• Manage inventory, communicate with internal and external clients.
• Operate equipment and perform daily level maintenance of equipment

Requirements:

• Primary/Secondary School/"O" Level, any field
• At least 1 year working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Provide frontline customer service
• Scheduling of appointment and patient registration
• Booking of referral appointments
• Handling phone calls and inquiries
• Process medical insurances, tax invoices and payment collection
• Maintaining inventory levels
• Handle administrative and ad-hoc duties

Requirements:

• Min GCE A'Level or Diploma in any discipline
• No prior experience required - on job training provided

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Clinic Assistant

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description

• Maintaining accurate and up-to-date financial records, including Accounts Receivables and Accounts Payable.

• Support the preparation and processing of invoices, purchase orders, and expense reports.

• Collaborate with the finance team to reconcile financial statements and perform data entry tasks.

• Bank reconciliations and monitor cash flow transactions.

• Contribute to the month-end and year-end closing processes.

• Conducting research and gathering financial data as needed.

• Collaborate with cross-functional teams to ensure accuracy and compliance in financial procedures.

• Contribute to process improvement initiatives within the finance department.

• Filing of documents and any other ad hoc matters.

Requirements

• Qualifications with Accounting background

Job role:

- Handle quotations and purchasing invoices

- Coordination with customers

- Housekeeping Work

Job requirements:

- Minimum 'O' Level certificate

- Experience in admin preferred

Accounts Assistant (AP/SAP)

Responsibilities

• Input data accurately into the accounting system
• Assign account codes to transactions in the accounting system
• Monitor suppliers' invoices and ensure payments are up-to-date
• Perform monthly supplier statement of accounts reconciliation
• Maintain account payables documentation accurately
• Work closely with internal stakeholders and external suppliers to manage and resolve payables issues
• Check and verify employee claims for disbursement
• Prepare month-end schedules and pass adjusting entries

Requirements

• Min LCCI or Higher Nitec in Accounting
• Min 2 years of hands-on accounts payable work experience
• Proficient hands-on working knowledge of SAP (financial information module) is mandatory
• Proficient in Microsoft Excel and Word
• Meticulous and organised

Interested applicants please submit your resume to [email protected]

Job DescriptionEdit

· Responsible for assistance in maintaining full set of accounts;

· To calculate all worker’s salary and prepare the pay slip;

· To assist for submission of procurement management when instructed to;

· To assist in Human Resources tasks when instructed to;

· Monitor the aging of receivables and follow-up on collections;

· Perform monthly reconciliation of vendor statements of accounts and ensure payments are processed timely;

· Prepares and monitor forecast when instructed;

· Input invoices into accounting system, handle payment to suppliers, maintain petty cash;

· Other accounts and administrative related works as instructed;

· Build and maintain positive relationships with Clients, Architects, Consultants, Authorities, all Contractors, suppliers and any other relevant personnel;

· Maintains an organised workplace;

· To work as part of a team;

· Administrative tasks such as photocopying, scanning, answering of phone calls, filling & documentation, etc.;

· To ensure you maintain a clean and safe workplace;

· To undertake any other such tasks as may be assigned from time to time by your immediate supervisor.

Job Description

• Plan and administer schedules for WSQ and non WSQ Programmes: Advanced Certificate in Learning and Performance (ACLP), Diploma in Design and Development of Learning for Performance (DDDLP), Workplace Learning Facilitator (WLF), Continuing Professional Development (CPD) and Master in Learning and Professional Development programmes (MLPD)

1. Plan and assign Adult Educators (AE)
2. Plan and allocate classrooms.
3. Plan and book for refreshment catering
4. Ensuring that information boards are updated accurately.
5. Publish and open training cohorts for registration via TMS and Website.
6. Updating of schedules’ tracking file.

• Plan and prepare corporate schedules.

1. Work with clients regarding their preferred schedule.
2. Liaising with AEs and Clients regarding trainers’ availability.

• Manage training resources - classrooms and AEs.

1. Facilitating venues to accommodate class size.

• Manage TMS and website – To ensure that there are at least 4 full cohorts published weekly amounting to 14 cohorts per month and 168 full cohorts on the Training Management System and IAL’s website for ACLP Programmes.
• Assist in the monthly AE payment report.
• Providing AEs with the name list 2 weeks prior to programme commencement date.

Job Requirements

1. Singaporean or SPR
2. Diploma holder
3. Good English language skills in both spoken and written.
4. Good communication and engagement skills required to liaise closely with Adult Educator (AEs).
5. Work Experience in training administration preferred but not essential.
6. Basic working knowledge in basic information and communication technology (ICT) skills.

Salary Budget – up to $2.6K

Work Location – IAL, within walking distance from Paya Lebar MRT station

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Strategic Role:

Plan and drive the end-to-end service delivery processes via effective and optimum end to end program management, to ensure successful service provisioning, service fulfilment, quality assurance and Field Supports in timely manner in line with TM’s goals and vision of world-class service fulfilment towards operational excellence, in accordance with agreement (SLA/SLG/RFS) and industry standard aiming to expedite revenue growth and customer loyalty.

Key Responsibilities:

• Lead the overall technical support functions of company’s bandwidth and data products.
• Manages client satisfaction from all levels, commitment and expectation to the service level agreed upon and ensure timely escalations were manage adequately.
• Responsible for the 24x7 customer post-sales support & field support
• High level of expectation to establish great working partnership with Solution Consultants and partners in order to adequately conclude negotiation.
• Effectively translate business case into technical and budgetary proposal.
• Collaborates in discussions with Global Business Division and Product Development Units on market trends, new products, budget and service delivery issues
• Maintains proper technical and network records of all business technical transaction and customers information
• Maintain a strong knowledge of company products and offerings, including our value added services and competitive positioning in the market industry.
• Managing successful service activation of orders from initiating, planning, executing, controlling, and closing.
• Performs other duties as assigned by the Manager & Country Director

Job Requirements:

• Candidates preferably possess a good diploma or degree in Telecommunication or Information Technology
• Candidates must have at least 3 years experiences in wholesale bandwidth and data platform
• Possesses good (hands-on) network and configuration knowledge on CISCO & Juniper router series equipment
• Proven track record in managing bandwidth and data equipment. Also, must be able to handle several complex customers’ request/tasks simultaneously
• Strong knowledge in MS office and able to create formulas from excel effectively
• Good technical feel and business writing skills
• Having strong customer focus and strong integrity
• Demonstrated ability in interpersonal communication and presentation skills
• Positive working attitudes, able to work independently

# 5-day work week: Mondays to Fridays; 7.30am to 5.00pm

# Work Location assessible from Choa Chu Kang MRT Station

# 1-year contract extendable

A local educational institution (Government school) is currently seeking an enthusiastic candidate to join them as an Admin Assistant.

Job Responsibilities:

• Provides admin support to teachers and general office
• Assists teachers in managing students during lessons and prepare materials and resources for student learning activities
• Proved admin support to teachers during classroom lessons when necessary
• Perform data entry, checking and consolidation of documents
• Handle general admin duties to support office operations
• Attend to injured or sick students accordingly
• Attends to students and parents’ enquiries whether from walk-ins or through phone calls

Job Requirements:

• GCE ‘O’ Level/NITEC in any field
• Proficient in Microsoft office
• 2-3 years of working experience in the related job
• Experience working in a school environment will be advantageous

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Senior Talent Acquisition Consultant

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

• Walking distance from Macpherson MRT
• 5 Days
• Quickbook system

Roles:

• General Journal, AR & AP accounts, GST return, and Bank Reconciliation.
• Handle monthly closing and maintain accounting software data for annual audit.
• Process staff claims and manage petty cash disbursements, ensuring accurate recording and documentation verification.
• Address invoicing queries and handle payment collections (AR & AP).
• Aid in monthly payroll preparation, CPF, IR21, IR8A submission, and insurance matters.
• Handle miscellaneous phone calls and walk-in guests.
• Ensure proper filing and documentation maintenance.
• Additional tasks assigned by management.

Requirements:

• PC literate in MS Office
• Knowledge in QuickBooks accounting system
• Process effective organizational and follow-up skills, paying attention to detail.

Whatsapp- 93392324
email- [email protected]

EA License No: 18C9495

EA Personnel No: R1874043

EA Personnel Name: Lucas Chang

Main Duties & Responsibilities

· Responsible for timely and accurate posting of all purchase invoices

· Responsible for release of purchase orders based on requests received from various departments

· Verification and processing of staff claims in accordance with company policy

· Accounting and processing payouts for Doctor Fees

· Responsible for monthly Payroll Verification in accordance with the company policies and statutory compliances

· Fund disbursement in accordance with approval

· Co-ordinator for audits

· Responsible for tax compliances

· Co-ordination with vendors w.r.t. queries

· Vendor assessment and handling w.r.t. day-to-day queries

· Petty Cash Accounting & Verification

· Filing of GST Return

. Managing International market

This role is required to support the branch in payroll, billing administration, and management of contracts. To provide premium and value-added services to candidates and clients. Ensure timely and accurate payroll processing and billing.

Key Responsibilities:

• Managing contractors’ payroll and billing to client using in-house payroll system
• Processing of weekly or monthly payroll for contractors
• Ensure payroll and billing accuracy
• Collaborate with Operations and Finance on payroll and billing matters
• Generate weekly and monthly payroll and billing reports
• Pay and bill hours reconciliation
• Margin Analysis before payment to contractors
• Filing of form IR21 (Tax Clearance) for foreigners and check IR8A for candidates
• Preparing NS Make-Up Pay claim for contractors
• Application for refund on Government Paid Leaves
• Ensure local statutory, tax, policy and internal compliance are fulfilled
• Other ad-hoc payroll and billing duties assigned

Profile Requirements:

• Minimum Diploma holder
• Minimum 1 year of relevant Payroll experience or Fresh Entry
• Ability to handle high volume of requirements and tight deadlines
• Good knowledge of Employment Act and Payroll Processes
• IT savvy
• A team player with strong interpersonal skills
• Strong administrative and time management skills

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for a Procurement Assistant to be part of their team for ongoing transformation projects.

This is a 1 year contract (Convertible) role. They are located at Buona Vista – Walking distance from the MRT station.

5 days work week - Monday to Friday (8.30 am to 5.30pm)

Training will be provided for Entry Level (structured training programs)

Duties

• Check, sort and process invoices and verify them against SAP system.
• Liaise with vendors and users for invoices, credit note, installation dates etc.
• Any other Ad-hoc duties

Requirements

• Possess minimally a Nitec/Diploma in Supply Chain
• Knowledge in SAP
• No experience needed - Training Provided (structured training programs)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Attention to: Alethea

EA License No: 19C9682
Reg No: R21101676
Ng Zhi Qing Alethea

# Walking distance from HabourFront MRT Station

# 5-day work week: Mondays to Fridays, 8.30am – 5.30pm

# Salary up to $2000

Our Client, a well-established Japanese MNC in the marine and ship management industry is currently seeking an enthusiastic candidate to join them as a Admin Assistant (6 Months Contract).

Job Responsibilities

• Collection of required shipping documents and paperwork from related departments
• Liaise and coordinate with stakeholders for any missing documents
• Organise, compile and data entry of paperwork required
• Send soft copy of collected documents accordingly to assigned departments
• Any other ad-hoc admin duties as assigned

Job Requirements

• Min GCE ‘A’ Levels or NITEC or Diploma in any field
• Prior admin experience will be preferred
• Proficient in Microsoft Office skills

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Senior Talent Acquisition Consultant

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Our client is a listed company in marine and shipping industry Due to their current expansion plan, they are looking for a Marketing Admin Assistant to join their Marketing Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Marketing Admin Assistant:

• Complete marketing-related paperwork including internal forms.
• Manage visitor and client interactions.
• Handle clerical tasks like printing, mailing, and meeting scheduling.
• Initiate purchase orders and broker commissions processing.
• Maintain and distribute bunker reports to various departments.
• Update and manage customer records and vessel registrations.
• Support Marketing Manager and Executives in proposal drafting and contracts.
• Perform additional tasks as directed.

Requirements:

• Minimum Diploma in related studies
• Entry level are welcome to apply. Training is provided.
• 1 - 2 years' experience in Logistics / Shipping / Manufacturing Industry is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Conducts physical inventory, compares results to computerized inventory, and reconciles any differencGenconnect Pte Ltd is a young, fun and dynamic company who is looking for individual who is independent and has ownership to do every tasks given

Scope:

• Preparation of ecommerce daily orders
• Coordinating with logistics to ensure timely delivery of online orders
• Order fulfilment and follow ups
• Sort, organize and store inventory in proper location
• Address customer inquiries, concerns, and returns related to online orders, providing excellent customer service.
• Responsible for all online customer support aid throughout all e-trade platforms.

Requirement:

• Meticulars and pays attention to details
• Warehouse and ecommerce experience is an advantage
• Able to work in fast pace envorinment
• Diploma/ITE or equivalent

Working Location: 39 Jalan Pemimpin

Working Hours: Mon - Fri 9am-6pm, Sat 900- 4pm (Alternate)

Interested party, please email to [email protected] or whatsapp to 9002 3800

We are seeking a dynamic and organized Administrative Assistant to join our team at a busy car workshop on the East Side. As an Administrative Assistant, you will play a crucial role in maintaining the smooth operation of our daily activities.

Responsibilities:

Work independently to handle administrative tasks efficiently.
Prepare and manage invoices, ensuring accuracy and timely processing.
Coordinate with suppliers to order parts and maintain inventory.
Follow up with customer queries and provide excellent customer service.
Manage and update all social media pages to promote workshop promotions and engage with the community.

Requirements:

Proven experience as an administrative assistant or in a similar role.
Strong organizational and multitasking skills.
Excellent communication skills for customer interaction and supplier coordination.
Proficiency in using social media platforms.
Ability to work in a fast-paced environment and adapt to changing priorities.

If you are a self-motivated individual with a passion for organization and excellent communication skills, we invite you to apply for this exciting opportunity.

To apply, please submit your resume and a cover letter detailing your relevant experience to [email protected] or contact Mani at 90217013

5 days work week (Mondays- Fridays 9.00am - 6pm)

· Location : Loyang, Changi

· Salary: $2000 - $2600

Matured Candidates are welcome.

Roles and Responsibilities:

· Entry level - ITE/ Professional accounting / Diploma in Business Administration, majoring in Accounting & Finance

· Perform basic accounting duties

· Knowledge of Microsoft Office software

· Receive and process payments, invoices, employee reimbursements, bills, and other accounting information.

· Review transactions for errors and accuracy and make corrections

· Singaporean / Residence ONLY

Please apply with updated resume in Microsoft Word Format (.doc) and must include the following information :

· Personal Particulars

· Education

· Work experiences( period of employment & job duty) in point forms

· Reasons for leaving each employment

· Last drawn salary in each employment

· Expected salary

· Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

What awaits you:

• Cashiering, Customer Service, Housekeeping and replenishment of stocks
• Ensure compliance of standard operating procedures
• Any other ad­hoc duties as assigned by superior

We are excited if you have:

• Possess a positive attitude with good communication skills
• Ability to adapt in a fast-paced environment
• Able to work on weekends & public holidays and perform 6 days work week (rotating shifts)
• Part-time/Temporary available! - Able to work at least 3-4 weekdays/1weekend (22 hours per week)
• Digitally inclined

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/watsons-personal-care-stores-pte-ltd/ for exciting updates.

Job Responsibilities:

• Integrate existing MarTech stack, including working with vendor to build strategy to bridge identified gaps
• Improve MarTech stack utilization across existing solutions such as Braze, Adobe Analytics (AA), Adobe Target (AT) and Adobe Experience Manager (AEM) to help drive or uplift marketing performance through personalisation and experimentation, including areas such as customer journey management and web analytics tools.
• Collaborate with the marketing team to understand their needs and requirements for technology systems and make recommendations accordingly.
• Guide and educate business units on best use of marketing technology platform and align on integration plans.
• Perform database analysis to propose effective customer value proposition, targeted promotions, and personalized content & activities with the different business units.
• Set up audience segments, marketing automation journeys and personalization activities on our marketing platforms

Job Requirements:

• Bachelor’s Degree in IT, Computer Science or other relevant fields
• Good understanding of marketing concepts and technologies such as CRM, email marketing, marketing automation, web analytics, and digital advertising.
• Proficiency in programming languages such as Python, JavaScript, and SQL
• Experience working with JIRA, MS Office, Visio, Lucid Charts and/or project management tools is a plus
• Strong communication and collaboration skills.
• Demonstrated problem-solving and analytical skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

You will be part of an integral team, tasked to centrally coordinate AIC-wide efforts for national initiatives such as Healthier SG (HSG) and Age Well SG (ASG).

• Plan and facilitate cross and multi-divisional discussion to drive AIC-wide implementation under HSG and ASG.
• Involved in discussions with MOH policy divisions on HSG and ASG and align on key expectations and deliverables.
• Serve as and be seen by the RHS and AIC divisions as the main POC for RHS on population health matters.
• Develop deep understanding of the RHS team, its strategy and plans for population health.
• Develop and implement pilot model, tools and resources that advance population health.
• Engage RHS to align initiatives with AIC strategy/framework.
• Create mindshare of population health for internal AIC divisions.
• Participate in the discussions on population health matters and bridge the gaps.
• Champion the change management efforts across AIC, including active participation in cross-divisional workgroups.
• Involved in the development of the regional orchestrator model, and operationalise on the ground.
• Facilitate the implementation and use of collaboration platforms for the sharing of learnings, best practices, information and data.
• Engage and work with internal and external stakeholders to identify gaps and barriers and work to create solutions to overcome the barriers.

Job Requirements:

• Recognized degree in any discipline, healthcare, public policy or gerontology related will be an advantage.
• Minimum 1 to 3 years working experience preferably in healthcare and/or social sector.
• Experience in maintaining strong networks and partnerships with stakeholders.
• Experience in project/programme management.
• Strong communication skills.
• Possess good critical thinking and analytical skills.
• Self-driven, with a strong team-mindset and ability to work in a fast-paced environment.
• Has the initiative and willingness to push boundaries.
• Passion in driving positive outcomes for clients and community partners.

Admin Assistant [Part-time]

As an Admin Assistant in Counselling and Care Centre, you will be working closely with the Senior Admin Executive with reception related duties which includes attending to phone calls, enquiries, etc.

Roles & Responsibilities:

1. Be the first responder to the centre’s call line and provide initial touch point.
2. Attend to clients when they arrive for appointments and clarifying payment status.
3. Manage change requests on appointment cancellations or re-scheduling.
4. Provide admin support to a team of therapists.
5. Reconcile daily payment collection.
6. Perform administrative duties on ad-hoc basis.

Skills Required:

1. Pleasant disposition and ability to deal with difficult clients.
2. Knowledge in Microsoft Office applications such as Excel.

Working Hours

Monday: 12.30pm – 8.30pm

Tuesday: 9.30am – 5.30pm

Wednesday: 12.30pm – 8.30pm

Thursday: Not required.

Friday: 9.30am – 5.30pm

Reporting to the Management Executive (ME), Career Transition and Events Branch, the Assistant Executive assist the ME in the planning and implementation of the various programmes that we manage. It will also include other adhoc events under the office.

Key Accountabilities / Responsibilities:

Skills Future @ NS

• Ensure accuracy for number of e-learning platform signups by performing weekly verification of signup details.
• Facilitate payment to e-learning platform vendor by matching signup details to invoice details.
• Troubleshoot discrepancies, identified during bi-annual verification, of signup details by liaising with client or e-learning platform vendor.
• Tabulate signup details into a weekly report for audit compliance and record-keeping purposes.

National Education (NE) Tours

• Facilitate bookings for NE Tours and facilitate bookings by retrieving application forms and other relevant details from interested units.
• File documents into company SharePoint for audit compliance and record-keeping purposes.
• Take charge of the booking of NE Tour guides and transportation (45-seater buses) based on availability for tours.
• Make reservations with museums (National Museum of Singapore, Singapore Sustainable Gallery, etc.) for large group bookings.
• Troubleshoot problems with transportation company or unit.
• Collate Customer Satisfaction Survey (CSS) results per tour and submit to client in the form of a monthly report.
• Receive feedback from tour guides and suggest methods to implement feedback into current itineraries.

Career Transition Events

• Execute tasks on actual day of event (Attendance taking, manning concierge booth).

Requirements:

• GCE ‘A’ Level/ Diploma/ITE Certification in any discipline.
• Prior relevant experience in Event Management / Engagement is a plus. Proficiency in Microsoft Office Excel would be beneficial.
• Possess positive attitude.
• Ability to work independently and as a team member of a team in a dynamic environment and under pressure to meet deadlines
• Good interpersonal, communication and writing skills.
• Creative and Attentive to details

Note:

• WFO (M-F: 8am - 5.30pm)
• Working Location: Depot Road, shifting to Bukit Gombak area (walking distance from Cashew MRT) in this year June/July (2024).

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, installation / Uninstallation of approved software. 
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom Telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to agreed SLA; or ensure to send to resolver groups as necessary.
• Incident management for P1 to P4 tickets.  Managing users communication and broadcast.
• Produce operational documentations and evidence for internal and external audits.
• Oversee, develop and optimize the End User Services processes and procedures to continually adapt to changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

• Minimum 7 years’ experience in IT environment
• Excellent knowledge in ServiceNow is essential.
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel and Macros is recommended.