Total 8,265 job vacancies in Singapore Changi

[What you will be working on]

• Processing payments for the Board’s expenses, including payment to suppliers, grant recipients and scholars and maintenance of supplier and customer records in financial system; 

• Processing reimbursement to staff for overseas trips and other claims; 

• Processing overseas centres’ expenses to suppliers;

• Monitoring of accounts receivables, fixed assets and bank account at overseas centres;

• Assessment and accounting for leases in accordance with FRS116

• Supporting various statutory returns, budget exercise, management reports and ad-hoc projects;

• Supporting financial systems enhancements and troubleshooting.

• Analysis of bank transactions and complete monthly bank reconciliation;

• Tasks will be assigned in accordance to the candidate’s experience and suitability.

[What we are looking for]

To meet the challenges of this role, you must be a Singaporean with the following attributes:

• Basic book keeping knowledge;

• Meticulous and patient;

• Able to perform under time pressure;

• Good interpersonal skills;

• Proficiency in Microsoft applications and SAP/SAP Concur/Workday preferred.

Applicants may expect to receive an application outcome within 8 weeks of application date.

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.

• Responsible for full sets of accounts and ensure all the journals, AP, AR and billing as well as monthly financial statements, management reports and supporting schedules are submitted promptly and accurately
• Prepare yearly audit report and supporting files for review, liaise with auditors on all audit issues and queries relating to the company
• Prepare quarterly GST return schedule to ensure statutory compliance
• Prepare annual income tax schedule and liaise with tax agent for the income tax filing
• Liaise with company secretary for necessary documentation
• Liaise with IT personnel to resolve any uncaptured sales transaction or any system related issues
• Prepare HQ reporting and internal management reporting as and when required
• Review and improve on current work processes/reporting for better efficiency
• Responsible for monthly and yearly account closing
• Any other ad hoc duties or projects as per assigned by superior

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.

Point of Sale (POS) Support:

• Oversee the installation and removal of POS systems in-store.
• Provide initial diagnosis and level 1 troubleshooting support for POS issues.
• Conduct POS induction for newly onboarded staff.

Software and System Support:

• Offer software and system support and troubleshoot issues across various departments.
• Install and grant system access to each department.
• Manage and ensure the smooth operation of our in-house systems.
• Oversee internal and external application upgrades.

Network Security and Maintenance:

• Manage telephone and internet lines.
• Assist in headquarters network maintenance.
• Ensure adherence to headquarters network security policies.

Hardware Support:

• Provide technical support for desktops, laptops, printers, network devices (VPN, routers, Wi-Fi, switches), AV equipment, and web conference devices.
• Manage IT device warranties and accessory purchases.

Stock take Support:

• Actively participate in stock take exercises.
• Offer support in generating general reports.
• Prepare the necessary hardware, such as laptops and scanners, for stocktaking.

Additional Responsibilities:

• Fulfill any other ad-hoc duties or projects as assigned.

Requirement:

• Possess a diploma in IT or an equivalent qualification.:
• 1-2 years of relevant experience, with a preference for experience in a retail or FMCG (Fast-Moving Consumer Goods) setting.
• Exhibit strong attention to detail.
• Demonstrate a proactive approach, reliability, and a collaborative team spirit.
• Display a high level of motivation and self-initiative, with the ability to swiftly address and resolve issues.
• Capable of working autonomously with minimal supervision.
• Possess effective interpersonal and communication skills.
• Proficiency in MS Office is expected.
• Prior experience with SAP systems, particularly in the MM (Materials Management), LE (Logistics Execution), and FI (Financial) modules
• Candidates with knowledge of computer networking and internet technologies will be particularly advantageous.

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.

Primary Objective

The Merchandising Administrator is responsible to support all business reporting for the Merchandising department in all areas of the department especially in the functions of merchandising & brand marketing.

The main focus for the role is on weekly, monthly, quarterly, annually & other ad hoc business, merchandizing and management reporting for the assigned regions. The role reports directly to the Merchandising Director with indirect reports to the Merchandising Managers.

JOB DUTIES & RESPONSIBILITIES

1) Business Reporting

• Generate, perform and potentially analyses relevant merchandising/performance ROI reports which will be in a weekly, monthly, annually period based, detailed reports for sales by SKU/brands report, stock level monitoring, identify/monitor slow moving, promotions & bestsellers items
• Reporting on ad-hoc price data summary & survey verification on pricing
• Additional Global Merchandising support for ad-hoc reporting for SG, HK & Korea.

2) Purchase Order & SKU Maintenance

• Extract system data such as [historical sales, stock inventory, on order, pricing] to prepare buying spreadsheet for Buyer to work on
• Upload PO and follow-up vendor shipment delivery status
• Upload prices data and other information by SKU
• Creation of New merchandises SKU

3) Shipment & Stock Management

• Communicate to Logistics & Brands for shipment PO/stock issues/ any discrepancy reporting
• Communicate to Operations on stock availability/ arrivals/ requisitions/ transfers etc
• Distribution list preparation for New merchandises
• Communication to Operations for New merchandise orders

4) Additional duties

• Any other administrative tasks which may include but not limited to order processing, creating & maintaining system SKU data, managing non-commercial items, liaising with warehouse on shipment status & stock related matters
• Follow up on monthly routine with Brands e.g. sales incentive/contest & on-counter GWPs & discount summary update
• Manage timely stocks return to vendors and stocks write-off/conversion
• Provide GWPs shipping information for warehouse follow-up on SKU tagging
• Ensure & communicate agreed promotion mechanics with vendors & Operations

• To execute daily operations in accordance to the processes and procedures established.
• To report any service related issues, escalations or failures to the supervisor.
• To liaise and follow up with stakeholders on the delivery status.
• To perform proper follow up procedures on all expedited shipments.
• To perform all reporting in a timely and appropriate manner.
• To work collaboratively with the warehouse and transport team to ensure seamless information flow and accuracy in the shipments.
• To update shipment status into the system.
• Any other duties as assigned.

Job Requirements:

• Candidate must possess at least an A-Level/Advanced/Graduate Diploma, preferably in Logistics field
• Preferably with 1 year of working experience in the logistics industry. However, entry level applicants are encouraged to apply
• Proficient with MS Office
• Must have initiative, drive and work independently with minimum supervision and a good team player.
• Ability to multi-task, embrace change and innovate in a fast pace environment.
• Well-developed inter-personal and analytical skills
• Highly motivated and successful individual who can build and maintain a positive, challenging and dynamic work environment
• Excellent written and verbal communication skills
• Works well in a team environment
• Comfortable working in warehouse environment

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

As a Senior Data Analyst (Growth), you will be part of a regional function working to support the growth of all business units in Funding Societies. The role requires using a mix of skills including analysis, effective communication, creative problem solving, project management, and cross-functional collaboration to solve complex business problems. Success in this role is tied to your ability to strive despite being in an ambiguous environment.

The ideal candidate will be an independent self-starter who can develop a strong perspective on what world-class marketing and growth analytics should look like at Funding Societies, can work with teams to understand ambiguous challenges, empower business users to make strategic decisions, and drive the company’s overall growth. We solve challenging problems. As long as you are adding value to the business, you are your own boss. You’ll get loads of support from your friendly, talented and motivated colleagues.

What will you do:

• Insights Generation Evangelist: Own end-to-end insights generation processes, from hypothesis generation to analysis, extracting meaningful and actionable insights, to sharing findings with stakeholders
• Data Analysis: Conduct thorough and rigorous analysis of complex datasets using various tools and methodologies to derive insights that drive business strategy and growth.
• Strategic Recommendations: Translate data findings into clear, concise, and actionable recommendations to support key business initiatives and solve organizational growth challenges such as driving acquisition, reducing churn, improving retention, monetization and LTV
• Collaboration: Collaborate with cross-functional teams to understand their needs, ensuring insights align with organizational goals and contribute to informed decision-making.
• Continuous Improvement: Identify opportunities to enhance hypothesis generation methods, analysis techniques, and reporting frameworks to improve the overall insights generation process.
• Presentation and Communication: Effectively communicate insights and findings to stakeholders through compelling visualizations, reports, and presentations.

What we are looking for:

• 2+ years of working experience in Customer / Marketing Analytics
• Have experience with delivering analysis such as  Customer segmentation, Customer behaviors examination, Hypothesis testing
• Growth mindset, eager learner and humble in receiving feedback and implementing it
• Strong logical reasoning and analytical mind, able to break down complex problems in a structured and MECE manner 
• Can-do attitude where proposals and suggestions are proactively provided to stakeholders
• Independent learner who enjoys technical challenges (Google is your best friend)
• Outstanding communication and teamwork skills, with cross-departmental and cross-team projects experience, independently owning and promoting project execution
• SQL and BI visualization tools experience required. Experience with QlikSense will be an added advantage 
• English is required

Good to have:

• Experience in Agile workflow
• Exposure with MixPanel, Google Analytics, and marketing automation tools such as Intercom, Braze, Clevertap
• Experience with R/Python

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Overview of Company

Headquartered in Oslo, Norway, and with offices across the globe, Rystad Energy is an independent Energy research and business intelligence company providing data, tools, analytics, and consultancy services to clients exposed to the energy industry across the globe.

Rystad Energy has a range of global databases and research products for companies in the Oil & Gas, Energy Services, and Renewables sectors, as well as Investors, Investment Banks, and Governments. We also provide a range of advisory services for our clients with capabilities across the Energy value chain. 

Rystad Energy is a rapidly growing company providing the next generation analytical tools and advice for the industry. Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement. Read more at www.rystadenergy.com.

Overview of the Role

Rystad Energy is seeking a proven Account Manager with a strong track record of strategic account management and business development to manage, retain, and grow the firm’s largest Global Accounts in APAC. The ‘Senior Account Manager – Global Accounts’ will report to Senior Vice President, Head of Commercial – Asia Pacific, based in Singapore. We are seeking to fill this role in any of the following locations: Singapore/Kuala Lumpur.

The successful candidate will manage large complex accounts – i.e., the APAC entities of global energy companies (Super Majors, Majors, Large Independent E&P companies, Large Integrated Energy Companies, and Energy Services companies being the primary focus). He/she will drive the strategic commercial engagement with these Accounts, collaborating closely with the Global Account Management team and the regional Client Success Manager, to deliver value to these Accounts with the ultimate goal of achieving revenue growth.

Key Responsibilities

• Establish a vision for the relationship between Rystad Energy and our Global Accounts in APAC

• Act as a trusted advisor and adopt a consultative approach to sell our research and consulting solutions into Global Accounts in APAC
• Build a network of strong relationships with senior executives and influential stakeholders within Global Accounts to identify growth opportunities.
• Develop a robust knowledge of Global Accounts’ businesses.
• Develop and implement strategic Account Plans to maximize Account growth.
• Develop and maintain a strong pipeline of opportunities within the Global Accounts to drive revenue growth.
• Collaborate with the Global Account Management team to manage and grow Global Accounts in APAC
• Work closely with the Global Accounts Client Success Manager to service and grow the Global Accounts, acting as “One Account Team”.
• Work closely with internal cross-functional teams – Marketing, Research, Client Solutions, Consulting – to drive engagement, value, and growth with Global Accounts in APAC
• Use the CRM system to manage opportunity pipeline, Account information, and engagement plans.
• Share customer feedback about our solutions and competitor intelligence with key internal stakeholders.
• Identify areas of risk and develop appropriate contingency plans to retain Accounts.
• Constantly promote the Rystad Energy brand and values externally in all interactions with Accounts

Experience and Qualifications

• Candidate must be able to work in Singapore or Malaysia – existing Employment Pass holder; Permanent Resident; Citizen
• Minimum of a Bachelor’s Degree
• Between 8 to 12 years of Key Account Management experience within the Energy industry
• Specifically, experience in selling subscription services in the market intelligence services sector within the Energy industry.
• Proven track record of surpassing sales revenue growth targets through effective and efficient strategic account management
• Solid network of relationships across APAC, especially in South-East Asia and Australia, within the Energy industry
• Ability to engage with individuals across all levels within target organizations, including Senior Management/C-Suite
• Experience in internal stakeholder management – i.e., collaboration with cross-functional teams internally to drive client engagement externally

Candidate Profile:

• Possess excellent relationship management and selling skills.
• Possess strategic vision and planning capabilities.
• Possess excellent commercial and negotiation skills.
• Possess excellent interpersonal, communication, and presentation skills.
• Be a consultative problem solver and an excellent team player.
• Be driven and tenacious.
• Possess a strong knowledge of the energy sector.
• Be willing to travel across APAC.

Key Responsibilities:-

You play a vital role in creating a memorable experience for all our passengers. As a Customer Service Officer, you will lead a team performing different roles such as check-in, greeting passengers upon their arrival and ensuring a smooth departure process.

Key Requirements:-

• Possess at least 2 GCE A level credits or a diploma in any discipline from a local polytechnic
• At least 1 -2 years of work experience in a customer service / hotel / lounge related industry
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile

**Joining Bonus up to $5000

Do check with us the terms and conditions

PURPOSE OF THE ROLE

Reporting to the Director of Business Development & Analytics, the role of the Business Development Manager APAC is to maximize the return on the company’s investment dollars by providing fact-based input into development projects and by accurately evaluating and communicating to the BD team and the executive management the financial risk and return of potential business opportunities.

RESPONSIBILITIES

• Identifying and evaluating potential development opportunities in new or existing accounts.

• Providing financial insights to help choose the most promising concepts.

• Offering negotiation support for new business initiatives.

• Coordinating with Business Development, Operations, and Design & Construction teams to build a comprehensive Business Case for each project, including operating assumptions, financial projections, risk assessments, and potential upsides.

• Evaluate and interpret RFP, project manage end to end bid submission.

• Engaging in negotiations with landlords and potential business partners.

• Preparing and presenting Business Cases for capital expenditure approval.

• Conducting Post Audits of Business Cases to compare actual project performance with the approved projections and sharing insights with the Business Development team for continuous improvement.

• Leading sales and trend analysis, capital reconciliations, and other key commercial and financial metrics.

• Ad-hoc reports

WHAT WE ARE LOOKING FOR

· Minimum 8 years of combined education and professional background.

· Essential to have robust financial experience.

· Skilled in NPV, IRR, cost/benefit, trend analysis, and financial modeling.

· Business Degree or equivalent qualification.

· Valued experience in travel retail, especially in Retail or F&B.

· Ability to discern financial and strategic implications conceptually.

· Experienced in interpreting legal agreements and knowledge in commercial real estate and service companies.

· Understanding of long-term financial planning impacts and aligning with organizational goals.

· Proven ability to grasp business needs, stakeholder priorities, and employee dynamics.

· History of fostering positive work environments, collaborating, and guiding teams towards shared objectives.

[What you will be working on]

Responsibilities:-

• Conduct lessons, create teaching and assessment materials, and facilitate learning of students (youths and adult learners)

• Develop and maintain new/existing teaching curriculum. This includes regular review of existing curriculum and make recommendations on areas of improvements that would enhance students’ learning, performance and employability.

• Keep current and abreast of trends and developments of AI / Machine Learning engineering deployment such as ML & Data Ops, Severless ML Deployment

• Support the School’ strategic initiatives through involvement in committee work and projects such as research and consultancy projects, development and management of new courses

[What we are looking for]

Requirements:-

• Minimum 2 years of relevant work experience in AI engineering, application development, data engineering or AI/ML ops engineering

• Proficient in at least one of the programming languages (Python, JavaScript)

• Familiar with:

  • ML Lifecycle

  • Model Versioning, DVC tools

  • CI/CD for ML

• Added advantage if applicant has experience in:

  • Full Stack Web Development

  • Software Engineering

  • Containerisation and Orchestration implementation

  • Serverless ML Deployments (Cloud)

  • Model Security

• Passionate about education and possess strong interest in teaching and mentoring both youths and adult learners.

• Self-driven, independent and possess readiness to work as a team.

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 31 January 2024

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

Key Responsibilities:

You will ferry passengers and/or crew between Passenger Terminals within the airport.

Key Requirements:

Able to read, write and communicate in English.

A valid Class 3 driving license

A Class 4 driving license would be an advantage.

**Joining bonus up to $5000

Do check with us the terms and conditions

The Company:

Our client is a well-established and growing telco operator. With their expansion scheme, they are now looking for a Infra Project Manager.

As a Infra Project Manager, you will be responsible for the following:

• Ensure that the team conducts health check, conduct infrastructure monitoring, handle customer queries, investigate incidents, resolve, apply fixes and ensure they are tracked until closure.
• Involve in transitions between the project and operation teams.

• Engage at all levels of customer’s relationships.
• Establish and maintain strong relationships within a customer’s organization and escalate if needed.
• Comfortable leading meetings presenting to Customers, Partners/vendors and internal stakeholders.
• Simultaneously driving multiple short-term/long-term complex projects with tight deadlines.

• Knowledgeable/experienced in IT operations.
• Strong understanding of Infra
• Project Management experience within a fast-paced high-volume environment is a must.
• Ability to influence others, gain commitments and ensure accountability.
• Strong collaboration, communications, and leadership skills
• Detail oriented with a structured organized mentality.
• High energy, self-starter comfortable with ambiguity in a fast-paced challenging environment.
• Excellent direct-report management skills to ensure timely and accurate reporting.

• Contract completion bonus.
• Allowances.

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

DESCRIPTION:

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Department.

RESPONSIBILITIES:

• Ensure accurate and timely data entry into our operating system.
• Ensure a smooth and timely process flow regarding the air Import Department.
• Accurate and timely data entry into the operational system.
• Track and trace all air Import files and report the status/updates internally and to the customers.
• Ensure that customer’s freight is delivered on a timely basis.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and vendor billing.
• To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
• Consistently work on maintaining good understanding, communication, and relationship with our customers, airlines, trucking companies, and others.
• To make sure that we meet our internal and external compliance regulations/standards at all times and that this is according to our government regulations.
• Fully understand the air import process flow and be proactively involved in looking for best practices to improve the operational process to be more effective, efficient, and productive.
• Ensure all customers' standard operating procedures are followed and updated in the Standard Operating Procedures (SOP).
• Meet KPI standards, as per the company’s procedures/customs requirements.
• Timely response to emails from customers, suppliers, carriers, and our internal network.

REQUIREMENTS:

• Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results;
• With at least 2 years experience;
• Pro-active and strong organizational skills;
• Good computer skills (Excel, Word, PPP, and Outlook);
• Able to work on half-day Saturday.
• Will be assigned to Changi Airfreight Centre

WHAT WE OFFER:

• Staff Health Benefits
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Job Purpose:  

The Marketing Coordinator has the overall responsibility for being the custodian for sub-function of the marketing team for the Company's Technology Solutions, India. Assisting in events, communications, managing the vendor portals and helping in maintaining the the Company's Brand image.

Responsibilities:

• Implements marketing plans and processes across all vendors.

• Understands and manages all the vendor portals for the marketing function.

• Raises requests for activities and ensures that the same is communicated to the teams.

• Filing claims for vendors and reconciliation with the Company's Finance team.

• Purchase order and debit note management for all third-party vendors.

• Assists in the communications function.

• Database and MIS analysis of business data for marketing usage.

• Custodian for all marketing collaterals- ensures dispatch and receipt of each.

• Custodian for all marketing assets and ensures update of each.

• Helps in conducting events and sourcing for the same.

Knowledge, Skills and Experience:

• Good Communication skills (Both written and oral)

• Seeks to build high customers satisfaction (internal and external)

• Must have 2 or more years of experience in marketing / sales co-ordination.

• Prior experience in distribution and/or IT preferred

• University degree or equivalent

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

[What you will be working on]

Responsibilities:-

• Conduct lessons, create teaching and assessment materials, and facilitate learning of students (youths and adult learners)
• Develop and maintain new/existing teaching curriculum.  This includes regular review of existing curriculum and make recommendations on areas of improvements that would enhance students’ learning, performance and employability.
• Keep current and abreast of trends and developments of Infocomm Security Management
• Support the School’ strategic initiatives through involvement in committee work and projects such as process improvement projects, development and management of new courses

[What we are looking for]

Requirements:-

• Minimum 2 years of relevant work experience in either web and application programming, application security/penetration testing, risk & vulnerability assessment, threat management and defence, security operations and incident response with practical hands-on experience or computer/mobile forensics and investigation.
• Passionate about education and possess strong interest in teaching and mentoring both youths and adult learners.
• Self-driven, independent and possess readiness to work as a team.
• Good knowledge of both Linux and Windows based environments.
• Familiar with the various IT security standards and frameworks, IT best practices, IT security compliance and audit standards.
• Proficient in at least one of the programming languages (Python, JavaScript, Java, C, C++, PHP).
• Information and cyber security membership (e.g. AiSP).
• Relevant qualification in Cyber Security, Computer Science, Engineering, or related studies.  Certifications such as CISSP, CISA, CISM, OSCP, OSWP, QISP or in the relevant domain will have an added advantage.

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 31 January 2024
If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities:

• Conduct cleaning validation activities with a specific emphasis on CIP for pharmaceutical manufacturing equipment and processes.
• Develop and execute cleaning validation protocols, ensuring compliance with regulatory requirements and industry standards, especially in the context of procedures.
• Collaborate with cross-functional teams to establish and enhance protocols, ensuring optimal cleaning efficiency and validation outcomes.
• Perform risk assessments and gap analyses related to CIP processes and equipment.
• Provide technical support to manufacturing teams, addressing CIP-related challenges and optimizing cleaning procedures.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in cleaning validation, specifically with a focus on CIP, within the pharmaceutical industry.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines, related to CIP processes.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

• Responsible for the general maintenance of all buildings, electrical and mechanical installations (eg. Light fittings, air conditioning, fire alarm, pumps system and PA / Sound system etc.)
• Handle the daily administration, events and inventory records.
• Conduct daily inspection and carry out repair/ replacement works as and when necessary.
• Supervise contractors in carrying out the maintenance and servicing of equipment, air-conditioning systems, fire protection, pumps and electrical installation for the clubhouses and other auxiliary buildings.
• Attend to breakdown complaints in the clubhouses and other auxiliary buildings on defects of electrical, air -conditioning systems, plumbing included clearing of chokes, etc.
• Liaise with term contractor/s to carry out the monthly maintenance and serving of fire protection system.
• Carry out preventive maintenance.
• Setting up of Audio & Visual systems.
• Monitor and take daily meter reading for consumption of Club’s utilities on water and electricity meter readings.
• Follow Standard Operating Procedures (SOPs) and ensure Work Safety.
• Carry out any other duties as assigned from time to time.

Qualifications

• Trade Certificate in Electrical, Air-conditioning or Building Maintenance

Experience

• Able to do troubleshooting of electrical installation, M&E system; service air-con systems; operate audio & visual system; carry out building maintenance and M&E related works

• Those with relevant working experience without certification may also apply

Skills & Knowledge

• Valid class 3 driving license

Job Responsibilities

• Ensure timely, accurate month-end closing and analyse financial information for reporting to Management;
• Responsible for preparation and closing of monthly and annual financial statements
• Coordinate and liaise with internal parties to support intercompany activities
• Dedication of work and working closely with your team
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Monitor the day-to-day financial operations within the company, (eg, invoicing, stock, cash flow and other transactions)
• Prepare Monthly Profit & Loss statement, Quarterly auditor's reports and annual financial budgets
• Preparing of weekly bank reconciliation reports and summaries for management
• Analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Degree in Accounting or related fields
• At least 7 years of relevant experience in Accounting, including 2 years of managerial experience
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

The Opportunity 

We, at Flywire, are seeking a Partner Operations Associate to help us handle and process our growing volume of cross-border payments in Singapore. You will help process payments globally through partner accounts Flywire have around the world.  

• Manage the day to day processing of payments
• Match incoming payments against customer requests
• Identify process inefficiencies and suggest ways to improve processes.
• Bring qualitative and quantitative feedback to the team to make informed decisions
• Work confidently with internal teams - Contact point for agent team and supporting the customer service team
• Payer KYC
• Generate reports for account receivables
• Control settlements from our partners
• Conduct daily follow-up with processing issues that are unresolved

They have extensive knowledge of IT product requirements, features, benefits, and the process of implementing technologies in Domino’s stores. They are responsible for collaborating with the Customer Engagement Manager to support international master franchisees on the implementation of solutions. The IT Consultant is responsible for partnering to provide technology recommendations, proposing, and executing demos and documenting any technical gaps in the solution. The IT Consultant educates and translates the explanation of highly complex technical information of Domino’s products to international master franchisees to provide solutions. The Technology Consultant is responsible for supporting international master franchisees’ store infrastructure and Domino’s technology products for the purpose of diagnosing and resolving any technical issues. The Technology Consultant is an expert in Domino’s technology products and is responsible for analyzing customer’s needs, designing a solution, and implementing.

RESPONSIBLITIES

Provide Guidance and Expertise on Technical Solutions for Master Franchisees

• Collaborate with Customer Engagement Manager to understand goals and objectives and provide technical support to acquire new customers
• Qualify sales opportunities to evaluate the fit of a technology product in international markets and provide technical gaps analysis; identify technically fit solution for market
• Assist with identifying new products and/or features than can benefit international stores
• Collaborate with cross-functional teams (DPZ product strategy, design, and development teams) to determine how products could be modified to suit the needs of our international franchisees

Collaborate with Customer Engagement Team to Deliver Technical Demos and Solutions

• Collaborate to understand markets requirements, technical environment and needs
• Prepare and deliver technical presentations explaining IT products to existing and prospective international master franchises
• Consult and sell DPZ IT product portfolio; demonstrate benefits of Domino’s products versus competing products  
• Advise international franchisees on technology implementations to drive profitability and/or improving operations

Identify, Solve, and Monitor Issues to Increase Adoption and Customer Satisfaction

• Collaborate with internal teams on customer feedback and help resolve open issues, improve customer satisfaction and increase adoption of DPZ products
• Partner with franchisees to solve problems with installed products and answer any technical concerns
• Transition knowledge/relationships to delivery team, and monitor progress in the post-transition period
• Assist in researching and developing new products

Implement, Train and Configure Technology Products for Master Franchisees

• Collaborate with Customer Engagement Manager and IT Consultant to demo Domino’s technology products to existing and new international customers
• Train market users on new technology products
• Provide advice and guidance on technology best practices
• Collaborate with Customer Engagement Manager and plan a timeline for completion of projects or preform and produce root cause analysis (RCA) reports
• Provide excellence customer service on implementation and resolution of issues

Troubleshoot and Monitor Domino’s Technology Solutions

• Diagnosis technology products, system problems, inefficiencies, and weaknesses for international franchisees
• Understand franchisees’ business needs and provide a technical solution to the problem
• Collaborate with the technical in-house DPZ team to ensure familiarity with technology and advocate for global solutions for the technical problems
• Monitor the success of technology products that are implemented in international stores
• Produce detailed status reports on the efficacy of the technology and any gaps that should be addressed in core product; provide recommendations to Customer Engagement Manager

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions  

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Roles & Responsibilities:

Value Generation 

• Identify and develop new avenues for value creation through high-potential partnerships. 
• Drive partner engagement to exceed planned outcomes. 
• Collaborate with partners to create joint offering that maximize opportunities. 
• Monitor sales performance and implementation outcomes to maximize value. 

High-Potential           

• Identify key partners with high potential aligned with business goals. 
• Build and nurture relationships with high-potential partners. 
• Develop joint business plans that align with high-potential objectives. 
• Ensure partners are well-informed about our industry and GEO areas. 

ACV Optimization

• Focus on increasing Annual Contract Value (ACV) through partner relationships. 
• Collaborate with partners to align their business goals with ACV-driven initiatives. 
• Monitor and analyse ACV metrics, identifying areas for improvement. 

Implementation & Deal Management: 

• Share Best practice of submitting and maintaining deal reg & Deployment reg 
• Manage deal lifecycle, from initiation to closure, ensuring favourable outcomes. 
• Keep track of partner led implementation & their CSAT

Cross-functional Collaboration: 

• Collaborate with sales, marketing, and product teams to align partner activities. 
• Ensure seamless integration of partner vision into ServiceNow strategies. 

Performance Tracking and Reporting: 

• Track partner performance against value creation and their goals. 
• Provide regular performance reports and insights to internal stakeholders. 

Stakeholder Communication: 

• Maintain transparent communication with partners and internal teams. 
• Advocate for partners' needs and requirements within the organization. 
• Collaboration with Partner Success & Quality team for valuable insights 

Market Analysis & Partner Recruitment:

• Conduct market research to identify trends, competitive landscape, and opportunities. 
• Leverage market insights to shape partner strategies & partner recruitment (onboarding) 
• Work with the team to identify potential new partners and help to onboard as and when required