Responsibilities

• Provide technical support to internal stakeholders and end-users of our digital twins solution, ensuring timely and effective resolution of technical issues.
• Work closely with the development team to gain a deep understanding of the digital twins platform's architecture, functionality, and deployment process, enabling you to provide accurate and efficient support.
• Identify and troubleshoot software and hardware problems related to the digital twins solution, including installation, configuration, and network connectivity issues.
• Document and track support requests, ensuring they are prioritised, escalated, and resolved.
• Collaborate with project managers and implementation teams to facilitate the seamless deployment and integration of the digital twins solution within our organisation.
• Conduct training sessions and develop user documentation to educate internal stakeholders and end-users on effectively utilising the digital twins platform.
• Stay updated on industry trends, emerging technologies, and best practices in the digital twins and Iot domains, providing proactive support and guidance to internal users.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills to identify data trends and provide insights
• Excellent verbal and written communication skills
• Diploma or Bachelor's degree in Information Technology, Computer Science, Engineering or related field.
• 1-2 years of experience in a technical support role
• Experience in working with help desk, ticketing, and customer relationship management software.

Role Description:

This is a full-time on-site role for an Executive Assistant located in Changi. The Executive Assistant will perform administrative and executive support tasks for the company's senior executives. Daily tasks may include managing schedules, making travel arrangements, preparing reports, responding to emails and phone calls, preparing expense reports, and conducting research.

Qualifications:

• Executive Administrative Assistance, Executive Support, and Administrative Assistance skills
• Experience in preparing expense reports and managing schedules
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite and other office software
• Organizational and time-management skills
• Attention to detail and problem-solving skills
• Bachelor's degree in business administration or related field preferred

Job Objective/s

1. Confidential Personal Assistant to the CEO and COO/CTO.

2. Ensure smooth operational credence of the corporate-management directives and calendars.

Duties and Responsibilities

• Provide full-time P&C (Private & Confidential) Personal Assistant support to the (on-site) COO/CTO and in parallel, separately provide P&C Personal Assistant support to the (off-site) CEO.

• This includes maintenance of meeting agenda, and planning appointments, travels, visits, etc.

• Assist in corporate communications both internally (within Singapore office, within the DenseLight group companies), and to support corporate on external communications.

• Manage corporate events and provide adhoc administrative assistance to the Executive team

• Assist on any other HR, Office and business-operational tasks from time-to-time.

• Take dictation, meeting minutes and follow-up on matters arising

• Produce reports, presentations and briefs

• Assist CEO & COO/CTO to track/remind HODs of important tasks and deadlines

• Managing databases and filing systems to meet corporate office objectives

• Provide other administrative support to other teams in the Company as directed by the CEO or COO.

Qualification Guidelines

Minimum Education

• Diploma in business administration or Secretarial experience or relative field

Minimum Experience

• At least 5 year of proven experience as personal assistant, executive secretary or similar administrative role to corporate management

• Proficient in MS Office and “back-office” software (e.g. ERP)

• In depth knowledge of office management.

Specific Knowledge / Skills

• Excellent organizational and time-management skills

• Outstanding communication and negotiation abilities

• Integrity and confidentiality

• Proven organizational skills and multi-tasking skills

Job Description

• Develop business management plans and strategies to enhance operational efficiency and drive business growth.
• Conduct market research and analysis to understand industry trends, competitive landscape, and identify potential opportunities for business expansion.
• Collaborate with cross-functional teams to implement business improvement initiatives, including process optimization, cost reduction, and performance enhancement.
• Monitor and analyze key performance indicators (KPIs) to evaluate the effectiveness of business strategies and identify areas for improvement.
• Prepare detailed reports, presentations, and recommendations to senior management, highlighting key findings and proposed action plans.
• Coordinate and facilitate strategic planning sessions, workshops, and meetings to gather input from stakeholders and align with business objectives.
• Stay updated with the latest industry developments, regulatory changes, and emerging technologies relevant to the logistics sector.
• Provide guidance and support to operational teams in the implementation of business management plans and initiatives.
• Collaborate with external partners, including vendors and service providers, to ensure seamless integration and optimize supply chain processes.
• Continuously monitor and assess the competitive landscape to identify potential risks and opportunities for the company.

Responsibilities

• Bachelor's degree in Business, Economics, or a related field. Master's degree is a plus.
• Proven experience in revenue management, pricing, or related roles within the express or logistics industry.
• Strong analytical skills and proficiency in data analysis tools.
• Excellent communication and collaboration skills.
• Knowledge of industry-specific pricing software and tools.
• Ability to thrive in a fast-paced, dynamic environment.
• Attention to detail and a strategic mindset.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Scope of work will include but not limited to the following:

• Manage registration portal and database for assigned event.
• Attend to all email and call enquiries pertaining to event registration portal and event information.
• Prepare weekly and/or daily registration reports for presentation to management.
• Perform follow-ups on payment reminders to registrants and ensure full collection of payment before event.
• Work with team members to execute the onsite registration matrix and be in charge of the onsite registration counters to handle in-person and online enquiries.
• Provide post-show registration reports and any other information required by reporting officer.
• Ensure IT security SOPs set in place are complied by internally and by external vendors hired to service the event.
• Day-to-day administration to facilitate scope of work.
• Ensure that databases are maintained and kept up to date after event; and
• Any other tasks as may be assigned from time to time by your reporting officer and Director.

Requirements:

• Minimally Diploma holder.
• Preferably with 1 year of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office, especially MS Excel.
• Strong presentation, interpersonal, communication skills with client-service orientation.Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

Job Summary

We are looking for an experienced individual to join us as an EOM, Enterprise Output Management Leader.

Mandatory Skill-set

• Degree in Computer Science, Business Information Technology, or related disciplines;
• At least of 10 years experience preferably working in a Data Centre Operations environment in the area of Output Report Distribution and Print Operations;
• Possess an in-depth understanding of network, database, and Windows platforms relating to Output Management system;
• Knowledge in Windows infrastructure and other technologies like Active Directory (AD), Domain Name Servers (DNS), MS Clustering, MS SQL;
• Knowledge in Tomcat and Internet Information Services (IIS) application and web server components;
• Knowledge in Windows programming/scripting, Visual Basic, C# and Python;
• Ability to work in a fast-paced environment and able to deliver results in a timely manner;
• Able to communicate clearly and effectively, both verbally and in writing, to discuss/document technical information.

Desired Skill-set

• ITIL;
• Knowledge in Power Shell, Unix scripting, and Java programming;
• Knowledge in Unix and AS400.

Responsibilities

• Perform administration functions on the different Output Management systems;
• Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems;
• Monitor the daily operational procedure for the printing/enveloping vendor;
• Liaise and coordinate Output Management requirements to the different stakeholders including users and printing/enveloping vendors;
• Set standards and streamline processes to ensure smooth report publishing and print operations;
• Participate in audit and compliance reviews;
• Identify solutions to drive automation and elimination of repetitive tasks and manual interventions;
• Develop and maintain existing scripts and programs to automate operational processes;
• Continually improve the end to end infrastructure design and flow of the system and process;
• Act as the Project Manager for all Output Management related projects and initiatives.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities

1. Manage SIAEC’s portfolio of joint venture companies (JVCs) in Singapore and Asia Pacific, and oversee their financial and business performance.

2. Network with leading aerospace OEM partners, and regional leadership teams, to enhance SIAEC’s professional relationship and develop business opportunities with them.

3. Analyse and develop key insights into the JVCs to make strategic recommendations to enhance shareholder returns.

4. Engage the JVCs on a regular basis to add value to their business operations, particularly in the areas of Quality, Safety, Sustainability and Risk Management.

5. Work with SIAEC senior management and internal auditors to ensure the JVCs adhere to stringent standards of governance and compliance.

6. Review JVC business plans to ensure sustainable business growth while driving productivity improvements and innovation.

7. Organise networking events with OEM partners, JVCs, government agencies, industry bodies and leading consultants to get updates on the latest industry trends and seek areas of cooperation.

Requirements

1. Degree in Business / Finance / Accounting or Engineering with modules in Business / Finance / Accounting

2. Excellent analytical, interpersonal and communication skills

3. Possess strong problem-solving skills, meticulous with numbers, team player with positive learning attitude, has initiative and is able to follow up closely to resolve issues

4. Stakeholder management skills

Applicants may be placed in the position of Assistant Manager or Executive levels depending on experience and qualifications. There are some opportunities to work from home for this position.

Please note that only short-listed candidates will be notified.

Key Responsibilities:

• Manages Business Management team for multiple customers and/or regions. Primary interface between sales and BU.
• Responsible to forecast, and deliver to booking, revenue and gross margin commits.
• Formulates, integrates, and coordinates division strategy for assigned account(s) and/or region(s) to achieve specific Market Share (%). Jointly owns product Single Page Strategy with Sales.
• Understands customer roadmaps and HVPs. Helps translate into product development priorities. Positions division products within assigned accounts/regions in line with customer specifications and product technical capabilities. Contributes competitive intelligence to red teams. Contributes to Large Order committee - by providing pricing margin and scorecard details.
• Team owns purchase and config spec responses. Resolves disconnects between customer, field and BU Technology stakeholders to close hardware and process specifications (RFQs).
• Team gathers data and recommends pricing structure of products and partners with Sales for order closure. Develops pricing strategy to introduce product enhancements to increase margin.
• Team qualifies, schedules, and coordinates demos, visits, and customer meetings. Guides content and/or presents level 1/2 technical presentations to customers
• Manages and develops employees and multiple projects/ programs for the Business Mgmt. organization

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans
• Guided by business unit, department or sub-functional business plans

Interpersonal Skills

• Influences others internally and externally, including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Description

• Working out of estimates for the proposed work
• Putting up traffic control / division plan for work
• Taking and scheming of road levels where required
• Picking up manhole details and existing traffic lines or schemes on the road
• Submit the detailed calculation and plans to the SO
• Do site measurement and prepare job measurement sheets for payment of completed works
• Attend monthly progress payment, operation meeting and other meetings required at LTA office
• Ensure that all plant and equipment are in good working condition and the temporary signing arrangement at site is in accordance with the Code of Practice for Traffic Control at Work Zone (Latest Edition) before the commencement works
• Plan and ensure the smooth operation of the work
• Ensure that the work carried out is according to the Contract Specifications
• Submit weekly progress report on Provisional Quantities, Planned Jobs, Provisional Sum and other duties as assigned by the SO

Job Requirements

• At least 3 yearS experience of relevant supervision experience in road and road structure construction
• Degree in Civil Engineering recognised by Professional Engineers (PE) Board or qualifications acceptable by the Commissioner of Building Control for the registration as Resident Engineer or as accepted by the SO

Key Responsibilities

1. Will prepare project plan and coordinates the attainment of project deliverables from planning to implementation. Maintains matrix for process improvements
2. Will drive project deliverables and task details by through the use reports, tracking charts and, checklists.
3. Aligns the activities of resources internal to the business unit to achieve on-time and within budget performance objectives for the project.
4. Monitors, and reports to the business unit on project's cost performance.
5. Will participate on intra business unit design teams to complete projects. Will contribute to the team's technical development in the pursuit of the team's project goals.
6. Will research causes to project obstacles and assist in implementing solutions for resolution.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Job Description

Key Responsibilities

• Owns product change management (PCM) and controlUnreleased product approval and control
  ECO (Engineering Change Order) approval
  Implementation of PCN (Part Change Notification), with Global Product Support
  Provides guidance/input to Engineering and the Business Unit about the field service impact of part/supplier changes.
  
• Accuracy of customer shipped configurations and BOMs (Bill of Materials)CaRM (Configuration accuracy Review Meeting) reviews
  BOM (Bill of Materials) accuracy
  
  NSR (Non Standard Request) approval
• Owns common modules roadmap and implementation post Phase 5 of ePLC.
• Implementation of component roadmaps including part obsolescence, replacements, alternative vendors and cost reduction
• Facilitates Intercompany communication to align on product strategies, provide guidance on pricing, spare level contents, and restricted part orders. Facilitates alignment meeting for product roadmap and market proliferation
• Implementation of cost reduction roadmap
• Manage strategic vendor issues
• Manage all changes to the product after product release
  whether driven by engineering, quality, safety, customer demands or supply obsolesce

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

We are looking for a motivated individual with a passion for the aviation industry and a keen interest in the spearheading the digital transformation efforts of Changi Airport Group (CAG). You will be driving the development of our consumer applications that will transform our business and bring customer experience to greater heights. You are likely to possess a sharp business mind and a proven ability to project manage the delivery of high-quality technical solutions that drive key business strategies. You will guide functional development teams, both within and outside of CAG, through all phases of the product development process, from discovery, through development, to product launch.

Job Responsibilities
• Assist the product management leads to identify project milestones, align requirements, identify risks and coordinate resources
• Managing project progress and adapting to changes as required
• Ensuring that projects are delivered in accordance with agreed timelines and resources
• Managing relationships with internal development teams, stakeholders and external vendors
• Overseeing all incoming and outgoing project documentation
• Managing project costs, including procurement activities
• Participation in tender process (eg design, submission and review) where necessary
• Participation in internal data protection risk assessments and developing risk mitigation plans
• Working with product owners to conducting project reviews and creating reports for management reviews
• Working with various tech and business teams to optimise and improve processes and overall approach where necessary

Job Requirements

• Degree in Business / Data Analytics / Economics / Information Technology / Information Systems / Computer Science or a related field preferred
• Have at least 4-6 years of digital project management experience using Agile methodology (SCRUM preferred)
• Experience in managing Adobe Experience Manager-based portal rollouts and maintenance, good understanding of all AEM building blocks including templates, components and dialogs is highly preferred (*please elaborate on your experience with AEM if you have*)
• Strong organisation and stakeholder management skills
• Proven track record in managing medium to large-scale digital project deliveries
• Ability to solve problems creatively and effectively
• Results and customer oriented
• A good team player that is resourceful and able to work independently
• Ability to multi-task and thrive in a dynamic and fast paced environment
• Motivated and driven, with a curiosity and openness to constantly look for new solutions and ways of working to tackle new challenges
• Excellent written and verbal communication skills.
• Able to communicate with both technical and non-technical audiences

Responsibilities

• Oversee the completion of Strategic Customer Quotes.
• Work closely with Corporate Product Managers and Strategic Sales Account Managers to maximize gross profit margin and achieving excellent customer service.
• Works directly with suppliers to obtain the most competitive quotes to support sales and achieve customer satisfaction.
• Review the quote ensuring that we work to meet the original quote strategy and customer expectation.
• To work with the Quote Team and Sales to create a quote strategy and customer expectations.

Requirements

• Diploma in a related field.
• At least 3 – 5 years of applicable work experience in related industry preferred with a demonstrated history of successful performance.
• Working knowledge of sales, quotes and or electronics related job scope is preferred.
• Knowledge of Microsoft Office Applications Excel is essential
• Exhibits strong teamwork and collaboration with good interpersonal communication skills
• Exhibits strong analytical and strategic thinking skills for planning and managing quotes
• Ability to perform well under time-sensitive deadlines
• Able to organize and prioritize workload in a proactive manner

Job Description

Responsibilities:

• Under the Test Engineering team, you will design, build and deploy test equipment with the objectives to ensure products meet design specifications
• Prepare project plan and coordinates the attainment of project deliverable from planning to implementation. Maintains matrix for process improvements
• Drive project deliverable and task details by through the use reports, tracking charts and, checklists
• Aligns the activities of resources internal to the business unit to achieve on-time and within budget performance objectives for the project
• Monitors, and reports to the business unit on project's cost performance
• Participate in intra business unit design teams to complete projects
• Contribute to the team's technical development in the pursuit of the team's project goals
• Research causes to project obstacles and assist in implementing solutions for resolution

Requirements:

• Bachelor in Engineering with minimum 6 years of relevant experiences
• Strong equipment and electrical background
• Proven project management experiences
• Proactive and resourceful personality
• Good communication and follow-up skills

Work Location:

• 8 Upper Changi Road North, Singapore 506906

Project Specialist (Oil & Gas projects)

Location: Loyang

working hours: 8am - 5pm, Monday to Friday

Company shuttle bus provided

The Project Specialist is responsible for coordinating equipment sourcing and preparation to ensure delivery of equipment packages to projects on time and in compliance with the Corporate and customer requirements.

Job Responsibilities:

• Utilizing JDE for locating of assets and inventory to compile project Master Equipment Lists.
• Request redeployment and/or purchase of A and I to meet project requirements.
• Arrange equipment inspection or repair by third parties as required.
• Coordinate with the R&M supervisor to advise maintenance requirements and allocation of personnel to complete all maintenance tasks in line with project deadlines.
• Communicate with project engineers and operations team on additional project requirements and ensure MEL is complete prior to load out. Highlight any equipment shortages, potential delays or maintenance issues that may affect project deadlines.
• Coordinate final visual load out equipment inspection and DROPS in coordination with QA engineer and supervisor.
• Coordinate with QA engineer to Compile asset inspection/calibration TMDE reports for project QA folder.
• Coordinate with R&M supervisor to ensure all MPD maintenance, inspection, repair and qualification requirements are met, ensuring compliance technical work instructions, raising corrective actions for all non-conformities and identifying areas requiring improvement and or audit.

Job Requirements:

• 5 years’ experience in project coordination/ management, from conception to delivery.
• Good experience in heavy Industrial, Engineering, Oil and Gas, Manufacturing sector.
• Willing working at night, max up to 7pm for regional meetings & comfortable working in the weekends for project urgency.
• Strong organizational skills, including multitasking and time-management.
• Familiarity with risk management (HSE), quality assurance control, including visual inspection, and adherence to quality standards.
• Proficiency in Microsoft Office applications (Word, PowerPoint, and Excel).
• Fluent in English language (speaking and writing) for effective collaboration with overseas teams.

Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in the defined territory or industry vertical.
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Job Requirements

• At least 3~5 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution.
• Great communication skills, team spirit, and a can-do attitude.
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.
• 2 years contracts with benefit.

Responsibilities

• Be part of a regional team supporting the Third-Party Risk Management framework implementation and planning of process enhancement initiatives in APD
• Identify opportunities for efficiency and effectiveness by optimizing TPRM process
• Work closely with stakeholders from IT, TPRM 3 lines of defense, as well as other relevant functions to drive TPRM initiatives
• Implement and configure TPRM system to support effective TPRM controls
• Promote awareness of TPRM in the organization

Requirements

• Bachelor’s degree with 7 years working experience in banking or financial services, during which at least 5 years were in the capacity project management supporting Third-Party Risk Management or other Risk topics
• Able to operationalize policies into practices
• Good communication and interpersonal skills
• Track record of supporting regional project would be advantageous
• Working experience in implementation and/ or configuration of TPRM system would be advantageous

This is a 6 Months Contract role (Renewal Basis) Based in Singapore.

Business Management and Team Support (50%)

• Manage the business for the Asia Marketing team, proactively supporting the team together through important planning cycles, managing meeting rhythms and stakeholders, and collaboration across functions.
• Coordinate marketing newsletters, reporting on execution excellence and campaigns, creating presentation templates to enable teams to showcase their best work (quarterly marketing calendar and assets calendar)
• Support Asia PO hygiene, maintenance and tracking initiatives for the team.
• Work along with all marketing stakeholders to support team success with key regional projects.

Tools Project Management (50%)

• Be the ASIA Point of Contact for landing the Remap Tool.
• Ensure World Wide team understand Asia pain points, help on accelerating resolution of technical problems for Asia team, coordinate ad hoc training when needed
• Assessment - coordinating timeline, consolidating results and work with the Asia Marketing team members to ensure landing of marketing fundamentals through partners and constantly monitor the optimization to enhance the consumer journey.

Requirements

• At least 2 years experience in marketing projects management from an advertising/media agency or a project manager in a tech firm across more than 1 countries
• Well versed in Microsoft Technologies like Excel (VLOOKUP, Pivot Tables), SharePoint, PowerPoint

We are seeking a dynamic and experienced professional to join our team as a Project Manager & Business Analyst, focusing on driving operational efficiency within our banking operations. The primary responsibilities will include spearheading process re-engineering initiatives and implementing system improvements. This role will also play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

You will be performing the following scope of work for a system / family of systems for a key client:

1. IT Service Management

2. Configuration Management

3. Incident Management

4. IT Security Management

5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

IT Service Management

· Monitor and report on the SLAs/KPIs performance for the in-scope systems, according to the IT Infrastructure domains, to the client.

· Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for the purpose of services delivery and operations support.

· Monitor and update client on operation concern and/or compliance matters and propose resolution.

· Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.

· Conduct and/or participate in management update meetings - Operations, Service Review, Audit and Management Meeting.

· Review reports from the IT Infrastructure Operations & Support (O&S) project teams

· Provide leadership support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.

· Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.

· Prepare Management plan and submit compilation to the Client annually.

IT Configuration Management

· Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and endpoints) records maintained and updated by Client appointed Asset Officer.

· Maintain oversight and review the obsolescence of IT assets across the IT Infrastructure.

· Prepare and submit report to Client.

Incident Management

· Lead investigation and resolution of incident.

· Oversee the conduct of root cause analysis and recommend improvement solutions for recurring incidents to Client.

IT Security Management

· Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.

· Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.

· Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.

· Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

· Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.

· Declare, review and report compliance status to SMO head office annually.

· During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.

· Provide a Rectification Plan on any gaps found.

· Provide rectification plan for issues arising from audit.

· Seek waiver on compliance whenever it is justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up to date for audit and review purposes.

· Work with Client on system enhancement required for policy changes and audit requirements.

Requirement :

· Degree in Information Systems, Computer Science or equivalent

· More than 3 years of IT project management experience and at least 5 years of IT experience

· Experience in Exchange systems / M365 is required.

· Familiar with operation, administration, and maintenance of the Messaging & Collaboration systems

· Has knowledge of, and familiar with, the following services:

o Window Server platforms, Microsoft Exchange, Skype for Business

o O365 suite of productivity services

· Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques

· Able to lead, develop and maintain respectful and trusting relationship

· Able to travel as and when required

Responsibilities:

• Provide 1st level IT support to around 40 users
• Coordinate with IT vendors on maintenance, upgrade, security issues
• Manage IT procurement and inventory
• Assist with the provisioning and deprovisioning of equipment to users
• Develop and maintain in-house IT documentation and user guides
• Support planning and project execution for strategic initiatives (both IT as well as non IT projects)

Requirements:

• Possess good understanding of Telecommunications Infrastructure and IT system knowledge
• Able to manage multiple projects/proposals
• Effective communication (both written & verbal), interpersonal skills and personable
• 1 to 5 years relevant experience
• Knowledge in Logistics/Freight Forwarding is an advantage

This role will play a key function in preparation of packing list for all projects as well as inventory management.

Job Responsibilities:

• Communicate with your team to understand status of equipment planning for each project.
• Support your team by preparing a draft packing list according to Engineering equipment breakdown list prepared by Technical Managers.
• Understand equipment which are away and supposed to be part of the packing list once arrive back to the base and track them to ensure tested and prepared.
• Follow up with engineering and warehouse teams to update the serial numbers of requirement in the packing list as they prepare.
• Keep the packing list updated for any changes required by client or technical manager.
• Share the final packing list Logistics team to ensure they have the completed and final version of packing list for their communication with external (i.e. Shipping agent or clients) and preparation of shipping documents.
• Work closely with the warehouse team with quality control process by random cross checking prepared equipment against the final packing list before departure of the shipment.
• Archive the final packing lists signed by the shipping agent at the time of equipment collection.
• Support your team with for maintaining inventory by recording SNs of newly purchased CAPEX and removal of written-off CAPEX.
• Labeling the equipment/parts according to company’s standards
• Assist in Physical Inventory Process

Requirements:

• Preferably degree or diploma specializing in materials planning/ business studies/accountancy
• Work experience in materials planning, accounting, or inventory management will be an advantage
• Candidates with no working experience are welcome to apply
• Proficient in using Microsoft Excel
• Strong organisation and record keeping skills
• Meticulous and has a keen eye for details
• Positive attitude and willing to go the extra mile to learn and acquire knowledge
• Ability to handle stress and work in a fast-paced work environment
• Any experience working with audio/visual equipment is an asset

• Experience in managing BAU financials and tracking forcast and reporting of projects budget.
• Able to handle PMO work ; prepare detailed financial reports for management reporting
• Experience in financial and operations metrics preparion , preparing yearly budget for planning purpose
• Ability to work well under pressure and meet deadlines
• Analytical and logical thinker
• Strong interpersonal skills

Position Summary:

We are seeking an experienced Project Manager for our expanding construction team. The candidate will be responsible for the overall construction on the interior project assigned and co-ordination of the various stakeholders from clients to the various sub trade works. The successful candidate must possess the knowledge and experience to lead and engage with design professionals, consultants, clients while successfully directing the site team and other construction related personnel in planning, coordinating and safely executing the work in accordance with the contract documents, schedule and project budget.

Candidate must be professional and a personable leader committed to the overall objective.

Construction Project Manager Duties and Responsibilities

• Preparation of the project schedule.
• Review the project plans and specifications and highlight/ identify on the building design, scheduling, risks, possible cost savings measures and potential construction problems.
• Assist and guide Quantity surveyor team in preparation of project budget.
• Preparation and set out the general conditions of project drawdown/ forecast and budget summaries for review.
• Assist in setting up required site office and equipments required.
• Ability to intelligently communicate with desig team/client as well as effectively lead the various trades of works.
• Expedite and co-ordinate with the drawing team on shopdrawings submission and approvals.
• Monitor and maintain the project construction schedule on a weekly basis.
• Organise, Lead and chair technical site meeting
• Raise and discuss relevant issues at the job site meetings. Prepare and issue minutes of all site meetings
• Inform the consultant/client of any errors, discrepancies or omissions on design drawings.
• Co-ordinate and liase with sub trades/ contractors and vendors for submissions and execution of site works.
• Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all the team members.
• Maintain change order log and informed necessary parties of potential variations.
• Monitor site safety and ensure that the requirements of the Occupational Health and Safety Act are enforced and adhere to.
• Ensure completion of and track all independent testing and inspections as required.
• Issue monthly progress claims and invoicing to clients.
• Maintain and enforce good construction standards and quality control.
• Ensure relevant authorities submissions are made based on project requirements and needs
• Ensure that ‘as-built’ drawings and OMM are prepared on an ongoing basis by all trades during the construction perios and issue final close-out to consultants/ clients accordingly.
• Prepare and expedite on project defects lists.

Project Management Requirements and Qualifications

• Minimum 5 years experience as a Project Manager on interior fit out for commercial, hospitality, education, institution or industrial projects.
• Degree in construction related field.
• Proficient understanding of construction terms, scheduling and planning concepts of trade works and project sequencing.
• Proficient in Microsoft office suites.
• Excellent organizational, presentation and interpersonal skills.