• Perform day-to day accounting function and able to maintain full sets of accounts with proper records and schedules.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger.
• Manage procurement processes, including record keeping and ensure compliance to organisation’s policies and processes.
• Ensure budget holders provide procurement plans in a timely manner and work closely with them to plan and initiate procurement.
• Ensure that procurement needs for the team and payment for invoices are properly carried out and processed respectively according to CMSG’s procedures and guidelines.
• Conduct reviews, recommend and implement KPIs, SOPs, etc to improve work efficiency and effectiveness to achieve better procurement outcome, contract management and corporate governance.
• Manage and coordinate internal and external audits to ensure timely response to the auditor and follow-up by the team.
• Assist in contract management and office administration.

Requirements

• Diploma or Degree in Accountancy/Business
• Preferably at least 3 years of relevant experience in procurement and office admin.
• Working experience in public sector and charities would be advantageous.
• Preferably with working knowledge of accounting software in Xero and MS Office applications.

- Overseeing and manage daily operation of the shop

- Deploy manpower and ensure the employees are in stations

- Check the work done by the employee are up to standard

- Conducting training to upgrade employee

- Generate sales reports, payroll, bank deposits

- Maintaining inventory and order supplies

- Handling complaints

- Recruiting, training and motivating employee

- Resolving problems between the employees

Requirement:

- able to work on weekends

- patient & easygoing personality

Job Description:

To effectively manage & produce the digital video content and live streaming activities in line with the overall digital marketing and content strategies.

• Collaborate and work closely with the design, marketing teams to develop and refine the content strategy, ensuring alignment with overall business goals and audience preferences

• Produce high-quality written and visual content, including articles, blog posts, social media updates, videos, infographics, and more

• Edit and proofread content to ensure accuracy, clarity, and adherence to brand guidelines

• Craft content that resonates with our target audience, driving engagement, interactions, and conversions across various platforms

• Implement best practices for SEO to enhance the discoverability and visibility of our content in search engines

• Analyze content performance metrics and make data-driven recommendations to optimize strategies and tactics

• Be responsible for the creation of video content for all brand portfolios

• Liaise with key stakeholders in creation of engaging videos for social media, websites, Youtube and digital display

• Strategize and implement live streaming productions, coordinate closely with hosts and ensuring a smooth and professional presentation

• Manage the end-to-end videography production process from concept, moodboard, set design, scripting, to filming and post-productions

• Stay up-to-date with industry trends, competitor activities, and emerging content formats to inform content strategy

• Provide detailed weekly and monthly reports, showcasing results, trends and actionable insights

• Lead and manage domestic and overseas team and providing training to overseas team and freelancers

• Undertake special projects and other tasks as assigned by superiors

Requirements

• Diploma in Digital Film, Motion Design, Broadcast Media, Videography or relevant study

• At least 1 year of relevant experiences, preferably with past portfolios in food and FMCG

• Competent knowledge of Adobe Premiere Pro and After Effects

• Comfortable with working on food photography will be a bonus

• Experience in handling video production equipment like as video camera, audio recorder, lighting, etc.

The Manager (CTE-CTO) shall have sufficient professional experience to fulfill a specialist role in contributing to the development of the clinical trial program at NCCS. The Manager shall also assist the Senior Manager / Principal Clinical Research Coordinator (PCRC) to plan and manage the operations of the Clinical Trials Office (CTO) of the Division of Clinical Trials & Epidemiological Sciences (CTE).

The Manager has to ensure that clinical trials are performed in accordance with applicable guidelines such as the protocol, Good Clinical Practice (GCP) Guidelines, all applicable regulatory requirements and the Clinical Trials office’ Standard Operating Procedures.

Major Duties And Responsibilities (90%)

• Obtain sufficient information from study protocols and industry sponsors, obtain costings from relevant divisions/departments involved and assist in budget drafting for studies. Negotiate with the sponsors on the pricing and the type or number of patient assessments to be included in the budget.
• Assist Senior Manager / Principal Clinical Research Coordinator (PCRC) to create training plan for CTE-CTO. The Manager shall be involved in the training of staff and recommend staff for external courses. The Manager will monitor the progress and outcome of training to ensure competency, obtain feedback and ensure documentation of all training provided.
• Assist to ensure proper supervision of staff and operations of CTE-CTO. This includes monitoring of individual work progress and providing assistance whenever necessary, solving and giving advice on problems associated with procedures, communications, teamwork or working relations with other departments, time management, limited resources etc.
• Assist in ensuring that CTE-CTO has sufficient Standard Operating Procedures (SOPs) to guide its operations. The Manager shall write SOPs or supervise the drafting of SOPs for CTE-CTO.

Minor Duties And Responsibilities (10%)

• The Manager may be involved in drafting and reviewing of department P&Ps.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Requirements:

• A recognised degree, with at least 10 – 15 years of relevant healthcare or research setting.
• Possess breadth of knowledge and experience in relevant research regulations (HBRA, Health Products and Medicines Act) and Good Clinical Practice.
• Strong communication skills, good EQ, strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous and responsive with excellent communication and writing skills.

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)

Why Join Us?

• Awarded with Great Place to Work
• Central Location
• Attractive compensation package
• Flexi Benefits
• Medical benefits
• Birthday leave
• Trainings for career development

Job Description

We are expanding regionally and are looking for motivated talents to join us. Grow your potential with us.

• Actively seek out new sales opportunities
• Maintain and build good rapport new/existing customer relationships
• Responsible for the entire sales cycle from prospecting to closing
• Achieving sales target and resulting in gross margin contribution
• Present, promote company's value and services to existing and new customers
• Establish, develop and maintain excellent working relationships with existing and potential customers
• Establish good partnerships with global electronics traders and manufacturers
• Identify and developing business potentials in new market segments
• Contacting prospective customers through all mediums including phone call, email, etc

Job Requirements

• Diploma/Degree in Business, Sales & Marketing, Communications or related discipline
• At least 1 or 2 years of sales experience in Semiconductor Industry
• Some experience in B2B sales would be an added advantage
• Ability to thrive in a fast-paced environment and drive for results
• Highly motivated and positive mindset
• Excellent communication and negotiation skill

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities and Tasks

STRATEGIC PROGRAM/PROJECT MANAGEMENT

• Understand short-term and long-term goals within OCT and the Network, and how they relate to company goals. Assist in driving program and project goals across the Network using common methods and metrics. Prioritize and align Program project portfolios with network goals, program metric targets, and across departments and sites
• Recruit required SME and appropriate team members for each project utilizing the portfolio process where required
• Drive accountability through clear communication, informal feedback, effective project management and appropriate use of metrics
• Be responsible for partnering in the identification of opportunities for improvement in key performance indicators, leading teams in the innovation of solutions to achieve success
• Lead global, cross-functional initiatives or enabling projects that support OCT and Company objectives
• Works with Program and Speed Execution Alignment Team (SEAL) Manager to clarify and drive project objectives to deliver the project value to the Program
• Work with peers and functional managers to agree on a common direction for global initiatives and strategic projects
• Develops metrics for benchmarking project performance. Identify and share BKM’s for program and project success
• Mentor worldwide project managers and provide assistance as needed to enable success
• Drive continuous improvement of OPMO, Network, and Micron portfolio, program, and project methodologies and processes

TACTICAL PROJECT LEADERSHIP

• Clearly outline project goals for each employee or department and how they impact or support Fab Leadership Team (FLT) or Corporate Initiatives
• Facilitate the definition of project missions, objectives, key tasks, as well as time and financial resource requirements. Provide yourself as a “conduit” between the Micron Manufacturing facilities and cross functional projects as required
• Work with project members to establish aggressive but achievable goals
• Develop benchmarks and frameworks to monitor project progress, risks, and change; and take corrective or proactive steps when necessary
• Work with the Fabs, PMO office, and the Central team to define, develop and maintain systems that allow for program and project success
• Understand and communicate to appropriate Micron members the project status, risks, change requests and requirements for completion
• Act as an advocate for business process improvements; and engineer solutions for business problems related to the project while meeting objectives

COMMUNICATION

• Maintain a strong and open relationship with peer group and appropriate managers in other functional areas. Communicate and respond to issues in a timely manner
• Demonstrates ability to give effective presentations to both small and large groups on project updates and new initiative proposals
• Periodically follows up with management team to ensure area goals are being met and get assistance in the removal of any obstacles that are preventing their completion. Uses all available resources to manage the successful completion of goals (including resources outside of the area)
• Ensure members have well documented update on area issues and projects update on a regular basis
• Provide updates both internal to the group, as well as all Fabs. Updates should show progress against the timelines
• Schedule meetings as required with your peer groups and update on areas performance, changes in Management decisions
• Develop external relationships to achieve new ideas and procedures to keep pace with Industry standards and methods
• Demonstrate cultural sensitivity - Show respect for different cultures and languages; learn to pronounce names correctly; speak English slowly and clearly when interacting with non-native English speakers; invite feedback to ensure others understand
• Use conference call etiquette and enforce it during all meetings

TRAINING & DEVELOPMENT

• As new business processes are developed ensure training is provided and work with the training group to assist in development of training materials as required
• Develop clear successors within your group and coach/mentor to develop skills needed as a successor
• Work with Network Partners to ensure training needs are met.

SAFETY

• Maintain safe working environment!

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

What You'll Do

• Sell AnyMind’s tech solution to the client by introducing the Company’s product based on client needs; key focus on AnyMind's Pokkt - Mobile Ad Tech Offering
• Setting up, building and growing new business. Extensive network and relationships with key direct clients and agencies in SG
• Consistently deliver individual sales targets every month
• Focus on market development and creating incremental revenue sources from new clients
• Develop a strong understanding of the client’s business and make a digital marketing plan by liaising with internal teams such as strategic planning & creative
• Strike effective conversations, find need gaps, and get briefs for campaigns from direct and agency clients
• Establishing sales strategies & action plans to win new clients to achieve targets
• Screening potential business deals by analyzing the situation, understanding the client's needs and collaborating with other function teams to respond effectively with a plan of how to meet these.
• Identify new areas of growth and upsell opportunities between client's needs and POKKT products Offering.

Who You Are

• Robust experience of 3 to 5 years in digital media sales having exposure with digital publishers or network dealing in display/ mobile/ video and Programmtic advertising
• Experienced in Ad-tech or media agency with in-depth knowledge and profound expertise in the industry.
• Strong understanding of industry trends, technologies, and pricing models for display/ mobile/ video platforms and programmtic advertising
• Proven communication, presentation, and sales skills with a knack for consultative selling
• Proven record of strategic development of client base
• Excellent relationships and networking with media fraternity such as advertisers and agency planners/ buyers
• Eligible to work in Singapore without the need for company sponsorship/visa

Job Purpose

You will attend to phone enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The job

- Attend to enquiries and requests from phone calls in a professional and prompt manner.

- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

- Ensure effective and timely follow-up as promised to customers.

- Alert management of issues and concerns that require escalation for complete resolution.

- Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

- Work closely with stakeholders on the service request requirements.

- Deliver service requests within stipulated service standards.

- Undertake projects or other responsibilities as assigned.

Job Requirement:

- Min ’A’ Levels or Diploma holder with relevant working experience.

- Good interpersonal and communication skills.

- Proficient in written and conversational English. Mother Tongue will be advantageous to support non-English speaking customers.

- Possess a pleasant and cheerful disposition.

- Meticulous and detailed-oriented.

- High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team.

Interested applicants, please email your resume to Alicia Fong Yee

Email: [email protected]

CEI Reg No: R1104594

EA Licence No: 99C4599

Location: East of Singapore

Work Week : 5 Days

Tech Guru meets Sales Ace: Craft solutions, win customers, drive growth.

Imagine this: You're a technical wizard who can design cutting-edge solutions for complex problems. You're also a sales ace who can articulate the value of those solutions to anyone, from engineers to CEOs. And you're passionate about building strong relationships and exceeding targets.

If that sounds like you, then this job is for you!

Here's your chance to:

Become the go-to person for complex technical solutions:

• Design KVM & display systems, demo proof-of-concepts, and ensure customer needs are met.
• Turn inquiries into deals: Manage requests for proposals, collaborate with sales teams, and close projects that make a real impact.
• Champion innovative products: Advocate for cutting-edge solutions to partners, customers, and industry consultants.
• Stay ahead of the curve: Track market trends, understand competitor offerings, and identify new business opportunities.

Be a global ambassador:

Support events, present solutions, and position the company for regional success.

To thrive in this role, you'll need:

• A techie's brain and a salesperson's heart
• Degree in IT/related field + 5 years' experience in presales/technical roles.
• KVM & IP mastery: Deep understanding of KVM PTP, TCP/IP switching, and digital signal routing.
• Solutions architect extraordinaire: Expertise in designing tech solutions for complex environments like command-and-control rooms.
• Bridge between tech and sales: Passion for both technical mastery and customer success.
• Communication champion: Fluent English & another language, presentation & demonstration skills.
• Results-oriented: Track record of exceeding targets and building win-win partnerships.
• Travel warrior: Open to regional travel to support partners and customers.

Ready to combine your tech brilliance with sales savvy?

Join us and build a winning career!

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following informations:

• Personal Particulars (with short residence address)
• Education
• Work experiences (period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R1102556

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

· Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.

· Dispense medicine when needed

· Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.

· Retrieve medication from inventory.

· Create prescription labels and put them on prescription containers.

· Place medication into prescription containers.

· Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.

· Assist with maintaining the Pharmacy department by keeping it clean and in order.

· Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.

Requirements

· Min Dip / Deg in Pharmaceutical Science / Pharmaceutical Chemistry / Other relevant certification

· Meticulous and a team player

· Good communication skills

· Knowledge of MS Word, Excel

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Summary: We are seeking a dynamic and technically adept Assistant Sales Manager to join our sales team. The Assistant Sales Manager will play a pivotal role in driving sales growth, building and maintaining strong customer relationships, and providing technical support to project teams and project coordinators.

Key Responsibilities:

Sales Strategy Development: Collaborate with the Sales Manager/Sales Director to develop sales strategies, set targets, and create action plans to achieve and exceed sales goals.

Sales Team Support: Provide support and guidance to the sales team, including training, coaching, and motivation to ensure they meet their targets.

Technical Expertise: Utilize strong technical knowledge of our physical security products and systems to support project teams and project coordinators in designing, implementing, and troubleshooting security solutions.

Customer Relationship Management: Build and maintain strong relationships with key customers, understand their security needs, and recommend suitable solutions. Provide technical consultation during the sales process.

Market Research: Stay updated on industry trends, market developments, and competitor activities to identify opportunities and threats.

Sales Presentations: Prepare and deliver compelling sales presentations to potential clients, emphasizing the technical aspects of our products and services.

Lead Generation: Generate leads through various channels, including networking, cold calling, and digital marketing initiatives.

Technical Support: Collaborate with project teams to ensure the successful execution of security projects, including technical design, installation, and troubleshooting.

Sales Reporting: Maintain accurate sales records, track progress towards targets, and provide regular reports to the Sales Manager.

Proposal and Contract Management: Assist in preparing technical proposals, contracts, and pricing negotiations in collaboration with the Sales Manager.

Customer Feedback: Gather customer feedback and insights to continuously improve our products and services.

Qualifications:

Diploma/Bachelor's degree in engineering fields

Proven experience in sales, with a track record of meeting or exceeding sales targets.

Strong technical knowledge of physical security systems and solutions.

Excellent leadership, interpersonal, and communication skills.

Proficient in Microsoft Office Suite.

Ability to work independently and as part of a team.

Job Description

• Handle rate inqueries from customers and overseas agents
• Prepare airfreight and seafreight quotation
• Follow-ups with customers for feedback & approval on shipment arrangement
• Work closely with operations teams for bookings
• Monitor shipment movement when necessary
• Prepare monthly tariff for FCL & LCL
• Involve in tender
• Monthly KPI report
• Others ad-hoc task when assigned

Requirement

• Diploma/Degree in Supply Chain and Logistics
• 2-3 years working experiences in Freight Forwarder/Seafreight/Shipping
• Knowledge in shipping documentation and carriers is a must.
• Good knowledge in Dangerous Goods & documentation
• Previously with Logistics Customer service experiences would be an advantages

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

The restaurant manager oversee the successful running of a managing staff, monitoring customer satisfaction, and ensuring that all food items are delivered with service in mind.

You will be responsible for

• Reviews the work of subordinates to ensure that established procedures and policies are followed.
• Inspects the service area daily to ensure the hygiene of these areas.
• Ensure that all materials and equipment are in compliance with departmental standards.
• Communicates effectively with the kitchen and other key departments.
• Analyses the training needs of the restaurant.
• Develops training programs for staff and trainees together with the training department. Evaluates training results.
• Reviews, coaches and evaluates staff performance and periodically..
• Rewards outstanding performers and take disciplinary action as and when necessary.
• Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
• Ensure the standards, policies and procedures of the hotel are adhered to by the rank and file staff.
• Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.
• Maintains complete knowledge of Micros and Manual system procedures, daily house count arrivals/departures, VIPs, scheduled in-house group activities, locations and times, correct maintenance and use of the equipment and all department policies/service procedures.
• Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.
• Assists outlet staff as and when required.
• Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.
• Completes work orders for maintenance repair and submits to Maintenance
• Performs any other duties as may be assigned from time to time by the Management.

Requirements:

• 3 years of F&B experience, preferably in a Restaurant / Cafe setting
• Experience in the hotel industry is desirable but not essential
• Able to work on a shift rotation basis
• Passion for guest satisfaction

Our client is an European MNC in Manufacturing and MRO Industry. Due to their current expansion plan, they are looking for a HR & Finance Manager to join their HR and Finance Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of HR & Finance Manager:

• Lead financial closing and analysis.
• Work with external partners (banks, auditors) and prepare financial reports.
• Manage taxes and payments.
• Guide the team and support the managing director in financial matters.
• Handle all HR processes, from recruitment to development and administration.
• Collaborate on local and global HR initiatives.
• Assist with training and development.
• Act as a liaison with government agencies and external legal counsel when needed.
• Any other adhoc duties as assigned.

Requirements:

• Degree in Accountancy or related
• At least 5 years relevant experience with both Finance and HR functions
• Experience in Manufacturing / MRO Industry is an added advantage
• Knowledge of Swiss GAAP, Singapore labour law, IFRS and Singapore Tax

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

We seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.

The Job

• Attend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
• Guide subscribers on digital publications
• Handle email correspondences
• Manage customer relationship through effective follow-up and appropriate resolutions
• Able to interact with customers on digital support channels in a professional and timely manner

Job Requirements

• Diploma with one year of customer service experience preferably in a call centre environment
• Good interpersonal and communication skills
• Able to converse in Mandarin with our Chinese speaking subscribers
• Able to work under pressure and in a fast paced environment
• Familiar with social media channels and platforms (such as Facebook, Twitter, chat bots).
• Tech savvy, creative thinking and resilient
• Passionate about customer service

Working hours

• Monday to Friday, 8.30am to 6pm. Overtime may be required on weekdays during the subscription drive.
• Required to work on Saturday or Sunday from 8am to 12.30pm (approximately 3 times in 8 weeks)

Kindly send applications / referrals to [email protected]

Key Responsibilities:

· Drive sales to key accounts through existing relationships and new leads.

· Create and maintain relationships with customers to better understand and achieve their needs.

· Collaborate with the team to penetrate key markets & accounts.

· Collaboration with internal stakeholders (pre-sales to post-sales teams) to support its sales cycle and ensure the most effective solution to meet and exceed customer expectations.

· Responsible for attaining sales quota and directing activities of all sales and marketing support efforts.

· The ability to construct value propositions, business cases, sell, and close complex deals.

Qualification:

· Bachelor’s degree (or higher) in Computer Science, Information Technology, or related fields.

· Minimum of 2 years working experience in IT Security Sales and Marketing.

· Articulate and well accustomed to a client facing role.

· Domain coverage across industries and greenfield opportunities.

· Product knowledge in IT Security solutions would be great.

· Excellent spoken and written English.

· Strong analytical and organizational skills, with a systematic approach to problems.

· Exceptional professional communication skills and positive working attitude.

At Firmus, we embrace Diversity, Equity, and Inclusion (DEI) as foundational pillars of our workplace culture. We are opposed to discrimination on any basis, including but not limited to race, religion, color, gender identity, sexual orientation, national origin, or any characteristic protected by applicable law. Our commitment to fostering a diverse and inclusive workforce is unwavering, and every employment decision is rooted in the principles of DEI, guided by qualifications, merit, and the genuine requirements of our business.

Working days/hours: 5 Days (Retail Hours)

Location: Islandwide

Responsibility

• Overseeing store opening and closing, as well as managing daily sales deposits.
• Attend to customers enquiries and recommend accordingly
• Supervising inventory levels, overseeing stock replenishment, and managing the return cycle according to protocols.
• Supervising the store's workforce, training and to achieve KPI goals
• Improve existing work procedures and processes.
• Handling paperwork and participating in budget planning activities.
• Other responsibilities as assigned.

Requirement:

• Diploma holders
• With 3 years of Retail or Supervisory Experience is preferred
• Has experience in Supermarket environment has added advantage.

You may click "Apply now" to submit your application

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

The Project Manager plans, takes ownership of, and leads the successful implementation of projects to achieve project objectives. He/she assembles project resources, drives project progress, facilitates interaction and aligns tasks of various parties, and manages risks to achieve overall success. He develops and identifies advances/opportunities in project management to improve timely delivery of projects and efficient use of resources. He/she ensures the adoption of appropriate project metholodologies (Agile, Waterfall, or Hybrid), frameworks, practices, and tools, adapting them as necessary to achieve desired outcomes.

The Project Manager is an effective team player who manages project timelines, stakeholders, deliverables and resources in a structured manner. He adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs.

Responsibilities

• Deliver multiple projects on time, within budget and at expected job margin/s, managing project resources and activities accordingly.
• Detailed planning (initial and ongoing) for projects based on realistic effort estimates and considering all potential risks. Methodologies/ approaches may include Waterfall, Agile, Hybrid as necessary or appropriate.
• Manage scope for projects tightly to avoid effort and time delays, including ensuring planning/scoping deliverables are sufficiently specific, and engaging client stakeholders to avoid scope creep. Establish basis and secure client approvals and POs for Change Requests where necessary to avoid revenue leakage.
• Assemble project teams (with appropriate resource loading, levelling and baselining) and provide effective onboarding to ensure individual roles and responsibilities are clearly communicated. Ensure team members are adequately skilled and equipped (e.g. with training, information, or coaching/mentoring) to deliver to their work assignments.
• Closely monitor and manage teams’ tasks and activities to ensure timely and quality delivery, establishing, recording, and reporting on performance metrics at teach stage of the projects.
• Monitor team members’ personal performances, celebrating success and managing issues as necessary to ensure personal and team goals are met.
• Secure timely sign-offs from clients and to ensure prompt billing.
• Adhere to Project Management Office policies, procedures, and standards. Where necessary, adapt or institute standards to ensure good project management practices.
• Communicate with all stakeholders (at all levels) on a regular and timely basis to inform and communicate as required, providing reporting and facilitating decision making at appropriate levels.
• Ensure the creation and maintenance of project documentation (charters, schedules, statement of work, deliverables, requirements, approvals/sign off, etc.).
• Proactive management and communication of issues and risks with appropriate and timely resolution and mitigation actions.
• Ensure all project related Scope, Efforts and Resource are billable.
• Creating and maintaining professional relationships with client personnel and Di team members.

Qualifications

The candidate for this role must:

• This is not an entry level position; the candidate must have experience in directly managing multiple project teams and client relationships confidently
• Demonstrate the ability to present information clearly, concisely, and accurately, communicating effectively with senior clients, DI stakeholders, and delivery team members.
• Communicate directly, openly, honestly and respectfully.
• Confront issues openly and quickly, and tactfully communicate sensitive information.
• Work in a highly collaborative environment.
• Flexibility, relationship building, communication skills and time management are essential to success in this position.
• Be willing and able to travel (local and international) as required.
• Ability to influence decision making.
• Identity Governance & Access management knowledge would be an added advantage.

Minimum Required Experience:

• Strong experience in project management, project planning & execution (at least 5 years).
• Key contributor in projects composed of multi-discipline teams (Hardware, Software, Systems, etc.).
• Key contributor in projects across multiple methodologies (Waterfall, Agile, Scrum, etc.).
• Proficient skill level with Microsoft Project or equivalent.
• Expert skill level with Microsoft Office and Visio.

Preferred Experience:

• Bachelor of Science; Bsc Information Technology or Msc Information Technology, Graduate.
• Project Management Professional Certified (PMP) or a subject matter expert in work management
• Delivery methods (preferred).
• Demonstrated track record of successful management on multiple projects.
• Public speaking and reporting to C-Suite level audience.

Responsibilities

• Plan initiatives to enhance the patient experience and foster a patient-centric culture.
• Lead and oversee the feedback management process, encompassing service recovery and active engagement with staff, patients, and caregivers.

Requirements

• Hold a recognized degree with a minimum of 8 years of experience in customer/patient service operations, including at least 2 years in a managerial role.
• Demonstrate a proven track record in establishing a service-oriented culture.
• Possess experience in developing, evaluating, and conducting service training.
• Have excellent writing and editing skills.
• Possess expertise in conflict resolution, data analytics, and presentation skills.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

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