You will be managing application delivery / development team for a large financial institution, to manage the entire SDLC for delivery of complex KYC solution

The role will manage team size of around 10. It covers Development,Tech lead, Testers and SAs. You will also be managing vendors to ensure quality and timely delivery.

• Provide leadership and manage development of compliance application to meet goals and objectives.
• Managing entire project life cycles including testing and BAs
• Ensuring solutios are delivered on time , within budget
• Work with the Business teams (Head / MDs) to define and collaborate with other departments, to understand customer needs and develop solutions that meet those needs.
• Keep abreast of industry trends and emerging technologies, and evaluate their potential impact on the company's products and operations.
• Recommend and support best practices and processes to improve the efficiency and effectiveness of the engineering team.
• Drive technological excellence, making decisions that will impact the current and future operations of all software.
• Advocate best practices in software development

Skills and Experience Required:

· Bachelor or Master degree with substantial experience as Delivery manager either with min 6 years of experience in banking industry

· Must have prior experience in managing development / delivery of KYC or datawarehouse application

· Exceptional leadership skills, with the ability to motivate and manage a team of talented engineers.

. Must have experience working with Unix, Oracle and Java pplication

· Strategic thinker with the ability to translate complex technical concepts into actionable plans.

· Excellent communication and interpersonal skills, capable of working closely with cross-functional teams and executive leadership.

. Experience in managing full SDLC

Interested candidates please email your latest resume to [email protected]

about the company

Our client is a reputable Full Bank with strong footprints in Asia Pacific and connectivity to global banking. Their corporate banking divisions serve clients across all industries, this approved headcount will be part of an esteemed team handling global large TMT corporates.

about the job

• Develop corporate and investment banking opportunities in the TMT sectors
• Origination and execute transactions across product products such as Project/ Structured Finance, DCM, ECM M&A, cash management etc
• Preparing credit proposals, financial modelling, cash flow projections and analysing financials

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor Degree in Accountancy, Business, Finance, Economics or related discipline
• 4+ years of relevant corporate banking experience, with exposure to bilateral, syndicated loans, trade finance, debt capital markets, financial markets, M&A etc OR
• Credit Analysts with 5 years of experience in corporate banking portfolios with knowledge and keen interest in the TMT sector
• Sound knowledge in credit analysis skills

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg.

(EA: 94C3609/ R22110790)

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

We are seeking a dynamic and experienced Sales Manager - Consulting to lead business development and sales efforts across the APAC region. The ideal candidate will have a proven track record in selling IT Consulting services with a strong focus on acquiring new logos and expanding client relationships in onshore and offshore project engagements.

Key Responsibilities:

• Business Development & Sales Strategy:
  Develop and implement strategic sales plans to penetrate new markets and win new logos in the APAC region, particularly in IT consulting projects.
• Client Acquisition & New Logo Sales:
  Identify, target, and close new business opportunities by acquiring new clients and expanding into new sectors. Build a pipeline of prospective customers and nurture them into clients.
• Consulting Project Sales (Onshore & Offshore):
  Sell consulting services (IT) that include both onshore and offshore delivery models. Position the value of onshore consulting for high-touch projects and offshore teams for cost-effective solutions.
• Stakeholder Management & Relationship Building:
  Build and maintain strong relationships with senior stakeholders in potential client organizations. Leverage relationships to generate consulting project opportunities and ensure client satisfaction.
• APAC Market Expertise:
  Develop a deep understanding of the APAC region's consulting landscape, market trends, and customer needs. Tailor solutions to fit the unique requirements of each market.
• Collaborate with Delivery Teams:
  Work closely with internal consulting and delivery teams to ensure client expectations are met and projects are delivered on time and within budget.
• Sales Targets & Performance:
  Meet or exceed sales targets for both new client acquisition and revenue growth from existing clients. Provide accurate sales forecasts and pipeline reports to senior management.
• Proposal Development & Contract Negotiations:
  Lead the creation of proposals and presentations for prospective clients. Negotiate terms and contracts in alignment with company goals and market standards.

Proven Experience in IT & Non-IT Sales:
Minimum of 10 years of experience in sales or business development roles, preferably in IT consulting services.

New Business Acquisition Expertise:
Demonstrated ability to consistently win new logos and grow client portfolios across various industries.

Strong APAC Market Knowledge:
Experience in the APAC region with a deep understanding of the local markets, regulations, and business culture.

Consulting Sales Expertise:
Experience in selling consulting services for both onshore and offshore projects with a clear understanding of delivery models and client expectations.

Strong Networking & Relationship Skills:
A well-established network of contacts and the ability to build and nurture client relationships at senior levels.

Results-Oriented & Goal-Driven:
Proven track record of achieving and exceeding sales targets, with a focus on long-term client success and revenue growth.

Excellent Communication & Negotiation Skills:
Strong ability to present, negotiate, and close deals with senior decision-makers.

Industry Knowledge:
Knowledge of key industry verticals such as banking, Insurance, healthcare, manufacturing, retail, and logistics is a plus.

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: India Subcon, Africa, Middle East.
• Experience in Sales and Marketing. Polymer experience add merit.
• Basic knowledge in Shipping Logistics. Basic knowledge in Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment.

Our client, a established MNC in the Trading industry looking for a highly motivated office administrator to join the regional headquarter in Singapore. The role will be reporting to the HR Manager and handle full spectrum of office administrative duties.

Responsibilities:

• Handle the general administrative functions of the company. Assess the company’s needs for records, information, communication, and other common services and ensure that the organization’s administrative needs are met efficiently, reliably, and economically.
• Handling reception duties for office guests
• Procure and keep track of office supplies.
• Maintain and update group mailing list and other general administration databases.
• Assist with documentation and other administrative activities.
• Support travel arrangement and visa applications for business trips.
• Manage and maintain the company’s insurances including claims and renewals.
• Coordinate preparation and distribution of seasonal greeting cards of the company.
• Manage drivers and related support (such as scheduling and conflict management).
• Maintain and update internal telephone directories.

Requirements:

• Possess at least Diploma or an equivalent qualification
• 5 years of comprehensive Admin/General Affairs
• Able to communicate and build good relationship with both internal and external stakeholders
• Able to work under pressure with the ability to prioritize task effectively

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Client Success Manager to join our ever-evolving Customer Experience team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our International Merchant Solutions division at Worldpay is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Retail, Airlines, Crypto, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organizations.

What you’ll own

As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay enterprise clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery.

• Ensure a positive and consistent relationship for an assigned portfolio of large enterprise clients.
• Serve as primary point of contact to support problem resolution and ensure client retention.
• Develop strong working relationships with assigned clients and Worldpay from resources.
• Collaborate effectively with your team and internal stakeholders, improving and challenging existing internal processes for the benefit of the customer.
• Identify opportunities to grow our clients’ share of wallet through cross-sell of value-added services.
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced and all operational arrangements are in place to service assigned accounts.
• Other related duties assigned as needed.

Where you’ll own it

You’ll own it in our APAC hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

• The ability to establish and maintain effective working relationships, both internally as well as externally
• Organizational and time management skills • Broad knowledge of Worldpay from products and related services
• A strong aptitude to analyze and solve problems
• Prior banking or finance related experiences a plus.

Worldpay perks

What we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

● A competitive salary and benefits.

● Time to support charities and give back to your community.

● Parental leave policy.

● Global recognition platform.

● Virgin Pulse access.

● Global employee assistance program

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn.

#LI-CW2

Havas Play, our Social, PR, Content and Experiential Events division of Havas Singapore is looking for an Assistant Account Manager with at least 3-4 years of experience in integrated content and/or communications background (e.g. social media, public relations), preferably in an agency setting.

Reporting to one of our Account Directors, you will be leading a team of hybrid consultants responsible for planning and executing integrated social media and communications strategies for a range of client accounts.

Main responsibilities:

• Lead a team in developing and executing integrated social media and PR/communications strategies for a range of client accounts across sectors and scope (i.e. earned, owned, and paid media)

Responsible for tasks such as:

• campaign ideation
• content development (social media content planning, press releases, thought-leadership articles)
• media pitching
• crisis communications
• community management
• media monitoring
• social listening
• performance marketing
• social media performance analysis, and more
• Be at the forefront of relationships with key clients to establish mutual partnerships, and act as their brand guardian; understand their needs and business challenges to propose strategies that will help achieve their business goals
• Work with internal and external stakeholders to ensure smooth delivery of account operations
• Support the Account Director in the management of client budgets, and financial invoicing relating to your accounts
• Ad-hoc involvement in new business pitching

Requirements for this role:

• Tertiary qualifications in marketing, communications, or other relevant disciplines; or relevant work experience
• At least 3 years of experience with social media management and/or PR/communications; prior agency experience will be a plus
• Understand content application across all major social media networks (Facebook, Instagram, TikTok, LinkedIn, etc.) and/or the local (earned) media scene

Qualities we are looking for:

• Pro-active, responsible, accountable, and collaborative
• Well-organised with great attention to detail, and focus on quality of results
• Persuasive and effective communicator; possess strong communication skills (verbal, written, presentation, interpersonal)
• Active learner and forward-thinker who excels at identifying evolving social media, content, and communication trends

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted*

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

• Location: Penjuru Lane
• Salary: $5,500 - $6,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.
• To motivate the team to work towards the Company vision.
• To inject fresh ideas of making work processes more efficient.
• Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.
• To develop staff appropriately by identifying areas of training needs and taking actions to support it.
• To conduct staff orientation & on-the-job training in the outlet whenever required.
• To be responsible for the overall outlet cleanliness, safety and housekeeping.
• To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.
• To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.
• To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).
• To attend weekly Managers Meeting.
• Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Position Title: Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

About the company

Our Client is one of India’s leading private banks, incorporated in August 1994, with its registered office in Mumbai, India. As of March 31, 2024, the Bank’s distribution network is at 8,738 branches. Their business philosophy is based on five core values – Operational Excellence, Customer Focus, Product Leadership, People and

Sustainability. Internationally they have presence in UAE, Bahrain, UK, Kenya, Hong Kong and Singapore.

Job Description

Our client is looking for a high calibre professional to join their team and build up an emerging presence as an Relationship Manager (MNC, Trade Finance and Corporate Lending). Our client provides their employees with ample opportunities for career growth and development. The positive work environment and comprehensive

training programmes ensures that the team of professionals is highly motivated and equipped with the skills to excel in their respective roles. They believe that the ultimate identity and success of the bank

will reside in the exceptional quality of their people with extraordinary efforts.

Job Purpose

Trade Finance/ Corporate lending Function manages Banking needs across the product spectrum for large corporate entities. The primary product lines include Assets, Liabilities, Trade Finance, Fee or commission-based products for India based large corporates & Subsidiaries, Holdco at Singapore. The role of a Relationship Manager is to build and manage rapport with corporate clients and map their requirement with Bank’s

products and services to ensure optimum customer acquisition, retention and income generation by offering various products and services of the Bank, viz., Assets, Liability, Trade and Treasury business in Singapore.

Job responsibilities

1. Business Development - Existing client relationship management

• Strong knowledge of Trade Finance Products (LC, Buyer Credit, Export Finance) Scoping of existing client base in India based Corporate, ECG, MNC, PSU portfolio to identify new opportunities for the Bank on a continuous basis.
• Overall responsibility to maintain good relationship to become “first point of call” and achieve the budgeted revenue from the portfolio
• Regular interactions / meetings with clients to identify potential opportunities for the Bank and offer suitable products and services
• Regular joint calling on Clients along with other Product and Service teams of the Bank to ensure Cross-Sell of products and ensure service delivery as well as create multiple touch points for the client to ensure continuity
• Joint calling along with Credit Team to identify new opportunities as well as potential stress indicators for the Bank and maintain overall health of the portfolio

2. Business Development - New client acquisition

• Identify and develop potential customers for the Bank in Singapore.
• Acquiring new relationships, including MNCs, India based corporates, Subsidiaries, Holdco, PE funds by regular follow-up/ meetings with target clients and offering them value-add to induce conversions
• Joint working with CB, ECG, MNC and other India Based
• Corporate team for business penetration in Singapore.

3. Product penetration & cross sell

• Generate and identify new opportunities by understanding the client’s needs and cross-sell suitable products.

4. Increase in wallet share

• Increasing Bank’s share in existing products being used by the existing relationship by offering value additions and customizations

5. Internal processes and Coordination

• Credit appraisal preparation for existing & new corporates, forgetting the deals sanctioned
• Understanding and analyzing financial statements for deal structuring and credit decisioning
• Credit monitoring and maintenance for overall health of portfolio
• Coordination with various internal stakeholders to ensure service and product delivery to the Clients in a timely manner
• Responsible for housekeeping in terms of periodic internal memos and deferrals.

6. Knowledge Building and Market Intelligence

• Remaining updated on regulations and internal guidelines concerning Corporate Banking business.
• Sharing of important information/ market updates with peers which may impact deal structuring
• Ongoing interaction with Competition and being aware of market practices and competition offerings to Corporates to capture new/ emerging opportunities
• Taking initiatives beyond normal work/expectations to aid to the overall target for the team
• Generating ideas for increasing business by offering innovative solutions/products

Key Skills

• Good knowledge on various corporate banking, trade and treasury products
• Good credit and analytical skills are essential
• Should have excellent relationship skills and prior experience in handling corporate customers
• Should be target oriented and willing to take responsibilities
• Excellent communication and presentation skills - with a basic level of sophistication in personal interaction and grooming.
• Should have a self-starter orientation and confident personality Educational Qualifications & Experience level
• Candidate must possess MBA/CA/ICWA/CFA with 8+ years of relevant experience.

Kindly be informed that only shortlisted candidates will be contacted.

Khandalkar Deepti Sunil

Direct line: 66318505 (Ext.309)

EA licence no.: 19C9769

Email: [email protected]

Personal Registration number: R1545009

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a UNIQUE platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canva, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Finance Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the finance team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual financial statements, ensuring accuracy and timely reporting to the management.
• Conduct financial analysis to support the planning of future academic programs and initiatives.
• Implement and monitor financial policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with financial regulations and reporting standards.
• Manage cash flow and optimise financial operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Finance, Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive financial management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Responsibilities:

• Assist in the development of Customer Relationship Management (CRM) which includes Investor Capital relationship management, Investors database, and capital raising process and methodology of the Company, including but not limited to assisting client on boarding, assisting in the investors KYC/AML requirements, and regulatory clearances and relevant KYC/AML monitoring for the investors.
• Investor/client relationship management including but not limited to handing investors related queries and reporting (Client and Internal teams to resolve any client queries)
• Ensure any client impacting regulatory changes and business changes is communicated to the clients and internal stakeholders in a timely manner
• Takes initiative in identifying and driving opportunities to streamline/enhance team efficiency
• Communicate significant client issues internally and document/escalate as appropriate
• Provide support for consistent delivery of top-quality services to achieve the overall business objective of revenue growth for the firm
• Identifies means to reduce transaction defects (internal and external)
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Firmus, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Provides innovative solutions to internal teams & clients. Ensures a strong and robust processing environment with effective controls.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact
• Focuses on timely and accurate delivery of targets/deliverables.
• Assist the company and team in the development of the Company’s investor base, capital raising the Company’s investment funds including and not limited to co-investments, segregated accounts, discretionary and non-discretionary investment mandates, and External Asset Management (EAM) business including multi-family office setup

Requirements:

• Good understanding of the Real Estate industry, Corporate Strategy essentials and Investment principles
• Excellent command of Excel, Power Point and Word
• A detail-oriented, analytical and methodical approach
• Ability to work both independently and in a team, in conjunction with developed soft skills
• Self-motivated, with high level of energy, independence, initiative, responsibility, and accountability

Valerie Song Lixuan | EA Registration No R1106569 | Lic No.08C5436

• Job Posting: Develop and post job advertisements to attract suitable candidates.
• Candidate Screening: Review resumes, conduct initial screenings, and coordinate interviews.
• Onboarding: Manage the onboarding process for new hires, including orientation and training.
• Conflict Resolution: Address and mediate workplace conflicts and grievances.
• Employee Engagement: Develop initiatives to maintain and boost employee morale and satisfaction.
• Counseling: Provide guidance and support to employees on work-related issues.
• Appraisals: Implement and manage performance appraisal systems.
• Feedback: Provide constructive feedback and facilitate performance improvement plans.
• Development: Identify training needs and coordinate professional development opportunities.
• Training Programs: Design and implement training programs to enhance employee skills.
• Career Pathing: Develop career development plans and succession planning.
• Skill Assessment: Evaluate the effectiveness of training programs and make improvements.
• Management Support: Provide strategic HR support to senior management and other departments.
• External Relations: Manage relationships with external agencies and consultants.

Logistics Manager Responsibilities:

• Overall supply chain management: Organize and monitor storage and distribution of goods.
• Strategically plan and manage: Logistics, warehouse, transportation, and customer services.
• Direct and optimize order cycle: Liaise and negotiate with suppliers, manufacturers, retailers, and consumers.
• Keep track of: Quality, quantity, stock levels, delivery times, transport costs, and efficiency.
• Arrange warehouse: Catalog goods, plan routes, and process shipments.
• Resolve problems or complaints.
• Supervise, coach, and train warehouse workforce.
• Meet targets: Cost, productivity, accuracy, and timeliness.
• Maintain metrics and analyze data for performance improvements.
• Comply with laws, regulations, and ISO requirements.

Requirements and Skills:

• Proven experience as a Logistics Manager.
• Successful record in distribution and logistics management.
• Ability to lead and manage staff.
• Proficient in logistics software.
• Excellent analytical, problem solving, and organizational skills.
• Ability to work independently and handle multiple projects.
• BS in Business Administration, Logistics, or Supply Chain.

Logistics Manager responsibilities include:

• responsible for the overall supply chain management.
• organizing and monitoring storage and distribution of goods.
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Requirements and skills

• Proven working experience as a Logistics Manager
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects
• BS in Business Administration, Logistics or Supply Chain

POSITION GENERAL DUTIES AND TASKS :

Critical Work Functions and Key Tasks

Project Management Planning

Plan and brainstorm program details, approach, outcomes, and define the overall objectives.

Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

Guide and work with cross functional teams

Contribute to and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

Perform timely update to stakeholders on project progress, issues, risks, resources and budgets

Manage project financial health, including budget utilization and cashflow where applicable

Project Scope Mgt & Change Control

Develop the detailed requirements and deliverables as agreed within the scope of the project
Manage and track issues/ arising from scope creep or missing scope
Ensure any change in scope is well documented and impact assessment are approved by the workgroup committee or project sponsor


Project Time Management

Manage the project schedule and orchestrate resources as needed
Develop and/or modify the detailed project activities and schedule where necessary, identify dependency and critical path
Drive and monitor the project activities, schedule and deadlines to ensure timely delivery
Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality

Assist with the curation of content in line with the overall programme objectives
Ensure deliverables are reviewed to minimise rework

Project Risk Management

Manage any risks and issue resolution timely
Identify any risks and ensure mitigation is in place to contain or minimise the risk
Monitor, manage, and escalate any new risks & issues
Report any new risk, issues and progress of mitigation/action where needed

Project Stakeholder Management

Guide the project team to set up the project governance structure and escalation mechanism
Work closely with the stakeholders involved in the projects with clarity of project members' roles and responsibility
Align with communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline
Manage stakeholders' expectation and build a trusted relationship

Requirements / Qualifications

While the PM does not require a HealthTech background, any experience would be a bonus so as to easily understand any technical terms, ideas, or solutions that may arise.

Other requirements:

Strong project management and people management skills

Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the projects

Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

Confident, able to lead the roles and tasks assigned to him/her, and drives cross functional teams in a structured and methodological manner to meet the business objectives

Actively brainstorms and contributes ideas, proactively suggests and participates in solutioning when there is a void of ideas

Good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and able to engage & influence effectively both the internal and external stakeholders

Adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity

Persistent and problem solves when there is lack of clarity or a solution

Ability to manage and prioritise multiple activities at one time

Professional written and verbal communication skills, and interpersonal skills

If you don't have experience working in Chinese cuisine, you are not suitable

Requirement:

Great Communication Skills and interaction skills

Work closely with operations and relevant departments to ensure cohesive communication of promotions and restaurant news

Liaise with external parties and coordinate shipments with respective factories/customers/service provider.

.Drive revenue, brand awareness, and customer acquisition and retention.

• Develop and execute marketing campaigns to promote the restaurant’s offerings, seasonal events, and new menu launches.

• Assist in creating and distributing marketing materials, including flyers, posters, and online advertisements.

• Identify trends in the F&B industry and incorporate innovative ideas into marketing strategies.

• Build relationships with local influencers, bloggers, and media outlets to enhance restaurant exposure.

• Manage the restaurant’s customer database and execute email marketing campaigns.

• Stay updated with competitors and industry changes to maintain a competitive edge.

Requirements:

Proven experience in marketing, must be within the F&B industry.

• Strong knowledge of social media platforms and digital marketing tools.

• Excellent written and verbal communication skills. Able to communicate & create chinese content.

• Creative mindset with an eye for design and attention to detail.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong organizational and project management skills.