• Identify key sales opportunities to generate and achieve revenue while concurrently developing and nurturing strong relationships within existing key resellers.
• Optimizing sales opportunities in both existing and new accounts through effective selling and cross-selling, all while delivering exceptional customer service.
• Liaise with other departments to develop lead generating activities.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant experience.
• Possess basic IT knowledge and a good understanding of managing partner relationships to ensure a profitable collaboration.
• Proven track record in securing and developing strategic resellers and closing sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities:

• Handle full set of company’s accounts for several entities.
• Prepare monthly reconciliation for accounting reports purposes.
• Prepare periodic budget and ad-hoc management report.
• Handle corporate taxation matters, GST and company grant.
• Improvise finance process workflow.
• Project expenses budget, cash flow monitoring, internal controls and forecast application.
• Provide financial advice to management so to improve business operation and achieve better cost-saving.
• Assist in general office administration including HRM when assigned.

Job Requirements:

• Diploma in Accounting, Finance and professional qualification in Business Administration.
• At least 5years of Financial Accounting experience in marine industries.
• Report to director on all financial matters.
• Possess strong business acumen and a flair for financial analysis and problem solving.
• Must be able to work under pressure.
• Organized, meticulous and an eye for detail.
• Must be able to work independently.

Established retailer seeks professional individual for the role of Human Resource Manager.

Budget for the role : $10,000

Responsibilities

• Lead the HR team in workforce planning, performance management, compensation and benefits, industrial relations, HRIS, and international assignments.
• Work closely with the key stakeholders to formulate and review HR policies and drive key HR initiatives.
• Support the business partners in HR matters and ensure the provision of quality HR advice and services.

Requirements

• Degree in HR Management/ Business Administration or related disciplines.
• IHRP-CP/SP certified is preferred
• At least 8 years of relevant experience, preferably in the retail/service industry
• Minimum 4 years of relevant experience in managing a team

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Bestfoody Technologies Pte Ltd is looking for a new Senior Marketing Manager to plan, develop, and oversee the implementation of effective marketing strategies, programs, and initiatives. Your main responsibility will be to determine the overall marketing direction, based on raw data from in-depth market research and competitor analysis. You’ll also be responsible for monitoring the performance of ongoing marketing activities and fine-tuning existing campaigns to maximize ROI.

We expect you to create efficient marketing plans and strategies that generate sales, track and interpret key performance metrics, manage all external and internal communications, and oversee the development of marketing materials.

You should be capable of finding innovative ways to attract new leads, implementing loyalty campaigns to secure customer retention, and communicating program data results and performance predictions to cross-functional teams within the organization.

Senior Marketing Manager Responsibilities:

• Develop and oversee the implementation of an overarching marketing strategy that covers all media and communications channels
• ⁠Build and maintain strategic relationships with key internal and external stakeholders
• ⁠Oversee and manage several cross-functional teams and multiple projects simultaneously
• Allocate the marketing budget and other resources to ensure maximum cost-efficiency
• ⁠Collaborate in creating and updating a marketing events calendar in a timely and efficient manner
• ⁠Identify and track relevant performance indicators to ensure alignment with company goals and make recommendations on possible improvement opportunities
• ⁠Develop and implement marketing communications materials—videos, newsletters, digital tools, social media content, etc
• ⁠ ⁠Stay up to date with shifting industry trends, client demographics and expectations, and key stakeholders’ requirements
• ⁠Familiar with Google SEO, SEM and all outdoor marketing.

Senior Marketing Manager Requirements:

• ⁠8+ years of marketing experience
• ⁠Bachelor’s degree in Sales, Marketing, Communications, Business Administration, or a related field
• Exceptional verbal and written communication skills
• ⁠Excellent project management skills
• ⁠Strong Microsoft Office knowledge
• ⁠Excellent time-management and multitasking capabilities
• Strong leadership skills
• ⁠Ability to work independently with minimal supervision.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore, is seeking a HR Manager to join the client's team ( Civil engineering ) in Singapore. In this role, you will be responsible for overseeing all aspects of HR operations and ensuring compliance with labor laws and regulations. You will play a key role in recruitment, talent management, employee relations, performance management, and policy implementation.

Responsibilities:

• Develop and implement HR policies and procedures
• Manage the full recruitment process, from job posting to onboarding
• Oversee performance management and employee development programs
• Handle employee relations and address any concerns or issues
• Ensure compliance with labor laws and regulations
• Manage HR data and reporting
• Work closely with management to develop and execute HR strategies

• Bachelor's degree in Human Resources or related field
• 5+ years of experience in HR management
• Strong knowledge of labor laws and regulations
• Excellent communication and interpersonal skills
• Proven experience in recruitment and talent management
• Ability to handle confidential information with discretion
• Proficiency in HRIS and other HR software
• Strong problem-solving and decision-making skills
• Ability to work independently and handle multiple tasks

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Overview

In this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

• Support the Outlet Operations Manager in managing all outlets’ overall operations
• Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth
• Assist Tasty Wee's Quality Assurance Executive to ensure outlet operations are compliant with ISO standards
• Ensure that outlets’ premise is in good working condition
• Update training handbook and standard operating procedures for outlet operations
• Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning
• Conduct preliminary performance appraisal and exit interviews
• To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
• Provide timely feedback to the Outlet Operations Manager with regards to outlet activities

Requirements

• Good communication and interpersonal skills
• Good team player
• Able to work within deadlines and well-organised
• Positive attitude and eager to learn
• Display strong initiative and able to work independently
• Thrive in a fast-paced environment and able to adapt quickly

Location

• Pasir Ris Mall
• Located at Pasir Ris MRT
• Aircon & brand new mall working environment

Operations Manager is instrumental in bringing support and growth in the business and has a significant influence in motivating team spirit and retail excellence among the team. Responsible for day-to-day store effective operations, including sales staff management, product/inventory management, retail/customer experience excellence and sales performance monitoring. Ensuring retail sales team excel in executing daily operations standards of the boutique(s) in an efficient customer-centric way, reinforce and up-keep the high standards of excellent in-store experience and client service on a daily basis.

Job Responsibilities:

1. Operations and Boutique(s) Management

• Responsible for supporting the boutique(s) to ensure smooth daily operations, boutique in-store excellence, operational administrative responsibilities and effective planning to achieved corporate sales objectives and targets.
• Responsible and work closely with boutique/sales managers to uphold excellent customer and boutique service standards, including store environment, visual merchandising displays and sales/product presentation process.
• To facilitate all marketing, events and promotional activities.
• Ensure operational and security procedures (inventory, POS, compliance, etc) are strictly adhered for the effectiveness of daily operations compliances.
• Enforce compliance with policies and procedures.

2. Business Planning and Development

• Leading retail team to acquire new clients and maintain/build customer relationship with existing clients.
• Monitoring and analysis of sales performance and propose action plans to achieve key performance objectives.
• Improve operating process, best practice sharing and knowledge transfer to delivery a highly dedicated retail sales team.
• Maintain awareness of market trends and monitor local competitors’ activities.

3. Team/People Management

• Collaborate with boutique/sales managers to recruit, groom, mentor and motivate retail team towards corporate strategic and operational objectives.
• Collaborate with boutique/sales managers to motivate retail team to provide exceptional customer service and achieve sales targets.
• Identify and plan sales team training needs and requirements.
• Clearly communicate and disseminate corporate objectives, action plan and necessary information to the retail team for proper execution.

Requirements:

This role is highly relationship-driven and requires a responsive, consultative and eye-for-details professional with proven experience of building successful stakeholder relationships. Demonstrate experience in managing, motivating and driving the achievement of corporate objectives.

• Minimum 5 years of retail management experience in luxury industry (watch/jewellery is highly preferred).
• Result-oriented leadership with positive attitude and “can-do” mindset.
• Entrepreneur thinking and self-motivated.
• Hands-on and detailed.
• Passion in service and enthusiasm to inspire a team with high level of professionalism.
• Excellent communication skills and interpersonal skills with ability to cultivate good relations with staff and stakeholders.
• Strong team management skill to foster collaborative work environment through effective communications.
• Good understanding of local market/industry and possess local networking.

Responsibilities

JOB DESCRIPTION

The job holder’s responsibilities will include a spectrum of HR functions including HR business partnering role, recruitment, employee relations, process improvement projects, data analysis and reporting, with a focus in Talent Management and staff recognition. You will also be required to work closely with departments to establish rapport and provide advice and support on HR-related matters.:

You will lead a HR team to provide HR operational support to all institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation, employee transfer, conversion of employment contract terms, and retirement and re-employment. You will also be responsible for driving projects that leverages on technology to achieve work efficiency for the department.

You will manage, coach and develop the team members to enhance their competencies in the handling of daily operations and complex issues, and improve the overall service quality of the team. Besides ensuring the work processes are in compliance with HR policies and government regulations, you will also be responsible for the design, review and implementation of work process improvements and system enhancements.

JOB REQUIREMENTS

• Bachelor Degree and equivalent;
• At least 5 years of relevant HR experience in large organizations with matrix reporting structure such as in government sectors, MNCs, and healthcare industry;
• Good project management, analytical, problem solving and organisational skills;
• Good interpersonal skills, able to interface with people at all levels effectively and to foster relationships across departments and functional groups;

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Lynn Ho

R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Develop strategy, managing and collaborate with distributorship in local and South East Asian to achieve sales budget, Key performance Indicators and monitoring marketing activities.

• Drive collaboration with internal and external stakeholders for current business expansion, new business development and implementation strategy including budget and cash-flow projection, milestone and required resources based on market demand evaluation and strategic fit in SEAI region.
• Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and regional levels.
• Lead regular high-level communication with Japan’s factory, sales department and distributors in the region for project development strategy and planning
• Manage financial and budgetary requirements of sales and service operations, continuous improvement and change management initiatives for time, cost and quality improvements.
• Drive team performance, train and develop team members in enhancing technical product knowledge, management of distributors and succession planning.

Requirements:

• At least 15 years of sales and management experience in light construction machinery, good knowledge in import & export businesses preferred.
• Possess good knowledge in technology market and experience in digital solution enablement including consultation, design, and or implementation.
• Excellent interpersonal communication skills.
• Excellent presentation and leadership skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

☑ AWS + Performance Bonus

☑ Hybrid WFH

☑ Near MRT

Job Description:

• Responsible for a team of system engineers who assess IT systems, determining problems and provide solutions
• Provide guidance on upgrading & maintaining of IT application systems
• Brainstorming future improvements to the IT system

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

• Deliver high-quality support to all open projects of the Technical Team, ensuring clients receive the best assistance and resolving escalated customer complaints.
• Manage and control project elements, providing reports to the Technical Director on project status.
• Establishing project objectives through the review of project proposals and plans, and consultation with management.
• Ensure the project schedule is maintained by monitoring progress, coordinating activities, and resolving any encountered problems.
• Sustain project schedule by monitoring project progress; coordinating activities; resolving problems.

Requirements:

• CAPM/PMP/Scrum Certified
• Degree and above
• At least 2 years of experience in handling small-mid size IT solution projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Working Location - Central, Raffles

Benefits - AWS + Performance Bonus + Handphone Subsidies and many more

Basic $3,500 - $4,000 (depends on experience)

Job Scope

• Reporting to Banquet Manager, assist in supervising and managing the day-to-day activities of the Banquet staff.
• Ensure Banquet events are executed in line with client's preferences and Event Order.
• Handle client feedback effectively and promptly resolve any issues that arise.
• Oversee and maintain security and proper storage of banquet inventory, equipment, and financial transactions.
• Help establish optimal supply and equipment levels.
• Ensure all tasks are performed promptly and meet the required standards of the Centre.
• Adhere to occupational health and safety guidelines.
• Conduct pre-event briefings for the Banquet team.
• Aid the Banquet Manager in event forecasting and requisitions.

Job Requirements

• Diploma/Degree in Hospitality Management or equivalent
• Min. 2 years of supervising experience in Banquet operations
• Willing to work on rotating shifts (weekends/PH) depends on event schedule

For consideration, kindly submit your CV by clicking “APPLY NOW”.

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R21101126

EA Personnel Name: TAY DA WEI

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Description: The Finance & Administrative Manager will be responsible for managing financial activities, creating financial reports, and maintaining financial records. Additionally, the role entails supervising administrative staff, managing payroll, managing budgets, ensuring compliance with regulations.

Key Responsibilities:

• Prepare monthly P&L reports for management
• Supervise and coordinate the activities of administrative staff.
• Manage office supplies inventory and place orders as necessary.
• Provide support to Legal Support staff to process matter-related disbursements and manage petty cash.
• Managing payroll, payment of suppliers’ invoices, regulatory compliance (GST / Corporate Tax / CPF), issue cheques.
• Co-ordinate the audit of Clients’ Account by the external auditor and the issuance of the Accountant’s Report
• Coordinate with IT department on all office equipment.
• Ensure compliance with company policies and legal regulations.
• Manage schedules, records, and other documents.

Qualifications:

• Proven experience as an Finance Manager.
• Proficiency in MS Office (MS Excel and MS Outlook, in particular).
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• A creative mind with an ability to suggest improvements.
• Bachelor’s degree in Accounting, Business administraive, or a related field is preferred.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and challenging work environment.
• Opportunities for professional growth and development.
• A supportive team and management.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Ops and Admin

• Work closely with various Programme Leads to provide the required ops and admin support to ensure smooth running of the programmes
• Liaise with internal stakeholders such as Ambulatory Services, Inpatients Ops and Nursing teams to setup and implement relevant workflows
• Provide support to Programme Leads on budget, timeline and reporting to management
• Provide secretariat and administrative support for related meetings as assigned. This includes minutes taking, preparation of slides, record keeping etc

Secondary Responsibilities:

• Handle basic HR matters such as coordination of staff appraisal and promotion cycle for department
• Provide cross-coverage for Community Ops team
• Any other duties, as assigned

Requirements:

• Min Bachelor Degree in Any Discipline
• Excellent interpersonal and communication skills.
• Strong analytical skills, good time management and result orientated
• Good team player and able to work cohesively in a team.
• Effective problem solving skills.
• Excellent IT skills in areas such as Microsoft Office applications.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading:

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Castlery is looking for a Assistant Manager, Commercial Planning to join our Commercial Team

The Commercial team is focused on the company’s overall strategic direction and working across the entire business on planning and key initiatives. We support this with insightful perspectives on external market trends and internal performance to identify opportunities for growth.

What you’ll be doing

• Work with our top team to shape company direction by solving key strategic questions
• Partner with our functional teams to drive our business planning rhythm and coordinate execution to reach our company objectives
• Analyse market, financial and consumer trends as a framework for better decision-making
• Assess and challenge our performance and processes with constructive ideas
• Design and lead execution on special projects with a cross-functional team
• Grow, attract and retain talent

What you’ll need

• 5+ years in strategy role in consulting, investments, tech or leading MNCs / government agencies
• Bachelor’s degree or higher
• Strategic thinker that can see the big picture and is comfortable with the details
• Independent problem solver, effective communicator, trust builder
• Team player comfortable working across teams to drive change
• Experience in retail or consumer sector will be a plus
• Familiarity with our key markets (Singapore, United States, Australia) will be a plus

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

About The Role

The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent!

Responsibilities

Thought Partnership & Cross-Functional Partnerships

• Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf
• Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions

Technical Advising & Project Management

• Become an expert at the company for our most strategic platform capabilities and understanding the customers’ platform needs
• Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible
• Build systems to facilitate program objectives and system effectiveness and measure reliability of services
• Assist clients with executing regular maintenance activities (e.g., handling outages, assisting with root cause analysis, troubleshooting technical questions and issues)
• Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort

Technology Support & Configurations

• Seamlessly integrate new product features into existing programs
• Proactively identify implementation process improvements, determine root causes and overcome roadblocks.
• Drive adoption and expansion of key platform features by demoing and developing proof of concepts/pilots for key platform features while leveraging best practice
• Execute build and configuration services that align to client objectives and strategic goals

Qualifications

• 2-5 years experience working in a technical, consulting, or client-facing role
• Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
• Comfort in working both autonomously and collaboratively
• Ability to articulate technical concepts to a non-technical audience
• Detail-oriented with an ability to prioritize and meet deadlines
• Familiarity with software and front-end development
• Excellent verbal and written communication skills
• Strong problem-solving skills

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture.
• Lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers

Job Requirements

• Recognised Degree with at least 8 years of working experience in customer / patient service operations, including a minimum of 2 years in a managerial capacity
• Must have a proven track record in building a service culture
• Experience in developing, evaluating and conducting service training is essential
• Proficient in writing and editing
• Adept in conflict resolution, data analytics and presentation
• Excellent planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Experience Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599