Job Highlights

• 5 working days per week
• Provide transport bus in the morning (working day)
• Excellent potential for advancement.

Job Description

• Coordinate with external account party;
• Prepare payments (Cheque, GIRO, TT, FAST & Pay Now);
• Prepare bank reconciliation and update bank transaction daily;
• Perform all assigned duties and tasks within scheduled time.

Requirements

¨ Min 1 year experience in handling accounts;

¨ Knowledge of accounting software, preferably with SAP experience;

¨ Possess initiative, responsible and able to work independently;

¨ Good team player.

Our client a logistic company in the West area is looking for operation executive for their warehousing operation\

Job Type: Full-time

Pay: $2,800.00 - $3,100.00 per month

Transport provided Jurong East MRT to office

Work Location: Clementi / Jurong East

Free parking

Schedule: Monday to Friday 3rd party logistics:

• Coordinate and oversee logistics and shipping operations
• Collaborate with suppliers, vendors, and customers to ensure smooth operations
• Track and monitor shipments to ensure timely delivery
• Prepare and analyze logistics reports to identify areas for improvement
• Implement new strategies and procedures to enhance efficiency and productivity
• Ensure compliance with all regulatory requirements and standards
• Manage and maintain accurate records and documentation
• monitoring vessel movement with agent and via Portnet system
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Only open for Singaporean or local residents

• Minimum 1 years of experience in logistics and operations
• Strong understanding of supply chain management principles
• Proficient in using logistics software and tools
• Excellent problem-solving and decision-making skills
• Strong attention to detail and organizational skills
• Ability to work well under pressure and meet tight deadlines
• Excellent communication and interpersonal skills
• Bachelor's degree in logistics, supply chain management, or a related field

Chan Chee Meng

EA 07C3069

R1110620

Royal Ocean Marine is seeking a highly motivated and customer-focused Customer Service Executive to join our client team a logistics company in the West. As a Customer Service Executive, you will be responsible for providing exceptional service to our valued customers in the logistics industry.

• Job Type: Full-time
• Pay: $2,800.00 - $3,100.00 per month
• Benefits:
• Free parking
• Schedule:
• Monday to Friday (8.30am to 5.30pm)
• Company transport to/from Jurong East MRT
• Monday to Friday,

Key Responsibilities:

• Handle incoming customer inquiries and provide prompt and accurate information
• Resolve customer complaints and issues in a professional and timely manner
• Collaborate with internal teams to ensure seamless customer experience
• Maintain customer records and update relevant information in the system
• Assist in coordinating logistics and transportation services for customers
• Provide support in administrative tasks, such as generating reports and preparing documentation
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the maritime or logistics industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of maritime industry processes and terminology is a plus
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Only for Singaporean and local Residents . Not open for non resident or non Singaporean

Chan Chee Meng

EA 07C3069

R1110620

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional enterprise clients in Cybersource, your role will be focused on helping these clients to address their payments needs and the evolution of their payments strategy in line with new innovations introduced by Visa and challenges that arise based on market or client specific dynamics that develop.

Potential engagements could include portfolio management diagnostics, cross sell of value added services, authorization optimization strategies, assessments of digital product and marketing programs, alignment and execution of product roadmaps, optimizing client customer servicing processes, deal development and contract negotiation. Key objectives are client retention, revenue growth and improving NPS.

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engaging with portfolio of regional enterprise clients and Visa leadership in regular strategic planning discussions

• Communicate and coordinate required activities with market-based Cybersource colleagues and Merchant Acquiring & Sales colleagues to deliver against commercial, financial and operational objectives

• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges

• Partner with peers in other functional areas, e.g. Marketing, Sales Operations, Risk & Identity Solutions, Visa Consulting, Merchant Data, etc. and across global teams to execute projects in ways that leverage the breadth and depth of Visa’s resources

• Produce analysis and generate insights to impel/create call to action that will improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across their payments P&L 

• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Be part of the marketing team to oversee a series of events to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, and partnership collaborations.

Marketing Planning & Execution

• Develop and monitor development of marketing assets
• Manage and develop content for event website, EDMs, social media platforms and online channels
• Manage event registration system and on-site registration i.e. Facilitate online & on-site registration, send email confirmations and attending to enquiries
• Management of photographers and videographers for event coverage
• Supporting the marketing team in administrative tasks

Analytics & Lead Generation

• Use of online / enterprise systems for marketing purposes and database management
• Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
• Measure customer satisfaction by developing surveys and provide insights
• Track, evaluate and report results for marketing campaigns

Partnership and Collaboration

• Manage working relationship with creative agencies and vendors
• Preparation of publicity contracts & materials to engage trade media partners and local media

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP).
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Our client a major NVOCC is looking for a Sales and Marketing Executive

Issuing proper bills of lading and assuming responsibilities for the shipments.

To develop strong business building relationships with existing and new customer base.

To be fully accountable for meeting individual key performance indicators and targets.

Meeting sales forecast and target.

Submit regular reports covering sales activities from sales to servicing of current clients and develop new business.

Coordinate with freight forwarders and coordinate internally for import and export shipments.

Compliance, reviewing, and implementation of internal controls simultaneously.

Assist in the planning and controlling in marketing of our shipping services.

Monitoring the day-to-day operational functions flowing smoothly.

Assist in management and direct all operational activities in meeting both company and customer expectations.

Inventory tracking and control.

To be the point of contact in daily management and ensuring smooth execution of overall booking space with feeders/vessel operators.

Monitor and ensure prompt and accurate submission of permits and prompt delivery and clearance of shipment.

• Be a good team player
• Results-oriented
• Good interpersonal skills
• Willing to work beyond office hours
• Minimum 1-2 years of working experience preferred
• Training will be provided for those keen to learn

Chan Chee Meng
EA 07C3069
R1110620

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Position Purpose:
We are seeking a dedicated and detail-oriented Sales and Admin Executive to join our team. This role is pivotal in maintaining accurate customer records, managing payment collections, and ensuring seamless processing of orders and returns. The successful candidate will work across multiple channels, perfumery/wholesales, handling various administrative and accounting duties.

Principal Accountabilities:

Customer Responsibilities:

• Customer File Management: Regularly update and maintain customer files to ensure accurate and current information.
• Payment Collection: Efficiently manage and track payment collections for client, ensuring timely and accurate processing.
• Exchange/ Return/ Credit Note (CN) Processing: Handle all exchange, return, and credit note requests for customers.
• ETA Date Updates: Keep customers informed about the estimated time of arrival (ETA) for their orders by updating relevant information.

Perfumeries/ Wholesales Channel Responsibilities:

• Exchange/Return/Credit Note (CN) Duties: Manage exchange, return, and credit note requests for perfumeries and wholesales channels.
• Monthly SOA Statement Reports: Prepare and distribute monthly Statement of Account (SOA) reports for perfumeries and wholesales channels, ensuring accuracy and timeliness.
• Accounts Receivable Collection: Collect and track payments for wholesale orders, ensuring that all accounts receivable are up to date.

Channel Responsibilities:

• Order Processing: Handle order processing and ensuring accuracy.
• Price List Updates: Regularly update and maintain price lists for chain stores and perfumeries to reflect current pricing and promotions.
• Ad-Hoc Administrative Duties: Perform various administrative tasks as needed to support assigned channels.

Additional Responsibilities:

• Administrative Support: Provide ad-hoc administrative support for various channels, ensuring smooth operations and effective communication.
• Customer Service: Address customer inquiries and concerns promptly and professionally, maintaining a high level of customer satisfaction.

• Proven experience at least 1 year experience in customer relations, and accounts receivable management.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in relevant software and tools for managing customer files, payment collections, and order processing.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with the beauty and perfumery industry is a plus.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Responsibilities:

• Be the main point of contact for all client’s day-to-day communication and oversight; own overall client satisfaction and proactively identify opportunities
• Work with the Senior Account Manager to optimize, retain, and up-sell business
• Build effective client relationships as acts as a day-to-day partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
• Owns projects from briefs to execution with support from the senior account manager when needed
• Is a committed, responsible and confident leader of projects, who can work independently and as part of the wider team
• Brief creative, operations and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
• Helps to manage client finance process
• Attends weekly client meetings and actions on client requests and briefs in a timely manner
• Owns day-to-day client communication,, including weekly reports
• Always provides the standard of service to the client that meets and exceeds client expectations

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

PRIMARY OBJECTIVE:

• Provide quality and efficient customer service at all times
• Ensure accuracy and efficiency are not compromised in cash handling practices
• Comply with the Bank's policy and guidelines in cash handling practices
• Contribute to team effort by accomplishing related results as needed

KEY RESPONSIBILITIES:

Customer Service

• Show confidence in dealing with customers in different situations
• Create a good rapport with customers by providing a positive customer experience at all times
• Manage customers’ expectations by offering the appropriate support and/or solution

Operational

• Manage Singapore Dollars & foreign currencies float effectively and accurately
• Assist Teller to collect Singapore Dollar deposit and cash processing
• Perform Teller duties if the need arises
• Ensure accurate transaction validations are performed
• Maintain accurate daily cash holding balances
• Perform daily check on foreign currency stock holdings
• Other ad hoc duties assigned

Compliance

• Adhere to Bank / Department policy and guidelines strictly to ensure task is carried out properly

Team Work

•  Assist colleagues to achieve team goals by offering support and advice
• Encourage and promote team work within the team

Scope:

Undertake the tasks of receiving calls, taking messages and routing correspondence

Attend to walk-in queries and request

Responding to email enquiries

Administration of training applications and grants

Administration of petty cash and payment vouchers

Provide support for corporate events

Develop and carry out efficient documentation and filing

Pre-requites:

Proficiency in MS Office

Customer orientation and highly adaptable

Meticulous and able to multi-task to meet deadlines

Strong sense of punctuality and good time management

Team player who works well with others

Proven experience as an Administrative Assistant or Executive will be an added advantage

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionized the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fueled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

The Role:

We are looking for a motivated, brilliant and passionate local PR expert to join the PR & Advocacy team. The PR Executive is to be fully responsible day-to-day for all areas of PR, events, and influencers management, focusing on driving the brand and product strategy for engaging media, influencers, makeup artists, celebrities and socialites. You must be able to demonstrate strong local key stakeholder networks and build new relationships, negotiate with influencers and creatively capture the imagination of influencers via tactical campaigns. This role will work very closely with the Global PR & Advocacy team and will report to the Senior PR & Advocacy Manager to develop, implement, report and analyse strategic regional and local PR plans to launch new stores and markets, NPD, brand partnerships and brand campaigns.

About the role

• Lead and support the planning and execution of local PR & Advocacy plans across Singapore, Thailand and India
• Able to ideate, organize and execute record breaking and flawless launch activity and events
• Support local strategy development, including taking an active role as part of the taskforce, attend brainstorms, gather and organize information and assist with proposals
• Manage specific projects that are part of larger campaign and implementation of PR plans, provide creative input and approach of innovative brand awareness initiatives
• Develop excellent working relationships with cross-functional teams (marketing, digital, commerce, education etc) to provide PR support as required
• Able to analyse campaign success and manage the collation of reports that the wider business is well informed on local PR & Advocacy initiatives
• Manage regional and local master stakeholder list, maintain key stakeholders’ profile and relationships e.g. media, celebrities, socialites, influencers, makeup artists, develop new contacts that are important to Charlotte and the brand
• Manage the regional press office, including press materials and collaterals, PR calendar, NPD product ordering, creative mailer and seeding, media pitching, product loan and shooting, makeup artist bookings
• Project manage influencer content collaboration and affiliate projects, content brief to ensure quality and result-driven
• Manage budget tracker and POs, ensure adhering to company policies
• Stay abreast of industry trends, able to think critically and provide strategic insights, collate competitor activities for the wider business
• Take proactive ownership and map out regional action plans and deadlines

Who you will work with

• Reporting to the Senior PR & Advocacy Manager SEA

Key Selection Criteria

• Minimum 2 - 3 years of PR experience
• A proven in house or agency background in Beauty PR is essential
• Solid organizational skills, great attention to detail and result-driven
• Have a flexible and professional attitude, a team player
• Enjoys working in a fast-paced environment and have the ability to work under pressure and meet deadlines in a timely manner
• Strong connections with local media, celebrities, socialites and influencers
• Good presentation and communication skills
• Ability to work autonomously and at a hands on level
• Have experience in the digital and social landscape
• Marketing/ Communications or relevant degree preferred

• Perm
• Must have at least 3-5 years of experience processing payroll for different entities with at least 1000 headcount.
• Able to compute and process complex OT shift patterns / allowances.
• Strong knowledge of local payroll regulatory laws. 

As a Payroll Executive/Senior, you will oversee all aspects of the payroll process, ensuring accurate and timely payment to employees. 

Job Description

• Provide full scope of payroll processing for employees of different entities.
• Ensure timely processing and on-time salary crediting.
• Accurate submission of statutory monthly / yearly / periodic filings such as but not limited to monthly CPF contribution / ad-hoc IR21 / NS make-up claims / Maternity Leave claims / Enhanced Childcare Leave claims etc.
• Process monthly OT payment and reimbursement of staff claims.
• Responsible for billings and reconciliation of payroll accounts.
• Work closely with site managers and employees on payroll and billing queries etc.
• Oversee the Time Management System (TMS).
• Handle queries on payroll from internal and external auditors.
• Review and update Payroll policies and procedures to improve processes and controls and ensure compliance.
• Lead and coach Payroll Executive.
• Manage or assist in any other ad-hoc projects as assigned

• Diploma in the relevant trade
• Strong knowledge of local payroll regulatory laws
• Preferably candidates from labour intensive industries.  
• 3-5 years of payroll processing experience in an MNC.
• Proven experience leading a team of technicians and supervisors.
• Strong team player with the ability to work independently.
• Excellent interpersonal and networking skills.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bonus
• Medical & Insurance Coverage

• Perm
• At least 2-3 years of retail leasing experience
• Experienced managing retail malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 2 to 3 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

What you get to do in this role:

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.

News can change the world, save lives, and bring us all closer together through empathy and understanding - but not if it isn’t read. Out of the hundreds of millions of articles and posts, how do we deliver the information that matters the most? How do we avoid the filter bubble of personalization and widen people’s interests and knowledge?

SmartNews is creating an entirely new model for the news industry. Our mission is to evaluate (in real-time) what makes a quality story and deliver the stories that matter to people who need it. We are dedicated to the idea that people make better decisions when provided with better information.

We’re not there yet, but we have a great head start. We’re one of the very few pre-IPO, (double) unicorns focused on the news with thousands of publisher partners globally. Founded in Tokyo in 2012, SmartNews has become the go-to source of news for users around the world. We have more than 20M+ monthly active users worldwide, billions of channel interactions, and article pageviews generated per month.

Join us and be a part of the solution as we work to escape the filter bubble, strengthen democracy, and help people be better informed.

About The Role
Cross Border Business (CBB) helps key Chinese and other global clients to succeed in Japan and US via Smartnews marketing solutions. Global marketing done right is becoming more challenging due to fast-changing consumer expectations, diversity in individual market landscapes, and the rate of technological change. Our team aims to grow the SmartNews ads business sales by driving the acquisition of cross-border advertisers and agencies, while also improving awareness and media priorities in targeting industries.

• Develop new and existing advertiser relationships directly and via agencies in Asia market.
• Gather advertisers’ feedback and deep dive solutions to satisfy local advertisers’ expectations, via collaborations  with Account Management and cross-function teams
• Research on potential opportunities in China market and develop new local advertisers and agency partners
• Enhance business scale with top local advertisers via deepdiving advertisers’ expectations and providing performance enhancement solutions with AM and cross-function teams
• Lead joint business plan development, agency-level strategy and develop existing agency relationships to facilitate agreements and speed up business growth
• Collaborating with Ad Products and other key departments to enhance our products via customer feedback-sharing and other customer-related activities
• Improve awareness and media priority of Smartnews in local targeting industry via conference attending and other marketing solutions

• Experience in advertising/online media sales or marketing
• Proven track record of delivering result
• Experience in cross-border transactions and working experience of serving for clients in Asian countries. 
• Business-level English and Chinese
• Ability to make frequent business trips for on-site project management, and ability to carry out new customer acquisition and manage relationships with both new and existing customers

Roles & Responsibilities

We are looking for an Accounts Assistant to assist us with Accounting related matters.

Job Responsibilities

• Data entry of all invoices/receipts into the system.
• Keeping track of accounts payable and accounts receivables for our overseas branch.
• Reconcile payment with invoices and resolve discrepancies.
• Assisting with administrative matters.
• Any ad-hoc assignment that may be assigned by Management from time to time.

Requirements

• Candidate must possess at least a Diploma in Finance/Accountancy or equivalent.
• Minimum 2 years of relevant working experience.
• Able to work independently as well as in a team.
• Detail, analytical, accurate and good with numbers.
• High level of initiative, drive and a sense of urgency.

A Day in Our Life:

• Prepare the BOQ (Breakdown of Quantity) by listing down the materials, fittings, and fixtures that will be required.
• Source quotes for the procurement of required materials.
• Negotiate for the best terms and conditions and proceed with the procurement of materials/fittings from suppliers.
• Conduct site recce when necessary.
• Support site operations (field operations).
• Submit concepts and costing to clients for approval.
• Liaise with clients for artwork and send it to the supplier for printing.
• Coordinate with sales and suppliers on work specifications and clients’ requirements.
• Monitor and ensure that suppliers/sub-contractors work according to schedules.
• Conduct checks on the quality of fabrication by suppliers according to requirements.
• Conduct on-site servicing to address clients’ feedback.
• Conduct on-site supervision of suppliers and coordinate move-in arrangements.
• Prepare additional costing for sales to bill clients for “VO” (variation order).
• Raise Purchase Orders and close projects after the events.
• Coordinate with suppliers to clear items after the events.
• Oversee and ensure proper teardown after event.
• Assist the department in any other matters when necessary.

What are We Looking For:

• Diploma / Degree in Events / Construction Management or any other relevant field.
• 2-3 years of relevant experience in operation (on-site).
• Well-versed with Microsoft Word/Excel/Project.
• Knowledge on furniture, material and finishing will be an added advantage.
• Independent individual.
• Experience in M&E will be an added advantage.

• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Keep time and payroll records
• Maintain a positive and professional approach with coworkers and customers

• GOOD KNOWLADGE IN SOUTH INDIAN FOOD
• GOOD KNOWLADGE IN NORTH INDIAN FOOD
• GOOD KNOWLADGE IN SEAFOOD CUISINE
• CAN SPEAK MALAI, HINDI, ENGLISH
• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
• Estimate food requirements and food/labor costs
• Supervise kitchen staff’s activities
• Arrange for equipment purchases and repairs
• Recruit and manage kitchen staff
• Rectify arising problems or complaints
• Give prepared plates the “final touch”
• Perform administrative duties
• Comply with nutrition and sanitation regulations and safety standards
• Keep time and payroll records
• Maintain a positive and professional approach with coworkers and customers

About Us

Join our dynamic team! We are always on the lookout for talented individuals to join our growing team.

We are dedicated to building and scaling high-impact educational experiences. Our mission is to enhance the quality of education through innovative learning solutions.

We aim to be a leading force in the education industry by revolutionising traditional teaching methods and creating a significant impact in the coming years.

Who We’re Looking For

Are you an organized, energetic individual with a passion for the education industry? As an Administrative Assistant, you will ensure the smooth operation of our tuition centre by providing administrative support to our staff and students. You will play a crucial role in maintaining our high standards of service and creating a welcoming environment for our community.

Key Outcomes

• Efficiently manage daily administrative tasks and office operations.
• Deliver exceptional customer service to students, parents, and staff.
• Support the academic team with scheduling, documentation, and communication.

What You’ll Be Doing

Administrative Support:

• Manage student registrations, maintain accurate records, and ensure all administrative documentation is up-to-date.
• Coordinate and schedule classes, meetings, and events to optimise resource use and streamline operations.
• Prepare and distribute materials for lessons and meetings to support teachers and enhance the learning experience.
• Assist with billing, invoicing, and financial record-keeping to ensure accuracy and compliance.

Customer Service:

• Handle inquiries from parents and students via phone, email, and in person with professionalism and a positive attitude.
• Provide exceptional support and guidance to students and parents, addressing their needs and concerns effectively.

Sales and Enrolment:

• Drive growth by managing sales and enrolment processes, reaching enrolment targets, and enhancing our student base.
• Assist in creating and implementing promotional strategies to attract new students and retain current ones.

Feedback and Complaint Management:

• Manage feedback and complaints from students and parents, resolving issues promptly and professionally to ensure high satisfaction levels.
• Implement feedback to improve services and administrative processes, contributing to overall centre efficiency.

Operational Efficiency:

• Maintain a clean, organized, and welcoming reception area to create a positive first impression for students and visitors.
• Support teachers with administrative tasks and classroom preparation, ensuring a smooth and effective teaching environment.
• Collaborate with the team to continuously refine and improve administrative processes and operational workflows.

Why Join Us?

• Be part of a fun, energetic, and supportive team.
• Enjoy a competitive salary with KPI-performance bonuses and opportunities for career growth.
• Work in a vibrant, people-centric environment where your contributions matter.
• Participate in continuous professional development and training sessions.
• Make a meaningful impact on the lives of students and their families.

Important Notes:

• We are seeking applicants who are committed to long-term career development within the education sector.
• Candidates should be prepared to adhere to the specified working hours and demonstrate a commitment to their role.
• The role involves travelling to various outlets according to the roster schedule.

If you are an experienced administrative professional eager to make a meaningful impact and grow with a respected institution, we invite you to submit your updated resume. We look forward to the opportunity to discuss how you can contribute to our team!

• Diploma in Business Administration or a related field.
• At least 2 years of experience in an administrative role, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office and other relevant software.
• Ability to multitask and work efficiently in a fast-paced environment.
• Positive attitude and a commitment to providing high-quality service.
• Passion for helping people and engaging with diverse individuals.

• 14 days of Annual leave.
• 14 days of Medical leave + 60 days Hospitalization leave.
• Weekend meal allowance capped at $10.
• $250 per year Flexi-benefit: will be reimbursed as cash if un-utilized (claimable for dental, optical, holiday trips, gym membership, mobile bills).
• Career development trainings / courses.
• Team bonding events.

Job Role Description:

Logistics Engineer Senior Executive is responsible for the below in Contract Logistics Operation:

• To lead and drive continuous quality and process improvement in materials flow, manning, space, inventory management and fleet management.
• To manage data-related activities including setting up databases, data mining and modelling (cost-benefit analysis, problem analysis, Robotic Process Automation, etc) performing data analysis and validating data.

Job Description

• Lead and drive for continuous improvement in materials flow, manning, space and inventory management, fleet management in Contract Logistics Operation.
• Participate and drive cost reduction solutions.
• Write SOP & WI required for warehouse management and logistic operations.
• Perform risk assessment together with HSE department and ensure safety first for operation.
• Constantly strive to achieve World Class Logistics Operations in Safety, Quality, Cost and Cycle time.
• Manage data through a combination of data mining, modelling and analysis (cost-benefit analysis, problem analysis, Robotic Process Automation, etc.).
• Focus on 5S, visual management and inventory accuracy improvement.
• Must be highly energetic and have the drive to get things done ahead of plan.
• Management of inbound/outbound operations to optimize space and inventory management.
• Report key performance indices on a regular basis for Contract Logistics.

What the job role requires

Qualification/Technical:

• Preferable Bachelor’s degree in supply chain management, Industrial Management or Engineering. Or Diploma holder with 3 to 5 years of relevant experiences.
• Knowledge in warehouse/logistics/manufacturing environment is advantageous.
• Strong communication skills, both verbal and written (In English).

Technological:

• Good working knowledge of 5S & visual management.
• Capable of writing SOP & WI required for warehouse management and operations.
• Knowledge of tools and methodologies like Root Cause Analysis and systematic troubleshooting methodology, etc. will be an added advantage.
• Knowledge on MHE and warehouse racking will be an added advantage.
• Preferable to have Knowledge of ISO 9001, ISO 14001, OHSA 18001 will be an added advantage.
• Knowledge with Lean methodology, six sigma and Kanban system will be an added advantage.

General:

• Able to work in fast-paced environment.
• Continuous improvement mindset and ability to drive for sustainable implementation.
• Strong work ethic and professionalism.
• Skills and abilities to perform job include analytical communication, presentation skills, problem solving and troubleshooting skills, computer literacy, interpersonal skills, exercises mature judgment; ability to work in a team, as well as independently; ability to influence other people.

People/Relations:

• Able to communicate with people from all levels.
• High fluency in both spoken and written English.
• High energy and drive, with a positive, proactive attitude
• Willing to learn with challenging spirit to improve current condition.

Other Information

• Dynamic & committed with proactive working attitude.
• Strong passion for process improvement, organizational, analytical and interpersonal & people management skills.
• Intermediate to advance experience in operating ERP system (WMS/SAP/etc.) for inventory management and analysis.
• Knowledge on warehouse racks and MHE.
• Forklift licence.

MISSION AND RESPONSABILITIES:

The Retail Executive at Guerlain plays a crucial role in supporting the Area Manager and Retail Manager in various operational, reporting, and administrative tasks. This position ensures the smooth functioning of retail operations, product launches, promotions, compliance, and onboarding processes across all doors (stores).

Key Responsibilities:

Reporting and Analysis:

• • Generate weekly and monthly sales reports.
  • Support the Area Manager in ensuring accurate sell-in of products to all doors.

Promotions and Events:

• • Assist the Area Manager in coordinating promotions with departmental stores.
  • Liaise with department store managers to create vouchers.
  • Assist in the execution of pre- and post-activation events for all doors.

Operational Support:

• • Handle all operational issues to ensure 100% compliance.
  • Visit all doors for pre-activation briefings and provide necessary support.
  • Assist in the collation and tabulation of commissions, ensuring timely submission by all doors.
  • Serve as the direct point of contact for IT issues at stores.
  • Regular visits to all doors for audits, pre-activation briefings, and operational support.

POSM and Marketing Coordination:

• • Actively participate in store and out-of-store activations, including weekends or after office hours if required.
  • Manage POSM (Point of Sale Materials) requisition.
  • Liaise with the Marketing team for store and out-of-store activations.
  • Responsible for requisitioning any products needed for new hires, full-year routines, and team building.

Audit and Compliance:

• • Conduct store visits to perform audit checks for SOP compliance.
  • Report any inconsistencies to the Area Manager.

Procurement and Non-Sellable:

• • Ensure all Purchase Orders (POs) are raised timely.
  • Track and manage the budget for non-sellable items, ensuring delivery to stores according to budget.

Stock Management:

• • Support the BTQ team during stock counts to ensure accurate inventory management.

Onboarding Process:

• • Oversee the onboarding process for new hires.
  • Liaise with all departments to ensure new hire accounts are created.
  • Work with the IT department to create sales and service codes for new hires.

Administrative Duties:

• • Station at the BTQ two times a week for administrative tasks.
  • Support the Retail Manager during yearly kick-offs and sales cycles.
  • Assist in team-building sessions.
  • Support Area Manager to ensure all training registration is completed.
  • To support Area Manager to ensure all Trackers are duly completed (OT/Expenses)

As a business development executive in a baking ingredients company, your role would involve driving the growth and expansion of the company's business. Your primary responsibilities would include:

1. Market Research and Analysis: Conducting market research to identify potential customers, market trends, and competitors. Analyzing data and market insights to identify business opportunities and formulate effective strategies.

2. Business Strategy: Developing and implementing business strategies to expand the company's customer base and increase market share. This may involve identifying new product opportunities, exploring partnerships, and expanding into new geographical regions.

3. Sales and Client Management: Building and maintaining relationships with key clients, distributors, and retailers. Identifying potential customers and engaging in sales activities to promote the company's baking ingredients. Collaborating with the sales team to meet revenue targets.

4. New Business Development: Prospecting and acquiring new customers and business opportunities. This may involve lead generation, cold calling, attending industry events, and networking to build a strong pipeline of potential clients.

5. Negotiations and Contract Management: Negotiating contracts, pricing, and terms with customers, suppliers, and distributors. Ensuring that agreements align with the company's objectives and profitability targets.

6. Market Expansion: Identifying opportunities for market expansion and developing strategies to enter new markets. This may involve conducting feasibility studies, assessing market demand, and establishing distribution channels in new regions.

7. Cross-functional Collaboration: Collaborating with various internal departments, such as marketing, production, and R&D, to align business development efforts with overall company goals. Sharing market insights and customer feedback to support product development and improvement.

8. Reporting and Analysis: Monitoring and evaluating sales performance, market trends, and customer feedback. Generating reports and providing regular updates to the management team on business development activities, achievements, and challenges.

Overall, as a business development executive in a baking ingredients company, your objective is to identify growth opportunities, build strong relationships, and drive the company's sales and market expansion efforts in the baking industry.