Responsibilities:

• Issuance of policy contracts and endorsements;

• Issuance of policy adjustment, member movement;

• Responsible for premiums computation and experience refund;

• Ensure tax invoices/endorsement schedules/medical cards are issued timely;

• Liaise with direct clients/agents on employee benefits related queries via all channels;

• Fronting of digital solutions to clients/agents to champion for digitisation;

• Attend to escalations independently and recommend sound resolutions;

• Ensure the accuracy of records entries & proper documentation;

• Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;

• Participate in User Acceptance Testing prior to deployment of changes in system;

• Maintenance of Department records and endorsements;

• Administration of data to provide reports required to track Department’s progress;

• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

Skills/Requirement:

• Degree from recognized institution;
• Preferred at least 1 year relevant experience specializing in insurance administration/business processing;
• Applicant along with experience in processing group insurance policies will be an advantage;
• Good time management, good analytical skills, detailed-oriented and pro-activeness;
• Task and results oriented, and a good team player;
• Mathematically inclined and with good communication skills;
• Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;
• Proficient in other Microsoft Office applications;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Do you have fund administration experience, and are you seeking a new job in Singapore? Apex Group is looking for a Private Equity Fund Accounting Manager.

As an Account Manager, you will review fund constitutional documents from an operational perspective, providing accounting services for the funds and calculate net asset value and investor services. You will also review the work of team members and provide feedback for improvement to guarantee timely delivery and quality of work.

In your first few weeks in this fund accounting role, you can expect to:

• Review all capital activity of the funds
• Review Limited Partner and General Partners/Shareholder Allocation, and calculations/schedules
• Review financial statements and partner capital statements
• Review investor onboarding documents to ensure AML/KYC compliance.

To be successful in this role, you must be a motivated and self-driven individual eager to contribute and grow with the organisation. You will also need the following:

• Knowledge of financial products, Private Equity/Venture Capital, Real estate funds and environments along with prior fund accounting experience
• A Bachelor's or Master's level degree in accounting
• 5+ years of private equity or real estate fund accounting work experience
• Previous experience managing/coaching staff
• Experience in reviewing and preparing financial statements.

As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development.

About the Company:

Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With 85 offices in 42 countries worldwide and over 10,000 employees. Apex delivers an extensive range of services to asset managers, capital markets, private clients and family offices. The Group has continually improved and evolved its capabilities to offer a single-source solution through establishing the broadest range of services in the industry; including fund services, digital onboarding and bank accounts, depositary, custody and super ManCo services, business services including HR and Payroll and a pioneering ESG Ratings and Advisory service for private companies.
Apex Group includes FundRock, LRI and European Depositary Bank.

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application and we look forward to hearing from you.

Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of Singapore for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside Singapore for the purpose of this recruitment.

Role:

The primary purpose of this role is to develop new business and drive revenue growth from subsidiaries of Chinese CMB clients in Singapore. The role holder will work with HSBC China’s clients, GRMs and local RMs in developing new business by identifying prospects, managing deal pipeline and promoting HSBC China’s capabilities among local Chinese subsidiaries and HSBC staff.

The role holder is expected to work at country CMB level with clients & prospects spanning across ISB.

Key responsibilities include:

Impact on the Business

• Formulate and execute short to medium term strategy for growing China outbound to Singapore.
• Actively identify quality prospects and work with GRMs in onboarding these names. Such prospecting includes unbanked subsidiaries of existing HSBC China clients and Chinese companies New to HSBC Group, all operating in Singapore.
• Originate and oversee key deal pipeline by collaborating with GRMs, product partners and local RMs
• Actively track inbound investments and new projects of Chinese investors into Singapore, and timely capture such banking opportunities
• Act as a primary point of contact for key consultation with HSBC China GRMs on inbound referrals into the Singapore. Keep track of local banking competition, macro events and drivers of growth/ challenges.
• Develop and nurture relationships with key intermediaries such as chambers, professional services & law firms, both in Singapore and China.

Customers / Stakeholders

• Initiate business dialogue on International business with Chinese companies at subsidiary level to drive strategic revenue opportunities. When meeting clients, demonstrate sound understanding of local regulations, distinctive product features and credit related issues
• Actively engage in cross border roadshow/visit/marketing events in driving corridor business
• Facilitate country level annual client planning for clients prioritized by GRMs and Local RMs

Leadership & Teamwork

• Act as the Singapore lead on China related business and set the strategy and tone of engagement between the countries.
• Ensure appropriate engagement with key internal stakeholders to ensure relevant buy-in for strategy and execution in order to drive revenues

Operational Effectiveness & Control

• Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• In conjunction with Compliance department, to implement the Group Compliance Policy by containing compliance risk in conjunction with the relevant compliance department. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• To be alert to operational risks and losses during the execution of their day to day responsibilities.
• To adhere to and be able to demonstrate adherence to internal controls

Knowledge and Experience/Qualification:

• First-hand experience and knowledge of working in China including strong business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
• Fluent in Mandarin and English (written and spoken)
• Experience in developing new business such as acquisition of clients, and developing new pipeline
• A sound understanding of corporate banking products such as Credit, GTRF, GLCM and GB&M
• Strong credit assessment skills, particularly complex banking facilities and cross border credit policy
• Significant experience in a client facing/relationship management and business development role and proven ability in identifying and meeting customer needs through matching a broad range of products and services
• Superior networking and sales facilitation, planning , analytical and organization and negotiations skills

Job Requirement:

• IT Project/Operation Manager role is to manage the Command, Control System's operations. The ops manager manages the vendor and accountable for the SLA.
• With overall 12 years’ experience, 7 years’ experience in IT Project/Operations Management
• 4 years’ experience in vendor management
• Has implemented / operationally managed 3 medium to large scale projects
• Good understanding in Business Processes
• Good understanding and hands on experience in all phases of project lifecycle
• Experience in budgeting (costing, cost evaluation analysis etc.)
• Experience in various procurement methodology e.g. RFQ, RFP etc.
• Experience in writing approval papers

Role and Responsibilities

• Manage multiple projects and involve in the execution from initiation to completion.
• Determine project goals to ensure the project supports business objectives and strategies.
• Develop project plans which include requirements, scope, deliverables, budget and schedules.
• Define project tasks and resource requirements and to achieve optimal resource utilisation.
• Manage the risks that affect the delivery of the project outcome.
• Track project deliverables and ensure projects are completed within budget, schedules and quality standards.
• Implement process improvements to reduce development time and assist in the integration of complex business factors to implement long-term strategic planning objectives.
• Present reports and project updates to stakeholders on a regular basis.
• Provide on-going application support and be involved in various stages of the SDLC.
• Manage the vendor selection process (calling, evaluation and awarding of tenders).
• Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems, including involvement in the system integration testing phase.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Perform project implementation and application testing according to project and quality assurance procedures and methodologies.
• Conduct end user training for system implementations or enhancements.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Manage a team by monitoring the work progress to meet project requirements for medium to large projects.
• Provide 24/7 primary application maintenance standby support.
• Provide guidance and coaching to junior team members.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our globally integrated team of dedicated indirect tax professionals and you will combine technical knowledge, industry understanding and technologically advanced tools and methodologies to identify risks and sustainable planning opportunities for indirect taxes throughout the tax life cycle at the local level. You will help us provide effective processes, improve day-to-day reporting, reduce attribution errors, reduce cost and ensure indirect taxes are handled correctly in transactions for our clients.

The opportunity

Our GST team is one of the leading GST practices in Singapore reputed for its technical competency and its deep knowledge of businesses. The services offered by our GST team include GST advisory, Assisted Compliance Assurance Program review, Assisted Self Help Kit review, GST return preparation and review, GST due diligence and GST training. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor.

Your key responsibilities

You’ll be responsible for leading the successful delivery of GST engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will be required to give professional advice, both written and in person, on GST impact on clients’ supply chain and financial and accounting systems, as well as identifying and addressing areas of GST risk, advising clients on the GST implication of transactions and assist them in complying with GST regulations. Your role will also include building & maintaining relationship with our clients and helping people to develop through effectively supervising, coaching and mentoring staff.

Skills and attributes for success

· Ability to build strong client relationships and committed to delivery of exceptional client service

· Relationship management skills

· Sound technical knowledge in GST through advising on complex GST issues and establishing best practice

· Excellent communicator in a range of situations both written and oral

· Strong coaching skills in developing junior staff and conducting trainings

· Dedicated, innovative, resourceful and analytical

To qualify for the role you must have

· A degree in economics, finance, tax or accounting; a CPA or similar certification

· Minimum of 9 years of work experience in a professional services or professional tax organization dealing indirect tax matters

· Hands-on experience for complex GST technical review

· Excellent verbal/written communication skills

· Strong drive to excel professionally, and to guide and motivate others

· Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks

· Excellent team player

Ideally, you’ll also have

· Experience working in multicultural teams

· Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Responsibilities:

1. Supervise Bar Operations: Assist in the management of all aspects of the bar, including staff scheduling, training, and performance evaluation. Ensure that all team members adhere to company policies and standards.
2. Customer Service: Provide excellent customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. Ensure that guests have a positive experience at the bar.
3. Inventory Management: Assist in maintaining accurate inventory records and ordering supplies as needed. Monitor stock levels to minimize waste and maximize profitability.
4. Quality Control: Ensure that all beverages served meet quality standards and are prepared according to established recipes. Monitor the cleanliness and organization of the bar area to maintain a safe and hygienic environment.
5. Staff Training and Development: Assist in training new bar staff on company procedures, product knowledge, and customer service standards. Provide ongoing coaching and support to help team members excel in their roles.
6. Sales and Promotion: Collaborate with the marketing team to develop promotions and special events to drive sales and attract customers to the bar. Monitor sales trends and adjust strategies as needed to achieve revenue targets.
7. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations. Maintain up-to-date knowledge of alcohol laws and regulations to ensure legal and responsible service.
8. Financial Management: Assist in budget planning and cost control measures to maximize profitability. Monitor expenses, analyze financial reports, and identify opportunities for cost savings.
9. Team Collaboration: Work closely with other departments, such as the kitchen and serving staff, to coordinate service and ensure a seamless dining experience for guests. Foster a positive and collaborative work environment among bar staff and other team members.
10. Continuous Improvement: Stay informed about industry trends, new products, and innovative techniques in bartending and mixology. Identify opportunities for improvement and implement changes to enhance the efficiency and effectiveness of bar operations.

Key Responsibilities:

• Responsible in setup, implement and enhance the organization cybersecurity capabilities
• Responsible in manning the IT operation tasks such as administering, maintaining, and optimising the Infra and security solutions
• Point of contact to liaise and work closely with IT vendor and monitor all outsource infrastructure/ system/ cloud vendors performance against agreed SOW and SLA
• Monitor and maintain IT assets and ensure the capacity and quantity is sufficient and optimised for business and operation need
• Perform security monitoring and review to ensure that all implemented security controls/measures are relevant and effective
• React timely to the security alert and advisory that is issued by the authority, partners, and product vendors
• Perform due diligence on product vendors, partners, and 3rd party service providers
• Develop, update, and review technical SOPs/workflows, policies, processes, standards, and baselines to ensure that it remain relevant and effective
• Support IT security compliance projects and programs such as audit, VAPT and table-top exercise
• Keep up to date on emerging security threats and vulnerabilities on new and existing platforms
• Identify, assess, and remediate cyber risks in cloud, applications, endpoints, system, and network
• Manage, assess, and address security vulnerabilities and perform patch management
• Investigate, analyse, and respond to cyber incidents in a timely manner
• Perform review of security logs and events to ensure that all unauthorised activities, indicator of compromise (IOC), threats or breaches are identified

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• A minimum of 5 years of experience in IT compliance, technology risk management, or a related role
• Strong understanding of the MAS Technology Risk Management guidelines and relevant regulatory frameworks
• Experience in conducting risk assessments and developing risk management strategies
• Strong knowledge of IT security principles, best practices, and controls
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams

Responsibilities:

• Underwrite bond and construction (CAR & EL) business within underwriting rules and guidelines and 4 eyes principle
• Gathers, reviews, and analyse all necessary underwriting information to conduct proper risk selection.
• Underwrite and monitor accounts with producers.
• Experience working within time constraints to turnaround quotes to business in timely manner.
• Support, Develop and support growth of Project related business like Engineering, Commercial (e.g. immigration, custom bonds) and Contract bonds business.

Requirements:

• Minimum 3 years working in insurance industry in Singapore as an Underwriter
• Financial analysis/risk assessment skill ability: gather and analyze pertinent financial information
• Meticulous and analytical
• Communication, negotiation, customer service and relationship building skills
• Strong business acumen to understand economic and business models and good understanding of local developments.
• Team player with ability to multi-task
• Knowledge of Microsoft Office (Word and Excel)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our globally integrated team of dedicated indirect tax professionals and you will combine technical knowledge, industry understanding and technologically advanced tools and methodologies to identify risks and sustainable planning opportunities for indirect taxes throughout the tax life cycle at the local level. You will help us provide effective processes, improve day-to-day reporting, reduce attribution errors, reduce cost and ensure indirect taxes are handled correctly in transactions for our clients.

The opportunity

Our GST team is one of the leading GST practices in Singapore reputed for its technical competency and its deep knowledge of businesses. The services offered by our GST team include GST advisory, Assisted Compliance Assurance Program review, Assisted Self Help Kit review, GST return preparation and review, GST due diligence and GST training. As a member of the team, you will not only have the opportunity to enhance your technical knowledge and be creative, but also experience the challenge of being a trusted GST and business advisor.

Your key responsibilities

You’ll be responsible for leading the successful delivery of GST engagements, taking a professional, practical and commercial approach and ensuring technical excellence. You will be required to give professional advice, both written and in person, on GST impact on clients’ supply chain and financial and accounting systems, as well as identifying and addressing areas of GST risk, advising clients on the GST implication of transactions and assist them in complying with GST regulations. Your role will also include building & maintaining relationship with our clients and helping people to develop through effectively supervising, coaching and mentoring staff.

Skills and attributes for success

· Ability to build strong client relationships and committed to delivery of exceptional client service

· Relationship management skills

· Sound technical knowledge in GST through advising on complex GST issues and establishing best practice

· Excellent communicator in a range of situations both written and oral

· Strong coaching skills in developing junior staff and conducting trainings

· Dedicated, innovative, resourceful and analytical

To qualify for the role you must have

· A degree in economics, finance, tax or accounting; a CPA or similar certification

· Minimum of 6 years of work experience in a professional services or professional tax organization dealing indirect tax matters

· Hands-on experience for complex GST technical review

· Excellent verbal/written communication skills

· Strong drive to excel professionally, and to guide and motivate others

· Independent in managing own workload, ability to work under pressure and to keep things moving and to juggle multiple tasks

· Excellent team player

Ideally, you’ll also have

· Experience working in multicultural teams

· Accreditation by SCTP

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Responsibilities:

• Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
• Participate in global governance and change management supporting several IT divisions
• Support Digital projects, roll-outs including localizations and support.
• Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
• Finalize Patching Strategy & ensure the change mgt plan
• Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
• Change management: set up, realize and animate training plans, provide assistance to users
• Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
• Team management skill and experience is requested for Tech Lead

Responsibilities:

• Change management experience : Finalize Change Advisory Board Governance & support on needed trainings to be delivered across IT Organizations
• Participate in global governance and change management supporting several IT divisions
• Support Digital projects, roll-outs including localizations and support.
• Converge Operational Changes & DevopsChanges in terms of processes and in ServiceNow
• Finalize Patching Strategy & ensure the change mgt plan
• Activate relevant features of ServiceNow Change Mgt (eg: black out windows, CAB Workbench..) and ensure the change mgt plan
• Change management: set up, realize and animate training plans, provide assistance to users
• Customer communication and management skill/experience is requested for both Senior AMS and Tech Lead
• Team management skill and experience is requested for Tech Lead

Role Summary

Part of our clients’ Wealth Management function in Singapore, the position is created within WMIS Engineering & Production Domain (E&P) under CTO Office division. The Candidate will play a role in sharing responsibilities on WMIS IT Production services leading BAU activities (Change, problem and incident management) and participating to continuous improvement initiatives.

Main Responsibilities

• Incident Management
• Release and Change Management
• Audits
• Continuous Improvement
• DR
• Problem Management
• Obsolescence
• Inventory
• FinOps

Qualifications & Experience

• Bachelor’s Degree in Computer Science or Computer Engineering.
• More than 5 years of experience in IT Operations or Software Engineering.
• Strong critical thinker with problem solving aptitude.
• Good written and oral communication skills.
• ITIL certification.
• Excel / Power BI.
• Hands-on experience on any coding language (Plus).
• Experience in Banking industry (Plus).

We are managing a project for our International Banking client and we are sourcing for a Service Delivery Manager who will play an important role in sharing responsibilities on the Bank’s IT Production Services leading BAU activities in Change, Problem, and Incident Management.

Job Responsibilities:

• Incident Management
• Release and Change Management
• Audits
• Continuous Improvement, DR, Problem Management, Obsolescence, Inventory, FinOps

Job Requirements:

• Bachelor’s Degree in Computer Science or Computer Engineering
• At least 5 years of experience in IT Operations or Software Engineering
• Experience in Banking industry, preferred
• Strong critical thinker with problem solving aptitude
• Good written and oral communication skills
• ITIL certification
• Proficient in using Excel / Power BI
• Good to have hands-on experience in any coding languages

Please reach out to Christopher Wong at [email protected] with your updated CV in MS Word format and we will arrange for a convenient time to speak more.

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description
As a LinkedIn Talent Solutions Manager, you will be responsible for providing leadership and direction to a team of Talent Solutions Support representatives to ensure their success, while having visibility and collaborative opportunities to all lines of business, both internal to Global Support and our Cross-Functional partners and stakeholders.

You will provide coaching and guidance regarding the quality of client interactions and daily operations while assessing the resources and staff needs for your team. You will also implement strategies and plans for the team while adjusting processes to meet overall company objectives as directed by senior leadership. You will be involved in leading a dynamic team responsible for both proactive and reactive customer interactions, managing team members across multiple geographies, and ensuring the delivery of high-quality support.

There is an opportunity and expectation to be a point of contact for cross-functional partners, and effectively communicate at all levels within different organizations within LinkedIn while reporting directly to the APAC LTS Support Director.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:

• Inspire, motivate and lead a team of managers, and consultants based in India, Singapore and Australia in achieving SLAs and operational targets.
• As part of the APAC LTS Support leadership team, drive collaboration with the teams across the regions to achieve consistency and contribute to making a global impact
• Lead the team in identifying opportunities in the improvement of processes and policies.
• Lead, engage and advise cross-functional teams on implementing improvements and recognizing innovation opportunities to achieve optimal customer satisfaction results
• Play a critical role in contributing to the LTS strategic vision for our Members, Customers and employee's success.
• Develop and report on key metrics and work with LinkedIn senior management to find additional opportunities to leverage the team to deliver more value while continually lowering costs.
• Manage internal and external escalations from customers, business partners and within the team
• Motivate, inspire and enable employees to deliver value and solutions for any business concerns
• Serve as the leading voice of the customer and act as a customer experience advocate in considering decisions that will impact the customer
• Conduct quarterly and annual reviews for all direct reports and provide feedback to other teammates as needed

Basic Qualifications:

• 7+ years of experience in customer support
• 5+ years of people management experience

Preferred Qualifications:

• Experience managing B2B customer relationships.
• Experience with customer communication (email, inbound/outbound phone and chat).
• Experience monitoring, driving and coaching to KPI’s
• Experience leading in a queue environment, consistently delivering to workforce management needs
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel).
• Excellent communication, follow-up, interpersonal and customer service skills.
• Ability to use creative solutions to drive initiative locally or through partnering with other locations.
• Ability to make discretionary decisions based on appropriate research with involvement as needed by key stakeholders.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.
• Ability to work in a fast-paced environment.

Suggested Skills:

• Complex Problem Solvin
• Executive and Stakeholder Management
• Team and Performance Management
• Global Collaboration

Job Responsibilities:

• Identifies and develops new business opportunities and strategic partnerships from emerging markets and trends
• Builds relationships with customers, suppliers, distributors, partners, and vendors
• Leads sales, marketing and customer-service for new business streams
• Develops and strengthens internal and external relationships that will lead to increased lead generation and market share
• Builds cross-functional teams to guide and nourish sustainable, long-term growth
• Helps to shape the company’s long-term objectives and determine plans for how to meet them
• Create value from long standing branding in the market

Education, Experience, & Licensing Requirements:

• Bachelor’s degree in business administration, marketing or related field
• 5-8 years’ proven experience in the field of business development, marketing, sales, leisure and entertainment, FMCG or related field
• Minimum 2 year of supervisory experience
• Overseas or MNC working experience is an advantage
• Events organization or venue hiring experience is preferred
• Good communication and presentation skills, both written and verbal
• Aggressive, outgoing, energetic, result-oriented and customer focused
• Be able to explore new business opportunities

Attractive remuneration - Basic pay, commission and KPI bonus (excellent career development path)

Tender Design Manager

• Salary range: $5000 - $7000
• Work location: Sengkang
• Working Days: 5.5 Days [Alternate Saturday]
• Working Hours: 9am - 6pm // 9am - 1pm

Responsibilities

• Study tender specifications and highlight what needs to be captured in costing
• Check tender drawings, go through with QS on what are the items to take off, supplier quotations to request (especially for special systems like foam, linear heat, video smoke imaging)
• Check tender clarifications / addendums for any design changes and advise cost impact
• Highlight design deficiencies in tender drawings
• Work out design and quantities for D&B tenders
• Provide technical guidance & training for QS
• Coordinate with Project / Zenith / A&A team for design queries when handing over jobs

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Regional Project Manager (Leading Design Consultancy)

Our client is a well-established global design consultancy firm with nearly four decades of international experience.

We are recruiting a Regional Project Manager eager to gain exposure to large-scale projects for global brands across multiple industries such as automotive, luxury, commercial real estate, etc.

S/he may be required to travel to meet clients, suppliers, and contractors in Asia.

Responsibilities:

• Partake in business development meetings across the region to expand target markets, clients, and project opportunities
• Nurture and develop existing client relationships in the region and implement strategies for introducing new services and products
• Work closely with cross-functional teams (e.g., marketing, design, operations) to align brand messaging and consistency
• Oversee projects, ensuring alignment with both brand guidelines and architectural specifications and achieving high-quality standards in architectural endeavors with service contractors
• Oversee on-site work to ensure the project is built according to brand guidelines and design plans and resolve any issues that may arise.

Requirements:

• Bachelor’s Degree in disciplines such as Marketing, Architecture, and Engineering
• At least 8 years of experience in a project management or client-facing role in the design, building, and construction sector
• Strong interpersonal and communication skills
• Familiar with design and construction plans
• Proficiency in Mandarin to liaise with the operations team based in China is highly advantageous

Office Location: Downtown Core

Compensation & Benefits:

• Monthly base salary to commensurate experience
• 1 month AWS + performance bonus
• Hybrid work arrangement

Get in touch with Dawn at [email protected]

EA Licence no. 18S9419 | EA Personnel no. R1551518

About:

Okratin is a part of the Deel Solutions offering, specialized in global consulting services. Our experts help our customers execute on global projects and are experienced in various domains, including software development, product management, data science, finance, marketing, business development and more.

Responsibilities:

• Manage service and logistics operations in the APAC region, including coordination of import/export activities, navigating local import/export laws, and addressing challenges related to time zones and equipment arrival for critical events.
• Develop and implement strategies to optimize service and logistics processes, ensuring efficient and timely delivery of medical devices.
• Collaborate with internal teams and external partners to streamline operations, resolve issues, and meet customer expectations.
• Monitor and analyze key performance indicators to identify areas for improvement and drive continuous process enhancements.

Experience & Qualifications:

• Proven experience in service, logistics, and supply management within the medical device industry.
• Strong understanding of the APAC region's import/export laws and logistics landscape.
• Demonstrated ability to manage complex logistics operations and navigate challenges inherent to the APAC market.
• Excellent communication, negotiation, and problem-solving skills.
• Bachelor's degree in business, logistics, supply chain management, or related field preferred.

Responsibilities:

• Continuously seek newbusiness that expands our client base using action plans focused on the identified market segment
• Actively approach new potential corporate customers and leads.
• Actively searching for new leads, including cold calling and using different social platforms.
• Identifying new business opportunities and markets for the company to enter.
• Conducting market research and analysis to understand industry trends and potential partners/customers.
• Developing and implementing strategic plans to pursue new business opportunities.
• Building and maintaining relationships with key industry partners, customers, and other stakeholders.
• Collaborating with other departments within the company, such as marketing and sales, to align business development efforts with overall company goals.
• Managing and tracking the progress of partnerships and agreements.
• Develop proposals and presentations to pitch new business ideas to clients and partners.
• Assessing the financial feasibility of new business opportunities.
• Participating in industry events and conferences to network and build relationships.
• Monitoring industry developments and staying up to date on competitor activity.
• Providing regular reports and updates to senior management on the progress of business development efforts.
• Perform any other duties as and when assigned by the Company.

Qualifications, Experience, Knowledge and Skills:

• Diploma in Engineering or Business Administration.
• A minimum of 3 years’ experience in Sales or business development role.
• Proven track record in B2B sales, specifically within the events and exhibition industry.
• Familiarity with current market trends and industry best practices.
• Excellent interpersonal skills at all levels, including problem solving, both written and verbal communication skills.
• Direct and coordinate sales activities experices preferred.
• Experience on sales funnel process.
• Generating leads through digital skilset, networking and social media platforms

If you are interested in this position, email your latest resume with your last drawn salary, expected salary, notice period, and reason for leaving the previous jobs to [email protected] ,only shortlisted candidates will be contacted.

Job Description:

• Provide leadership to the team across multiple industries, either in Engineering, Corporate, or IT for permanent placement businesses
• Lead the team and provide mentorship and guidance to staff in the recruitment process
• Work closely with Managing Director to create strategy for the growth of the team
• Manage the team and provide up-to-date reports on the team and individual work accomplishments
• Be strong communicator and task-orientated person with keen understanding of the recruitment business
• The candidate should take on a hands-on approach when leading the team. He/she should be able to demonstrate the ability make placements himself
• Take note that the Manager carries a sales target. It is there to demonstrate to the team members to gain their respect

Requirements:

• Possess a minimum of 5 years of recruitment experience (senior level) with a proven track record
• Possess a CEI certificate
• At least Degree in Business or in any other field
• Positive attitude, a strong sense of urgency, self motivated & enjoy challenges
• Good interpersonal skills and communication skills
• Team player and able to work well with all level

Interested applicants may apply here or email your full resume to us at [email protected]

We regret to inform that only shortlisted candidates will be notified

JAC Recruitment Pte. Ltd. (90C3026)

Joline Cheong Yee Ru (R22104581)

KTV Lounge & Nightclub - Late working hours : 7.30pm to 4am.

1. Applicant must at least have more than 5 years of stage performing

2. Recruit performing artiste and singers from China, Taiwan, Thailand, Vietnam etc ...

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

10. Attend all meetings pertaining to stage operations

11. Submit monthly stage crew evaluation reports to the Management.

12. Work closely with the Stage Manager & General Manager in all areas.

The Senior Risk Manager, Supply Chain Risk, enables comprehensive security risk analysis and reporting within the Global End to End Supply Chain, building methodologies and analytical capabilities to better inform the organization on the whole spectrum of security threats, risks and emerging trends that that jeopardize Amazon’s personnel, assets, operations and interests.

Key job responsibilities
1. Create detailed analytical frameworks, standards and programs to enable risk change identification, assessment and reporting. Creating mechanisms, standards and processes by translating Amazon Security Policies into real world applications to identify, classify and assess impact of negative events and bad actors.
2. Support the business with analytical deep dives to identify vector, actor and methodology of Loss, Risks, Security Breaches and Major Incidents, working with partner teams and customers to design risk-based mitigation strategies.
3. Train, advise, and partner with other functions in identifying, analyzing and reporting on risks through robust standards and processes
4. Work with stakeholders and internal customers to establish, provide, and agree on clear goals, objectives, and performance delivery outcomes as well as timelines
5. Support planning and response with internal teams and manage relationships with business units and functions.

A Day in the Life
The Senior Risk Manager works closely and on daily basis with partner Global Security Operations (GSO) teams, Regional Security & Loss Prevention (S&LP) and senior Operations leaders to determine organization challenges and needs presented by Organized Bad Actors to the security and integrity of our supply chain, translating them into robust and effective information collection and analytical tools to inform leadership and partners, supporting the creation of effective and risk based mitigation strategies. World Wide Amazon Stores (WWAS) operate in highly diversified and complex environments which includes numerous regulatory and law enforcement models, cultures, languages, criminality levels and national, political, social and security complexities. The Senior Risk Manager works to support and sustain long term programs and initiatives and can be called upon to support dynamic risk identification and reporting during changing operating risk environments. Enabling action through regional teams and partners, influencing adoption and capability continuous improvement with regional flexibility and scale.

About the Team
Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security in business decision-making conversations. We do this by identifying Security and Loss Prevention-related risks and vulnerabilities as early as possible, reporting on existing and emerging risk landscapes in order enable the minimization of any negative impact as well as thoroughly investigating security-related incidents in order to identify and remove root causes, preventing reoccurrence.
The Global Supply Chain Risk team creates and maintains a knowledge and analytical framework to ensure continuation of our business, providing risk awareness and oversight, risk preparedness, proactive and predictive reporting as a service to Business and operational Security & Loss Prevention Teams. The team provides strategic, tactical and operational mechanisms by working closely with global and regional business leaders and support functions.
The team leverages global and regional Risk & Resilience (R&R) teams to monitor existing and evolving threats, identify emerging and potential risks, assessing risk level changes in order to support increased preparedness and business adaptation and or absorption of changing risk conditions.

Basic qualifications

• 6+ years of compliance, audit or risk management experience
• Knowledge of Microsoft Office products and applications at an advanced level
• Bachelor's degree or equivalent

Preferred qualifications

• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent

Job Responsibilities

• Spearhead social media strategy, developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives
• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions
• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture
• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals
• Develop and manage crisis communications, and participate in emergency preparedness exercises

Job Requirements

• University degree preferably in mass communications, public relations or journalism
• Minimum three years’ relevant work experience, with a proven track record in managing social media campaigns.
• Good communication and interpersonal skills, creative, meticulous and results-oriented
• Able to work independently in a fast-paced environment
• A team player

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24118

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

The Sales Manager is responsible for revenue generation from new customers, existing customers and engaging external agents, who in turn will sell to both new and existing customers within one or several business units.

The incumbent will be expected to source and close leads, to develop strategies to attract new customers, enter new markets and review new business revenue; revenue generation from existing customers by retaining and maintaining relationships, growing accounts and driving exhibitor attendance. The role is also expected to carry out the agent commissioning process to identify, assess and select new agents whilst enhancing the relationship with existing agents as strategic business partners.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers across products and revenue streams within a business unit

• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching

• Meet or exceed revenue targets for assigned accounts and agents through strategic engagement of customers

• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs

• Maintain regular communications between Informa Markets and agents to monitor customer pipeline, tracking against revenue targets, confirming status of re-bookings and escalation of issues

• Deliver assigned Sales campaigns, against accounts, products and revenue targets

• Development of brand and industry specific knowledge, including competitor events

• Collaboration with Exhibitor Marketing teams to develop attraction campaigns

• Liaise with the Event Director and Sales Operations with regards to available spots on the floor plan

• Maintain accurate and timely customer information and notes within Salesforce (CRM system)

• Capture and enter sales contract information into the CRM/ invoicing system

• Manage sales information and customer requirements (via Salesforce) to the Sales Operations and Event teams

• Support Finance in overdue payment collection, resolving bad debt customers and facilitating consistent commission payment process for agents with regular pay runs

• Perform additional responsibilities as assigned

POSITION REQUIREMENTS:

· University Bachelor’s Degree in Business Administration or equivalence.

· 5 years of sales experience

· Strong experience in managing relationships with international customers across various regions and cultures

· Significant experience in a B2B sales team and proven ability to deliver revenue targets

· Proven ability to generate new business revenue, source leads and close sales

· Proven ability to manage a number of agents and/or customers, instilling an effective Sales culture and driving consistency

· Strong relationship management experience, maintaining customer contact and relevance

· Ability to develop relationships at senior levels and manage high value accounts, agent and/or customer needs

· Ability to identify and pursue cross and up selling opportunities for new and existing customers

· Ability to understand and articulate value proposition and customer ROI

· Ability to negotiate effectively, and proactively handle and respond to agent and/or customer objections

· Strong interpersonal, communication and interpersonal skills with a high level of enthusiasm

· Required travel approximately 40%

OTHER PREFERRED ATTRIBUTES:

· Experience with Salesforce CRM desirable

· MS Office

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)