This role is responsible for creating digital marketing campaigns with engaging online content and implementing strategies. Additionally, the position entails the creation of end-to-end events for tenant engagement, covering budgeting, vendor sourcing, negotiations, and post-event evaluations.

Adecco is collaborating with a well-established property development company with over 20 years of experience in the market to hire an Assistant Marcom Manager for their team.

The Opportunity:

• Permanent role
• Working Location: Central
• Up to $5500 basic with AWS and VB

The Job:

• Planning digital marketing campaigns and manage contents posted on company’s website, email, and social media platforms
• Work closely with agencies to develop and produce engaging online content, such as monthly community e-newletters, clickbait, forums, videos, graphics, and blogs
• Implement strategies to drive traffic to company page by using tools such as Google Analytics, Google AdWords, and other relevant sites
• Create end-to-end programs and initiatives for tenant engagement, covering all aspects from budgeting and vendor sourcing to negotiations and post-event evaluations
• Oversee company communication materials, maintain corporate identity, and ensure consistent implementation of logos and templates across various platforms
• Foster positive stakeholder relationships through consistent communication, feedback sessions, and relationship-building initiatives, while addressing concerns and issues in a timely and effective manner.
• Evaluate the effectiveness of community engagement initiatives, events, and digital campaigns/communications using feedback and performance metrics.
• Maintaining accurate and correct information in various records for internal or shareholder analysis purposes.
• Other administrative duties that may be assigned from time to time.

The Talent:

• 3-5 years of relevant experience in a similar role
• Degree in Marketing, Mass Communications or other related field
• Experience in digital marketing and communications
• Proven organizational skills, adept at time management with keen attention to detail
• Good interpersonal and communication skills

Next Step:

• Prepare your updated resume
• Apply through this application or send your resume to [email protected] and in MS Word Copy
• All shortlisted candidates will be contacted

• Final Accounts with Sub-Contractors
• Project Claims to Developer
• Other relevant QS works that may be given by Management

Job Requirement

• 3 to 5 years of experience with Degree from relevant Universities or Diploma in Building / Quantity Surveying
• Skills: Contracts Administration, Quantity Surveying

Responsiblities

Under the supervision of qualified patent attorneys to perform the following:

• Drafting, filing, and prosecution of patent applications in Singapore, China, US, PCT and other countries;
• Patent portfolio management
• Freedom-To-Operate search and analysis;
• Patentability search and analysis;
• Patent document translation (for candidates proficient in a second language)

Requirement

• Engineering or Science Degree(s) preferably in the following fields: Mechanical Engineering / Electrical Engineering / Computer Science / Materials Science;
• With stronge interests and commitments in developing a career in the patent attorney profession;
• Able and willing to work independently and proactively and under pressure;
• Excellent communication skills both oral and written;
• Preferably fluent in both English and Chinese at a professional level, e.g., able to read and write technical documents in both languages;
• Working experience in relevant fields an addded advantage, e.g., in the IP service sector, R&D, Technical support, and/or manufacturing.

Responsibilities

• Preparing quotations, issuing tax invoices, submission of e-invoicing on client’s portal.
• Handling disbursement of expense claims procedure and documents
• Monitoring payment status and preparing statements of accounts to clients.
• Liaising with external consultants on month-end closing activities and prepare account booking documents
• Other ad hoc accounting duties as may be assigned from time to time

Requirements

• Minimum 3 years’ accounting experience
• Relevant educational backgrounds on accounting qualifications
• Proficient in MS Office / Excel and prior experience with accounting software
• Responsible, meticulous to details and committed to deadlines.
• Ability to work independently and in a team
• Experience in legal service sector preferred

• Handle full sets of accounts
• Prepare monthly finaicial and management reports within the stipulated timeline
• Ensure timely, complete and accurate recording of accounting entries
• Work closely with business units for smooth daily accounting operations
• Prepare cashflow statements and monthly bank reconciliation
• Perform proper intercompany transactions and reconciliation
• Prepare quarterly GST tax filing and XBRL submissions
• Prepare required schedules and reports for yearly audit and tax purpose
• Assist in annual budget and projections exervise
• Ensure compliance with financial policies and procedures
• Liaise with internal and external auditors, tax agents or authorities as required
• Asisst in any adhoc assignment and reporting, if required

Key Responsibilities

· Responsible for regular reports to lead consultant

· Responsible for day-to-day success of project execution

· Day-to-day management of the construction process

· Point of interface with lead consultant and client project teams

· Team leader for project delivery

· Sets quality benchmarks with the consultant and client team

· Establishes project execution plan (PEP) in conjunction with the Project Manager

· Conduct risk management and value engineering studies

· Responsible for achieving goals of quality time and cost

· Manages the construction process on site

· Oversee all HSE checks, reports and incidents

Pre-Construction Stage

· Visit site to evaluate site conditions.

· Develop the Construction Program with the Project Manager and Planner.

· Prepare Information Required Schedule with the Project Manager and Planner.

· Obtain approval of the Construction Program during the Design Brief Meeting.

· Raise Q&A Forms for queries and clarifications.

· Prepare Project Control Form for Start-Up Meeting.

· Attend Project Start-Up Meeting.

· Complete and distribute the Project Control Form.

· Participate in the procurement process and Trade Contractors selection.

· Liase with the Project Manager in the review of tender and contract documentation - identify contractual requirements.

· Over see any ISO issued forms are addressed and logged back to server

Construction Stage

· Effect site possession and agree site defects with building management.

· Prepare site establishment plan / Fire Egress and effect site establishment logistics.

· Manage the day-to-day progress of works on site and resolve all trade contractor – Building Facility Management co-ordination issues.

· Check all Method/Risk statements comply with the work scheduled and mitigating any Risks.

· Monitor and maintain progress and program. Ensures any delays to programmes are addressed and resolved immediately. Escalate any necessity for request of Extension of Time (EOT) to the Project Manager immediately.

· Manage design information. Monitor the Information Required Schedule. Manage Change Orders in conjunction with the Project Finance Manager.

· Ensure materials used are to spec and cross referenced to schedule and sample boards.

· Highlight and address design build ability issues with in construction drawings and shop drawings

· Monitor quality and trade contractor performance through supervision, regular inspection and snagging.

· Liase with the Project Manager to address all key issues as they arise.

· Monitor procurement to ensure it is progressed according to plan.

· Visit factory to check on off-site fabrication.

· Conduct and document all scheduled project meetings.

· Maintain proper records of drawings and documentation.

· Manage the day-to-day implementation of Health, Safety Environment and liase with the HSE Officer / Co-ordinator.

Completion Stage

· Prepare Completion Program with the Project Manager.

· Conduct final verification for all completed Trade Contractor's work.

· Complete Trade Contractors' Quality Audit.

· Conduct and complete progressive final snagging and defects clearance.

· Conduct cleanup for project handover.

· Conduct joint final inspection with client and consultant.

· Document and complete identified defects by client / consultant.

· Compile as built drawings and prepare Operations and Maintenance Manual (O&M) for issuance to client.

· Identify and rectify defects with building management. Apply for release of building deposit.

· Apply and obtain Certificate of Practical Completion with the Project Manager.

· Organise Delivery Services move-off site and co-ordinate project documentation with Construction Secretary for archival.

Post Completion

· Conduct to meet client with the consultant present for a walkover at the end of DLP to establish and agree on the list of defects if any.

· Liaise with the Project Manager to address all latest defects during DLP

Employees have a duty to take care of their own health and safety and that of others who may be affected by your actions at work. Employees must co-operate with employers and co-workers to help everyone meet their health and safety legal requirements.

Requirement:

· CEA RES licence is a must

· Drive licence is a must

· Good communication and interpersonal skill

· Driven to consistently and exceed goals by management

Responsibility:

· Prepare real estate documents

· Promote and market available properties

· Provide follow up new and existing clients

JOB RESPONSIBILITIES

• To manage day-to-day operation matters, including the inspection, identify building defects, manage, and supervise maintenance, including improvement works done by contractors.
• To assist the Centre Manager and/or Head of Department to call for tenders and source quotations for all repair and/or replacement works, which includes liaising with consultants and contractors.
• To handle occupiers’ fitting out works.
• Arrange and inspect the work for horticulture, pest control, security, cleaning, refuse, grease trap, car park and other operation maintenance works.
• Attend and follow up on enquiries from shop tenants, residents, and the public.
• Carry out enforcement actions for common property in accordance with Building Maintenance and Strata Management Act (BMSMA).
• Carry out duties and responsibilities as assigned by the Centre Manager and/or Head of Department as and when required.

JOB REQUIREMENTS

• Diploma in Facilities Management / Building Management or related discipline with relevant experience in shopping and residential complexes (preferably in managing strata-titled properties and certified Water Efficiency Manager)
• Working hours: Mon - Fri: 9 am to 6 pm and alternate Saturdays per month: 9 am to 1 pm.
• Must possess excellent communication skills, as the officer will have to communicate with occupiers of Lucky Plaza and the public as and when required.
• Clear knowledge of building systems.
• Proficient in Microsoft Office.

• To conduct business development functions through networks and contacts, government, and corporate clients accounts engagement to expand the facilities management business.
• To mobilize new contracts award and execute according to the contract specifications and requirements.
• To take overall charge within the Property to manage and execute the Contract through deployment of suitably trained and qualified staff to ensure smooth day-to-day FM operations and to carryout regular servicing and Preventive Maintenance (PM) works for the Facilities and systems, including new facilities and systems installed during the contract period and to ensure that all PM is updated.
• To Manage Project accounts including invoicing, Profit and Loss, Budgetary, projected revenue, and cost
• To submit monthly reports which include business development report, Profit & Loss Reports and Project Monthly reports.
• To ensure that Quality Assurance and quality control for Management, Maintenance and Operation of Facilities and systems and site safety management systems are put in place.
• To help Site Manager in the event of any emergency which may arise in the campus such as fire, burst water pipe, electrical outages, flooding, and other emergency exercise conducted by relevant authorities.
• To setup and review documentation library and Risk Assessment/ Standard Operating Procedure (SOP) Annually.
• To manage and monitor all sub-contractor’s performance and maintenance services to ensure quality and workflows are carried out in accordance with SOPs and procedures setup for the property.
• Ensuring all Workplace safety procedures are adhered to
• To carry out Monthly Safety Meeting and Inspection
• Any other Ad-hoc Assignments as assigned by Site Manager

Job Requirements

• Minimum Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute
• At least 8 years of relevant experiences in facilities management and business development portfolios.
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision
• Able to conduct market outreach and marketing
• Proactive and independent.
• Dynamic and multi-tasking capabilities.

Key responsibilities

 Interpret instructions and related information into meaningful work.

 Check and sign work orders and review work plan

 Plan & schedule labour, material and equipment efficiently and within set time frames.

 Maintain effective lines of communication between the implementation and execution functions.

 Maintain and enforce a safe working environment.

 Supervise in the planning, laying out, construction, repair and assembly of temporary and permanent buildings, additions, partitions and wood structures and fixtures .

 Plan and schedule work for the group ensuring proper distribution of assignments and adequate manning, space and facilities.

 Direct any rework or modification.

 Conduct periodic inspections, determine needs; establish and coordinate program schedules

 Ensure that all equipments are safely used.

 Coordinate and direct outside contractors and vendors as required.

 Perform other related duties incidental to the work described herein.

Roles & Responsibilities

1) To assist the Property Manager in the day-to-day mangement and maintenance of properties and in particular checking on works done by the appointed contractors and supporting staff.

2) To handle any complaints on maintenance matters brought up by the Technicians and to recommend proposals for rectification.

3) To conduct regular meeting with the servicing contractors.

4) To liaise with the subsidiary properietors/tenants and to co-ordinate with solicitors, consultants and contractors for any property and maintenance matters.

5) To ensure timely preparation of budget and to control the maintenance and operation expenditures.

6) To provide information on behalf of the Developer/MC as requested by the subsidiary proprietors.

7) To liaise with Government Authorities on any matters pertaining to building regulations.

8) To work closely with the Engineering Team to upkeep and troubleshoot any property maintenance challenges.

Requirements

1) Diploma in Building Maintenance & Management

2) At least 2 years of relevant experience

3) Knowledge of Building M&E operation.

4) Experience in MCST is preferred.

Location: Central

Responsibilities:

• Planning and supervision of the Comprehensive Management Program;
• Formulate maintenance procedure and policies and facility emergency plans
• Promote good relations with the stakeholders, such as the Authority staff, Landlord(s) etc.
• Liaise and coordinate with sub-contractors and ensure their maintenance works/service deliverables are completed on time and as per contract requirements and agreed KPIs.
• Submit proposal and project management services for Addition & Alteration (A&A) works; Improvements and/or Upgrading works; or Repair and Replacement works to the building, M&E Systems and facilities as and when required by the Authority.
• Manage projects and improvement works
• Advise the Authority on the compliance with all Fire Safety requirements and address any related queries.
• Prepare and justify for variation of works if any and to verify and certify all works completion.
• Ensure compliance to all statutory requirements
• Conduct regular meetings and submit monthly management reports including

Requirements:

• Degree in Building/Facilities/Estate Management/M&E Engineering from a recognized university with minimum 5 years of relevant working experience in Building/Facilities Management or with at least 10 years relevant working experience as Property Manager if without the required paper qualifications.
• A certified Fire Safety Manager

Job Responsibilities:

• Reporting to the MD of Facilities Management, the Business Development Director shall develop a growth strategy focused both on financial gain and customer satisfaction of Facilities Management (FM) business and relationships with potential customers and service partners, and to identify and develop new and existing business opportunities
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective client
• Tender Management – to conduct the entire process of tender administrations, competitive costing generation and tender submission management
• To collaborate with functional departments to generate write-up for effective and competitive FM tender and business proposals
• To generate FM business processes, SOPs and marketing plans into presentable write-up including tender proposals and submissions
• To conduct commercial negotiations with service partners and suppliers and to ensure the sub-contractors’ contracts administration for the FM projects are established
• To manage the transition of secured projects including deployment to site operations, mobilization of manpower, co-ordinating transition activities between clients and Company, reporting progress, procurement of suppliers and services, generate and establish SOPs and processes, recommending and implementing solutions, and contract management
• To enhance relationship with service partners and suppliers for the delivery of FM projects and businesses
• To work with operations team to mobilize new projects within timeline and budget, and to meet SLA and KPI established in the contract document

Job Requirements:

• Degree in Facilities Management, Estate Management, Building, Business or relevant related discipline from a recognized tertiary institute
• At least 8 years of relevant experiences in facilities management and business development portfolios with good track record of government and corporate clientele of facilities management tenders and RFPs
• Able to lead the team of BD independently with minimum supervision
• Proactive and independent.
• A team player with good interpersonal and communication skills
• Good organizational skills and attention to details
• Those with Fire Safety Manager (FSM) qualifications and/or Green Mark Facilities Manager (GMFM) or equivalent is an added advantage
• Good knowledge of Microsoft Office

Job Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction of Facilities Management (FM) business and relationships with potential customers and service partners, and to identify and develop new and existing business opportunities
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective client
• Tender Management – to conduct the entire process of tender administrations, competitive costing generation and tender submission management
• To collaborate with functional departments to generate write-up for effective and competitive FM tender and business proposals
• To generate FM business processes, SOPs and marketing plans into presentable write-up including tender proposals and submissions
• To conduct commercial negotiations with service partners and suppliers and to ensure the sub-contractors’ contracts administration for the FM projects are established
• To manage the transition of secured projects including deployment to site operations, mobilization of manpower, co-ordinating transition activities between clients and Company, reporting progress, procurement of suppliers and services, generate and establish SOPs and processes, recommending and implementing solutions, and contract management
• To enhance relationship with service partners and suppliers for the delivery of FM projects and businesses
• To mobilise new projects within timeline and budget, and to meet SLA and KPI established in the contract document

Requirements:

• Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute
• At least 8 years of relevant experiences in facilities management and business development portfolios.
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision
• Proactive and independent.
• Those with Fire Safety Manager (FSM) qualifications and/or Green Mark Facilities Manager (GMFM) or equivalent is an added advantage

Responsibilities:

As a member of the Facilities Management team at Paragon, your job scope includes the following:

• Assist the Facilities Management team in managing the operations and building maintenance
• To monitor term and adhoc maintenance contracts and assist in renewals
• Conduct regular inspections to ensure that the standards of housekeeping, security and M&E services are met
• Manage and monitor service vendors
• Oversee and manage carpark operations, including preparing of reports, managing season parking, refund and complimentary parking coupon
• Provide administration support including processing purchase orders and invoices, maintaining department files
• Submit insurance claims
• Assist in drafting of circulars to tenants and preparation of management reports

Requirements

• Min Diploma in relevant field
• 2 years experience, preferably in commercial facility management
• Team player with good communication and organization skills
• Proficient in MS Office
• Perform multiple tasks effectively
• Able to adapt and work in a fast-paced environment

As an IT Support Executive, you will be a part of the project team to support the IT Business Relationship Manager and Regional IT Team in successfully implementing IT systems to improve business efficiencies and be the leader in Proptech. The role requires the candidate to:

• Transform business needs into epic/user story and work with technical team to drive toward delivery.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely cross workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operation issues or queries.
• Supports delivery of project(s) through to initiation, requirement analysis, design, build, testing, implementation and closure
• Supporting business transition and helping to establish change, providing training and documenting user guides.

Requirements:

• Minimum 4 years of business analyst experience required.
• Experience in IT project implementation, Agile preferred.
• Experience on enterprise application platforms
• Excellent problem-solving skills with ability to navigate technology and organizational issues to complete project tasks
• Positive, collaborative and solution-oriented attitude
• Knowledge of Real Estate preferred
• Excellent knowledge on IT solutions, new technologies and understand technology trends
• Excellent written and communication skills. Strong organisational, interpersonal, and analytical skills.

If working in a dynamic and rewarding team environment appeals to you, then we want to hear from you.

Job Responsibilities:

• Supervise and lead a team of senior/building officers and contractors and liaise with other departments for daily building operations i.e. security, cleaning, carpark, pest control, building finishes and landscaping.
• Handle tenants complain/correspondence and attend meetings with service providers and tenants regularly.
• Establish and ensure good relationships with tenants by timely completion of tenant related matters, such as inspection, handing/taking over and defects management etc.
• Plan and implement routine/preventive maintenance programs/ad hoc upgrading projects and monitor progress of works including the fit-out work by the tenant contractors.
• Conducting regular site inspections to ensure the highest standard of housekeeping and security etc.
• Timely escalation to the Manager in the event of any incidents having an impact on KPIs/SLAs.
• Collaborate with internal counterparts to provide the highest standard of service to Tenants and to ensure smooth facilitation of company related events.
• Plan and coordinate events such as fire drills and all other exercises.
• Handle all documentation for the fit-out work from the start to completion of the work including Fire Safety Certificates (FSC), drawings and documentation.
• Assist Building Manager in drafting circulars to tenants, preparation of operation and budgets, monitor and track expenses closely within budget, monitor the progress of any on-going works.
• Verify invoices and claims by service providers. Keep track of all the operational, cyclical & capex expenses.
• Prepare, review, and implement operation and risk management procedures to improve productivity, efficiency, and work safety.
• Prepare incident/accident, lost and found reports in time of accidents and ensure proper filling.

Job Requirements:

• Diploma/Degree in Facilities related
• Min 4-5 years relevant working experience Knowledge in facilities management.
• Proficient in Microsoft Office
• A good team player with strong analytical, planning and interpersonal skills

Purpose of the Job:

To oversee the design approval process and resolve all related issues on restaurant builds and remodels.

Job Size:

The role initially covers the markets of Philippines, Malaysia, Singapore, Vietnam, Taiwan, Hong Kong, Cambodia, Brunei, Guam, Saipan, but market assignment may change from time to time according to the business needs.

This position will be based in Singapore with traveling when required.

MAKE A DIFFERENCE... with your role's responsibilities:

Major job functions include but not limited to:

• Review of all design submissions (both BOH & FOH) and strive for 100% design approval across all our markets;
• Collaboration with Ops & QA representatives to ensure cross functional resolution when needed;
• Support Design & Construction (D&C) Manager on BuildSmarter workshop preparation and tracking;
• Support D&C Manager on Energy Conservation Management program;
• Support D&C Manager on Building Green Initiative program;
• CAPEX analysis resulting in opportunities identification through monthly status report;
• Collaboration with internal cross-function teams and franchisees to drive restaurant (BOH/FOH) optimization;
• Generate content for bi-monthly D&C Newsletter and drive process;
• Prepare monthly Design Approval Status report;
• Flagging design risks/issues that may compromise the brand, food safety or health of crew;
• Participation in monthly design calls with our markets to track & update market pipeline; and
• Support D&C Manager in any other assignments as required within the D&C scope.

BE YOUR BEST SELF... with your top-notch qualifications:

The person must possess:

• Tertiary qualification in Interior Design with minimum 8 years of relevant experience in restaurant design
• Strong attention to details and good spatial skills;
• Clear written and verbal communication skills;
• Strong AutoCad, 3D Modeling, Microsoft Word, Excel, PowerPoint and Adobe Suites capabilities
• Ability to influence various levels of stakeholders, franchisee engagement experience is desirable
• Strong communicator and analytical skills
• Team player’s spirit

HAVE FUN... learning and thriving with a great support network:

• Reporting to D&C - Manager KFC Asia Central, the person in this position will interact mainly with:
• Operation & QA Managers at Yum!;
• Design leads of respective franchisees;
• Chief Operating Officer; and
• Chief Marketing Officer

READY TO START your Original journey? Click Apply now!

Please note that when applying for a position at KFC, we collect and store the personal data you have supplied for recruitment activity purposes only.

Job Responsibilities:

• Responsible for minor repair works and tenants/department needs
• Assist in annual fire drills, safety committee meetings and related fire safety issues in compliance
• Liaise with term contractors and tenants/ department on schedule of works and ensure minimum disruption;
• Daily facilities maintenance and notify property repair;
• Coordinate with the Facility Manager and/or Engineering teams in sustaining the best maintenance standards and practices on site;
• Attend, investigate and troubleshoot technical faults including recommend preventive and corrective action plans
• Inspect the whole office every day to ensure all office equipment work properly
• Ensure the day to day operations excellence for sites under your management and coordination
• Ensure set SLAs (Service Level Agreements) / KPIs (Key Performance Indicators) fulfilled;
• Ensure up to date information on the client Intranet
• Continuous Improvement implementation;
• Ensure compliance with building and statutory requirements/regulations
• Develop and implement a set of Standard Operating Procedures (SOP);
• Plan and source for quotation for repair, new and upgrading projects to improve the operations from time to time;
• Supervise technicians and contractors for repair/maintenance works;
• To prepare, track and monitor monthly maintenance schedule and compile FM monthly report for all services;
• Manage Work orders through a Computerised Maintenance Management System;
• Assigning, track and closing of daily working orders for ad hoc request and PPM activities;
• Track, manage and raise purchase orders requests;
• Must be able to response after office hours and weekends (for urgent alarm and incident)
• Conduct Building inspection to look out for any defects and draft out a report;
• Keep track of equipment licensing renewal;
• Ensure that QHSM inspection check are done in a timely manner
• Conduct Daily toolbox meeting with technician and cleaners
• Attend adhoc, weekly, monthly meeting with client
• Have basic knowledge and understanding of soft services
• Any other duties assigned by the Site Manager.

Job Requirements:

• Possess minimum Diploma in FM/Mechanical/Electrical/Building or equivalent with 3 years of experience.
• Outgoing and vocal with good communications skill.
• Excellent client management skills in a corporate environment and a strong team player.
• Proactive and independent.
• Dynamic and multi-tasking capabilities.
• Familiar with CMMS for work order management;
• Fire Safety Certificate would be an added advantage

Job Requirements:

• Proactively engage stakeholders to ensure that on site client’s expectations are met
• Build and develop effective client /stakeholder relationships across multiple levels of the organization;
• On-site key point of contact for Facilities in the client’s premises;
• Ensure effective communications and reporting to clients’ on operation matters;
• Evaluate service response time and analyse occupants’ service request trends and suggestions;
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user;
• Pro-actively develop and manage client /business unit relationships ensuring that the expected and consistent service levels are achieved across the sites
• Lead by example and groom the team in achieving maximum client satisfaction level
• Ensure delivery of contractual obligations in a corporate setting;
• Deliver sound client centric experience at the workplace;
• Analyze client service request trends and provide suggestions for improvement. Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Lead by example and groom the team in achieving maximum client satisfaction level;
• Preparing weekly, monthly facilities reports;
• Develop and review planned maintenance schedules with maintenance vendors;
• Ensure all Reactive Maintenance is completed as per the agreed timeframes.
• Ensure all Financial Management requirements are completed in a timely and accurate manner.
• Develop Site SOPs to ensure compliance and operations efficiency;
• Assist in the implementation of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
• Ensure critical operations and sites are identified across the sites.
• Establish HSSE plan for the account on site.
• Ensure disaster recovery and business continuity planning is implemented and maintained across the sites.
• Implement and ensure escalation procedures are in place and observed for incident and problem reporting.
• Have good knowledge of statutory legislations and requirements
• Managing work orders using a CMMS and analysing maintenance data;
• To conduct commercial negotiations with service partners and suppliers and to ensure the sub-contractors’ contracts administration for the FM projects are established;
• Develop annual Capex and Opex budgets
• Develop initiatives and strategies that lead to cost savings and service improvement
• Analyse financial data and contract model to generate savings for the account
• Review monthly financial reports including the preparation of accruals and variance.
• Prepare monthly management report.
• Assist in the budgeting and Recommit process including reviews with Key Account Manager
• To enhance relationship with service partners and suppliers for the delivery of FM projects and businesses;
• Evaluate the vendor procurement and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
• To support site operations including covering duties within the team where necessary;
• Actively encourage an environment that supports teamwork, cooperation & performance excellence across account. Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics. Develop a staff development program to ensure staff career progression;
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Mentor and enable Training & Development of team members
• Actively encourage an environment that drive teamwork, co-operation & performance excellence across the sites;
• Any other scope and roles as assigned by the reporting manager.

Job Requirements:

• Minimum Diploma in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute;
• At least 3 years of relevant experiences as a manager in facilities management in a corporate setting;
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision;
• Excellent client management skills in a corporate environment and a strong team player;
• Proactive and independent;
• Dynamic and multi-tasking capabilities;
• Familiar with CMMS for work order management;
• Fire Safety Manager Certificate.