Responsibilities:

• Manage the complete project phases from initiation to closing.
• Accountable to meet the project schedule and owns the project budgets.
• Responsible for the IT cost estimates based on the project deliverables.
• Manage the procurement process to order the IT bill of materials and adhering to the procurement processes.
• Lead the RFQ or RFP as required.
• Identify any risks and issues that may impact timeline, deliverables and develop, communicate, and implement migration plans and corrective actions.
• Lead regular team status meetings and stakeholders’ meetings.
• Create project lesson learned and establish project best practices to improve future projects.

Requirements:

• Minimum a Degree in Information Technology, System Engineering or relevant education with min. 5 years’ experience in project management and/or consulting experience.
• Possesses project management experience in Network infrastructure upgrade/integration including IT cabling installation with proven technical management knowledge.
• Having project management certification such as Certified PMP (Project Management Professional) or CAPM (Certified associate in project management) is a plus.
• Experience on network switches and Wireless AP implementation.
• Possesses IT structure cabling experience with knowledge in leading cabling design.
• Understands Construction management methods for both real estate building and IT construction, and comfortable to perform site progress checks.

Good to have:

• Prepare cost estimates for IT infrastructure project.
• Ability to understand Floor plans to design IT structure cablings.
• Able to use AutoCAD floor plan using the Autodesk viewer.

Summary:

Thales is one of the world leaders in the development, production and services of In-Flight Entertainment and Connectivity (IFEC) systems within the aviation industry.

This role is based in our Singapore office, where you will join the APAC Customer Success Team. This is an exciting opportunity to join an energetic team passionate about the aviation industry and dedicated to delivering the maximum satisfaction to its customers be it from a commercial, technical, passenger experience or long-term relationship standpoints.

Responsibilities:

• Gathers market intelligence for current pursuits, develops the forecast and assesses Thales' positioning versus the competition from a commercial, legal, support services and technical standpoints;
• Shares the information collected within the APAC team to collectively define the right strategy to win in the region, in regards of airlines' expectations and the competition's positioning.
• Feedback to the IFE Business Line about information collected from the market ('boots on the ground') and proposes product evolutions in view of meeting current and future needs of the airlines to take a competitive edge.
• Responsible for key accounts, satisfaction and intimacy with Thales: identifies the stakeholders, face-offs, continuously engages with the airline aiming at developing a strong intimacy with its key stakeholders.;
• Identify airlines' pain points, vision, relationships with competition and defines accordingly its strategy to win on each account and campaign/pursuit: face-offs, price to win, target price, required solution, required development, campaign details (T0, A/C deliveries, etc...), timing;
• Builder of the winning offer: leads the capture: drums the beat of the proposal preparation: liaise with the bid team, engineering, legal, finance, support, etc…
• Entertains the gate process in coordination with the VP Customer Success and makes sure to deliver our proposals on time, with the right technical solution and at the winning price;
• Promotes Thales IFEC solutions during trade shows and organize Sr Management Meetings with the BL's Leadership whenever required;
• Accountable for market updates and financial reporting toward the BL;
• Coordinates closely with the AGS APAC Team (support & repairs) to ensure the maximum satisfaction of our customer and building winning new systems + support offers;
• Visit customers on a regular basis and organize demos when relevant;

Requirements:

• Min. Degree in Business or Engineering
• Out-of-the-box thinker
• Entrepreneur mindset
• Able to put customers at the center of her/his decisions
• Able to go the extra mile
• Team-player
• Experienced in aviation industries, airlines background is a plus.

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm

Restaurant Assistant Manager

Overview:

The Restaurant Assistant Manager develops in his/her assigned role in the company with potential to grow within the company towards a leadership position.

Duties & Responsibilities:

-Work together with the team and department lead to execute the functions of the department

-Assist in team organisation and workflow

-Assist in planning or executive functions where required

-Assist in business development where required

-Assist in customer experience and management

-Assist in stock management and ordering

Requirements:

- Excellent attitude and very hardworking

-Well-groomed and presentable

-Excellent communication and soft skills

- Very passionate about service, coffees, bread, and food

- Motivated to want to delight and please all our different customers

- Attentive to details and meticulous to ensure smooth operations with minimal errors

- Good interpersonal skills so as to build good working relationships with colleagues and managers

- Good problem-solving skills to ensure continued operations in the face of challenges

Benefits:

- 5 day work week, up to 44 working hours per week

- Daily staff meal allowance provided

- $300 medical claims per year

- Annual Leave

- Medical Hospitalisation/Work Injury Insurance

- Yearly Increment

Job Title: Senior Product Manager

Company:

Join our dynamic team at a global internet company renowned for innovation, rapid development, and a fast-paced work environment. As we serve millions of users worldwide, we seek a Product Manager with a global mindset, adaptability, and a proactive approach to drive high-impact results.

Job:

The App Product Manager will oversee the development, launch, and lifecycle management of mobile and web applications for a global audience. This role demands strategic planning, close collaboration with cross-functional teams, and the ability to make swift, data-driven decisions. A strong command of English is required, and proficiency in Chinese is preferred to better collaborate with our international teams and serve our diverse user base.

Responsibilities

• Product Strategy and Vision: Define and communicate the product vision, strategy, and roadmap aligned with business goals in a competitive global landscape.
  Conduct thorough market research and competitive analysis to shape the app’s strategic direction.
  Identify and prioritize user needs and pain points to guide feature development, enhancing user satisfaction and retention.
  
• Product Development and Management: Work closely with design, engineering, and other key teams to develop features aligned with the app’s vision.
  Prioritize features based on user needs, market trends, and technical feasibility, adapting quickly as new data emerges.
  Oversee the product lifecycle from ideation through launch, growth, and ongoing updates in a fast-paced environment.
  
• User Experience and Interface: Partner with UX/UI designers to create a seamless user experience tailored to a global audience.
  Use feedback and user research to continuously refine and improve app usability and functionality.
  Ensure all app features align with the intended user journey and global design standards.
  
• Data Analysis and Optimization: Track and analyze app metrics like retention, engagement, and conversion rates for a diverse user base.
  Leverage data insights to drive continuous improvement, ensuring the app’s competitive edge.
  Conduct A/B testing and other experiments to validate hypotheses and enhance user experience.
  
• Cross-functional Coordination: Act as the primary liaison between engineering, marketing, sales, and customer support teams worldwide.
  Coordinate product launches with speed and precision, ensuring alignment across all teams.
  Lead regular meetings to keep stakeholders updated on product status, timelines, and any challenges.
  
• Project Management and Execution: Set and manage product timelines, facilitating the timely delivery of updates and releases.
  Optimize project management processes to enhance efficiency and quality across global teams.
  Proactively address potential roadblocks to maintain momentum in a fast-paced work setting.
  

Qualifications

• Education: Bachelor’s degree in business, marketing, computer science, or a related field; MBA or relevant advanced degree is a plus.
• Experience: 5+ years in product management, ideally in mobile/web applications, with a demonstrated ability to thrive in a fast-paced, global work environment.
• Skills:Strong understanding of the app development lifecycle and familiarity with Agile methodologies.
  Excellent analytical skills with the ability to make data-driven decisions swiftly.
  Proficiency in product management tools (e.g., JIRA, Asana, or Trello) and analytics tools (e.g., Google Analytics, Mixpanel).
  Exceptional communication and leadership skills; fluency in English is required, and Chinese proficiency is preferred.
  Experience in user research and A/B testing is advantageous.
  

Preferred Skills

• Familiarity with the global mobile app industry, including trends and best practices.
• Knowledge of design thinking, UX/UI principles, and experience working with global design teams.
• Experience with app monetization models, such as in-app purchases, subscriptions, or ad-supported structures.

Responsibilities:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

Requirements:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

Job scope:

• Prepare detailed cost estimates and budgets for construction projects
• Conduct feasibility studies and cost analysis to inform project decisions
• Measure and value construction work, including site visits and inspections
• Prepare tender documents and manage the tendering process
• Review and negotiate contracts with subcontractors and suppliers
• Monitor project costs and financial performance, providing regular reports
• Assist in project planning and scheduling to optimize resources
• Manage variations and claims, ensuring compliance with contractual agreements
• Collaborate with project teams, architects, and engineers to ensure cost-effective solutions
• Ensure compliance with relevant regulations, standards, and best practices

Requirements:

• Diploma or Degree in Quantity Surveying or equivalent
• Experience with LTA civil/underground projects is advantageous
• Familiarity with AutoCAD 2D/3D
• Fluency in English (verbal and written)
• Proficiency in MS Excel and MS Word

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

JOB SUMMARY

• This is an individual contributor role responsible for performing independent validation of models used in credit risk management, regulatory capital calculation, loss provisioning, stress testing etc. The role involves working with multiple stakeholders across different businesses and geographies. The incumbent need to be well versed with the credit risk modelling landscape and technical expertise in developing or validating statistical models within banking industry.

RESPONSIBILITIES
Risk Management

• Perform an independent validation of new and existing models that are used in credit risk management, capital calculation, loss provisioning, stress testing etc.
• Qualitative review of model development process including underlying assumptions & theoretical basis.
• Quantitative assessment of model performance via data evaluation and statistical testing.
• Documentation of validation findings and communication of results to senior management and presentation to relevant committees.
• Coordination with internal stakeholders on model issues, achieving suitable resolutions.
• Manage and complete the model validation from end to end, meeting the planned timelines and required standards.
• Recommend improvements in the models.
• Review regulatory requirements and industry practice regarding the models.
• Assist Head of Model Validation in addressing concerns or questions relating to the models.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key Stakeholders

• Retail Risk Analytics
• Wealth & Retail Banking
• Corporate & Institutional Banking
• Country Risk Teams
• Group Internal Audit
• External Audit
• Regulators – HKMA, PRA, FSS, BNM, MAS etc.
• Model Risk Management
• Group Operational Risk

Our Ideal Candidate

• 7+ years of experience in analytics, developing or validating statistical models within banking industry.
• Knowledge of IRB & IFRS9 regulations for credit risk.
• Good understanding and experience in credit risk modelling, and/or stress testing analysis.
• Proficient in statistical and data analysis using data management and statistical software which includes SAS, R, Excel etc. Expertise in machine learning techniques and algorithms will be added advantage.
• Strong communication and project management skills.
• Strong focus on quality control and attention to detail.
• Knowledge of banking data and IT infrastructure, including data management and data quality control
• Effective presentation and business engagement skills at senior executive level.

Role Specific Technical Competencies:

• Knowledge in IRB & IFRS9 regulations for credit risk.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

RESPONSIBILITIES

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
• the ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures
• Manage risk exposures of RMF & HF portfolio. Provide early warning and identify deteriorating credits. Manage exposure down as required.
• Ensure risk identification, measurement, reporting, and modelling capabilities are objective, consistent, and compliant with applicable regulations
• Ensure that material risk exposures and related issues are reported to the SCO RMF&HF Risk
• Ensuring that the quality of Business Credit Applications (BCAs) meets Group standards, particularly with regards to the completeness and depth of risk analysis.
• Approving breaches of Portfolio Guidelines / Underwriting Guidelines, to the extent permitted under Credit Policy / Portfolio Guidelines.
• Ensuring timely submission and accuracy of credit portfolio data to the relevant stakeholder
• Monitoring compliance with Credit Policy and Portfolio Guidelines / Underwriting Guidelines periodically and reviewing any divergence thereof with the SCO RMF&HF Risk
• Ensure EAR process is adhered to. Assist relationship managers in identification and managing up or out of accounts exhibiting signs of deterioration and assist Special Assets Group, where appropriate, in managing accounts to maximise recoveries and minimise losses.
• Initiate stress tests as required by internal and external factors and review results and assess their implications
• Uphold the integrity of risk/return decisions, by challenging business to demonstrate that risk origination and control decisions are properly informed and consistent with strategy
• Continuously improve the operational efficiency and effectiveness of Credit Control and Reporting with regards to RMF & HF.
• Ensure effective management of operational risks with respect to RMF&HF Risk management functions and compliance with applicable internal policies, and external laws and regulations
• Ensure appropriate judgement is applied in the discharge of risk authorities assigned to the jobholder
• Maintain a good understanding of the requirements of key external stakeholders in respect of risk management and ensure these are well understood internally and reflected in internal procedures
• Participate in key committees in the absence of the Global Head of RMF&HF Risk in SCO RMF&HF Risk Asia capacity.
• Ensure first line process owners understand and accept their risk management responsibilities
• Maintain an open and cooperative relationship in dealings with regulators in the absence of the SCO RMF&HF Risk Asia.

​​​​​​​Governance

• Implement the overall Risk Management Framework and Global Underwriting Guidelines for RMF&HF and oversee their effective application.
• In the absence of the SCO RMF&HF Risk ASIA, attend the Risk Committee, Credit Issues Forum, and Underwriting Committee to provide input to the committees on arising risk issues and new policies and processes as required.
• Maintain an open and cooperative relationship in dealings with regulators and auditors.
• In the SCO RMF&HF Risk ASIA, absence, attend all risk management and controls committees, as applicable.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Maintain an open and cooperative relationship in dealings with Local Regulators.

Key Stakeholders
Internal

• Head(s) of CCR, Global and regional
• Head Credit Control and Reporting
• In Country FI CIB Heads
• FM Sales and Trading
• Legal and Compliance
• Market Risk & Credit Exposure Management
• In Country SCO's / CCO
• Chief Credit Officer, Financial Institutions
• Regional Chief Credit Officer
• Regional Chief Risk Officer

External:

• Executives (including equivalent CRM Units) of clients
• Key Corporate and Institutional relationships in country
• Members of the legal professions
• Directors/key contacts in the business community
• Accountants/Consultants
• Local governance bodies

Other Responsibilities

• Embed Here for good and Group’s brand and values; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Our Ideal Candidate

• 8+ Years of experience in Hedge funds and Real money finds, Credit Risk.
• Bachelor's or Master's university degree
• Knowledge of various financial products(e.g Interest rate derivative, Commodities, FX, Credit, Repo )
• Experience with Legal Documentations(ISDA/CSA/GMRA) negotiations
• Experience with client due diligence
• Familiar with initial margin setup

Role Specific Technical Competencies

• C&I Credit Risk

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities

● Strategic Leadership: Develop and implement strategic plans to drive the growth and global expansion, ensuring alignment with the company's mission and values.

● Operational Management: Oversee day-to-day operations across all departments, ensuring effective and efficient delivery of management tools, custom team websites, and administrative dashboards.

● Team Building & Development: Lead, mentor, and build a high-performing executive team, fostering a collaborative and positive work culture that aligns of partnership and support.

● Business Development: Identify and cultivate new business opportunities, strategic partnerships, and market expansions to strengthen presence in the sports management sector.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

Act as the brand advocate for the hotel, ensuring that all marketing and communication materials maintain a consistent tone and aesthetic.

• Collaborate closely with internal teams to identify needs, develop and implement marketing campaigns, and create promotional materials and collateral.
• Evaluate the performance of marketing activities and channel KPIs, analyzing and optimizing campaigns to meet objectives.
• Plan and manage our Chinese social media calendar, producing engaging content (images/videos) for platforms like Xiao Hong Shu and WeChat.
• Oversee and enhance the hotel’s online presence, including website management, OTA listings, and SEO strategies, ensuring alignment with the brand's image.
• Manage public relations and communications with media, customers, and other stakeholders as needed.
• Organize and coordinate photoshoots when necessary.
• Build partnerships with social media influencers, content creators, and like-minded companies to produce engaging and relevant content for targeted marketing campaigns.
• Perform other ad-hoc duties as assigned.

Requirements:

• Strong communication and interpersonal skills.
• Demonstrated proficiency in writing, graphic design, photography, and videography is a plus.
• Strategic understanding of digital marketing channels and tools, particularly SEO and SEM.
• Resourceful and innovative, able to identify guest and customer trends, market trends, and key events to create effective marketing, digital marketing, and public relations programs.
• Thrives in a fast-paced and dynamic environment, leading the development of compelling marketing and digital concepts to promote the property.

☑ Well established Construction company / Main Con / LTA Projects
☑ Salary: $6500 - $9000
☑ Office location: East / island-wide jobsite travel
☑ Working Hours: Mon - Sat, 9am – 6pm

Responsibilities:

• Oversee all phases of diaphragm wall construction projects.
• Develop construction plans and specifications.
• Coordinate with consultants, subcontractors, and suppliers.
• Ensure adherence to safety, health, environmental, and legal regulations.
• Monitor project progress, manage risks, and control costs.

Requirements:

• Bachelor’s degree in Civil Engineering, Construction Management, or related field.
• Min 5 years’ experience in project management, specifically in diaphragm wall construction.
• Strong knowledge of local building regulations, safety standards, and diaphragm wall construction techniques.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Responsibilities

• Manage the day-to-day operations needs of the Taekwondo School
• Managing students records/ attendance, create invoices and manage payments.
• Attend to students’/ parents’ queries via telephone, online and physically
• Oversee school schedule, arrange for trial, 1-1 sessions and special events / projects such as competitions.
• Able to create simple marketing materials to promote school activities
• Perform other ops/ admin duties as required to support the running of the school

Requirements

• More than 1 years of experience in running similar admin/ ops/ customer service duties in a gym, school, related institutions in preferred
• Entry level candidate welcome.
• Negotiable salary.

• Overseeing the entire production process of signs, from design to installation
• Ensuring the materials used in production meet quality standards
• Coordinating with design teams to ensure client specifications are met
• Assist workers for the installation and make sure the proper installation been done
• Managing production schedules and timelines to ensure timely delivery of products
• Inspecting the finished products for accuracy and quality
• Handling machinery and tools used in the production of signs
• Maintaining proper inventory of materials and ordering supplies as needed
• Ensuring the safety of the production area and adhering to health and safety regulations
• Training and supervising production staff
• Resolving any issues or delays in the production process.
• Meeting with clients to discuss their requirements and provide updates on the progress of their orders
• Able to work Midnight shift
• Able to standby 24/7, Must be able to report for work on short notice at times
• Able to work on weekens and publi holidays
• At least 2 year's experience in similar role

Responsible for developing and executing strategies to ensure adherence to regulatory requirements.

Conducting regular risk assessments and collaborating across teams to integrate compliance considerations

into business processes, managing regulatory relationships, and leading investigations into compliance

issues.

Job Duties

• Develop and implement compliance strategies to ensure adherence to regulatory requirements within the

payments industry.

• Stay abreast of changes in relevant laws, regulations, and industry standards, and update internal policies

accordingly.

• Conduct regular risk assessments and audits to identify and mitigate compliance risks.

• Collaborate with cross-functional teams to integrate compliance considerations into product development

and business processes.

• Oversee the creation and delivery of compliance training programs for staff to enhance awareness and

understanding of regulations.

• Manage relationships with regulatory authorities and ensure timely and accurate reporting.

• Monitor and analyze emerging trends and issues in the payments industry that may impact compliance.

• Lead investigations into compliance issues and violations, and recommend corrective actions.

• Establish and maintain strong internal controls to safeguard the company's compliance status.

• Prepare and submit regulatory filings and reports as required by relevant authorities.

• Perform any other related duties that may be assigned by the Management from time to time.

Job Requirements

• Bachelor's degree in a relevant field; advanced degree or professional certifications in compliance

preferred.

• Proven experience in compliance management within the payments industry.

• In-depth knowledge of relevant regulations, such as PCI DSS, AML, KYC, and other payment-related

compliance requirements.

• Strong analytical and problem-solving skills, with attention to detail.

• Excellent communication and interpersonal skills to effectively liaise with internal teams, external partners,

and regulatory bodies.

• Ability to lead and inspire a compliance team, fostering a culture of accountability and ethical behavior.

• Demonstrated ability to adapt to changing regulatory landscapes and implement proactive compliance

measures.

• Familiarity with risk management frameworks and practices.

• Proficiency in using compliance management tools and software.

• Analytical mindset with the ability to assess complex regulatory issues and provide strategic solutions.

• Detail-oriented with a focus on accuracy and thoroughness in compliance documentation and reporting.

• Strong verbal and written communication skills in English.

• Ability to collaborate effectively across departments and influence stakeholders at all levels.

• Attention to detail, analytical thinking, and problem-solving abilities.

Duties:

· Plan, manage and co-ordinate all activities related to the work programmes;

· Prepare and submit all programmes, schedule, method statement, technical proposal, risk assessment plans prior to commencement of work to the SO;

· Co-ordinate and attend all meetings;

· Ensure that all Works carried out are in accordance to the Specifications;

· Work out estimates for the work;

· Put up traffic control/diversion plan for every stage of the work;

· Taking and scheming of road levels where required;

· Pick up manhole details and existing traffic lines or schemes on the road;

· Submit the detailed calculation and plans to the SO or his representatives;

· Ensure that all the plant and equipment are in good working condition and the temporary signing arrangement is in accordance with the traffic arrangement plan submitted by him or in accordance with the Code of Practice for Traffic Control at Work Zone before the commencement of work;

· Plan and ensure the smooth operation of the work;

· Ensure that the work carried out is according to the Specifications; and

· Other duties as instructed by the SO or his representatives.

Requirements:

· At least five (5) years relevant local experience in managing road structure construction or maintenance and a degree in civil engineering recognised by the professional engineers (PE) board or qualifications acceptable by the commissioner of building control for registration as resident engineer.

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About Us:

We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.

Job Summary:

As the Customer Service Manager based in Singapore, you will oversee the customer service team, ensuring that customers receive exceptional support and timely resolutions to technical issues. You will work closely with internal teams and external partners to ensure that technical solutions align with customer expectations. You will also be responsible for managing escalations, ensuring service-level agreements (SLAs) are met, and continuously improving the customer support process.

This role requires strong leadership, technical expertise, and the ability to communicate effectively with both local and international customers.

Key Responsibilities:

1. Customer Service Leadership:

• Lead and mentor the customer service team to ensure consistent, high-quality technical support for global customers.
• Develop and implement customer support strategies that align with the company’s goals, ensuring all customer interactions are handled efficiently and professionally.
• Work with Customer Service Team located at other sites, to build up the 7/24 customer service capacity, and take charge of the ticket and task transfers with other sites.
• Build up and continuous-improve Customer Service team’s skill-sets including technical skills, communication skills and team-work spirit.
• Act as the point of contact for key customers, ensuring their needs are addressed promptly and effectively.

2. Technical Support for Customer:

• Act as a technical advisor for key accounts, providing expert guidance and support.
• Collaborate closely with second-line support teams and the R&D department to ensure complex technical issues are resolved efficiently.
• Facilitate communication between the customer service team and internal technical experts, ensuring that customer issues are escalated and addressed quickly.
• Oversee relationships with external service providers, including vendors and third-party support organizations, ensuring they deliver services according to agreed Service Level Agreements (SLAs).
• Develop a deep understanding of key accounts’ business models, technical architecture, and the specific solutions they are using.

3. Resource Management:

• Manage customer service resources effectively, including personnel, tools, and systems, to ensure optimal performance and availability.
• Manage customers’ assets and life-cycle, ensuring all customer-related hardware, service, and infrastructure are regularly maintained, updated, and replaced as needed.
• Oversee the site based customer resources and services, and implement best practices for resource allocation and usage to maximize efficiency and minimize downtime.

4. Escalation Management:

• Serve as the escalation point for major incidents, ensuring that critical issues are addressed with urgency and precision.
• Implement and manage escalation frameworks to ensure high-priority issues are resolved within defined timelines.
• Communicate effectively with both customers and internal teams during escalations, providing regular updates and ensuring transparency throughout the process.

Qualifications:

• Bachelor’s degree in a related field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
• 5+ years of experience in customer service management, preferably in a technical or IT environment.
• Strong technical knowledge and experience in supporting IT infrastructure, software, and services.
• Excellent leadership and team management skills, with experience managing a multicultural and multilingual team.
• Language Requirements:
  • Fluency in English and Mandarin.
• Strong problem-solving skills, with the ability to handle complex technical issues.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.

Preferred Qualifications:

• Experience in supporting global customers across different time zones.
• Familiarity with customer support tools and ticketing systems (Jira).
• Experience working in a data center, cloud services, NVIDIA based AI Cloud eco-system, or IT infrastructure company is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with some on-call responsibilities to handle urgent escalations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A dynamic and collaborative work environment.

Requirements:

• Fluent in English and basic mandarin
• Relevant experience for minimum 3 years
• Able to communicate with colleagues from different levels
• Compulsory PC skills
• Able to assist in Retail & Production as and when required

Job Description:

• Attending to customers enquiry & feedbacks
• Assist in production where necessary
• Co-ordinate with Operations team
• Replying emails and follow up
• Travel to other branches to assist with retail dutiies
• Willing to work long hours

GymKraft Singapore is seeking an Administrator.

We offer medical coverage, yearly bonus + performance bonus, paid time off and a 40 hours work week.

If you have no experience, we will train you to be a super admin.

We are not looking for academic excellence or qualification.

Your passion counts a lot more. You should:
- Love to work and interact with people
- Sporty and high spirited

Location: Kallang & Tampines

Requirements

• Able to work on weekends. (Retail opening hours)
• Ability to work well with a diverse group of children, parents and adults
• Customer service oriented
• Some experience in clerical, MS Office and administrative skills
• Management of office equipment
• Maintaining a clean and enjoyable working environment
• Great communication and interpersonal abilities
• Good organizational, planning and leadership skills
• Familiarity with office management procedures and basic accounting principles
• Able to complete administrative tasks with minimal supervision
• Some knowledge and experience in Operations, Human Resource and Finance is desirable

For more information about our company, please visit www.gymkraft.com or search ‘GymKraft’ on Facebook.

We regret to inform that only shortlisted candidate who are CURRENTLY in Singapore will be notified.

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task

• Monitor customer spare requirement and liaise with various departments to activate, track, and expedite on the replenishment of on-site inventory upon usage.
• Act as customer account planner and point of contact for customer enquiries on material requirement.
• Initiate loan/exchange/purchase activities to support material shortages.
• Monitor EDD and AWB information and accurately update the Web portal.
• Weekly reporting at Customer operations meeting on spares status.
• Raise Purchase Req for Class C and D components.
• Follow up on operations spares issuance for closure; handling of administrative functions relating to customer’s spare orders.
• Providing timely responses to customers’ queries and requests.

Qualifications/Requirements

• Polytechnic Diploma in an Engineering Field.
• Working experience in material management in the aviation industry would be an advantage. Candidates with experience in inventory management in other industries would also be considered.
• At least 2 years working/professional experience. Working experience in the aviation industry would be preferred.
• Strong analytical, interpersonal and communication skills.
• Good human relations skills.
• Ability to learn fast and willingness to take up additional responsibilities.
• Proficiency with SAP will be advantageous.
• Customer-centric with the ability to adapt to different types of characters.

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Position: Customer Service and Admin Executive

Salary Range: $1,800 - $2,600

Company Description

Find out more about us: https://skmagic.sg/about-sk-magic-singapore/

Casa Creation is the authorized distributor for SK Magic, second biggest home appliance makers from Korea.

We are a dynamic team looking to expand with energetic homegrown talent! In line with the staff-centered philosophy of our parent company, we highly value everyone’s unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore’s leading next-generation home appliance provider together.

Responsibilities:

• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.

Job Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "N/O" Level and above

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task