Duties & Responsibilities:

· Assist and support operations team in creating and maintaining daily bus schedules

· Coordinate and manage bus drivers to ensure they meet their required performance standards

· Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

· Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests

· Collaborate with other team members to meet or exceed service standards

· Build relationship with customers

· Support with daily administrative work

· Any other ad-hoc duties as assigned

Requirements:

· Diploma in Business Administration or equivalent (with or without experience)

· Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)

· Proficient in using Microsoft Office (Word & Excel)

· Proactive, independent, meticulous and organised

· Customer-oriented with good communication and problem-solving skills

· Familiar with Singapore roads

· Class 3 driving license required

Only shortlisted applicants will be contacted.

Duties & Responsibilities:

· Assist and support operations team in creating and maintaining daily bus schedules

· Coordinate and manage bus drivers to ensure they meet their required performance standards

· Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

· Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests

· Collaborate with other team members to meet or exceed service standards

· Build relationship with customers

· Support with daily administrative work

· Any other ad-hoc duties as assigned

Requirements:

· Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)

· Proficient in using Microsoft Office (Word & Excel)

· Proactive, independent, meticulous and organised

· Customer-oriented with good communication and problem-solving skills

· Familiar with Singapore roads

· Class 3 driving license required

Only shortlisted applicants will be contacted.

Duties & Responsibilities:

· Assist and support operations team in creating and maintaining daily bus schedules

· Coordinate and manage bus drivers to ensure they meet their required performance standards

· Keep detailed records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions are taken.

· Liaise and follow-up with customers to ensure that appropriate actions were taken on customers' requests

· Collaborate with other team members to meet or exceed service standards

· Build relationship with customers

· Support with daily administrative work

· Any other ad-hoc duties as assigned

Requirements:

· Bilingual in English and Mandarin (to speak with both English and Chinese speaking drivers)

· Proficient in using Microsoft Office (Word & Excel)

· Proactive, independent, meticulous and organised

· Customer-oriented with good communication and problem-solving skills

· Familiar with Singapore roads

· Class 3 driving license required

Only shortlisted applicants will be contacted.

4.1 Vendor & Partner Management:

1. Coordinate and maintain healthy relationships with vendors (SEO and e-commerce service providers, e-commerce partners, etc.).

2. Monitor performance and ensure service delivery aligns with company objectives and goals.

3. Negotiate contracts or agreements when necessary.

4.2 SEO & Digital Marketing:

1. Create content and coordinate with service provider to enhance search engine rankings.

2. Assist in monitoring to evaluate effectiveness.

3. Analise effectiveness and adjust strategies accordingly to maximize ROI.

4.3 Website Management:

1. Create content and coordinate with service provider to ensure website usability and optimization.

2. Manage website analytics and reporting to ensure tracking tools are properly implemented.

3. Ensure performance, functionality and content updates are able to support objectives set.

4.4 E-commerce Operations:

1. Create content and coordinate with service provider to ensure e-commerce smooth operations.

2. Monitor and optimize e-commerce KPIs; i.e. conversion rates, sales performance, etc..

3. Ensure performance, functionality and updates of e-commerce platforms.

4.5 Content Management & Copywriting:

1. Create content &/or manage content strategy to ensure alignment with brand voice and marketing goal.

2. Ensure content is optimized for SEO and user experience across digital platforms.

4.6 Digital Analytics & Reporting:

1. Generate / manage periodical reports on KPIs in traffic, engagement, conversions and revenue.

2. Adjust digital strategies with data insights.

4.7 Compliance & Security:

1. Ensure digital platforms comply with legal and regulatory requirements (i.e. PDPA).

2. Safeguard digital assets and customer data.

4.8 Crisis Management:

1. Develop and implement crisis management strategies for digital platforms; i.e. website downtime).

2. Coordinate with relevant parties to resolve issues timely and minimize negative impact.

4.9 Other relevant marketing operations:

1. Customer experience and user journey optimization to ensure seamless navigation and conversion paths.

2. Develop and implement long-term digital strategies that align with overall business objectives.

3. Lead &/or manage offline marketing activities, i.e. trade show and road show.

4. Manage design and printing of packaging material to ensure regulatory compliance in labelling

What is business development?

Business development deals with the operational and strategic development of a company. This involves discovering and developing new business areas or new products so that the company can expand.

A business development manager (BDM) is responsible for ensuring that development and implementation in this area are carried out consistently and successfully. As a business developer, you're constantly on the hunt for new ways to develop your company.

The aim is for future customers to be satisfied overall with the company and its products. And turnover increases as a result.

What are the tasks of a business developer?

What does a business developer do? Basically, everything revolves around figuring out how to advance a company in a future-oriented way and how to help it to grow.

This might involve asking questions like:

· Where should the company be within a certain period of time (e.g. in 2 years)?

· Which customers and/or partners do we need to achieve our goals?

This means there are certain tasks that a business developer regularly has to take care of in a company:

· Develop new business areas, sales markets and products. This includes new customers and partners.

· Make forecasts to identify future trends.

· Create business plans and strategies.

· Identify and secure new market shares. Place the resulting new products on the market.

· Develop existing business areas.

· Carry out monitoring and reporting.

· Perform competitor analysis.

Important requirements and expertise of a business developer

If you're interested in business development and want to find a job in this area, you need to meet some requirements and have certain expertise in order to start applying for vacancies:

· There are no specific degree programmes in business development. But you can specialise in business development as part of some MBAs or similar master's degrees.

· Business developers are used in all sectors and are desperately sought after. This is especially true in industries that are constantly on the lookout for new innovations and technologies.

· BDMs are particularly in demand in the fields of technology and science:

· Mechanical engineering

· Telecommunications

· Pharmaceuticals

· IT

· Chemistry

· Biotechnology

Job scope

· Formulate strategic direction of a category; understand customer needs and stay current with market trends and competition.

· Analyze performance on a weekly basis and drive improvements in a category

· Manage suppliers; build mutually beneficial partnerships and negotiate trading terms and event support.

· Optimize site merchandising of a category: understand the market trend, improve search and discoverability.

· Pricing & Promotions; execute storewide and category-specific promotions and events.

· Support Marketing & Advertising activities to promote category awareness and visibility.

· Work with buyer team to ensure appropriate availability of the product.

Pre-Requisites

· 2-5 years of experience in merchandising

· An effective negotiator, able to understand and influence stakeholders.

· Organized and efficient time management; able to juggle multiple priorities and deliverables.

· Good team player; verbal and written communication skills.

· Capable of working independently

To expedite on your application, please include the following information in your resume:

· Personal particular

· Education background

· Work experiences in point forms

· Reason(s) for leaving

· Current and Expected Salary

· Date of Availability / Notice Period

What is business development?

Business development deals with the operational and strategic development of a company. This involves discovering and developing new business areas or new products so that the company can expand.

A business development manager (BDM) is responsible for ensuring that development and implementation in this area are carried out consistently and successfully. As a business developer, you're constantly on the hunt for new ways to develop your company.

The aim is for future customers to be satisfied overall with the company and its products. And turnover increases as a result.

What are the tasks of a business developer?

What does a business developer do? Basically, everything revolves around figuring out how to advance a company in a future-oriented way and how to help it to grow.

This might involve asking questions like:

· Where should the company be within a certain period of time (e.g. in 2 years)?

· Which customers and/or partners do we need to achieve our goals?

This means there are certain tasks that a business developer regularly has to take care of in a company:

· Develop new business areas, sales markets and products. This includes new customers and partners.

· Make forecasts to identify future trends.

· Create business plans and strategies.

· Identify and secure new market shares. Place the resulting new products on the market.

· Develop existing business areas.

· Carry out monitoring and reporting.

· Perform competitor analysis.

Important requirements and expertise of a business developer

If you're interested in business development and want to find a job in this area, you need to meet some requirements and have certain expertise in order to start applying for vacancies:

· There are no specific degree programmes in business development. But you can specialise in business development as part of some MBAs or similar master's degrees.

· Business developers are used in all sectors and are desperately sought after. This is especially true in industries that are constantly on the lookout for new innovations and technologies.

· BDMs are particularly in demand in the fields of technology and science:

· Mechanical engineering

· Telecommunications

· Pharmaceuticals

· IT

· Chemistry

· Biotechnology

What is business development?

Business development deals with the operational and strategic development of a company. This involves discovering and developing new business areas or new products so that the company can expand.

A business development manager (BDM) is responsible for ensuring that development and implementation in this area are carried out consistently and successfully. As a business developer, you're constantly on the hunt for new ways to develop your company.

The aim is for future customers to be satisfied overall with the company and its products. And turnover increases as a result.

What are the tasks of a business developer?

What does a business developer do? Basically, everything revolves around figuring out how to advance a company in a future-oriented way and how to help it to grow.

This might involve asking questions like:

· Where should the company be within a certain period of time (e.g. in 2 years)?

· Which customers and/or partners do we need to achieve our goals?

This means there are certain tasks that a business developer regularly has to take care of in a company:

· Develop new business areas, sales markets and products. This includes new customers and partners.

· Make forecasts to identify future trends.

· Create business plans and strategies.

· Identify and secure new market shares. Place the resulting new products on the market.

· Develop existing business areas.

· Carry out monitoring and reporting.

· Perform competitor analysis.

Important requirements and expertise of a business developer

If you're interested in business development and want to find a job in this area, you need to meet some requirements and have certain expertise in order to start applying for vacancies:

· There are no specific degree programmes in business development. But you can specialise in business development as part of some MBAs or similar master's degrees.

· Business developers are used in all sectors and are desperately sought after. This is especially true in industries that are constantly on the lookout for new innovations and technologies.

· BDMs are particularly in demand in the fields of technology and science:

· Mechanical engineering

· Telecommunications

· Pharmaceuticals

· IT

· Chemistry

· Biotechnology

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Job Description

Seeking a detail-oriented and organized individual to join our growing team. You will play a key role in maintaining the accuracy and integrity of our financial records, while also providing administrative support for smooth operations.

Responsibilities:

Accounting:

• Maintain full set of accounts including GL, AP, AR, FA and intercompany transactions
• Perform monthly bank reconciliations and balance sheet schedules.
• Prepare journal entries, balance sheet reconciliations and analysis (including bank reconciliation, inter-company reconciliation)
• Prepare monthly, quarterly and annual financial statements.
• Assist in handling Quarterly GST reporting and submission and other IRAS submissions: ECI and Tax computation
• Enter financial data into the company's accounting system (Oracle Netsuite)
• Collaborate with other departments to ensure financial transparency and accuracy.

Administrative:

• Manage and process employee expense claims using Infotech HR software
• Answer phones and emails efficiently.
• Maintain accurate and organized financial records, including scanning/filing invoices, receipts, and other supporting documentation.

Requirements
- Education: Diploma or degree in Accounting, Finance, or a related field.
- Experience: 2 years of experience in an accounting or finance role is preferred.
- Technical Skills: Proficiency in Microsoft Office (Excel, Word) and accounting software (e.g., Oracle Netsuite).
- Attention to Detail: Strong organizational skills and attention to detail are essential.
- Communication: Good written and verbal communication skills.
- Team Player: Ability to work collaboratively with the finance team and other departments.

Additional Competencies
- Time management and ability to meet deadlines.
- Problem-solving skills and proactive attitude.
- Integrity and discretion in handling confidential information.

Job Description

We are seeking a motivated and results-driven Sales Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for farming sales, managing client relationships, and achieving sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with retailers.
• Meet clients satisfaction and loyalty and Identify and address clients needs and concerns
• ⁠Provide excellent clients support and resolve issues.
• Work closely with the marketing team to develop effective sales and marketing strategies and ensure sales and marketing alignment to drive revenue growth
• Maintain accurate records of sales activities, clients interactions, and market feedback
• Stay informed on industry trends and collaborate with internal teams.
• Review sales performance and identify business opportunities
• Execute and evaluate pre-sales and post-sales promotion strategies
• Develop and build up effective relationship with key clients
• Work and liaise closely with assigned retailers for sales/promotion activities/pricing and inventory
• Monitor and analyze competitors’ activities

Qualifications:

• Class 3/3A Driving license required
• Minimum GCE 'O' level certificate
• 1+ years in sales or key account management (B2B preferred)
• Strong communication and negotiation skills
• Bilingual in English and Mandarin to effectively serve our Mandarin-speaking customers.
• Proficient in Microsoft Excel

What We Offer:

• Company vehicle + cash card + season parking, and fuel expenses
• Competitive salary and performance-based commission (Basic + Incentive + Commission)
• Quarter and Annual Top up Incentives
• Career development opportunities

Job Scope:

• Support various work teams with administrative requests such as managing of invoices processing and tracking.
• Assist in purchasing and tracking of stock orders.
• Maintain stock of office supplies and order as needed.
• Responsible for answering & directing phone calls, greeting & coordinating appointments, scheduling & facilitating on- or off-site consultations and meetings.

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level, Professional Certificate/NiTEC in any field.
  
• Required language(s): English
• No work experience required.
• Required Skill(s): Microsoft Office
• Preferably Entry Level specialized in Clerical/Administrative Support or equivalent.

If you thrive in support functions and fit the role of an Administrative Executive, you would be the one that we are looking for. We will be happy to notify the shortlisted candidates.

Thank you for applying.

Responsibilities

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

Requirements

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills
• Strong numerical sense and analytical mind would be an advantage
• A good team player and able to work well in fast-paced environment
• Candidates with good experience will be considered for higher (senior) position. Remuneration will be reviewed accordingly.

Job Description

We are seeking a motivated and results-driven Sales Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for farming sales, managing client relationships, and achieving sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with retailers.
• Meet clients satisfaction and loyalty and Identify and address clients needs and concerns
• ⁠Provide excellent clients support and resolve issues.
• Work closely with the marketing team to develop effective sales and marketing strategies and ensure sales and marketing alignment to drive revenue growth
• Maintain accurate records of sales activities, clients interactions, and market feedback
• Stay informed on industry trends and collaborate with internal teams.
• Review sales performance and identify business opportunities
• Execute and evaluate pre-sales and post-sales promotion strategies
• Develop and build up effective relationship with key clients
• Work and liaise closely with assigned retailers for sales/promotion activities/pricing and inventory
• Monitor and analyze competitors’ activities

Qualifications:

• Class 3/3A Driving license required
• Minimum GCE 'O' level certificate
• 1+ years in sales or key account management (B2B preferred)
• Strong communication and negotiation skills
• Bilingual in English and Mandarin to effectively serve our Mandarin-speaking customers.
• Proficient in Microsoft Excel

What We Offer:

• Company vehicle + cash card + season parking, and fuel expenses
• Competitive salary and performance-based commission (Basic + Incentive + Commission)
• Quarter and Annual Top up Incentives
• Career development opportunities

Job Highlights

• Opportunities for career advancement within company
• Comprehensive On-the-job Training for all candidates
• Good remuneration and extra allowance may be provided

Job Description

Responsibilities

• Take charge of on-site supervision and measurements
• Be responsible in ensuring smooth and efficiency in all jobs' operations
• Co-ordinate daily activities of workers’ duties and to ensure that they are well performed and executed
• Resolve site problems proactively and proficiently in a timely manner; Seek advice from Project Manager when required
• Assist in day to day functions and provide support to the Operation Department
• Any other duties assigned by management

Requirements

• Independent and self-disciplined to complete tasks assigned within deadlines
• Good team player and able to work well in fast-paced environment
• On-job Training will be provided with guidance and learning support
• (Bonus) Candidates with valid Class 3 Driving License and at least 1 year of driving experience will be considered with higher remuneration

More Information

• No work experience required; On-job Training will be provided with guidance and learning support
• Office Location: North - Nordcom II Building, 2 Gambas Cres, #01-10, S757044
• Working hours: 5.5 day work week (Mon to Sat, half-day on Sat)

• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

Responsibilities

• Perform incoming/ outgoing / in process quality checks and control
• Perform daily inspection on sanitation, hygiene, food safety and quality aspects to ensure good manufacturing and good hygiene practise at work.
• Conduct routine microbial and shelf life testing
• Provide production staff training in GMP, GHP, and CCP.
• Endure adherence to SFA requirements and ISO&HACCP documents are properly carried out
• Develop and recommend improvements of facilities, equipments and procedures to enhance safety, quality and efficiency
• Handle internal/ external audit and liaise with SFA for import and export inspection
• Any other ad hoc duties as assigned.

Requirement:

• Candidate must possess at least Diploma, equivalent or above in Food Science
• Bilingual in English and Chinese to liaise suppliers from China
• Preferably 1 year(s) of working experience in the related field is required for this position.
• Knowledge in food safety & quality audits will be an advantage
• Able to work independently, self-motivated, initiative and able to communicate effectively with all levels

As a Customer Support Executive at Act of Love Pte Ltd, you will be the primary point of contact for families and clients seeking our services. Your role will involve providing compassionate and professional support, guiding clients through funeral arrangements, and ensuring their needs are met with care and respect during difficult times. You will handle administrative tasks and assist with operational aspects to ensure smooth delivery of services.

Key Responsibilities

• Client Support: Attend to client inquiries via phone, email, and in person with empathy and professionalism.
• Funeral Arrangements: Assist families in planning funeral services, including explaining options for embalming, cremation, burial, and other related services.
• Administrative Duties: Maintain accurate records of client interactions, funeral arrangements, and payment details.
• Documentation: Help clients complete necessary paperwork and ensure compliance with regulations and internal policies.
• Coordination: Liaise with internal teams, such as operations and logistics, to ensure timely and smooth execution of funeral services.
• Service Excellence: Provide exceptional customer service and ensure that clients' needs are met throughout the entire process.
• Crisis Management: Respond promptly and calmly to any issues or concerns raised by clients, offering appropriate solutions.
• Follow-up: Maintain communication with clients post-service to provide any additional support as needed.

Qualifications & Skills

• Minimum Education: N-Level or equivalent.
• Communication Skills: Strong verbal and written communication skills in English and other languages (a plus).
• Empathy: Ability to engage with clients in a compassionate, respectful, and patient manner.
• Organization: Strong organizational skills with the ability to handle multiple tasks efficiently.
• Customer Service: Experience in customer service is preferred, with the ability to manage client relations with sensitivity.
• Team Player: Ability to work well within a team environment and collaborate effectively with other departments.
• Attention to Detail: Ensure all arrangements and documentation are handled accurately and promptly.
• Basic IT Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to use scheduling and CRM software.

Additional Requirements

• Availability to work on weekends and public holidays as required.
• A calm demeanor and emotional resilience to handle sensitive and difficult situations.
• Willingness to attend to clients' needs at various locations, including funeral homes and cemeteries.

What We Offer

• A supportive and respectful work environment.
• Opportunities for professional growth and development.
• Competitive remuneration package with benefits.

Job Description

· Perform duties in various sections of the company’s operations

· Acquire knowledge of the company’s outlet operation by rotating in each position;

· Oversee stock management and coordinate supply orders

· Acknowledge and achieve performance goals and objectives defined by management.

· Monitor and foster service quality and customer satisfaction

· Ensure outlet and equipment are in working condition

· Achieved sales target and KPIs given by the management

· Provide timely communications to internal and external stakeholders

· Perform ad-hoc duties as assigned by your superior.

Job Requirements:

· Strong communication, interpersonal and management skills

· Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;

· Successful applicants will have the opportunity to assign assignments at oversea branches.

Roles & Responsibilities

Job Description

· Perform duties in various sections of the company’s operations

· Acquire knowledge of the company’s outlet operation by rotating in each position;

· Oversee stock management and coordinate supply orders

· Acknowledge and achieve performance goals and objectives defined by management.

· Monitor and foster service quality and customer satisfaction

· Ensure outlet and equipment are in working condition

· Achieved sales target and KPIs given by the management

· Provide timely communications to internal and external stakeholders

· Perform ad-hoc duties as assigned by your superior.

Job Requirements:

· Strong communication, interpersonal and management skills

· Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent;

· Successful applicants will have the opportunity to assign assignments at oversea branches.

• In charge of developing and implementing sales and marketing strategy in assigned territories / sales channel including marketing initiatives, business development opportunities as well as new market entry plan, analysis, budget and timeline
• Pro-actively innovate and respond to market needs
• Build knowledge of the market in terms of new product development, market potential & size, key players, consumption patterns, etc.
• Manage and build relationships with customers
• Enable negotiations regarding price variations, customer specification and promotional mechanisms
• Participate in local and/or global trade shows and exhibitions to promote brand awareness

Job Requirements:

• Degree or Diploma in Marketing / Business / Management or equivalent
• Possess a positive attitude with high level of self-motivation and determination
• Good interpersonal skills and able to interface with all levels, internally and externally in a professional and responsive manner
• Strong in customer relationship management and networking
• Proficiency in presentation is an essential requirement
• Good command of English and Mandarin (to liaise with Mandarin speaking associates)
• Willingness to travel as and when required
• Experience in Business Development in FMCG, F&B or Hospitality sector is a bonus

Only shortlisted candidates will be notified by the HR department.

An Operation Executive is a professional responsible for managing and overseeing various aspects of the operations within a company or organization.

1. Operational Planning and Strategy: Developing and implementing operational plans and strategies to achieve organizational goals. This involves coordinating with different departments to ensure seamless operations.
2. Process Improvement: Analyzing current operational processes and identifying areas for improvement. This can include streamlining workflows, reducing costs, and enhancing efficiency.
3. Resource Management: Managing resources such as personnel, equipment, and materials to ensure they are used efficiently and effectively. This can also involve scheduling and allocating tasks to meet deadlines.
4. Compliance and Quality Control: Ensuring that operations comply with industry standards, regulations, and company policies. Implementing quality control measures to maintain high standards of product or service delivery.
5. Performance Monitoring: Monitoring the performance of operational processes and making adjustments as necessary. This includes tracking key performance indicators (KPIs) and generating reports for management.
6. Problem-Solving: Addressing operational issues and troubleshooting problems as they arise. This requires quick thinking and effective decision-making skills.
7. Communication and Coordination: Acting as a liaison between different departments, teams, and external stakeholders to ensure clear communication and coordination of activities.
8. Budget Management: Assisting in the preparation and management of budgets for operational activities. This includes monitoring expenses and ensuring that operations stay within budget.
9. Customer Service: Ensuring that customer service operations run smoothly and efficiently, addressing customer concerns, and improving service delivery.
10. Technology Utilization: Implementing and utilizing technology to improve operational processes.

Required Skills and Qualifications:

• Education: A high school diploma or equivalent is typically required; a bachelor's degree in business administration or a related field can be advantageous.
• Experience: Previous experience in an administrative or operations role is often preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Communication Skills: Strong written and verbal communication skills.
• Organizational Skills: Excellent time management, attention to detail, and multitasking abilities.
• Problem-Solving Skills: Ability to identify issues and develop effective solutions.
• Interpersonal Skills: Ability to work well with others and build relationships.

An Operation Executive is a professional responsible for managing and overseeing various aspects of the operations within a company or organization.

1. Operational Planning and Strategy: Developing and implementing operational plans and strategies to achieve organizational goals. This involves coordinating with different departments to ensure seamless operations.
2. Process Improvement: Analyzing current operational processes and identifying areas for improvement. This can include streamlining workflows, reducing costs, and enhancing efficiency.
3. Resource Management: Managing resources such as personnel, equipment, and materials to ensure they are used efficiently and effectively. This can also involve scheduling and allocating tasks to meet deadlines.
4. Compliance and Quality Control: Ensuring that operations comply with industry standards, regulations, and company policies. Implementing quality control measures to maintain high standards of product or service delivery.
5. Performance Monitoring: Monitoring the performance of operational processes and making adjustments as necessary. This includes tracking key performance indicators (KPIs) and generating reports for management.
6. Problem-Solving: Addressing operational issues and troubleshooting problems as they arise. This requires quick thinking and effective decision-making skills.
7. Communication and Coordination: Acting as a liaison between different departments, teams, and external stakeholders to ensure clear communication and coordination of activities.
8. Budget Management: Assisting in the preparation and management of budgets for operational activities. This includes monitoring expenses and ensuring that operations stay within budget.
9. Customer Service: Ensuring that customer service operations run smoothly and efficiently, addressing customer concerns, and improving service delivery.
10. Technology Utilization: Implementing and utilizing technology to improve operational processes,

Minimum 1 to 2 years’ experience in a Sales function, preferably in a food-related environment.

Responsibilities:

• Generate leads and prospect potential clients through various channels, including cold calling, networking, and referrals.
• Identify and pursue new business opportunities.
• Build and maintain relationships with clients and provide exceptional customer service.
• Negotiate contracts and pricing with clients.
• Collaborate with the event planning and catering teams to ensure client needs are met.
• Achieve sales targets and performance metrics.
• Provide regular sales reports to the Sales Manager.
• Stay up-to-date on industry trends and competition.
• Attend industry events and networking opportunities to promote the company.

Experience:

Minimum 1 to 2 years’ experience in a Sales function, preferably in a food-related environment.

Education:

Diploma or Degree in Marketing, Communications or Business.

The Job

This role is responsible for overseeing Programme Services and Afterlife Care of our elderly beneficairies.

RESPONSIBILITES

• Possess a thorough understanding of Charity’s programs and services.
• When necessary, liaise with relevant bodies to arrange for the member's last rites.
• Create, maintain, and update accurate case files and database of each Afterlife Care members
• Conduct home assessments for potential Afterlife Care members
• Handling of Afterlife Care walk-in or telephone enquiries.
• Following up with cases reported from the hotline or referral from government agencies.
• Explore avenues for the expansion of the Afterlife Care external parties.
• Implement community outreach programs and new projects of eldercare
• Organise and facilitate an elderly befriending program.
• Conduct periodic case reviews and ensure proper documentation
• Refer and coordinate care services, ensuring adequate support to Afterlife Care members.
• Adopt a case management approach when working with beneficiaries, i.e., network with other agencies/specialists to provide multidisciplinary assessments and monitor beneficiaries.
• Prepare monthly reports on the progress of the Afterlife Care programme(s).
• Ad-hoc assistance in the Charity’s events

Requirements

• Minimum Diploma in Social Work or related disciplines
• Prior experience in Social Service setting is preferred
• Able to engage, assess, and provide intervention independently for care plans
• Knowledge of eldercare services, regulations, and practices.
• Ability to work independently.
• Compassion, empathy, and a genuine interest in elder care and charity work
• Proficient in MS Office Applications
• Able to work on some evenings and weekends as needed
• Bilingual in English and Mandarin. Ability to speak dialects will be an advantage