Job Info:

• Salary: Basic from $2800 - $3500
• Working Hour: Monday - Friday (9am - 6pm)
• Location: Bendemeer MRT

Job Scope:

• Manage the full spectrum of accounts for the Salon/Clinic, ensuring accuracy and completeness
• Oversee daily cash operations and petty cash management, contributing to ongoing enhancements in cash management processes
• Process expenses, staff reimbursements, payments, and claims efficiently
• Generate timely and precise daily, weekly, and monthly sales reports.
• Maintain comprehensive stock records to ensure inventory completeness
• Reconcile Inter-Company Accounts to ensure accuracy in financial records
• Prepare schedules, post journals, and assist in the creation of financial reports
• Ensure compliance and timely submission of corporate and income tax filings
• Provide assistance and advice on financial management matters
• Collaborate with internal and external auditors, company secretary, tax agents, government associations, and other relevant entities concerning reporting issues
• Undertake any additional tasks or ad hoc duties as delegated by management

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Maha Industrial Solutions Division is looking for a Business Development Executive for business expansion in our Singapore HQ office.

The candidate will market and sell scientific & manufacturing equipment with the objective to drive business expansion, explores and targets business growth opportunities locally. You are the bridge between our team and customers who comes from a wide spectrum of industries such as Chemical, Food, Life Science, Research & Testing Laboratories, You will be the go-to person for the clients to facilitate their work in research, testing, etc with solutions and products that improve their productivity and outcomes.

General Responsibilities

• Identify new business opportunities aligned with the organization's overall market and growth strategy
• Build partnership with customers and maintain good customer rapport, knowing their operations well in order to value add with solutions
• Offer sales proposals to new and existing customers after identifying products which fits their needs and requirements.
• Provide technical demonstrations of products to potential customers.
• Maintain a high level of technical and sales competency in order to provide technical solutions when support is required from customers.
• Maintain accuracy and tracking of sales activities, sales leads, and opportunities.
• Quotes prices, delivery and commercial terms for sales opportunities obtained in accordance with the company policy.
• Prepare and report projected sales and margin when required.
• Organize and coordinate promotional activities.

Functional Skills And Knowledge

• Strong knowledge of Food Manufacturing Industry is a plus
• Strong product knowledge in Scientific Instrumentation and equipment
• Good background on laboratory/industries knowledge on chemical, food, petrochemical industries is a plus
• Have background selling colour spectrophotometers is a plus
• Have background selling optical microscopes is a plus

Education

• At least Bachelor’s in Biotechnology, Biomedical / Chemical Process Engineering, Chemistry, Biological Science or related Science Background
• Candidate with Diploma with more than 4 years of sales experience in scientific instrument and consumables business are also encouraged to apply.

Job Description & Requirements

• Server Administration, including scheduled server data backup
• Provide technical support solutions to users in the organization
• Performing first level troubleshooting
• Basic website design and maintenance
• Brochure/Banner design
• Marketing strategy
• Manage vendors

Requirements:

• Experience in Server administration, basic knowledge handling Business Premium Microsoft 365
• Able to edit basic HTML and c# code
• Knowledge of computer hardware, software, and OS (Windows)
• Knowledge of basic setup and configuration of devices such as firewall, switch, IP phones, wireless controller and access points

Advantages to have:

• Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals is a plus
• Knowledge in MS Dynamic CRM
• Basic knowledge of Photoshop, Illustrator & InDesign
• Mobile development

Reporting to Assistant General Manager, Feedstocks, this position is expected to support the procurement process and daily operation works to ensure supply continuity.

Responsibilities:

• Manage procurement process of petrochemical raw materials such as Propylene, Ethylene, Butene-1 and etc.
• Work with internal stakeholders to generate optimum allocation plans
• Determine procurement needs and ensure supply continuity to support daily operational works
• Maintain close working relationships with suppliers such as major oil and petrochemical companies and trading houses to ensure smooth pipeline, shipment delivery and cost controls
• Interact with suppliers and plant personnel to resolve supply/offtake issues
• Gather and analyze market information to forecast raw materials pricing data
• Support contract review and negotiations by reviewing contract drafts and provide recommendations where applicable
• Generate regular reports for sharing with stakeholders and prepare presentation materials for meetings whenever required
• Participate in new project discussion and execution
• Work with Headquarter functions for mutual information sharing

Requirements:

• Bachelor’s degree in Business or related discipline with at least 3 years of relevant experience in oil or chemical related industry preferred
• Self-motivated, resourceful, meticulous and ability to multi-task
• Possess strong planning, analytical and problem solving skills
• Good presentation, communication and negotiation skills
• Proficient in Microsoft Office applications
• Able to work overtime as and when required

• 5 days, Jurong, Transport provided
• 4 months contract, (Jan 24 till Apr 24),
• Basic salary: $3500 - $3700
• Able to start within short notice

Responsibilities:

• Manage recruitment cycle from posting advertisement to onboarding.
• Plan and execute orientation for new hires.
• Provide support for employment contract renewal and work pass administration.
• Facilitate exit clearance and interview for Resignees.
• Administer employees’ benefits.
• Any ad hoc duties as required.

Requirements:

• Familiar with computer & SAP
• Strong written & interpersonal skills
• Proactive individual with good planning & organizational skills

Interested applicants, please send your resume to [email protected]

Job Description

• Marine & Offshore industry
• Basic $2500 - $3500
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• 2 ways transport from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Responsible for full spectrum of purchasing process (sourcing, quotation enquiry, price negotiation, placement of orders and delivery arrangement).
• Data Entry of Purchase Orders (PO).
• Maintain accurate records of procurement activities, including contracts, purchase orders, and supplier performance.
• Sourcing suppliers and purchase electrical equipment, spare parts, and other electronic components.
• Ensure timely delivery of materials and services.
• Manage inventory levels to ensure adequate supply without excessive stockpiling and conduct stock take.
• Identify and implement opportunities for cost savings and process improvement in the procurement function.

Qualifications

• Min Diploma in business/ supply chain management or other related field.
• At least 1 year of experience in procurement/ purchasing.
• Knowledge with electrical will be an added advantage.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Job Descriptions:

• Involved in the full spectrum of Account Payable functions.
• Perform day to day verification and recording of accounts payable data.
• Supervise the work of the AP assistants.
• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted into the system.
• Review all invoices, billings and receipts.
• Monitor the ageing report and follow up promptly.
• Assist in audit and other tasks that are related to finance.
• Perform any others tasks that may be assigned to you from time to time by the Company

Job Requirements:

• Minimum Diploma in Accountancy with at least 2 years (Finance Executive) of relevant working experience
  Possess good interpersonal and communication skills, outgoing personality that enjoys working with people
• Matured personality with initiative and self-motivated
• A team player with strong sense of commitment and urgency to handle high volume of work in a fast-paced environment
• Meticulous, analytical and have a positive work attitude
• Proficient in MS Office applications, especially Excel

Responsibilities

To effectively manage the Marketing functions of assigned brands:

• Responsible for developing and executing marketing strategies and campaigns to achieve business objectives
• Leverage digital marketing media like social media (Tiktok, Instagram, Meta), websites and emails
• Liaising with various stakeholders like Sales, Ecommerce, Category, Creative & Design
• Copywriting and proofreading of marketing content in bilingual
• Optimize marketing spend and generate weekly reports
• Handle any ad-hoc marketing projects as assigned by RO

Requirements

• Degree in Marketing, Business or relevant studies
• Minimum 2 years of relevant marketing experience for B2C
• Hands-on knowledge of social media, WordPress, Google Ads, is preferred
• Excellent interpersonal and communication skills
• Creative, flexible with an eye for details

Job Info:

• Salary: Basic up to $3500 + Transport Allowance $100 + Shift Allowance $100 + AWS + VB
• Working Hour: 5.5 Days (Alt Sat);

1st shift: Monday to Friday (9am to 6pm; Saturday: 9am to 1pm)
2nd shift: Mon to Fri (1pm to 10pm; Sat: 1pm to 5pm)
3rd shift: Monday to Friday (3pm to 12am; Sat: 3pm to 7pm)

• Location: Changi Cargo Megaplex

Job Scope:

• Prepare essential documentation including Mawb, Hawb, Manifest, and COO
• Perform cargo labeling tasks
• Record cost and revenue data within the Kewill system
• Establish connections for customer EDI integration, if needed, in the Kewill system
• Provide customers with flight information and Proof of Delivery (POD) for Door-to-Door shipments
• Send pre-alert emails to destination stations as necessary
• Post pre-alerts from the Kewill system to respective destination stations
• Coordinate with destination stations to secure POD for Door-to-Door shipments
• Update mandatory milestones within the Kewill track and trace system
• Occasionally, assist with the lifting and shifting of cartons for cargo labeling
• Inspect physical cargo to determine if any repacking is necessary
• Occasionally, travel to customer locations or alternate work sites
• Follow up with carriers and co-loaders for potential off-loading situations

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

- Responsible in operating/managing/planning of insurance claim
- Liaise with Workshop Manager on insurance claim repairs
- Handle customer's entire claim process of claim/accident reports
- Drafting of letters and registration of new claims
- Liaise with insurance companies on claims

Requirement:

- Singapore citizen of PR only
- At least 3 years claims handling experience in motor vehicle insurance claims
- Diploma or certificate in general insurance will be a plus

Job Description

Sales and Business Development:

• Identify, target, and engage potential clients and customers.
• Develop and maintain a robust sales pipeline.
• Meet and exceed sales targets and revenue goals.
• Negotiate and close sales deals.
• Provide product knowledge and information to customers.
• Collaborate with the sales team to achieve overall sales objectives.
• Marketing and Promotion:
• Build and maintain strong relationships with existing clients.
• Provide excellent customer service, addressing inquiries and concerns promptly.
• Follow up with clients to ensure satisfaction and gather feedback.
• Anticipate and meet customer needs, providing tailored solutions.
• Sales Reporting and Analysis:
• Maintain accurate and up-to-date sales record.
• Prepare regular sales reports and forecasts.
• Analyze sales data to identify trends and areas for improvement.
• Use data-driven insights to refine marketing and sales strategies.

Qualifications:

• Proven experience in sales and marketing, with a successful track record.
• Strong communication and interpersonal skills.
• Excellent negotiation and presentation skills.
• Familiarity with marketing tools and software.
• Results-oriented and self-motivated.
• Knowledge of the Singaporean market and business environment is a plus.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career growth and development.
• Team-oriented and collaborative work environment

For consideration, kindly submit your CV by clicking “APPLY NOW”

Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R23118077 | Spencer Lee

Key Responsibilities:

• Assist to manage / supervise the work of subordinate staff to provide microbiological and biological testing services to ensure successful performance and timely delivery of the study results
• Develop and validate new test methodologies
• Review test data and prepare test reports
• Handle enquiries and quotation as well as interface with customers on sample submissions, job status, technical matters
• Ensure compliance with laboratory quality management (ISO 17025, OECD GLP and GMP) and safety guidelines
• Ensure staff competency for the testing services
• Review and develop SOP
• Perform CAPA for non-conformance in laboratory
• Oversee the proper upkeep and maintenance of test equipment and instruments

Key Requirements:

• Minimum a Degree in Microbiology, Biological Sciences or related disciplines
• Preferably 3-5 years of work experience in Microbiological Testing laboratories
• Familiarity with ISO 17025 quality management system and OECD GLP & GMP quality system would be advantageous
• Results and service-oriented individual who possesses initiative and good communication skills
• A proactive team player but with the ability to work independently in challenging projects and timelines
• Enthusiastic and resourceful with a "can-do" attitude

Job Summary:

· Salary details: Up to 3.5k

Working time: 7.45am to 5.18pm (normal day Mon – Fri)

· Location of work: Tuas Crescent

· Key Company Benefits: AWS, VB, Flexi Leave

Job Responsibilities:

1. Create and Maintain Production schedules to ensure company goals are achieved and that deadlines are met.

2. Managing multiple simultaneous production schedules.

3. Collaborate with other departments, include purchasing, engineering and logistics, to work on outsourcing cost, equipment maintenance schedule and delivery arrangement.

4. Optimizing production workflow and performance.

5. Liaise with External vendor on any outsource jobs, monitor jobs ensure it met the required

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

- Handle export sales and cold calling

- Handle all import and export requirement

- Arranging for shipment, documents related to export

- Assist in processing and follow-up on export shipment

- have experience in export field and documents including shipping documents, regulations,etc

5.5 days work week

alt sat

Tuas- company transport in West.

- Handling Shipping documents (Import & Export)

- Handling of paper work submission to customers,etc

- Follow up with enquiry and shipment booking

- Familiar with export & shipping documents

- Good with computer

- Experience with shipping documents

5.5 days alt sat work week

Company transport : lakeside mrt

Responsibilities:

• Create multimedia (audio/video/photo) content for internal and external use on all our marketing platforms.

Pre-production

• Conceptualize and propose fresh and creative video ideas for improved engagement alongside the social media team
• Script, and storyboard to form a clear narrative for content ideas
• Manage production schedule, timelines, arrange props, logistics, and coordinate with internal stakeholders to ensure smooth execution

Production

• Art-direct and execute videography/photography shoot.

Post-production

• Edit projects using available footages, stock visuals, audio, and effects
• Organise systematic archives and backups
• Perform other production-related duties not limited to organisational projects and initiatives as assigned and when required.
• Work independently or collaboratively with other content producers and creative team members, as well as part of the social media team to establish project deliverables.

Requirements:

• Diploma/Degree in Media/Communications, or equivalent work experience in video or film production.
• Familiarity with operating professional cameras, lighting & audio gear, and support equipment.
• Creative, good eye for aesthetic standards and meticulous.
• Post-production includes digital video editing, still and motion graphics design, and video compression for multiple delivery platforms.
• Proficient in Adobe Creative applications (Premiere Pro, Photoshop, After Effects, Lightroom).
• Able to prioritise, multi-task and work under tight deadlines in a fast-paced environment.
• Meticulous about the details, ensuring the quality and accuracy of deliverables prior to submission.
• Always looking at the latest social media trends.
• Strong communication skills and a passion for storytelling.
• Knowledge and experience in motion graphics is a plus.
• Experience working in a corporate environment and/or hospitality or tourism industry will be a plus.
• Must be willing to work irregular hours, weekends and public holidays adhering to content production schedule

Job Description

• Prepare delivery orders, packing list and invoices to ensure a smooth delivery.
• Maintain contact with delivery drivers and to report any breakdown to supervisor for contingency plan.
• Assist to plan and coordinate delivery schedules of drivers.
• Perform data entry and maintain department records.
• Establish and maintain a good filing system of documents.
• Assist in the warehousing functions.
• Housekeep and ensure returned inventory are in clean and mint condition.

Requirements

• ‘O’ Levels.
• Prior working experience in a catering company.
• Proficient in Microsoft Office.
• Independent and self-motivated individual with positive attitude.
• Able to work under pressure and a good team player.
• Able to work in a fast-paced environment.
• Able to work on weekends & public holidays.
• Willing to work long hours especially during festive seasons.
• Willing to work in a warehouse environment.

Responsibilities

· Be current and knowledgeable in HR legislations, Employment Act and Employment of Foreign Manpower Act.

· To administer compliance, control and educate stakeholders on HR policies and legislations.

· Support in manpower planning.

· Administer, collate, tabulate data and manage target setting and performance appraisal alongside with functional heads.

· Support Employee Relations initiative to foster team cohesion, teamwork and productivity.

· Manage on-boarding program and off-boarding program.

· Demonstrated experience in Payroll.

· Engage in dormitory Planning to optimize dormitory occupancy for operational efficiency and cost effectiveness.

· Investigate and resolve disciplinary issues and grievances.

· Define and maintain current and accurate data for compliance and operation efficiency.

· Prepare essential documents and letters.

· Tabulate and generate relevant reports for management and relevant authorities for decision making.

· Process Annual Leave, Home Leave and etc.

· Support the implementation of change initiatives and projects to advance HR best practices from time to time.

Knowledge, Skills and Abilities Required

· Diploma/Degree

· Minimum of 3 years of relevant experience in human resource management

· Excellent interpersonal and people management skills

· Effective in both verbal and written communication

*Salary range will be shared if candidates are shortlisted

We pride ourselves as an equal opportunity employer and adopt fair employment practices wherever we operate. All information received will be kept strictly confidential and used only for employment-related purpose. We regret that only shortlisted candidates will be notified.

Job Description:

The duties of the Property Executive shall include but not limited to the following:

a) Supervise workers on maintenance matters, service facilities, conservancy work and others.

b) Manage the day-to-day permit to work system;

c) manage emergency and ad-hoc repairs, breakdowns, and troubleshooting. Provide technical support and attendance where necessary and act as an authorised person. Manage and act as the co-ordination point between the Main Contractor and the client;

d) manage customer service-related issues, ensure proper response and action items with customers (any tenants or members of public) are closed in a timely and professional manner;

e) Co-ordinate, manage and monitor all corrective and preventive maintenance programmes.

f) Attend to complaints and feedback from tenants.

g) Investigate and report tenancy infringements by tenants.

h) Assist in all surveys required by the client.

i) Attend to any other matter as assigned from time to time.

Job Requirements

· Minimum Diploma in Building or Facilities disciplines from a recognised tertiary establishment (with M&E background is preferred)

· At least three (3) years of relevant working experience.

· Able to commit to staggering shift work (44 hours per week).

Job Responsibilities

3.1 Daily visits to assigned retail outlets and various locations as necessary.

3.2 Work closely with retailer/store personnel to ensure on-shelf stock replenishment.

3.3 Collaborate with marketing team to set up promotional displays.

3.4 Provide regular reports on sales performance, stock level and any issues or opportunities identified.

3.5 Monitor and report on the competitive environment of our products.

3.6 Assist in food sampling and in-store activations where needed.

3.7 Any other ad-hoc duties as required.

3.8 Experience in Supermarket Retail

Roles & Responsibilities

Job Description:

-To proactively research on the internet, industry directories, newspaper, personal contacts to obtain potential client leads to follow up with cold calling, electronic emails, and appointment setting, attending major targeted events where potential clients are attending/exhibiting.

-To ensure new client revenue growth, growing revenue with current client, upsell additional business products/services.

- To drive profit by selling products/service types with the agreed minimum targeted gross profit margins.

- To sell new products/services in accordance with the Company strategy and direction.

- To act with integrity to help create a delighted customer experience and develop the Company’s recognition.

- To manage and update the inventory system and perform regular inventory checks.

- To work with operations team to manage the flow of goods or services to clients.

- To prepare and deliver appropriate presentations on products/services and coordinate with the Service Team to ensure the availability of stock for sales and demonstrations.

- To issue quotations, purchase orders and invoices to clients and prepare meeting minutes. To organize documents and paperwork and maintain a proper filing system.

- Five-day work week, Medical & Dental insurance.

- A fast-growing company

-Any other duties as assigned by the management.

Primary Objectives of Position:

Ensure products are in compliance with regulatory requirements and provide technical support to stakeholders pertaining to regulatory affairs.

Major Responsibilities:

1. Monitor, update and maintain global food additives / flavouring related legislatons and regulatory requirements.
2. Maintain & support and liaise with certification bodies in the renewal and new applications of products or raw materials religious certifications such as Halal & Kosher Certificates.
3. Provide assistance regulatory compliance audit actitivites.
4. Provide technical support pertaining to regulatory affairs:

• Advise internal stakeholders on the compliance and suitability in accordance with food / additive/ flavouring legislations on day-to-day enquiries/ new projects
• Analyse and update the suitability of new ingredients introduced for projects.
• Manage and provide support to internal/ external stakeholders on products’ technical enquiries/questionnaires/ forms through online portal or emails.
• Administer the provision of products’ declarations and questionnaires in accordance with company policies and best practices.

Required Skills:

• Degree/Diploma in Food Science / Food Technology, Chemistry or equivalent
• Meticulous, detailed and organized
• Well verse in Microsoft environment (MS Office – Word, Excel, PowerPoint, 365 etc.)
• Good understanding of the global framework of Food Laws & Regulations
• Good communication and coordination skills with high attention to details
• Analytical and abreast of new policy changes pertaining to regulatory affairs
• Basic understanding of halal / kosher requirements
• Demonstrated commitment and understanding of food safety and quality principles

Other information:

- Working days is from Monday to Friday, 8:30am - 5:30pm

- Frequent transport services from/to Lakeside MRT and Office

Responsibilities

• To lead a team in providing academic administration and service delivery in the School. Oversees and implement academic planning and services, career and internship, as well as student affairs in general. The remit of this role includes undergraduate education, postgraduate education and Continuing Education and Training (CET). The incumbent reports to the Chair of the School, and indirectly reports to the Academic Affairs Director of the College through a matrix reporting structure.
• Working in collaboration with Associate Chairs to drive the achievement of university’s education KPIs at the School.
• Lead a team of academic administrators in the school with the responsibility to supervise and coach team members for delivering quality services, provide guidance and training to team members. Develop domain knowledge in the teams and minimize the impact of staff transition on service delivery.
• Responsible for the day-to-day operations in academic administration which include admission outreach and assessment, onboarding and orientation of students, course registration, course approval, credit transfer, exams, leave of absence.
• Responsible for the day-to-day operations in student management which include student enquiries, care and support.
• Responsible for collection of operational data and information and provide analysis or reports to support school and college management in decision making.
• Engagement with key stakeholders which include faculty appointment holders, faculty, students and their parents, colleagues from college, central offices.
• Ability to identify key operational issues and escalate issues that require attention of the school’s management for academic input or decision making with regards to students’ candidature or fulfilment of degrees.
• Streamline work processes and implement new processes to improve efficiency and effectiveness of service delivery. Support the roll out of the student management system and ensure staff are adequately trained to utilize the system functionalities.
• Responsible for the launch and management of new ADM Graduate and Continuing Education programs.

Requirements

• To have at least 10 years of experience preferably in the tertiary education sector.
• To possess experience in managing academic matters such as matriculation, course enrolment, candidature and student status, examination, academic results and graduation.
• To have strong project management skill.
• To possess strong interpersonal and communication skills and the ability to work effectively with a diverse community and engage various stakeholders.
• To have some experience in leading, coaching, and motivating large teams.

Role Summary

You will play a crucial role in enhancing the online presence and engagement of the hotel through strategic social media marketing efforts. This role involves creating and curating compelling content, managing social media platforms, and fostering meaningful connections with the hotel's audience to drive brand awareness and customer loyalty.

Job Responsibilities:

• Develop engaging and visually appealing social media content, including posts, stories, and multimedia, that showcase the hotel's offerings, services, and experiences.
• Maintain and update various social media accounts, ensuring consistent branding, accurate information, and timely responses to comments and messages.
• Interact with followers, responding to comments and inquiries, fostering a sense of community, and leveraging engagement opportunities to promote the hotel's amenities.
• Assist in planning and executing social media campaigns, contests, and promotions to increase engagement, attract new customers, and drive bookings.
• Monitor social media performance metrics, track user engagement, and provide regular reports to evaluate the effectiveness of strategies and suggest improvements.

Job Requirements:

• Minimum a Degree or Diploma in Marketing or Communication Studies
• Strong understanding of popular social media platforms, trends, and best practices.
• Ability to create compelling visual and written content that resonates with the hotel's target audience.
• Excellent written and verbal communication skills to engage with online audiences effectively.
• Strong organizational skills and attention to detail to maintain consistent branding and accurate information.
• Possess the drive for excellence and self-motivation to work independently in a highly dynamic environment
• Able to effectively implement creative ideas and solutions, multi-task and meet deadlines
• Team player, eager to learn

The Executive, One-Stop is at the forefront of addressing student enquiries through diverse channels including in-person interactions at the counter, emails, and hotline. This dynamic role requires extensive engagement with students and stakeholders to swiftly resolve queries and ensure a seamless experience. The position plays a pivotal role in elevating the overall student experience, fostering a positive and supportive environment.

Responsibilities:

• Handles 2-3 portfolios within the One-Stop including matric card collection, lost and found processes, letter of certification and certificate handover processes.
• Respond to student enquiries through diverse channels including in-person at counter and emails.
• Covers phone duty when required.
• Cultivate positive relationships with students and various stakeholders, ensuring a seamless resolution to student queries.
• Provide exceptional customer service by proactively addressing concerns and offering comprehensive assistance.
• Collaborate with cross-functional teams to enhance overall student satisfaction and contribute to a vibrant campus community.
• Elevate our knowledge base by meticulously updating knowledge articles.
• Upkeep the existing Standard Operating Procedures and proposes revision where required.
• Propose process improvement through streamline or automation.
• Schedule and participate in meetings with different stakeholders
• Ad-hoc projects and tasks assigned.

Requirements:

• Minimally Diploma in any discipline, preferably with prior experience in customer service
• Proficient in Microsoft Office/other software
• Genuine passion for delivering outstanding customer experiences, empathy, and a customer-centric mindset
• Strong analytical and proactive problem-solving skills with a quick decision-making ability
• Strong interpersonal skills for building positive relationships, effective collaboration, and a commitment to a strong teamwork
• Flexibility to adapt to changing priorities, thrive in a dynamic environment, and handle multiple tasks
• Efficient time management skills, prioritization, and meeting deadlines
• Comfortable in navigating digital platforms including customer service software, CRM systems, and other systems used for transaction and operation
• Maintaining a professional demeanor, commitment to confidentiality, and adherence to company policies