
• Provide expert advice and support employee relations matters, conflict, disciplinary matters, unsatisfactory performance; and
• Lead and manage projects and programmes assigned.

The ideal candidate will need to have the following qualities and experience:

• At least 15 years of relevant HR experience, including at least 5 years in a supervisory/leadership position;
• Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels;
• Strategic mindset and perspective, comfortable with ambiguity with the ability to diagnose current state, anticipate future needs and recommend forward approaches;
• Good understanding and practical application of local employment law and HR practices, and familiar with the emerging HR trends;
• Collaborative, agile and resourceful;
• Comfortable in operating in a matrix structure, as well as a fast-paced and constantly changing environment;
• Resourceful and possess strong initiative to drive changes; and
• Strong mindset for continuous improvement and service excellence.

Lead marketing consultants to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while providing brand guardrails and principles. Team responsibility is at market/master franchisee level not at store level and therefore must have experience setting strategies, building plans, and ensuring execution while working and influencing at a C-suite level. This individual will report to the VP of International Marketing.

Educating

Leads, educates, and foster long term development of marketing consultants to:

• Educate and consult markets on creating comprehensive marketing strategies based on the “Domino’s way” of doing marketing with a long-term growth in mind.
• Educate markets on the use of the Domino’s Brand Book, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.
• Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research. Involve A+I (Analytics and Insights) as needed.
• Provide access to tools, frameworks and resources and educate markets on tools such as but not limited to pricing, brand positioning, product development and menu optimization, occasion-based channel strategies, communication and media selection and allocation (digital and non-digital).
• Team members will support markets in the creation of a comprehensive marketing strategy tied to DPI brand principles.

Consulting

Leads the consultation of key DPI accounts with the support of the regional marketing team while:

• Consult markets on key topics such as pricing, brand positioning, menu management, product development, menu optimization, communication and media selection and allocation (digital and non-digital). Involve the international digital team as needed.
• Ensure marketing strategy is connected to business strategy and that investments are prioritized accordingly
• Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their campaign, advertising, and media strategy.
• Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs  
• Consult with Master Franchisees on a robust e-commerce plan, including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.) working closely with the digital team.
• Demonstrate marketing leadership skills with franchisee marketing teams and wider business.
• Lead discussions with the master franchisees to set up the long-term vision of the business to ensure profitable growth.

Building

Provide guidance and feedback as well as work alongside the regional marketing team and the marketing services team to build tools, case studies, principles, and guidelines to better consult markets.

• Solicit and manage collection, analysis and communication of case studies related to calendar management, advertising, and NAF (national advertising fund) spend.
• Regularly assess market performance to ensure key consulting topics are prioritized.
• Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tie to the local consumer needs and wants.
• Contribute to strategic global projects by providing thought leadership and consulting

Facilitating

• Facilitate the creation of tools and content for the marketing consultants to strongly execute their objectives on a daily basis.

• Facilitate the discussion of priorities and objectives with Business Directors and RVPs aligning on key priorities and work collaboratively with other COEs.

• Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

• Monitor execution of said plan and share best practice from the Domino’s ecosystem, the category and other categories
• Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

• Embrace the DPI engagement model by preparing and leading discussions during internal planning sessions and market-facing business reviews.
• Partner closely with A&I and Digital counterparts to ensure wholistic consulting solutions.
• Share market knowledge and learning with cross-functional counterparts as lead marketing experts and master franchisee thought leaders.
• Ensure that marketing solutions do not create undue stress on other business lines.
• Be the “voice of the consumer” in discussions with other departments as well as master franchisees.

Develops Talent & Teams

• Recruit a strong team capable of meeting business objectives.
• Develop professional and beneficial relationships with peers in other areas of the organization.
• Ensure development of International Marketing team and applicable Team Members to grow talent, upscale capabilities, and improve results in markets
• Creates action plan and provide constructive feedback to develop Team Members through Individual development plans.
• Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conducted to standard.
• Provide appropriate levels of Team Member recognition, engagement, and motivation.
• Responsible for selection and employment decisions related to direct reports.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals
• Review competitors for each F&B product to create in-depth marketing strategies to promote food and beverage products, including menu items, drinks, and culinary offerings.
• Develop marketing calendar for each F&B stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams
• Work to enhance the brand image of each F&B establishment by ensuring a consistent and appealing online and offline presence.
• Manage and allocate the marketing budget effectively to achieve desired results and a strong return on investment
• Source and collaborate with relevant partners and supplier to create unique guest experiences and events
• Plan F&B marketing campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, food bloggers, and influencers to drive positive coverage and beneficial commercial outcomes
• Monitor and analyze the performance of marketing campaigns and prepare regular reports to evaluate the effectiveness of different strategies
• Initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations

A Regional Compensation & Benefits and Payroll Specialist position in Singapore with a Financial Institution.

Your new company

The client is a Financial Institution with a regional presence, headquartered overseas. They are looking for a Regional Compensation & Benefits Director to join their growing regional HR team.

Your new role

You will be responsible for developing C&B policy, strategy and spearheading the implementation across the region. You will also be involved in salary benchmarking, job evaluation and market research to ensure market competitiveness. Additionally, you will be the main PIC to liaise with the external vendor and local HR teams on payroll and tax matters.

What you'll need to succeed

In order to succeed, you will need at least 5 years of C&B experience, as well as:

• Experience working in a Financial Institution
• Regional working experience

What you'll get in return

This role provides you with an opportunity to set up and develop the C&B strategy and structure at the regional level. You will also be the main person spearheading any relevant C&B initiatives.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact Joan Yip via email at [email protected] for a confidential discussion on your career.

EA Licence Number: 07C3924 l Registration Number: R22106377| Company Registration ID No.: 200609504D

The Competition and Consumer Commission of Singapore (CCCS) administers and enforces Singapore’s competition and consumer protection laws. Amongst various things, CCCS investigates and takes appropriate actions in cases infringing these laws, whilst at the same time provide effective advice to Government and public authorities on national needs and policies in competition and consumer protection matters.

Whilst the current application relates to a contract position, successful applicants may, if subsequently found suitable, be considered for placement to a permanent position.

If you are keen to work in a dynamic and intellectually stimulating role, apply for the following position in the CCCS Legal and Enforcement Group:

You will assist in the Commission's administration and enforcement of the Competition Act against cartels, dominant companies that abuse their position and mergers which substantially lessen competition. You will also be involved in the administration and enforcement of the Consumer Protection (Fair Trading) Act and play an important role to protect the interests of consumers and ensure fair trading practices by businesses in Singapore.

You might participate in dawn raids, gather field intelligence, assess notifications, conduct investigations and interviews, work on policy and law reform matters relating to competition law and consumer protection law, and represent the Commission in the Courts and Tribunals, as required. You will also be part of the Commission's team of in-house lawyers, working on policy matters and initiatives, providing legal advice on wide-ranging issues, and assisting to vet and draft contracts.

Appointment and remuneration will be based on relevant experience and post-qualification experience (“PQE").

• A recognized law degree, with at least 2-3 years PQE

• Called to the Singapore Bar (preferred)

• Applicants with no experience but have keen interest in Competition Law and Consumer Protection Law are welcome to apply

• Enforcement, Investigation, Economics background will be an advantage

• Strong communication, teamwork and interpersonal skills

• Fresh graduates may apply

Key Accountabilities:

• Business Partnership: Establish and maintain strong partnerships with key stakeholders in the Operations and Technology function to understand their strategic goals, challenges, and talent needs. Provide expert guidance and consultation on HR policies, practices, and strategies to drive organizational effectiveness.
• Change Management: Partner with business leaders to effectively manage change initiatives, including organizational restructures, system implementations, and process improvements. Develop strategies to minimize resistance and enhance employee adoption.
• Talent Acquisition: Partner with hiring managers to develop comprehensive talent acquisition strategies, including workforce planning, sourcing, and selection processes that result in the acquisition of top talent. Utilize strong knowledge of the technology industry and market trends to identify and attract candidates with the necessary skills and experience.
• Performance Management: Collaborate with managers to effectively manage employee performance by providing guidance on goal setting, performance evaluations, coaching, and developmental opportunities. Develop and implement performance improvement plans as needed.
• Employee Relations: Serve as a trusted advisor and handle complex employee relations issues, including disciplinary actions, investigations, conflicts, and grievances. Ensure compliance with employment laws and company policies.
• Organizational Development: Assess organizational needs and drive initiatives to enhance employee engagement, improve leadership capabilities, and foster a high-performance culture. Facilitate talent review and succession planning processes to identify and develop high-potential employees.
• Employee Development and Training: Collaborate with the learning and development team to design and deliver training programs that address competency gaps and support the development of employees within the Operations and Technology function. Provide coaching and guidance to managers on employee development plans.
• HR Analytics: Utilize HR data and metrics to generate insights and drive data-driven decision-making within the Operations and Technology function. Monitor HR-related trends and provide recommendations to improve HR programs and processes.

Experience / Qualifications

• Bachelor's degree in Human Resources, Business, or a related field; Master's degree preferred.
• Minimum of 12 - 15 years of progressive HR experience, with a focus on supporting operations and technology functions, preferably in a fast-paced, multinational environment.
• In-depth knowledge of HR policies, practices, and employment laws.
• Strong business acumen with the ability to understand business strategies and translate them into HR initiatives.
• Demonstrated experience in talent acquisition, performance management, employee relations, and organizational development.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Proven ability to navigate complex change programs, situations and resolve conflicts effectively.
• Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
• Demonstrated experience in change management and leading HR initiatives in a dynamic environment.

Job Responsibilities:

Strategic

• Support the department’s business plan of identifying new revenue opportunities, building customer and revenue business to align to the Bank's direction/vision.

Financial

• Delivery and support the delivery of relevant banking services to customers to meet revenue targets for team.

Customer

• Build effective relationships with Global Clients to develop revenue opportunities and to deliver a high quality of service
• Manage day to day clients interactions, identifying and understanding customers’ needs in order to develop product solutions and promote FX and derivative products.
• Prepare and deliver quality risk-management advice to Global clients in the region.
• Deal execution [and support deal execution] for FX/Derivatives as needed by relevant sales teams.
• Work in partnership with colleagues across all regions to share best practice, ideas for customer financing and risk management solutions. Deliver an integrated regional service for our customers, develop new business and create effective processes.
• Work in partnership with Relationship Managers to understand the customer’s needs, promote solutions and provide commentary on the market, to maximise cross-sell opportunities
• Work in partnership with colleagues in other departments to deliver an integrated service for our customers.
• Work in partnership with Credit to resolve any credit related issues with deals or new products.
• Work in partnership with colleagues in Head Office and various departments to contribute to the development of new or enhanced FX and Derivative products.
• Work in partnership within MUFG and MUFG entities, including but not limited to Morgan Stanley, to support in leveraging their products for deals as well as to maintain relationship for future business opportunities.

People

• Act as a role model to team members and adhere to all company policies / guidelines.
• Be a good team player, to achieve team’s common goal

Other/ Control

• Responsible for the production of technical sections relating to a specific product area of expertise and reviewing the input from less experienced colleagues.
• Contribute to the development of client or counterparty facing reports, proposals and presentation, converting analysis into conclusions and recommendations.
• Provide input into deals to ensure pricing, product offerings and the structuring of the deal is aligned to business strategy.
• Execute transactions, within specified limits and manage a large trading book dealing with complex transactions.
• Execute business development activity, such as product specific marketing initiatives.
• Ensure compliance with relevant regulations and limits, monitor day to day transaction risks.
• Maintain good working knowledge of industry trends, products, relevant laws and regulations.
• Adhere to all company policies / guidelines.

Job Requirements:

• Minimum Degree Qualified
• Minimum 10 years of experience in a client facing or marketing role
• Knowledge in FX and derivatives products
• Good relevant industry experience and knowledge of competitor landscape.
• Good communication skills with ability to influence others and sell products.
• In depth knowledge in products including but not limited to FX and Derivatives.
• Strong understanding in local regulations to mitigate risk to the Bank with transactions.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10065257

What you’ll do:

• Provide project planning schedule, monitor, review and update project progress throughout the project execution, to ensure timely completion.
• Manage the Review of Detail Design by EPC Contractors.
• Visit construction sites and attend client/contractor progress meetings in order to have working knowledge of current project status and issues
• Monitor the entire spectrum of works right from Engineering to Procurement to Construction until Commissioning completion.
• To resolve issues and provide technical solutions when the need arises.
• Manage project changes, budgets, qualities and timelines

• SALES ADMINISTRATION RESPONSIBILITIES
  • Establish programs and direct efforts to achieve groups and catering goals based on market segmentation and budget
  • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals
  • Develop annual sales department budget and execute sales programs and activities
  • Prepare departmental budget and forecasts, operating within set parameters and ensure effective cost control
  • To establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectation and encouraging repeat business
  • Expedite function bookings, proposal and event contracts
  • Conduct site inspections when required
  • Control function space maximization
• SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
  • Recruit, select train and motivate Sales department personnel to achieve sales goals
  • Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
  • Maintain established personnel policies and procedures of the hotels
• MARKET PLANNING RESPONSIBIITIES
  • Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
  • Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
  • Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other department heads
  • Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
  • Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
  • Maintain  timely and responsive communication with accounts and prospects
•  INVENTORY MANAGEMENT RESPONSIBILITIES
  • Monitor function space utilization and holding period of tentative groups to maximize catering revenue
  • Monitor group bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue
  • Ensure that all contracts are covered by attrition and cancellation clauses to ensure hotel is protected
• OTHER RESPONSIBILITIES
  • Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
  • Comply with hotel and department policies and procedures at all times
  • To carry out other duties as and when assigned by the Management of the Hotel

Le Pub is looking for a Strategy Director to join the team immediately. If you’ve got 8-10 years of experience in communications strategy, brand building and design brand experience/ customer journey– we’d love to hear from you.

Discipline overview

The Strategy Director is responsible for creating powerful visions and roadmaps for brands - bridging brand strategy, campaign planning, experience design and innovation. With a rich background in brand and communications planning + passion for innovation + obsession with popular culture, the director is a project leader and trusted advisor across the agency and client world.

Job Description

Your role as Strategy Director is defined by 3 key areas of responsibility:

1. Leading the strategic recommendation to build & grow brands to support client business growth:
   • Provide strategic thinking and consumer insights suitable for developing Global Brand Communications/Platforms and Campaigns.
   • inspire, drive, and deliver strategic thinking and frameworks suitable for Tiger’s & Heineken’s overarching platforms and campaigns
   • Have deep understanding of client business to provide consultant POV on what is the right things to do
2. Have gravitas and ability to Hold strategic conversations with senior clients, and define key priorities for the account to support the growth agenda.
   • Champion strategic direction and elevate creative output on the account.

d.     Via annual planning conversations to help define priorities for investment and what is required to deliver this

e.     Via strategic approach for global and regional campaigns that build a global brand yet are locally relevant. You will work closely with the local planning team and data points from local markets to ensure we have local insights reflected in our global campaign where applicable

f.      Lead the integration of capabilities and external partners to deliver a seamless campaign ecosystem

g.     Via giving creative direction that delivers the most effective expression of the aligned strategy on the brand & campaign. Working closely with the creative and account team to inspire and shape the work to our global standard

h.     Inspire and elevate creative work for the brands

2.     Be the brand governance for local markets:

a.     Involve in local campaigns and support strategic rigour as well as inspire and elevate creative outputs.

b.     Provide guidance for local implementation of the global campaign and beyond to ensure brand consistency yet apply what works well locally to achieve success

c.     Review and support the strategic direction and creative output for local campaigns (done by local markets)

Expectations as a member of our LePub global planning community

●      You believe passionately in the power of Creativity-Data-Culture. You are curious about what’s happening worldwide and within your client business & consumers. You have a keen perspective on Brands vs Culture, inspiring the team & clients with your thought leadership and best practice in building meaningful brands in culture.

●      Your ideas and voice will be heard, respected and protected with passion. Ideas are not disposable commodities; they are our most precious assets

●      You will be tested and challenged, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Great that you're thinking about a career with BSI!

Purpose of Position

As Singapore Operation Head, to manage the Singapore Operations team to deliver successful assessment days by managing a group of assessors/auditors.

Key Responsibilities & Accountabilities

• Ensure overall operational efficiency and effectiveness, by managing key performance and financial indicators and keep P&L delivery.
• Respond to client complaints and queries to ensure high standards of customer service are delivered by the groups of Assessors and Auditors in Singapore as Singapore Operation Head
• Maximize and control gross margin across our delivery ensuring that appropriate pricing methodology was used during the sales process.
• Responsible for Auditor Development and efficient use of resource in Singapore
• Ensure compliance process across all operation and flag poor sales practices for corrective actions.
• Multiskilling focused on business needs, product mix and sector strategy.
• Maintains records of approved list of Associate Auditors and Technical Specialists across cluster
• Customer Satisfaction/Clients Attrition rate/Driving Force/Complaints/Dissatisfaction Flag case handling/Staff Ratio and workflow optimization/Associate Auditors Usage vs. Internal Resources’ contracts & audit-day rates vs. chargeable rate to client/Staff Ratio/Multiple qualification assessor ratio/Client On boarding Lead time
• Ensure client centricity promises delivery (TAT, VoC)
• Lead the adoption of Hybrid Audit delivery model and other relevant developments and innovations.
• Ensure the teams are effectively using the relevant tools such as BSI PG, eReport, One Resourcer, Connect, etc

Strategic

• Build impactful and collaborative relationships with BSI colleagues across our multi-layered matrix organization to support existing businesses, leverage growth opportunities as One BSI
• Work in full collaboration Singapore team, including but not limited to sales and marketing and relevant teams to shape and implement Assessment and System Certification Strategy in Singapore
• Work in full collaboration with the leadership team to define appropriate pricing strategy.

Leadership

• Lead, develop and motivate the operation teams of Singapore to drive revenue growth as well as accrued profitability embedding operational improvement programmes and support optimization of delivery, according to cluster plans.
• Provide leadership by ‘setting the tone’ for behaviours, building an inclusive culture that is in line with our Values and Excellence Behaviours
• Ensure the Client is at the core of our strategy and a client centric approach is taken to our actions.

Operations/compliance

• Ensures BSI’s compliance to all relevant Accreditation requirements at all times.
• Ensure compliance to BSI’s policies, technical and legal requirements and thereby protect BSI’s brand reputation and intellectual property.

People

• Lead, develop and manage Assurance resources in Singapore, working with the (HR Function) People Partner and Talent Team, develop and execute a People plan to meet current and future business needs.
• Build organizational design and capability within ASEAN through investment in skills, knowledge and experience to create a resilient and agile organization.
• Build and develop a capable resilient diverse and inclusive leadership team, leading the development and implementation of human resources strategies that will ensure the recruitment, development and retention of the highest caliber professionals and leaders at all levels of the business.

Key Success / Performance Indicators:

• Profitable growth
• Central auditor pool established.
• Strategic resource planning including but not limited to establishing the right mix of Internal Resources and Associate Auditors
• Auditors’ performance and audit effectiveness
• Client satisfaction retention
• Employee engagement

Knowledge / Skills / Abilities

• Existing experience in Certification Body business, with qualified ISO Standards Auditor background
• Proven experience of developing, motivating and leading a team.
• The ability to develop effective relationships, and therefore operate successfully at all levels, within and outside the organization, is essential, together with good communication and presentation skills.
• An understanding of the business planning and budgetary control processes.
• Out of the box thinker, self-motivated and result-driven
• Creator and fighter with a can-do mentality.
• Ability to prioritize and handle multiple work demands and pressures, with a higher the average amount of resilience.
• Commercial thinker with sound knowledge of systems certification industry would be advantageous.
• Ability to collaborate effectively across multiple disciplines, regions and cultures.
• Ability to influence & persuade others; with an inspirational leadership style.
• Strong team player, adept at coaching and supporting others.
• Proactive & goal-orientated – driven to achieve tangible commercial results for the business.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

Colliers is a leading diversified professional services and investment management company. With operations in 66 countries, our 19,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients. For more than 28 years, our experienced leadership with significant inside ownership has delivered compound annual investment returns of approximately 20% for shareholders. With annual revenues of $4.5 billion and $98 billion of assets under management, Colliers maximizes the potential of property and real assets to accelerate the success of our clients, our investors, and our people.

Key Responsibilities

· Work with Colliers leadership to prepare and execute on the vision, strategy, and plan aimed at achieving a market leader position in the Singapore Industrial Real Estate sector.

· Generate agency business in the leasing and sale/acquisition of industrial or related properties on behalf of vendors/landlords and occupiers/tenants.

· Lead, develop and grow the Industrial Services team.

· Service existing clients, nurture client relationships and cultivate repeat business and referral.

· Networking and relationship management with key officials and landlords.

· Participate actively in industry events and panels to enhance the Colliers Industrial Services brand.

· Partner with regional and global stakeholders to ensure increase in inbound and outbound opportunities

· Develop and grow Colliers visibility and relationships across multiple levels with the clients.

Core Competencies & Role Requirements:

· At least 10 years’ relevant experience in Real Estate consultancy.

· Strong track record of working successfully with multi-disciplinary teams in a matrixed business environment.

· Demonstrable leadership skills with over 10 years’ experience managing a team. Be highly disciplined and proactive with an appetite for challenges.

· The ideal candidate should have extensive experience in building new prospects and maintaining existing European clients in Singapore, therefore fluency in English and an European language is highly preferred.

· Strong client-facing, business network and presentation skills.

· Prior talent representation, and/or capital market and investment services skills in Asia are essential to be successful in this role.

ONLY FOR SINGAPOREANS/PR & MALAYSIAN

Main Responsibilities:

• Prospect, identify, and generate leads

• Conduct effective sales presentations and product demonstrations to potential clients

• Collaborate with stakeholders to develop and implement effective sales strategies and campaigns to increase market penetration and achieve sales targets

• Build and maintain strong relationships with prospective clients

• Negotiate and close sales deals, ensuring a win-win outcome for both the client and the company

• Collaborate with the implementation and support teams to ensure a smooth transition for clients from the sales phase to the implementation phase

• Meet and exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

• Proven track record of achieving sales targets

• At least Diploma in any field and 2 years of relevant working sales experience

• Prior sales experience construction

• Experienced in overseeing junior staffs/lead a team

Overview of the Job

Mindshare is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for an Associate Performance Director to join us.

In this role, you will manage the day to day operations of the centralized search buys and work with regional and global teams. We are looking for a digital professional with 6+ years of experience. Experience in Tech B2B is a plus.

3 best things about the job:

1. Exposure to a true global network.
2. Working across one of the prestigious tech client with varying objectives across a mix of brand campaigns and performance business units.
3. Working truly as a regional hub- managing more than 15 markets from Singapore.

Measures of success –

In three months:

• Understand client’s business goals and marketing objectives and understand the role SEM plays to drive their business forward.
• Great understanding of best practices and audit process to deliver best in class campaigns.

In six months:

• Optimizing the campaigns and showing true business impact via media.
• Continually building test and learn frameworks across all SEM campaigns, ensuring tests reach significance where possible and learnings / next steps are communicated to clients.
• Strong relationship with your team and senior stakeholders across the business
• Strong relationship with SEM reps across key partners
• Contributing to campaign performance to drive continued efficiencies across all campaigns

In 12 months:

• Continually building test and learn frameworks across all SEM campaigns, ensuring tests reach significance where possible and learnings / next steps are communicated to clients.

Responsibilities of the role:

• Manage the day to day operations of the centralized search buys and work with regional and global teams.
• Key point of contact with Google, Naver and Yahoo teams – driving strategic relationship and driving value adds for the regional clients.
• Coordination and collaboration with other squad teams to drive integrated insights.
• Ongoing client servicing including but not limited to optimisation and campaign progress, prompt response to client and internal questions related to paid campaigns.
• Ongoing SEM strategy development and implementation.
• Working with the analytics team to drive deeper insights and create custom views and reports for senior stakeholders.

What you will need:

• Preferably has regional experience and understands markets.
• Experience in a digital marketing role with a focus on SEM
• Google Ads Search & Google Ads Fundamentals Certification
• Experience in running high-volume campaigns across Google Ads with a Strategic mindset to building and deliver bid strategies and attribution models across Google Search Ads 360.
• Proven experience of on-going campaign optimisation to improve business objectives, such as ROAS and CPA. Able to deliver across a range of touch points.
• Strong analytical mindset with attention to detail around data, insights and actions
• Great presentation skills

More About Mindshare

Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. You can check out some of our people’s stories on LinkedIn or Instagram or hear about the company in their own words here. Mindshare is part of GroupM, the world’s leading media investment company, and WPP, the world’s largest advertising holding group.

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what m

Job Summary: The Managing Director is responsible for the overall strategic leadership and operational management of Tiger Brokers. Working closely with the Board of Directors and senior management team, the Managing Director sets and implements the company's strategic direction, oversees day-to-day operations, and ensures financial sustainability and growth.

Key Responsibilities:

Strategic Leadership:

• Develop and implement the company's strategic plans in collaboration with the Board and senior management team.
• Provide visionary leadership to all departments and ensure alignment with the company's mission and objectives.

Operational Management:

• Oversee the day-to-day operations of the company, including production, sales, marketing, finance, and human resources.
• Monitor and evaluate operational efficiency and performance, implementing improvements as needed.

Financial Management:

• Manage the company's financial performance, including budgeting, forecasting, and financial reporting.
• Ensure financial stability, profitability, and growth through effective resource allocation and cost management.

Business Development and Growth:

• Identify and pursue new business opportunities, partnerships, and markets to expand the company's footprint and revenue streams.
• Lead negotiations with key stakeholders, including clients, suppliers, and strategic partners.

Organizational Culture and Talent Management:

• Foster a positive and inclusive organizational culture that promotes teamwork, innovation, and employee engagement.
• Lead and develop a high-performing senior management team, providing mentorship and guidance to drive professional growth and succession planning.

Corporate Governance and Compliance:

• Ensure compliance with all legal, regulatory, and corporate governance frameworks.
• Uphold high standards of ethics and integrity throughout the organization's operations.

Requirements:

• Proven experience as a Managing Director, Chief Executive Officer (CEO), or in a similar executive leadership role.
• Strong strategic thinking and decision making capabilities.
• Ability to communicate in Chinese as this role requires you to manage stakeholders in our China Office.

Responsibilities:

• Achieve and lead a high-performance management team to achieve sales, profitability and business objectives set by the company
• Display leadership and management skills to a service organization that mirrors the adopted mission and core values of the company
• Construct a team of motivated F&B professionals for the company’s aggressive expansion plan
• Establish smooth running of all aspects of restaurant operations
• Design processes and monitoring systems to ensure food and services are adhered to a high-quality standard
• In charge for the measurement and effectiveness of all processes internally and externally
• Any other jobs or duties assigned
• Implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines
• Set KPIs & strategize on expansion and operational improvement plans
• Revolutionize current brand or develop of new dining concept to keep our business relevant to the market

Requirements:

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market

• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees 
• Led a team of engineering and maintenance specialists responsible for all engineering operations such as troubleshooting operation, repair, built-up, and maintenance of mechanical, electrical service, and general building
• To ensure the compliance of all local fire safety, building control & environmental codes and regulations
• Coordinate and linking with various service companies, contractors, consultant, architect, and government, etc.
• Meeting with top management and clients to identify project requirements, delivery timelines, and costs
• Planning, executing, and supervising projects to meet management’s strategic objectives and to ensure project delivery within budget and on time
• Developing detailed project plans to guide clients, staff members, and project teams and revising based on changing needs and requirements
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management, and other stakeholders
• Monthly report according to company policy, all utility consumption, staff monthly roster, medical of vacation leave correspondence, purchase request, store control and inventory, set-up yearly expense budget, analyzing and controlling the expense, analyzing of complaints, log book and various checklists, handling of repair and job orders
• Hold regular meetings or briefings with staff, daily morning briefings with General Manager, Operations Manager, and other department

THE GLOBAL CLIENT GROWTH PRACTICE:

This role will sit within their respective regional leadership office (Americas, EMEA, APAC), but will collaborate very closely with the Global Client Growth Practice – a team that sits at the core of the largest most exciting, highest growth potential clients in the Publicis Groupe. Its specific purpose is to generate profitable growth for the Groupe, partnering with some of the world’s leading brands and companies to help them transform to accelerate their growth. We deliver this through driving and delivering the Power of One, uniquely bringing together our capabilities in the service of their business, brands and people.

With Global Clients hubbed and run from all corners of our business we connect all parts of our organisation in service to their growth. In this way we are a truly connected and globally minded team. We are also nimble, efficient, and consultative by our very definition.

2024 will be a momentum building year for the team, as we launch of our new client health program in partnership with key stakeholders in each region (Americas, EMEA, APAC). This program will be deployed across our top global clients network-wide!

OPPORTUNITY

The Program Director, Client Health, will play a critical role in the successful implementation and ongoing management of our new client health program in their assigned region (Americas, EMEA, APAC). This program will offer a renewed focus on the health of our client relationships and provide insights and analytics that are actionable, centered around our own client benchmarks and performance for greater impact.

The role sits within our regional leadership team office, but will collaborate closely with the GCGP Program Director, Client Health (who will lead the overall program globally), as well as the new solution provider to ensure all regional stakeholders are trained and provide the proper inputs in advance of each client health survey deployment (ex: client contacts). This role requires strong leadership, project management skills, and the ability to foster effective communication and collaboration across various Publicis Groupe agencies in your assigned region.

KEY RESPONSIBILITIES

• Implementation Support: Collaborate with the Program Director and other stakeholders to support the implementation of the new client health program with our solution provider, ensuring smooth execution and adherence to established timelines.
• Regional Governance: Assume responsibility for the ongoing governance of the client health program post-launch, ensuring compliance with established protocols and standards within your assigned region.
• Change Management: Assist in change management efforts during the program's launch and provide ongoing support to facilitate smooth transitions and adoption by internal teams.
• Standardization of Client Contacts: Ensure consistency and standardization of client contacts (type, level, etc.) across the region, ensuring adherence to the established client inclusion decision tree by all client teams.
• Risk Escalation: Act as the point of contact for risk escalation to the Program Director, promptly addressing any issues or concerns that may arise during program implementation or management.
• Communication and Stakeholder Engagement: Cascade communications to regional stakeholders, including leadership and client health users, regarding program updates, key meetings, and training sessions. Facilitate key regional meetings, such as onboarding sessions and demos.
• Training and Support: Act as the primary regional support on the platform, addressing questions and concerns from internal teams regarding the program and platform functionality. Escalating to the Program Director and Solution Provider as needed.
• CRM Database Management: Take ownership of CRM database collection, validation, and accuracy of client contacts within the assigned region. Support future migration of client contacts to Salesforce as needed.
• Partnership Development: Foster a close partnership with the GCGP Client Intelligence Team responsible for mining and delivering insights for Key Group Clients
• Custom Support: Serve as the primary connection for the region to the Solution Provider for any custom support required, ensuring timely resolution of issues and effective communication between internal stakeholders and the solution provider.

CRITICAL SKILLS

• Proven experience in program management.
• Strong understanding of change management principles and experience in driving organizational change initiatives. 
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Proficiency with CRM databases and experience with Salesforce preferred.
• Strong analytical skills and the ability to translate data into actionable insights.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.

About the Role

• Developing sales strategies for customers across the Consumer/Analytics product set.
• Engaging with key specialist stakeholders, exploring new relationships and unlocking new budget holders for Consumer/Analytics products.
• Identifying opportunities to cross-sell Consumer/Analytics solutions to existing measurement customers.
• Collaborating with Account Development Leads during the account planning process to develop renewal strategies for Consumer / Analytics solutions.

Role Description

• Drives or supports overall sales strategy for specialist product set. Drives technical solution wins for specialist products.

Account strategy & Management

• Contribute to the annual CEM Client Alignment process, develop specialist product elements of the joint client business plan, and participate in account planning and sales strategy for specialist products in collaboration with Global/Regional/Local ADs and CS.
• Support Global/Regional/Local ADs in building local customer relationships and unlocking Consumer/Analytics product set stakeholders.
• Relay ongoing VoC from Consumer/Analytics sales pitches, and feedback from relationships with specialist stakeholders.
• Own prospecting and identification of selling opportunities for Consumer/Analytics product set; Support Global/Regional/Local ADs in pre-planning for contract renewal.

Driving and closing the sale

• Build Consumer/Analytics proposals as part of cross-sell effort or broader contract renewal, align stakeholders and gain support, and create and deliver technical client presentations in collaboration with Product Specialists.
• Develop and execute pricing strategy and lead negotiation process for Consumer/Analytics product set.
• Support Global/Regional/Local AD in finalization of contract execution at renewal; lead contract execution for Consumer/Analytics product set outside of annual/master contract renewals.
• Onboard Customer Success team following Consumer/Analytics sales.

Your Growth

This role is in a dynamic market in a fast-paced environment and at the core of what NielsenIQ does. Though you should possess the following skill set you will also learn to further hone your influencing skills as well as learn to work and navigate  a matrix structure. Through this role you will be exposed to all levels of leadership. Within NielsenIQ we have a number of development programmes at all levels of seniority, for both soft and hard skills, mentoring programmes and on-the-job training. 

Overview:
Okratin is a part of the Deel offering, specialized in global consulting services. Our experts help our customers execute on global projects and are experienced in various domains, including software development, product management, data science, finance, marketing, business development and more.

Responsibilities:
- Lead a team of hungry BDs by fostering a culture of winning and extreme ownership
- Nurture and grow the team into outstanding performers
- Carry the largest share of the global quota for the BD team
- Enforce operational rigour and high standards in deal structure, CRM hygiene, rhythms, and forecast
- Build high-confidence plans to attain market capture goals, + secure buy-in + operational support
- Design, own, and execute a winning market capture strategy in a space with constantly changing market conditions
- Secure xfn buy-in and support for your strategy while balancing the needs of your region
- Solve customer goals while balancing the business needs
- Be relentless in sharing feedback with PED and xfn groups within the business, championing the needs of our customers based on constantly changing market conditions
- Champion regional customer needs.

Deliverable:
- 5yrs+ leadership experience in a hyper-scale tech/SaaS
- Savvy and complex negotiation experience and a keen eye for opportunity
- Extensive experience leading teams across Korea, Japan, SEA and GCR
- The ability to harmonise client objectives with overarching business strategies
- A track record of coaching a team to over-achievement
- Extreme ownership mindset
- Comfort working within prescribed sale methodologies
- Proven ability to GSD in a remote environment